The median annual salary for a IT Support Analyst was £30,000 in advertised job vacancies in the City of London during the 3 months to 25 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
IT Support Analyst
London / City of London
Rank 204 251 262
Rank change year-on-year +47 +11  
Permanent jobs requiring an IT Support Analyst 19 23 58
As % of all permanent IT jobs advertised in the City of London 0.37% 0.32% 0.57%
As % of the Job Titles category 0.39% 0.34% 0.59%
Number of salaries quoted 19 19 57
Median salary £30,000 £30,000 £31,000
Median salary % change year-on-year - -3.22%  
90% offered a salary of more than £26,000 £21,500 £23,500
10% offered a salary of more than £42,900 £36,200 £55,000
UK excluding London median salary £24,000 £24,000 £23,354
% change year-on-year - +2.76%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the City of London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
City of London
Permanent job vacancies with a job title containing a recognized job role 4870 6777 9756
As % of all permanent IT job vacancies advertised in the City of London 95.94% 95.65% 95.46%
Number of salaries quoted 4470 6059 8310
Median salary £57,500 £57,500 £55,000
Median salary % change year-on-year - +4.54%  
90% offered a salary of more than £34,000 £35,000 £33,500
10% offered a salary of more than £85,000 £77,500 £80,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

IT Support Analyst
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London that featured IT Support Analyst in the job title.

Job vacancy trend for IT Support Analyst in the City of London

IT Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst in the City of London.

Salary trend for IT Support Analyst in the City of London

IT Support Analyst
Salary Histogram in the City of London

The salary distribution of IT jobs citing IT Support Analyst in the City of London over the 3 months to 25 March 2017.

Salary histogram for IT Support Analyst in the City of London

IT Support Analyst Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 25 March 2017, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring IT Support Analyst in the job title.

1 28 (62.22%) Windows
2 25 (55.56%) MS Office
3 23 (51.11%) Microsoft
4 22 (48.89%) Active Directory
5 18 (40.00%) ITIL
6 16 (35.56%) Citrix
6 16 (35.56%) Windows 7
7 15 (33.33%) Finance
7 15 (33.33%) MS Excel
8 12 (26.67%) Law
9 11 (24.44%) Legal
10 9 (20.00%) Degree
10 9 (20.00%) JIRA
10 9 (20.00%) Computer Science
10 9 (20.00%) ITIL Certification
10 9 (20.00%) SQL
11 8 (17.78%) MS Exchange
11 8 (17.78%) Internet
11 8 (17.78%) Blackberry
12 7 (15.56%) Service Delivery
12 7 (15.56%) Linux
12 7 (15.56%) Unix
12 7 (15.56%) Banking
13 6 (13.33%) LAMP
13 6 (13.33%) Video Conferencing
13 6 (13.33%) Android
13 6 (13.33%) Apache
13 6 (13.33%) MySQL
13 6 (13.33%) Perl
13 6 (13.33%) PHP

IT Support Analyst Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (17.78%) MS Exchange
2 6 (13.33%) Apache
3 3 (6.67%) SharePoint
4 1 (2.22%) IIS
Applications
1 25 (55.56%) MS Office
2 15 (33.33%) MS Excel
3 2 (4.44%) Adobe Captivate
Business Applications
1 2 (4.44%) Dynamics CRM
Cloud Services
1 2 (4.44%) Office 365
Communications & Networking
1 8 (17.78%) Internet
2 6 (13.33%) FTP
3 5 (11.11%) VPN
4 4 (8.89%) VoIP
5 3 (6.67%) LAN
5 3 (6.67%) WAN
5 3 (6.67%) Wireless
6 2 (4.44%) Cisco IOS
6 2 (4.44%) Firewall
6 2 (4.44%) TCP/IP
7 1 (2.22%) IP Telephony
7 1 (2.22%) PBX
7 1 (2.22%) Wi-Fi
Database & Business Intelligence
1 6 (13.33%) MySQL
2 3 (6.67%) SQL Server
Development Applications
1 9 (20.00%) JIRA
2 2 (4.44%) FrontPage
General
1 15 (33.33%) Finance
2 12 (26.67%) Law
3 11 (24.44%) Legal
4 7 (15.56%) Banking
5 3 (6.67%) Telecoms
6 2 (4.44%) Multimedia
7 1 (2.22%) Investment Banking
Libraries, Frameworks & Software Standards
1 6 (13.33%) LAMP
2 2 (4.44%) HTML
2 2 (4.44%) XML
Miscellaneous
1 9 (20.00%) Computer Science
2 8 (17.78%) Blackberry
3 6 (13.33%) Fintech
3 6 (13.33%) Video Conferencing
4 4 (8.89%) iPhone
4 4 (8.89%) Management Information System
5 2 (4.44%) BYOD
5 2 (4.44%) e-Learning
5 2 (4.44%) Hedge funds
5 2 (4.44%) iPad
6 1 (2.22%) Equities
6 1 (2.22%) Smartphone
6 1 (2.22%) Tandem
Operating Systems
1 28 (62.22%) Windows
2 16 (35.56%) Windows 7
3 7 (15.56%) Linux
3 7 (15.56%) Unix
4 6 (13.33%) Android
5 4 (8.89%) Mac OS X
5 4 (8.89%) Windows 10
5 4 (8.89%) Windows Server
5 4 (8.89%) Windows Server 2012
6 3 (6.67%) Apple iOS
6 3 (6.67%) Windows 8
7 2 (4.44%) Windows Server 2008
8 1 (2.22%) Red Hat Enterprise Linux
8 1 (2.22%) Windows XP
Processes & Methodologies
1 18 (40.00%) ITIL
2 7 (15.56%) Service Delivery
3 6 (13.33%) Workflow
4 5 (11.11%) Change Control
4 5 (11.11%) Virtual Environments
5 3 (6.67%) Document Management
5 3 (6.67%) Service Management
6 2 (4.44%) Asset Management
6 2 (4.44%) Creative Problem-Solving
6 2 (4.44%) CRM
6 2 (4.44%) Incident Management
6 2 (4.44%) Mathematics
6 2 (4.44%) Server Monitoring
7 1 (2.22%) Coaching
7 1 (2.22%) IT Strategy
7 1 (2.22%) Mentoring
7 1 (2.22%) Mobile Device Management
7 1 (2.22%) Project Management
7 1 (2.22%) SDLC
7 1 (2.22%) Wealth Management
Programming Languages
1 9 (20.00%) SQL
2 6 (13.33%) Perl
2 6 (13.33%) PHP
Qualifications
1 9 (20.00%) Degree
1 9 (20.00%) ITIL Certification
2 2 (4.44%) CCNA
2 2 (4.44%) Cisco Certification
2 2 (4.44%) MCSE
2 2 (4.44%) Microsoft Certification
3 1 (2.22%) A+ Certification
3 1 (2.22%) MCITP
3 1 (2.22%) MCP
3 1 (2.22%) MOS
Quality Assurance & Compliance
1 2 (4.44%) SLA
System Software
1 22 (48.89%) Active Directory
2 2 (4.44%) Virtual Servers
2 2 (4.44%) VMware Infrastructure
3 1 (2.22%) XenApp
3 1 (2.22%) XenDesktop
Systems Management
1 5 (11.11%) SCOM
2 1 (2.22%) SCCM
Vendors
1 23 (51.11%) Microsoft
2 16 (35.56%) Citrix
3 6 (13.33%) Apple
4 5 (11.11%) VMware
5 3 (6.67%) iManage
6 2 (4.44%) Adobe
6 2 (4.44%) Cisco
6 2 (4.44%) Interwoven
7 1 (2.22%) Avaya
7 1 (2.22%) HP
7 1 (2.22%) Red Hat
7 1 (2.22%) Salesforce.com
7 1 (2.22%) Samsung