The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for Customer Insight skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Insight over the 3 months to 22 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
22 Mar 2017
Same period 2016 Same period 2015
Customer Insight
England / West Midlands
Rank 201 239 210
Rank change year-on-year +38 -29  
Permanent jobs citing Customer Insight 12 4 5
As % of all permanent IT jobs advertised in the West Midlands 0.26% 0.066% 0.100%
As % of the Processes & Methodologies category 0.29% 0.075% 0.12%
Number of salaries quoted 12 1 5
Median salary £45,000 £35,000 £43,500
Median salary % change year-on-year +28.57% -19.54%  
90% offered a salary of more than £30,000 £35,000 £40,000
10% offered a salary of more than £49,750 £35,000 £56,500
UK excluding London median salary £45,000 £48,750 £42,500
% change year-on-year -7.69% +14.70%  

Customer Insight is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for process and methodology skills.

Process & Methodology Skills
West Midlands
Permanent job vacancies with a requirement for process and methodology skills 4187 5362 4198
As % of all permanent IT job vacancies advertised in the West Midlands 89.89% 88.10% 83.81%
Number of salaries quoted 3396 4320 3502
Median salary £42,500 £43,974 £42,500
Median salary % change year-on-year -3.35% +3.46%  
90% offered a salary of more than £28,500 £28,500 £27,500
10% offered a salary of more than £61,500 £62,500 £62,898
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Customer Insight
Job Vacancy Trend in the West Midlands

The job posting trend of jobs advertised in the West Midlands citing Customer Insight as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Insight in the West Midlands

Customer Insight
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Insight in the West Midlands.

Salary trend for Customer Insight in the West Midlands

Customer Insight
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing Customer Insight in the West Midlands over the 3 months to 22 March 2017.

Salary histogram for Customer Insight in the West Midlands

Customer Insight
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Insight within the West Midlands region over the 3 months to 22 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry - 5 £45,000 -
Solihull - 4 £40,000 -
Warwickshire - 2 £47,500 -
Birmingham - 1 £25,000 -
Customer Insight
England

Customer Insight
Top 30 Related IT Skills in the West Midlands

For the 6 months to 22 March 2017, IT jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for Customer Insight.

1 17 (80.95%) Marketing
2 14 (66.67%) Finance
3 12 (57.14%) Analytics
4 10 (47.62%) Analytical Skills
4 10 (47.62%) SAS
5 9 (42.86%) Degree
5 9 (42.86%) Retail
6 6 (28.57%) SQL
7 5 (23.81%) Telecoms
7 5 (23.81%) B2B
7 5 (23.81%) Presales
7 5 (23.81%) Product Marketing
7 5 (23.81%) Disruptive Innovation
8 4 (19.05%) Virtual Team Management
8 4 (19.05%) Virtual Team
8 4 (19.05%) Stakeholder Engagement
8 4 (19.05%) Regression Analysis
8 4 (19.05%) Data Analysis
8 4 (19.05%) Project Management
8 4 (19.05%) Stakeholder Management
8 4 (19.05%) VBA
8 4 (19.05%) .NET
8 4 (19.05%) Web Services
9 3 (14.29%) Agile Software Development
9 3 (14.29%) Computer Science
9 3 (14.29%) Statistical Modelling
10 2 (9.52%) SOLID
10 2 (9.52%) Actionable Insight
10 2 (9.52%) Multichannel Marketing
10 2 (9.52%) ASP.NET Web API

Customer Insight
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (47.62%) SAS
2 2 (9.52%) IIS
Applications
1 2 (9.52%) MS Excel
1 2 (9.52%) MS PowerPoint
Cloud Services
1 2 (9.52%) Amazon AWS
1 2 (9.52%) SaaS
Database & Business Intelligence
1 2 (9.52%) Big Data
1 2 (9.52%) Data Mining
1 2 (9.52%) MySQL
1 2 (9.52%) SQL Server
1 2 (9.52%) SQL Server 2008
2 1 (4.76%) Base SAS
2 1 (4.76%) Data Warehouse
2 1 (4.76%) SAS EBI
General
1 17 (80.95%) Marketing
2 14 (66.67%) Finance
3 9 (42.86%) Retail
4 5 (23.81%) Telecoms
5 1 (4.76%) Banking
5 1 (4.76%) Brand Awareness
Job Titles
1 5 (23.81%) Analyst
1 5 (23.81%) Marketing Manager
1 5 (23.81%) Product Manager
1 5 (23.81%) Product Marketing Manager
2 4 (19.05%) Analytics Manager
2 4 (19.05%) Developer
3 3 (14.29%) Insight Analyst
3 3 (14.29%) Pricing Manager
4 2 (9.52%) C# Developer
4 2 (9.52%) C# WPF Developer
4 2 (9.52%) Customer Analyst
4 2 (9.52%) Customer Insight Analyst
4 2 (9.52%) Senior Analytics Manager
4 2 (9.52%) Senior Manager
4 2 (9.52%) Web Developer
4 2 (9.52%) WPF Developer
5 1 (4.76%) Business Manager
5 1 (4.76%) Campaign Analyst
5 1 (4.76%) Marketing Analyst
5 1 (4.76%) Senior Marketing Analyst
Libraries, Frameworks & Software Standards
1 4 (19.05%) .NET
1 4 (19.05%) Web Services
2 2 (9.52%) AngularJS
2 2 (9.52%) ASP.NET
2 2 (9.52%) ASP.NET MVC
2 2 (9.52%) ASP.NET Web API
2 2 (9.52%) CSS
2 2 (9.52%) D3.js
2 2 (9.52%) HTML
2 2 (9.52%) WPF
Miscellaneous
1 10 (47.62%) Analytical Skills
2 4 (19.05%) Virtual Team
3 3 (14.29%) Computer Science
4 2 (9.52%) Clustering
4 2 (9.52%) User Experience
5 1 (4.76%) Credit Risk
Processes & Methodologies
1 12 (57.14%) Analytics
2 5 (23.81%) B2B
2 5 (23.81%) Disruptive Innovation
2 5 (23.81%) Presales
2 5 (23.81%) Product Marketing
3 4 (19.05%) Data Analysis
3 4 (19.05%) Project Management
3 4 (19.05%) Regression Analysis
3 4 (19.05%) Stakeholder Engagement
3 4 (19.05%) Stakeholder Management
3 4 (19.05%) Virtual Team Management
4 3 (14.29%) Agile Software Development
4 3 (14.29%) Statistical Modelling
5 2 (9.52%) B2C
5 2 (9.52%) Market Research
5 2 (9.52%) Mathematics
5 2 (9.52%) MVC
5 2 (9.52%) Statistics
5 2 (9.52%) TDD
5 2 (9.52%) Web Development
Programming Languages
1 6 (28.57%) SQL
2 4 (19.05%) VBA
3 2 (9.52%) C#
3 2 (9.52%) JavaScript
3 2 (9.52%) R
Qualifications
1 9 (42.86%) Degree
Telford, Shropshire
Capgemini
Salary: Market related
Posted: 9 days ago