126 to 150 of 311 Remote Service Delivery Jobs

related products across one or more teams and/or third parties. This will involve working with other functions in ETS (Architecture, Infrastructure, Service Delivery, Security, Business Analysis, etc), stakeholder functions 3rd parties who will all be engaged to develop high‐level designs. Be responsible for identifying, assessing … implementation plans of the 3rd party SI/vendors Provide technical knowledge and understand of existing applications, data & integration configuration Own collation and delivery of Control Risks’ Non‐Functional Requirements to the project Accountable for the assurance of the technical design, system configuration, data structures, projected performance, security, integration ...

plan and deliver the rollout of ServiceNow's Automated Test Framework, including: High level implementation plan and approach Development expertise to carry out the delivery of the Automated Test Framework into Live The team members will provide skills and expertise in: Ability to analyse, design, and optimise … service management processes, translating business requirements into scalable, efficient ServiceNow solutions. Understanding of IT Service Management (ITSM), ITIL-aligned processes, and enterprise service delivery within a public sector context. Development expertise in ServiceNow, including expertise in the development and delivery of the Automated Test Framework. ...

upgrades, improving data quality and helping operational teams deliver effective services. Key Duties Provide expert support across Hyde’s application portfolio, resolving incidents and service requests within agreed service levels. Lead investigations into high-priority, recurring or complex application, integration and data issues, identifying root causes and recommending … upgrades, patches, releases and post-implementation validation. Investigate data quality and reconciliation issues, produce reports, data extracts and analysis to support business users and service teams. Work collaboratively with technology teams, suppliers and stakeholders to strengthen application stability, resilience, automation and service quality. Why Join Hyde? Hyde ...

running of AMRA's Digital Operations function. Working alongside the Usage Processing, Finance Operations, and BI & Automation teams, you'll help ensure the successful delivery of our global digital administration services while driving operational excellence across the function. This is a hands‐on operational leadership role. You'll take … ownership of cross‐functional workflows, support teams in resolving complex operational issues, lead projects to improve processes and service delivery, and help shape the future direction of the Digital Operations function. You'll work closely with internal stakeholders across Operations, Finance, and Technology to ensure our services continue ...

join its digital and technology leadership team. This organisation delivers vital community healthcare services and is committed to leveraging technology to improve patient outcomes, service delivery and operational efficiency.This is an excellent opportunity to play a pivotal role in the management, development and optimisation of clinical systems that … successful candidate will be responsible for ensuring clinical applications remain secure, effective and aligned with business and clinical requirements. The role will also drive service improvement, system optimisation, supplier performance management and the successful delivery of upgrades, enhancements and digital transformation initiatives. Lead and develop a Clinical Systems ...

join its digital and technology leadership team. This organisation delivers vital community healthcare services and is committed to leveraging technology to improve patient outcomes, service delivery and operational efficiency.This is an excellent opportunity to play a pivotal role in the management, development and optimisation of clinical systems that … successful candidate will be responsible for ensuring clinical applications remain secure, effective and aligned with business and clinical requirements. The role will also drive service improvement, system optimisation, supplier performance management and the successful delivery of upgrades, enhancements and digital transformation initiatives. Lead and develop a Clinical Systems ...

Responsibilities Configure and maintain products within the platform. Support the introduction and onboarding of new products and services. Work closely with Product Managers, Service Delivery Managers and other stakeholders. Investigate and resolve incidents, problems and service issues. Implement and manage changes through established governance processes. Reconfigure products … services as operational requirements evolve. Support testing, validation and acceptance of new functionality. Perform routine administration, maintenance and support activities. Contribute to continual service improvement initiatives. Ensure services remain secure, reliable and aligned to business requirements. Essential Experience Previous experience in an Application Support, Application Operations or Platform Support ...

About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations … across the business, covering User Support, Infrastructure, Security, Data and Development Teams. This role is a rotational position through 4 of 6 IT teams: Service Delivery, Security & Compliance, Data Systems, Product Delivery & Product Development, Infrastructure, End User Computing The work you will be doing Rotate through four ...

network security controls to ensure secure, compliant and highly available infrastructure Monitoring network performance, capacity and availability, proactively identifying opportunities to improve reliability and service delivery Working closely with internet service providers, telecommunications partners and third-party suppliers to maintain service levels and deliver infrastructure enhancements … from analogue infrastructure to modern All IP networking solutions Producing and maintaining high-quality technical documentation, network diagrams and operational procedures Contributing to continuous service improvement initiatives while ensuring compliance with industry standards and data protection requirements What You Will Need to Apply: The ideal candidate for this role ...

Information Officer will lead the organisation’s digital and change modernisation, using emerging technologies to enhance employee experience, drive efficiency, and support high-quality service delivery in line with an evolving target operating model. The role holder will lead and direct the combined Information Services and Portfolio Delivery … influential. It will invest in building sustainable relationships with external stakeholders and partners, while improving overall effectiveness by leading on the development and delivery of major digital modernisation. Key Responsibilities Provide strategic leadership for digital, data, and technology, setting the direction for a secure, innovative, and cost-effective technology ...

expertise, scale, and technology. Job Description : Sitting within the Chief of Staff function, the role focuses on vendor governance, relationship management, financial oversight, and service performance monitoring. The Vendor Manager acts as the central point of coordination between business stakeholders, vendors, and internal functions such as procurement, finance, risk … works closely with the procurement team during vendor selection, contract negotiation, and renewals. The primary focus is on ensuring vendors deliver value, meet service expectations, and operate in alignment with the organisation’s operational, regulatory, and financial requireme nts. Why You Will Love It H ere!: Flexibility: Hybrid Work ...

visibility across the organisation Competitive benefits package alongside a £70,000 basic salary Your responsibilities as IT Operations Manager Lead the day-to-day delivery of the internal technology function and oversee external technology partners Ensure cloud platforms, infrastructure and business systems remain secure, resilient and highly available Manage … Microsoft Azure and Microsoft 365 environments while maintaining cyber security and compliance standards Oversee IT budgets, supplier relationships, contracts and service performance Support business projects, technology initiatives and continuous service improvements Maintain disaster recovery, backup, business continuity arrangements and governance processes while providing technical escalation support where required ...

delivering innovative, secure, multi-year Managed Services solutions across our security technology domains. You will work closely with clients and our sales and delivery teams to create cutting-edge solutions that drive digital transformation and meet our clients' unique business goals. Your role will involve integrating technology and service design to develop competitive and commercially viable security managed service offerings. You will lead the design of these solutions, validate new designs and features, and ensure they align with client requirements and organizational standards. This includes mapping client requirements, creating detailed service elements, and developing comprehensive solutions ...

innovative digital transformation solutions to enterprise clients worldwide. Our award-winning ServiceNow practice works with organisations across multiple industries, helping them modernise operations, improve service delivery and maximise the value of the ServiceNow platform. Job Summary We are looking for an experienced ServiceNow Technical Consultant specialising in Hardware … Experience delivering enterprise ServiceNow implementations. Strong stakeholder management and communication skills. Ability to identify opportunities for automation and process improvement. Comfortable working in Agile delivery teams. Desirable Certifications ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) ServiceNow Certified ...

About the role Our client is recruiting an FM Ops & Systems Lead to provide strategic leadership, governance and continuous improvement across the connected service areas: FM Helpdesk Management, CAFM Systems Governance and Optimisation, overseeing relevant building management processes. You will lead the FM Helpdesk/CAFM functions, ensuring consistent … Lead and develop the FM Helpdesk Manager and CAFM Systems, setting priorities, standards and development plans, while acting as the senior escalation point for service-delivery and operation functions. - Overseeing strategy, governance, administration, utilisation and future development, together with data integrity, information security, system performance and regulatory compliance. ...

removing bottlenecks at scale, this is a role where you can make a real impact. The Role You will be joining the Engineering and Service Delivery community, working closely with Platform Owners,DevSecOps, Quality Engineering, and Environments teams. This is a highly collaborative role that sits … aligned, environments are ready, and risks are understood and managed. Youllplay a key role in evolving our release practices towards automation, observability, and progressive delivery, while enabling teams to move faster without compromising stability or compliance. What Youll Do Defining and evolving release and deployment strategies that enable safe ...

removing bottlenecks at scale, this is a role where you can make a real impact. The Role You will be joining the Engineering and Service Delivery community, working closely with Platform Owners,DevSecOps, Quality Engineering, and Environments teams. This is a highly collaborative role that sits … aligned, environments are ready, and risks are understood and managed. Youllplay a key role in evolving our release practices towards automation, observability, and progressive delivery, while enabling teams to move faster without compromising stability or compliance. What Youll Do Defining and evolving release and deployment strategies that enable safe ...

support tickets and customer escalations. Act as the senior technical escalation point for high-priority incidents. Ensure tickets are managed within agreed SLAs and service standards. Carry out ticket quality audits and identify coaching and development opportunities. Keep customers informed throughout the lifecycle of their support requests. Create … maintain technical documentation and knowledge base articles. Drive service improvements through automation, scripting and process optimisation. Work closely with Service Desk, Procurement and Account Management teams to ensure a seamless customer experience. Conduct regular one-to-one meetings, performance reviews and onboarding for new team members. Monitor KPIs ...

simpler, more efficient model that improves outcomes for residents while strengthening financial sustainability and operational resilience. As the programme now moves from proposal into delivery, there is a strong demand for Programme Managers who have already been involved in recent LGR activity, particularly during the early-stage conversations … proposal development phases within other local authorities. This experience is seen as critical in ensuring momentum and delivery confidence from day one. Your new role This is a senior Programme Manager role leading one of the core workstreams within a complex LGR programme. You will be responsible for translating ...

simpler, more efficient model that improves outcomes for residents while strengthening financial sustainability and operational resilience. As the programme now moves from proposal into delivery, there is a strong demand for Programme Managers who have already been involved in recent LGR activity, particularly during the early-stage conversations … proposal development phases within other local authorities. This experience is seen as critical in ensuring momentum and delivery confidence from day one. Your new role This is a senior Programme Manager role leading one of the core workstreams within a complex LGR programme. You will be responsible for translating ...

risks; Review and amend terms in a variety of agreements including supplier and customer contracts, software licences, SaaS agreements, Purchase Order terms, EULAs, master service agreements and related SOWs, agency and service provision agreements; Negotiate with customers and suppliers in line with business requirements and company policies … contract manager and business person; Make use of the team's training, research, precedent and technology resources to optimise the individual and the teams service delivery; Assist with the creation, maintenance and update of internal policies and processes relating to the legal function. Skills/Qualifications Legal training ...

tool utilisation metrics, identifying specific opportunities to improve the Digital Employee Experience and streamline workflows. Act as the local liaison with the Group Service Delivery and product teams regarding the onboarding, alignment, and evaluation of new productivity or collaboration tools Lead Change Management processes relating to workspace software … proven experience in software asset lifecycle management, digital workplace engineering, or a similar enterprise-level role(s). Awareness and certification of ITIL Service Management principles Demonstrable experience navigating and administering the admin consoles of major productivity suites (Google Workspace and/or Microsoft 365) What's next? Apply ...

North Thames Rare Disease Genomics Laboratory at Great Ormond Street Hospital. We are seeking enthusiastic, self-motivated Scientists with experience of clinical genomics service delivery and a sound understanding of genomic techniques including variant assessment. Accomplished communication and organisational skills are required. An interest in Quality Management, Training … staff. Along with two Clinical Genetics Teams we form a strategic Genetics Unit within the hospital and provide North London with a Regional Genetics Service serving a population of approximately 10 million. The laboratory provides an in-house diagnostic service for paediatric and inherited cancer, molecular and cytogenetic ...

they meet evolving business needs. Working across platforms including Oracle E‐Business Suite, FIS Quantum, and Bottomline, the role supports the accurate and timely delivery of financial information, improves operational efficiency, and contributes to projects that enhance finance systems and processes, aligned with the organisation's technology strategy … payable, accounts receivable, general ledger, cash management, reporting, and management information. Manage relationships with internal IT teams and third‐party suppliers to ensure effective service delivery and support. Maintain a robust control environment across Finance systems, including user access, data management, compliance, and risk controls. Monitor, assess ...

lead technology operations across a complex, multi-site environment. This is a key leadership appointment, providing strategic oversight of business systems, infrastructure, service delivery and operational technology across a highly service-focused organisation. Working alongside senior stakeholders, the successful candidate will drive technology performance, strengthen governance, develop … business-critical systems. Ensure the reliability, resilience and performance of technology services within a fast-paced 24/7 operating environment. Drive improvements across service management, governance, change control and incident management processes. Develop strong relationships with operational, commercial and executive stakeholders across the business. Lead the ongoing enhancement ...