Period
to 21 September 2020

The following table provides summary statistics for permanent job vacancies advertised in Kent with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 21 September 2020 with a comparison to the same period in the previous 2 years.

Problem Management
South East > Kent
6 months to
21 Sep 2020
Same period 2019 Same period 2018
Rank 27 87 72
Rank change year-on-year +60 -15 +27
Permanent jobs citing Problem Management 14 13 24
As % of all permanent jobs advertised in Kent 5.24% 1.36% 2.27%
As % of the Processes & Methodologies category 5.83% 1.53% 2.55%
Number of salaries quoted 12 7 24
Median annual salary £41,500 £50,000 £41,250
Median salary % change year-on-year -17.00% +21.21% -8.33%
10th Percentile £38,250 £28,100 £29,500
90th Percentile £44,750 £65,750 £66,000
South East median annual salary £48,750 £45,000 £49,500
% change year-on-year +8.33% -9.09% +23.75%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Kent with a requirement for process or methodology skills.

All Process and Methodology Skills
Kent
Permanent vacancies with a requirement for process or methodology skills 240 847 941
As % of all permanent IT jobs advertised in Kent 89.89% 88.78% 89.19%
Number of salaries quoted 200 720 783
Median annual salary £42,500 £44,143 £40,000
Median salary % change year-on-year -3.72% +10.36% -
10th Percentile £26,250 £24,475 £25,100
90th Percentile £73,750 £62,500 £62,500
South East median annual salary £52,500 £50,000 £47,500
% change year-on-year +5.00% +5.26% +5.56%

Problem Management
Job Vacancy Trend in Kent

Job postings citing Problem Management as a proportion of all IT jobs advertised in Kent.

Job vacancy trend for Problem Management in Kent

Problem Management
Salary Trend in Kent

3-month moving average salary quoted in jobs citing Problem Management in Kent.

Salary trend for Problem Management in Kent

Problem Management
Salary Histogram in Kent

Salary distribution for jobs citing Problem Management in Kent over the 6 months to 21 September 2020.

Salary histogram for Problem Management in Kent

Problem Management
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the Kent region over the 6 months to 21 September 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Folkestone - 4 £41,500 -
Maidstone - 4 £41,500 - 1
West Malling +21 3 £40,750 +23.48% 2
Sevenoaks - 1 £32,000 -
Problem Management
South East

For the 6 months to 21 September 2020, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Kent region with a requirement for Problem Management.

1 9 (64.29%) Azure
2 8 (57.14%) Active Directory
3 7 (50.00%) Cisco
3 7 (50.00%) Firewall
4 6 (42.86%) ITIL
4 6 (42.86%) Incident Management
5 5 (35.71%) Windows
6 4 (28.57%) Microsoft Office
6 4 (28.57%) Microsoft
6 4 (28.57%) SLA
6 4 (28.57%) Asset Management
6 4 (28.57%) Banking
6 4 (28.57%) Manufacturing
7 3 (21.43%) Disaster Recovery
7 3 (21.43%) VMware
7 3 (21.43%) Citrix
7 3 (21.43%) VMware Infrastructure
7 3 (21.43%) Change Control
7 3 (21.43%) Mentoring
7 3 (21.43%) Coaching
7 3 (21.43%) Azure Active Directory
8 2 (14.29%) Technical Leadership
8 2 (14.29%) GDPR
8 2 (14.29%) Analytical Skills
8 2 (14.29%) CompTIA Security+
8 2 (14.29%) ISO/IEC 27001
8 2 (14.29%) Network Security
8 2 (14.29%) ISMS
8 2 (14.29%) Wireless Security
8 2 (14.29%) PCI DSS

Problem Management
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (28.57%) Microsoft Office
Cloud Services
1 9 (64.29%) Azure
2 3 (21.43%) Azure Active Directory
Communications & Networking
1 7 (50.00%) Firewall
2 2 (14.29%) Intrusion Detection
2 2 (14.29%) Network Security
2 2 (14.29%) VPN
2 2 (14.29%) Wireless
2 2 (14.29%) Wireless Security
3 1 (7.14%) 4G
3 1 (7.14%) Ethernet
3 1 (7.14%) LAN
3 1 (7.14%) WAN
3 1 (7.14%) Wi-Fi
General
1 4 (28.57%) Banking
1 4 (28.57%) Manufacturing
2 1 (7.14%) Back Office
2 1 (7.14%) Retail
Job Titles
1 6 (42.86%) Network Support
2 5 (35.71%) IT Support
3 3 (21.43%) 3rd Line Engineer
3 3 (21.43%) Support Engineer
4 2 (14.29%) 3rd Line Support
4 2 (14.29%) Analyst
4 2 (14.29%) Cisco Engineer
4 2 (14.29%) Cisco Network Engineer
4 2 (14.29%) Cisco Support
4 2 (14.29%) Citrix Engineer
4 2 (14.29%) Citrix Support
4 2 (14.29%) Firewall Analyst
4 2 (14.29%) IT Security Analyst
4 2 (14.29%) Microsoft Engineer
4 2 (14.29%) Network Analyst
4 2 (14.29%) Network Engineer
4 2 (14.29%) Network Support Engineer
4 2 (14.29%) PCI DSS Security Analyst
4 2 (14.29%) Security Analyst
4 2 (14.29%) Wintel Support
Libraries, Frameworks & Software Standards
1 1 (7.14%) Regular Expression
Miscellaneous
1 2 (14.29%) Analytical Skills
1 2 (14.29%) Management Information System
2 1 (7.14%) Security Operations Centre
Operating Systems
1 5 (35.71%) Windows
2 1 (7.14%) Windows 7
2 1 (7.14%) Windows Server
2 1 (7.14%) Windows Server 2008
2 1 (7.14%) Windows Server 2012
2 1 (7.14%) Windows Server 2016
Processes & Methodologies
1 6 (42.86%) Incident Management
1 6 (42.86%) ITIL
2 4 (28.57%) Asset Management
3 3 (21.43%) Change Control
3 3 (21.43%) Coaching
3 3 (21.43%) Disaster Recovery
3 3 (21.43%) Mentoring
4 2 (14.29%) Data Security
4 2 (14.29%) Information Security
4 2 (14.29%) ISMS
4 2 (14.29%) Risk Assessment
4 2 (14.29%) Service Delivery
4 2 (14.29%) Technical Leadership
5 1 (7.14%) Change Management
5 1 (7.14%) Infrastructure Engineering
5 1 (7.14%) ITSM
5 1 (7.14%) Preventative Maintenance
5 1 (7.14%) Project Management
5 1 (7.14%) Stakeholder Management
5 1 (7.14%) Threat Intelligence
Programming Languages
1 1 (7.14%) C
1 1 (7.14%) C#
1 1 (7.14%) Java
1 1 (7.14%) Perl
1 1 (7.14%) PowerShell
1 1 (7.14%) Python
1 1 (7.14%) Ruby
Qualifications
1 2 (14.29%) CompTIA Security+
1 2 (14.29%) ITIL Certification
2 1 (7.14%) CEH
2 1 (7.14%) CISM
2 1 (7.14%) CISSP
2 1 (7.14%) HND
2 1 (7.14%) MCSE
2 1 (7.14%) Microsoft Certification
2 1 (7.14%) SC Cleared
2 1 (7.14%) Security Cleared
Quality Assurance & Compliance
1 4 (28.57%) SLA
2 2 (14.29%) GDPR
2 2 (14.29%) ISO/IEC 27001
2 2 (14.29%) PCI DSS
System Software
1 8 (57.14%) Active Directory
2 3 (21.43%) VMware Infrastructure
Systems Management
1 1 (7.14%) QRadar
Vendors
1 7 (50.00%) Cisco
2 4 (28.57%) Microsoft
3 3 (21.43%) Citrix
3 3 (21.43%) VMware
4 1 (7.14%) LogRhythm