Period
to 23 November 2017

The median contractor rate for a Support Engineer was £200 per day in advertised job vacancies in the City of London during the 6 months to 23 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
Central London > City of London
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 189 175 164
Rank change year-on-year -14 -11 -25
Contract jobs requiring a Support Engineer 59 67 112
As % of all contract IT jobs advertised in the City of London 0.83% 1.00% 1.24%
As % of the Job Titles category 0.87% 1.05% 1.30%
Number of daily rates quoted 43 42 63
City of London median daily rate £200 £300 £288
Median daily rate % change year-on-year -33.33% +4.35% +15.00%
10th Percentile £114 £123 £133
90th Percentile £414 £512 £488
Central London median daily rate £200 £350 £290
% change year-on-year -42.86% +20.69% +16.00%
Number of hourly rates quoted 8 8 22
City of London median hourly rate £18.70 £16.66 £12.69
Median hourly rate % change year-on-year +12.21% +31.30% -12.48%
10th Percentile £14.00 £14.28 £10.08
90th Percentile £71.98 £19.13 £21.41
Central London median hourly rate £18.70 £16.66 £13.46
% change year-on-year +12.20% +23.79% -7.17%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
City of London
Contract vacancies in the City of London with a recognized job title 6743 6393 8621
% of contract IT jobs with a recognized job title 94.45% 95.45% 95.32%
Number of daily rates quoted 5331 5074 6774
City of London median daily rate £500 £475 £450
Median daily rate % change year-on-year +5.26% +5.56% +2.86%
10th Percentile £313 £313 £275
90th Percentile £688 £663 £650
Central London median daily rate £500 £475 £450
% change year-on-year +5.26% +5.56% +5.88%
Number of hourly rates quoted 92 78 126
City of London median hourly rate £18.00 £17.38 £18.75
Median hourly rate % change year-on-year +3.60% -7.33% +7.14%
10th Percentile £11.25 £11.50 £10.25
90th Percentile £30.64 £48.12 £39.38
Central London median hourly rate £18.10 £17.08 £18.00
% change year-on-year +5.96% -5.10% +5.88%

Support Engineer
Job Vacancy Trend in the City of London

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Support Engineer in the City of London

Support Engineer
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Engineer in the City of London.

Contractor daily rate trend for Support Engineer in the City of London

Support Engineer
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing Support Engineer in the City of London over the 6 months to 23 November 2017.

Contractor daily rate histogram for Support Engineer in the City of London

Support Engineer
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Engineer in the City of London.

Contractor hourly rate trend for Support Engineer in the City of London

Support Engineer
Contractor Hourly Rate Histogram in the City of London

The hourly rate distribution of IT jobs citing Support Engineer in the City of London over the 6 months to 23 November 2017.

Contractor hourly rate histogram for Support Engineer in the City of London

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 23 November 2017, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region featuring Support Engineer in the job title.

1 47 (79.66%) Windows
2 32 (54.24%) Microsoft
3 27 (45.76%) Active Directory
4 19 (32.20%) Windows 7
5 17 (28.81%) Office 365
6 16 (27.12%) Finance
6 16 (27.12%) Microsoft Office
7 15 (25.42%) Blackberry
7 15 (25.42%) Windows 10
8 14 (23.73%) Citrix
9 13 (22.03%) VMware
10 12 (20.34%) Cisco
10 12 (20.34%) Windows Server
11 11 (18.64%) ITIL
12 9 (15.25%) VMware Infrastructure
13 8 (13.56%) Android
13 8 (13.56%) SCCM
13 8 (13.56%) Windows Server 2012
13 8 (13.56%) Banking
13 8 (13.56%) Apple
14 7 (11.86%) TCP/IP
15 6 (10.17%) Security Cleared
15 6 (10.17%) Microsoft Azure
15 6 (10.17%) Video Conferencing
15 6 (10.17%) Migration
15 6 (10.17%) VPN
15 6 (10.17%) DNS
15 6 (10.17%) DHCP
15 6 (10.17%) MS Exchange
16 5 (8.47%) Linux

Support Engineer Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (10.17%) MS Exchange
2 4 (6.78%) Blackberry Enterprise Server
2 4 (6.78%) IIS
3 2 (3.39%) Exchange Server 2003
3 2 (3.39%) Exchange Server 2010
3 2 (3.39%) Exchange Server 2013
3 2 (3.39%) nginx
3 2 (3.39%) SharePoint
3 2 (3.39%) Skype for Business
4 1 (1.69%) Anypoint
4 1 (1.69%) Apache
4 1 (1.69%) Cloud Foundry
4 1 (1.69%) Confluence
4 1 (1.69%) Exchange Server 2007
4 1 (1.69%) SharePoint 2013
4 1 (1.69%) Tomcat
Applications
1 16 (27.12%) Microsoft Office
2 2 (3.39%) Microsoft Excel
Business Applications
1 2 (3.39%) Eikon
Cloud Services
1 17 (28.81%) Office 365
2 6 (10.17%) Microsoft Azure
3 2 (3.39%) Amazon AWS
4 1 (1.69%) GitHub
4 1 (1.69%) OneDrive
4 1 (1.69%) PaaS
Communications & Networking
1 7 (11.86%) TCP/IP
2 6 (10.17%) DHCP
2 6 (10.17%) DNS
2 6 (10.17%) VPN
3 4 (6.78%) LAN
4 3 (5.08%) Firewall
4 3 (5.08%) Skype
4 3 (5.08%) WAN
5 2 (3.39%) Telnet
5 2 (3.39%) VLAN
6 1 (1.69%) BGP
6 1 (1.69%) Broadband
6 1 (1.69%) HTTP
6 1 (1.69%) IPv4
6 1 (1.69%) OSPF
6 1 (1.69%) SAN
6 1 (1.69%) SSH
6 1 (1.69%) Wireless
6 1 (1.69%) Wireshark
6 1 (1.69%) WLAN
Database & Business Intelligence
1 1 (1.69%) MongoDB
1 1 (1.69%) Redis
1 1 (1.69%) SQL Server
1 1 (1.69%) SQL Server 2005
1 1 (1.69%) SQL Server Integration Services
Development Applications
1 1 (1.69%) Cucumber
1 1 (1.69%) Jenkins
1 1 (1.69%) JIRA
1 1 (1.69%) JMeter
1 1 (1.69%) Selenium
General
1 16 (27.12%) Finance
2 8 (13.56%) Banking
3 3 (5.08%) Investment Banking
3 3 (5.08%) Marketing
3 3 (5.08%) Telecoms
4 2 (3.39%) Electronics
4 2 (3.39%) Manufacturing
5 1 (1.69%) Advertising
5 1 (1.69%) Front Office
Libraries, Frameworks & Software Standards
1 1 (1.69%) .NET
1 1 (1.69%) Elastic Stack
1 1 (1.69%) Kafka
1 1 (1.69%) Node.js
1 1 (1.69%) SAML
1 1 (1.69%) Spring Boot
1 1 (1.69%) Spring Cloud
Miscellaneous
1 15 (25.42%) Blackberry
2 6 (10.17%) Video Conferencing
3 5 (8.47%) iPhone
4 4 (6.78%) Analytical Skills
4 4 (6.78%) iPad
5 2 (3.39%) Hybrid Cloud
5 2 (3.39%) IPTV
5 2 (3.39%) NHS
5 2 (3.39%) Video Editing
5 2 (3.39%) Video\Live Streaming
6 1 (1.69%) Clustering
6 1 (1.69%) Credit Risk
6 1 (1.69%) Data Centre
6 1 (1.69%) Driving Licence
6 1 (1.69%) EMC VNX
6 1 (1.69%) Equities
6 1 (1.69%) Fixed Income
6 1 (1.69%) Mobile Banking
6 1 (1.69%) PKI
6 1 (1.69%) Public Cloud
Operating Systems
1 47 (79.66%) Windows
2 19 (32.20%) Windows 7
3 15 (25.42%) Windows 10
4 12 (20.34%) Windows Server
5 8 (13.56%) Android
5 8 (13.56%) Windows Server 2012
6 5 (8.47%) Apple iOS
6 5 (8.47%) Linux
6 5 (8.47%) Windows XP
7 4 (6.78%) Windows Server 2008
8 2 (3.39%) Mac OS
8 2 (3.39%) Mac OS X
8 2 (3.39%) Unix
8 2 (3.39%) Windows 8
9 1 (1.69%) SUSE
9 1 (1.69%) SUSE Linux Enterprise Server
9 1 (1.69%) Ubuntu
9 1 (1.69%) Windows 2000
9 1 (1.69%) Windows Server 2003
Processes & Methodologies
1 11 (18.64%) ITIL
2 6 (10.17%) Migration
3 4 (6.78%) ITSM
3 4 (6.78%) Mobile Device Management
4 3 (5.08%) Coaching
4 3 (5.08%) Service Management
5 2 (3.39%) Break/Fix
5 2 (3.39%) Business Intelligence
5 2 (3.39%) Change Control
5 2 (3.39%) Configuration Management
5 2 (3.39%) Digital Marketing
5 2 (3.39%) ITIL V3
5 2 (3.39%) Multi-Factor Authentication
5 2 (3.39%) Patch Management
5 2 (3.39%) Problem Management
5 2 (3.39%) Programme Management
5 2 (3.39%) Stakeholder Management
5 2 (3.39%) Time Management
5 2 (3.39%) Two-Factor Authentication
6 1 (1.69%) Collaborative Working
Programming Languages
1 4 (6.78%) PowerShell
1 4 (6.78%) SQL
2 1 (1.69%) C#
2 1 (1.69%) Java
2 1 (1.69%) Perl
2 1 (1.69%) Python
2 1 (1.69%) Shell Script
2 1 (1.69%) VB
2 1 (1.69%) VBA
Qualifications
1 6 (10.17%) Security Cleared
2 5 (8.47%) Microsoft Certification
3 3 (5.08%) Cisco Certification
3 3 (5.08%) DV Cleared
3 3 (5.08%) SC Cleared
4 2 (3.39%) CCNA
4 2 (3.39%) Degree
4 2 (3.39%) MCSE
5 1 (1.69%) AWS Certification
5 1 (1.69%) CCNP
5 1 (1.69%) Citrix Certification
5 1 (1.69%) ITIL Certification
5 1 (1.69%) JNCIA
5 1 (1.69%) MCDST
5 1 (1.69%) MCP
5 1 (1.69%) MCSA
Quality Assurance & Compliance
1 5 (8.47%) SLA
System Software
1 27 (45.76%) Active Directory
2 9 (15.25%) VMware Infrastructure
3 4 (6.78%) XenApp
4 3 (5.08%) Hyper-V
5 2 (3.39%) Microsoft App-V
5 2 (3.39%) Virtual Desktop
5 2 (3.39%) vSphere
5 2 (3.39%) XenServer
6 1 (1.69%) Docker
6 1 (1.69%) LXC
6 1 (1.69%) VMware ESXi
6 1 (1.69%) XenDesktop
Systems Management
1 8 (13.56%) SCCM
2 1 (1.69%) AirWatch
2 1 (1.69%) Ansible
2 1 (1.69%) Cisco CUCM
2 1 (1.69%) Forefront Identity Manager
2 1 (1.69%) Jamf Pro
2 1 (1.69%) Kubernetes
2 1 (1.69%) McAfee ePO
2 1 (1.69%) Norton AntiVirus
2 1 (1.69%) Rancher
2 1 (1.69%) vCenter Server
Vendors
1 32 (54.24%) Microsoft
2 14 (23.73%) Citrix
3 13 (22.03%) VMware
4 12 (20.34%) Cisco
5 8 (13.56%) Apple
6 4 (6.78%) Bloomberg
6 4 (6.78%) HP
7 2 (3.39%) CheckPoint
7 2 (3.39%) Palo Alto
7 2 (3.39%) Reuters
7 2 (3.39%) Sage
7 2 (3.39%) SAP
7 2 (3.39%) ServiceNow
7 2 (3.39%) Splunk
7 2 (3.39%) Symantec
8 1 (1.69%) 3PAR
8 1 (1.69%) AppDynamics
8 1 (1.69%) FactSet
8 1 (1.69%) MuleSoft
8 1 (1.69%) New Relic