Period
to 20 November 2017

The median annual salary for a Support Engineer was £35,000 in advertised job vacancies in the City of London during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
Central London > City of London
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 131 154 159
Rank change year-on-year +23 +5 -9
Permanent jobs requiring a Support Engineer 244 216 313
As % of all permanent IT jobs advertised in the City of London 2.39% 1.87% 1.83%
As % of the Job Titles category 2.52% 1.94% 1.91%
Number of salaries quoted 230 209 292
City of London median annual salary £35,000 £36,000 £35,000
Median salary % change year-on-year -2.78% +2.86% -2.78%
10th Percentile £24,500 £25,750 £22,750
90th Percentile £65,000 £57,500 £61,125
Central London median annual salary £35,000 £35,000 £32,500
% change year-on-year - +7.69% -7.14%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 9671 11114 16415
% of permanent IT jobs with a recognized job title 94.75% 96.38% 95.78%
Number of salaries quoted 8765 10132 14264
City of London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% -
10th Percentile £34,750 £33,750 £32,500
90th Percentile £92,500 £88,750 £87,500
Central London median annual salary £58,000 £57,500 £55,000
% change year-on-year +0.87% +4.55% +0.92%

Support Engineer
Job Vacancy Trend in the City of London

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Support Engineer in the City of London

Support Engineer
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in the City of London.

Salary trend for Support Engineer in the City of London

Support Engineer
Salary Histogram in the City of London

The salary distribution of IT jobs citing Support Engineer in the City of London over the 6 months to 20 November 2017.

Salary histogram for Support Engineer in the City of London

Support Engineer
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the City of London region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge +13 3 £32,000 +16.36%
Support Engineer
Central London

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 20 November 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Support Engineer in the job title.

1 158 (64.75%) Windows
2 115 (47.13%) Finance
3 101 (41.39%) Active Directory
4 93 (38.11%) Microsoft
5 69 (28.28%) ITIL
6 68 (27.87%) Linux
7 63 (25.82%) SQL
8 57 (23.36%) Java
8 57 (23.36%) Office 365
9 49 (20.08%) Citrix
10 47 (19.26%) Windows Server
11 44 (18.03%) MS Exchange
12 41 (16.80%) Python
13 40 (16.39%) Microsoft Office
14 38 (15.57%) Windows 7
14 38 (15.57%) VMware
15 37 (15.16%) Degree
16 36 (14.75%) Service Management
17 34 (13.93%) TCP/IP
17 34 (13.93%) DNS
18 33 (13.52%) Cisco
19 32 (13.11%) Banking
20 28 (11.48%) DHCP
20 28 (11.48%) Windows 10
21 25 (10.25%) VMware Infrastructure
21 25 (10.25%) Amazon AWS
21 25 (10.25%) LAN
21 25 (10.25%) Microsoft Certification
22 24 (9.84%) Blackberry
22 24 (9.84%) WAN

Support Engineer Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 44 (18.03%) MS Exchange
2 22 (9.02%) SharePoint
3 20 (8.20%) Exchange Server 2010
4 11 (4.51%) Exchange Server 2013
5 10 (4.10%) IIS
6 9 (3.69%) Exchange Server 2007
7 8 (3.28%) Exchange Server 2003
8 7 (2.87%) Apache
8 7 (2.87%) JBoss
8 7 (2.87%) Skype for Business
9 5 (2.05%) Blackberry Enterprise Server
9 5 (2.05%) SharePoint 2013
9 5 (2.05%) Tomcat
10 3 (1.23%) Apache TomEE
10 3 (1.23%) Confluence
10 3 (1.23%) OpenStack
10 3 (1.23%) WebLogic
11 2 (0.82%) Apache Airflow
11 2 (0.82%) Apache Spark
11 2 (0.82%) WordPress
Applications
1 40 (16.39%) Microsoft Office
2 2 (0.82%) HipChat
3 1 (0.41%) Acrobat
3 1 (0.41%) Microsoft Excel
Business Applications
1 6 (2.46%) MetaTrader
2 3 (1.23%) Dynamics CRM
3 2 (0.82%) Temenos T24
4 1 (0.41%) Eikon
Cloud Services
1 57 (23.36%) Office 365
2 25 (10.25%) Amazon AWS
3 17 (6.97%) Microsoft Azure
4 2 (0.82%) Adobe Creative Cloud
4 2 (0.82%) Amazon EC2
4 2 (0.82%) Amazon S3
4 2 (0.82%) AWS CloudFormation
4 2 (0.82%) CloudFront
4 2 (0.82%) Virtual Private Cloud
5 1 (0.41%) IaaS
5 1 (0.41%) Mimecast
5 1 (0.41%) OneDrive
Communications & Networking
1 34 (13.93%) DNS
1 34 (13.93%) TCP/IP
2 28 (11.48%) DHCP
3 25 (10.25%) LAN
4 24 (9.84%) Firewall
4 24 (9.84%) WAN
5 12 (4.92%) Wireless
6 10 (4.10%) Skype
7 9 (3.69%) VoIP
7 9 (3.69%) VPN
7 9 (3.69%) Wi-Fi
8 8 (3.28%) Internet
9 7 (2.87%) NetScaler
9 7 (2.87%) Unified Communications
10 5 (2.05%) Cisco IOS
10 5 (2.05%) FTP
10 5 (2.05%) IP Telephony
11 4 (1.64%) Kerberos
11 4 (1.64%) SSL
12 3 (1.23%) SAN
Database & Business Intelligence
1 24 (9.84%) SQL Server
2 10 (4.10%) MySQL
3 8 (3.28%) Oracle Database
4 2 (0.82%) MongoDB
4 2 (0.82%) RDBMS
4 2 (0.82%) Relational Database
5 1 (0.41%) Big Data
5 1 (0.41%) Data Warehouse
5 1 (0.41%) NoSQL
5 1 (0.41%) Oracle BI EE
5 1 (0.41%) SQL Server 2014
5 1 (0.41%) SQL Server Integration Services
Development Applications
1 5 (2.05%) Jenkins
1 5 (2.05%) JIRA
2 2 (0.82%) Bitbucket
2 2 (0.82%) Git (software)
3 1 (0.41%) AutoIt
3 1 (0.41%) MSI
3 1 (0.41%) Visual Studio
General
1 115 (47.13%) Finance
2 32 (13.11%) Banking
3 17 (6.97%) Front Office
4 11 (4.51%) Advertising
5 7 (2.87%) Telecoms
6 4 (1.64%) Marketing
7 3 (1.23%) Electronics
7 3 (1.23%) Manufacturing
8 2 (0.82%) Financial Institution
8 2 (0.82%) Investment Banking
8 2 (0.82%) Publishing
9 1 (0.41%) Back Office
9 1 (0.41%) Billing
9 1 (0.41%) Italian Language
9 1 (0.41%) Mandarin Language
Libraries, Frameworks & Software Standards
1 23 (9.43%) FIX Protocol
2 8 (3.28%) HTML
2 8 (3.28%) XML
3 6 (2.46%) .NET
3 6 (2.46%) Web Services
4 5 (2.05%) Elastic Stack
5 4 (1.64%) NumPy
6 3 (1.23%) CGI
6 3 (1.23%) CSS
6 3 (1.23%) Java EE
6 3 (1.23%) JSP
6 3 (1.23%) Software Packaging
7 2 (0.82%) DHTML
7 2 (0.82%) IBM Integration Bus
7 2 (0.82%) Kafka
7 2 (0.82%) LAMP
7 2 (0.82%) LEMP Stack
7 2 (0.82%) Pandas
7 2 (0.82%) scikit-learn
7 2 (0.82%) SciPy
Miscellaneous
1 24 (9.84%) Blackberry
1 24 (9.84%) Fintech
2 15 (6.15%) iPhone
3 13 (5.33%) Data Centre
4 12 (4.92%) Computer Science
5 10 (4.10%) Video Conferencing
6 9 (3.69%) Analytical Skills
7 7 (2.87%) Foreign Exchange (FX)
7 7 (2.87%) Public Cloud
8 6 (2.46%) Driving Licence
9 5 (2.05%) Client/Server
9 5 (2.05%) Hedge funds
10 3 (1.23%) Management Information System
10 3 (1.23%) SWIFT
11 2 (0.82%) Blog
11 2 (0.82%) Equities
11 2 (0.82%) iPad
11 2 (0.82%) Private Cloud
11 2 (0.82%) User Experience
11 2 (0.82%) Wiki
Operating Systems
1 158 (64.75%) Windows
2 68 (27.87%) Linux
3 47 (19.26%) Windows Server
4 38 (15.57%) Windows 7
5 28 (11.48%) Windows 10
6 22 (9.02%) Windows Server 2008
7 18 (7.38%) Android
8 17 (6.97%) Windows Server 2012
9 14 (5.74%) Unix
10 9 (3.69%) Windows Server 2003
11 8 (3.28%) Mac OS X
11 8 (3.28%) Windows 8
12 6 (2.46%) Apple iOS
13 4 (1.64%) Mac OS
13 4 (1.64%) Ubuntu
14 3 (1.23%) Solaris
15 2 (0.82%) Red Hat Enterprise Linux
15 2 (0.82%) Windows 2000 Server
15 2 (0.82%) Windows Vista
15 2 (0.82%) Windows XP
Processes & Methodologies
1 69 (28.28%) ITIL
2 36 (14.75%) Service Management
3 24 (9.84%) Root Cause Analysis
4 22 (9.02%) ITSM
5 19 (7.79%) DevOps
5 19 (7.79%) Electronic Trading
5 19 (7.79%) Mobile Device Management
6 11 (4.51%) Open Source
7 10 (4.10%) Continuous Improvement
7 10 (4.10%) ITIL V3
8 9 (3.69%) Agile Software Development
8 9 (3.69%) Project Management
9 8 (3.28%) Performance Management
9 8 (3.28%) Service Delivery
10 7 (2.87%) Asset Management
10 7 (2.87%) Mathematics
10 7 (2.87%) Workflow
11 6 (2.46%) Continuous Integration
11 6 (2.46%) Presales
11 6 (2.46%) Service Design
Programming Languages
1 63 (25.82%) SQL
2 57 (23.36%) Java
3 41 (16.80%) Python
4 21 (8.61%) Shell Script
5 20 (8.20%) C++
6 18 (7.38%) JavaScript
7 15 (6.15%) PowerShell
8 12 (4.92%) Perl
9 10 (4.10%) Bash Shell
10 6 (2.46%) PHP
11 4 (1.64%) C#
12 3 (1.23%) VB
12 3 (1.23%) VBScript
13 2 (0.82%) PHP 5
13 2 (0.82%) PHP 7
13 2 (0.82%) R
Qualifications
1 37 (15.16%) Degree
2 25 (10.25%) Microsoft Certification
3 11 (4.51%) Cisco Certification
4 8 (3.28%) MCSE
4 8 (3.28%) Postgraduate
5 7 (2.87%) MCSA
6 6 (2.46%) CCNA
7 3 (1.23%) CCIE
7 3 (1.23%) Computer Science Degree
7 3 (1.23%) ITIL Certification
8 2 (0.82%) CCDP
8 2 (0.82%) CCNP
8 2 (0.82%) CTC Cleared
8 2 (0.82%) MCP
8 2 (0.82%) Numerate Degree
8 2 (0.82%) SC Cleared
8 2 (0.82%) Security Cleared
8 2 (0.82%) VMware Certified Professional (VCP)
9 1 (0.41%) MCITP
9 1 (0.41%) MCTS
Quality Assurance & Compliance
1 17 (6.97%) SLA
2 3 (1.23%) ISO/IEC 27001
2 3 (1.23%) QA
3 2 (0.82%) EMIR
3 2 (0.82%) MiFID
4 1 (0.41%) SEPA
System Software
1 101 (41.39%) Active Directory
2 25 (10.25%) VMware Infrastructure
3 20 (8.20%) XenApp
4 15 (6.15%) Hyper-V
5 12 (4.92%) XenDesktop
5 12 (4.92%) XenServer
6 6 (2.46%) Docker
7 4 (1.64%) vSphere
8 3 (1.23%) Terminal Services
8 3 (1.23%) VMware ESXi
9 1 (0.41%) DFS Replication
9 1 (0.41%) VirtualBox
9 1 (0.41%) VMware Workstation
Systems Management
1 15 (6.15%) SCCM
2 8 (3.28%) Cisco CUCM
3 5 (2.05%) Ansible
3 5 (2.05%) Puppet
4 3 (1.23%) WSUS
4 3 (1.23%) XenMobile
5 2 (0.82%) AirWatch
5 2 (0.82%) Backup Exec
5 2 (0.82%) Grafana
5 2 (0.82%) Kubernetes
5 2 (0.82%) logstash
5 2 (0.82%) Opscode Chef
5 2 (0.82%) Prometheus
5 2 (0.82%) vRealize
6 1 (0.41%) FortiGate
6 1 (0.41%) McAfee ePO
6 1 (0.41%) SCOM
6 1 (0.41%) SCSM
Vendors
1 93 (38.11%) Microsoft
2 49 (20.08%) Citrix
3 38 (15.57%) VMware
4 33 (13.52%) Cisco
5 12 (4.92%) Oracle
6 11 (4.51%) Apple
6 11 (4.51%) Sybase
7 8 (3.28%) NetApp
8 6 (2.46%) Juniper
9 5 (2.05%) F5
9 5 (2.05%) Fortinet
9 5 (2.05%) Splunk
10 4 (1.64%) Adobe
10 4 (1.64%) Bloomberg
10 4 (1.64%) HP
10 4 (1.64%) Nimble Storage
10 4 (1.64%) ServiceNow
10 4 (1.64%) Sun
10 4 (1.64%) Veeam
11 3 (1.23%) Reuters