Customer Experience Jobs in Leeds

Customer Experience (CX)
West Yorkshire > Leeds

The table below provides summary statistics for permanent job vacancies advertised in Leeds requiring Customer Experience skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Experience over the 6 months leading up to 12 June 2025, comparing them to the same period in the previous two years.

6 months to
12 Jun 2025
Same period 2024 Same period 2023
Rank 59 94 53
Rank change year-on-year +35 -41 -6
Permanent jobs citing Customer Experience 18 47 138
As % of all permanent jobs advertised in Leeds 2.28% 1.88% 4.98%
As % of the Processes & Methodologies category 2.46% 2.29% 5.08%
Number of salaries quoted 11 23 79
10th Percentile £32,500 £25,251 £31,149
25th Percentile £34,625 £36,087 £45,000
Median annual salary (50th Percentile) £40,000 £52,500 £67,071
Median % change year-on-year -23.81% -21.72% +7.31%
75th Percentile £41,361 £69,443 £85,000
90th Percentile £77,500 £73,886 -
West Yorkshire median annual salary £40,681 £43,750 £61,500
% change year-on-year -7.01% -28.86% +2.50%

All Process and Methodology Skills
Leeds

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Leeds.

Permanent vacancies with a requirement for process or methodology skills 733 2,054 2,714
As % of all permanent jobs advertised in Leeds 92.78% 82.36% 97.87%
Number of salaries quoted 492 1,452 1,607
10th Percentile £26,750 £31,500 £34,750
25th Percentile £41,250 £41,213 £41,750
Median annual salary (50th Percentile) £60,000 £55,000 £55,000
Median % change year-on-year +9.09% - +0.56%
75th Percentile £77,500 £70,000 £75,000
90th Percentile £93,778 £85,000 £87,500
West Yorkshire median annual salary £55,000 £52,500 £55,000
% change year-on-year +4.76% -4.55% +4.76%

Customer Experience
Job Vacancy Trend in Leeds

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Leeds.

Job vacancy trend for Customer Experience in Leeds

Customer Experience
Salary Trend in Leeds

3-month moving average salary quoted in jobs citing Customer Experience in Leeds.

Salary trend for Customer Experience in Leeds

Customer Experience
Salary Histogram in Leeds

Salary distribution for jobs citing Customer Experience in Leeds over the 6 months to 12 June 2025.

Salary histogram for Customer Experience in Leeds

Customer Experience
Co-occurring Skills and Capabilities in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (11.11%) Oracle SOA Suite
1 2 (11.11%) WebLogic
2 1 (5.56%) Oracle Workflow
Applications
1 2 (11.11%) Chatbot
2 1 (5.56%) Adobe XD
2 1 (5.56%) Sketch
Business Applications
1 3 (16.67%) Oracle BPM
Cloud Services
1 2 (11.11%) Google Analytics
1 2 (11.11%) Google Tag Manager
2 1 (5.56%) Azure
2 1 (5.56%) Azure API Management
2 1 (5.56%) Azure Data Factory
2 1 (5.56%) Azure DevOps
2 1 (5.56%) Azure Event Grid
2 1 (5.56%) Azure Functions
2 1 (5.56%) Azure Logic Apps
2 1 (5.56%) Azure Service Bus
2 1 (5.56%) Figma
2 1 (5.56%) Serverless
Database & Business Intelligence
1 3 (16.67%) Oracle Database
1 3 (16.67%) Oracle Database 11g
1 3 (16.67%) Oracle Database 12c
Development Applications
1 6 (33.33%) JIRA
2 2 (11.11%) JDeveloper
3 1 (5.56%) Git
General
1 12 (66.67%) Social Skills
2 5 (27.78%) Retail
3 4 (22.22%) Finance
4 3 (16.67%) Analytical Skills
4 3 (16.67%) Banking
4 3 (16.67%) Marketing
5 2 (11.11%) Inclusion and Diversity
5 2 (11.11%) Legal
6 1 (5.56%) Public Sector
Job Titles
1 5 (27.78%) Senior
2 4 (22.22%) Lead
2 4 (22.22%) Product Specialist
3 3 (16.67%) BPM Developer
3 3 (16.67%) Customer Support Manager
3 3 (16.67%) Developer
3 3 (16.67%) Oracle Developer
3 3 (16.67%) Senior Developer
3 3 (16.67%) Senior Oracle Developer
3 3 (16.67%) Support Manager
3 3 (16.67%) Technical Leader
4 2 (11.11%) Analyst
4 2 (11.11%) Digital Analyst
4 2 (11.11%) e-Learning Specialist
5 1 (5.56%) Corporate Sales Executive
5 1 (5.56%) Sales Executive
5 1 (5.56%) Senior Analyst
5 1 (5.56%) UI Designer
5 1 (5.56%) UI/UX Designer
5 1 (5.56%) UX Designer
Libraries, Frameworks & Software Standards
1 3 (16.67%) CSS
1 3 (16.67%) HTML
1 3 (16.67%) Middleware
1 3 (16.67%) Oracle ADF
1 3 (16.67%) Oracle Fusion
2 1 (5.56%) ADO
Miscellaneous
1 7 (38.89%) Product Ownership
2 3 (16.67%) Data Centre
2 3 (16.67%) Hybrid Cloud
2 3 (16.67%) Private Cloud
2 3 (16.67%) Public Cloud
3 2 (11.11%) e-Learning
3 2 (11.11%) Mobile App
Processes & Methodologies
1 10 (55.56%) Problem-Solving
2 8 (44.44%) Continuous Improvement
3 7 (38.89%) Agile
3 7 (38.89%) DevOps
4 5 (27.78%) Analytics
5 4 (22.22%) Customer Service
5 4 (22.22%) Thought Leadership
6 3 (16.67%) Backlog Prioritisation
6 3 (16.67%) Business Case
6 3 (16.67%) CI/CD
6 3 (16.67%) Coaching
6 3 (16.67%) Collaborative Culture
6 3 (16.67%) Customer-Centricity
6 3 (16.67%) Data-Driven Decision Making
6 3 (16.67%) Decision-Making
6 3 (16.67%) Objectives and Key Results
6 3 (16.67%) Product Roadmap
6 3 (16.67%) Product Thinking
6 3 (16.67%) Roadmaps
6 3 (16.67%) User Experience
Programming Languages
1 2 (11.11%) SQL
2 1 (5.56%) C#
2 1 (5.56%) JavaScript
Qualifications
1 1 (5.56%) Security Cleared
Quality Assurance & Compliance
1 1 (5.56%) Accessibility
Systems Management
1 1 (5.56%) Terraform
Vendors
1 3 (16.67%) Oracle
2 2 (11.11%) Google
3 1 (5.56%) Adobe
3 1 (5.56%) Cisco
3 1 (5.56%) Dell
3 1 (5.56%) Microsoft