1 to 25 of 63 Remote Service Design Jobs

Business Consulting - Customer Transformation, Service Designer - IXD, Senior Manager Location: Dublin 2 Other locations: Anywhere in Region Date: Jan 21, 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams … your career wherever you want it to go. Join EY and help to build a better working world. Job Requisition: Business Consulting - Customer Transformation - Service Design Lead, Senior Manager Location: Dublin 2 Available for Work Visa Sponsorship: Yes Business Area: Business Consulting - Customer Transformation, Studio+ Contract Type: Full ...

Service Design Manager/Service Architect - S/4HANA, RISE Location: Hybrid with 2 days per week onsite in Sheffield Contract Length: 6+ months (will be extended) Rate: £600-£650 a day (Inside IR35) - potential for flexibility Start Date: ASAP Are you an experienced Service Design Manager/Service Architect with proven experience working on large scale SAP migrations from On-Prem to Cloud using SAP S/4HANA and RISE with SAP/SAP Cloud ERP? If so, apply now for this new contract. You'll be required to work on-site ...

Service Design Manager/Service Architect - S/4HANA, RISE Location: Hybrid with 2 days per week onsite in London Contract Length: 6+ months (will be extended) Rate: £600-£650 a day (Inside IR35) - potential for flexibility Start Date: ASAP Are you an experienced Service Design Manager/Service Architect with proven experience working on large scale SAP migrations from On-Prem to Cloud using SAP S/4HANA and RISE with SAP/SAP Cloud ERP? If so, apply now for this new contract. You'll be required to work on-site ...

Service Architect (Bid and Programme) Location : Farnborough, with opportunity for working at home and the need for occasional travel to customer. Security Clearance Level required to obtain: DV We are seeking an experienced and proactive Service Architect to lead and own the service management input … activity, and to implement service transition within an agile delivery programme environment. This pivotal role ensures that all aspects of service are considered throughout the delivery lifecycle, enabling successful and seamless transition into live operations. Working as part of the Solution Architects team you will ...

Initial 3-Month Contract - Hybrid Working Location: Birmingham Hays is proud to be partnering with a local council to recruit a Senior Service Designer to support a major transformation programme focused on enhancing customer experience. This is an exciting opportunity to influence high-impact services and shape … residents interact with the council. About the Role As a Senior Service Designer, you will be responsible for designing end-to-end services within complex, multi-layered environments. You will work closely within multidisciplinary teams to deliver new and improved services based on user needs, organisational goals, and evidence ...

Service Designer 6 months Location: Mostly remote - potential need for travel for research £(Apply online only) per day - Umbrella only Candidates must hold Active SC clearance Service Designer with extensive experience in the Public Sector, and with Government Digital Services. Lead the service design of end-to-end services that meet user needs and deliver policy intent Lead the service design of user-centred services, ensuring accessibility and usability across digital touchpoints and service journeys Map and analyse complex service ecosystems, identifying pain points, opportunities, and dependencies Collaborate with ...

Cleared Service Designer (Mid-Senior) - Central Government (Contract) Duration: ASAP start for an initial 6 months Rate: Up To £600 per day (Inside IR35) Location: Remote working with occasional onsite attendance Clearance: UKSV SC (active) We are seeking a M id-Senior Level SC Cleared Service Designer … Government department on a complex, user-centred digital transformation programme. This Inside IR35 engagement requires a practitioner who can operate with minimal supervision, lead service design activity, and influence stakeholders across delivery teams. The Role You will take ownership of service design activity across ...

Service Designer - MUST HAVE SC CLEARANCE - Remote - 7 months+/RATE: £568 per day inside IR35 One of our Blue Chip Clients is urgently looking for a Service Designer. For this role you can work remotely. Please find some details below: Job Description: Active SC required. Service Designer with extensive experience in the Public Sector, and with Government Digital Services. lead the service design of end-to-end services that meet user needs and deliver policy intent lead the service design of user-centred services, ensuring accessibility and usability across digital touchpoints ...

About The Role As a Service designer at TPXimpact , you will work on projects to map and communicate services clearly and creatively, generating and exploring solutions using a range of visual methods, and using service prototyping to test assumptions and hypotheses. You will be able to think about … technologies, data, and organisational infrastructure that are needed as part of delivering successful service outcomes. As part of multidisciplinary teams, you will be able to work independently, and with other specialists to produce high-quality work that meets the needs of users. Alongside this, you will play an active ...

Service Design - Government/Public Sector - 6 month contract (inside IR35) - Remote First - SC Clearance Are you an experienced Service Design Consultant with background working for the public sector and looking for new projects? I have a number of opportunities with a well-known consultantcy … User Research activities. Due to urgency and nature of the role, candidates who hold active SC clearance would be preferred. You will lead the design of end-to-end, user-centred services, shaping how digital and non-digital journeys work together to meet user needs and policy intent. ...

Details Role/Job Title: Service Transition Lead Work Location: Wokingham, UK Mode of Working: Hybrid (might move to 100% office) Hybrid Requirement: 3 days The Role Service Transition ensures smooth movement of services into the live business environment, bridging the gap between Design and Operations. This … maintaining policies, processes, and procedures that protect the operational environment. The candidate will work with versatile stakeholders and have hands-on experience in Service Transition. Your Responsibilities Support development, introduction, transition, and day-to-day operation of ITIL SIAM processes, engaging with business colleagues, suppliers, and stakeholders Assist ...

About The Role Were looking for a Senior Service Designer, you will be reporting to a Lead Service Designer and support the Head of Practice to lead a stable and knowledgeable practice. On client projects, your expertise means youll manage or maintain the quality of the design work delivered. Youll work as part of multidisciplinary teams, including others in DT Design and across TPXimpact as well as associates and client teams. Youll support running the practice effectively as a line manager and mentor. Responsibilities Support the Lead, Project Director, partner or sponsor to deliver successfully ...

Cleared Service Designer - Central Government (Contract) Duration: ASAP start for an initial 6 months Rate: £380 per day (Inside IR35) Location: Remote working with occasional onsite attendance Clearance: UKSV SC (active) Nationality: UK Nationals only We are seeking an experienced SC Cleared Service Designer to support … Central Government department on a user-centred digital delivery programme. This is an Inside IR35 engagement, focused on collaborative service design within multidisciplinary agile teams. The Role You will play a key role in shaping end-to-end services that meet user needs while aligning with government standards ...

with clear plans, RAID, sprint cadence, and measurable reductions in failure demand Website redesign progressed through agreed gates with embedded content, accessibility (WCAG), and design governance AI pilots delivered from discovery to alpha/beta, with transparency statements, human-in-the-loop controls, and clear benefit/risk summaries … Strong stakeholder confidence across Services, suppliers, and partners Lightweight, reusable playbooks for service design, governance, and benefits tracking Key Responsibilities Orchestrate delivery across customer journeys, website, and AI pilots Manage scope, dependencies, risks, sprints, and quality gates Champion inclusive service design, assisted digital, accessibility, and user ...

vision and delivery for our B2B Connect productShape API-driven journeys used across the UKTurn strategy into sprint-ready deliveryWork with UX, UI, service design and engineering to ship great things What you’ll bring: Product Owner experience (pensions/wealth/FS ideal)Success launching digital productsStrong … pensions, wealth management or related financial services. Strong track record of successful product launches and working with complex stakeholders. Experience working with product, design and delivery teams (Agile desirable but not essential). Managing Offshore/3rd Party delivery partner. Ability to turn product strategy into clear, actionable plans ...

Role OverviewWe’re hiring a Product Design Lead to champion visual and interface design across Nest’s products and services. In this role, you’ll own the quality and consistency of our UX and UI, collaborating with brand, service design and product teams to turn ideas … into elegant, intuitive interfaces that put accessibility and usability first. You’ll translate insights into high-fidelity designs, streamline user journeys, enhance our design system, and work closely with developers to bring exceptional experiences to life, helping shape the future of pensions for our members, employers and partners. ...

Rate: £540£600 (Inside IR35) Clearance: Active SC required Location: Remote Contract: Immediate start Public Sector Programme Overview We are looking for an experienced Service Designer to join a major public-sector transformation programme. Youll work closely with multidisciplinary teams to design and improve end-to-end services … that meet user needs, align with government standards, and deliver measurable outcomes. Key Responsibilities Lead end-to-end service design across complex digital and non-digital journeys. Work closely with Product, UCD, Policy, BA, and Technical teams to map current and future state services. Create service blueprints ...

Title: Lead Service Designer Location: Remote Duration: Initial contract until the end of March (Likelihood for extension) Day Rate: £525 per day (Outside IR35) Role Overview: We are looking for a Service Designer to join our team. You will work closely with the Practise Manager and Practise Owner … implement strategies that enhance our service delivery and drive significant improvements across the organisation. Your responsibilities will include: - Cross-Cutting Collaboration: Foster collaboration among teams within the CDIO to enhance ways of working, ensuring a focus on delivering maximum value to our stakeholders. - Efficiency Optimisation: Strive for optimum efficiency ...

across Motor, Home, Travel, and Pet insurance Partner closely with the Enterprise Architect to ensure change aligns to the target architecture and cross-product design principles Analyse and map current- and future-state processes, identifying dependencies and opportunities for simplification or standardisation Engage, influence, and manage senior stakeholders , resolving … high-quality BA outputs including BRDs, user stories, process maps, acceptance criteria, epics, and impact assessments Support solution shaping, option evaluation, and future-state design discussions Work effectively across both Agile and Waterfall frameworks Assist with testing, operational readiness, and the embedding of change into BAU Provide guidance ...

Senior Service Designer with a proven track record of delivering complex end to end digital design projects for public sector clients (that align with GDS standards) is sought by a market leading digital innovation company. This Senior Service Designer will be joining a team of multi disciplinary … digital professionals who are entering an exciting phase of growth affording this Service Designer great day to day variety in an autonomous forward-thinking environment. On a day to day this Senior Service Designer will use their background in UX design and user research ...

helping services translate organisational goals into practical, outcomesfocused delivery. You will support the council in embedding a digitalfirst mindset, championing agile approaches, quality service design, accessibility, inclusion and a testlearniterate culture. This newly created role provides significant scope to shape ways of working, influence major programmes and contribute … expected to be in our Colindale offices an average of once a week. We also come into the office as required to meet service stakeholders, work together on collaboration, discovery and user testing sessions and department days. Please click here to download the Job description for this role. About ...

develop evidence-based, user-centred designs across NHS services. This fully remote , 6-month contract role focuses on creating inclusive, accessible, and strategically aligned design solutions that meet both user needs and organisational objectives. The Role As a confident and competent designer, you will make design decisions based … evidence, contribute to design concepts, and work collaboratively with teams to improve services. You will interpret research, iterate designs, and help embed user-centred practices across your team. Key Responsibilities Develop user-centred designs informed by research, analytics, and organisational outcomes. Apply iterative design principles and agile methodologies ...

Responsibilities Lead user research activities across Discovery and Alpha. Work collaboratively with Triad consultants, client teams, and partner suppliers. Deliver research that informs service design and technology decisions. Engage with a broad range of users and stakeholders to understand needs and pain points. Translate findings into clear, impactful … Discovery and Alpha experience is essential. Comfortable working in agile, fast-paced environments. Confident presenting research findings to varied audiences. Familiarity with GDS service design standards and accessibility best practices. About Triad Triad is a UK-based consultancy delivering user-centred digital services. We work with public ...

Services (GDS). You will play a key role in designing user-centred services, collaborating with multidisciplinary teams, and shaping the strategy for digital service transformation. Key Responsibilities * Coach and mentor other interaction designers, nurturing skill development and providing constructive feedback on their work * Champion user-centred design principles and communicate their value to a range of audiences and stakeholders * Understand and work within technical constraints that impact design decisions * Use extensive visual and interaction design knowledge to create usable, accessible and responsive user interfaces * Lead workshops, facilitate discussions, and support collaborative service design ...

researchers , supporting progression, performance, and wellbeing Setting standards, ways of working, and best practice across research teams Partnering with senior client stakeholders to influence service and policy decisions Translating complex research into clear, actionable insights that drive delivery Working closely with service designers, product managers, delivery leads … ability to balance quality, pace, and outcomes A genuine passion for inclusive, accessible, and evidence-led services Desirable: Experience working to the UK Government Service Standard and GDS practices Experience leading large-scale discovery and service transformation programmes Background in service design, experience design ...