51 to 75 of 796 Remote Service Delivery Jobs

meaningful change and build a rewarding career that makes a real difference to our organisation and the communities we serve. About the role As Service Desk Manager, you will lead the evolution of a modern, high-performing Service Desk that underpins digital policing across Wiltshire Police. Leveraging automation … services. This is an exciting opportunity to shape how support services are delivered, drive continual improvement and build a culture of innovation, accountability and service excellence that enables the future of Digital, Data and Technology across the Force. What you will be doing Lead and develop a high-performing ...

Convergence Group, we’ve spent 20 years building a business that puts customers first. Our mission? To provide ‘Connectivity as a Service’ (CaaS) - and we need a Service Delivery Manager to ensure our customers experience the very best service in the industry. What It’s Really … feel comfortable. If you are energised by growth, movement and high standards, it can be deeply rewarding. What You’ll Do As Our Service Delivery Manager You will act as the voice of the customer within Convergence Group. Lead service performance reviews and drive Service Improvement ...

Lynx Recruitment is looking for an experienced Service Delivery Manager to join a growing technology consultancy delivering complex managed services for a large-scale, business-critical digital platform. This is an exciting opportunity to work within a collaborative, multi-team environment, supporting enterprise-level services that underpin … high-volume customer-facing application. You'll play a key role in ensuring operational excellence, driving continual service improvements, and acting as the bridge between technical delivery teams and customer stakeholders. Key Responsibilities Manage service delivery in line with SLAs and KPIs. Lead service reviews ...

Delivery Technical Lead (Salesforce Service Cloud) Location: Hybrid/London Contract Type: Contract Salary: Inside IR35 either through PAYE or Umbrella About the Role We are looking for an experienced and highly capable Delivery Technical Lead to play a pivotal role in shaping and delivering a major … Salesforce Service Cloud transformation . This is not a traditional Programme Manager or Project Manager position. Instead, you'll take end-to-end ownership of delivery within a technical domain, helping define the vision, establish effective delivery practices, and lead implementation from concept through to successful deployment. ...

Service Delivery Manager Location: Leeds City Centre (Hybrid - 3 days per week onsite) Salary: Up to £50,000 + benefits Why Apply? Are you an experienced Service Delivery Manager, Operations Manager or Team Leader looking for an opportunity to drive service excellence within a fast … paced technology environment? We're looking for a Service Delivery Manager to lead high-performing support teams, improve click apply for full job details ...

+ Bonus + Excellent Benefits We're looking for an experienced Head of IT to lead technology operations, cyber security and service delivery within a successful professional services organisation. This role requires proven IT leadership experience within a professional services environment and hands-on experience operating within … These are essential requirements. Reporting to the Chief Technology Officer, the PS Head of IT will lead a talented team responsible for IT operations, service delivery and project management, ensuring colleagues have access to secure, reliable and high-performing technology services. You'll also play a key role ...

## Service Manager - Retail (MAT Cover)Applylocations: United Kingdom - London - Paddington (PPS)time type: Full timeposted on: Posted Yesterdayjob requisition id: JR020347Take a step forward and let Edenred surprise you.Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants … candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.**Service Manager – Retail (MAT Cover)****Salary:** **Up to £40,000 - £48,000 per annum + Bonus****London/Swindon – Hybrid** Edenred Payment Solutions (EPS) is a leading ...

Operations Team at ESG provides an expert, highly efficient back-office operation on behalf of Suppliers and Metering agents. The provision of the Managed Service allows our customers to focus on growing their business, acquiring and serving their customers whilst ESG focuses on managing the back‐office complexity & highly … regulated landscape of the energy industry. The Operations Business Analyst role has responsibility and accountability for supporting all elements of operational delivery, working closely with the product teams on software improvements, program teams on industry change and customers it delivers new initiatives. The successful applicant will have ...

About the job you’re consideringThe Service Catalogue Lead is accountable for the strategic direction, governance, development, and continual improvement of the Service Catalogue. This role ensures that service offerings are accurately defined, standardised, accessible, and aligned with both business objectives and user needs. Working closely with … service owners, operational teams, and key stakeholders, the Service Catalogue Lead drives service transparency, establishes catalogue management standards, and promotes best practices across the organisation. Through effective governance, process optimisation, and the use of data-driven insights, the role enhances the end-user experience, supports efficient service ...

About the job you’re consideringThe Service Catalogue Lead is accountable for the strategic direction, governance, development, and continual improvement of the Service Catalogue. This role ensures that service offerings are accurately defined, standardised, accessible, and aligned with both business objectives and user needs. Working closely with … service owners, operational teams, and key stakeholders, the Service Catalogue Lead drives service transparency, establishes catalogue management standards, and promotes best practices across the organisation. Through effective governance, process optimisation, and the use of data-driven insights, the role enhances the end-user experience, supports efficient service ...

Role Title: Service Desk Architect Contract: TBC Location: Sheffield. Hybrid 3 days per week onsite Rate: up to £577.76 p/d Umbrella inside IR35 Role purpose/summary Lead the design and transformation of Service Desk and End User Support services across a complex multi-supplier banking … environment. Define service operating models, support architectures, shared responsibility frameworks, service integrations, and operational data flows to improve service quality, resilience, user experience, and governance. Key Responsibilities Service Architecture Define the Service Desk target operating model, architecture standards, and transformation roadmap. Design scalable, resilient ...

Company: Retail Company Position: IT Service Delivery Manager Contract: 1-year fixed term contract Location: London or Amsterdam (Hybrid) Salary: 55,000 – 70,000 GBP + 10% Bonus Job responsibilities: 1. Service Desk & Incident Management L1 triage & ownership: Act as regional L1 triage layer — validate severity/… knowledge and control within future autonomy. Major incident management: Coordinate major incidents end-to-end (e.g. authentication/M365 outages, store-down events), driving service vendor and other resolvers to resolution and clear user communication. Problem management: Turn recurring incidents into root-cause fixes and reduce avoidable demand. 2. ...

strategy ensure its long-standing success and continued growth. As Director of IT Operations & Infrastructure you’ll lead IT infrastructure strategy, operations and service delivery for over 15 locations globally while developing the infrastructure and service delivery team. Modernising the legacy/regional IT infrastructure … deliver significant change & value. To do so you’ll: Deliver a global IT Infrastructure strategy & roadmap to standardise infrastructure that supports business growth, improves service, reliability and supportability. Engage technically to select the right solution to fit business needs. Lead the delivery of infrastructure change, considering the pace ...

Planning & Service Delivery Team Lead**Location: Thorpe Park, Leeds, Hybrid working.**Join us as a Planning & Service Delivery Team Lead!** At Lowell, we're always looking for smarter ways to connect with customers and deliver great outcomes. As our Planning & Service Delivery Team Lead … motivate a team to deliver great results.* Strong understanding of contact centre performance metrics, campaign optimisation and resource planning.* Knowledge of Ofcom regulations, service level requirements and the controls needed to maintain regulatory compliance.* Excellent analytical and problem-solving skills, with the ability to turn data and insight into ...

Location: London (hybrid working - 2-3 days onsite) Duration: 12 months + Vetting: SC security clearance will be required Essential Skills Service Experience Ownership: Proven experience owning and improving end-to-end digital or technology service experiences within large, complex organisations. User-Centred Service Delivery: Strong … experience understanding user needs and translating insight into measurable service improvements across multiple channels and touchpoints. Service Management: Experience defining service strategy, roadmaps, service levels, KPIs and continual service improvement plans. Digital Transformation: Demonstrable experience supporting major digital transformation, service modernisation or operating model ...

looking for an experienced and motivated Building Management System (BMS) Service Team Leader to join our Smart Infrastructure division. In this role, you'll combine hands‐on technical expertise with leadership responsibilities to deliver BMS service activities across customer sites. You'll coordinate engineering workloads, support service delivery, and play a key role in the growth and development of the team. This role involves regular travel to customer sites across the UK, typically three days per week. Your defined geographical area will be the North of the UK (primarily Birmingham, Leeds, Liverpool and Manchester). ...

Morson Human Resources Limited is seeking a Senior Service Delivery Manager to lead IT service delivery for a high-profile UK nuclear SMR programme. The role focuses on transforming and maturing service delivery, governance and user experience across a large-scale environment. ...

Morson Human Resources Limited is seeking a Senior Service Delivery Manager to lead IT service delivery for a high-profile UK nuclear SMR programme. The role focuses on transforming and maturing service delivery, governance and user experience across a large-scale environment. ...

looking for a n experienced and motivated Building Management System (BMS) Service Team Leader to join our Smart Infrastructure division . In this role, you'll combine hands-on technical expertise with leadership responsibilities to deliver BMS service activities across customer site s. You'll coordinate engineering workloads … support service delivery, and play a key role in the growth and development of the team. This role involves regular travel to customer sites across the UK, typically three days per week. Y our defined geographical area will be the North of the UK (primarily Birmingham, Leeds, Liverpool ...

underpinned by technology created with purpose.Your RoleThis is a high-impact role within the Cloud Advisory capability unit, contributing to our leadership in Service Management, AI-enabled Operations and Cloud Transformation across clients in a variety of industry sectors.As a Consultant in Service Management Transformation, you will support … clients in modernising their service management capabilities, operational practices and technology environments through the adoption of cloud technologies, AI, automation and modern service management principles. Working as part of multidisciplinary teams, you will contribute to assessments, transformation programmes and service improvement initiatives that enhance business outcomes, user ...

Title : Service Manager Reference number : CF26-44 Division : Children and Family Services Location : Aberdeen Salary : Band E, £44,087 - £50,726 per annum Post Type : Permanent, full-time Closing Date : 21st September 2026 Interview Date : Week commencing 28th September 2026 Do you want to create a safer, brighter future … opportunity for a confident, enthusiastic and committed leader to truly make a difference to children and their families. We are seeking to appoint a Service Manager within our Aberdeen Family Wellbeing Service, Fit Like Family Wellbeing . By joining our team, you will help us stand ...

will involve taking the day-to-day lead on the administration of three large DB pension schemes, with a particular emphasis on client management, service delivery and building strong relationships with key stakeholders. It offers the opportunity to take greater ownership of client relationships while remaining closely involved … technical and operational delivery of complex DB administration.Opportunity to deputise for the manager. The Role You will act as a key point of contact for three large Defined Benefit schemes, ensuring a high-quality administration service and supporting the effective management of client relationships. Responsibilities will include: Leading ...

strong, trusted relationships with key stakeholders through regular face-to-face meetings, virtual reviews, telephone contact, and email communication. Conduct Quarterly Business Reviews (QBRs), Service Reviews, and Strategic Planning Sessions with clients. Act as the primary point of contact for customer relationship management and account development activities. Drive customer … satisfaction, engagement, and long-term retention across the client portfolio. Account Retention and Growth: Achieve and maintain high client retention levels, targeting 100% Managed Service Contract Renewals and 80% Professional Services and Voucher Renewals Identify opportunities to expand customer engagement through additional Dataquest services, solutions, and strategic initiatives. Develop ...

strong, trusted relationships with key stakeholders through regular face-to-face meetings, virtual reviews, telephone contact, and email communication. Conduct Quarterly Business Reviews (QBRs), Service Reviews, and Strategic Planning Sessions with clients. Act as the primary point of contact for customer relationship management and account development activities. Drive customer … satisfaction, engagement, and long-term retention across the client portfolio. Account Retention and Growth: Achieve and maintain high client retention levels, targeting 100% Managed Service Contract Renewals and 80% Professional Services and Voucher Renewals Identify opportunities to expand customer engagement through additional Dataquest services, solutions, and strategic initiatives. Develop ...

experienced Service Management leader who has successfully led large, complex services and teams within demanding, secure environments? Sopra Steria's Aerospace, Defence and Security business is looking for a Senior Service Manager to take ownership of a large and growing service, providing leadership across a broad Service Management capability, and helping shape how the service develops over the coming years. The service is still evolving and going through significant transformation, giving you the opportunity to put your own stamp on it, define its future direction and build a service that delivers real value ...