Customer Experience Jobs in the East of England

Customer Experience (CX)
England > East of England

The table below provides summary statistics for permanent job vacancies advertised in the East of England requiring Customer Experience skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Experience over the 6 months leading up to 22 June 2024, comparing them to the same period in the previous two years.

6 months to
22 Jun 2024
Same period 2023 Same period 2022
Rank 152 123 101
Rank change year-on-year -29 -22 +37
Permanent jobs citing Customer Experience 71 91 233
As % of all permanent jobs advertised in the East of England 1.04% 1.95% 3.24%
As % of the Processes & Methodologies category 1.34% 2.07% 3.41%
Number of salaries quoted 41 41 102
10th Percentile £23,000 £25,500 £29,000
25th Percentile £31,198 £36,250 £34,625
Median annual salary (50th Percentile) £47,500 £50,000 £48,250
Median % change year-on-year -5.00% +3.63% +1.58%
75th Percentile £62,500 £67,500 £62,500
90th Percentile £81,250 - £64,750
England median annual salary £45,000 £60,000 £60,000
% change year-on-year -25.00% - -

All Process and Methodology Skills
East of England

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the East of England.

Permanent vacancies with a requirement for process or methodology skills 5,297 4,400 6,828
As % of all permanent jobs advertised in the East of England 77.26% 94.28% 95.06%
Number of salaries quoted 3,930 2,002 2,789
10th Percentile £26,000 £26,525 £28,000
25th Percentile £32,875 £38,000 £36,250
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% -
75th Percentile £65,000 £67,500 £65,250
90th Percentile £77,500 £80,000 £78,750
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Customer Experience
Job Vacancy Trend in the East of England

Job postings citing Customer Experience as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Customer Experience in the East of England

Customer Experience
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing Customer Experience in the East of England.

Salary trend for Customer Experience in the East of England

Customer Experience
Salary Histogram in the East of England

Salary distribution for jobs citing Customer Experience in the East of England over the 6 months to 22 June 2024.

Salary histogram for Customer Experience in the East of England

Customer Experience
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Experience within the East of England region over the 6 months to 22 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire -8 23 £60,000 +96.72% 11
Suffolk +3 17 £55,000 +30.95% 6
Cambridgeshire -1 14 £35,000 -6.67% 9
Essex -3 8 £40,000 -20.00% 11
Bedfordshire +14 6 £112,500 +73.08% 1
Norfolk -35 3 £23,000 - 1
Customer Experience
England

Customer Experience
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.63%) SharePoint
2 1 (1.41%) CMS
2 1 (1.41%) WordPress
Applications
1 2 (2.82%) Adobe Illustrator
1 2 (2.82%) Adobe XD
1 2 (2.82%) Microsoft Office
1 2 (2.82%) Photoshop
2 1 (1.41%) Adobe After Effects
2 1 (1.41%) Adobe Premiere
2 1 (1.41%) Microsoft Excel
2 1 (1.41%) Spreadsheet
Business Applications
1 3 (4.23%) Salesforce CRM
1 3 (4.23%) SAP ERP
Cloud Services
1 7 (9.86%) SaaS
2 6 (8.45%) AWS
2 6 (8.45%) Microsoft 365
3 5 (7.04%) Azure
4 2 (2.82%) Google Workspace
5 1 (1.41%) Amazon EMR
5 1 (1.41%) Azure Sentinel
5 1 (1.41%) Cloud Computing
5 1 (1.41%) Entra ID
5 1 (1.41%) Figma
5 1 (1.41%) Google Analytics
5 1 (1.41%) IaaS
5 1 (1.41%) Miro
5 1 (1.41%) PaaS
5 1 (1.41%) Serverless
Communications & Networking
1 1 (1.41%) DHCP
1 1 (1.41%) DNS
1 1 (1.41%) Firewall
1 1 (1.41%) SAN
Database & Business Intelligence
1 3 (4.23%) GIS
2 2 (2.82%) Data Warehouse
2 2 (2.82%) Tableau
3 1 (1.41%) Amazon QuickSight
3 1 (1.41%) Amazon Redshift
3 1 (1.41%) PowerPivot
3 1 (1.41%) QlikView
Development Applications
1 4 (5.63%) JIRA
2 3 (4.23%) Git
3 1 (1.41%) Appium
3 1 (1.41%) Selenium
General
1 40 (56.34%) Social Skills
2 15 (21.13%) Organisational Skills
3 14 (19.72%) Agriculture
4 13 (18.31%) Analytical Skills
5 12 (16.90%) Presentation Skills
6 10 (14.08%) Retail
7 7 (9.86%) Finance
7 7 (9.86%) Legal
7 7 (9.86%) Marketing
8 6 (8.45%) Telecoms
9 4 (5.63%) Manufacturing
9 4 (5.63%) Public Sector
10 1 (1.41%) Aviation
10 1 (1.41%) Games
10 1 (1.41%) iGaming
10 1 (1.41%) Multimedia
Job Titles
1 12 (16.90%) Analyst
2 9 (12.68%) Instructor
2 9 (12.68%) Technical Instructor
3 7 (9.86%) Senior
4 6 (8.45%) Logistics Analyst
5 5 (7.04%) Architect
5 5 (7.04%) Technical Specialist
6 4 (5.63%) Senior Systems Engineer
6 4 (5.63%) Systems Engineer
7 3 (4.23%) 1st Line Support
7 3 (4.23%) Client Services Manager
7 3 (4.23%) Consultant
7 3 (4.23%) Delivery Manager
7 3 (4.23%) Development Manager
7 3 (4.23%) Operations Manager
7 3 (4.23%) Process Analyst
7 3 (4.23%) Service Delivery Manager
7 3 (4.23%) Service Manager
7 3 (4.23%) Support Analyst
7 3 (4.23%) Technical Consultant
Libraries, Frameworks & Software Standards
1 6 (8.45%) HTML
2 3 (4.23%) AngularJS
2 3 (4.23%) Semantic UI
2 3 (4.23%) Twitter Bootstrap
3 2 (2.82%) MACH
4 1 (1.41%) .NET
4 1 (1.41%) .NET Framework
4 1 (1.41%) CSS
4 1 (1.41%) Django
Miscellaneous
1 20 (28.17%) Driving Licence
2 15 (21.13%) Management Information System
3 10 (14.08%) Onboarding
4 7 (9.86%) Self-Motivation
5 5 (7.04%) Mobile App
6 4 (5.63%) Robotics
7 3 (4.23%) Analytical Mindset
7 3 (4.23%) Product Ownership
8 2 (2.82%) Social Media
9 1 (1.41%) Animation
9 1 (1.41%) Blog
9 1 (1.41%) Cloud Native
9 1 (1.41%) Graphic Design
9 1 (1.41%) Legacy Applications
9 1 (1.41%) Motion Graphics
9 1 (1.41%) Taxonomies
Operating Systems
1 7 (9.86%) Windows
2 3 (4.23%) Apple iOS
2 3 (4.23%) Windows 10
3 1 (1.41%) Mac OS
3 1 (1.41%) Windows Server
Processes & Methodologies
1 22 (30.99%) Problem-Solving
2 18 (25.35%) Customer Service
3 11 (15.49%) Continuous Improvement
4 8 (11.27%) Analytics
4 8 (11.27%) CRM
5 7 (9.86%) Logistics
5 7 (9.86%) Network Planning
6 6 (8.45%) Change Management
6 6 (8.45%) Quality Management
7 5 (7.04%) Agile
7 5 (7.04%) Coaching
7 5 (7.04%) E-Commerce
7 5 (7.04%) ERP
7 5 (7.04%) Process Improvement
7 5 (7.04%) Time Management
8 4 (5.63%) Customer-Centricity
8 4 (5.63%) Data Visualisation
8 4 (5.63%) Decision-Making
8 4 (5.63%) Roadmaps
8 4 (5.63%) Visualisation
Programming Languages
1 6 (8.45%) Python
2 5 (7.04%) SQL
3 4 (5.63%) JavaScript
4 1 (1.41%) C#
4 1 (1.41%) C++
4 1 (1.41%) R
4 1 (1.41%) VBA
Qualifications
1 19 (26.76%) Degree
2 4 (5.63%) Master's Degree
3 2 (2.82%) DBS Check
4 1 (1.41%) A+ Certification
4 1 (1.41%) CISSP
4 1 (1.41%) Computer Science Degree
4 1 (1.41%) ISSEP
4 1 (1.41%) Microsoft Certification
4 1 (1.41%) Network+ Certification
Quality Assurance & Compliance
1 6 (8.45%) ISO 9001
1 6 (8.45%) NEBOSH
2 4 (5.63%) SLA
System Software
1 4 (5.63%) Active Directory
2 1 (1.41%) Hyper-V
Systems Management
1 1 (1.41%) QRadar
Vendors
1 10 (14.08%) Salesforce
2 3 (4.23%) Google
2 3 (4.23%) QAD
2 3 (4.23%) SAP
3 2 (2.82%) Microsoft
4 1 (1.41%) Autodesk
4 1 (1.41%) Barracuda Networks
4 1 (1.41%) Citrix
4 1 (1.41%) ConnectWise
4 1 (1.41%) Facebook
4 1 (1.41%) MicroStrategy
4 1 (1.41%) Oracle
4 1 (1.41%) Splunk