Period
to 11 December 2019

The median contractor rate for a Support Engineer was £215 per day in advertised job vacancies in the City of London during the 6 months to 11 December 2019.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
Central London > City of London
6 months to
11 Dec 2019
Same period 2018 Same period 2017
Rank 98 121 197
Rank change year-on-year +23 +76 -21
Contract jobs requiring a Support Engineer 126 152 62
As % of all contract IT jobs advertised in the City of London 2.25% 2.13% 0.86%
As % of the Job Titles category 2.41% 2.23% 0.91%
Number of daily rates quoted 93 98 45
City of London median daily rate £215 £183 £200
Median daily rate % change year-on-year +17.81% -8.75% -28.89%
10th Percentile £123 £123 £113
90th Percentile £463 £438 £413
Central London median daily rate £215 £186 £200
% change year-on-year +15.44% -6.88% -42.86%
Number of hourly rates quoted 13 33 6
City of London median hourly rate £19.00 £18.70 £17.35
Median hourly rate % change year-on-year +1.60% +7.78% +6.28%
10th Percentile £10.50 £14.16 £14.00
90th Percentile £25.39 £22.00 £105.65
Central London median hourly rate £19.47 £18.70 £17.35
% change year-on-year +4.09% +7.78% +6.28%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
City of London
Contract vacancies in the City of London with a recognized job title 5,222 6,806 6,810
% of contract IT jobs with a recognized job title 93.25% 95.35% 94.75%
Number of daily rates quoted 4,061 5,372 5,402
City of London median daily rate £510 £500 £500
Median daily rate % change year-on-year +2.00% - +5.26%
10th Percentile £309 £300 £313
90th Percentile £675 £675 £688
Central London median daily rate £500 £500 £500
Number of hourly rates quoted 66 110 92
City of London median hourly rate £20.25 £18.70 £17.00
Median hourly rate % change year-on-year +8.29% +10.00% -2.86%
10th Percentile £12.04 £13.00 £11.25
90th Percentile £51.75 £25.70 £30.75
Central London median hourly rate £20.50 £18.70 £18.05
% change year-on-year +9.63% +3.60% +4.90%

Support Engineer
Job Vacancy Trend in the City of London

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Support Engineer in the City of London

Support Engineer
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Engineer in the City of London.

Contractor daily rate trend for Support Engineer in the City of London

Support Engineer
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing Support Engineer in the City of London over the 6 months to 11 December 2019.

Contractor daily rate histogram for Support Engineer in the City of London

Support Engineer
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Engineer in the City of London.

Contractor hourly rate trend for Support Engineer in the City of London

Support Engineer
Contractor Hourly Rate Histogram in the City of London

The hourly rate distribution of IT jobs citing Support Engineer in the City of London over the 6 months to 11 December 2019.

Contractor hourly rate histogram for Support Engineer in the City of London

Support Engineer
Contract Job Locations in the City of London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the City of London region over the 6 months to 11 December 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge +38 2 £325 -
Moorgate - 2 £225 -
Support Engineer
Central London

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 11 December 2019, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region featuring Support Engineer in the job title.

1 92 (73.02%) Windows
2 67 (53.17%) Active Directory
3 58 (46.03%) Windows 10
4 50 (39.68%) Office 365
5 45 (35.71%) Microsoft
6 40 (31.75%) Windows 7
7 35 (27.78%) Problem-Solving
8 34 (26.98%) Microsoft Office
9 30 (23.81%) ITIL
9 30 (23.81%) SCCM
10 26 (20.63%) Finance
11 23 (18.25%) VMware
12 22 (17.46%) Windows Server
13 19 (15.08%) Wireless
14 18 (14.29%) Cisco
15 15 (11.90%) MS Exchange
15 15 (11.90%) Mac OS X
15 15 (11.90%) Windows 8
16 14 (11.11%) Blackberry
17 13 (10.32%) Banking
18 12 (9.52%) Apple
18 12 (9.52%) TCP/IP
18 12 (9.52%) Windows Server 2008
19 11 (8.73%) Azure
19 11 (8.73%) Citrix
19 11 (8.73%) Microsoft Certification
19 11 (8.73%) Firewall
19 11 (8.73%) Break/Fix
20 10 (7.94%) Bloomberg
20 10 (7.94%) Linux

Support Engineer Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (11.90%) MS Exchange
2 8 (6.35%) Exchange Server 2010
3 7 (5.56%) Blackberry Enterprise Server
3 7 (5.56%) SharePoint
4 4 (3.17%) IBM Notes
5 2 (1.59%) Confluence
5 2 (1.59%) Exchange Server 2007
6 1 (0.79%) Exchange Server 2013
6 1 (0.79%) Skype for Business
6 1 (0.79%) WebSphere
6 1 (0.79%) WebSphere Application Server
Applications
1 34 (26.98%) Microsoft Office
2 1 (0.79%) Adobe Creative Suite
2 1 (0.79%) Houdini
2 1 (0.79%) Maya
Business Applications
1 7 (5.56%) Elite 3E
2 1 (0.79%) Dynamics CRM
2 1 (0.79%) Exchequer
2 1 (0.79%) FLEXCUBE
Cloud Services
1 50 (39.68%) Office 365
2 11 (8.73%) Azure
3 6 (4.76%) AWS
4 5 (3.97%) Azure Active Directory
5 3 (2.38%) Mimecast
6 2 (1.59%) G Suite
7 1 (0.79%) Adobe Creative Cloud
7 1 (0.79%) Apigee
7 1 (0.79%) OneDrive
Communications & Networking
1 19 (15.08%) Wireless
2 12 (9.52%) TCP/IP
3 11 (8.73%) Firewall
4 9 (7.14%) DNS
5 8 (6.35%) DHCP
5 8 (6.35%) VoIP
5 8 (6.35%) WAN
6 7 (5.56%) LAN
7 6 (4.76%) IP Telephony
7 6 (4.76%) Wi-Fi
8 5 (3.97%) PBX
8 5 (3.97%) VLAN
8 5 (3.97%) VPN
9 4 (3.17%) Cisco Nexus
9 4 (3.17%) NAS
9 4 (3.17%) SAN
10 3 (2.38%) Junos
10 3 (2.38%) NX-OS
10 3 (2.38%) Remote Desktop
10 3 (2.38%) Skype
Database & Business Intelligence
1 7 (5.56%) SQL Server
2 6 (4.76%) SQL Server Reporting Services
Development Applications
1 3 (2.38%) Sonatype Nexus
2 2 (1.59%) Hudson
2 2 (1.59%) JIRA
3 1 (0.79%) IBM UrbanCode
General
1 26 (20.63%) Finance
2 13 (10.32%) Banking
3 8 (6.35%) Investment Banking
3 8 (6.35%) Telecoms
4 7 (5.56%) Front Office
4 7 (5.56%) Law
4 7 (5.56%) Legal
5 4 (3.17%) Back Office
5 4 (3.17%) Public Sector
6 3 (2.38%) Retail
7 2 (1.59%) Italian Language
8 1 (0.79%) Advertising
Miscellaneous
1 14 (11.11%) Blackberry
2 9 (7.14%) Analytical Skills
3 6 (4.76%) Data Centre
4 3 (2.38%) Handset
4 3 (2.38%) Video Conferencing
5 2 (1.59%) Analytical Mindset
5 2 (1.59%) Fat Client
5 2 (1.59%) iPhone
5 2 (1.59%) Thin Client
6 1 (0.79%) Digital Signage
6 1 (0.79%) Enterprise Software
6 1 (0.79%) FMCG
6 1 (0.79%) iPad
6 1 (0.79%) Management Information System
6 1 (0.79%) Self-Motivation
6 1 (0.79%) SWIFT
Operating Systems
1 92 (73.02%) Windows
2 58 (46.03%) Windows 10
3 40 (31.75%) Windows 7
4 22 (17.46%) Windows Server
5 15 (11.90%) Mac OS X
5 15 (11.90%) Windows 8
6 12 (9.52%) Windows Server 2008
7 10 (7.94%) Linux
8 9 (7.14%) Android
9 8 (6.35%) Mac OS
9 8 (6.35%) Windows Server 2012
10 3 (2.38%) Unix
11 1 (0.79%) Apple iOS
11 1 (0.79%) Solaris
11 1 (0.79%) Ubuntu
11 1 (0.79%) Windows XP
Processes & Methodologies
1 35 (27.78%) Problem-Solving
2 30 (23.81%) ITIL
3 11 (8.73%) Break/Fix
4 7 (5.56%) Incident Management
4 7 (5.56%) Infrastructure Engineering
4 7 (5.56%) Migration
5 6 (4.76%) Asset Management
5 6 (4.76%) Data Modelling
5 6 (4.76%) Document Management
5 6 (4.76%) ITSM
5 6 (4.76%) Practice Management
5 6 (4.76%) Service Management
6 5 (3.97%) Decision-Making
7 4 (3.17%) Application Packaging
7 4 (3.17%) Change Management
8 3 (2.38%) Continuous Improvement
8 3 (2.38%) Disaster Recovery
8 3 (2.38%) ITIL V3
8 3 (2.38%) Root Cause Analysis
8 3 (2.38%) Service Delivery
Programming Languages
1 7 (5.56%) SQL
2 6 (4.76%) PowerShell
3 3 (2.38%) Perl
4 2 (1.59%) Java
5 1 (0.79%) JavaScript
5 1 (0.79%) PHP
5 1 (0.79%) PL/SQL
5 1 (0.79%) Shell Script
Qualifications
1 11 (8.73%) Microsoft Certification
2 10 (7.94%) Degree
3 9 (7.14%) MCSE
4 6 (4.76%) MCP
5 4 (3.17%) MCSA
6 3 (2.38%) ITIL Foundation Certificate
6 3 (2.38%) Security Cleared
7 2 (1.59%) A+ Certification
7 2 (1.59%) ECDL
7 2 (1.59%) MOS
8 1 (0.79%) DBS Check
8 1 (0.79%) DV Cleared
8 1 (0.79%) ITIL Certification
8 1 (0.79%) MCITP
8 1 (0.79%) MCTS
8 1 (0.79%) SC Cleared
Quality Assurance & Compliance
1 3 (2.38%) SLA
2 1 (0.79%) Cyber Essentials
2 1 (0.79%) GDPR
2 1 (0.79%) ISO/IEC 27001
System Software
1 67 (53.17%) Active Directory
2 10 (7.94%) Hyper-V
2 10 (7.94%) VMware Infrastructure
3 5 (3.97%) XenApp
4 4 (3.17%) VMware ESXi
4 4 (3.17%) XenDesktop
5 2 (1.59%) Firmware
5 2 (1.59%) vSphere
6 1 (0.79%) VMware Workstation
Systems Management
1 30 (23.81%) SCCM
2 5 (3.97%) Backup Exec
3 3 (2.38%) Ansible
3 3 (2.38%) Puppet
4 2 (1.59%) Jamf Pro
4 2 (1.59%) Microsoft Intune
5 1 (0.79%) Cisco CUCM
5 1 (0.79%) FortiGate
5 1 (0.79%) NetVault Backup
5 1 (0.79%) Single Sign-On
5 1 (0.79%) ZABBIX
Vendors
1 45 (35.71%) Microsoft
2 23 (18.25%) VMware
3 18 (14.29%) Cisco
4 12 (9.52%) Apple
5 11 (8.73%) Citrix
6 10 (7.94%) Bloomberg
7 9 (7.14%) Adobe
7 9 (7.14%) Ivanti
8 8 (6.35%) HP
9 7 (5.56%) Juniper
10 6 (4.76%) iManage
10 6 (4.76%) LexisNexis
10 6 (4.76%) ServiceNow
11 5 (3.97%) Oracle
11 5 (3.97%) Palo Alto
12 4 (3.17%) Fidessa
12 4 (3.17%) Lotus
12 4 (3.17%) Reuters
13 3 (2.38%) Avaya
13 3 (2.38%) Symantec