The median annual salary for an IT Support Analyst was £30,000 in advertised job vacancies in the City of London during the 3 months to 22 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Analyst
London / City of London
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 211 219 269
Rank change year-on-year +8 +50  
Permanent jobs requiring an IT Support Analyst 26 40 49
As % of all permanent IT jobs advertised in the City of London 0.50% 0.63% 0.47%
As % of the Job Titles category 0.53% 0.65% 0.50%
Number of salaries quoted 26 38 43
Median salary £30,000 £31,375 £32,500
Median salary % change year-on-year -4.38% -3.46%  
90% offered a salary of more than £25,000 £22,500 £26,050
10% offered a salary of more than £35,000 £39,000 £55,000
UK excluding London median salary £25,000 £25,000 £24,000
% change year-on-year - +4.16%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the City of London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
City of London
Permanent job vacancies with a job title containing a recognized job role 4949 6138 9863
As % of all permanent IT job vacancies advertised in the City of London 95.30% 96.22% 94.96%
Number of salaries quoted 4425 5605 8439
Median salary £57,500 £57,500 £55,000
Median salary % change year-on-year - +4.54%  
90% offered a salary of more than £32,500 £35,000 £32,500
10% offered a salary of more than £85,000 £75,000 £80,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year +3.65% +2.50%  

IT Support Analyst
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London that featured IT Support Analyst in the job title.

Job vacancy trend for IT Support Analyst in the City of London

IT Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst in the City of London.

Salary trend for IT Support Analyst in the City of London

IT Support Analyst
Salary Histogram in the City of London

The salary distribution of IT jobs citing IT Support Analyst in the City of London over the 3 months to 22 June 2017.

Salary histogram for IT Support Analyst in the City of London

IT Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 22 June 2017, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring IT Support Analyst in the job title.

1 32 (71.11%) Windows
2 27 (60.00%) Active Directory
3 24 (53.33%) Microsoft
4 20 (44.44%) Finance
5 18 (40.00%) Windows 7
6 16 (35.56%) ITIL
6 16 (35.56%) VMware
7 14 (31.11%) Degree
7 14 (31.11%) Microsoft Office
7 14 (31.11%) MS Exchange
7 14 (31.11%) Citrix
8 13 (28.89%) Windows Server
9 12 (26.67%) Windows Server 2012
10 11 (24.44%) Hyper-V
11 10 (22.22%) Banking
12 9 (20.00%) SQL
13 8 (17.78%) Service Delivery
13 8 (17.78%) Internet
13 8 (17.78%) Cisco
13 8 (17.78%) Windows Server 2008
13 8 (17.78%) JIRA
13 8 (17.78%) Windows 10
14 7 (15.56%) Legal
14 7 (15.56%) Linux
14 7 (15.56%) VPN
15 6 (13.33%) FTP
15 6 (13.33%) VoIP
15 6 (13.33%) Apache
15 6 (13.33%) Unix
15 6 (13.33%) Perl

IT Support Analyst Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (31.11%) MS Exchange
2 6 (13.33%) Apache
3 2 (4.44%) IIS
3 2 (4.44%) SharePoint
4 1 (2.22%) Exchange Server 2013
Applications
1 14 (31.11%) Microsoft Office
2 2 (4.44%) Adobe Captivate
2 2 (4.44%) Microsoft Excel
3 1 (2.22%) Microsoft PowerPoint
Cloud Services
1 6 (13.33%) Office 365
Communications & Networking
1 8 (17.78%) Internet
2 7 (15.56%) VPN
3 6 (13.33%) FTP
3 6 (13.33%) VoIP
4 4 (8.89%) Firewall
4 4 (8.89%) Network Security
4 4 (8.89%) SAN
4 4 (8.89%) VLAN
5 3 (6.67%) LAN
5 3 (6.67%) TCP/IP
6 2 (4.44%) DHCP
6 2 (4.44%) DNS
6 2 (4.44%) WAN
6 2 (4.44%) Wi-Fi
7 1 (2.22%) IP Telephony
7 1 (2.22%) NAS
7 1 (2.22%) PBX
7 1 (2.22%) Wireless
Database & Business Intelligence
1 6 (13.33%) MySQL
2 4 (8.89%) SQL Server
Development Applications
1 8 (17.78%) JIRA
General
1 20 (44.44%) Finance
2 10 (22.22%) Banking
3 7 (15.56%) Legal
4 6 (13.33%) Telecoms
5 5 (11.11%) Law
6 2 (4.44%) Investment Banking
7 1 (2.22%) Back Office
7 1 (2.22%) Front Office
7 1 (2.22%) Marketing
7 1 (2.22%) Retail
Libraries, Frameworks & Software Standards
1 6 (13.33%) LAMP
Miscellaneous
1 6 (13.33%) Computer Science
1 6 (13.33%) Fintech
1 6 (13.33%) Hedge funds
2 4 (8.89%) Equities
3 2 (4.44%) Analytical Skills
3 2 (4.44%) BYOD
3 2 (4.44%) Clustering
3 2 (4.44%) e-Learning
3 2 (4.44%) iPhone
3 2 (4.44%) Video Conferencing
4 1 (2.22%) Blackberry
4 1 (2.22%) Derivative
4 1 (2.22%) Smartphone
Operating Systems
1 32 (71.11%) Windows
2 18 (40.00%) Windows 7
3 13 (28.89%) Windows Server
4 12 (26.67%) Windows Server 2012
5 8 (17.78%) Windows 10
5 8 (17.78%) Windows Server 2008
6 7 (15.56%) Linux
7 6 (13.33%) Unix
8 4 (8.89%) Android
9 3 (6.67%) Apple iOS
10 2 (4.44%) Mac OS X
10 2 (4.44%) Windows 8
11 1 (2.22%) Windows XP
Processes & Methodologies
1 16 (35.56%) ITIL
2 8 (17.78%) Service Delivery
3 6 (13.33%) Workflow
4 5 (11.11%) Change Control
4 5 (11.11%) Virtual Environments
5 4 (8.89%) Asset Management
5 4 (8.89%) Contract Management
6 3 (6.67%) Break/Fix
7 2 (4.44%) Agile Software Development
7 2 (4.44%) Consumerization
7 2 (4.44%) Document Management
7 2 (4.44%) Kanban
7 2 (4.44%) Mathematics
7 2 (4.44%) Scrum
7 2 (4.44%) Server Monitoring
7 2 (4.44%) Software License Management
7 2 (4.44%) User Stories
8 1 (2.22%) Logistics
8 1 (2.22%) Practice Management
8 1 (2.22%) Project Management
Programming Languages
1 9 (20.00%) SQL
2 6 (13.33%) Perl
2 6 (13.33%) PHP
3 1 (2.22%) C
3 1 (2.22%) VBA
Qualifications
1 14 (31.11%) Degree
2 6 (13.33%) Computer Science Degree
2 6 (13.33%) ITIL Certification
3 5 (11.11%) MCSE
3 5 (11.11%) Microsoft Certification
4 2 (4.44%) CCNA
4 2 (4.44%) Cisco Certification
4 2 (4.44%) Numerate Degree
5 1 (2.22%) A+ Certification
5 1 (2.22%) MCITP
5 1 (2.22%) MCP
5 1 (2.22%) MCSA
Quality Assurance & Compliance
1 2 (4.44%) QA
2 1 (2.22%) SLA
System Software
1 27 (60.00%) Active Directory
2 11 (24.44%) Hyper-V
3 6 (13.33%) VMware Infrastructure
4 3 (6.67%) XenApp
5 2 (4.44%) Virtual Servers
6 1 (2.22%) VMware Workstation
6 1 (2.22%) XenDesktop
Systems Management
1 6 (13.33%) SCCM
2 5 (11.11%) SCOM
3 4 (8.89%) FortiGate
Vendors
1 24 (53.33%) Microsoft
2 16 (35.56%) VMware
3 14 (31.11%) Citrix
4 8 (17.78%) Cisco
5 4 (8.89%) Apple
6 2 (4.44%) Adobe
6 2 (4.44%) Remedy
7 1 (2.22%) Avaya
7 1 (2.22%) CQG
7 1 (2.22%) Fidessa
7 1 (2.22%) HP
7 1 (2.22%) iManage
7 1 (2.22%) Mitel
7 1 (2.22%) Salesforce.com
7 1 (2.22%) Samsung
City, London
Robert Half
Salary: £26000 - £30000 per annum + Bonus & Benefits
Posted: 3 days ago
City, London
Ashdown IT
Salary: £25000 - £32000 per annum
Posted: 3 days ago