Period
to 19 October 2021

The median annual salary for a Support Engineer was £42,500 in advertised job vacancies in the City of London during the 6 months to 19 October 2021.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
Central London > City of London
6 months to
19 Oct 2021
Same period 2020 Same period 2019
Rank 187 153 144
Rank change year-on-year -34 -9 -31
Permanent jobs requiring a Support Engineer 70 47 211
As % of all permanent jobs advertised in the City of London 1.18% 1.30% 2.12%
As % of the Job Titles category 1.26% 1.39% 2.22%
Number of salaries quoted 59 38 188
10th Percentile £27,900 £26,025 £24,250
25th Percentile £31,250 £27,874 £28,438
Median annual salary (50th Percentile) £42,500 £37,500 £34,500
Median % change year-on-year +13.33% +8.70% -1.43%
75th Percentile £62,500 £53,125 £48,750
90th Percentile £69,500 £71,250 £72,500
Central London median annual salary £37,500 £45,000 £35,000
% change year-on-year -16.67% +28.57% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 5,572 3,372 9,506
% of permanent IT jobs with a recognized job title 93.54% 93.28% 95.48%
Number of salaries quoted 4,947 2,956 8,407
10th Percentile £42,500 £42,500 £36,250
25th Percentile £53,750 £52,500 £48,750
Median annual salary (50th Percentile) £70,000 £70,000 £65,000
Median % change year-on-year - +7.69% +4.00%
75th Percentile £90,000 £85,000 £82,500
90th Percentile £105,000 £100,000 £95,000
Central London median annual salary £70,000 £67,500 £65,000
% change year-on-year +3.70% +3.85% +4.00%

Support Engineer
Job Vacancy Trend in the City of London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Support Engineer in the City of London

Support Engineer
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing Support Engineer in the City of London.

Salary trend for Support Engineer in the City of London

Support Engineer
Salary Histogram in the City of London

Salary distribution for jobs citing Support Engineer in the City of London over the 6 months to 19 October 2021.

Salary histogram for Support Engineer in the City of London

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 19 October 2021, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region featuring Support Engineer in the job title.

1 41 (58.57%) Windows
2 28 (40.00%) Active Directory
3 27 (38.57%) Microsoft 365
4 22 (31.43%) Finance
4 22 (31.43%) Microsoft
5 17 (24.29%) SQL
5 17 (24.29%) ITIL
6 14 (20.00%) Apple
6 14 (20.00%) Windows 10
7 13 (18.57%) PowerShell
7 13 (18.57%) XML
7 13 (18.57%) Microsoft Office
8 12 (17.14%) Java
8 12 (17.14%) Fintech
8 12 (17.14%) Windows Server
8 12 (17.14%) Kubernetes
8 12 (17.14%) Social Skills
9 11 (15.71%) SCCM
9 11 (15.71%) Linux
9 11 (15.71%) OOP
9 11 (15.71%) Microsoft Excel
10 10 (14.29%) Firewall
10 10 (14.29%) Reuters
10 10 (14.29%) Bloomberg
10 10 (14.29%) TCP/IP
10 10 (14.29%) Android
10 10 (14.29%) Azure
11 9 (12.86%) SQL Server
11 9 (12.86%) VMware
12 8 (11.43%) Handset

Support Engineer Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (7.14%) MS Exchange
2 4 (5.71%) SharePoint
3 2 (2.86%) Skype for Business
4 1 (1.43%) Elasticsearch
4 1 (1.43%) Exchange Server 2013
4 1 (1.43%) IIS
4 1 (1.43%) nginx
Applications
1 13 (18.57%) Microsoft Office
2 11 (15.71%) Microsoft Excel
3 4 (5.71%) Microsoft PowerPoint
4 1 (1.43%) Adobe Creative Suite
Cloud Services
1 27 (38.57%) Microsoft 365
2 10 (14.29%) Azure
3 8 (11.43%) Slack
4 6 (8.57%) Google Workspace
5 5 (7.14%) AWS
5 5 (7.14%) Azure Active Directory
6 3 (4.29%) OneDrive
7 2 (2.86%) GCP
7 2 (2.86%) SaaS
8 1 (1.43%) OpenShift
8 1 (1.43%) Sumo Logic
Communications & Networking
1 10 (14.29%) Firewall
1 10 (14.29%) TCP/IP
2 7 (10.00%) DNS
3 6 (8.57%) DHCP
3 6 (8.57%) VPN
4 5 (7.14%) Wireless
5 4 (5.71%) WAN
5 4 (5.71%) WebEx
6 3 (4.29%) LAN
6 3 (4.29%) Network Security
7 2 (2.86%) HTTP
7 2 (2.86%) HTTPS
7 2 (2.86%) Skype
7 2 (2.86%) VLAN
8 1 (1.43%) Cisco ASA
8 1 (1.43%) Cisco IOS
8 1 (1.43%) SMTP
8 1 (1.43%) tcpdump
8 1 (1.43%) Telnet
8 1 (1.43%) Unified Communications
Database & Business Intelligence
1 9 (12.86%) SQL Server
2 1 (1.43%) Apache Cassandra
2 1 (1.43%) ArangoDB
2 1 (1.43%) Blockchain
2 1 (1.43%) CockroachDB
2 1 (1.43%) Oracle Database
2 1 (1.43%) Redis
2 1 (1.43%) Relational Database
Development Applications
1 7 (10.00%) WinDbg
2 1 (1.43%) Visual Studio
General
1 22 (31.43%) Finance
2 12 (17.14%) Social Skills
3 4 (5.71%) Inclusion and Diversity
4 3 (4.29%) Law
4 3 (4.29%) Telecoms
5 2 (2.86%) Analytical Skills
5 2 (2.86%) Financial Institution
5 2 (2.86%) Front Office
5 2 (2.86%) Legal
6 1 (1.43%) Back Office
6 1 (1.43%) Documentation Skills
6 1 (1.43%) Marketing
6 1 (1.43%) Organisational Skills
6 1 (1.43%) Presentation Skills
Libraries, Frameworks & Software Standards
1 13 (18.57%) XML
2 4 (5.71%) FIX Protocol
3 3 (4.29%) COM
4 1 (1.43%) Kafka
4 1 (1.43%) Software Packaging
4 1 (1.43%) Web Services
Miscellaneous
1 8 (11.43%) Fat Client
1 8 (11.43%) Handset
1 8 (11.43%) Thin Client
2 6 (8.57%) iPad
3 5 (7.14%) Video Conferencing
4 3 (4.29%) Blackberry
4 3 (4.29%) Management Information System
5 2 (2.86%) Fixed Income
5 2 (2.86%) iPhone
5 2 (2.86%) Self-Motivation
6 1 (1.43%) Client/Server
6 1 (1.43%) Cloud Native
6 1 (1.43%) Derivative
6 1 (1.43%) Device Driver
6 1 (1.43%) Equities
6 1 (1.43%) Foreign Exchange (FX)
6 1 (1.43%) Mobile Computing
6 1 (1.43%) User Experience
6 1 (1.43%) Wiki
Operating Systems
1 41 (58.57%) Windows
2 14 (20.00%) Windows 10
3 12 (17.14%) Windows Server
4 11 (15.71%) Linux
5 10 (14.29%) Android
6 5 (7.14%) Unix
6 5 (7.14%) Windows Server 2016
6 5 (7.14%) Windows Server 2019
7 4 (5.71%) Windows 7
8 3 (4.29%) Mac OS
8 3 (4.29%) Mac OS X
9 1 (1.43%) Red Hat Enterprise Linux
9 1 (1.43%) Windows Phone
9 1 (1.43%) Windows XP
Processes & Methodologies
1 17 (24.29%) ITIL
2 12 (17.14%) Fintech
3 11 (15.71%) OOP
4 8 (11.43%) Problem Management
5 7 (10.00%) Problem-Solving
6 4 (5.71%) Computer Science
7 3 (4.29%) Antivirus Management
7 3 (4.29%) Break/Fix
7 3 (4.29%) DevOps
7 3 (4.29%) Infrastructure Engineering
8 2 (2.86%) Business Analysis
8 2 (2.86%) Continuous Improvement
8 2 (2.86%) Cybersecurity
8 2 (2.86%) Full Stack Development
8 2 (2.86%) High-Frequency Trading
8 2 (2.86%) Insurtech
8 2 (2.86%) Mentoring
8 2 (2.86%) Patch Management
8 2 (2.86%) Site Reliability Engineering
8 2 (2.86%) Thought Leadership
Programming Languages
1 17 (24.29%) SQL
2 13 (18.57%) PowerShell
3 12 (17.14%) Java
4 8 (11.43%) VBScript
5 7 (10.00%) Python
5 7 (10.00%) T-SQL
6 3 (4.29%) Bash Shell
7 1 (1.43%) C
7 1 (1.43%) Perl
Qualifications
1 8 (11.43%) Degree
2 4 (5.71%) Microsoft Certification
3 2 (2.86%) A+ Certification
3 2 (2.86%) CCDA
3 2 (2.86%) CCENT
3 2 (2.86%) CCNA
3 2 (2.86%) CCNP
3 2 (2.86%) CEH
3 2 (2.86%) Cisco Certification
3 2 (2.86%) CompTIA Security+
3 2 (2.86%) CWNA
3 2 (2.86%) Master's Degree
3 2 (2.86%) MCSA
3 2 (2.86%) MCSE
3 2 (2.86%) Network+ Certification
4 1 (1.43%) AWS Certification
4 1 (1.43%) Computer Science Degree
4 1 (1.43%) ITIL Foundation Certificate
4 1 (1.43%) MCP
4 1 (1.43%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (4.29%) SLA
2 2 (2.86%) ISO/IEC 27001
3 1 (1.43%) PCI DSS
System Software
1 28 (40.00%) Active Directory
2 8 (11.43%) VMware Infrastructure
3 1 (1.43%) Ceph
3 1 (1.43%) Virtual Desktop
3 1 (1.43%) VMware ESXi
Systems Management
1 12 (17.14%) Kubernetes
2 11 (15.71%) SCCM
3 7 (10.00%) Perfmon
4 5 (7.14%) Microsoft Intune
5 2 (2.86%) Grafana
5 2 (2.86%) Prometheus
6 1 (1.43%) Ansible
6 1 (1.43%) HAProxy
6 1 (1.43%) MOM
6 1 (1.43%) Opscode Chef
6 1 (1.43%) Puppet
6 1 (1.43%) Single Sign-On
6 1 (1.43%) Sysprep
6 1 (1.43%) ZABBIX
Vendors
1 22 (31.43%) Microsoft
2 14 (20.00%) Apple
3 10 (14.29%) Bloomberg
3 10 (14.29%) Reuters
4 9 (12.86%) VMware
5 7 (10.00%) Google
6 5 (7.14%) Cisco
7 4 (5.71%) Citrix
8 3 (4.29%) HP
8 3 (4.29%) Oracle
8 3 (4.29%) ServiceNow
9 2 (2.86%) MobileIron
9 2 (2.86%) Splunk
10 1 (1.43%) Adobe
10 1 (1.43%) Avaya
10 1 (1.43%) F5
10 1 (1.43%) Nimble Storage
10 1 (1.43%) Polycom
10 1 (1.43%) Remedy
10 1 (1.43%) Salesforce.com