Period
to 20 November 2017

The median annual salary for a Support Engineer was £35,000 in advertised job vacancies in Berkshire during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
South East > Berkshire
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 63 38 47
Rank change year-on-year -25 +9 -17
Permanent jobs requiring a Support Engineer 282 487 535
As % of all permanent IT jobs advertised in Berkshire 4.48% 5.67% 4.84%
As % of the Job Titles category 4.69% 5.93% 5.04%
Number of salaries quoted 270 452 461
Berkshire median annual salary £35,000 £40,000 £35,000
Median salary % change year-on-year -12.50% +14.29% +7.69%
10th Percentile £21,838 £23,500 £21,500
90th Percentile £70,000 £62,375 £48,750
South East median annual salary £30,000 £32,500 £30,500
% change year-on-year -7.69% +6.56% +1.67%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Berkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Berkshire
Permanent vacancies in Berkshire with a recognized job title 6015 8216 10616
% of permanent IT jobs with a recognized job title 95.51% 95.63% 96.02%
Number of salaries quoted 4820 6441 8430
Berkshire median annual salary £47,500 £50,000 £48,000
Median salary % change year-on-year -5.00% +4.17% +6.67%
10th Percentile £26,250 £28,000 £26,500
90th Percentile £73,750 £73,750 £71,250
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

Support Engineer
Job Vacancy Trend in Berkshire

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for Support Engineer in Berkshire

Support Engineer
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Berkshire.

Salary trend for Support Engineer in Berkshire

Support Engineer
Salary Histogram in Berkshire

The salary distribution of IT jobs citing Support Engineer in Berkshire over the 6 months to 20 November 2017.

Salary histogram for Support Engineer in Berkshire

Support Engineer
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Berkshire region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -13 140 £40,000 -11.11% 6
Bracknell -13 39 £32,500 -10.34% 1
Maidenhead +1 31 £40,000 +4.58% 1
Slough -9 20 £34,750 -8.55% 1
Newbury -5 17 £26,250 -9.48% 1
Wokingham +16 13 £30,000 +20.00% 1
Windsor +9 5 £22,500 -57.14%
Thatcham 0 4 £36,250 +16.94%
Ascot -35 1 £37,500 +50.00%
Support Engineer
South East

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Berkshire

For the 6 months to 20 November 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring Support Engineer in the job title.

1 160 (56.74%) Windows
2 103 (36.52%) Microsoft
3 95 (33.69%) Windows Server
4 92 (32.62%) Cisco
5 89 (31.56%) Active Directory
6 83 (29.43%) VMware
7 80 (28.37%) Linux
8 77 (27.30%) SQL Server
9 75 (26.60%) SQL
10 65 (23.05%) Windows Server 2012
11 64 (22.70%) Juniper
12 60 (21.28%) Firewall
13 58 (20.57%) TCP/IP
14 45 (15.96%) MS Exchange
15 43 (15.25%) F5
16 39 (13.83%) ITIL
17 33 (11.70%) Office 365
17 33 (11.70%) Degree
18 32 (11.35%) Windows Server 2008
19 31 (10.99%) Microsoft Azure
19 31 (10.99%) WAN
20 30 (10.64%) Cisco Certification
20 30 (10.64%) Backup Exec
20 30 (10.64%) Exchange Server 2010
21 29 (10.28%) VMware Infrastructure
21 29 (10.28%) Data Centre
21 29 (10.28%) SLA
22 28 (9.93%) CCNP
23 27 (9.57%) VPN
23 27 (9.57%) Symantec

Support Engineer Skill Set
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 45 (15.96%) MS Exchange
2 30 (10.64%) Exchange Server 2010
3 21 (7.45%) Exchange Server 2013
4 19 (6.74%) IIS
5 14 (4.96%) OpenStack
6 13 (4.61%) Cloud Foundry
7 12 (4.26%) Apache
8 11 (3.90%) WebLogic
9 10 (3.55%) Tomcat
10 8 (2.84%) SharePoint
10 8 (2.84%) WebSphere
11 6 (2.13%) JBoss
12 5 (1.77%) Skype for Business
13 4 (1.42%) Exchange Server 2007
13 4 (1.42%) Oracle SOA Suite
13 4 (1.42%) SAS
14 1 (0.35%) BizTalk Server
14 1 (0.35%) Documentum
14 1 (0.35%) IBM Notes
14 1 (0.35%) WebLogic Portal
Applications
1 23 (8.16%) Microsoft Office
2 4 (1.42%) MS Visio
3 2 (0.71%) Microsoft Excel
4 1 (0.35%) Spreadsheet
Business Applications
1 1 (0.35%) Infor CloudSuite Industrial (formerly SyteLine)
Cloud Services
1 33 (11.70%) Office 365
2 31 (10.99%) Microsoft Azure
3 22 (7.80%) Amazon AWS
4 7 (2.48%) SaaS
5 3 (1.06%) PaaS
6 1 (0.35%) IaaS
Communications & Networking
1 60 (21.28%) Firewall
2 58 (20.57%) TCP/IP
3 31 (10.99%) WAN
4 27 (9.57%) VPN
5 24 (8.51%) Wireshark
6 23 (8.16%) MPLS
6 23 (8.16%) OSPF
7 22 (7.80%) BGP
8 20 (7.09%) Internet
8 20 (7.09%) tcpdump
9 18 (6.38%) IPsec
10 17 (6.03%) HTTP
10 17 (6.03%) SSL
11 16 (5.67%) Cisco ASA
11 16 (5.67%) DNS
12 14 (4.96%) DHCP
13 13 (4.61%) LAN
14 12 (4.26%) VoIP
15 10 (3.55%) BIG-IP
15 10 (3.55%) Network Security
Database & Business Intelligence
1 77 (27.30%) SQL Server
2 10 (3.55%) MySQL
3 7 (2.48%) SQL Server 2012
3 7 (2.48%) SQL Server 2014
4 3 (1.06%) PostgreSQL
4 3 (1.06%) SQL Server 2008
5 2 (0.71%) Crystal Reports
5 2 (0.71%) DB2
5 2 (0.71%) QlikView
5 2 (0.71%) RDBMS
5 2 (0.71%) Relational Database
5 2 (0.71%) SQL Server Reporting Services
6 1 (0.35%) Informix
6 1 (0.35%) Oracle Database
6 1 (0.35%) SQL Server 2005
6 1 (0.35%) SQL Server Integration Services
Development Applications
1 5 (1.77%) Visual Studio
2 4 (1.42%) Eclipse
2 4 (1.42%) IntelliJ
2 4 (1.42%) Maven
2 4 (1.42%) NetBeans
3 1 (0.35%) MSTest
3 1 (0.35%) Team Foundation Server
General
1 19 (6.74%) Finance
2 8 (2.84%) Banking
2 8 (2.84%) Games
2 8 (2.84%) Telecoms
3 7 (2.48%) Advertising
4 5 (1.77%) Marketing
5 3 (1.06%) Italian Language
6 2 (0.71%) Manufacturing
6 2 (0.71%) Pharmaceutical
6 2 (0.71%) Retail
7 1 (0.35%) Automotive
7 1 (0.35%) Billing
7 1 (0.35%) Financial Institution
Libraries, Frameworks & Software Standards
1 14 (4.96%) Web Services
2 11 (3.90%) .NET
3 9 (3.19%) XML
4 5 (1.77%) HTML
4 5 (1.77%) Spring
5 4 (1.42%) ASP.NET
5 4 (1.42%) Java EE
5 4 (1.42%) Java SE
5 4 (1.42%) JMS
5 4 (1.42%) REST
5 4 (1.42%) SOAP
6 2 (0.71%) AngularJS
6 2 (0.71%) ASP.NET MVC
6 2 (0.71%) jQuery
6 2 (0.71%) Twitter Bootstrap
6 2 (0.71%) WCF
7 1 (0.35%) .NET Framework
7 1 (0.35%) Elastic Stack
7 1 (0.35%) HTML5
7 1 (0.35%) Raphaël
Miscellaneous
1 29 (10.28%) Data Centre
2 25 (8.87%) Clustering
3 13 (4.61%) Private Cloud
4 11 (3.90%) Virtual Team
5 8 (2.84%) Cyberthreat
6 7 (2.48%) Computer Science
7 6 (2.13%) Hybrid Cloud
8 5 (1.77%) Enterprise Software
9 4 (1.42%) Analytical Skills
9 4 (1.42%) Cyber Attack
9 4 (1.42%) Enterprise Storage
9 4 (1.42%) Management Information System
10 3 (1.06%) EPoS
10 3 (1.06%) Mobile App
10 3 (1.06%) Public Cloud
11 2 (0.71%) Acoustics
11 2 (0.71%) Client/Server
11 2 (0.71%) Data Structures
11 2 (0.71%) PKI
11 2 (0.71%) Video Conferencing
Operating Systems
1 160 (56.74%) Windows
2 95 (33.69%) Windows Server
3 80 (28.37%) Linux
4 65 (23.05%) Windows Server 2012
5 32 (11.35%) Windows Server 2008
6 21 (7.45%) Unix
7 18 (6.38%) Windows 10
7 18 (6.38%) Windows 7
8 10 (3.55%) Red Hat Enterprise Linux
9 9 (3.19%) Windows 8
9 9 (3.19%) Windows Server 2003
10 8 (2.84%) CentOS
10 8 (2.84%) Windows XP
11 7 (2.48%) Debian
11 7 (2.48%) Ubuntu
12 5 (1.77%) Apple iOS
13 4 (1.42%) Android
13 4 (1.42%) Solaris
14 2 (0.71%) Mac OS X
14 2 (0.71%) Windows 2000 Server
Processes & Methodologies
1 39 (13.83%) ITIL
2 22 (7.80%) Network Monitoring
3 21 (7.45%) Incident Management
4 20 (7.09%) Proactive Monitoring
5 16 (5.67%) Change Management
5 16 (5.67%) DevOps
5 16 (5.67%) Root Cause Analysis
6 13 (4.61%) API Integration
6 13 (4.61%) Identity Management
6 13 (4.61%) Load Balancing
7 9 (3.19%) Project Management
8 8 (2.84%) Disaster Recovery
8 8 (2.84%) SIEM
8 8 (2.84%) Time Management
9 7 (2.48%) Capacity Management
9 7 (2.48%) Capacity Planning
9 7 (2.48%) Open Source
9 7 (2.48%) Product Management
9 7 (2.48%) Service Delivery
9 7 (2.48%) Technical Analysis
Programming Languages
1 75 (26.60%) SQL
2 12 (4.26%) Shell Script
3 11 (3.90%) Java
3 11 (3.90%) Perl
4 10 (3.55%) T-SQL
5 9 (3.19%) PowerShell
6 7 (2.48%) Python
7 6 (2.13%) C#
8 5 (1.77%) C
9 4 (1.42%) C++
10 3 (1.06%) Bash Shell
10 3 (1.06%) JavaScript
11 1 (0.35%) PL/SQL
11 1 (0.35%) VB.NET
11 1 (0.35%) VBScript
Qualifications
1 33 (11.70%) Degree
2 30 (10.64%) Cisco Certification
3 28 (9.93%) CCNP
4 20 (7.09%) VERITAS Certified Professional (VCP)
4 20 (7.09%) VMware Certified Professional (VCP)
5 15 (5.32%) Security Cleared
6 12 (4.26%) SC Cleared
7 11 (3.90%) Microsoft Certification
8 9 (3.19%) JNCIA
9 8 (2.84%) CCNP Voice
10 6 (2.13%) CCIE
10 6 (2.13%) MCP
11 4 (1.42%) CCSP
11 4 (1.42%) CISSP
11 4 (1.42%) DV Cleared
11 4 (1.42%) HND
11 4 (1.42%) MCSA
11 4 (1.42%) MCSE
11 4 (1.42%) PMI Certification
11 4 (1.42%) PMP
Quality Assurance & Compliance
1 29 (10.28%) SLA
2 4 (1.42%) QA
2 4 (1.42%) SAS 70
3 1 (0.35%) Sarbanes-Oxley
System Software
1 89 (31.56%) Active Directory
2 29 (10.28%) VMware Infrastructure
3 27 (9.57%) VMware ESXi
4 22 (7.80%) Hyper-V
5 16 (5.67%) Docker
6 5 (1.77%) Virtual Machines
7 4 (1.42%) Firmware
7 4 (1.42%) vSphere
7 4 (1.42%) XenApp
8 3 (1.06%) VMware Workstation
9 2 (0.71%) Virtual Servers
10 1 (0.35%) FreeRADIUS
10 1 (0.35%) KVM
Systems Management
1 30 (10.64%) Backup Exec
2 27 (9.57%) Symantec Enterprise Vault
3 20 (7.09%) Symantec Endpoint Protection
3 20 (7.09%) Tivoli Storage Manager
3 20 (7.09%) vCenter Server
4 13 (4.61%) Kubernetes
5 8 (2.84%) Cisco CME
5 8 (2.84%) Cisco UCCX
6 6 (2.13%) SCCM
7 5 (1.77%) SCVMM
8 4 (1.42%) Cisco CUCM
9 1 (0.35%) Ansible
9 1 (0.35%) cPanel
9 1 (0.35%) Nagios
9 1 (0.35%) NetBackup
9 1 (0.35%) Puppet
9 1 (0.35%) WSUS
Vendors
1 103 (36.52%) Microsoft
2 92 (32.62%) Cisco
3 83 (29.43%) VMware
4 64 (22.70%) Juniper
5 43 (15.25%) F5
6 27 (9.57%) Symantec
7 25 (8.87%) CheckPoint
8 23 (8.16%) HP
9 20 (7.09%) Altiris
9 20 (7.09%) Forcepoint
9 20 (7.09%) Veritas
10 18 (6.38%) Oracle
11 17 (6.03%) Red Hat
12 16 (5.67%) NetScout
13 11 (3.90%) Citrix
13 11 (3.90%) NetApp
13 11 (3.90%) Veeam
14 10 (3.55%) Dell
15 8 (2.84%) IBM
15 8 (2.84%) LogRhythm