326 to 350 of 575 Remote Customer Experience Jobs

technology deputy to the Head of Ecommerce. You lead our front-end engineering and test teams to deliver a stable, high-performing ecommerce experience while improving delivery predictability, release confidence and quality. This role is critical to steering our front-end modernisation/migration programme.You are technically credible … work sensibly, and ensure delivery remains safe throughout.Work closely with Product to challenge briefs, shape solutions, and ensure the team delivers the best customer experience outcomes.Ensure releases are "ready to ship" with strong test discipline, clear defect management, and visible sign-off.Coach, develop and performance-manage engineers ...

generating revenue, building strong client relationships, and consistently delivering results. Day-to-day, you will be responsible for generating new business opportunities, developing existing customer accounts, and working closely with clients to understand their business challenges and recommend tailored technology solutions. Duties might include: Identifying and winning new business … opportunities through networking, referrals, outbound activity and relationship building Managing and growing a portfolio of existing customer accounts, identifying opportunities to increase revenue and strengthen long-term partnerships Meeting with prospective and existing clients to understand their business needs and present appropriate software and technology solutions Preparing proposals, negotiating ...

Customer Service & Aftersales Specialist, you'll play an important role in supporting customers, consumers, and the internal sales team across several European markets. You'll be responsible for ensuring that after-sales requests are handled efficiently, repairs are coordinated correctly, and customers receive excellent service throughout the process.This … varied role that combines customer service, administration, and light technical support. Provide customer support via phone and email for after-sales enquiries. Coordinate repair requests and prepare products for the repair process. Create and process repair orders while ensuring all documentation is complete and accurate. Handle return requests ...

doing so enhancing brand awareness and building a predictable sustainable pipeline of sales opportunities, from both outbound and inbound campaign activity, to drive customer acquisition. The role will be hybrid, working from the Comms365 office, home working and where required attending events. Basic Functions Develop and implement the marketing … company objectives Lead brand positioning, messaging, and go-to-market plans Oversee digital marketing, content, demand generation, PR, events, and campaigns Analyse market trends, customer insights, and competitive landscape Manage marketing budgets, forecasts, and ROI reporting Lead, mentor, and grow a high-performing marketing team Oversee agency, vendor ...

engineers, data scientists, and product teams. Culture: People‐first, values‐driven, creativity & integrity at the core. Impact: Shape AI‐driven solutions that directly improve customer experience and business decisions. About the Role As a Senior AI/ML Engineer, you’ll play a pivotal role in designing, building … deploying scalable AI and machine learning solutions across Forge Holiday Group. From data pipelines to machine learning models, your work will power customer interactions, internal insights, and commercial decision‐making. You’ll Own Build and maintain end‐to‐end AI/ML pipelines in Microsoft Fabric. Design, train, deploy ...

looking for talented individuals to join us on this exciting journey. The Role: We’re looking for an HR Consultant to join our Customer Experience team, delivering expert HR support to our Agilio membership base of dental practices. You’ll provide generalist HR advice, training and support … webinars, presenting and training delegates on a range of employment issues. Provide training to the wider team when required. Commercial Support Support the Customer Success team with enquiries, membership renewals and additional iTeam sales. Identify opportunities to promote relevant iTeam and Dental products and services where appropriate to member ...

Days WFH) £80,000 - £85,000 A leading international telecoms organisation is looking for a Product Design Lead to help shape its digital customer experience across five European markets. This is a hands-on Product Design role with a strong focus on stakeholder management. You'll lead … guidelines and design standards. Manage senior stakeholders and navigate differing priorities across market teams. Use research, data and A/B testing to improve customer journeys and conversion. Mentor designers and provide design direction across the business. Maintain high standards across usability, UI and overall design quality. What ...

thoughtful, technically fluent problem solver, you'll work closely with engineering to define API and integration strategy, partner with design on user-facing experience, and work with compliance to ensure regulatory requirements are met. You'll use data and user insights to prioritise the roadmap, and you're comfortable … committing engineering resource Mentor and support the development of other product managers, where applicable What we are looking for 8+ years of product management experience, with a track record of increasing scope and ownership Strong technical background, with hands‐on experience working with APIs, integrations, and system architecture ...

market activity. Ensure strong pipeline governance, forecast accuracy, and operational excellence. Collaborate with cross-functional teams to deliver exceptional partner and customer experiences. Build strong relationships with HPE and key stakeholders to drive mutual success. To Set You Up for Success, We Are Looking for the Following Skills … Experience Experience leading sales, business development, or partner-focused teams within the technology sector. Strong commercial acumen with a proven track record of delivering revenue and profitability growth. Experience managing sales pipelines, forecasting, and performance metrics. Ability to coach, motivate, and develop high-performing teams. Excellent stakeholder ...

market activity.* Ensure strong pipeline governance, forecast accuracy, and operational excellence.* Collaborate with cross-functional teams to deliver exceptional partner and customer experiences.* Build strong relationships with HPE and key stakeholders to drive mutual success.## **To Set You Up for Success, We Are Looking for the Following Skills … Experience*** Experience leading sales, business development, or partner-focused teams within the technology sector.* Strong commercial acumen with a proven track record of delivering revenue and profitability growth.* Experience managing sales pipelines, forecasting, and performance metrics.* Ability to coach, motivate, and develop high-performing teams.* Excellent stakeholder ...

help our clients navigate a rapidly changing landscape. We develop and embed AI solutions which help financial institutions become more efficient, enhance customer experience, and find the commercial upside in uncertain markets. Within the constraints of a highly regulated industry, we see so much opportunity for impactful innovation … capable of going deep on particular topics and demonstrating breadth of knowledge to solve almost any problem. You possess strong Python skills and practical experience operationalising models using frameworks like Scikit-learn, TensorFlow, or PyTorch. You are an expert in at least one major Cloud Solution Provider (e.g., Azure ...

Stockport. Key Responsibilities: Design, develop and enhance Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, Platform Events, and APIs to support seamless customer and adviser journeys Deliver high-quality software through the full development lifecycle, including design, build, testing, deployment, release and ongoing support Lead the technical design … technical expertise and promoting continuous learning across the engineering community Evaluate new Salesforce capabilities, AI innovations, and platform enhancements, recommending opportunities to improve efficiency, customer experience, and business outcomes Job Requirements: Strong hands-on experience developing on the Salesforce platform, including Apex, Lightning Web Components (LWC), Flows ...

Stockport. Key Responsibilities: Design, develop and enhance Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, Platform Events, and APIs to support seamless customer and adviser journeys Deliver high-quality software through the full development lifecycle, including design, build, testing, deployment, release and ongoing support Lead the technical design … technical expertise and promoting continuous learning across the engineering community Evaluate new Salesforce capabilities, AI innovations, and platform enhancements, recommending opportunities to improve efficiency, customer experience, and business outcomes Job Requirements: Strong hands-on experience developing on the Salesforce platform, including Apex, Lightning Web Components (LWC), Flows ...

Applied AI to help our clients navigate a rapidly changing landscape. We develop and embed AI solutions that help firms become more efficient, enhance customer experience, and find the commercial upside in uncertain markets. Within the constraints of highly regulated industries, we see immense opportunity for meaningful innovation … pilots into a sustained enterprise-wide advantage. the company is uniquely placed to help, combining deep technical expertise in agentic AI with hard-won experience delivering transformation in complex, regulated environments. We’re looking for a Customer Director to lead our Professional Services practice to define and grow ...

student accommodation brands. Our client is a rapidly expanding provider of premium student accommodation, investing heavily in technology, automation and AI to transform the customer journey. This is a genuinely unique opportunity for an experienced technical professional to take ownership of the company's entire commercial technology platform, working … across websites, CRM, integrations and business systems. You'll become the technical backbone of a growing business where your work will directly influence customer experience, operational efficiency and commercial performance. The Role You'll take ownership of the organisation's digital ecosystem including: WordPress website development and maintenance ...

by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience £46.982 - £58,727 (band 4a) Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year) Attractive pension scheme (up to 12% company … customers and regulators. This role is responsible for leading the delivery of water connection services for small developers, ensuring a seamless end-to-end customer journey from application acceptance through to connection readiness. Leading a case management approach supported by on-site technical teams, the role ensures applications ...

partner company, who manages all applications and next steps. Our partner is looking for a Microsoft Dynamics BC/NAV Senior Consultant - Customer Support based in Canada. Join a collaborative consulting team dedicated to helping organizations maximize the value of their Microsoft Dynamics 365 Business Central investments. In this … senior customer support role, you will combine technical expertise with strong client relationship skills to deliver tailored ERP solutions, resolve complex issues, and drive long-term customer success. Working closely with cross‐functional teams and end users, you will configure, optimize, and support Business Central environments while mentoring ...

systems and standards that govern how data is collected across every digital touchpoint—ensuring it’s reliable, scalable, and designed to support great customer experiences. You’ll shape the signals that enable relevant personalisation, smoother journeys, and trusted interactions, while underpinning revenue growth, performance optimisation, and operational effectiveness. Your … work turns trusted customer interactions into measurable value, driving sustained performance and long term commercial impact. What you’ll do Lead the development of our Product Vision & manage the Product Backlog for Tag Management, including Adobe Launch and Google Tag Manager, enabling the business to deliver on their requirements. ...

This is an exciting opportunity to start your career in technology and business consultancy, learning from experienced Sage Intacct specialists while gaining hands-on experience across real customer projects. You don't need previous Sage Intacct or ERP experience — we'll provide the training, mentoring and structured … delivery of Sage Intacct solutions for our customers. As you develop, you'll: Support the scoping, configuration and testing of Sage Intacct solutions across customer projects. Help produce high-quality project documentation, training materials and testing scenarios. Assist with customer workshops, system walkthroughs, testing, training and go-live ...

supportability, maintainability, compliance, or service continuity. You will assess and communicate the associated operational, cyber-security, commercial, contractual, and service risks, producing evidence-based customer reports that support clear decisions on risk acceptance, residual-risk treatment, or funded remediation. You will work closely with the wider portfolio, including Commercial … identify, assess, prioritise, and resolve lifecycle and obsolescence risks throughout the asset, configuration item, service, and system lifecycle. The role is based on a customer site near Huntington (3-4 days per week), with travel to other customer sites and the Leidos Farnborough office. Develop, implement, maintain ...

role offers the opportunity to take a leading role in shaping, delivering and improving Salesforce solutions that support business growth, operational efficiency and exceptional customer experiences. You will provide technical leadership across the Salesforce platform, combining hands-on development expertise with the ability to understand business challenges, translate requirements … delivered end-to-end — explaining the business challenge, your technical approach, the implementation and the outcome. You will bring: Strong hands-on Salesforce development experience Proven experience designing and delivering Salesforce solutions Strong Apex development skills, including writing clean, maintainable code and supporting testing Experience building solutions ...

utilities and security, no two days will be the same. If you are commercially driven, enjoy consultative selling and are passionate about delivering exceptional customer experiences, we would love to hear from you. What You'll Be Doing As our IoT & Connectivity Account Manager, you will: Manage and develop … private networking solutions. Prepare commercial proposals, quotations and negotiate profitable agreements. Work closely with our Product, Technical and Operations teams to deliver successful customer implementations. Manage contract renewals and ensure excellent customer retention. Conduct regular customer reviews to identify future growth opportunities. Maintain an accurate sales pipeline ...

meetings between client decision makers and company’s practice leaders/principals. Work cross functionally with other departments to improve and enhance the customer experience for all customers. Keep abreast of current industry news or insights relevant to the business to help with sales strategy and increased knowledge … sector. Collaborate with Marketing team to identify potential opportunities within your account base. Knowledge and experience: Role would suit candidates with previous experience in a regulatory environment or with a telecoms or technology-enabled business service. Great Account Management and Account Development skills Highly organised with excellent attention ...

together to deliver meaningful outcomes at pace. We're scaling automation and AI from proof-of-concept into real, end-to-end change - improving customer journeys, reducing cost-to-serve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations … architecturally sound and strategically aligned. Architectural Decision Support & Trade-Off Analysis Lead option evaluations and design assessments, articulating trade-offs across cost, complexity, customer impact, delivery risk, strategic alignment and long-term maintainability. Governance, Risk & Compliance Leadership Act as the escalation point for design risk, ensuring decisions remain compliant ...

Omni‐Channel Growth – You will build and scale owned DTC channels to become primary revenue drivers across global markets. You will optimise the full customer journey, including acquisition, conversion, fulfilment, retention and lifetime value. You will integrate digital, retail and partner channels into a cohesive omni‐channel ecosystem. Brand … Culture – You will build a high‐performance, cross‐functional global organisation with clear accountability and reduced hand‐offs. You will foster a culture of customer centricity, innovation and operational excellence. You will translate strategy into systems, processes and behaviours that teams can execute consistently. Success Measures Success in this ...