Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Kent with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Problem Management
South East > Kent
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 98 90 80
Rank change year-on-year -8 -10 -3
Permanent jobs citing Problem Management 10 33 70
As % of all permanent IT jobs advertised in Kent 0.76% 1.96% 3.16%
As % of the Processes & Methodologies category 0.88% 2.23% 3.60%
Number of salaries quoted 9 35 64
Kent median annual salary £36,000 £35,000 £38,500
Median salary % change year-on-year +2.86% -9.09% -
10th Percentile £29,250 £24,900 £27,500
90th Percentile £54,250 £60,000 £51,725
South East median annual salary £40,000 £44,000 £45,000
% change year-on-year -9.09% -2.22% +8.43%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Kent with a requirement for process or methodology skills.

All Process and Methodology Skills
Kent
Permanent vacancies with a requirement for process or methodology skills 1135 1483 1943
As % of all permanent IT jobs advertised in Kent 85.98% 88.17% 87.68%
Number of salaries quoted 961 1315 1712
Kent median annual salary £42,500 £42,500 £41,500
Median salary % change year-on-year - +2.41% -1.19%
10th Percentile £24,000 £25,000 £25,000
90th Percentile £63,750 £65,000 £58,750
South East median annual salary £45,000 £45,000 £45,000

Problem Management
Job Vacancy Trend in Kent

Job postings citing Problem Management as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for Problem Management in Kent

Problem Management
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in Kent.

Salary trend for Problem Management in Kent

Problem Management
Salary Histogram in Kent

The salary distribution of IT jobs citing Problem Management in Kent over the 6 months to 20 November 2017.

Salary histogram for Problem Management in Kent

Problem Management
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the Kent region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Malling -8 3 £35,000 -6.67%
Sittingbourne - 3 £32,500 -
Maidstone +19 2 £36,000 -37.39%
Problem Management
South East

For the 6 months to 20 November 2017, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region with a requirement for Problem Management.

1 6 (60.00%) Windows
1 6 (60.00%) Incident Management
2 5 (50.00%) Service Delivery
2 5 (50.00%) Change Management
3 4 (40.00%) VMware
3 4 (40.00%) BMC
3 4 (40.00%) BMC PATROL
3 4 (40.00%) Remedy
3 4 (40.00%) Remedy ITSM
3 4 (40.00%) Amdocs
4 3 (30.00%) Windows Server 2008
4 3 (30.00%) Statistics
4 3 (30.00%) Finance
4 3 (30.00%) ITIL
4 3 (30.00%) Mentoring
4 3 (30.00%) Windows Server
4 3 (30.00%) Customer Requirements
4 3 (30.00%) vCenter Server
5 2 (20.00%) Server Patching
5 2 (20.00%) Windows Server 2012
5 2 (20.00%) Forefront TMG
5 2 (20.00%) VMware ESXi
5 2 (20.00%) Unified Communications
5 2 (20.00%) Nimsoft
5 2 (20.00%) Manufacturing
5 2 (20.00%) Advertising
5 2 (20.00%) ITSM
5 2 (20.00%) Forcepoint
5 2 (20.00%) Firmware
5 2 (20.00%) Windows Server 2003

Problem Management
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (10.00%) Microsoft Office
Business Applications
1 4 (40.00%) Remedy ITSM
Cloud Services
1 1 (10.00%) Microsoft Azure
Communications & Networking
1 2 (20.00%) Unified Communications
2 1 (10.00%) DNS
2 1 (10.00%) Firewall
2 1 (10.00%) HTTP
2 1 (10.00%) Internet
2 1 (10.00%) Intrusion Detection
2 1 (10.00%) VPN
2 1 (10.00%) Wireless
2 1 (10.00%) Wireless Security
Database & Business Intelligence
1 1 (10.00%) Data Warehouse
General
1 3 (30.00%) Finance
2 2 (20.00%) Advertising
2 2 (20.00%) Manufacturing
2 2 (20.00%) Retail
3 1 (10.00%) Banking
3 1 (10.00%) Publishing
Job Titles
1 3 (30.00%) Service Manager
2 2 (20.00%) Delivery Manager
2 2 (20.00%) Infrastructure Engineer
2 2 (20.00%) Infrastructure Support
2 2 (20.00%) Infrastructure Support Engineer
2 2 (20.00%) Services Delivery Manager
2 2 (20.00%) Support Engineer
2 2 (20.00%) Technical Manager
2 2 (20.00%) Technical Service Delivery Manager
2 2 (20.00%) Technical Services Manager
2 2 (20.00%) Wintel Engineer
3 1 (10.00%) Architect
3 1 (10.00%) Graduate
3 1 (10.00%) Graduate IT Engineer
3 1 (10.00%) Incident and Problem Manager
3 1 (10.00%) Incident Manager
3 1 (10.00%) IT Engineer
3 1 (10.00%) IT Manager
3 1 (10.00%) IT Security Architect
3 1 (10.00%) Operations Team Leader
Miscellaneous
1 1 (10.00%) Analytical Skills
1 1 (10.00%) Fintech
Operating Systems
1 6 (60.00%) Windows
2 3 (30.00%) Windows Server
2 3 (30.00%) Windows Server 2008
3 2 (20.00%) Windows 2000
3 2 (20.00%) Windows Server 2003
3 2 (20.00%) Windows Server 2012
Processes & Methodologies
1 6 (60.00%) Incident Management
2 5 (50.00%) Change Management
2 5 (50.00%) Service Delivery
3 3 (30.00%) Customer Requirements
3 3 (30.00%) ITIL
3 3 (30.00%) Mentoring
3 3 (30.00%) Statistics
4 2 (20.00%) Communications Security
4 2 (20.00%) ITSM
4 2 (20.00%) Server Patching
5 1 (10.00%) Business Continuity
5 1 (10.00%) Data Security
5 1 (10.00%) Disaster Recovery
5 1 (10.00%) Fault Analysis
5 1 (10.00%) ITIL V3
5 1 (10.00%) Service Management
Programming Languages
1 2 (20.00%) PowerShell
Qualifications
1 2 (20.00%) SC Cleared
1 2 (20.00%) Security Cleared
Quality Assurance & Compliance
1 1 (10.00%) GDPR
1 1 (10.00%) ISO/IEC 27001
1 1 (10.00%) PCI DSS
System Software
1 2 (20.00%) Active Directory
1 2 (20.00%) Firmware
1 2 (20.00%) Forefront TMG
1 2 (20.00%) VMware ESXi
Systems Management
1 4 (40.00%) BMC PATROL
2 3 (30.00%) vCenter Server
3 2 (20.00%) BladeLogic
3 2 (20.00%) WSUS
Vendors
1 4 (40.00%) Amdocs
1 4 (40.00%) BMC
1 4 (40.00%) Remedy
1 4 (40.00%) VMware
2 2 (20.00%) Capita
2 2 (20.00%) Citrix
2 2 (20.00%) Forcepoint
2 2 (20.00%) HP
2 2 (20.00%) IBM
2 2 (20.00%) Nimsoft
3 1 (10.00%) Cisco