Period
to 18 January 2019

The median annual salary for a Support Engineer was £32,500 in advertised job vacancies in Berkshire during the 6 months to 18 January 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
South East > Berkshire
6 months to
18 Jan 2019
Same period 2018 Same period 2017
Rank 91 69 39
Rank change year-on-year -22 -30 +8
Permanent jobs requiring a Support Engineer 176 262 458
As % of all permanent IT jobs advertised in Berkshire 3.09% 4.00% 5.80%
As % of the Job Titles category 3.26% 4.20% 6.07%
Number of salaries quoted 155 256 426
Berkshire median annual salary £32,500 £37,500 £40,000
Median salary % change year-on-year -13.33% -6.25% +6.67%
10th Percentile £22,200 £23,750 £23,500
90th Percentile £55,000 £61,875 £65,000
South East median annual salary £30,000 £30,500 £32,000
% change year-on-year -1.64% -4.69% -1.54%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Berkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Berkshire
Permanent vacancies in Berkshire with a recognized job title 5,401 6,244 7,548
% of permanent IT jobs with a recognized job title 94.84% 95.43% 95.62%
Number of salaries quoted 4,335 5,076 5,879
Berkshire median annual salary £52,500 £47,500 £50,000
Median salary % change year-on-year +10.53% -5.00% -
10th Percentile £28,750 £26,750 £27,500
90th Percentile £77,500 £73,750 £75,000
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

Support Engineer
Job Vacancy Trend in Berkshire

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for Support Engineer in Berkshire

Support Engineer
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Berkshire.

Salary trend for Support Engineer in Berkshire

Support Engineer
Salary Histogram in Berkshire

The salary distribution of IT jobs citing Support Engineer in Berkshire over the 6 months to 18 January 2019.

Salary histogram for Support Engineer in Berkshire

Support Engineer
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Berkshire region over the 6 months to 18 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -22 67 £31,465 -7.46% 11
Bracknell -31 23 £33,750 -10.00% 1
Slough -11 20 £35,000 +1.45% 2
Newbury +7 17 £42,500 +21.43% 2
Maidenhead -26 17 £38,000 -13.14% 1
Crowthorne - 10 £22,000 -
Wokingham +8 9 £35,000 -17.65% 1
Windsor +2 6 £33,000 +43.48%
Thatcham +4 1 £41,000 -3.53%
Ascot - 1 £34,500 -
Support Engineer
South East

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Berkshire

For the 6 months to 18 January 2019, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Berkshire region featuring Support Engineer in the job title.

1 108 (61.36%) Windows
2 73 (41.48%) Active Directory
3 66 (37.50%) Microsoft
4 55 (31.25%) Linux
5 48 (27.27%) VMware
6 47 (26.70%) Windows Server
7 37 (21.02%) SQL Server
7 37 (21.02%) Office 365
8 36 (20.45%) SQL
9 34 (19.32%) VMware Infrastructure
10 30 (17.05%) Service Delivery
11 29 (16.48%) Windows 10
11 29 (16.48%) Problem-Solving
12 28 (15.91%) Windows 7
12 28 (15.91%) SLA
13 27 (15.34%) DNS
13 27 (15.34%) Microsoft Office
13 27 (15.34%) Firewall
14 26 (14.77%) MS Exchange
15 25 (14.20%) ITIL
16 24 (13.64%) Cisco
16 24 (13.64%) Hyper-V
17 23 (13.07%) Microsoft Azure
18 21 (11.93%) DHCP
18 21 (11.93%) Degree
19 20 (11.36%) Java
20 19 (10.80%) LAN
20 19 (10.80%) Data Centre
21 16 (9.09%) TCP/IP
21 16 (9.09%) Windows 8

Support Engineer Skill Set
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (14.77%) MS Exchange
2 10 (5.68%) Elasticsearch
3 8 (4.55%) Apache
3 8 (4.55%) IIS
4 7 (3.98%) Exchange Server 2010
5 6 (3.41%) Tomcat
6 4 (2.27%) OpenStack
7 3 (1.70%) SharePoint
7 3 (1.70%) Skype for Business
8 2 (1.14%) Exchange Server 2007
8 2 (1.14%) Exchange Server 2013
9 1 (0.57%) Confluence
9 1 (0.57%) Exchange Server 2003
9 1 (0.57%) iPlanet
9 1 (0.57%) JBoss
Applications
1 27 (15.34%) Microsoft Office
2 6 (3.41%) Microsoft Excel
3 5 (2.84%) Spreadsheet
4 2 (1.14%) Microsoft PowerPoint
Business Applications
1 1 (0.57%) TrackWise
Cloud Services
1 37 (21.02%) Office 365
2 23 (13.07%) Microsoft Azure
3 12 (6.82%) Amazon AWS
4 8 (4.55%) Azure Active Directory
5 5 (2.84%) SaaS
6 3 (1.70%) IaaS
7 2 (1.14%) PaaS
8 1 (0.57%) Akamai
8 1 (0.57%) Amazon EC2
8 1 (0.57%) Cloud Computing
8 1 (0.57%) G Suite
8 1 (0.57%) Mimecast
Communications & Networking
1 27 (15.34%) DNS
1 27 (15.34%) Firewall
2 21 (11.93%) DHCP
3 19 (10.80%) LAN
4 16 (9.09%) TCP/IP
5 15 (8.52%) Wireless
6 14 (7.95%) WAN
7 13 (7.39%) VoIP
8 12 (6.82%) VPN
9 9 (5.11%) SAN
10 7 (3.98%) HTTP
10 7 (3.98%) Network Security
10 7 (3.98%) SNMP
11 6 (3.41%) Internet
12 4 (2.27%) 3G
12 4 (2.27%) BGP
12 4 (2.27%) GSM
12 4 (2.27%) MPLS
12 4 (2.27%) OSPF
12 4 (2.27%) UMTS
Database & Business Intelligence
1 37 (21.02%) SQL Server
2 12 (6.82%) PostgreSQL
3 10 (5.68%) Big Data
3 10 (5.68%) Hadoop
4 7 (3.98%) SQL Server 2008
5 6 (3.41%) MongoDB
5 6 (3.41%) MySQL
6 5 (2.84%) Data Lake
7 2 (1.14%) Relational Database
8 1 (0.57%) Apache Cassandra
8 1 (0.57%) DB2
8 1 (0.57%) Oracle Database
8 1 (0.57%) Pentaho
8 1 (0.57%) RDBMS
8 1 (0.57%) SQL Server 2005
Development Applications
1 2 (1.14%) Subversion
2 1 (0.57%) Git (software)
2 1 (0.57%) Jenkins
2 1 (0.57%) JIRA
2 1 (0.57%) Maven
2 1 (0.57%) Visual Studio
General
1 15 (8.52%) Telecoms
2 9 (5.11%) Finance
3 7 (3.98%) Electronics
4 5 (2.84%) Automotive
4 5 (2.84%) Manufacturing
4 5 (2.84%) Marketing
5 4 (2.27%) Aerospace
5 4 (2.27%) Back Office
5 4 (2.27%) German Language
6 3 (1.70%) Billing
7 1 (0.57%) Advertising
7 1 (0.57%) Pharmaceutical
7 1 (0.57%) Portuguese Language
7 1 (0.57%) Retail
7 1 (0.57%) Spanish Language
Libraries, Frameworks & Software Standards
1 8 (4.55%) RabbitMQ
2 7 (3.98%) Middleware
3 6 (3.41%) REST
3 6 (3.41%) XML
4 5 (2.84%) Web Services
5 3 (1.70%) .NET
5 3 (1.70%) COM
5 3 (1.70%) CSS
5 3 (1.70%) HTML
5 3 (1.70%) LDAP
6 2 (1.14%) JSON
7 1 (0.57%) .NET Framework
7 1 (0.57%) CSS3
7 1 (0.57%) HTML5
Miscellaneous
1 19 (10.80%) Data Centre
2 12 (6.82%) Management Information System
3 10 (5.68%) Analytical Skills
4 8 (4.55%) Public Cloud
5 7 (3.98%) Driving Licence
6 5 (2.84%) Cyberthreat
6 5 (2.84%) Life Science
6 5 (2.84%) Security Operations Centre
7 4 (2.27%) Private Cloud
7 4 (2.27%) Self-Motivation
8 3 (1.70%) Enterprise Software
8 3 (1.70%) EPoS
8 3 (1.70%) PKI
9 2 (1.14%) Linux Command Line
10 1 (0.57%) Distributed Denial-of-Service
10 1 (0.57%) Hybrid Cloud
10 1 (0.57%) Infotainment
10 1 (0.57%) Mobile App
10 1 (0.57%) NHS
10 1 (0.57%) Smartphone
Operating Systems
1 108 (61.36%) Windows
2 55 (31.25%) Linux
3 47 (26.70%) Windows Server
4 29 (16.48%) Windows 10
5 28 (15.91%) Windows 7
6 16 (9.09%) Windows 8
7 15 (8.52%) CentOS
8 14 (7.95%) Windows Server 2008
9 13 (7.39%) Unix
9 13 (7.39%) Windows Server 2012
10 11 (6.25%) Windows XP
11 9 (5.11%) Red Hat Enterprise Linux
12 7 (3.98%) Mac OS X
13 4 (2.27%) Solaris
14 3 (1.70%) AIX
14 3 (1.70%) HPUX
15 2 (1.14%) Mac OS
15 2 (1.14%) Ubuntu
15 2 (1.14%) Windows NT
15 2 (1.14%) Windows Server 2003
Processes & Methodologies
1 30 (17.05%) Service Delivery
2 29 (16.48%) Problem-Solving
3 25 (14.20%) ITIL
4 16 (9.09%) DevOps
5 11 (6.25%) Analytics
6 10 (5.68%) B2B
6 10 (5.68%) Migration
6 10 (5.68%) Service Management
6 10 (5.68%) Time Management
7 9 (5.11%) Data Protection
8 8 (4.55%) Asset Management
8 8 (4.55%) Business Intelligence
8 8 (4.55%) Collaborative Working
8 8 (4.55%) Computer Science
9 7 (3.98%) Coaching
9 7 (3.98%) CRM
9 7 (3.98%) Infrastructure Engineering
9 7 (3.98%) Machine Learning
9 7 (3.98%) Mentoring
9 7 (3.98%) Proactive Monitoring
Programming Languages
1 36 (20.45%) SQL
2 20 (11.36%) Java
3 12 (6.82%) PowerShell
4 8 (4.55%) Python
5 6 (3.41%) JavaScript
6 5 (2.84%) Shell Script
7 4 (2.27%) Bash Shell
7 4 (2.27%) C
7 4 (2.27%) T-SQL
8 3 (1.70%) C#
9 2 (1.14%) PHP
10 1 (0.57%) C++
10 1 (0.57%) Perl
10 1 (0.57%) VB.NET
10 1 (0.57%) VBScript
Qualifications
1 21 (11.93%) Degree
2 10 (5.68%) CCNA
2 10 (5.68%) Cisco Certification
2 10 (5.68%) SC Cleared
2 10 (5.68%) Security Cleared
3 5 (2.84%) CCNP
4 4 (2.27%) ITIL Certification
5 3 (1.70%) DV Cleared
6 2 (1.14%) Master's Degree
6 2 (1.14%) Microsoft Certification
6 2 (1.14%) VMware Certified Professional (VCP)
7 1 (0.57%) CNE
7 1 (0.57%) Computer Science Degree
7 1 (0.57%) DBS Check
7 1 (0.57%) JNCIA
7 1 (0.57%) MCP
7 1 (0.57%) MCSA
7 1 (0.57%) MCSE
7 1 (0.57%) Network+ Certification
7 1 (0.57%) Novell Certification
Quality Assurance & Compliance
1 28 (15.91%) SLA
2 2 (1.14%) GDPR
3 1 (0.57%) ISO/IEC 27001
3 1 (0.57%) PCI DSS
3 1 (0.57%) QA
System Software
1 73 (41.48%) Active Directory
2 34 (19.32%) VMware Infrastructure
3 24 (13.64%) Hyper-V
4 5 (2.84%) Firmware
5 4 (2.27%) XenApp
6 3 (1.70%) XenDesktop
7 2 (1.14%) Docker
7 2 (1.14%) Virtual Machines
7 2 (1.14%) VMware ESXi
8 1 (0.57%) KVM
8 1 (0.57%) Microsoft App-V
8 1 (0.57%) NDS
8 1 (0.57%) NetIQ eDirectory
8 1 (0.57%) VirtualBox
8 1 (0.57%) VMware Workstation
8 1 (0.57%) Xen
8 1 (0.57%) XenServer
Systems Management
1 11 (6.25%) SCCM
2 10 (5.68%) Ansible
3 8 (4.55%) Puppet
4 7 (3.98%) Grafana
5 6 (3.41%) Terraform
6 5 (2.84%) WSUS
7 4 (2.27%) Icinga
7 4 (2.27%) Nagios
8 3 (1.70%) Kibana
9 2 (1.14%) Microsoft Intune
10 1 (0.57%) Kubernetes
10 1 (0.57%) NetBackup
10 1 (0.57%) Opscode Chef
Vendors
1 66 (37.50%) Microsoft
2 48 (27.27%) VMware
3 24 (13.64%) Cisco
4 14 (7.95%) Red Hat
5 10 (5.68%) Salesforce.com
6 9 (5.11%) Oracle
7 7 (3.98%) Apple
7 7 (3.98%) Mitel
8 6 (3.41%) Citrix
8 6 (3.41%) F5
9 5 (2.84%) Dell
9 5 (2.84%) LogRhythm
10 4 (2.27%) Ericsson
10 4 (2.27%) HP
10 4 (2.27%) Huawei
10 4 (2.27%) Nokia
10 4 (2.27%) Nortel
10 4 (2.27%) PagerDuty
10 4 (2.27%) SAP
11 3 (1.70%) Splunk