Period
to 20 July 2019

The median annual salary for a Support Engineer was £33,500 in advertised job vacancies in Berkshire during the 6 months to 20 July 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
South East > Berkshire
6 months to
20 Jul 2019
Same period 2018 Same period 2017
Rank 83 73 51
Rank change year-on-year -10 -22 -11
Permanent jobs requiring a Support Engineer 202 261 334
As % of all permanent IT jobs advertised in Berkshire 3.42% 3.86% 5.05%
As % of the Job Titles category 3.59% 4.01% 5.27%
Number of salaries quoted 191 236 291
Berkshire median annual salary £33,500 £32,500 £35,000
Median salary % change year-on-year +3.08% -7.14% -6.67%
10th Percentile £21,250 £22,250 £21,250
90th Percentile £56,250 £68,750 £58,750
South East median annual salary £30,500 £30,000 £30,000
% change year-on-year +1.67% - -7.69%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Berkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Berkshire
Permanent vacancies in Berkshire with a recognized job title 5,622 6,511 6,333
% of permanent IT jobs with a recognized job title 95.32% 96.19% 95.77%
Number of salaries quoted 4,633 5,245 5,097
Berkshire median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% -5.00%
10th Percentile £28,400 £28,250 £26,250
90th Percentile £76,250 £72,500 £72,500
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

Support Engineer
Job Vacancy Trend in Berkshire

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for Support Engineer in Berkshire

Support Engineer
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Berkshire.

Salary trend for Support Engineer in Berkshire

Support Engineer
Salary Histogram in Berkshire

The salary distribution of IT jobs citing Support Engineer in Berkshire over the 6 months to 20 July 2019.

Salary histogram for Support Engineer in Berkshire

Support Engineer
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Berkshire region over the 6 months to 20 July 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -23 100 £32,500 +3.17% 23
Newbury +16 21 £27,500 -16.03% 3
Slough -1 18 £27,500 -8.33% 5
Maidenhead +37 17 £35,000 -7.89% 6
Bracknell -7 17 £35,000 +16.67% 4
Wokingham +4 15 £22,500 -30.77% 2
Ascot - 3 £25,000 -
Crowthorne -2 2 £27,500 -
Thatcham - 1 £23,500 -
Support Engineer
South East

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Berkshire

For the 6 months to 20 July 2019, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Berkshire region featuring Support Engineer in the job title.

1 107 (52.97%) Windows
2 80 (39.60%) Active Directory
3 75 (37.13%) Microsoft
4 69 (34.16%) Office 365
5 65 (32.18%) Linux
6 57 (28.22%) SQL
7 47 (23.27%) Windows Server
8 41 (20.30%) Windows 10
9 39 (19.31%) Problem-Solving
10 34 (16.83%) VMware
10 34 (16.83%) Microsoft Office
11 32 (15.84%) ITIL
12 29 (14.36%) VMware Infrastructure
13 28 (13.86%) Firewall
14 27 (13.37%) Microsoft Azure
15 24 (11.88%) Cisco
16 23 (11.39%) SQL Server
16 23 (11.39%) MS Exchange
17 22 (10.89%) Windows 7
18 21 (10.40%) SLA
18 21 (10.40%) Unix
19 20 (9.90%) Degree
19 20 (9.90%) Proactive Monitoring
20 17 (8.42%) SaaS
20 17 (8.42%) Hyper-V
20 17 (8.42%) Java
20 17 (8.42%) DHCP
20 17 (8.42%) LAN
21 16 (7.92%) Oracle
22 15 (7.43%) Windows Server 2012

Support Engineer Skill Set
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (11.39%) MS Exchange
2 14 (6.93%) Tomcat
3 13 (6.44%) JBoss
4 12 (5.94%) SharePoint
5 11 (5.45%) IIS
6 10 (4.95%) Exchange Server 2010
7 5 (2.48%) SharePoint 2013
8 4 (1.98%) Apache
9 3 (1.49%) Skype for Business
10 2 (0.99%) OpenStack
11 1 (0.50%) Exchange Server 2007
11 1 (0.50%) IBM HTTP Server
11 1 (0.50%) WebSphere
Applications
1 34 (16.83%) Microsoft Office
2 8 (3.96%) Microsoft Excel
3 3 (1.49%) Microsoft PowerPoint
3 3 (1.49%) MS Visio
3 3 (1.49%) Spreadsheet
Business Applications
1 2 (0.99%) Dynamics CRM
1 2 (0.99%) Dynamics NAV
2 1 (0.50%) Cognos TM1
2 1 (0.50%) NetSuite
2 1 (0.50%) Oracle Financials
2 1 (0.50%) Unit4 Business World
Cloud Services
1 69 (34.16%) Office 365
2 27 (13.37%) Microsoft Azure
3 17 (8.42%) SaaS
4 8 (3.96%) Amazon AWS
4 8 (3.96%) IaaS
5 6 (2.97%) Akamai
6 2 (0.99%) Azure Active Directory
6 2 (0.99%) G Suite
6 2 (0.99%) PaaS
7 1 (0.50%) OneDrive
Communications & Networking
1 28 (13.86%) Firewall
2 17 (8.42%) DHCP
2 17 (8.42%) LAN
3 15 (7.43%) WAN
4 14 (6.93%) VPN
5 13 (6.44%) DNS
6 11 (5.45%) Remote Desktop
7 10 (4.95%) Internet
8 9 (4.46%) TCP/IP
9 8 (3.96%) Wi-Fi
10 7 (3.47%) Network Security
11 6 (2.97%) Skype
11 6 (2.97%) VoIP
12 4 (1.98%) SAN
13 3 (1.49%) IPsec
13 3 (1.49%) VLAN
14 2 (0.99%) Junos
14 2 (0.99%) Wireless
14 2 (0.99%) Wireshark
14 2 (0.99%) xDSL
Database & Business Intelligence
1 23 (11.39%) SQL Server
2 8 (3.96%) MySQL
3 6 (2.97%) Apache Cassandra
3 6 (2.97%) Relational Database
4 5 (2.48%) RDBMS
5 4 (1.98%) SQL Server 2005
5 4 (1.98%) SQL Server Reporting Services
6 3 (1.49%) Big Data
6 3 (1.49%) SQL Server 2008
6 3 (1.49%) SQL Server 2012
7 2 (0.99%) Azure SQL Database
7 2 (0.99%) MongoDB
7 2 (0.99%) MS Access
8 1 (0.50%) Oracle Database
8 1 (0.50%) Oracle Database 12c
8 1 (0.50%) PostgreSQL
Development Applications
1 5 (2.48%) JIRA
2 3 (1.49%) Git (software)
2 3 (1.49%) Visual Studio
2 3 (1.49%) Visual Studio Team System
General
1 13 (6.44%) Law
2 11 (5.45%) Electronics
2 11 (5.45%) Finance
3 10 (4.95%) Telecoms
4 8 (3.96%) Manufacturing
4 8 (3.96%) Marketing
5 6 (2.97%) Spanish Language
6 4 (1.98%) Legal
7 3 (1.49%) Retail
8 2 (0.99%) Back Office
8 2 (0.99%) Games
8 2 (0.99%) German Language
9 1 (0.50%) Aerospace
9 1 (0.50%) Automotive
9 1 (0.50%) Dutch Language
9 1 (0.50%) Portuguese Language
Libraries, Frameworks & Software Standards
1 8 (3.96%) Web Services
2 7 (3.47%) CSS
3 6 (2.97%) HTML
4 5 (2.48%) XML
5 4 (1.98%) .NET
6 3 (1.49%) .NET Framework
6 3 (1.49%) ASP.NET
6 3 (1.49%) jQuery
7 2 (0.99%) RabbitMQ
8 1 (0.50%) J2EE
8 1 (0.50%) JSON
8 1 (0.50%) LDAP
8 1 (0.50%) Memcached
Miscellaneous
1 14 (6.93%) Driving Licence
2 8 (3.96%) Public Cloud
3 7 (3.47%) Management Information System
4 6 (2.97%) Enterprise Software
5 4 (1.98%) Analytical Skills
5 4 (1.98%) Data Centre
5 4 (1.98%) FMCG
5 4 (1.98%) Mobile App
5 4 (1.98%) Private Cloud
5 4 (1.98%) Self-Motivation
6 3 (1.49%) Life Science
7 2 (0.99%) CCTV
7 2 (0.99%) Distributed Denial-of-Service
7 2 (0.99%) Handset
7 2 (0.99%) HoloLens
7 2 (0.99%) Oculus Rift
7 2 (0.99%) Video Conferencing
8 1 (0.50%) PKI
8 1 (0.50%) Replication
8 1 (0.50%) User Experience
Operating Systems
1 107 (52.97%) Windows
2 65 (32.18%) Linux
3 47 (23.27%) Windows Server
4 41 (20.30%) Windows 10
5 22 (10.89%) Windows 7
6 21 (10.40%) Unix
7 15 (7.43%) Windows Server 2012
8 14 (6.93%) Windows Server 2008
9 9 (4.46%) Windows Server 2003
10 5 (2.48%) Mac OS
11 4 (1.98%) Windows 8
12 3 (1.49%) Android
13 2 (0.99%) Ubuntu
13 2 (0.99%) Windows XP
14 1 (0.50%) AIX
14 1 (0.50%) Debian
14 1 (0.50%) IRIX
14 1 (0.50%) Mac OS X
14 1 (0.50%) Red Hat Enterprise Linux
14 1 (0.50%) Solaris
Processes & Methodologies
1 39 (19.31%) Problem-Solving
2 32 (15.84%) ITIL
3 20 (9.90%) Proactive Monitoring
4 14 (6.93%) Time Management
5 13 (6.44%) Decision-Making
6 12 (5.94%) Analytics
6 12 (5.94%) Computer Science
7 10 (4.95%) Proactive Maintenance
7 10 (4.95%) Software Engineering
8 9 (4.46%) Business Intelligence
8 9 (4.46%) Document Management
8 9 (4.46%) Infrastructure Engineering
8 9 (4.46%) ITSM
9 8 (3.96%) Digital Marketing
9 8 (3.96%) Migration
9 8 (3.96%) Programme Management
10 6 (2.97%) Continuous Improvement
10 6 (2.97%) Cybersecurity
10 6 (2.97%) Presales
10 6 (2.97%) Project Management
Programming Languages
1 57 (28.22%) SQL
2 17 (8.42%) Java
3 9 (4.46%) JavaScript
3 9 (4.46%) PowerShell
4 6 (2.97%) Python
5 5 (2.48%) T-SQL
6 4 (1.98%) C#
6 4 (1.98%) C++
6 4 (1.98%) Perl
7 3 (1.49%) Assembly Language
7 3 (1.49%) C
7 3 (1.49%) Ruby
8 2 (0.99%) VBScript
9 1 (0.50%) Bash Shell
9 1 (0.50%) PHP
Qualifications
1 20 (9.90%) Degree
2 8 (3.96%) Cisco Certification
2 8 (3.96%) Microsoft Certification
3 5 (2.48%) CCNA
3 5 (2.48%) CCNP
3 5 (2.48%) Security Cleared
4 4 (1.98%) MCSA
4 4 (1.98%) MCSE
4 4 (1.98%) SC Cleared
5 2 (0.99%) CCENT
5 2 (0.99%) CCIE
5 2 (0.99%) CCSE
5 2 (0.99%) JNCIP
6 1 (0.50%) A+ Certification
6 1 (0.50%) ACSP
6 1 (0.50%) ACTC
6 1 (0.50%) ITIL Foundation Certificate
6 1 (0.50%) Master's Degree
6 1 (0.50%) MCDST
6 1 (0.50%) MCTS
Quality Assurance & Compliance
1 21 (10.40%) SLA
2 10 (4.95%) HL7
3 6 (2.97%) GDPR
4 1 (0.50%) Sarbanes-Oxley
System Software
1 80 (39.60%) Active Directory
2 29 (14.36%) VMware Infrastructure
3 17 (8.42%) Hyper-V
4 6 (2.97%) Docker
5 3 (1.49%) Virtual Machines
5 3 (1.49%) VirtualBox
6 2 (0.99%) Terminal Services
6 2 (0.99%) vSphere
7 1 (0.50%) BitLocker
7 1 (0.50%) Corosync
7 1 (0.50%) Microsoft Virtual Server
7 1 (0.50%) vCloud
7 1 (0.50%) Virtual Servers
7 1 (0.50%) VMware Workstation
7 1 (0.50%) Xen
7 1 (0.50%) XenApp
Systems Management
1 11 (5.45%) Cisco CUCM
1 11 (5.45%) Kubernetes
1 11 (5.45%) SCCM
2 10 (4.95%) Puppet
3 5 (2.48%) Ansible
4 4 (1.98%) SCOM
5 3 (1.49%) Opscode Chef
6 2 (0.99%) Microsoft Intune
6 2 (0.99%) NetBackup
7 1 (0.50%) Oracle Enterprise Manager
7 1 (0.50%) Pacemaker
7 1 (0.50%) Symantec Endpoint Protection
7 1 (0.50%) Systems Management Server (SMS)
7 1 (0.50%) vCenter Server
Vendors
1 75 (37.13%) Microsoft
2 34 (16.83%) VMware
3 24 (11.88%) Cisco
4 16 (7.92%) Oracle
5 13 (6.44%) Citrix
6 12 (5.94%) HP
7 10 (4.95%) SAP
8 9 (4.46%) Dell
9 7 (3.47%) Salesforce.com
9 7 (3.47%) SonicWALL
10 6 (2.97%) Apple
11 5 (2.48%) CheckPoint
11 5 (2.48%) F5
12 4 (1.98%) iManage
12 4 (1.98%) Juniper
12 4 (1.98%) Meraki
12 4 (1.98%) Red Hat
13 3 (1.49%) EMC
13 3 (1.49%) Mitel
13 3 (1.49%) Palo Alto