51 to 75 of 314 Remote Service Delivery Jobs

Technology (OT) transformation. This role is ideal for an experienced support engineer with knowledge of telemetry, SCADA, Operational Technology, application support, databases and IT Service Management. You will support business-critical OT and telemetry systems, provide 2nd line application support and work closely with technical teams, project managers, service delivery and business stakeholders. Key Responsibilities Provide 2nd line support for business-critical applications and OT systems Perform database configuration in line with established standards Investigate and resolve incidents, problems and technical faults Support BAU implementations, upgrades and service transition activities Liaise with IT service desk ...

Fractional IT Partner. As a Technical Account Manager, you will be the trusted point of contact for key clients, ensuring they receive exceptional service while identifying ways technology can help them achieve their business objectives. You will combine commercial awareness, relationship management, and technical understanding to deliver value, strengthen … strong relationships with senior business and technical stakeholders Understand client priorities, challenges, and long-term goals Advocate for your clients internally to ensure outstanding service delivery Drive Growth & Strategic Value: develop and execute account plans; identify upselling and cross‐selling opportunities; support client retention through proactive engagement; partner ...

Levelling Up, Housing & Communities to ensure these returns are accurate and submitted within statutory deadlines. To work with managers and teams across the service to ensure relevant and necessary data is available to inform service delivery and service development, and to assist with training as necessary … promote excellent data quality To develop reports and dashboards to track performance (QL, Power BI, SQL), identify trends and inform service delivery across Housing Services. To have an in-depth knowledge of departmental and corporate IT systems, to effectively and accurately use, and support colleagues, to ensure that ...

+ Bonus | Hybrid (Uxbridge) | IT We're looking for a Technical Operations Manager to lead our Technical Support and Field Services teams, ensuring the delivery of exceptional technical support, operational excellence, installation quality, and customer service. This is a fantastic opportunity for someone who enjoys combining people leadership, technical … solving, operational performance, and continuous improvement in a fast-paced technology environment. What you'll be doing Leading and developing Technical Support and Field Service teams Acting as the senior technical escalation point for complex customer and operational issues Driving SLA performance, service quality and customer satisfaction Managing ...

Triumph Consultants are looking for a Service Desk Manager to lead the day-to-day operation of the Technology Services Service Desk function across L1, L2 and L3 support teams. Contract is for 7 months in Chichester. Hybrid working once training is complete Key requirements: Significant experience managing … Service Desk, IT Operations or Technical Support teams in a customer-facing environment. Strong leadership, people management and service management skills. Experience managing service performance, workforce planning, incident management, service requests and knowledge management within an ITIL-based environment. Experience using ITSM platforms such as Halo ...

Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 - £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will provide ...

Analyst to join our growing Employee Experience and HR practice with a focus on the UK public sector. This role supports the design and delivery of HR Service Delivery solutions on the ServiceNow platform, helping organisations improve HR operations, streamline workflows and enhance employee experiences.You will work … closely with business stakeholders, delivery teams and customer representatives to capture requirements, map processes and support the delivery of ServiceNow HRSD capabilities such as case management, employee portals, knowledge management and HR services.This is not a hands-on configuration or development role. Instead, you will ...

Obsolescence Manager Location: Huntingdon, UK Clearance level - High - (DV) Developed Vetting UNLEASH YOUR POTENTIAL As the QDC Portfolio Obsolescence Manager, encompassing the three service elements, you will act as the focal point for portfolio-level obsolescence management, ensuring lifecycle risks are identified, assessed, managed, and reported in accordance with … accountable to the Chief Engineer for ensuring that obsolescence risks, issues, and opportunities are captured, assessed, escalated, and governed through the appropriate portfolio, programme, service-management, and change-control routes. The role will also liaise with Architecture, Engineering, ITAM, Service Configuration Management, and Service Design stakeholders ...

Security Services Provider (MSSP). You'll lead a portfolio of customer-facing cyber security projects, working closely with customers, Security Operations, Engineering and Service Delivery teams to ensure successful project delivery from start to finish. If you've managed multiple IT or cyber security projects … track, within scope and on schedule Build strong relationships with customers and stakeholders Lead project meetings and communicate progress clearly Coordinate Security, Engineering and Service Delivery teams Identify and manage project risks and issues Drive continuous improvement and Agile delivery best practice What We're Looking ...

month. Our Europe hub locations are London, UK. Please ensure you can realistically commit to this structure before applying. As BetterUp’s Client Delivery Director (‘CDD’) you’ll play a crucial role in leading the formation and orchestration of the post-sale strategy and execution for our largest … most strategic clients. What you’ll do: Delivery Management: Orchestrate the successful end-to-end technical and operational delivery of the BetterUp platform to our clients. Ensure that the business needs and requirements of our clients are clearly understood by our internal teams and effectively scope their deliverables ...

Role: Service Delivery Coordinator Contract: 6 months Salary: £45,000 to £60,000 (DOE) Location: Birmingham (Hybrid: 3 days in the office, 2 days remote) We are currently partnering with a major network infrastructure client to find an experienced Supply Chain Enablement Specialist to join their team. … asset management providers (such as Tracktrans) to identify, design, and implement sustainable performance improvements. Acting as a key escalation point to resolve critical customer delivery issues. Delivering critical weekly and monthly reporting on "Right First Time" metrics to the senior leadership team. Supporting the Outbound and Reverse Supply Chain ...

with their wider business objectives. As a Technical Account Manager, you will be responsible for managing a portfolio of key customer accounts, ensuring exceptional service delivery and identifying opportunities for continuous improvement. Key Responsibilities Building and maintaining strong relationships with key client stakeholders. Conducting regular service reviews … account management meetings. Providing strategic guidance and recommendations to customers. Identifying opportunities to enhance customers' IT environments and services. Liaising with technical, service delivery and project teams to ensure successful outcomes. Producing account plans, service reports and technology roadmaps. Supporting contract renewals and identifying opportunities for account ...

Service Desk Analyst The Opportunity We're looking for a customer-focused Service Desk Analyst to join a busy and collaborative IT team, providing high-quality technical support across a diverse technology environment. This is an excellent opportunity for someone who enjoys solving technical issues, delivering exceptional customer … service, and working within a structured IT Service Management (ITSM) environment. This is a hybrid role requiring the successful candidate to work 2–3 days per week from our client's office in Bristol , with the remaining time working remotely or from other agreed locations. Occasional travel ...

contact for both clients and consultants, ensuring projects remain on track, risks are managed, communication is clear and our clients receive an exceptional service throughout the project lifecycle. Working closely with the Head of Solutions, Sales and Talent Delivery teams, you'll help drive operational excellence while identifying … opportunities to continually improve how we deliver our consultancy services. Key Responsibilities Own the day-to-day management of client engagements and project delivery across multiple accounts. Build strong relationships with clients and deployed consultants, acting as the main point of contact throughout each project. Coordinate the onboarding process ...

opportunity has arisen for an experienced IT Support Team Leader to join a growing organisation undergoing significant investment in its IT infrastructure and internal service capability. Our client is seeking a technically strong and people-focused IT professional to lead their IT Support function, drive service improvements … help shape the future of their IT Service Management (ITSM) capability. This role offers the opportunity to lead a small support team while playing a key part in implementing modern service management processes, improving operational efficiency, and supporting business-critical technology projects. The Role Reporting ...

recruiting a Senior Service Delivery Manager to shape the success of a major transformation programme. You will drive service excellence, strengthen client partnerships, and ensure services evolve to meet changing business needs. This hybrid role is based primarily at the client site in Belfast (2–3 days ...

contact for both clients and placed consultants, ensuring projects remain on track, risks are managed, communication is clear and our clients receive an exceptional service throughout the project lifecycle. Working closely with the Head of Solutions, Sales and Talent Delivery teams, you'll help drive operational excellence while … identifying opportunities to continually improve how we deliver our consultancy services. Key Responsibilities Own the day-to-day management of client engagements and project delivery across multiple accounts. Build strong relationships with clients and deployed consultants, acting as the main point of contact throughout each project. Coordinate the onboarding ...

services, cloud infrastructure, cyber security, Microsoft solutions, and digital transformation projects to businesses across the UK. With a strong reputation for exceptional customer service and technical expertise, the company is continuing to expand and is looking for an Operations Manager to drive operational excellence and support its ongoing growth. … with the senior leadership team to oversee the day-to-day running of the business, optimise operational processes, and ensure the highest standards of service delivery. You'll be responsible for driving efficiency across departments, improving workflows, and ensuring the business has the operational foundations to support continued growth. ...

Newcastle Strategic Solutions Limited is seeking an IT Service Delivery Manager to lead the evolution of our IT service management capability and drive operational excellence. The role requires unifying incident, problem, change and release management to deliver stable, reliable services and strong governance across technology and business … teams. You will translate operational data into insights, build service reporting, identify trends and risks, and foster collaboration with technical teams, #J-18808-Ljbffr ...

Enterprise Business Applications to lead the strategy, operational maturity, and evolution of Altus Group’s enterprise applications landscape. Reporting to the VP, IT Service & Operations, you will oversee critical business platforms including Salesforce, Workday, and other enterprise applications that underpin commercial operations, customer lifecycle management, Finance, HR, and service delivery across the business. You will bring the leadership presence and strategic mindset to partner with senior stakeholders, establish structure and prioritization across competing business demands, and help modernize how enterprise applications are managed and leveraged across Altus Group. This is a UK-based role with flexibility ...

play a leading role in delivering secure, high-quality IT services that enable critical public sector organisations to achieve meaningful outcomes. As a Senior Service Delivery Manager, you\'ll help shape the success of a major transformation programme by driving service excellence, strengthening client partnerships, and ensuring ...

Company description: Water Utility Company based in Yorkshire region of England. Job description: Water Connections Delivery Lead Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience £46.982 … maximum bonus opportunity for the performance year) Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Water Connections Delivery Lead progression plan 25 days annual leave plus bank holidays plus 2 extra wellness days! Life assurance cover of 4 times pensionable salary A great ...

Cyber and Digital Health Senior Manager will deliver the following activities: Manage large and complex cyber strategy engagements, leading multiple workstreams and managing the delivery of other managers within the team. Lead and manage a team of cybersecurity professionals, providing strategic direction and ensuring high‐quality client service … develop thought leadership that supports our market messaging on cyber resilience, DSPT-CAF, secure digital transformation and frontline productivity. This is a senior delivery role and will be responsible for managing multiple teams or workstreams across multiple clients, in some cases managing other managers within the team. Stakeholder Interaction ...

Service Owner - Digital Workplace & AI Summer-Browning Associates is currently supporting our central government client, who is seeking a Service Owner for an initial 12-month assignment with the option to extend. Location: London | Hybrid The ideal candidate will possess an active security clearance and a proven background … Service Owner Management, complemented by the following valuable skills and experiences: Significant experience as a Service Owner or Deputy Service Owner in cloud transformation programs. A deep understanding of the GDS Service Standard, with a proven track record of successfully guiding services through the Discovery, Alpha ...

delivering cutting-edge products to over one million digital subscribers daily. Our growth relies on a diverse, dedicated and dynamic group of product, tech, delivery and data specialists. With a supportive culture, entrepreneurial spirit and opportunities at every turn, there are no limits to where your FT career … stakeholders, and driving problems through to resolution. You are proactive, adaptable, and always looking for opportunities to improve processes, automate repetitive tasks, and enhance service reliability. Whether your background is in publishing, production engineering, technical operations, platform operations or another operational support environment, you enjoy working as part ...