Period
to 16 June 2021

The median annual salary for a Support Engineer was £42,500 in advertised job vacancies in the City of London during the 6 months to 16 June 2021.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
Central London > City of London
6 months to
16 Jun 2021
Same period 2020 Same period 2019
Rank 182 121 159
Rank change year-on-year -61 +38 -22
Permanent jobs requiring a Support Engineer 56 135 189
As % of all permanent jobs advertised in the City of London 1.08% 2.15% 1.88%
As % of the Job Titles category 1.16% 2.28% 1.97%
Number of salaries quoted 47 124 168
10th Percentile £29,075 £25,983 £24,600
25th Percentile £33,750 £29,188 £29,000
Median annual salary (50th Percentile) £42,500 £41,250 £35,000
Median % change year-on-year +3.03% +17.86% -2.78%
75th Percentile £46,875 £65,250 £49,250
90th Percentile £62,500 £71,250 £70,000
Central London median annual salary £42,500 £37,500 £35,000
% change year-on-year +13.33% +7.14% -6.04%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 4,810 5,930 9,584
% of permanent IT jobs with a recognized job title 92.82% 94.29% 95.34%
Number of salaries quoted 4,259 5,194 8,568
10th Percentile £42,500 £40,000 £36,250
25th Percentile £52,500 £51,250 £48,750
Median annual salary (50th Percentile) £70,000 £67,500 £65,000
Median % change year-on-year +3.70% +3.85% +4.00%
75th Percentile £88,750 £83,750 £82,500
90th Percentile £105,000 £97,500 £95,000
Central London median annual salary £70,000 £67,500 £65,000
% change year-on-year +3.70% +3.85% +8.33%

Support Engineer
Job Vacancy Trend in the City of London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Support Engineer in the City of London

Support Engineer
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing Support Engineer in the City of London.

Salary trend for Support Engineer in the City of London

Support Engineer
Salary Histogram in the City of London

Salary distribution for jobs citing Support Engineer in the City of London over the 6 months to 16 June 2021.

Salary histogram for Support Engineer in the City of London

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 16 June 2021, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region featuring Support Engineer in the job title.

1 34 (60.71%) Windows
2 32 (57.14%) Microsoft 365
3 28 (50.00%) Finance
4 23 (41.07%) ITIL
5 20 (35.71%) Management Information System
5 20 (35.71%) VPN
6 19 (33.93%) Cisco
7 16 (28.57%) Active Directory
8 15 (26.79%) Windows Server
9 13 (23.21%) Citrix
9 13 (23.21%) SQL
10 12 (21.43%) Java
10 12 (21.43%) Microsoft
11 11 (19.64%) Windows 10
12 10 (17.86%) XML
13 9 (16.07%) Microsoft Office
13 9 (16.07%) Azure
13 9 (16.07%) Fintech
14 8 (14.29%) Linux
14 8 (14.29%) Social Skills
15 7 (12.50%) Web Services
15 7 (12.50%) Oracle
15 7 (12.50%) CCNA
15 7 (12.50%) Cisco Certification
15 7 (12.50%) TCP/IP
15 7 (12.50%) Kubernetes
15 7 (12.50%) AWS
15 7 (12.50%) PowerShell
16 6 (10.71%) Video Conferencing
16 6 (10.71%) Windows 7

Support Engineer Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (7.14%) SharePoint
2 2 (3.57%) Skype for Business
3 1 (1.79%) Confluence
3 1 (1.79%) Elasticsearch
3 1 (1.79%) Exchange Server 2013
3 1 (1.79%) MS Exchange
3 1 (1.79%) WebLogic
Applications
1 9 (16.07%) Microsoft Office
2 2 (3.57%) Microsoft Excel
3 1 (1.79%) Microsoft PowerPoint
Cloud Services
1 32 (57.14%) Microsoft 365
2 9 (16.07%) Azure
3 7 (12.50%) AWS
4 5 (8.93%) OpenShift
5 3 (5.36%) Azure Active Directory
6 2 (3.57%) Amazon EC2
6 2 (3.57%) Amazon ECS
6 2 (3.57%) Amazon ELB
6 2 (3.57%) GCP
7 1 (1.79%) Mimecast
7 1 (1.79%) OneDrive
Communications & Networking
1 20 (35.71%) VPN
2 7 (12.50%) TCP/IP
3 6 (10.71%) DHCP
3 6 (10.71%) Firewall
4 5 (8.93%) DNS
4 5 (8.93%) Network Security
5 4 (7.14%) VLAN
6 3 (5.36%) iSCSI
6 3 (5.36%) NAS
7 2 (3.57%) HTTP
7 2 (3.57%) HTTPS
7 2 (3.57%) Multicast
7 2 (3.57%) Skype
7 2 (3.57%) WAN
7 2 (3.57%) WebEx
8 1 (1.79%) Internet
8 1 (1.79%) VoIP
Database & Business Intelligence
1 4 (7.14%) PostgreSQL
2 2 (3.57%) Amazon RDS
3 1 (1.79%) Oracle Database
3 1 (1.79%) SQL Server
Development Applications
1 4 (7.14%) JIRA
2 1 (1.79%) Artifactory
2 1 (1.79%) Git (software)
2 1 (1.79%) Maven
2 1 (1.79%) SonarQube
General
1 28 (50.00%) Finance
2 8 (14.29%) Social Skills
3 4 (7.14%) Legal
4 3 (5.36%) Analytical Skills
4 3 (5.36%) Documentation Skills
4 3 (5.36%) Law
5 2 (3.57%) Banking
5 2 (3.57%) Telecoms
6 1 (1.79%) Front Office
6 1 (1.79%) Investment Banking
Libraries, Frameworks & Software Standards
1 10 (17.86%) XML
2 7 (12.50%) Web Services
3 4 (7.14%) JMS
3 4 (7.14%) XSD
4 2 (3.57%) .NET
5 1 (1.79%) Classic ASP
5 1 (1.79%) Kafka
5 1 (1.79%) Spring
Miscellaneous
1 20 (35.71%) Management Information System
2 6 (10.71%) Video Conferencing
3 3 (5.36%) Clustering
3 3 (5.36%) Replication
4 2 (3.57%) User Experience
5 1 (1.79%) Blackberry
5 1 (1.79%) Derivative
5 1 (1.79%) Equity Derivative
5 1 (1.79%) Hedge funds
5 1 (1.79%) iPhone
5 1 (1.79%) Market Risk
5 1 (1.79%) Video\Live Streaming
Operating Systems
1 34 (60.71%) Windows
2 15 (26.79%) Windows Server
3 11 (19.64%) Windows 10
4 8 (14.29%) Linux
5 6 (10.71%) Windows 7
6 4 (7.14%) Mac OS
7 3 (5.36%) Android
7 3 (5.36%) Ubuntu
7 3 (5.36%) Windows Server 2008
8 2 (3.57%) CentOS
8 2 (3.57%) Mac OS X
8 2 (3.57%) Windows Server 2019
9 1 (1.79%) Windows XP
Processes & Methodologies
1 23 (41.07%) ITIL
2 9 (16.07%) Fintech
3 6 (10.71%) DevOps
3 6 (10.71%) OOP
4 4 (7.14%) Cybersecurity
5 3 (5.36%) Asset Management
5 3 (5.36%) High Availability
5 3 (5.36%) ITSM
6 2 (3.57%) Computer Science
6 2 (3.57%) Data Loss Prevention
6 2 (3.57%) Problem-Solving
6 2 (3.57%) Web Development
7 1 (1.79%) Cloud Operations
7 1 (1.79%) Commercial Awareness
7 1 (1.79%) Continuous Deployment
7 1 (1.79%) Cost Reduction
7 1 (1.79%) Mathematics
7 1 (1.79%) Preventative Maintenance
7 1 (1.79%) Site Reliability Engineering
7 1 (1.79%) Workshop Facilitation
Programming Languages
1 13 (23.21%) SQL
2 12 (21.43%) Java
3 7 (12.50%) PowerShell
4 5 (8.93%) Python
5 4 (7.14%) XPath
6 3 (5.36%) T-SQL
7 2 (3.57%) C
7 2 (3.57%) C#
8 1 (1.79%) Bash Shell
8 1 (1.79%) PL/SQL
8 1 (1.79%) VB
Qualifications
1 7 (12.50%) CCNA
1 7 (12.50%) Cisco Certification
2 5 (8.93%) Degree
2 5 (8.93%) Microsoft Certification
3 4 (7.14%) CCNP
3 4 (7.14%) Network+ Certification
4 3 (5.36%) ITIL Certification
4 3 (5.36%) MCSA
5 2 (3.57%) A+ Certification
5 2 (3.57%) CCDA
5 2 (3.57%) CCENT
5 2 (3.57%) CEH
5 2 (3.57%) CIW
5 2 (3.57%) CompTIA Security+
5 2 (3.57%) CWNA
5 2 (3.57%) ITIL Foundation Certificate
5 2 (3.57%) Master's Degree
5 2 (3.57%) MCSE
6 1 (1.79%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 4 (7.14%) ISO/IEC 27001
2 3 (5.36%) Cyber Essentials
2 3 (5.36%) Cyber Essentials PLUS
System Software
1 16 (28.57%) Active Directory
2 4 (7.14%) VMware Infrastructure
3 3 (5.36%) Docker
3 3 (5.36%) Hyper-V
3 3 (5.36%) XenDesktop
4 2 (3.57%) Virtual Desktop
5 1 (1.79%) BitLocker
5 1 (1.79%) Virtual Machines
Systems Management
1 7 (12.50%) Kubernetes
2 4 (7.14%) Grafana
2 4 (7.14%) Microsoft Intune
2 4 (7.14%) SCOM
3 3 (5.36%) Failover Clustering
3 3 (5.36%) Microsoft Data Protection Manager
3 3 (5.36%) SCDPM
4 2 (3.57%) Single Sign-On
4 2 (3.57%) Sysprep
5 1 (1.79%) Ansible
5 1 (1.79%) Jamf Pro
5 1 (1.79%) Opscode Chef
5 1 (1.79%) Puppet
5 1 (1.79%) SCCM
Vendors
1 19 (33.93%) Cisco
2 13 (23.21%) Citrix
3 12 (21.43%) Microsoft
4 7 (12.50%) Oracle
5 4 (7.14%) ServiceNow
5 4 (7.14%) VMware
6 3 (5.36%) Apple
6 3 (5.36%) Aruba
6 3 (5.36%) Barracuda Networks
6 3 (5.36%) HP
6 3 (5.36%) Synology
7 2 (3.57%) Google
8 1 (1.79%) Avaya
8 1 (1.79%) Mitel
8 1 (1.79%) Polycom
8 1 (1.79%) Sage