Period
to 17 January 2018

The median annual salary for a Support Engineer was £37,500 in advertised job vacancies in Berkshire during the 6 months to 17 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
South East > Berkshire
6 months to
17 Jan 2018
Same period 2017 Same period 2016
Rank 69 37 45
Rank change year-on-year -32 +8 -18
Permanent jobs requiring a Support Engineer 259 454 543
As % of all permanent IT jobs advertised in Berkshire 3.99% 5.74% 5.05%
As % of the Job Titles category 4.17% 6.00% 5.24%
Number of salaries quoted 253 423 486
Berkshire median annual salary £37,500 £40,000 £37,500
Median salary % change year-on-year -6.25% +6.67% +15.38%
10th Percentile £23,750 £23,500 £21,625
90th Percentile £62,250 £65,000 £52,500
South East median annual salary £30,500 £31,500 £32,500
% change year-on-year -3.17% -3.08% +6.56%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Berkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Berkshire
Permanent vacancies in Berkshire with a recognized job title 6,205 7,564 10,355
% of permanent IT jobs with a recognized job title 95.48% 95.58% 96.26%
Number of salaries quoted 5,042 5,883 8,406
Berkshire median annual salary £47,500 £50,000 £50,000
Median salary % change year-on-year -5.00% - +6.38%
10th Percentile £26,750 £27,500 £27,500
90th Percentile £73,750 £75,000 £71,250
South East median annual salary £45,000 £45,000 £45,000

Support Engineer
Job Vacancy Trend in Berkshire

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for Support Engineer in Berkshire

Support Engineer
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Berkshire.

Salary trend for Support Engineer in Berkshire

Support Engineer
Salary Histogram in Berkshire

The salary distribution of IT jobs citing Support Engineer in Berkshire over the 6 months to 17 January 2018.

Salary histogram for Support Engineer in Berkshire

Support Engineer
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Berkshire region over the 6 months to 17 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -32 111 £34,000 -15.00% 13
Bracknell -4 47 £37,500 +20.97% 6
Maidenhead -22 24 £43,750 +9.38% 1
Newbury -1 16 £35,000 +122.22%
Slough -16 14 £34,500 -1.43% 2
Wokingham - 13 £42,500 - 5
Windsor +14 4 £23,000 -56.19% 1
Thatcham -1 2 £42,500 +37.10%
Support Engineer
South East

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Berkshire

For the 6 months to 17 January 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring Support Engineer in the job title.

1 147 (56.76%) Windows
2 112 (43.24%) Cisco
3 107 (41.31%) Microsoft
4 96 (37.07%) Windows Server
5 87 (33.59%) VMware
6 78 (30.12%) Active Directory
7 75 (28.96%) SQL Server
8 67 (25.87%) Windows Server 2012
9 64 (24.71%) MS Exchange
10 63 (24.32%) Juniper
11 62 (23.94%) Linux
12 60 (23.17%) Firewall
13 57 (22.01%) SQL
14 52 (20.08%) TCP/IP
15 40 (15.44%) F5
16 39 (15.06%) Microsoft Azure
17 37 (14.29%) ITIL
17 37 (14.29%) Exchange Server 2010
18 35 (13.51%) VMware ESXi
19 34 (13.13%) Symantec
20 33 (12.74%) Office 365
20 33 (12.74%) Symantec Enterprise Vault
21 29 (11.20%) Microsoft Office
21 29 (11.20%) WAN
22 28 (10.81%) Cisco Certification
22 28 (10.81%) Degree
23 26 (10.04%) Windows Server 2008
23 26 (10.04%) SLA
24 25 (9.65%) Backup Exec
24 25 (9.65%) CCNP

Support Engineer Skill Set
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 64 (24.71%) MS Exchange
2 37 (14.29%) Exchange Server 2010
3 23 (8.88%) Exchange Server 2013
4 22 (8.49%) IIS
5 11 (4.25%) Apache
6 10 (3.86%) SharePoint
6 10 (3.86%) WebLogic
7 9 (3.47%) OpenStack
8 8 (3.09%) Cloud Foundry
8 8 (3.09%) Skype for Business
8 8 (3.09%) Tomcat
9 7 (2.70%) Exchange Server 2007
10 5 (1.93%) WebSphere
11 4 (1.54%) JBoss
11 4 (1.54%) WebLogic Portal
12 1 (0.39%) Documentum
12 1 (0.39%) Oracle SOA Suite
Applications
1 29 (11.20%) Microsoft Office
2 3 (1.16%) MS Visio
3 1 (0.39%) Spreadsheet
Business Applications
1 8 (3.09%) BusinessWare
2 1 (0.39%) Infor CloudSuite Industrial (formerly SyteLine)
Cloud Services
1 39 (15.06%) Microsoft Azure
2 33 (12.74%) Office 365
3 20 (7.72%) Amazon AWS
4 6 (2.32%) SaaS
5 4 (1.54%) IaaS
6 3 (1.16%) Azure Active Directory
6 3 (1.16%) PaaS
7 1 (0.39%) Cloud Computing
7 1 (0.39%) Mimecast
Communications & Networking
1 60 (23.17%) Firewall
2 52 (20.08%) TCP/IP
3 29 (11.20%) WAN
4 21 (8.11%) VPN
5 17 (6.56%) MPLS
5 17 (6.56%) OSPF
5 17 (6.56%) Wireshark
6 16 (6.18%) BGP
7 15 (5.79%) LAN
8 14 (5.41%) DNS
9 13 (5.02%) DHCP
9 13 (5.02%) IPsec
10 12 (4.63%) Cisco ASA
10 12 (4.63%) SSL
10 12 (4.63%) tcpdump
11 11 (4.25%) Network Security
11 11 (4.25%) Unified Communications
12 10 (3.86%) Internet
12 10 (3.86%) SAN
12 10 (3.86%) VoIP
Database & Business Intelligence
1 75 (28.96%) SQL Server
2 11 (4.25%) SQL Server 2012
2 11 (4.25%) SQL Server 2014
3 7 (2.70%) MySQL
4 4 (1.54%) Oracle Database
5 3 (1.16%) RDBMS
5 3 (1.16%) Relational Database
5 3 (1.16%) SQL Server 2008
6 2 (0.77%) SQL Server Reporting Services
7 1 (0.39%) DB2
7 1 (0.39%) PostgreSQL
7 1 (0.39%) SQL Server 2005
7 1 (0.39%) SQL Server Integration Services
Development Applications
1 4 (1.54%) Visual Studio
2 1 (0.39%) Eclipse
2 1 (0.39%) IntelliJ
2 1 (0.39%) Maven
2 1 (0.39%) MSTest
2 1 (0.39%) NetBeans
General
1 14 (5.41%) Finance
1 14 (5.41%) Retail
2 11 (4.25%) Telecoms
3 9 (3.47%) Marketing
4 6 (2.32%) Advertising
5 4 (1.54%) Banking
5 4 (1.54%) French Language
5 4 (1.54%) Games
5 4 (1.54%) Italian Language
6 2 (0.77%) Pharmaceutical
7 1 (0.39%) Arabic Language
7 1 (0.39%) Billing
7 1 (0.39%) Electronics
7 1 (0.39%) Manufacturing
Libraries, Frameworks & Software Standards
1 5 (1.93%) XML
2 4 (1.54%) .NET
2 4 (1.54%) Web Services
3 3 (1.16%) HTML
4 2 (0.77%) ASP.NET
4 2 (0.77%) JSON
4 2 (0.77%) LAMP
4 2 (0.77%) Regular Expression
4 2 (0.77%) Spring
4 2 (0.77%) WCF
5 1 (0.39%) .NET Framework
5 1 (0.39%) COM
5 1 (0.39%) CSS
5 1 (0.39%) Elastic Stack
5 1 (0.39%) Hibernate
5 1 (0.39%) Java EE
5 1 (0.39%) Java SE
5 1 (0.39%) PRADO
5 1 (0.39%) REST
5 1 (0.39%) SOAP
Miscellaneous
1 24 (9.27%) Clustering
2 21 (8.11%) Data Centre
3 8 (3.09%) Private Cloud
4 6 (2.32%) Computer Science
5 5 (1.93%) Cyberattack
5 5 (1.93%) Virtual Team
6 4 (1.54%) Cyberthreat
7 3 (1.16%) Driving Licence
7 3 (1.16%) EPoS
7 3 (1.16%) Hybrid Cloud
7 3 (1.16%) Mobile App
7 3 (1.16%) PKI
7 3 (1.16%) Public Cloud
8 2 (0.77%) Acoustics
8 2 (0.77%) Client/Server
8 2 (0.77%) Video Conferencing
9 1 (0.39%) Analytical Skills
9 1 (0.39%) Digital Currency
9 1 (0.39%) Enterprise Software
9 1 (0.39%) Smartphone
Operating Systems
1 147 (56.76%) Windows
2 96 (37.07%) Windows Server
3 67 (25.87%) Windows Server 2012
4 62 (23.94%) Linux
5 26 (10.04%) Windows Server 2008
6 23 (8.88%) Windows 10
7 21 (8.11%) Windows 7
8 17 (6.56%) Unix
9 10 (3.86%) AIX
10 9 (3.47%) Windows 8
11 8 (3.09%) Windows XP
12 7 (2.70%) CentOS
12 7 (2.70%) Ubuntu
13 6 (2.32%) Debian
13 6 (2.32%) Red Hat Enterprise Linux
13 6 (2.32%) Windows Server 2003
14 4 (1.54%) Mac OS X
15 2 (0.77%) HPUX
15 2 (0.77%) Solaris
15 2 (0.77%) Windows 2000 Server
Processes & Methodologies
1 37 (14.29%) ITIL
2 17 (6.56%) Project Management
3 16 (6.18%) Incident Management
3 16 (6.18%) Network Monitoring
4 15 (5.79%) Load Balancing
5 14 (5.41%) Change Management
6 12 (4.63%) DevOps
6 12 (4.63%) Proactive Monitoring
6 12 (4.63%) Root Cause Analysis
7 11 (4.25%) Capacity Management
7 11 (4.25%) Capacity Planning
8 10 (3.86%) Service Delivery
9 8 (3.09%) API Integration
9 8 (3.09%) Data Management
9 8 (3.09%) Data Mapping
9 8 (3.09%) ETL
9 8 (3.09%) Identity Management
9 8 (3.09%) Migration
10 7 (2.70%) Problem Management
10 7 (2.70%) QMS
Programming Languages
1 57 (22.01%) SQL
2 15 (5.79%) Java
3 12 (4.63%) Python
4 11 (4.25%) Shell Script
5 7 (2.70%) C#
5 7 (2.70%) Perl
5 7 (2.70%) T-SQL
6 5 (1.93%) C++
6 5 (1.93%) PowerShell
7 3 (1.16%) Bash Shell
7 3 (1.16%) C
7 3 (1.16%) JavaScript
8 1 (0.39%) VB
8 1 (0.39%) VBScript
Qualifications
1 28 (10.81%) Cisco Certification
1 28 (10.81%) Degree
2 25 (9.65%) CCNP
3 22 (8.49%) VERITAS Certified Professional (VCP)
3 22 (8.49%) VMware Certified Professional (VCP)
4 15 (5.79%) Security Cleared
5 13 (5.02%) SC Cleared
6 9 (3.47%) CCNP Voice
6 9 (3.47%) Microsoft Certification
7 7 (2.70%) JNCIA
8 6 (2.32%) CCIE
8 6 (2.32%) MCP
9 4 (1.54%) CCSA
9 4 (1.54%) CCSE
9 4 (1.54%) CCSP
9 4 (1.54%) MCSA
10 3 (1.16%) CISSP
10 3 (1.16%) HND
10 3 (1.16%) JNCIE
10 3 (1.16%) MCSE
Quality Assurance & Compliance
1 26 (10.04%) SLA
2 3 (1.16%) ISO/IEC 27001
3 2 (0.77%) Cyber Essentials
3 2 (0.77%) Cyber Essentials PLUS
3 2 (0.77%) GDPR
3 2 (0.77%) Sarbanes-Oxley
System Software
1 78 (30.12%) Active Directory
2 35 (13.51%) VMware ESXi
3 23 (8.88%) Hyper-V
4 21 (8.11%) VMware Infrastructure
5 11 (4.25%) Docker
6 4 (1.54%) KVM
6 4 (1.54%) VMware Workstation
7 3 (1.16%) Virtual Machines
8 1 (0.39%) FreeRADIUS
8 1 (0.39%) vSphere
Systems Management
1 33 (12.74%) Symantec Enterprise Vault
2 25 (9.65%) Backup Exec
3 22 (8.49%) Symantec Endpoint Protection
3 22 (8.49%) Tivoli Storage Manager
3 22 (8.49%) vCenter Server
4 9 (3.47%) Cisco CME
4 9 (3.47%) Cisco UCCX
5 8 (3.09%) Kubernetes
6 6 (2.32%) SCCM
7 4 (1.54%) Cisco CUCM
8 2 (0.77%) SCVMM
9 1 (0.39%) Ansible
9 1 (0.39%) cPanel
9 1 (0.39%) Microsoft Intune
9 1 (0.39%) Nagios
9 1 (0.39%) NetBackup
9 1 (0.39%) Norton AntiVirus
9 1 (0.39%) Puppet
9 1 (0.39%) ServiceCenter
9 1 (0.39%) WSUS
Vendors
1 112 (43.24%) Cisco
2 107 (41.31%) Microsoft
3 87 (33.59%) VMware
4 63 (24.32%) Juniper
5 40 (15.44%) F5
6 34 (13.13%) Symantec
7 25 (9.65%) CheckPoint
8 22 (8.49%) Altiris
8 22 (8.49%) Forcepoint
8 22 (8.49%) HP
8 22 (8.49%) Veritas
9 14 (5.41%) Oracle
10 12 (4.63%) NetScout
10 12 (4.63%) Red Hat
11 11 (4.25%) Apple
11 11 (4.25%) Dell
12 9 (3.47%) Palo Alto
12 9 (3.47%) Red Box
13 8 (3.09%) Citrix
13 8 (3.09%) Vitria