Period
to 24 November 2017

The median annual salary for an IT Support Analyst was £30,000 in advertised job vacancies in the City of London during the 6 months to 24 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Analyst
Central London > City of London
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 275 290 349
Rank change year-on-year +15 +59 +7
Permanent jobs requiring an IT Support Analyst 51 63 75
As % of all permanent IT jobs advertised in the City of London 0.50% 0.54% 0.44%
As % of the Job Titles category 0.53% 0.56% 0.46%
Number of salaries quoted 48 56 67
City of London median annual salary £30,000 £32,500 £29,000
Median salary % change year-on-year -7.69% +12.07% +5.45%
10th Percentile £23,350 £26,125 £23,100
90th Percentile £38,250 £43,750 £42,500
Central London median annual salary £28,000 £32,000 £29,000
% change year-on-year -12.50% +10.34% +1.75%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 9680 11204 16347
% of permanent IT jobs with a recognized job title 94.75% 96.40% 95.79%
Number of salaries quoted 8762 10214 14209
City of London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% -
10th Percentile £35,000 £33,750 £32,500
90th Percentile £92,500 £88,750 £87,500
Central London median annual salary £58,000 £57,500 £55,000
% change year-on-year +0.87% +4.55% +0.92%

IT Support Analyst
Job Vacancy Trend in the City of London

Job postings that featured IT Support Analyst in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for IT Support Analyst in the City of London

IT Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst in the City of London.

Salary trend for IT Support Analyst in the City of London

IT Support Analyst
Salary Histogram in the City of London

The salary distribution of IT jobs citing IT Support Analyst in the City of London over the 6 months to 24 November 2017.

Salary histogram for IT Support Analyst in the City of London

IT Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 24 November 2017, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring IT Support Analyst in the job title.

1 35 (68.63%) Windows
2 33 (64.71%) Active Directory
3 23 (45.10%) Windows 7
4 22 (43.14%) Microsoft
4 22 (43.14%) Finance
5 19 (37.25%) MS Exchange
5 19 (37.25%) Microsoft Office
6 11 (21.57%) Law
7 10 (19.61%) Windows 10
8 9 (17.65%) Apple
8 9 (17.65%) VoIP
9 8 (15.69%) ITIL
9 8 (15.69%) VMware
10 7 (13.73%) Mitel
10 7 (13.73%) Document Management
10 7 (13.73%) SCCM
10 7 (13.73%) Citrix
10 7 (13.73%) Windows Server
11 6 (11.76%) Windows Server 2012
11 6 (11.76%) Office 365
11 6 (11.76%) Legal
11 6 (11.76%) Business Intelligence
11 6 (11.76%) LAN
11 6 (11.76%) CRM
11 6 (11.76%) Banking
12 5 (9.80%) Asset Management
12 5 (9.80%) Mandarin Language
12 5 (9.80%) Degree
12 5 (9.80%) Microsoft Excel
12 5 (9.80%) Hyper-V

IT Support Analyst Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (37.25%) MS Exchange
2 4 (7.84%) Exchange Server 2010
3 2 (3.92%) SharePoint
4 1 (1.96%) Exchange Server 2013
4 1 (1.96%) IIS
Applications
1 19 (37.25%) Microsoft Office
2 5 (9.80%) Microsoft Excel
3 1 (1.96%) CINEMA 4D
3 1 (1.96%) Microsoft Project
3 1 (1.96%) Vectorworks
Business Applications
1 1 (1.96%) Dynamics CRM
1 1 (1.96%) SAP ERP
Cloud Services
1 6 (11.76%) Office 365
2 2 (3.92%) Microsoft Azure
Communications & Networking
1 9 (17.65%) VoIP
2 6 (11.76%) LAN
3 4 (7.84%) DHCP
3 4 (7.84%) DNS
4 3 (5.88%) IP Telephony
4 3 (5.88%) Wi-Fi
5 2 (3.92%) Firewall
5 2 (3.92%) Internet
5 2 (3.92%) VPN
5 2 (3.92%) WAN
6 1 (1.96%) TCP/IP
Database & Business Intelligence
1 4 (7.84%) SQL Server
2 1 (1.96%) SQL Server 2005
2 1 (1.96%) SQL Server 2008
General
1 22 (43.14%) Finance
2 11 (21.57%) Law
3 6 (11.76%) Banking
3 6 (11.76%) Legal
4 5 (9.80%) Mandarin Language
5 4 (7.84%) Telecoms
6 2 (3.92%) Investment Banking
6 2 (3.92%) Retail
7 1 (1.96%) Back Office
7 1 (1.96%) Marketing
Libraries, Frameworks & Software Standards
1 2 (3.92%) XML
2 1 (1.96%) COM
2 1 (1.96%) XML Messaging
2 1 (1.96%) XSLT
Miscellaneous
1 4 (7.84%) Blackberry
1 4 (7.84%) iPhone
1 4 (7.84%) Smartphone
2 2 (3.92%) Analytical Skills
2 2 (3.92%) Clustering
2 2 (3.92%) Computer Science
2 2 (3.92%) iPad
3 1 (1.96%) Apple TV
3 1 (1.96%) BYOD
3 1 (1.96%) Driving Licence
3 1 (1.96%) Enterprise Software
3 1 (1.96%) Management Information System
3 1 (1.96%) Video Conferencing
Operating Systems
1 35 (68.63%) Windows
2 23 (45.10%) Windows 7
3 10 (19.61%) Windows 10
4 7 (13.73%) Windows Server
5 6 (11.76%) Windows Server 2012
6 5 (9.80%) Windows 8
7 3 (5.88%) Mac OS X
8 2 (3.92%) Unix
8 2 (3.92%) Windows XP
9 1 (1.96%) Mac OS
9 1 (1.96%) Windows Server 2008
Processes & Methodologies
1 8 (15.69%) ITIL
2 7 (13.73%) Document Management
3 6 (11.76%) Business Intelligence
3 6 (11.76%) CRM
4 5 (9.80%) Asset Management
5 3 (5.88%) Agile Software Development
5 3 (5.88%) Kanban
6 2 (3.92%) Investment Management
6 2 (3.92%) Scrum
6 2 (3.92%) Server Monitoring
6 2 (3.92%) Service Delivery
6 2 (3.92%) User Stories
7 1 (1.96%) Business Process Improvement
7 1 (1.96%) Change Control
7 1 (1.96%) Data Protection
7 1 (1.96%) Patch Management
7 1 (1.96%) Process Improvement
7 1 (1.96%) Project Governance
7 1 (1.96%) Software Deployment
7 1 (1.96%) Software Distribution
Programming Languages
1 4 (7.84%) SQL
2 1 (1.96%) C
2 1 (1.96%) C#
2 1 (1.96%) C++
2 1 (1.96%) Java
2 1 (1.96%) Perl
Qualifications
1 5 (9.80%) Degree
2 2 (3.92%) MCP
3 1 (1.96%) ITIL Certification
3 1 (1.96%) MCSA
3 1 (1.96%) MCSE
3 1 (1.96%) Microsoft Certification
3 1 (1.96%) Numerate Degree
Quality Assurance & Compliance
1 2 (3.92%) QA
2 1 (1.96%) PMO
2 1 (1.96%) SLA
System Software
1 33 (64.71%) Active Directory
2 5 (9.80%) Hyper-V
3 4 (7.84%) XenApp
4 2 (3.92%) Virtual Servers
4 2 (3.92%) VMware Infrastructure
5 1 (1.96%) Virtual Desktop
Systems Management
1 7 (13.73%) SCCM
2 1 (1.96%) Jamf Pro
Vendors
1 22 (43.14%) Microsoft
2 9 (17.65%) Apple
3 8 (15.69%) VMware
4 7 (13.73%) Citrix
4 7 (13.73%) Mitel
5 4 (7.84%) McAfee
5 4 (7.84%) MobileIron
6 3 (5.88%) iManage
7 2 (3.92%) Bloomberg
7 2 (3.92%) Cisco
8 1 (1.96%) Adobe
8 1 (1.96%) Google
8 1 (1.96%) ION Trading
8 1 (1.96%) MarketAxess
8 1 (1.96%) Oracle
8 1 (1.96%) SAP
8 1 (1.96%) ServiceNow