151 to 175 of 311 Remote Service Delivery Jobs

automation, AI adoption and systems integration. The role will focus on building secure, scalable solutions that improve productivity, reduce manual effort and support better service delivery across the business. A core part of the role will be owning and improving integrations between key platforms, including Dayforce, Freshservice … governance controls and best practice for solution development. Work with technical and non-technical stakeholders to shape requirements, explain solution options and agree practical delivery plans. Stay up to date with emerging AI, Microsoft Copilot, automation, API and integration technologies. What you’ll bring You don’t need experience ...

Role On behalf of our client, we are seeking an Operations Service Manager . This is the operational heart of the Operate service and reports to the Managing Director. You will own day-to-day service delivery across multiple customer accounts, ensure engineering output quality … avoid over-stretch. Own the daily operational rhythm, including ticket management, SLA adherence and quality-checking of engineer outputs. Run weekly Customer and Delivery Reviews with the Technical Account Manager and Solution Architect to assess account health and align priorities. Identify and act on patterns across customer accounts, turning ...

Responsibilities Lead end-to-end operations and support for Azure-based data platforms. Manage and mentor an offshore Data Engineering team. Own operational stability, service delivery and incident management. Design, maintain and optimise data pipelines and data workflows. Support Azure Databricks environments, notebooks and data processing frameworks. Drive … data platforms and operational services. Data modelling and data architecture knowledge. Incident management, root cause analysis and troubleshooting skills. Experience leading and managing offshore delivery teams. Strong stakeholder management and business-facing communication skills. Ability to drive end-to-end ownership of data engineering services. Desirable skills/knowledge ...

seeking an Administrator to provide essential administrative support to our client's team. This role is crucial in delivering a customer-focused service that emphasizes excellent delivery, service improvement, and maximising efficiency. Day-to-Day of the Role: Handle a broad range of enquiries from customers … ensuring accurate and appropriate handling. Operate necessary equipment and computer systems, following correct procedures and instructions. Deliver services in line with key performance indicators, service standards, and quality systems. Maintain high-quality data in proprietary IT systems through regular checks and updates. Required Skills & Qualifications: Proficient in using computerised ...

security, compliance and business improvement. Identify opportunities to enhance clients' technology environments. Support new business opportunities and client growth. Work closely with technical and service delivery teams to develop effective solutions. Assist with client onboarding and ensure a positive customer experience. Represent the business at networking and industry … Experience working within accountancy, financial services or another regulated professional services environment. A strong understanding of how technology supports business operations, compliance and client service delivery. Previous experience in a technical, consultancy or client-facing technology role. Strong communication and stakeholder management skills. Commercial awareness and the ability ...

recruiting an experienced Director of Information Technology to lead the technology strategy and IT service delivery for a growing Multi Academy Trust comprising ten primary and secondary schools across North Bristol and South Gloucestershire. This senior leadership opportunity offers a salary of £66k, two days working from home … leaders, Trustees and key stakeholders Manage IT budgets, suppliers, contracts and external technology partners Lead major technology projects and digital transformation programmes Establish clear service standards, performance measures and risk controls Ensure technology supports high quality teaching, learning, safeguarding and inclusion Promote continuous improvement and a strong customer service ...

worldwide. Cognizant Consulting Cognizant Consulting helps clients to reimagine, redefine, and transform their businesses through technology. We bring unparalleled levels of insight, innovation and delivery velocity to help our clients become digital leaders and enable them to create disruption within their industry. We do this by employing the best … ensure project success through timely and accurate production of agreed deliverables: Shaping, leading and delivering value through technology advisory consultancy and through guiding transformational delivery engagements Strong stakeholder management and relationship building skills at senior levels that will enable consensus building and shaping technology direction Leading in the development ...

global leader in data and AI software and services. We seek a Manager for Managed Cloud Services Delivery with a hybrid UK footprint across Glasgow, Marlow, and London to lead a delivery team and ensure high-quality managed cloud services. You will oversee delivery, operations, and customer … success, drive continuous improvement, manage budgets, and collaborate with sales, marketing, and customers to align service delivery with growth objectives. #J-18808-Ljbffr ...

shaping an organisation's IT landscape We're looking for an Infrastructure Analyst to join a high performing IT Operations team, supporting both project delivery and the ongoing development of a complex enterprise infrastructure environment. This is an excellent opportunity for someone who enjoys a varied role spanning infrastructure … locations Providing technical expertise throughout the project lifecycle, from design and implementation through to operational support Working closely with project teams to ensure successful delivery of infrastructure and application projects Maintaining infrastructure documentation, recovery procedures and system designs Supporting business continuity, disaster recovery and high-availability initiatives Monitoring, troubleshooting ...

system improvements Ensure systems are secure, backed up, and operating efficiently Liaise with third parties such as suppliers and clients in regard to service delivery Help with some basic office facilities tasks to ensure smooth day-to-day business operations. Required Skills & Experience 23 years of experience ...

delivers technology-driven equipment, systems, services, and software solutions supporting energy production and industrial operations worldwide. Through a global network of engineering, manufacturing, and service facilities, NOV helps customers improve safety, efficiency, reliability, and operational performance. XL Systems, part of NOV's Energy Products & Services segment, is a leading … lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers ...

number of bespoke/legacy applications Packaging of applications Excellent communications skills, organisational skills and independent and autonomous working Experience in ITIL ICT service delivery on critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Experiencing in patch management including analysis and deployment ...

deliver measurable business value. The Opportunity You’ll play a key role in defining and winning strategic ServiceNow engagements, working alongside sales, consulting and delivery teams to create compelling solutions for enterprise clients. From early discovery and client workshops through to executive presentations, proposals and solution design … services environment. Strong pre-sales, solution design and solutioning experience, with a track record of shaping and winning complex enterprise engagements. Deep ServiceNow HR Service Delivery (HRSD) experience, with the ability to design employee experience solutions, optimise HR service processes and advise clients on maximising the value ...

services. You will use systems and tools including Halo, Power BI, Excel, Donorfy and Microsoft Forms to build dashboards, generate reports and support service improvement. This is a varied and rewarding role for someone with strong analytical, written communication and organisational skills, and a genuine interest in how information … drive positive change. DUTIES Your duties as the Data Analyst include: Performance Reporting: Produce reports on service delivery, outcomes and performance against targets for a range of audiences Data Analysis: Collect, organise, interpret and present data clearly for funders, commissioners, managers, trustees and stakeholders Dashboard Development: Build ...

deliver measurable business value. The Opportunity You'll play a key role in defining and winning strategic ServiceNow engagements, working alongside sales, consulting and delivery teams to create compelling solutions for enterprise clients. From early discovery and client workshops through to executive presentations, proposals and solution design … Strong pre-sales, solution design and solutioning experience , with a track record of shaping and winning complex enterprise engagements. * Key Requirement: Deep ServiceNow HR Service Delivery (HRSD) experience , with the ability to design employee experience solutions, optimise HR service processes and advise clients on maximising platform value. ...

defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of service delivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight … cloud environment and understanding the impacts of implementing and operating on the cloud versus on pre mise.• Understanding of an Workday Finance delivery lifecycle using Workday’s methodology or equivalent delivery me thod.• Experience in planning and estimating Workday Finance progra mmes.• An appreciation of the influence ...

play a key role in strengthening how we identify, assess and manage risk across the business. Working closely with senior leaders, operational teams and delivery partners, you'll help embed best practice risk management and support confident, informed decision making that protects essential services for millions of customers. What … doing as a Asset Risk Business Partner Partnering with teams across Operations, Asset Planning, Engineering and Capital Delivery to identify and assess risks to service delivery, ensuring effective mitigation plans are in place. Supporting and contributing to monthly risk reviews, providing technical challenge and insight to senior ...

working with an organisation that's investing heavily in its digital transformation and is looking for an experienced Digital Manager to lead the delivery of IT, Cloud, and Cyber services across multiple Defence-focused businesses. This isn't a traditional IT management role. You'll be the trusted advisor … shaping digital strategy while ensuring technology is secure, compliant, and fit for the future. You'll oversee Azure, infrastructure, networking, cyber security, and outsourced service providers, while leading a small internal team and driving continuous improvement across the organisation. What you'll be doing: Leading digital, cloud, and cyber ...

model with a minimum of two office days per week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave … residents, communities, and frontline operations. Your insights and expertise will shape decision making, improve control maturity, and contribute to a safer, more resilient public service environment. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Strong ...

activities across multiple client environments. You will ensure that engineers, equipment, suppliers, and client requirements are aligned to deliver services within agreed timescales and service levels. You will act as a central point of coordination, proactively managing schedules, identifying potential delays, and ensuring work progresses smoothly from request … Excellent written and verbal communication skills. Strong Microsoft Office skills, particularly Outlook, Excel, and Word. Previous experience in scheduling, resource planning, coordination, logistics, or service delivery environments. The ability to work effectively within a fast-moving operational team. Experience using service management, scheduling, or workforce planning systems ...

beyond traditional approaches and identify practical improvements. AI Opportunity Identification: Work with client teams to identify opportunities where AI can improve outcomes, efficiency and service delivery, helping assess feasibility, risks and potential value. Demo-Led Engagement: Use hands‐on demonstrations, workshops and practical examples to help stakeholders understand … developments across GenAI tools, AI-enabled services and public sector adoption trends, translating emerging capabilities into practical insights for clients and engagement teams. Client Delivery: Take ownership of high‐quality deliverables including assessments, adoption roadmaps, operating model recommendations, governance frameworks, workshop outputs and transformation plans. Stakeholder Engagement: Build trusted ...

beyond traditional approaches and identify practical improvements. AI Opportunity Identification: Work with client teams to identify opportunities where AI can improve outcomes, efficiency and service delivery, helping assess feasibility, risks and potential value. Demo-Led Engagement: Use hands-on demonstrations, workshops and practical examples to help stakeholders understand … developments across GenAI tools, AI-enabled services and public sector adoption trends, translating emerging capabilities into practical insights for clients and engagement teams. Client Delivery: Take ownership of high-quality deliverables including assessments, adoption roadmaps, operating model recommendations, governance frameworks, workshop outputs and transformation plans. Stakeholder Engagement: Build trusted ...

Senior Manager, GxP GDBT(IT) Service and Business Systems - Permanent Position The Company Eisai is a leading research based pharmaceutical organisation with an extensive portfolio across the Oncology, Neurology and Pain therapy areas. Eisai Manufacturing is the hub of Eisai’s production and supply chain. We make tablets, package … business systems, acting as the bridge between GDBT (aka IT) and the manufacturing site. The role defines and drives the site’s digital and service strategy, ensuring systems and data‐driven capabilities enable business performance, continuity, and long‐term growth. It safeguards system integrity and availability, proactively manages risk ...

major incidents and ensuring robust root cause analysis and permanent resolution. Developing operational standards, policies and best practices. Managing third-party suppliers, contracts and service delivery. Working closely with Infrastructure, Cyber Security, Architecture and Business stakeholders. Technical Experience: Microsoft 365, Microsoft Intune/Endpoint Management Azure Cloud Services Enterprise … Infrastructure Manager, IT Manager, Head of Infrastructure, Technical Services Manager, Technology Services Manager, Multi-Site Technology, Microsoft 365, Azure, Intune, Networking, Infrastructure, Cloud, ITIL, Service Delivery, Vendor Management, Cyber Security, Operational Excellence, Technology Strategy. ...

road safety, reduces insurance costs and enables advanced fleet intelligence. We're looking for a Project Manager to lead the end-to-end operational delivery of new and existing products and services, ensuring they are successfully introduced, embedded and scaled across the business. This is a highly cross-functional … complex projects, working with multiple teams, solving problems and making sure products land successfully in the real world. Key responsibilities Lead the operational delivery of products and services from planning through to rollout and optimisation. Coordinate cross-functional activity across Product, Engineering, Sales, Marketing, Customer Success, Support, Operations ...