Period
to 15 October 2019

The median annual salary for a Support Engineer was £35,000 in advertised job vacancies in the City of London during the 6 months to 15 October 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
Central London > City of London
6 months to
15 Oct 2019
Same period 2018 Same period 2017
Rank 153 114 128
Rank change year-on-year -39 +14 +25
Permanent jobs requiring a Support Engineer 213 305 241
As % of all permanent IT jobs advertised in the City of London 2.11% 2.75% 2.43%
As % of the Job Titles category 2.21% 2.87% 2.56%
Number of salaries quoted 193 280 225
City of London median annual salary £35,000 £34,250 £33,500
Median salary % change year-on-year +2.19% +2.24% -16.25%
10th Percentile £24,250 £22,500 £24,500
90th Percentile £72,500 £60,000 £63,750
Central London median annual salary £35,000 £35,000 £34,000
% change year-on-year - +2.94% -9.33%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 9,624 10,616 9,431
% of permanent IT jobs with a recognized job title 95.45% 95.85% 95.05%
Number of salaries quoted 8,425 9,517 8,561
City of London median annual salary £65,000 £62,500 £60,000
Median salary % change year-on-year +4.00% +4.17% +4.35%
10th Percentile £36,250 £35,000 £35,000
90th Percentile £95,000 £93,750 £92,500
Central London median annual salary £65,000 £62,500 £60,000
% change year-on-year +4.00% +4.17% +4.35%

Support Engineer
Job Vacancy Trend in the City of London

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Support Engineer in the City of London

Support Engineer
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in the City of London.

Salary trend for Support Engineer in the City of London

Support Engineer
Salary Histogram in the City of London

The salary distribution of IT jobs citing Support Engineer in the City of London over the 6 months to 15 October 2019.

Salary histogram for Support Engineer in the City of London

Support Engineer
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the City of London region over the 6 months to 15 October 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge -12 1 £70,000 +60.92%
Support Engineer
Central London

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 15 October 2019, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region featuring Support Engineer in the job title.

1 138 (64.79%) Windows
2 104 (48.83%) Active Directory
3 103 (48.36%) Office 365
4 87 (40.85%) Microsoft
5 71 (33.33%) Windows 10
6 55 (25.82%) Windows Server
7 51 (23.94%) Windows 7
8 50 (23.47%) Microsoft Office
9 48 (22.54%) VMware
9 48 (22.54%) Azure
10 43 (20.19%) Finance
10 43 (20.19%) SQL
11 42 (19.72%) Linux
12 38 (17.84%) DNS
13 37 (17.37%) DHCP
13 37 (17.37%) Unix
14 36 (16.90%) MS Exchange
15 34 (15.96%) TCP/IP
15 34 (15.96%) Microsoft Certification
16 32 (15.02%) LAN
16 32 (15.02%) VoIP
17 31 (14.55%) WAN
18 30 (14.08%) AWS
19 29 (13.62%) PowerShell
20 28 (13.15%) MCP
20 28 (13.15%) Windows Server 2012
21 27 (12.68%) Wireless
21 27 (12.68%) VMware Infrastructure
22 25 (11.74%) Hedge funds
23 24 (11.27%) Problem-Solving

Support Engineer Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 36 (16.90%) MS Exchange
2 11 (5.16%) Exchange Server 2010
3 10 (4.69%) Exchange Server 2013
3 10 (4.69%) IIS
4 9 (4.23%) OpenStack
5 7 (3.29%) Skype for Business
6 4 (1.88%) Apache
6 4 (1.88%) SharePoint
7 1 (0.47%) Confluence
7 1 (0.47%) IBM Domino
7 1 (0.47%) IBM Notes
Applications
1 50 (23.47%) Microsoft Office
2 2 (0.94%) Microsoft Excel
2 2 (0.94%) Microsoft PowerPoint
3 1 (0.47%) MS Visio
Business Applications
1 4 (1.88%) Dynamics CRM
2 3 (1.41%) SnowdropKCS
3 1 (0.47%) Remedy ITSM
Cloud Services
1 103 (48.36%) Office 365
2 48 (22.54%) Azure
3 30 (14.08%) AWS
4 15 (7.04%) G Suite
5 10 (4.69%) SaaS
6 8 (3.76%) Azure Active Directory
7 3 (1.41%) OpenShift
8 2 (0.94%) Dynamics 365
8 2 (0.94%) GCP
8 2 (0.94%) OneDrive
9 1 (0.47%) Mimecast
Communications & Networking
1 38 (17.84%) DNS
2 37 (17.37%) DHCP
3 34 (15.96%) TCP/IP
4 32 (15.02%) LAN
4 32 (15.02%) VoIP
5 31 (14.55%) WAN
6 27 (12.68%) Wireless
7 18 (8.45%) Firewall
8 9 (4.23%) VLAN
9 8 (3.76%) Remote Desktop
10 7 (3.29%) IP Telephony
10 7 (3.29%) Skype
10 7 (3.29%) Wi-Fi
11 5 (2.35%) SMTP
12 3 (1.41%) BGP
12 3 (1.41%) HTTP
12 3 (1.41%) OSPF
12 3 (1.41%) SAN
13 2 (0.94%) HTTPS
13 2 (0.94%) VPN
Database & Business Intelligence
1 16 (7.51%) SQL Server
2 12 (5.63%) KDB
3 5 (2.35%) Blockchain
4 3 (1.41%) MySQL
5 2 (0.94%) MongoDB
5 2 (0.94%) SQL Server 2014
6 1 (0.47%) Oracle Database
6 1 (0.47%) SQL Server 2012
Development Applications
1 7 (3.29%) JIRA
2 5 (2.35%) Hudson
3 1 (0.47%) Git (software)
3 1 (0.47%) MSI
3 1 (0.47%) Octopus Deploy
3 1 (0.47%) TeamCity
3 1 (0.47%) Visual Studio
3 1 (0.47%) Visual Studio Team System
General
1 43 (20.19%) Finance
2 15 (7.04%) Telecoms
3 13 (6.10%) Front Office
3 13 (6.10%) Marketing
4 9 (4.23%) Advertising
5 7 (3.29%) Law
6 6 (2.82%) Back Office
7 5 (2.35%) Local Government
8 4 (1.88%) Retail
9 3 (1.41%) Banking
9 3 (1.41%) French Language
9 3 (1.41%) Legal
10 2 (0.94%) Electronics
10 2 (0.94%) Financial Institution
10 2 (0.94%) Manufacturing
10 2 (0.94%) Public Sector
11 1 (0.47%) Dutch Language
11 1 (0.47%) German Language
11 1 (0.47%) International Banking
Libraries, Frameworks & Software Standards
1 16 (7.51%) FIX Protocol
2 4 (1.88%) .NET
2 4 (1.88%) CSS
2 4 (1.88%) XML
3 3 (1.41%) COM
3 3 (1.41%) HTML
3 3 (1.41%) SOAP
3 3 (1.41%) Web Services
4 1 (0.47%) 802.1X
Miscellaneous
1 25 (11.74%) Hedge funds
2 12 (5.63%) Self-Motivation
3 11 (5.16%) Analytical Skills
4 8 (3.76%) Fixed Income
4 8 (3.76%) Management Information System
5 7 (3.29%) Equities
6 6 (2.82%) Smartphone
7 5 (2.35%) Blackberry
7 5 (2.35%) iPhone
7 5 (2.35%) Public Cloud
7 5 (2.35%) Video Conferencing
8 4 (1.88%) User Experience
9 2 (0.94%) Clustering
9 2 (0.94%) Data Centre
9 2 (0.94%) Replication
9 2 (0.94%) Wiki
10 1 (0.47%) Derivative
10 1 (0.47%) Driving Licence
10 1 (0.47%) Linux Command Line
10 1 (0.47%) Robotics
Operating Systems
1 138 (64.79%) Windows
2 71 (33.33%) Windows 10
3 55 (25.82%) Windows Server
4 51 (23.94%) Windows 7
5 42 (19.72%) Linux
6 37 (17.37%) Unix
7 28 (13.15%) Windows Server 2012
8 21 (9.86%) Windows Server 2008
9 15 (7.04%) Mac OS X
10 9 (4.23%) Mac OS
11 6 (2.82%) Red Hat Enterprise Linux
12 5 (2.35%) Android
12 5 (2.35%) Windows 8
13 3 (1.41%) Apple iOS
13 3 (1.41%) Data ONTAP
13 3 (1.41%) Windows Server 2003
14 1 (0.47%) Windows XP
Processes & Methodologies
1 24 (11.27%) Problem-Solving
2 22 (10.33%) ITIL
3 20 (9.39%) Asset Management
4 12 (5.63%) Service Delivery
5 11 (5.16%) Infrastructure Engineering
6 10 (4.69%) Critical Thinking
7 9 (4.23%) DevOps
8 8 (3.76%) Time Management
8 8 (3.76%) Virtual Environments
9 7 (3.29%) Fintech
10 6 (2.82%) Change Management
10 6 (2.82%) Incident Management
10 6 (2.82%) ITSM
10 6 (2.82%) Service Management
11 5 (2.35%) CRM
11 5 (2.35%) Patch Management
11 5 (2.35%) Project Delivery
11 5 (2.35%) Risk Management
11 5 (2.35%) Tech Ops
12 4 (1.88%) Preventative Maintenance
Programming Languages
1 43 (20.19%) SQL
2 29 (13.62%) PowerShell
3 24 (11.27%) Python
4 11 (5.16%) Bash Shell
4 11 (5.16%) C#
5 10 (4.69%) Perl
6 8 (3.76%) Shell Script
7 7 (3.29%) Java
8 3 (1.41%) JavaScript
9 2 (0.94%) T-SQL
10 1 (0.47%) C
10 1 (0.47%) C++
10 1 (0.47%) PHP
10 1 (0.47%) VBScript
Qualifications
1 34 (15.96%) Microsoft Certification
2 28 (13.15%) MCP
3 22 (10.33%) MCITP
4 15 (7.04%) MCSA
4 15 (7.04%) MCTS
5 12 (5.63%) Degree
6 8 (3.76%) MCSE
7 6 (2.82%) Cisco Certification
7 6 (2.82%) VMware Certified Professional (VCP)
8 5 (2.35%) A+ Certification
9 4 (1.88%) CCNP
9 4 (1.88%) ITIL Foundation Certificate
10 2 (0.94%) Avaya Certification
10 2 (0.94%) CCNA
10 2 (0.94%) ITIL Certification
10 2 (0.94%) JNCIS
10 2 (0.94%) SC Cleared
10 2 (0.94%) Security Cleared
11 1 (0.47%) MCDST
Quality Assurance & Compliance
1 12 (5.63%) SLA
2 11 (5.16%) QA
3 1 (0.47%) ISO/IEC 27001
3 1 (0.47%) MiFID
System Software
1 104 (48.83%) Active Directory
2 27 (12.68%) VMware Infrastructure
3 20 (9.39%) Hyper-V
4 8 (3.76%) Virtual Machines
5 6 (2.82%) XenApp
6 5 (2.35%) vSphere
6 5 (2.35%) XenDesktop
7 4 (1.88%) KVM
7 4 (1.88%) NFS
7 4 (1.88%) Xen
8 1 (0.47%) Docker
8 1 (0.47%) Microsoft App-V
8 1 (0.47%) VMware ESXi
Systems Management
1 19 (8.92%) SCCM
2 5 (2.35%) Backup Exec
3 3 (1.41%) Ansible
3 3 (1.41%) ITRS Geneos
3 3 (1.41%) Kubernetes
3 3 (1.41%) Nagios
3 3 (1.41%) NetBackup
3 3 (1.41%) Norton AntiVirus
3 3 (1.41%) Red Hat Satellite
4 2 (0.94%) Cisco CUCM
5 1 (0.47%) AppDNA
5 1 (0.47%) FortiGate
5 1 (0.47%) McAfee ePO
5 1 (0.47%) Perfmon
5 1 (0.47%) vCenter Server
5 1 (0.47%) WMI
5 1 (0.47%) WSUS
Vendors
1 87 (40.85%) Microsoft
2 48 (22.54%) VMware
3 23 (10.80%) Cisco
4 14 (6.57%) Citrix
5 12 (5.63%) Sybase
6 10 (4.69%) Sophos
7 9 (4.23%) Avaya
7 9 (4.23%) Remedy
8 8 (3.76%) Veritas
9 7 (3.29%) Salesforce.com
10 6 (2.82%) Red Hat
11 5 (2.35%) Fortinet
11 5 (2.35%) Meraki
12 4 (1.88%) Apple
12 4 (1.88%) Bloomberg
12 4 (1.88%) GoldenSource
12 4 (1.88%) HP
12 4 (1.88%) Palo Alto
12 4 (1.88%) ProCurve
13 3 (1.41%) NetApp