Customer Transformation Programme - PM
- Hiring Organisation
- BIE Executive
- Location
- England, United Kingdom
growing telecommunications business is mobilising a customer experience programme and looking for an experienced Project Manager to lead a key workstream, initially focused on design of the customer journey and working closely with technical and IT teams to ensure it can be delivered. As the successful applicant … demonstrate: Strong experience delivering project/programmes in the telecommunication sector. Proven track record leading CX/service design workstreams. Experience producing and overseeing journey blueprints that are specific enough for operations and technology teams to act on Strong facilitation and stakeholder management skills Credible, hands ...