Period
to 7 April 2020

The median annual salary for a Support Engineer was £37,500 in advertised job vacancies in the City of London during the 6 months to 7 April 2020.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
Central London > City of London
6 months to
7 Apr 2020
Same period 2019 Same period 2018
Rank 119 143 148
Rank change year-on-year +24 +5 -32
Permanent jobs requiring a Support Engineer 202 226 228
As % of all permanent jobs advertised in the City of London 2.36% 2.19% 2.11%
As % of the Job Titles category 2.49% 2.30% 2.21%
Number of salaries quoted 191 207 213
Median annual salary £37,500 £37,500 £37,500
10th Percentile £25,975 £25,000 £26,250
90th Percentile £71,250 £63,750 £64,750
Central London median annual salary £36,500 £35,500 £37,500
% change year-on-year +2.82% -5.33% +2.74%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 8,119 9,843 10,324
% of permanent IT jobs with a recognized job title 94.77% 95.41% 95.65%
Number of salaries quoted 7,046 8,758 9,103
Median annual salary £65,000 £65,000 £60,000
Median salary % change year-on-year - +8.33% +0.84%
10th Percentile £37,500 £35,000 £36,000
90th Percentile £97,500 £95,000 £93,750
Central London median annual salary £65,000 £65,000 £60,000
% change year-on-year - +8.33% +4.35%

Support Engineer
Job Vacancy Trend in the City of London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Support Engineer in the City of London

Support Engineer
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing Support Engineer in the City of London.

Salary trend for Support Engineer in the City of London

Support Engineer
Salary Histogram in the City of London

Salary distribution for jobs citing Support Engineer in the City of London over the 6 months to 7 April 2020.

Salary histogram for Support Engineer in the City of London

Support Engineer
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the City of London region over the 6 months to 7 April 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Moorgate - 1 £52,500 -
Support Engineer
Central London

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 7 April 2020, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region featuring Support Engineer in the job title.

1 157 (77.72%) Windows
2 101 (50.00%) Office 365
3 98 (48.51%) Active Directory
4 83 (41.09%) Windows 10
5 81 (40.10%) Microsoft
6 60 (29.70%) Finance
7 59 (29.21%) Windows Server
8 49 (24.26%) Windows 7
9 45 (22.28%) Linux
10 39 (19.31%) VMware
10 39 (19.31%) Problem-Solving
11 38 (18.81%) TCP/IP
12 36 (17.82%) Firewall
13 32 (15.84%) Microsoft Office
14 31 (15.35%) Azure
15 29 (14.36%) Python
16 28 (13.86%) ITIL
16 28 (13.86%) MS Exchange
17 27 (13.37%) VMware Infrastructure
17 27 (13.37%) Apple iOS
18 25 (12.38%) Cisco
18 25 (12.38%) Citrix
18 25 (12.38%) Microsoft Certification
19 22 (10.89%) PowerShell
19 22 (10.89%) Windows Server 2012
20 21 (10.40%) SQL
21 19 (9.41%) MCSA
21 19 (9.41%) Android
21 19 (9.41%) SCCM
22 18 (8.91%) Software Engineering

Support Engineer Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (13.86%) MS Exchange
2 17 (8.42%) SharePoint
3 11 (5.45%) Exchange Server 2010
4 8 (3.96%) JBoss
4 8 (3.96%) Tomcat
5 7 (3.47%) Apache
5 7 (3.47%) Exchange Server 2013
6 2 (0.99%) Exchange Server 2007
6 2 (0.99%) IBM Notes
6 2 (0.99%) IIS
7 1 (0.50%) EPiServer
7 1 (0.50%) MQSeries
Applications
1 32 (15.84%) Microsoft Office
2 7 (3.47%) Microsoft Excel
2 7 (3.47%) Microsoft PowerPoint
3 2 (0.99%) MS Visio
Business Applications
1 1 (0.50%) Dynamics NAV
1 1 (0.50%) Markit EDM
Cloud Services
1 101 (50.00%) Office 365
2 31 (15.35%) Azure
3 12 (5.94%) AWS
4 8 (3.96%) Azure Active Directory
5 7 (3.47%) SaaS
6 4 (1.98%) G Suite
7 2 (0.99%) Mimecast
8 1 (0.50%) GCP
8 1 (0.50%) OneDrive
Communications & Networking
1 38 (18.81%) TCP/IP
2 36 (17.82%) Firewall
3 16 (7.92%) LAN
3 16 (7.92%) WAN
3 16 (7.92%) Wireshark
4 15 (7.43%) VoIP
5 13 (6.44%) DNS
6 8 (3.96%) VPN
6 8 (3.96%) Wireless
7 7 (3.47%) Internet
8 6 (2.97%) Wi-Fi
9 5 (2.48%) DHCP
10 4 (1.98%) SAN
10 4 (1.98%) VLAN
11 3 (1.49%) BGP
11 3 (1.49%) OSPF
12 2 (0.99%) NAS
12 2 (0.99%) PBX
12 2 (0.99%) Skype
13 1 (0.50%) Remote Desktop
Database & Business Intelligence
1 7 (3.47%) SQL Server
2 5 (2.48%) KDB
3 4 (1.98%) Blockchain
4 1 (0.50%) Amazon DynamoDB
4 1 (0.50%) Apache Ignite
4 1 (0.50%) Data Warehouse
4 1 (0.50%) MySQL
4 1 (0.50%) NoSQL
4 1 (0.50%) QlikView
4 1 (0.50%) SQL Server 2012
4 1 (0.50%) SQL Server 2014
Development Applications
1 3 (1.49%) Git (software)
2 1 (0.50%) git-flow
2 1 (0.50%) Jenkins
2 1 (0.50%) JIRA
2 1 (0.50%) Maven
2 1 (0.50%) Postman
2 1 (0.50%) Visual Studio
General
1 60 (29.70%) Finance
2 16 (7.92%) Banking
3 11 (5.45%) Back Office
4 7 (3.47%) Advertising
4 7 (3.47%) Front Office
4 7 (3.47%) Telecoms
5 5 (2.48%) Law
5 5 (2.48%) Legal
5 5 (2.48%) Marketing
6 2 (0.99%) Investment Banking
7 1 (0.50%) French Language
7 1 (0.50%) German Language
7 1 (0.50%) Pharmaceutical
7 1 (0.50%) Retail
Libraries, Frameworks & Software Standards
1 16 (7.92%) WebSockets
2 7 (3.47%) FIX Protocol
3 3 (1.49%) .NET
4 2 (0.99%) Software Packaging
4 2 (0.99%) Spring
4 2 (0.99%) XML
5 1 (0.50%) .NET Framework
5 1 (0.50%) ASP.NET
5 1 (0.50%) COM
5 1 (0.50%) Hibernate
5 1 (0.50%) iBATIS
5 1 (0.50%) iOS SDK
5 1 (0.50%) JSON
5 1 (0.50%) REST
5 1 (0.50%) RESTful
5 1 (0.50%) SOAP
5 1 (0.50%) Swing
5 1 (0.50%) UIKit
5 1 (0.50%) Web Services
5 1 (0.50%) XSLT
Miscellaneous
1 17 (8.42%) Video Conferencing
2 13 (6.44%) Analytical Skills
3 8 (3.96%) Self-Motivation
4 7 (3.47%) Hedge funds
5 6 (2.97%) Client/Server
5 6 (2.97%) CMDB
5 6 (2.97%) Data Centre
5 6 (2.97%) User Experience
6 4 (1.98%) Blackberry
7 3 (1.49%) Replication
8 2 (0.99%) CCTV
8 2 (0.99%) Foreign Exchange (FX)
8 2 (0.99%) iPhone
9 1 (0.50%) Clustering
9 1 (0.50%) Equities
9 1 (0.50%) Fixed Income
9 1 (0.50%) iPad
9 1 (0.50%) Management Information System
9 1 (0.50%) Mobile Computing
9 1 (0.50%) Public Cloud
Operating Systems
1 157 (77.72%) Windows
2 83 (41.09%) Windows 10
3 59 (29.21%) Windows Server
4 49 (24.26%) Windows 7
5 45 (22.28%) Linux
6 27 (13.37%) Apple iOS
7 22 (10.89%) Windows Server 2012
8 19 (9.41%) Android
9 14 (6.93%) Windows Server 2008
10 13 (6.44%) Mac OS
11 11 (5.45%) Windows Server 2016
12 9 (4.46%) Unix
13 8 (3.96%) Red Hat Enterprise Linux
14 7 (3.47%) Mac OS X
14 7 (3.47%) Windows Server 2003
15 6 (2.97%) Windows XP
16 3 (1.49%) VMS
17 2 (0.99%) Ubuntu
17 2 (0.99%) Windows Server 2019
18 1 (0.50%) Windows 8
Processes & Methodologies
1 39 (19.31%) Problem-Solving
2 28 (13.86%) ITIL
3 18 (8.91%) Software Engineering
4 16 (7.92%) Analytics
4 16 (7.92%) Infrastructure Engineering
5 10 (4.95%) Service Delivery
6 9 (4.46%) Break/Fix
7 8 (3.96%) Time Management
8 7 (3.47%) Critical Thinking
9 6 (2.97%) Application Packaging
9 6 (2.97%) Decision-Making
9 6 (2.97%) DevOps
9 6 (2.97%) ITSM
9 6 (2.97%) Server Virtualisation
10 5 (2.48%) Line Management
10 5 (2.48%) Project Delivery
11 4 (1.98%) Asset Management
11 4 (1.98%) Change Management
11 4 (1.98%) Computer Science
11 4 (1.98%) Fintech
Programming Languages
1 29 (14.36%) Python
2 22 (10.89%) PowerShell
3 21 (10.40%) SQL
4 17 (8.42%) Java
5 16 (7.92%) Bash Shell
5 16 (7.92%) C#
6 14 (6.93%) JavaScript
7 5 (2.48%) Shell Script
8 3 (1.49%) Perl
9 2 (0.99%) AppleScript
10 1 (0.50%) Apple Swift
10 1 (0.50%) C++
10 1 (0.50%) Ruby
10 1 (0.50%) XPath
Qualifications
1 25 (12.38%) Microsoft Certification
2 19 (9.41%) MCSA
3 15 (7.43%) MCP
4 10 (4.95%) MCSE
5 7 (3.47%) Degree
6 6 (2.97%) CTC Cleared
6 6 (2.97%) SC Cleared
6 6 (2.97%) Security Cleared
7 5 (2.48%) Cisco Certification
8 4 (1.98%) CCNP
9 3 (1.49%) ITIL Certification
9 3 (1.49%) JNCIS
9 3 (1.49%) MCITP
10 2 (0.99%) CCNA
10 2 (0.99%) ITIL Foundation Certificate
11 1 (0.50%) A+ Certification
11 1 (0.50%) Avaya Certification
11 1 (0.50%) Computer Science Degree
11 1 (0.50%) Network+ Certification
11 1 (0.50%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 13 (6.44%) SLA
2 7 (3.47%) QA
3 2 (0.99%) ISO/IEC 27001
4 1 (0.50%) ISO/IEC 20000
4 1 (0.50%) PMO
4 1 (0.50%) Sarbanes-Oxley
System Software
1 98 (48.51%) Active Directory
2 27 (13.37%) VMware Infrastructure
3 14 (6.93%) Hyper-V
4 6 (2.97%) XenDesktop
5 3 (1.49%) Docker
5 3 (1.49%) Firmware
5 3 (1.49%) XenApp
6 2 (0.99%) vSphere
7 1 (0.50%) Apache ZooKeeper
7 1 (0.50%) Microsoft Virtual Server
7 1 (0.50%) Virtual Servers
7 1 (0.50%) VMware ESXi
7 1 (0.50%) VMware Workstation
7 1 (0.50%) Xen
Systems Management
1 19 (9.41%) SCCM
2 10 (4.95%) Microsoft Intune
3 4 (1.98%) Jamf Pro
4 3 (1.49%) Backup Exec
5 2 (0.99%) Norton AntiVirus
5 2 (0.99%) WSUS
6 1 (0.50%) Ansible
6 1 (0.50%) Control-M
6 1 (0.50%) FortiGate
6 1 (0.50%) ITRS Geneos
6 1 (0.50%) Kibana
6 1 (0.50%) Kubernetes
6 1 (0.50%) Opscode Chef
6 1 (0.50%) Puppet
6 1 (0.50%) SCOM
6 1 (0.50%) Symantec Endpoint Protection
6 1 (0.50%) Terraform
Vendors
1 81 (40.10%) Microsoft
2 39 (19.31%) VMware
3 25 (12.38%) Cisco
3 25 (12.38%) Citrix
4 15 (7.43%) Bloomberg
5 14 (6.93%) Apple
6 13 (6.44%) Reuters
7 11 (5.45%) Avaya
7 11 (5.45%) HP
8 9 (4.46%) Meraki
8 9 (4.46%) ServiceNow
9 7 (3.47%) Ivanti
10 6 (2.97%) Dell
10 6 (2.97%) Nortel
10 6 (2.97%) Remedy
10 6 (2.97%) Sybase
10 6 (2.97%) Symantec
11 5 (2.48%) Google
11 5 (2.48%) Juniper
12 4 (1.98%) Polycom