Period
to 21 November 2017

The median annual salary for a Support Specialist was £52,500 in advertised job vacancies in the City of London during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Specialist
Central London > City of London
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 272 307 381
Rank change year-on-year +35 +74 +31
Permanent jobs requiring a Support Specialist 50 43 33
As % of all permanent IT jobs advertised in the City of London 0.49% 0.37% 0.19%
As % of the Job Titles category 0.51% 0.38% 0.20%
Number of salaries quoted 49 39 27
City of London median annual salary £52,500 £55,000 £60,000
Median salary % change year-on-year -4.55% -8.33% +26.32%
10th Percentile £41,250 £26,250 £46,500
90th Percentile £70,000 £75,200 £76,250
Central London median annual salary £52,500 £54,000 £52,750
% change year-on-year -2.78% +2.37% +11.05%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 9729 11199 16304
% of permanent IT jobs with a recognized job title 94.78% 96.39% 95.80%
Number of salaries quoted 8814 10212 14168
City of London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% -
10th Percentile £34,250 £33,750 £32,500
90th Percentile £92,500 £88,750 £87,500
Central London median annual salary £58,000 £57,500 £55,000
% change year-on-year +0.87% +4.55% +1.85%

Support Specialist
Job Vacancy Trend in the City of London

Job postings that featured Support Specialist in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Support Specialist in the City of London

Support Specialist
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Specialist in the City of London.

Salary trend for Support Specialist in the City of London

Support Specialist
Salary Histogram in the City of London

The salary distribution of IT jobs citing Support Specialist in the City of London over the 6 months to 21 November 2017.

Salary histogram for Support Specialist in the City of London

Support Specialist Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 21 November 2017, Support Specialist job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Support Specialist in the job title.

1 37 (74.00%) SQL
2 36 (72.00%) Finance
3 31 (62.00%) SQL Server
4 23 (46.00%) ITIL
5 20 (40.00%) Microsoft
6 19 (38.00%) Windows
7 15 (30.00%) Siebel
7 15 (30.00%) Clustering
7 15 (30.00%) Oracle BI EE
8 14 (28.00%) Performance Monitoring
8 14 (28.00%) VBScript
8 14 (28.00%) JavaScript
9 11 (22.00%) VB
10 10 (20.00%) Analytical Skills
11 9 (18.00%) SQL Server Reporting Services
11 9 (18.00%) Microsoft Excel
11 9 (18.00%) Cognos
11 9 (18.00%) SunGard
11 9 (18.00%) Documentum
11 9 (18.00%) CODA
12 7 (14.00%) Unix
13 6 (12.00%) T-SQL
13 6 (12.00%) Relational Database
13 6 (12.00%) Workflow
13 6 (12.00%) Data Transformation
14 5 (10.00%) Linux
15 4 (8.00%) FIX Protocol
15 4 (8.00%) Hedge funds
15 4 (8.00%) Windows Server
16 3 (6.00%) Continuous Improvement Process

Support Specialist Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (18.00%) Documentum
2 2 (4.00%) SharePoint
Applications
1 9 (18.00%) Microsoft Excel
Cloud Services
1 1 (2.00%) Amazon AWS
1 1 (2.00%) Microsoft Azure
1 1 (2.00%) Office 365
Communications & Networking
1 3 (6.00%) FIX Connectivity
2 1 (2.00%) DNS
2 1 (2.00%) Firewall
2 1 (2.00%) SMS
2 1 (2.00%) TCP/IP
2 1 (2.00%) Wireless
Database & Business Intelligence
1 31 (62.00%) SQL Server
2 15 (30.00%) Oracle BI EE
3 9 (18.00%) SQL Server Reporting Services
4 6 (12.00%) Relational Database
5 3 (6.00%) JasperReports
6 1 (2.00%) SQL Server 2008
6 1 (2.00%) SQL Server 2012
General
1 36 (72.00%) Finance
2 3 (6.00%) French Language
2 3 (6.00%) German Language
2 3 (6.00%) Spanish Language
3 2 (4.00%) Retail
4 1 (2.00%) Front Office
Libraries, Frameworks & Software Standards
1 4 (8.00%) FIX Protocol
2 1 (2.00%) Rendezvous
Miscellaneous
1 15 (30.00%) Clustering
2 10 (20.00%) Analytical Skills
3 4 (8.00%) Hedge funds
4 2 (4.00%) Derivative
4 2 (4.00%) Equities
4 2 (4.00%) Foreign Exchange (FX)
5 1 (2.00%) Eurex
Operating Systems
1 19 (38.00%) Windows
2 7 (14.00%) Unix
3 5 (10.00%) Linux
4 4 (8.00%) Windows Server
5 1 (2.00%) Windows 10
5 1 (2.00%) Windows 7
5 1 (2.00%) Windows Server 2008
5 1 (2.00%) Windows Server 2012
Processes & Methodologies
1 23 (46.00%) ITIL
2 14 (28.00%) Performance Monitoring
3 6 (12.00%) Data Transformation
3 6 (12.00%) Workflow
4 3 (6.00%) BCP
4 3 (6.00%) Continuous Improvement
4 3 (6.00%) Continuous Improvement Process
4 3 (6.00%) Incident Management
4 3 (6.00%) ITSM
4 3 (6.00%) Logistics
4 3 (6.00%) Project Management
4 3 (6.00%) Service Management
4 3 (6.00%) Ticket Management
5 2 (4.00%) Change Management
5 2 (4.00%) Electronic Trading
6 1 (2.00%) Proprietary Trading
6 1 (2.00%) Risk Management
6 1 (2.00%) User Acceptance Testing
Programming Languages
1 37 (74.00%) SQL
2 14 (28.00%) JavaScript
2 14 (28.00%) VBScript
3 11 (22.00%) VB
4 6 (12.00%) T-SQL
5 1 (2.00%) PL/SQL
5 1 (2.00%) PowerShell
5 1 (2.00%) Shell Script
Qualifications
1 2 (4.00%) MCSA
1 2 (4.00%) MCSE
1 2 (4.00%) Microsoft Certification
2 1 (2.00%) Degree
Quality Assurance & Compliance
1 1 (2.00%) Data Quality
1 1 (2.00%) SLA
System Software
1 2 (4.00%) Active Directory
Systems Management
1 2 (4.00%) Systems Management Server (SMS)
Vendors
1 20 (40.00%) Microsoft
2 15 (30.00%) Siebel
3 9 (18.00%) CODA
3 9 (18.00%) Cognos
3 9 (18.00%) SunGard
4 3 (6.00%) Bloomberg
4 3 (6.00%) Reuters
5 2 (4.00%) Nintex
5 2 (4.00%) Oracle
6 1 (2.00%) Cisco
6 1 (2.00%) HP
6 1 (2.00%) Murex
6 1 (2.00%) SonicWALL
6 1 (2.00%) TIBCO