1 to 25 of 272 Remote Service Delivery Jobs

Director, TechOps - Service Delivery page is loaded Director, TechOps - Service Delivery Apply locations UK - Hook time type Full time posted on Posted 4 Days Ago job requisition id R At Elanco (NYSE: ELAN) - it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to … and acquire new skills and experiences that will propel your career to new heights. Making animals' lives better makes life better - join our team today! Your role: As the Service Delivery Director for Infrastructure Operations, you will be a pivotal leader within the TechOps Global Operations team, reporting directly to the Senior Director, TechOps Global Operations. You will … be responsible for leading, mentoring, and developing a team of Service Delivery Managers, each focused on critical infrastructure service lines such as network, hybrid cloud, identity/security, and workplace technologies. This role demands a strategic mindset, a proven ability to drive significant operational initiatives, and a passion for operational excellence and continuous improvement across our global More ❯

IT Operations Manager/Software Solutions Service Delivery Manager with a background in operations or service delivery within the IT/Technology/software sector and experience managing technical or professional services teams is required for a well-established, award-winning IT Solutions Provided based in Fleet, Hampshire. Previous technical experience working with HCL, IBM, Microsoft … office in Fleet on a regular basis JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for an IT Operations Manager/Software Solutions Service Delivery Manager with a background in operations or service delivery within the IT/Technology/software sector and experience managing technical or professional services teams. … Working as a results driven IT Operations Manager/Software Solutions Service Delivery Manager you will be responsible in leading the day-to-day operations of the Professional Services Team, ensuring exceptional service delivery across the software solutions. As the IT Operations Manager/Software Solutions Service Delivery Manager you will play a critical More ❯

Technology Operations Manager with expert knowledge of ICT Service Delivery Management and the ability to drive change, anticipating and resolving issues and managing risks and mitigations to maximise ICT service delivery is required for a well-established organisation based in Wokingham, Berkshire. If you’ve worked as an IT Support Manger/Infrastructure Manager/IT … Manager/ICT Service Delivery Manager or in a similar senior position, then we would like to hear from you. SALARY : £59,009 - £64,673 Per Annum + Benefits LOCATION: Hybrid/Working from home and the office in Wokingham JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Technology Operations … Manager with expert knowledge of ICT Service Delivery Management and the ability to drive change, anticipating and resolving issues and managing risks and mitigations to maximise ICT service delivery. Working as a Technology Operations Manager you will be responsible for the organisation’s operational technology support services. This is a pivotal role, responsible for ensuring the seamless More ❯

Job title: Service Support Manager Location: Nottingham (Hybrid work available) Salary: £35,000 p/a Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. Are you organised, detail-oriented, and passionate about delivering excellent … IT services? Join a dynamic Service Delivery team as a Service Support Manager and help them ensure their clients receive outstanding support every step of the way. This is a fantastic opportunity for someone looking to grow into a Service Delivery Management role, with hands-on experience and mentoring from experienced SDMs. Established in the … ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. About the Role As a Service Support Manager, you'll play a key role in supporting our Service Delivery Managers (SDMs) in the smooth and effective delivery of IT services. You'll More ❯

Technical Service Delivery Manager Hybrid - Locations: Greater Manchester, South West, Northamptonshire or London Are you a customer-obsessed IT leader with a knack for managing complex service environments and building long-term client relationships? We're currently recruiting for an experienced Technical Service Delivery Manager to join a fast growing business. Key Responsibilities: Service Delivery Excellence Own operational targets and ensure services are running smoothly, securely, and efficiently. Use ITSM tools to log, track, and resolve issues with precision. Ensure full ITIL alignment Incident, Problem, Change, and Continual Improvement are your bread and butter. Work across infrastructure and cloud (Azure, AWS) to provide hands on technical guidance when needed. Champion service excellence across Microsoft, AD, O365, Networking, and cloud infrastructure. Customer Relationship Management Lead regular service review meetings and act as the go-to contact for your portfolio of clients. Build lasting relationships by understanding each client's goals, pain points, and success metrics. Handle escalations like a pro and mitigate risks before they become issues. Data-Driven Reporting More ❯

Company description: Water Utility Company based in Yorkshire region of England. Job description: Service Delivery Manager Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience Car Allowance Annual incentive related bonus (up to 10% of annual salary) Private … extra wellness day! A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford/Hybrid Working (2-3 days office a week) Work type: Permanent. 37 hours per week, Monday … Friday. We have an exciting opportunity for a Service Delivery Manager to join the Water Distribution team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we More ❯

people to make their mark in a professional community that truly values people, innovation, and achievement. The Role: Join the Digital Future at the University of Portsmouth! Position: Senior Service Delivery Analyst Team: IS Service Delivery Are you ready to make a real impact in a vibrant, forward-thinking university? The University of Portsmouths IS Service Delivery Team is on the lookout for a passionate and experienced Senior Service Delivery Analyst to join our friendly, collaborative crew. As a key player in our Service Delivery team, youll be the go-to expert for delivering top-tier IT support across the university. Whether its via phone, remote access, or deskside assistance … technology supports learning, research, and operations. Youll work with a supportive team that values collaboration, growth, and creativity. If youre a tech-savvy problem solver with a passion for service excellence and a desire to drive change, wed love to hear from you! Applications containing evidence of paid or third-party services, artificially generated, or misleading content will be More ❯

SOC Team Lead ££85,000 GBP Hybrid WORKING Location: Glasgow, Scotland - United Kingdom Type: Permanent A leading global security services provider is seeking an experienced Security Operations Service Delivery Manager to join its dynamic cyber security team. With thousands of security experts worldwide and deep partnerships with top-tier security technology vendors, the organisation helps clients secure their … This is an exciting opportunity to play a key role in shaping the transformation journey of enterprise clients. The role will suit professionals with a strong background in SOC service delivery , incident response coordination , and vulnerability management . Key Responsibilities: Act as the primary liaison between clients and internal operational delivery teams, ensuring seamless communication and service … during major incidents. Identify impacted systems, users, and business functions, and ensure timely stakeholder communication. Oversee remediation and containment activities and coordinate post-incident investigations and reporting. Ensure all service delivery teams meet agreed SLAs, quality standards, and client expectations. Prepare and deliver weekly or monthly service review reports for stakeholders. Support the review and optimisation of More ❯

Dynamics 365 Delivery Manager Up to 80k + bonus + benefits Hybrid, 2-3 days on site The Opportunity Our client, global organisation, is in the middle of a huge D365 F&O transformation programme and looking to recruit an experienced and driven Service Delivery Manager . You'll need to have experience working as a Service Delivery Manager within D365 (F&O and CE) as the key purpose of the role is to lead the support, quality, and governance across the entire platform. The client has global use of D365 CE (CRM) in 39 locations and has 14 countries using D365 F&O with implementation plans for more. This is a pivotal role ensuring … a smooth transition from project delivery to go-live operations throughout the implementation programme. What You'll Do Own D365 CE & F&O service delivery performance, governance, and continuous improvement Manage incidents, service requests, developments, and problem resolution Collaborate across teams to ensure quality, efficiency, and high service standards Lead service transition from implementation More ❯

Dynamics 365 Delivery Manager Up to £80k + bonus + benefits Hybrid, 2-3 days on site The Opportunity Our client, global organisation, is in the middle of a huge D365 F&O transformation programme and looking to recruit an experienced and driven Service Delivery Manager . You'll need to have experience working as a Service Delivery Manager within D365 (F&O and CE) as the key purpose of the role is to lead the support, quality, and governance across the entire platform. The client has global use of D365 CE (CRM) in 39 locations and has 14 countries using D365 F&O with implementation plans for more. This is a pivotal role ensuring … a smooth transition from project delivery to go-live operations throughout the implementation programme. What You'll Do Own D365 CE & F&O service delivery performance, governance, and continuous improvement Manage incidents, service requests, developments, and problem resolution Collaborate across teams to ensure quality, efficiency, and high service standards Lead service transition from implementation More ❯

Dynamics 365 Delivery Manager Up to £80k + bonus + benefits Hybrid, 2-3 days on site The Opportunity Our client, global organisation, is in the middle of a huge D365 F&O transformation programme and looking to recruit an experienced and driven Service Delivery Manager . You'll need to have experience working as a Service Delivery Manager within D365 (F&O and CE) as the key purpose of the role is to lead the support, quality, and governance across the entire platform. The client has global use of D365 CE (CRM) in 39 locations and has 14 countries using D365 F&O with implementation plans for more. This is a pivotal role ensuring … a smooth transition from project delivery to go-live operations throughout the implementation programme. What You'll Do Own D365 CE & F&O service delivery performance, governance, and continuous improvement Manage incidents, service requests, developments, and problem resolution Collaborate across teams to ensure quality, efficiency, and high service standards Lead service transition from implementation More ❯

About the job. National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of maintenance and repair works across the South East Region. You will ensure all activities, whether routine or reactive, meet the required technical, quality and safety standards with a strong focus on customer service. This role will … of your role, and you will need to have no more than 3 points to be considered for this position and during employment. Managing supplier performance to agreed contractual service level agreements, technical, quality and safety standards, including the investigation of breaches of service level targets and service non-availability, with the instigation of remedial activities. Proactively … of the assigned Route(s) or contract scope (e.g. M&R, DBFO, RTMC), identifying performance trends, risks and issues. Analysing the root causes for performance issues and work with Service Delivery colleagues and supply chain to develop and implement remedial action plans. Maintaining the cyclical and reactive maintenance work plans for the designated Route(s) and ensure the More ❯

Were looking for a skilled Service Delivery Analyst - Security Operations to join a dynamic service delivery team. This role is ideal for someone with a strong background in IT service management anda knowledge of cybersecurity and SOC tooling. Someone who excels at managing stakeholder relationships and translating technical insights into business value. Key Responsibilities: Act … as a liaison between the Security Operations Centre (SOC) and your customer portfolio Deliver regular Service Reviews , performance reporting, and client-facing updates Use ITSM tooling Report onweekly and monthly tasks and actions, ensuring remediation actions are tracked and communicated Essential Skills & Experience: Knowledge of Cybersecurity and SOC tools (e.g. Microsoft Defender) Strong knowledge of ITIL , Agile , and ITSM … best practices Excellent communication , reporting , and stakeholder management skills This role is fully remote and will offer a starting salary of £45,000 and exceptional Company Benefits Keywords: Service Delivery, SOC Liaison, Cybersecurity Reporting, ITSM, Incident Management, Stakeholder Engagement, Microsoft Defender, Sentinel, SSCP, ITIL, SOC Tooling. More ❯

for their work. After more than a century in the industry, we continue to innovate as a world-leading organisation. The Role The ITSDM is responsible for overseeing the delivery of services provided by external vendors to ensure that they meet or exceed contractual obligations, service level agreements (SLAs), and customer expectations. The SDM serves as a liaison … between the company and its vendors, fostering collaborative and productive relationships. The ITSDM is responsible for the day-to-day service delivery of defined IT Services provided by both internal and external service providers, maintaining accountability from the service provider's delivery obligations. Responsibilities As our IT Service Delivery Manager, some of your … day to day duties will include Work closely with service providers to ensure a high quality of services delivered Oversee the delivery of services by vendors to ensure they align with the company's standards and objectives Act as the primary point of contact for escalations, issue resolution, and service reviews Partner with the MSPs to implement More ❯

Dawn Ellmore Employment are supporting a top tier Law Firm in London in their search for an IT Service Delivery Manager. For this role you must have prevous experience working in a legal environment and have solid managerial experience in Service Delivery. The successful candidate will receive an excellent starting salary along with a brilliant benefits package … plus hybrid working! To be successful you must be able to showcase your wealth of knowledge in Service Delivery from a Law Firm as well as be keen to succeed in a new challenge. Having superb communication skills both written and verbal is key along with Office 365 experience. The duties will include: Leading IT Service Delivery Projects. Day-to-day operations within the IT Team. Dealing with stakeholder management. Identifying and resolving service improvements. Implementing new systems. This is an incredible opportunity which will not be around for long. Get in touch now to find out more... Dawn Ellmore Employment aims to respond to all applicants, however due to the number of applications received More ❯

economy by 2050. What's in it for you? 25 personal holiday days per year (with additional 8 public holidays) increasing to 30 personal days after 5 years of service (includes options to buy and sell) Hybrid working options. Automatic enrolment onto our Employee Participation Scheme. Enhanced Maternity leave. Paternity and Adoption leave. 24/7 free and confidential … is important to us - we support and encourage development by offering internal and external accredited courses, secondments and study support. Visit Our People page What's the role? The Delivery Project Manager is responsible for the management, monitoring and reporting of a range of Utility Infrastructure services to Industrial and Commercial customers across the UK. Reporting to the Service Delivery Manager, the Delivery Project Manager will be the customer lead on a number of customer portfolios and will be supported in the delivery of Utility Infrastructure services by a team of Project Co-ordinators. The role involves the day-to-day management of projects and working closely with statutory utilities, Independent Connection Providers, Asset Owners More ❯

IT Service Delivery Manager - Swaffham We are working exclusively with one of the UK’s leading provider of Managed IT Services that predominantly support enterprise level Commercial, NFP (Not For Profit) and Public Sector owned organisations with multiple locations and employees across the UK. Role Overview: You will take day-to-day responsibility for three key operational teams … Service Desk, Provisioning Desk, and our newly formed Service Assurance each supported by a dedicated Service Coordinator. You’ll manage a high-volume ticket queue through ConnectWise, ensuring all teams and individuals consistently exceed the exceptional SLA standards our clients expect. As a team coach and leader, you’ll guide your team through complex issues, encouraging creative … You will mentor and support a diverse team, ensuring workloads are balanced, morale is high, and each team member feels empowered to grow, develop, and succeed. In partnership with Service Coordinators, you will oversee resource planning and scheduling, while stepping in to provide hands-on support during peak demand or unexpected absences. You’ll handle both praise and complaints More ❯

you're passionate about technology, leadership, and making a meaningful impact, we'd love to hear from you. What do we offer ? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours or reduced hours) Hybrid working model Career development Active wellbeing and inclusion networks … using FinOps principles to optimise spend and improve transparency. Support the migration from on-premise systems to cloud, enabling scalable and secure solutions. Collaborate with senior leaders, architects, and delivery teams to embed cloud into transformation programmes. Build and develop a high-performing cloud team, fostering continuous improvement and technical excellence. Stay ahead of emerging technologies and lead the … competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most! Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you. We are people connected to care Job description Job More ❯

Service Delivery Manager (SAP) - Chester - £100,000 The Company: Lorien are working in partnership with a leading global organisation undergoing a major transformation of its enterprise systems. As part of this journey, they're seeking a seasoned SAP Service Delivery Manager to lead the global support operations and ensure the stability, performance, and continuous improvement of … Director, you'll be responsible for managing incident, problem, and change processes, while acting as the escalation point for all SAP-related support issues.You'll oversee vendor relationships, drive service excellence across internal and external SLAs, and lead a growing team of SAP support professionals. This includes functional consultants, BI developers, and governance specialists. The role also includes ownership More ❯

us. So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role The Service Delivery Manager is responsible for developing and maintaining strong customer relationships to drive customer satisfaction overseeing a variety of ITIL related and customer relationship duties. You will manage … a number of customer accounts, working closely with the Account Manager and the wider Node4 organisation to deliver 'Exceptional Service as a Standard'. This is a multi-department coordination role that focusses on delivering exceptional service for new and existing customers. You will act as the central point of contact for service delivery related issues … attention to detail. Enjoy working in a fast paced and energetic environment. Excellent verbal communication with the ability to alter the message to suit different audiences. Presentation preparation and delivery Organisation, numeracy, and a structured approach to work A team player who can work with diverse areas within Node4. Interest in Technology and Business A positive can-do attitude More ❯

exciting opportunity has arisen for an Operations Director to join a leading technology consultancy that specialises in delivering CRM and ERP solutions. This company is committed to providing exceptional service delivery and operational excellence, making it an ideal workplace for ambitious professionals looking to make a significant impact. The Operations Director will play a crucial role in leading … service delivery, operational performance, and team leadership across core functions. The Operations Director will oversee all aspects of the company's delivery functions, ensuring consistent, proactive, and commercially strong services to clients while building scalable operations to support ambitious growth. It requires a strategic and commercially minded leader who can balance efficiency with innovation: driving operational excellence … while identifying new service opportunities, especially in Managed Services, that strengthens value proposition and revenue streams. The role is ideal for someone who thrives on commercial leadership, scaling operations in businesses of £25-50m+ turnover, and enabling teams to deliver excellence without being bogged down in the details of day-to-day delivery. **Responsibilities Included** - Act as a More ❯

Job summary Join NHS Business Services Authority (NHSBSA) in a transformative leadership role, playing a pivotal part in the delivery of the Future NHS Workforce Solution.The solution will build upon the success of the Electronic Staff Record (ESR), which is the HR and payroll system for the NHS. ESR processes £55 billion in payments each year to NHS colleagues … flexibility to work predominantly from home with the opportunity to be office based should you prefer, or if business needs require it.o 27 days leave (increasing with length of service) plus 8 bank holidays.o Opportunities for developmento Active wellbeing and inclusion networkso Excellent pensiono Various salary sacrifice schemeso Employee Assistance programme, offering free 24/7 support for you … and your loved ones. Main duties of the job We are looking for someone with a deep understanding of workforce systems and experience in service delivery and optimisation within complex organisations. You should have the ability to lead teams, influence stakeholders at all levels, and manage large-scale projects. Excellent communication and data analysis skills, combined with a More ❯

Job summary Join NHS Business Services Authority (NHSBSA) in a transformative leadership role, playing a pivotal part in the delivery of the Future NHS Workforce Solution. The solution will build upon the success of the Electronic Staff Record (ESR), which is the HR and payroll system for the NHS. ESR processes £55 billion in payments each year to NHS … flexibility to work predominantly from home with the opportunity to be office based should you prefer, or if business needs require it.o 27 days leave (increasing with length of service) plus 8 bank holidays.o Opportunities for developmento Active wellbeing and inclusion networkso Excellent pensiono Various salary sacrifice schemeso Employee Assistance programme, offering free 24/7 support for you … and your loved ones Main duties of the job We are looking for someone with a deep understanding of workforce systems and experience in service delivery and optimisation within complex organisations. You should have the ability to lead teams, influence stakeholders at all levels, and manage large-scale projects. Excellent communication and data analysis skills, combined with a More ❯

SOC Lead £80000 GBP Hybrid WORKING Location: Glasgow, Scotland - United Kingdom Type: Permanent SOC Technical Security Service Delivery Manager Location: Glasgow (hybrid) Salary: Up to £85,000 (depending on experience) NOTE: Due to the nature of this client's work, you must be eligible for UK Security Clearance (SC). We're currently seeking a highly experienced SOC … Technical Security Service Delivery Manager to join a growing and innovative Security Operations Centre (SOC) function within a global, client-focused environment. This is a pivotal opportunity to lead and shape the delivery of security services for major clients while supporting a broader mission to build a more secure and resilient digital world. You will act as … a critical liaison between client stakeholders and internal operational teams, ensuring the delivery of world-class cyber security services. You'll drive incident response coordination, lead vulnerability management efforts, and ensure service excellence through strategic oversight and hands-on technical engagement. What You'll Be Doing Serve as the key point of contact and escalation for clients across More ❯

Job summary Join NHS Business Services Authority (NHSBSA) in a transformative leadership role, playing a pivotal part in the delivery of the Future NHS Workforce Solution.The solution will build upon the success of the Electronic Staff Record (ESR), which is the HR and payroll system for the NHS. ESR processes £55 billion in payments each year to NHS colleagues … flexibility to work predominantly from home with the opportunity to be office based should you prefer, or if business needs require it.o 27 days leave (increasing with length of service) plus 8 bank holidays.o Opportunities for developmento Active wellbeing and inclusion networkso Excellent pensiono Various salary sacrifice schemeso Employee Assistance programme, offering free 24/7 support for you … and your loved ones Main duties of the job We are looking for someone with a deep understanding of workforce systems and experience in service delivery and optimisation within complex organisations. You should have the ability to lead teams, influence stakeholders at all levels, and manage large-scale projects. Excellent communication and data analysis skills, combined with a More ❯