Period
to 12 November 2018

The median annual salary for a Support Engineer was £32,500 in advertised job vacancies in Berkshire during the 6 months to 12 November 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
South East > Berkshire
6 months to
12 Nov 2018
Same period 2017 Same period 2016
Rank 87 60 37
Rank change year-on-year -27 -23 +14
Permanent jobs requiring a Support Engineer 203 283 494
As % of all permanent IT jobs advertised in Berkshire 3.32% 4.54% 5.72%
As % of the Job Titles category 3.49% 4.76% 5.96%
Number of salaries quoted 184 267 462
Berkshire median annual salary £32,500 £35,000 £40,000
Median salary % change year-on-year -7.14% -12.50% +14.29%
10th Percentile £21,250 £21,250 £23,500
90th Percentile £53,750 £70,000 £61,250
South East median annual salary £30,000 £30,000 £32,500
% change year-on-year - -7.69% +8.33%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Berkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Berkshire
Permanent vacancies in Berkshire with a recognized job title 5,823 5,950 8,289
% of permanent IT jobs with a recognized job title 95.37% 95.52% 95.98%
Number of salaries quoted 4,698 4,775 6,502
Berkshire median annual salary £50,750 £47,500 £50,000
Median salary % change year-on-year +6.84% -5.00% +2.04%
10th Percentile £29,000 £26,250 £27,750
90th Percentile £75,000 £74,250 £73,750
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +2.27%

Support Engineer
Job Vacancy Trend in Berkshire

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for Support Engineer in Berkshire

Support Engineer
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Berkshire.

Salary trend for Support Engineer in Berkshire

Support Engineer
Salary Histogram in Berkshire

The salary distribution of IT jobs citing Support Engineer in Berkshire over the 6 months to 12 November 2018.

Salary histogram for Support Engineer in Berkshire

Support Engineer
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Berkshire region over the 6 months to 12 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -27 91 £31,000 -21.52% 7
Slough -3 21 £37,500 +3.45%
Bracknell -40 19 £29,250 -10.00% 1
Newbury +13 16 £38,750 +55.00% 2
Maidenhead -48 15 £40,250 +0.63% 2
Wokingham +11 13 £32,500 +22.64% 2
Windsor -2 8 £33,000 +46.67%
Crowthorne - 8 £22,000 -
Ascot +21 1 £34,500 -8.00%
Thatcham +5 1 £41,000 +13.10%
Support Engineer
South East

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Berkshire

For the 6 months to 12 November 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Berkshire region featuring Support Engineer in the job title.

1 149 (73.40%) Windows
2 92 (45.32%) Active Directory
3 80 (39.41%) Microsoft
4 70 (34.48%) Linux
5 62 (30.54%) Windows Server
6 59 (29.06%) VMware
7 49 (24.14%) Office 365
8 45 (22.17%) VMware Infrastructure
9 43 (21.18%) SQL Server
10 38 (18.72%) SQL
10 38 (18.72%) Microsoft Office
11 36 (17.73%) Windows 10
12 35 (17.24%) Microsoft Azure
13 34 (16.75%) ITIL
14 33 (16.26%) DNS
14 33 (16.26%) Firewall
14 33 (16.26%) Problem-Solving
15 32 (15.76%) Windows 7
15 32 (15.76%) Hyper-V
16 27 (13.30%) VPN
16 27 (13.30%) MS Exchange
17 25 (12.32%) TCP/IP
17 25 (12.32%) DHCP
17 25 (12.32%) SLA
17 25 (12.32%) Cisco
18 24 (11.82%) Java
19 22 (10.84%) Windows 8
19 22 (10.84%) Service Delivery
20 21 (10.34%) DevOps
21 19 (9.36%) Data Centre

Support Engineer Skill Set
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (13.30%) MS Exchange
2 10 (4.93%) Tomcat
3 9 (4.43%) Apache
3 9 (4.43%) IIS
3 9 (4.43%) SharePoint
4 7 (3.45%) Skype for Business
5 6 (2.96%) Elasticsearch
6 5 (2.46%) Exchange Server 2010
7 4 (1.97%) OpenStack
8 3 (1.48%) Confluence
9 1 (0.49%) Exchange Server 2013
9 1 (0.49%) iPlanet
9 1 (0.49%) JBoss
Applications
1 38 (18.72%) Microsoft Office
2 5 (2.46%) Spreadsheet
3 2 (0.99%) Microsoft Excel
4 1 (0.49%) Microsoft PowerPoint
Business Applications
1 4 (1.97%) TRIRIGA
2 1 (0.49%) TrackWise
Cloud Services
1 49 (24.14%) Office 365
2 35 (17.24%) Microsoft Azure
3 18 (8.87%) Amazon AWS
4 11 (5.42%) Azure Active Directory
5 6 (2.96%) SaaS
6 3 (1.48%) Cloud Computing
6 3 (1.48%) IaaS
7 2 (0.99%) Amazon EC2
7 2 (0.99%) PaaS
8 1 (0.49%) G Suite
Communications & Networking
1 33 (16.26%) DNS
1 33 (16.26%) Firewall
2 27 (13.30%) VPN
3 25 (12.32%) DHCP
3 25 (12.32%) TCP/IP
4 17 (8.37%) VoIP
5 16 (7.88%) LAN
6 10 (4.93%) WAN
7 8 (3.94%) Network Security
7 8 (3.94%) SAN
8 7 (3.45%) Skype
9 6 (2.96%) Internet
9 6 (2.96%) Wireless
10 4 (1.97%) HTTP
10 4 (1.97%) Software-Defined Networking
11 3 (1.48%) GoToMeeting
11 3 (1.48%) Remote Desktop
11 3 (1.48%) SNMP
11 3 (1.48%) SSL
11 3 (1.48%) WebEx
Database & Business Intelligence
1 43 (21.18%) SQL Server
2 12 (5.91%) MySQL
3 9 (4.43%) PostgreSQL
4 6 (2.96%) Big Data
5 5 (2.46%) Data Lake
5 5 (2.46%) Hadoop
5 5 (2.46%) Relational Database
6 4 (1.97%) MongoDB
6 4 (1.97%) SQL Server 2008
7 2 (0.99%) Oracle Database
8 1 (0.49%) DB2
8 1 (0.49%) Pentaho
8 1 (0.49%) RDBMS
8 1 (0.49%) SQL Server 2005
Development Applications
1 3 (1.48%) JIRA
1 3 (1.48%) Subversion
2 2 (0.99%) Jenkins
2 2 (0.99%) Visual Studio
3 1 (0.49%) Atlassian Bamboo
3 1 (0.49%) Bitbucket
3 1 (0.49%) Firebug
3 1 (0.49%) Git (software)
3 1 (0.49%) Maven
General
1 12 (5.91%) Telecoms
2 10 (4.93%) Finance
3 7 (3.45%) Retail
4 6 (2.96%) Aerospace
4 6 (2.96%) Electronics
5 5 (2.46%) Automotive
5 5 (2.46%) Manufacturing
6 4 (1.97%) Marketing
7 3 (1.48%) Billing
8 2 (0.99%) Avionics
8 2 (0.99%) German Language
8 2 (0.99%) Military
9 1 (0.49%) Advertising
9 1 (0.49%) Back Office
9 1 (0.49%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 9 (4.43%) XML
2 8 (3.94%) RabbitMQ
3 6 (2.96%) .NET
3 6 (2.96%) HTML
4 4 (1.97%) LDAP
5 3 (1.48%) COM
5 3 (1.48%) CSS
5 3 (1.48%) Middleware
5 3 (1.48%) REST
5 3 (1.48%) Web Services
6 2 (0.99%) .NET Framework
6 2 (0.99%) JSON
6 2 (0.99%) LAMP
7 1 (0.49%) ASP.NET
7 1 (0.49%) CSS3
7 1 (0.49%) HTML5
7 1 (0.49%) Regular Expression
Miscellaneous
1 19 (9.36%) Data Centre
2 12 (5.91%) Analytical Skills
2 12 (5.91%) Management Information System
3 8 (3.94%) Computer Science
3 8 (3.94%) EPoS
3 8 (3.94%) Public Cloud
4 5 (2.46%) Cyberthreat
4 5 (2.46%) Driving Licence
4 5 (2.46%) Life Science
4 5 (2.46%) Security Operations Centre
5 4 (1.97%) Private Cloud
6 3 (1.48%) PKI
7 2 (0.99%) Enterprise Software
7 2 (0.99%) Hybrid Cloud
7 2 (0.99%) Linux Command Line
7 2 (0.99%) Mobile App
8 1 (0.49%) Infotainment
8 1 (0.49%) Self-Motivation
8 1 (0.49%) Smartphone
8 1 (0.49%) User Experience
Operating Systems
1 149 (73.40%) Windows
2 70 (34.48%) Linux
3 62 (30.54%) Windows Server
4 36 (17.73%) Windows 10
5 32 (15.76%) Windows 7
6 22 (10.84%) Windows 8
7 19 (9.36%) Windows Server 2008
8 14 (6.90%) Windows XP
9 13 (6.40%) Windows Server 2012
10 11 (5.42%) CentOS
10 11 (5.42%) Unix
11 10 (4.93%) Red Hat Enterprise Linux
12 7 (3.45%) Mac OS X
12 7 (3.45%) Ubuntu
13 5 (2.46%) Solaris
14 4 (1.97%) AIX
14 4 (1.97%) HPUX
15 2 (0.99%) Mac OS
15 2 (0.99%) Windows NT
15 2 (0.99%) Windows Server 2003
Processes & Methodologies
1 34 (16.75%) ITIL
2 33 (16.26%) Problem-Solving
3 22 (10.84%) Service Delivery
4 21 (10.34%) DevOps
5 14 (6.90%) Infrastructure Engineering
6 11 (5.42%) Analytics
6 11 (5.42%) Migration
7 10 (4.93%) Agile Software Development
7 10 (4.93%) Service Management
8 8 (3.94%) CRM
8 8 (3.94%) Data Protection
9 7 (3.45%) B2B
9 7 (3.45%) Collaborative Working
9 7 (3.45%) Customer Requirements
9 7 (3.45%) Mentoring
9 7 (3.45%) Network Monitoring
9 7 (3.45%) Open Source
9 7 (3.45%) Tech Ops
9 7 (3.45%) Time Management
10 6 (2.96%) Software Deployment
Programming Languages
1 38 (18.72%) SQL
2 24 (11.82%) Java
3 11 (5.42%) Python
4 9 (4.43%) Bash Shell
5 8 (3.94%) PowerShell
6 6 (2.96%) Shell Script
7 5 (2.46%) C#
7 5 (2.46%) JavaScript
8 3 (1.48%) Groovy
8 3 (1.48%) Java 8
8 3 (1.48%) Perl
8 3 (1.48%) PHP
9 2 (0.99%) T-SQL
9 2 (0.99%) VB.NET
10 1 (0.49%) C++
10 1 (0.49%) VBScript
Qualifications
1 17 (8.37%) Degree
2 8 (3.94%) ITIL Certification
2 8 (3.94%) SC Cleared
2 8 (3.94%) Security Cleared
3 7 (3.45%) CCNA
3 7 (3.45%) Cisco Certification
4 6 (2.96%) VMware Certified Professional (VCP)
5 4 (1.97%) MCSE
5 4 (1.97%) Microsoft Certification
6 3 (1.48%) Computer Science Degree
7 2 (0.99%) DV Cleared
7 2 (0.99%) HNC
7 2 (0.99%) HND
7 2 (0.99%) Master's Degree
8 1 (0.49%) A+ Certification
8 1 (0.49%) DBS Check
8 1 (0.49%) MCP
8 1 (0.49%) MCSA
8 1 (0.49%) Microsoft Certified Architect
8 1 (0.49%) Network+ Certification
Quality Assurance & Compliance
1 25 (12.32%) SLA
2 3 (1.48%) GDPR
3 2 (0.99%) QA
4 1 (0.49%) ISO/IEC 27001
4 1 (0.49%) PCI DSS
System Software
1 92 (45.32%) Active Directory
2 45 (22.17%) VMware Infrastructure
3 32 (15.76%) Hyper-V
4 8 (3.94%) XenApp
5 7 (3.45%) XenDesktop
6 5 (2.46%) Firmware
7 3 (1.48%) vSphere
8 2 (0.99%) KVM
8 2 (0.99%) Virtual Machines
8 2 (0.99%) VMware ESXi
8 2 (0.99%) Xen
8 2 (0.99%) XenServer
9 1 (0.49%) Docker
9 1 (0.49%) Microsoft App-V
9 1 (0.49%) NDS
9 1 (0.49%) NetIQ eDirectory
9 1 (0.49%) UAG
9 1 (0.49%) VirtualBox
Systems Management
1 11 (5.42%) Ansible
1 11 (5.42%) SCCM
2 8 (3.94%) Puppet
3 7 (3.45%) Grafana
4 6 (2.96%) Terraform
5 5 (2.46%) Single Sign-On
5 5 (2.46%) WSUS
6 4 (1.97%) Icinga
6 4 (1.97%) Nagios
7 3 (1.48%) Kibana
8 2 (0.99%) Opscode Chef
9 1 (0.49%) Backup Exec
9 1 (0.49%) BMC PATROL
9 1 (0.49%) Microsoft Clustering
9 1 (0.49%) NetBackup
Vendors
1 80 (39.41%) Microsoft
2 59 (29.06%) VMware
3 25 (12.32%) Cisco
4 15 (7.39%) Citrix
4 15 (7.39%) Red Hat
5 12 (5.91%) Oracle
6 10 (4.93%) Salesforce.com
7 8 (3.94%) Apple
7 8 (3.94%) Dell
8 5 (2.46%) CheckPoint
8 5 (2.46%) F5
8 5 (2.46%) LogRhythm
9 4 (1.97%) HP
9 4 (1.97%) Mitel
9 4 (1.97%) PagerDuty
9 4 (1.97%) SAP
9 4 (1.97%) Splunk
10 2 (0.99%) Ericsson
10 2 (0.99%) Juniper
10 2 (0.99%) Sun