Customer Experience Jobs in Leeds

Customer Experience (CX)
West Yorkshire > Leeds

The following table provides summary statistics for permanent job vacancies advertised in Leeds with a requirement for Customer Experience skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Experience over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 84 62 44
Rank change year-on-year -22 -18 +74
Permanent jobs citing Customer Experience 49 151 230
As % of all permanent jobs advertised in Leeds 2.15% 4.98% 6.09%
As % of the Processes & Methodologies category 2.48% 5.10% 6.26%
Number of salaries quoted 23 63 169
10th Percentile £25,251 £41,982 £37,734
25th Percentile £32,837 £48,750 £47,250
Median annual salary (50th Percentile) £52,500 £70,000 £62,500
Median % change year-on-year -25.00% +12.00% +47.06%
75th Percentile £66,318 £85,000 £85,000
90th Percentile £73,886 £87,500 -
West Yorkshire median annual salary £42,317 £65,500 £60,000
% change year-on-year -35.39% +9.17% +44.58%

All Process and Methodology Skills
Leeds

Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leeds with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,978 2,958 3,677
As % of all permanent jobs advertised in Leeds 86.91% 97.50% 97.38%
Number of salaries quoted 1,404 1,708 2,549
10th Percentile £31,250 £34,442 £32,996
25th Percentile £41,077 £41,750 £42,500
Median annual salary (50th Percentile) £55,000 £56,750 £55,000
Median % change year-on-year -3.08% +3.18% +10.00%
75th Percentile £70,000 £75,000 £70,000
90th Percentile £84,964 £87,500 £85,000
West Yorkshire median annual salary £52,500 £55,000 £52,500
% change year-on-year -4.55% +4.76% +5.00%

Customer Experience
Job Vacancy Trend in Leeds

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Leeds.

Job vacancy trend for Customer Experience in Leeds

Customer Experience
Salary Trend in Leeds

3-month moving average salary quoted in jobs citing Customer Experience in Leeds.

Salary trend for Customer Experience in Leeds

Customer Experience
Salary Histogram in Leeds

Salary distribution for jobs citing Customer Experience in Leeds over the 6 months to 29 April 2024.

Salary histogram for Customer Experience in Leeds

Customer Experience
Co-occurring Skills and Capabilities in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.04%) SAS
Applications
1 4 (8.16%) Microsoft Office
1 4 (8.16%) Sketch
2 2 (4.08%) Chatbot
3 1 (2.04%) Microsoft Excel
Cloud Services
1 9 (18.37%) Azure
2 5 (10.20%) Cloud Computing
2 5 (10.20%) Snowflake
3 4 (8.16%) AWS
3 4 (8.16%) Figma
3 4 (8.16%) Heroku
3 4 (8.16%) Miro
4 2 (4.08%) Microsoft 365
5 1 (2.04%) Azure DevOps
5 1 (2.04%) Entra ID
5 1 (2.04%) SaaS
Communications & Networking
1 8 (16.33%) DNS
1 8 (16.33%) Firewall
2 7 (14.29%) Network Security
2 7 (14.29%) TCP/IP
2 7 (14.29%) VPN
3 5 (10.20%) DHCP
4 4 (8.16%) Broadband
4 4 (8.16%) LAN
4 4 (8.16%) SD-WAN
4 4 (8.16%) WAN
4 4 (8.16%) Wireless
5 3 (6.12%) Internet
6 2 (4.08%) DMZ
6 2 (4.08%) HTTP
6 2 (4.08%) Intrusion Detection
6 2 (4.08%) SMTP
6 2 (4.08%) tcpdump
6 2 (4.08%) Wireshark
Database & Business Intelligence
1 5 (10.20%) Elasticsearch
1 5 (10.20%) NoSQL
1 5 (10.20%) Redis
Development Applications
1 1 (2.04%) Git
1 1 (2.04%) GitLab
1 1 (2.04%) TestCafe
General
1 15 (30.61%) Social Skills
2 8 (16.33%) Finance
3 7 (14.29%) Inclusion and Diversity
4 4 (8.16%) Analytical Skills
4 4 (8.16%) Games
5 3 (6.12%) Influencing Skills
5 3 (6.12%) Organisational Skills
5 3 (6.12%) Retail
6 2 (4.08%) Banking
7 1 (2.04%) Legal
Job Titles
1 15 (30.61%) Senior
2 10 (20.41%) Architect
3 7 (14.29%) Analyst
4 6 (12.24%) Designer
4 6 (12.24%) Developer
4 6 (12.24%) Senior Developer
5 5 (10.20%) Infrastructure Architect
5 5 (10.20%) IT Architect
5 5 (10.20%) IT Infrastructure Architect
6 4 (8.16%) Incident Manager
6 4 (8.16%) Network Manager
6 4 (8.16%) Network Services Manager
6 4 (8.16%) NOC Manager
6 4 (8.16%) Senior Designer
6 4 (8.16%) Senior UI Designer
6 4 (8.16%) Senior UI/UX Designer
6 4 (8.16%) Solutions Architect
6 4 (8.16%) UI Designer
6 4 (8.16%) UI/UX Designer
6 4 (8.16%) UX Designer
Libraries, Frameworks & Software Standards
1 8 (16.33%) HTML
2 5 (10.20%) Middleware
2 5 (10.20%) Node.js
2 5 (10.20%) React
3 4 (8.16%) CSS
3 4 (8.16%) GraphQL
4 2 (4.08%) Pandas
5 1 (2.04%) BREW
5 1 (2.04%) Flash
5 1 (2.04%) gRPC
5 1 (2.04%) REST
5 1 (2.04%) XML
Miscellaneous
1 8 (16.33%) Management Information System
2 5 (10.20%) Data Centre
2 5 (10.20%) Public Cloud
3 4 (8.16%) Cloud Native
3 4 (8.16%) Product Ownership
4 3 (6.12%) Data Structures
5 2 (4.08%) Driving Licence
5 2 (4.08%) Onboarding
6 1 (2.04%) Credit Risk
6 1 (2.04%) Linux Command Line
6 1 (2.04%) New Media
Operating Systems
1 9 (18.37%) Linux
2 6 (12.24%) Windows
3 2 (4.08%) Mac OS
4 1 (2.04%) Apple iOS
4 1 (2.04%) Windows 10
Processes & Methodologies
1 20 (40.82%) Agile
2 17 (34.69%) Problem-Solving
3 15 (30.61%) Coaching
4 11 (22.45%) Customer Service
5 10 (20.41%) Mentoring
6 9 (18.37%) Actionable Insight
6 9 (18.37%) Continuous Improvement
6 9 (18.37%) Digital Customer Experience
6 9 (18.37%) User-Centered Design (UCD)
6 9 (18.37%) Workshop Facilitation
7 8 (16.33%) People Management
8 7 (14.29%) Continuous Integration
8 7 (14.29%) IT Strategy
8 7 (14.29%) Roadmaps
8 7 (14.29%) Scrum
8 7 (14.29%) TOGAF
9 6 (12.24%) Artificial Intelligence
9 6 (12.24%) DevOps
9 6 (12.24%) Service Delivery
9 6 (12.24%) Stakeholder Management
Programming Languages
1 8 (16.33%) SQL
2 5 (10.20%) TypeScript
3 4 (8.16%) Python
4 3 (6.12%) Java
5 2 (4.08%) Bash
6 1 (2.04%) JavaScript
Qualifications
1 11 (22.45%) SC Cleared
1 11 (22.45%) Security Cleared
2 8 (16.33%) Degree
3 5 (10.20%) Azure Certification
3 5 (10.20%) CISSP
3 5 (10.20%) Computer Science Degree
3 5 (10.20%) Microsoft Certification
3 5 (10.20%) TOGAF Certification
4 2 (4.08%) AWS Certification
4 2 (4.08%) AWS Certified Cloud Practitioner
4 2 (4.08%) CASP
4 2 (4.08%) CompTIA CySA+
4 2 (4.08%) CompTIA Security+
4 2 (4.08%) CREST Certified
4 2 (4.08%) Linux+ Certification
4 2 (4.08%) Network+ Certification
Quality Assurance & Compliance
1 9 (18.37%) Accessibility
2 4 (8.16%) WCAG
3 2 (4.08%) COBIT
3 2 (4.08%) ISO/IEC 27001
3 2 (4.08%) NIST
3 2 (4.08%) SLA
4 1 (2.04%) QA
System Software
1 6 (12.24%) Active Directory
2 5 (10.20%) Hyper-V
3 2 (4.08%) Docker
Systems Management
1 6 (12.24%) Kubernetes
2 5 (10.20%) Grafana
2 5 (10.20%) Prometheus
2 5 (10.20%) SCOM
3 2 (4.08%) Host Intrusion Detection System
3 2 (4.08%) Puppet
3 2 (4.08%) Terraform
4 1 (2.04%) Ansible
4 1 (2.04%) Salt
Vendors
1 10 (20.41%) Microsoft
2 5 (10.20%) Oracle
2 5 (10.20%) SolarWinds
3 2 (4.08%) ServiceNow
4 1 (2.04%) New Relic