The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for Customer Insight skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Insight over the 3 months to 28 June 2017 with a comparison to the same period in the previous 2 years.

Customer Insight
England / West Midlands
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 220 234 225
Rank change year-on-year +14 -9  
Permanent jobs citing Customer Insight 9 7 8
As % of all permanent IT jobs advertised in the West Midlands 0.18% 0.11% 0.14%
As % of the Processes & Methodologies category 0.20% 0.13% 0.16%
Number of salaries quoted 8 7 6
Median salary £35,000 £33,500 £57,500
Median salary % change year-on-year +4.47% -41.73%  
90% offered a salary of more than £32,500 £30,750 £52,500
10% offered a salary of more than £46,375 £39,400 £61,250
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year +6.25% -  

Customer Insight is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for process and methodology skills.

Process & Methodology Skills
West Midlands
Permanent job vacancies with a requirement for process and methodology skills 4536 5472 4973
As % of all permanent IT job vacancies advertised in the West Midlands 88.28% 88.72% 87.45%
Number of salaries quoted 15009 16353 16248
Median salary £42,500 £42,500 £42,500
90% offered a salary of more than £27,250 £25,000 £26,250
10% offered a salary of more than £63,750 £70,000 £68,750
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Customer Insight
Job Vacancy Trend in the West Midlands

Job postings citing Customer Insight as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for Customer Insight in the West Midlands

Customer Insight
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Insight in the West Midlands.

Salary trend for Customer Insight in the West Midlands

Customer Insight
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing Customer Insight in the West Midlands over the 3 months to 28 June 2017.

Salary histogram for Customer Insight in the West Midlands

Customer Insight
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Insight within the West Midlands region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staffordshire - 6 £35,000 -
Birmingham +9 1 £42,500 +15.64%
Coventry -2 1 - -
Solihull - 1 £50,000 -
Customer Insight
England

For the 6 months to 28 June 2017, IT jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for Customer Insight.

1 20 (95.24%) Marketing
2 13 (61.90%) Retail
3 12 (57.14%) Finance
3 12 (57.14%) Analytical Skills
4 10 (47.62%) SAS
5 9 (42.86%) Microsoft Excel
6 8 (38.10%) SQL
7 7 (33.33%) CRM
7 7 (33.33%) Microsoft PowerPoint
8 6 (28.57%) Telecoms
8 6 (28.57%) Data Management
8 6 (28.57%) Email Marketing
8 6 (28.57%) C
8 6 (28.57%) Mentoring
8 6 (28.57%) Predictive Modelling
8 6 (28.57%) Tableau
8 6 (28.57%) Propensity Modelling
9 5 (23.81%) Presales
9 5 (23.81%) Disruptive Innovation
9 5 (23.81%) B2B
9 5 (23.81%) Product Marketing
10 4 (19.05%) Analytics
11 3 (14.29%) Degree
11 3 (14.29%) Data Analysis
11 3 (14.29%) Stakeholder Management
11 3 (14.29%) Project Management
12 2 (9.52%) MVC
12 2 (9.52%) HTML
12 2 (9.52%) JavaScript
12 2 (9.52%) Data Mining

Customer Insight
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (47.62%) SAS
2 2 (9.52%) IIS
Applications
1 9 (42.86%) Microsoft Excel
2 7 (33.33%) Microsoft PowerPoint
Communications & Networking
1 1 (4.76%) DHCP
1 1 (4.76%) H.323
1 1 (4.76%) RTP
1 1 (4.76%) TCP/IP
1 1 (4.76%) VLAN
1 1 (4.76%) VoIP
1 1 (4.76%) WAN
Database & Business Intelligence
1 2 (9.52%) Data Mining
General
1 20 (95.24%) Marketing
2 13 (61.90%) Retail
3 12 (57.14%) Finance
4 6 (28.57%) Telecoms
5 1 (4.76%) Back Office
5 1 (4.76%) Legal
Job Titles
1 9 (42.86%) Analyst
2 6 (28.57%) CRM Analyst
2 6 (28.57%) Product Manager
2 6 (28.57%) Senior Analyst
3 5 (23.81%) Marketing Manager
3 5 (23.81%) Product Marketing Manager
4 2 (9.52%) Developer
4 2 (9.52%) Insight Analyst
4 2 (9.52%) Web Developer
5 1 (4.76%) Analytics Manager
5 1 (4.76%) Campaign Analyst
5 1 (4.76%) Customer Insight Analyst
5 1 (4.76%) Development Manager
5 1 (4.76%) Pricing Manager
5 1 (4.76%) Resource Manager
5 1 (4.76%) SAS Insight Analyst
5 1 (4.76%) Senior Voice Support Engineer
5 1 (4.76%) SQL Analyst
5 1 (4.76%) Support Engineer
5 1 (4.76%) Voice Support Engineer
Libraries, Frameworks & Software Standards
1 2 (9.52%) .NET
1 2 (9.52%) AngularJS
1 2 (9.52%) ASP.NET
1 2 (9.52%) ASP.NET MVC
1 2 (9.52%) CSS
1 2 (9.52%) D3.js
1 2 (9.52%) HTML
1 2 (9.52%) Web Services
Miscellaneous
1 12 (57.14%) Analytical Skills
2 2 (9.52%) Computer Science
2 2 (9.52%) User Experience
2 2 (9.52%) Virtual Team
3 1 (4.76%) Management Information System
Operating Systems
1 1 (4.76%) Windows
1 1 (4.76%) Windows 7
1 1 (4.76%) Windows 8
1 1 (4.76%) Windows Server
1 1 (4.76%) Windows Server 2012
Processes & Methodologies
1 7 (33.33%) CRM
2 6 (28.57%) Data Management
2 6 (28.57%) Email Marketing
2 6 (28.57%) Mentoring
2 6 (28.57%) Predictive Modelling
2 6 (28.57%) Propensity Modelling
3 5 (23.81%) B2B
3 5 (23.81%) Disruptive Innovation
3 5 (23.81%) Presales
3 5 (23.81%) Product Marketing
4 4 (19.05%) Analytics
5 3 (14.29%) Data Analysis
5 3 (14.29%) Project Management
5 3 (14.29%) Stakeholder Management
6 2 (9.52%) Agile Software Development
6 2 (9.52%) Marketing Strategy
6 2 (9.52%) MVC
6 2 (9.52%) Regression Analysis
6 2 (9.52%) Stakeholder Engagement
6 2 (9.52%) Web Development
Programming Languages
1 8 (38.10%) SQL
2 6 (28.57%) C
3 2 (9.52%) JavaScript
3 2 (9.52%) VBA
Qualifications
1 3 (14.29%) Degree
2 2 (9.52%) Computer Science Degree
System Software
1 1 (4.76%) Active Directory
1 1 (4.76%) Hyper-V
1 1 (4.76%) VMware Infrastructure
Vendors
1 6 (28.57%) Tableau
2 1 (4.76%) Avaya
2 1 (4.76%) Cisco
2 1 (4.76%) Genesys
2 1 (4.76%) VMware