Period
to 17 July 2018

The median annual salary for a Support Engineer was £32,500 in advertised job vacancies in Berkshire during the 6 months to 17 July 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
South East > Berkshire
6 months to
17 Jul 2018
Same period 2017 Same period 2016
Rank 73 47 40
Rank change year-on-year -26 -7 +6
Permanent jobs requiring a Support Engineer 259 342 540
As % of all permanent IT jobs advertised in Berkshire 3.83% 5.13% 5.72%
As % of the Job Titles category 3.97% 5.37% 5.94%
Number of salaries quoted 235 298 514
Berkshire median annual salary £32,500 £35,000 £37,500
Median salary % change year-on-year -7.14% -6.67% +8.70%
10th Percentile £22,500 £21,250 £24,000
90th Percentile £69,000 £58,750 £60,000
South East median annual salary £30,500 £30,000 £32,500
% change year-on-year +1.67% -7.69% +8.33%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Berkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Berkshire
Permanent vacancies in Berkshire with a recognized job title 6,519 6,366 9,097
% of permanent IT jobs with a recognized job title 96.28% 95.54% 96.42%
Number of salaries quoted 5,254 5,134 7,415
Berkshire median annual salary £50,000 £47,500 £50,000
Median salary % change year-on-year +5.26% -5.00% -
10th Percentile £28,250 £26,250 £28,500
90th Percentile £72,500 £72,500 £72,500
South East median annual salary £45,000 £45,000 £45,000

Support Engineer
Job Vacancy Trend in Berkshire

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for Support Engineer in Berkshire

Support Engineer
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Berkshire.

Salary trend for Support Engineer in Berkshire

Support Engineer
Salary Histogram in Berkshire

The salary distribution of IT jobs citing Support Engineer in Berkshire over the 6 months to 17 July 2018.

Salary histogram for Support Engineer in Berkshire

Support Engineer
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Berkshire region over the 6 months to 17 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -13 135 £33,000 +1.54% 10
Slough +8 28 £31,250 -3.85% 2
Bracknell -11 26 £30,000 -7.69% 4
Newbury -10 14 £32,750 +19.09% 1
Wokingham -13 12 £32,500 -4.41% 3
Maidenhead -55 12 £38,000 -5.00% 1
Windsor +8 4 £32,500 +44.44%
Support Engineer
South East

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Berkshire

For the 6 months to 17 July 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Berkshire region featuring Support Engineer in the job title.

1 161 (62.16%) Windows
2 98 (37.84%) Active Directory
3 87 (33.59%) Linux
4 74 (28.57%) Windows Server
5 70 (27.03%) Microsoft
6 49 (18.92%) SQL
7 48 (18.53%) Problem-Solving
8 44 (16.99%) Office 365
9 41 (15.83%) Firewall
10 40 (15.44%) ITIL
11 39 (15.06%) SQL Server
12 38 (14.67%) VMware
13 36 (13.90%) Java
13 36 (13.90%) Microsoft Office
14 33 (12.74%) Microsoft Azure
15 30 (11.58%) Oracle
15 30 (11.58%) MS Exchange
16 28 (10.81%) VPN
16 28 (10.81%) Unix
17 25 (9.65%) Internet
18 24 (9.27%) SLA
18 24 (9.27%) Cisco
18 24 (9.27%) Web Services
18 24 (9.27%) Degree
18 24 (9.27%) Windows 10
19 23 (8.88%) TCP/IP
20 22 (8.49%) Tomcat
20 22 (8.49%) DNS
20 22 (8.49%) Windows 7
21 21 (8.11%) Amazon AWS

Support Engineer Skill Set
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (11.58%) MS Exchange
2 22 (8.49%) Tomcat
3 20 (7.72%) IIS
4 16 (6.18%) JBoss
4 16 (6.18%) WebSphere
5 15 (5.79%) Apache
6 12 (4.63%) SharePoint
7 11 (4.25%) Skype for Business
8 10 (3.86%) Oracle SOA Suite
9 6 (2.32%) Exchange Server 2010
9 6 (2.32%) WebLogic
10 5 (1.93%) OpenStack
10 5 (1.93%) Oracle HTTP Server
11 2 (0.77%) Exchange Server 2007
12 1 (0.39%) Confluence
12 1 (0.39%) Exchange Server 2013
12 1 (0.39%) IBM Notes
Applications
1 36 (13.90%) Microsoft Office
2 4 (1.54%) Microsoft Excel
Business Applications
1 9 (3.47%) BusinessWare
2 4 (1.54%) TRIRIGA
Cloud Services
1 44 (16.99%) Office 365
2 33 (12.74%) Microsoft Azure
3 21 (8.11%) Amazon AWS
4 15 (5.79%) SaaS
5 13 (5.02%) Azure Active Directory
6 6 (2.32%) Amazon EC2
7 5 (1.93%) Amazon ELB
7 5 (1.93%) Amazon Glacier
7 5 (1.93%) Amazon S3
7 5 (1.93%) AWS CloudFormation
7 5 (1.93%) Virtual Private Cloud
8 4 (1.54%) IaaS
9 2 (0.77%) Cloud Computing
Communications & Networking
1 41 (15.83%) Firewall
2 28 (10.81%) VPN
3 25 (9.65%) Internet
4 23 (8.88%) TCP/IP
5 22 (8.49%) DNS
6 21 (8.11%) DHCP
7 17 (6.56%) VoIP
8 16 (6.18%) HTTP
9 11 (4.25%) SAN
9 11 (4.25%) Skype
10 10 (3.86%) FTP
11 9 (3.47%) NAS
12 8 (3.09%) Network Security
13 5 (1.93%) LAN
13 5 (1.93%) WAN
14 4 (1.54%) Wireless
15 3 (1.16%) Remote Desktop
16 2 (0.77%) SSL
17 1 (0.39%) IPv4
17 1 (0.39%) WLAN
Database & Business Intelligence
1 39 (15.06%) SQL Server
2 21 (8.11%) MySQL
3 9 (3.47%) Oracle Database
3 9 (3.47%) PostgreSQL
4 8 (3.09%) Relational Database
5 5 (1.93%) Oracle Database 12c
5 5 (1.93%) Oracle Exadata
5 5 (1.93%) RDBMS
6 4 (1.54%) Oracle Reports
7 1 (0.39%) Crystal Reports
7 1 (0.39%) MS Access
7 1 (0.39%) SQL Server 2008
Development Applications
1 10 (3.86%) Eclipse
1 10 (3.86%) IntelliJ
1 10 (3.86%) Maven
1 10 (3.86%) NetBeans
2 4 (1.54%) Visual Studio
3 3 (1.16%) Git (software)
3 3 (1.16%) Subversion
4 2 (0.77%) Firebug
5 1 (0.39%) Jenkins
5 1 (0.39%) JIRA
General
1 19 (7.34%) Retail
2 14 (5.41%) German Language
3 4 (1.54%) French Language
3 4 (1.54%) Games
4 3 (1.16%) Finance
5 2 (0.77%) Aerospace
5 2 (0.77%) Avionics
5 2 (0.77%) Electronics
5 2 (0.77%) Italian Language
5 2 (0.77%) Military
5 2 (0.77%) Telecoms
6 1 (0.39%) Arabic Language
6 1 (0.39%) Financial Institution
Libraries, Frameworks & Software Standards
1 24 (9.27%) Web Services
2 15 (5.79%) XML
3 10 (3.86%) Java EE
3 10 (3.86%) Java SE
3 10 (3.86%) JMS
3 10 (3.86%) REST
3 10 (3.86%) SOAP
3 10 (3.86%) Spring
4 9 (3.47%) HTML
5 8 (3.09%) LAMP
6 7 (2.70%) .NET
6 7 (2.70%) LDAP
7 5 (1.93%) .NET Framework
7 5 (1.93%) CSS
7 5 (1.93%) Middleware
8 3 (1.16%) JSON
9 2 (0.77%) Regular Expression
10 1 (0.39%) ASP.NET
Miscellaneous
1 12 (4.63%) Self-Motivation
2 11 (4.25%) EPoS
3 10 (3.86%) Analytical Skills
3 10 (3.86%) Enterprise Software
4 7 (2.70%) Computer Science
4 7 (2.70%) Data Centre
5 5 (1.93%) Smart Meter
6 3 (1.16%) Cyberthreat
6 3 (1.16%) Fat Client
6 3 (1.16%) Thin Client
6 3 (1.16%) Video Conferencing
7 2 (0.77%) Blackberry
7 2 (0.77%) Driving Licence
7 2 (0.77%) Management Information System
8 1 (0.39%) Clustering
8 1 (0.39%) Embedded Systems
8 1 (0.39%) Hybrid Cloud
8 1 (0.39%) iPhone
8 1 (0.39%) PKI
8 1 (0.39%) Smartphone
Operating Systems
1 161 (62.16%) Windows
2 87 (33.59%) Linux
3 74 (28.57%) Windows Server
4 28 (10.81%) Unix
5 24 (9.27%) Windows 10
6 22 (8.49%) Windows 7
7 16 (6.18%) Windows Server 2008
7 16 (6.18%) Windows Server 2012
8 12 (4.63%) Red Hat Enterprise Linux
9 11 (4.25%) AIX
10 10 (3.86%) Windows 8
11 7 (2.70%) Mac OS X
11 7 (2.70%) Windows XP
12 5 (1.93%) Ubuntu
13 4 (1.54%) Windows Server 2003
14 2 (0.77%) HPUX
14 2 (0.77%) Solaris
15 1 (0.39%) Mac OS
15 1 (0.39%) Windows Vista
Processes & Methodologies
1 48 (18.53%) Problem-Solving
2 40 (15.44%) ITIL
3 14 (5.41%) Data Management
4 12 (4.63%) Open Source
5 11 (4.25%) Project Management
5 11 (4.25%) Software Engineering
6 10 (3.86%) SOA
7 9 (3.47%) Data Mapping
7 9 (3.47%) ETL
7 9 (3.47%) Patch Management
8 8 (3.09%) CRM
8 8 (3.09%) Migration
8 8 (3.09%) Software Distribution
8 8 (3.09%) Tech Ops
9 6 (2.32%) Collaborative Working
9 6 (2.32%) DevOps
9 6 (2.32%) Proactive Monitoring
10 5 (1.93%) Network Monitoring
10 5 (1.93%) Site Reliability Engineering
10 5 (1.93%) Web Operations
Programming Languages
1 49 (18.92%) SQL
2 36 (13.90%) Java
3 11 (4.25%) JavaScript
3 11 (4.25%) Python
4 10 (3.86%) C#
5 9 (3.47%) Bash Shell
5 9 (3.47%) Perl
6 6 (2.32%) PowerShell
7 5 (1.93%) C++
8 3 (1.16%) Groovy
8 3 (1.16%) Java 8
8 3 (1.16%) T-SQL
9 2 (0.77%) PHP
9 2 (0.77%) Shell Script
9 2 (0.77%) VB
10 1 (0.39%) C
10 1 (0.39%) Ruby
10 1 (0.39%) VB.NET
10 1 (0.39%) VBScript
Qualifications
1 24 (9.27%) Degree
2 10 (3.86%) ITIL Certification
2 10 (3.86%) Microsoft Certification
3 9 (3.47%) MCSE
4 6 (2.32%) CCNA
4 6 (2.32%) Cisco Certification
4 6 (2.32%) Computer Science Degree
4 6 (2.32%) MCSA
5 4 (1.54%) Master's Degree
5 4 (1.54%) MCITP
5 4 (1.54%) VMware Certified Professional (VCP)
6 3 (1.16%) HND
6 3 (1.16%) MCTS
6 3 (1.16%) Network+ Certification
7 2 (0.77%) A+ Certification
7 2 (0.77%) HNC
7 2 (0.77%) MCP
7 2 (0.77%) SC Cleared
7 2 (0.77%) Security Cleared
8 1 (0.39%) Microsoft Certified Architect
Quality Assurance & Compliance
1 24 (9.27%) SLA
2 2 (0.77%) QA
3 1 (0.39%) GDPR
System Software
1 98 (37.84%) Active Directory
2 20 (7.72%) VMware Infrastructure
3 17 (6.56%) Hyper-V
4 10 (3.86%) Oracle RAC
5 4 (1.54%) vSphere
5 4 (1.54%) XenApp
5 4 (1.54%) XenDesktop
6 3 (1.16%) UAG
7 2 (0.77%) KVM
8 1 (0.39%) Firmware
8 1 (0.39%) Virtual Machines
8 1 (0.39%) VMware Workstation
8 1 (0.39%) Xen
8 1 (0.39%) XenServer
Systems Management
1 8 (3.09%) SCCM
2 6 (2.32%) Ansible
3 5 (1.93%) Backup Exec
3 5 (1.93%) Oracle Enterprise Manager
3 5 (1.93%) Puppet
3 5 (1.93%) Single Sign-On
4 4 (1.54%) NetBackup
5 2 (0.77%) Microsoft Intune
5 2 (0.77%) Opsview
6 1 (0.39%) BMC PATROL
6 1 (0.39%) Cisco UCCX
6 1 (0.39%) Microsoft Clustering
6 1 (0.39%) Nagios
6 1 (0.39%) Opscode Chef
Vendors
1 70 (27.03%) Microsoft
2 38 (14.67%) VMware
3 30 (11.58%) Oracle
4 24 (9.27%) Cisco
5 12 (4.63%) Citrix
6 11 (4.25%) CheckPoint
7 10 (3.86%) BEA
7 10 (3.86%) IBM
7 10 (3.86%) TIBCO
8 9 (3.47%) Ab Initio
8 9 (3.47%) Vitria
8 9 (3.47%) webMethods
9 7 (2.70%) Intel
10 6 (2.32%) Red Hat
11 5 (1.93%) Apple
11 5 (1.93%) Capita
11 5 (1.93%) HP
12 4 (1.54%) CommVault
12 4 (1.54%) Dell
12 4 (1.54%) Juniper