Period
to 22 September 2018

The median annual salary for a Support Engineer was £31,500 in advertised job vacancies in Berkshire during the 6 months to 22 September 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
South East > Berkshire
6 months to
22 Sep 2018
Same period 2017 Same period 2016
Rank 79 61 35
Rank change year-on-year -18 -26 +15
Permanent jobs requiring a Support Engineer 225 289 533
As % of all permanent IT jobs advertised in Berkshire 3.49% 4.60% 6.05%
As % of the Job Titles category 3.65% 4.82% 6.27%
Number of salaries quoted 204 259 502
Berkshire median annual salary £31,500 £37,500 £40,000
Median salary % change year-on-year -16.00% -6.25% +21.21%
10th Percentile £21,250 £21,250 £25,000
90th Percentile £46,250 £70,000 £61,250
South East median annual salary £30,000 £30,000 £32,500
% change year-on-year - -7.69% +6.56%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Berkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Berkshire
Permanent vacancies in Berkshire with a recognized job title 6,167 6,000 8,505
% of permanent IT jobs with a recognized job title 95.60% 95.48% 96.54%
Number of salaries quoted 5,045 4,809 6,801
Berkshire median annual salary £50,000 £47,500 £50,000
Median salary % change year-on-year +5.26% -5.00% +4.17%
10th Percentile £28,500 £26,250 £28,750
90th Percentile £72,500 £72,500 £72,500
South East median annual salary £47,000 £45,000 £45,000
% change year-on-year +4.44% - +3.45%

Support Engineer
Job Vacancy Trend in Berkshire

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for Support Engineer in Berkshire

Support Engineer
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Berkshire.

Salary trend for Support Engineer in Berkshire

Support Engineer
Salary Histogram in Berkshire

The salary distribution of IT jobs citing Support Engineer in Berkshire over the 6 months to 22 September 2018.

Salary histogram for Support Engineer in Berkshire

Support Engineer
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Berkshire region over the 6 months to 22 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -12 111 £31,000 -27.06% 8
Slough +3 23 £32,500 -7.14% 1
Bracknell -22 22 £30,000 -7.69% 2
Newbury -4 15 £33,000 +32.00% 3
Wokingham -5 12 £31,250 +4.17% 1
Maidenhead -53 12 £38,000 -15.56% 2
Windsor -7 10 £33,000 +45.05%
Crowthorne - 8 £22,000 -
Thatcham +10 1 £41,000 +13.10%
Support Engineer
South East

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Berkshire

For the 6 months to 22 September 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Berkshire region featuring Support Engineer in the job title.

1 169 (75.11%) Windows
2 111 (49.33%) Active Directory
3 80 (35.56%) Microsoft
4 76 (33.78%) Linux
4 76 (33.78%) Windows Server
5 56 (24.89%) VMware
5 56 (24.89%) Office 365
6 54 (24.00%) SQL
7 44 (19.56%) Microsoft Office
8 42 (18.67%) VMware Infrastructure
8 42 (18.67%) SQL Server
9 39 (17.33%) ITIL
9 39 (17.33%) Microsoft Azure
10 36 (16.00%) MS Exchange
10 36 (16.00%) Firewall
11 35 (15.56%) Windows 10
11 35 (15.56%) Problem-Solving
12 34 (15.11%) VPN
12 34 (15.11%) DNS
13 32 (14.22%) Hyper-V
14 28 (12.44%) Windows 7
14 28 (12.44%) Cisco
14 28 (12.44%) DHCP
15 21 (9.33%) Infrastructure Engineering
16 20 (8.89%) VoIP
16 20 (8.89%) TCP/IP
16 20 (8.89%) SLA
16 20 (8.89%) Java
17 18 (8.00%) Service Delivery
17 18 (8.00%) Windows 8

Support Engineer Skill Set
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 36 (16.00%) MS Exchange
2 15 (6.67%) IIS
3 14 (6.22%) SharePoint
4 10 (4.44%) Skype for Business
5 9 (4.00%) Tomcat
6 7 (3.11%) Apache
7 6 (2.67%) Exchange Server 2010
8 3 (1.33%) Confluence
9 2 (0.89%) OpenStack
10 1 (0.44%) Elasticsearch
10 1 (0.44%) Exchange Server 2013
10 1 (0.44%) JBoss
Applications
1 44 (19.56%) Microsoft Office
2 2 (0.89%) Microsoft Excel
2 2 (0.89%) Spreadsheet
Business Applications
1 4 (1.78%) TRIRIGA
2 1 (0.44%) TrackWise
Cloud Services
1 56 (24.89%) Office 365
2 39 (17.33%) Microsoft Azure
3 17 (7.56%) Amazon AWS
4 15 (6.67%) Azure Active Directory
5 7 (3.11%) SaaS
6 3 (1.33%) Amazon EC2
6 3 (1.33%) Cloud Computing
6 3 (1.33%) IaaS
7 1 (0.44%) Amazon ELB
7 1 (0.44%) Amazon Glacier
7 1 (0.44%) Amazon S3
7 1 (0.44%) AWS CloudFormation
7 1 (0.44%) PaaS
7 1 (0.44%) Virtual Private Cloud
Communications & Networking
1 36 (16.00%) Firewall
2 34 (15.11%) DNS
2 34 (15.11%) VPN
3 28 (12.44%) DHCP
4 20 (8.89%) TCP/IP
4 20 (8.89%) VoIP
5 12 (5.33%) Internet
6 10 (4.44%) Skype
7 7 (3.11%) LAN
7 7 (3.11%) SAN
8 6 (2.67%) WAN
9 5 (2.22%) Network Security
10 4 (1.78%) SSL
11 3 (1.33%) Remote Desktop
12 2 (0.89%) HTTP
12 2 (0.89%) VLAN
12 2 (0.89%) Wireless
13 1 (0.44%) IPsec
13 1 (0.44%) SSH
13 1 (0.44%) Wi-Fi
Database & Business Intelligence
1 42 (18.67%) SQL Server
2 13 (5.78%) MySQL
3 11 (4.89%) PostgreSQL
4 4 (1.78%) Oracle Database
4 4 (1.78%) Relational Database
5 3 (1.33%) Oracle Reports
6 1 (0.44%) Hadoop
6 1 (0.44%) MongoDB
6 1 (0.44%) RDBMS
Development Applications
1 4 (1.78%) Visual Studio
2 3 (1.33%) JIRA
2 3 (1.33%) Subversion
3 2 (0.89%) Firebug
3 2 (0.89%) Git (software)
3 2 (0.89%) Jenkins
4 1 (0.44%) Atlassian Bamboo
4 1 (0.44%) Bitbucket
General
1 10 (4.44%) German Language
2 9 (4.00%) Finance
3 7 (3.11%) Retail
3 7 (3.11%) Telecoms
4 6 (2.67%) Electronics
5 5 (2.22%) Manufacturing
6 4 (1.78%) Marketing
7 3 (1.33%) Aerospace
8 2 (0.89%) Automotive
8 2 (0.89%) Avionics
8 2 (0.89%) Military
9 1 (0.44%) Advertising
9 1 (0.44%) Billing
9 1 (0.44%) French Language
9 1 (0.44%) Games
9 1 (0.44%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 9 (4.00%) .NET
1 9 (4.00%) Web Services
2 7 (3.11%) HTML
2 7 (3.11%) XML
3 5 (2.22%) .NET Framework
3 5 (2.22%) RabbitMQ
4 4 (1.78%) CSS
4 4 (1.78%) LDAP
5 2 (0.89%) COM
5 2 (0.89%) LAMP
6 1 (0.44%) ASP.NET
6 1 (0.44%) JSON
6 1 (0.44%) Middleware
6 1 (0.44%) Regular Expression
6 1 (0.44%) REST
Miscellaneous
1 13 (5.78%) EPoS
2 12 (5.33%) Analytical Skills
2 12 (5.33%) Data Centre
3 6 (2.67%) Computer Science
4 5 (2.22%) Management Information System
4 5 (2.22%) Public Cloud
5 4 (1.78%) Private Cloud
6 2 (0.89%) Life Science
6 2 (0.89%) Mobile App
6 2 (0.89%) Self-Motivation
7 1 (0.44%) Blackberry
7 1 (0.44%) Clustering
7 1 (0.44%) Embedded Systems
7 1 (0.44%) Enterprise Software
7 1 (0.44%) Fat Client
7 1 (0.44%) Infotainment
7 1 (0.44%) iPhone
7 1 (0.44%) Smartphone
7 1 (0.44%) Thin Client
7 1 (0.44%) Wiki
Operating Systems
1 169 (75.11%) Windows
2 76 (33.78%) Linux
2 76 (33.78%) Windows Server
3 35 (15.56%) Windows 10
4 28 (12.44%) Windows 7
5 18 (8.00%) Windows 8
6 15 (6.67%) Unix
7 14 (6.22%) Windows Server 2008
7 14 (6.22%) Windows Server 2012
8 12 (5.33%) Windows XP
9 9 (4.00%) Mac OS X
10 6 (2.67%) Ubuntu
11 5 (2.22%) CentOS
12 4 (1.78%) AIX
12 4 (1.78%) HPUX
12 4 (1.78%) Red Hat Enterprise Linux
12 4 (1.78%) Solaris
13 2 (0.89%) Windows Server 2003
14 1 (0.44%) Mac OS
14 1 (0.44%) Windows NT
Processes & Methodologies
1 39 (17.33%) ITIL
2 35 (15.56%) Problem-Solving
3 21 (9.33%) Infrastructure Engineering
4 18 (8.00%) Service Delivery
5 16 (7.11%) DevOps
6 9 (4.00%) Agile Software Development
6 9 (4.00%) CRM
7 8 (3.56%) Migration
8 7 (3.11%) Collaborative Working
8 7 (3.11%) Data Protection
8 7 (3.11%) Open Source
8 7 (3.11%) Tech Ops
8 7 (3.11%) Time Management
9 6 (2.67%) Patch Management
10 5 (2.22%) Analytics
10 5 (2.22%) Business Intelligence
10 5 (2.22%) Service Management
10 5 (2.22%) Software Distribution
11 4 (1.78%) B2B
11 4 (1.78%) E-Commerce
Programming Languages
1 54 (24.00%) SQL
2 20 (8.89%) Java
3 9 (4.00%) C#
3 9 (4.00%) JavaScript
4 7 (3.11%) Python
5 6 (2.67%) Bash Shell
6 5 (2.22%) Shell Script
6 5 (2.22%) T-SQL
7 3 (1.33%) Groovy
7 3 (1.33%) Java 8
7 3 (1.33%) PHP
7 3 (1.33%) PowerShell
8 2 (0.89%) C++
8 2 (0.89%) Perl
8 2 (0.89%) VB.NET
9 1 (0.44%) VBScript
Qualifications
1 13 (5.78%) Degree
2 12 (5.33%) ITIL Certification
3 9 (4.00%) MCSE
3 9 (4.00%) Microsoft Certification
4 7 (3.11%) CCNA
4 7 (3.11%) Cisco Certification
5 6 (2.67%) VMware Certified Professional (VCP)
6 5 (2.22%) Computer Science Degree
6 5 (2.22%) MCSA
7 4 (1.78%) Master's Degree
7 4 (1.78%) Network+ Certification
8 3 (1.33%) MCITP
8 3 (1.33%) MCTS
9 2 (0.89%) HNC
9 2 (0.89%) HND
9 2 (0.89%) SC Cleared
9 2 (0.89%) Security Cleared
10 1 (0.44%) A+ Certification
10 1 (0.44%) MCP
10 1 (0.44%) Microsoft Certified Architect
Quality Assurance & Compliance
1 20 (8.89%) SLA
2 1 (0.44%) GDPR
2 1 (0.44%) ISO/IEC 27001
2 1 (0.44%) PCI DSS
2 1 (0.44%) QA
System Software
1 111 (49.33%) Active Directory
2 42 (18.67%) VMware Infrastructure
3 32 (14.22%) Hyper-V
4 6 (2.67%) XenApp
4 6 (2.67%) XenDesktop
5 5 (2.22%) vSphere
6 3 (1.33%) UAG
7 2 (0.89%) KVM
7 2 (0.89%) Xen
7 2 (0.89%) XenServer
8 1 (0.44%) Docker
8 1 (0.44%) Firmware
8 1 (0.44%) VMware ESXi
Systems Management
1 8 (3.56%) Ansible
2 6 (2.67%) SCCM
3 5 (2.22%) Puppet
3 5 (2.22%) Single Sign-On
3 5 (2.22%) Terraform
4 4 (1.78%) Grafana
4 4 (1.78%) Icinga
4 4 (1.78%) Nagios
5 2 (0.89%) Opscode Chef
6 1 (0.44%) Backup Exec
6 1 (0.44%) BMC PATROL
6 1 (0.44%) Microsoft Clustering
6 1 (0.44%) Microsoft Intune
6 1 (0.44%) Opsview
Vendors
1 80 (35.56%) Microsoft
2 56 (24.89%) VMware
3 28 (12.44%) Cisco
4 12 (5.33%) Citrix
5 11 (4.89%) Oracle
6 9 (4.00%) CheckPoint
6 9 (4.00%) Red Hat
7 8 (3.56%) Apple
7 8 (3.56%) Dell
8 5 (2.22%) Salesforce.com
9 4 (1.78%) HP
9 4 (1.78%) PagerDuty
9 4 (1.78%) SAP
9 4 (1.78%) Splunk
10 3 (1.33%) Intel
10 3 (1.33%) SonicWALL
11 2 (0.89%) Automation Anywhere
11 2 (0.89%) Blue Prism
11 2 (0.89%) Mitel
11 2 (0.89%) UiPath