Period
to 20 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Birmingham with a requirement for Customer Insight skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Insight over the 6 months to 20 January 2018 with a comparison to the same period in the previous 2 years.

Customer Insight
West Midlands > Birmingham
6 months to
20 Jan 2018
Same period 2017 Same period 2016
Rank 179 206 188
Rank change year-on-year +27 -18 +7
Permanent jobs citing Customer Insight 3 2 3
As % of all permanent IT jobs advertised in Birmingham 0.083% 0.046% 0.080%
As % of the Processes & Methodologies category 0.092% 0.051% 0.092%
Number of salaries quoted 1 2 3
Birmingham median annual salary £35,000 £43,750 £20,500
Median salary % change year-on-year -20.00% +113.41% -
10th Percentile £32,500 £37,625 £19,250
90th Percentile £37,500 £51,875 £37,150
West Midlands median annual salary £36,250 £40,000 £35,000
% change year-on-year -9.38% +14.29% +53.85%

Customer Insight is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Birmingham with a requirement for process or methodology skills.

All Process and Methodology Skills
Birmingham
Permanent vacancies with a requirement for process or methodology skills 3,255 3,944 3,276
As % of all permanent IT jobs advertised in Birmingham 89.69% 90.56% 86.87%
Number of salaries quoted 2,423 2,899 2,761
Birmingham median annual salary £45,000 £43,124 £42,500
Median salary % change year-on-year +4.35% +1.47% -
10th Percentile £26,250 £26,250 £26,250
90th Percentile £68,750 £66,350 £67,500
West Midlands median annual salary £41,000 £41,500 £41,500
% change year-on-year -1.20% - +3.75%

Customer Insight
Job Vacancy Trend in Birmingham

Job postings citing Customer Insight as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for Customer Insight in Birmingham

Customer Insight
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Insight in Birmingham.

Salary trend for Customer Insight in Birmingham

For the 6 months to 20 January 2018, IT jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region with a requirement for Customer Insight.

1 2 (66.67%) Customer Engagement
2 1 (33.33%) Analytics
2 1 (33.33%) Analytical Skills
2 1 (33.33%) Digital Analytics
2 1 (33.33%) Actionable Insight
2 1 (33.33%) E-Commerce
2 1 (33.33%) Project Management
2 1 (33.33%) SEO
2 1 (33.33%) Finance
2 1 (33.33%) Retail

Customer Insight
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (33.33%) Finance
1 1 (33.33%) Retail
Job Titles
1 1 (33.33%) Analyst
1 1 (33.33%) Customer Analyst
1 1 (33.33%) Customer Insight Analyst
1 1 (33.33%) Customer Insight Manager
1 1 (33.33%) Insight Analyst
1 1 (33.33%) Insight Manager
Miscellaneous
1 1 (33.33%) Analytical Skills
Processes & Methodologies
1 2 (66.67%) Customer Engagement
2 1 (33.33%) Actionable Insight
2 1 (33.33%) Analytics
2 1 (33.33%) Digital Analytics
2 1 (33.33%) E-Commerce
2 1 (33.33%) Project Management
2 1 (33.33%) SEO