Period
to 27 November 2021

The median contractor rate for a Support Engineer was £160 per day in advertised job vacancies in the City of London during the 6 months to 27 November 2021.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
Central London > City of London
6 months to
27 Nov 2021
Same period 2020 Same period 2019
Rank 127 104 109
Rank change year-on-year -23 +5 +12
Contract jobs requiring a Support Engineer 57 20 128
As % of all contract jobs advertised in the City of London 1.43% 1.02% 2.21%
As % of the Job Titles category 1.55% 1.10% 2.37%
Number of daily rates quoted 46 12 100
10th Percentile £128 £176 £123
25th Percentile £130 £188 £131
Median daily rate (50th Percentile) £160 £240 £215
Median % change year-on-year -33.33% +11.63% +22.86%
75th Percentile £210 £338 £338
90th Percentile £258 £428 £463
Central London median daily rate £170 £210 £215
% change year-on-year -19.05% -2.33% +21.13%
Number of hourly rates quoted 6 2 12
10th Percentile " £21.68 £10.50
25th Percentile £13.88 £24.19 £11.63
Median hourly rate £14.25 £28.75 £18.35
Median % change year-on-year -50.43% +56.68% -1.87%
75th Percentile £14.63 £33.69 £20.44
90th Percentile £18.81 £36.43 £22.74
Central London median hourly rate £14.25 £28.75 £19.25
% change year-on-year -50.43% +49.35% +2.94%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
City of London
Contract vacancies in the City of London with a recognized job title 3,685 1,810 5,406
% of contract IT jobs with a recognized job title 92.61% 92.30% 93.46%
Number of daily rates quoted 2,836 1,371 4,290
10th Percentile £358 £313 £313
25th Percentile £463 £413 £413
Median daily rate (50th Percentile) £550 £525 £513
Median % change year-on-year +4.76% +2.44% +2.50%
75th Percentile £650 £608 £600
90th Percentile £750 £688 £675
Central London median daily rate £550 £525 £500
% change year-on-year +4.76% +5.00% -
Number of hourly rates quoted 40 23 60
10th Percentile £13.88 £17.30 £12.03
25th Percentile £19.56 £21.00 £14.00
Median hourly rate £32.70 £35.50 £19.75
Median % change year-on-year -7.89% +79.75% +5.61%
75th Percentile £44.75 £43.00 £23.56
90th Percentile £63.25 £47.40 £49.50
Central London median hourly rate £34.75 £32.70 £20.50
% change year-on-year +6.29% +59.49% +9.63%

Support Engineer
Job Vacancy Trend in the City of London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Support Engineer in the City of London

Support Engineer
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing Support Engineer in the City of London.

Daily rate trend for Support Engineer in the City of London

Support Engineer
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing Support Engineer in the City of London over the 6 months to 27 November 2021.

Daily rate histogram for Support Engineer in the City of London

Support Engineer
Contractor Hourly Rate Trend in the City of London

3-month moving average hourly rates quoted in jobs citing Support Engineer in the City of London.

Hourly rate trend for Support Engineer in the City of London

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 27 November 2021, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region featuring Support Engineer in the job title.

1 46 (80.70%) Windows
2 25 (43.86%) Microsoft 365
3 22 (38.60%) Social Skills
4 21 (36.84%) Microsoft Office
5 19 (33.33%) Microsoft
6 14 (24.56%) Windows 10
6 14 (24.56%) Windows 7
6 14 (24.56%) Blackberry
7 13 (22.81%) Android
7 13 (22.81%) Break/Fix
8 12 (21.05%) SCCM
8 12 (21.05%) Active Directory
9 11 (19.30%) iPhone
10 10 (17.54%) Antivirus Management
10 10 (17.54%) Windows Phone
10 10 (17.54%) iPad
11 8 (14.04%) Finance
11 8 (14.04%) Apple
12 7 (12.28%) ITIL
12 7 (12.28%) Windows 8
13 6 (10.53%) Azure
14 5 (8.77%) LAN
14 5 (8.77%) Service Delivery
14 5 (8.77%) Mac OS X
14 5 (8.77%) Problem-Solving
14 5 (8.77%) Windows Server
15 4 (7.02%) Compliance Audit
15 4 (7.02%) Regulatory Compliance
15 4 (7.02%) Remedy
15 4 (7.02%) Service Management

Support Engineer Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.51%) Blackberry Enterprise Server
2 1 (1.75%) IBM Notes
2 1 (1.75%) SharePoint
Applications
1 21 (36.84%) Microsoft Office
Cloud Services
1 25 (43.86%) Microsoft 365
2 6 (10.53%) Azure
3 3 (5.26%) Azure Active Directory
4 1 (1.75%) AWS
4 1 (1.75%) Azure ExpressRoute
4 1 (1.75%) SaaS
Communications & Networking
1 5 (8.77%) LAN
2 4 (7.02%) VoIP
2 4 (7.02%) WAN
3 2 (3.51%) Bluetooth
3 2 (3.51%) TCP/IP
3 2 (3.51%) Wireless
4 1 (1.75%) Firewall
4 1 (1.75%) NAS
4 1 (1.75%) Network Security
4 1 (1.75%) OpenVPN
4 1 (1.75%) Remote Desktop
4 1 (1.75%) SD-WAN
4 1 (1.75%) VPN
4 1 (1.75%) WebEx
4 1 (1.75%) WLAN
General
1 22 (38.60%) Social Skills
2 8 (14.04%) Finance
3 4 (7.02%) Banking
3 4 (7.02%) French Language
4 2 (3.51%) Analytical Skills
4 2 (3.51%) Telecoms
5 1 (1.75%) Investment Banking
5 1 (1.75%) Law
5 1 (1.75%) Organisational Skills
5 1 (1.75%) Presentation Skills
5 1 (1.75%) Public Sector
5 1 (1.75%) Retail
Miscellaneous
1 14 (24.56%) Blackberry
2 11 (19.30%) iPhone
3 10 (17.54%) iPad
4 3 (5.26%) Management Information System
5 2 (3.51%) Mobile Computing
6 1 (1.75%) Data Centre
6 1 (1.75%) NHS
6 1 (1.75%) Video Conferencing
Operating Systems
1 46 (80.70%) Windows
2 14 (24.56%) Windows 10
2 14 (24.56%) Windows 7
3 13 (22.81%) Android
4 10 (17.54%) Windows Phone
5 7 (12.28%) Windows 8
6 5 (8.77%) Mac OS X
6 5 (8.77%) Windows Server
7 3 (5.26%) Mac OS
8 1 (1.75%) Apple iOS
Processes & Methodologies
1 13 (22.81%) Break/Fix
2 10 (17.54%) Antivirus Management
3 7 (12.28%) ITIL
4 5 (8.77%) Problem-Solving
4 5 (8.77%) Service Delivery
5 4 (7.02%) Change Management
5 4 (7.02%) Compliance Audit
5 4 (7.02%) Incident Management
5 4 (7.02%) Project Management
5 4 (7.02%) Regulatory Compliance
5 4 (7.02%) Risk Management
5 4 (7.02%) Security Patching
5 4 (7.02%) Service Management
6 3 (5.26%) Asset Management
6 3 (5.26%) ITSM
6 3 (5.26%) Problem Management
7 2 (3.51%) Customer Requirements
7 2 (3.51%) Preventative Maintenance
8 1 (1.75%) Decision-Making
8 1 (1.75%) Infrastructure Engineering
Qualifications
1 4 (7.02%) Microsoft Certification
2 2 (3.51%) A+ Certification
2 2 (3.51%) DBS Check
3 1 (1.75%) AWS Certification
3 1 (1.75%) Citrix Certification
3 1 (1.75%) Degree
3 1 (1.75%) ITIL Certification
3 1 (1.75%) Security Cleared
System Software
1 12 (21.05%) Active Directory
2 1 (1.75%) Virtual Machines
2 1 (1.75%) VMware Infrastructure
Systems Management
1 12 (21.05%) SCCM
2 3 (5.26%) Jamf Pro
3 1 (1.75%) Microsoft Intune
Vendors
1 19 (33.33%) Microsoft
2 8 (14.04%) Apple
3 4 (7.02%) Remedy
4 3 (5.26%) Cisco
5 2 (3.51%) Adobe
5 2 (3.51%) Citrix
5 2 (3.51%) HP
5 2 (3.51%) Ivanti
6 1 (1.75%) Ariba
6 1 (1.75%) Avaya
6 1 (1.75%) Bloomberg
6 1 (1.75%) Centrify
6 1 (1.75%) Dell
6 1 (1.75%) Fidessa
6 1 (1.75%) Lotus
6 1 (1.75%) Meraki
6 1 (1.75%) VMware