Customer Experience Jobs in the East of England

Customer Experience (CX)
England > East of England

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for Customer Experience skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Experience over the 6 months to 24 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 146 140 76
Rank change year-on-year -6 -64 +56
Permanent jobs citing Customer Experience 71 107 253
As % of all permanent jobs advertised in the East of England 1.18% 1.91% 3.99%
As % of the Processes & Methodologies category 1.45% 2.01% 4.20%
Number of salaries quoted 38 53 93
10th Percentile £23,000 £26,000 £29,000
25th Percentile £31,198 £36,250 £34,500
Median annual salary (50th Percentile) £52,500 £42,000 £50,000
Median % change year-on-year +25.00% -16.00% +11.19%
75th Percentile £62,500 £55,000 £62,500
90th Percentile £81,250 £67,500 £81,350
England median annual salary £42,500 £62,500 £60,000
% change year-on-year -32.00% +4.17% -

All Process and Methodology Skills
East of England

Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 4,904 5,312 6,021
As % of all permanent jobs advertised in the East of England 81.33% 94.91% 94.86%
Number of salaries quoted 3,664 2,292 2,706
10th Percentile £25,809 £28,517 £27,500
25th Percentile £32,500 £38,000 £36,250
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% -
75th Percentile £65,000 £70,000 £65,813
90th Percentile £76,250 £85,000 £77,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Customer Experience
Job Vacancy Trend in the East of England

Job postings citing Customer Experience as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Customer Experience in the East of England

Customer Experience
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing Customer Experience in the East of England.

Salary trend for Customer Experience in the East of England

Customer Experience
Salary Histogram in the East of England

Salary distribution for jobs citing Customer Experience in the East of England over the 6 months to 24 April 2024.

Salary histogram for Customer Experience in the East of England

Customer Experience
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Experience within the East of England region over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cambridgeshire +14 18 £35,000 -6.67% 22
Hertfordshire -11 18 £57,500 +47.44% 13
Suffolk +7 17 £55,000 +30.95% 1
Bedfordshire +31 9 £65,000 - 3
Essex +3 6 £43,750 +68.27% 8
Norfolk -30 3 £23,000 - 2
Customer Experience
England

Customer Experience
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.63%) SharePoint
2 1 (1.41%) WordPress
Applications
1 4 (5.63%) Microsoft Excel
2 2 (2.82%) Microsoft Office
3 1 (1.41%) Adobe After Effects
3 1 (1.41%) Adobe Illustrator
3 1 (1.41%) Adobe Premiere
3 1 (1.41%) Adobe XD
3 1 (1.41%) Photoshop
3 1 (1.41%) Spreadsheet
Business Applications
1 3 (4.23%) Salesforce CRM
1 3 (4.23%) SAP ERP
Cloud Services
1 12 (16.90%) AWS
2 8 (11.27%) Azure
3 6 (8.45%) Microsoft 365
4 4 (5.63%) Amazon EMR
5 3 (4.23%) Amazon EC2
5 3 (4.23%) Amazon ECS
5 3 (4.23%) GCP
5 3 (4.23%) Route 53
5 3 (4.23%) SaaS
5 3 (4.23%) Virtual Private Cloud
6 2 (2.82%) Google Workspace
7 1 (1.41%) Azure Sentinel
7 1 (1.41%) Cloud Computing
7 1 (1.41%) Entra ID
7 1 (1.41%) Google Analytics
7 1 (1.41%) IaaS
7 1 (1.41%) Miro
7 1 (1.41%) PaaS
7 1 (1.41%) Serverless
Communications & Networking
1 4 (5.63%) Firewall
2 3 (4.23%) BGP
2 3 (4.23%) VPN
3 1 (1.41%) DHCP
3 1 (1.41%) DNS
Database & Business Intelligence
1 5 (7.04%) Tableau
2 4 (5.63%) Amazon Redshift
2 4 (5.63%) PowerPivot
2 4 (5.63%) QlikView
3 3 (4.23%) GIS
3 3 (4.23%) MySQL
4 2 (2.82%) Data Warehouse
5 1 (1.41%) Amazon QuickSight
Development Applications
1 4 (5.63%) JIRA
2 3 (4.23%) Git
General
1 38 (53.52%) Social Skills
2 15 (21.13%) Analytical Skills
2 15 (21.13%) Organisational Skills
3 14 (19.72%) Agriculture
4 10 (14.08%) Finance
4 10 (14.08%) Retail
5 9 (12.68%) Presentation Skills
6 7 (9.86%) Legal
7 6 (8.45%) Telecoms
8 4 (5.63%) Manufacturing
8 4 (5.63%) Marketing
8 4 (5.63%) Public Sector
9 1 (1.41%) Aviation
9 1 (1.41%) Multimedia
Job Titles
1 16 (22.54%) Analyst
2 9 (12.68%) Instructor
2 9 (12.68%) Technical Instructor
3 7 (9.86%) Logistics Analyst
3 7 (9.86%) Senior
4 5 (7.04%) Architect
4 5 (7.04%) Technical Specialist
5 4 (5.63%) Business Analyst
5 4 (5.63%) Logistics Specialist
5 4 (5.63%) Process Analyst
5 4 (5.63%) Senior Systems Engineer
5 4 (5.63%) Systems Engineer
6 3 (4.23%) 1st Line Support
6 3 (4.23%) 1st Line Support Analyst
6 3 (4.23%) Administrator
6 3 (4.23%) Consultant
6 3 (4.23%) Digital Architect
6 3 (4.23%) Operations Manager
6 3 (4.23%) Support Analyst
6 3 (4.23%) Technical Consultant
Libraries, Frameworks & Software Standards
1 5 (7.04%) HTML
2 4 (5.63%) Django
3 3 (4.23%) AngularJS
3 3 (4.23%) Semantic UI
3 3 (4.23%) Twitter Bootstrap
4 2 (2.82%) MACH
Miscellaneous
1 20 (28.17%) Driving Licence
2 15 (21.13%) Management Information System
3 11 (15.49%) Onboarding
4 7 (9.86%) Self-Motivation
5 4 (5.63%) Robotics
6 3 (4.23%) Analytical Mindset
6 3 (4.23%) Data Centre
6 3 (4.23%) Product Ownership
7 2 (2.82%) Mobile App
7 2 (2.82%) Social Media
8 1 (1.41%) Blog
8 1 (1.41%) Cloud Native
8 1 (1.41%) Graphic Design
8 1 (1.41%) Taxonomies
Operating Systems
1 7 (9.86%) Windows
2 3 (4.23%) Apple iOS
2 3 (4.23%) Linux
2 3 (4.23%) Windows 10
3 1 (1.41%) Mac OS
3 1 (1.41%) Windows Server
Processes & Methodologies
1 22 (30.99%) Problem-Solving
2 19 (26.76%) Customer Service
3 11 (15.49%) Analytics
3 11 (15.49%) Continuous Improvement
3 11 (15.49%) Logistics
4 10 (14.08%) Network Planning
5 8 (11.27%) CRM
5 8 (11.27%) Customer-Centricity
5 8 (11.27%) Process Improvement
6 7 (9.86%) Data Analysis
6 7 (9.86%) Data Visualisation
6 7 (9.86%) Visualisation
7 6 (8.45%) Change Management
7 6 (8.45%) Coaching
7 6 (8.45%) Mathematics
7 6 (8.45%) Quality Management
8 5 (7.04%) Agile
8 5 (7.04%) Decision-Making
8 5 (7.04%) E-Commerce
8 5 (7.04%) Root Cause Analysis
Programming Languages
1 12 (16.90%) SQL
2 9 (12.68%) Python
3 4 (5.63%) R
3 4 (5.63%) VBA
4 3 (4.23%) JavaScript
Qualifications
1 18 (25.35%) Degree
2 4 (5.63%) Master's Degree
3 3 (4.23%) Security Cleared
4 2 (2.82%) DBS Check
5 1 (1.41%) A+ Certification
5 1 (1.41%) CISSP
5 1 (1.41%) ISSEP
5 1 (1.41%) Microsoft Certification
5 1 (1.41%) Network+ Certification
Quality Assurance & Compliance
1 6 (8.45%) ISO 9001
1 6 (8.45%) NEBOSH
2 4 (5.63%) SLA
System Software
1 4 (5.63%) Active Directory
2 3 (4.23%) Docker
3 1 (1.41%) Hyper-V
Systems Management
1 3 (4.23%) Ansible
1 3 (4.23%) Kubernetes
1 3 (4.23%) Terraform
2 1 (1.41%) QRadar
Vendors
1 7 (9.86%) Salesforce
2 5 (7.04%) Microsoft
3 4 (5.63%) MicroStrategy
3 4 (5.63%) Oracle
4 3 (4.23%) Google
4 3 (4.23%) QAD
4 3 (4.23%) SAP
5 1 (1.41%) Autodesk
5 1 (1.41%) Barracuda Networks
5 1 (1.41%) Citrix
5 1 (1.41%) ConnectWise
5 1 (1.41%) Facebook
5 1 (1.41%) Splunk