Period
to 28 October 2020

The median annual salary for a Support Engineer was £45,000 in advertised job vacancies in Central London during the 6 months to 28 October 2020.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
London > Central London
6 months to
28 Oct 2020
Same period 2019 Same period 2018
Rank 146 141 118
Rank change year-on-year -5 -23 +14
Permanent jobs requiring a Support Engineer 62 289 389
As % of all permanent jobs advertised in Central London 1.48% 2.27% 2.76%
As % of the Job Titles category 1.58% 2.38% 2.87%
Number of salaries quoted 53 274 369
Median annual salary £45,000 £35,000 £35,000
Median salary % change year-on-year +28.57% - +4.48%
10th Percentile £27,100 £24,250 £23,450
90th Percentile £57,500 £61,250 £60,000
London median annual salary £43,500 £35,000 £35,000
% change year-on-year +24.29% - -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Central London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Central London
Permanent vacancies in Central London with a recognized job title 3,917 12,151 13,544
% of permanent IT jobs with a recognized job title 93.44% 95.52% 95.95%
Number of salaries quoted 3,423 10,677 12,101
Median annual salary £67,500 £65,000 £62,500
Median salary % change year-on-year +3.85% +4.00% +4.60%
10th Percentile £42,500 £35,900 £33,750
90th Percentile £97,500 £95,000 £92,500
London median annual salary £67,500 £62,500 £60,000
% change year-on-year +8.00% +4.17% -

Support Engineer
Job Vacancy Trend in Central London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for Support Engineer in Central London

Support Engineer
Salary Trend in Central London

3-month moving average salary quoted in jobs citing Support Engineer in Central London.

Salary trend for Support Engineer in Central London

Support Engineer
Salary Histogram in Central London

Salary distribution for jobs citing Support Engineer in Central London over the 6 months to 28 October 2020.

Salary histogram for Support Engineer in Central London

Support Engineer
Job Locations in Central London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Central London region over the 6 months to 28 October 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +1 47 £37,500 +10.29% 15
West End of London +33 3 £30,000 +11.11%
Support Engineer
London

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Central London

For the 6 months to 28 October 2020, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Central London region featuring Support Engineer in the job title.

1 30 (48.39%) Windows
2 26 (41.94%) Azure
3 24 (38.71%) Office 365
4 21 (33.87%) Active Directory
5 20 (32.26%) SQL
6 16 (25.81%) PowerShell
7 15 (24.19%) Finance
7 15 (24.19%) Windows 10
8 13 (20.97%) Microsoft
9 12 (19.35%) Law
10 11 (17.74%) Azure SQL Database
10 11 (17.74%) Windows Server
10 11 (17.74%) VMware
10 11 (17.74%) Linux
11 10 (16.13%) .NET
11 10 (16.13%) C#
11 10 (16.13%) IIS
11 10 (16.13%) Cloud Computing
12 9 (14.52%) ITIL
13 8 (12.90%) Salesforce.com
13 8 (12.90%) Problem-Solving
14 7 (11.29%) SaaS
14 7 (11.29%) Microsoft Certification
14 7 (11.29%) CRM
14 7 (11.29%) VMware Infrastructure
15 6 (9.68%) Dynamics CRM
15 6 (9.68%) Marketing
15 6 (9.68%) MCSA
15 6 (9.68%) Microsoft Office
15 6 (9.68%) CSS

Support Engineer Skill Set
Co-occurring IT Skills in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (16.13%) IIS
2 4 (6.45%) SharePoint
3 3 (4.84%) MS Exchange
4 2 (3.23%) Apache
4 2 (3.23%) Confluence
4 2 (3.23%) JBoss
4 2 (3.23%) Tomcat
5 1 (1.61%) Exchange Server 2013
5 1 (1.61%) Skype for Business
Applications
1 6 (9.68%) Microsoft Office
2 1 (1.61%) Microsoft Excel
2 1 (1.61%) Microsoft PowerPoint
Business Applications
1 6 (9.68%) Dynamics CRM
Cloud Services
1 26 (41.94%) Azure
2 24 (38.71%) Office 365
3 10 (16.13%) Cloud Computing
4 7 (11.29%) SaaS
5 6 (9.68%) AWS
6 4 (6.45%) Azure Active Directory
7 2 (3.23%) G Suite
7 2 (3.23%) IaaS
8 1 (1.61%) OneDrive
8 1 (1.61%) Power Platform
8 1 (1.61%) PowerApps
8 1 (1.61%) Salesforce Sales Cloud
Communications & Networking
1 4 (6.45%) Firewall
2 2 (3.23%) Internet
2 2 (3.23%) LAN
2 2 (3.23%) Remote Desktop
2 2 (3.23%) Wi-Fi
3 1 (1.61%) Broadband
3 1 (1.61%) DNS
3 1 (1.61%) PBX
3 1 (1.61%) Skype
3 1 (1.61%) VoIP
3 1 (1.61%) VPN
3 1 (1.61%) WAN
3 1 (1.61%) Wireless
Database & Business Intelligence
1 11 (17.74%) Azure SQL Database
2 5 (8.06%) SQL Server
3 2 (3.23%) Crystal Reports
4 1 (1.61%) Qlik Sense
4 1 (1.61%) QlikView
4 1 (1.61%) Relational Database
Development Applications
1 5 (8.06%) JIRA
General
1 15 (24.19%) Finance
2 12 (19.35%) Law
3 6 (9.68%) Marketing
4 3 (4.84%) Banking
5 2 (3.23%) Front Office
6 1 (1.61%) Brand Awareness
6 1 (1.61%) Financial Institution
6 1 (1.61%) French Language
6 1 (1.61%) Legal
6 1 (1.61%) Telecoms
Libraries, Frameworks & Software Standards
1 10 (16.13%) .NET
2 6 (9.68%) CSS
2 6 (9.68%) HTML
3 2 (3.23%) Web Services
4 1 (1.61%) FIX Protocol
4 1 (1.61%) Spring
4 1 (1.61%) XML
Miscellaneous
1 3 (4.84%) Analytical Skills
1 3 (4.84%) Video Conferencing
2 2 (3.23%) Client/Server
2 2 (3.23%) CMDB
2 2 (3.23%) Data Centre
2 2 (3.23%) EPoS
3 1 (1.61%) Blackberry
3 1 (1.61%) Equities
3 1 (1.61%) Fixed Income
3 1 (1.61%) iPhone
3 1 (1.61%) Management Information System
3 1 (1.61%) Mobile App
3 1 (1.61%) Self-Motivation
3 1 (1.61%) Smartphone
Operating Systems
1 30 (48.39%) Windows
2 15 (24.19%) Windows 10
3 11 (17.74%) Linux
3 11 (17.74%) Windows Server
4 6 (9.68%) Windows 7
5 5 (8.06%) Windows Server 2016
6 4 (6.45%) Red Hat Enterprise Linux
6 4 (6.45%) Windows Server 2012
7 3 (4.84%) Unix
8 2 (3.23%) Android
8 2 (3.23%) Mac OS
8 2 (3.23%) Windows Server 2008
8 2 (3.23%) Windows Server 2019
8 2 (3.23%) Windows XP
Processes & Methodologies
1 9 (14.52%) ITIL
2 8 (12.90%) Problem-Solving
3 7 (11.29%) CRM
4 6 (9.68%) Marketing Automation
5 3 (4.84%) Change Management
5 3 (4.84%) Cybersecurity
5 3 (4.84%) Data Protection
5 3 (4.84%) Fintech
5 3 (4.84%) Incident Management
5 3 (4.84%) Infrastructure Engineering
5 3 (4.84%) Infrastructure Monitoring
5 3 (4.84%) Problem Management
5 3 (4.84%) Service Delivery
6 2 (3.23%) Artificial Intelligence
6 2 (3.23%) Line Management
6 2 (3.23%) Machine Learning
6 2 (3.23%) Mathematics
6 2 (3.23%) Mobile Device Management
6 2 (3.23%) Multi-Factor Authentication
6 2 (3.23%) Proactive Monitoring
Programming Languages
1 20 (32.26%) SQL
2 16 (25.81%) PowerShell
3 10 (16.13%) C#
4 6 (9.68%) JavaScript
5 4 (6.45%) Bash Shell
6 3 (4.84%) Python
7 1 (1.61%) Java
7 1 (1.61%) Perl
7 1 (1.61%) Shell Script
Qualifications
1 7 (11.29%) Microsoft Certification
2 6 (9.68%) MCSA
3 5 (8.06%) Degree
4 2 (3.23%) CTC Cleared
4 2 (3.23%) MCP
4 2 (3.23%) MCSE
4 2 (3.23%) SC Cleared
4 2 (3.23%) Security Cleared
5 1 (1.61%) A+ Certification
5 1 (1.61%) Avaya Certification
5 1 (1.61%) Cisco Certification
5 1 (1.61%) ITIL Certification
5 1 (1.61%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 5 (8.06%) SLA
System Software
1 21 (33.87%) Active Directory
2 7 (11.29%) VMware Infrastructure
3 2 (3.23%) BitLocker
3 2 (3.23%) Hyper-V
4 1 (1.61%) Virtual Desktop
Systems Management
1 4 (6.45%) Microsoft Intune
2 3 (4.84%) ITRS Geneos
3 2 (3.23%) Control-M
3 2 (3.23%) SCCM
4 1 (1.61%) AirWatch
4 1 (1.61%) Nagios
Vendors
1 13 (20.97%) Microsoft
2 11 (17.74%) VMware
3 8 (12.90%) Salesforce.com
4 4 (6.45%) Avaya
4 4 (6.45%) Cisco
4 4 (6.45%) Citrix
4 4 (6.45%) HP
5 3 (4.84%) Bloomberg
6 2 (3.23%) Dell
7 1 (1.61%) Apple
7 1 (1.61%) BMC
7 1 (1.61%) Caplin
7 1 (1.61%) Ivanti
7 1 (1.61%) Kalahari
7 1 (1.61%) McAfee
7 1 (1.61%) Oracle
7 1 (1.61%) Remedy
7 1 (1.61%) SimCorp
7 1 (1.61%) Sybase
7 1 (1.61%) TOWER Software