The median annual salary for a Support Analyst was £30,000 in advertised job vacancies in Merseyside during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Support Analyst
North West / Merseyside
Rank 43 34 48
Rank change year-on-year -9 +14  
Permanent jobs requiring a Support Analyst 19 27 12
As % of all permanent IT jobs advertised in Merseyside 3.38% 5.54% 2.52%
As % of the Job Titles category 3.57% 5.66% 2.62%
Number of salaries quoted 14 10 12
Median salary £30,000 £25,500 £21,144
Median salary % change year-on-year +17.64% +20.60%  
90% offered a salary of more than £20,350 £23,500 £20,000
10% offered a salary of more than £31,000 £33,250 £21,789
UK excluding London median salary £27,500 £28,500 £27,500
% change year-on-year -3.50% +3.63%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Merseyside. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Merseyside
Permanent job vacancies with a job title containing a recognized job role 532 477 458
As % of all permanent IT job vacancies advertised in Merseyside 94.66% 97.95% 96.22%
Number of salaries quoted 445 393 370
Median salary £37,500 £37,500 £40,000
Median salary % change year-on-year - -6.25%  
90% offered a salary of more than £22,500 £26,500 £23,000
10% offered a salary of more than £55,000 £70,000 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Support Analyst
Job Vacancy Trend in Merseyside

The job posting trend of jobs advertised in Merseyside that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Merseyside

Support Analyst
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Merseyside.

Salary trend for Support Analyst in Merseyside

Support Analyst
Salary Histogram in Merseyside

The salary distribution of IT jobs citing Support Analyst in Merseyside over the 3 months to 23 March 2017.

Salary histogram for Support Analyst in Merseyside

Support Analyst
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Merseyside region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool -8 13 £27,500 +2.80% 3
St Helens - 4 £31,000 - 1
Wirral - 2 - -
Support Analyst
North West

Support Analyst Skill Set
Top 30 Related IT Skills in Merseyside

For the 6 months to 23 March 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Merseyside region featuring Support Analyst in the job title.

1 16 (47.06%) MS Excel
2 15 (44.12%) Windows
3 14 (41.18%) Microsoft
4 12 (35.29%) Finance
4 12 (35.29%) ITIL
5 11 (32.35%) SQL
5 11 (32.35%) Active Directory
6 10 (29.41%) VMware
6 10 (29.41%) MS Exchange
6 10 (29.41%) Business Intelligence
7 9 (26.47%) SQL Server
8 7 (20.59%) SLA
9 6 (17.65%) Oracle
9 6 (17.65%) Data Warehouse
9 6 (17.65%) Windows Server 2008
10 5 (14.71%) VMware Infrastructure
10 5 (14.71%) Windows 7
10 5 (14.71%) iPad
10 5 (14.71%) Windows XP
10 5 (14.71%) MS Office
10 5 (14.71%) SAP
10 5 (14.71%) Web Services
10 5 (14.71%) XML
10 5 (14.71%) NHS
10 5 (14.71%) Citrix
10 5 (14.71%) Law
10 5 (14.71%) Legal
10 5 (14.71%) Service Delivery
10 5 (14.71%) Management Information System
10 5 (14.71%) Windows Server

Support Analyst Skill Set
Top Related IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (29.41%) MS Exchange
2 4 (11.76%) Exchange Server 2007
2 4 (11.76%) Exchange Server 2010
3 3 (8.82%) Apache
3 3 (8.82%) Tomcat
4 1 (2.94%) IIS
Applications
1 16 (47.06%) MS Excel
2 5 (14.71%) MS Office
Business Applications
1 3 (8.82%) Oracle EBS
2 2 (5.88%) Oracle EBS R12
3 1 (2.94%) Aareon QL
3 1 (2.94%) Dynamics NAV
3 1 (2.94%) Oracle Assets
3 1 (2.94%) Oracle Financials
3 1 (2.94%) Oracle General Ledger
3 1 (2.94%) Oracle Payables
3 1 (2.94%) Oracle Procure-to-Pay
3 1 (2.94%) Oracle Receivables
3 1 (2.94%) SAP SD
Cloud Services
1 1 (2.94%) Office 365
Communications & Networking
1 4 (11.76%) DHCP
1 4 (11.76%) DNS
1 4 (11.76%) Internet
1 4 (11.76%) SAN
1 4 (11.76%) VLAN
2 1 (2.94%) TCP/IP
Database & Business Intelligence
1 9 (26.47%) SQL Server
2 6 (17.65%) Data Warehouse
3 4 (11.76%) SQL Server Integration Services
4 3 (8.82%) SQL Server Reporting Services
5 2 (5.88%) BusinessObjects Business Intelligence
5 2 (5.88%) PostgreSQL
5 2 (5.88%) QlikView
6 1 (2.94%) Oracle Database
6 1 (2.94%) RDBMS
6 1 (2.94%) Relational Database
6 1 (2.94%) SQL Server 2005
6 1 (2.94%) SQL Server 2008
6 1 (2.94%) SQL Server 2012
6 1 (2.94%) SQL Server 2016
Development Applications
1 1 (2.94%) Git (software)
General
1 12 (35.29%) Finance
2 5 (14.71%) Law
2 5 (14.71%) Legal
3 1 (2.94%) Banking
3 1 (2.94%) Manufacturing
3 1 (2.94%) Retail
Libraries, Frameworks & Software Standards
1 5 (14.71%) Web Services
1 5 (14.71%) XML
2 3 (8.82%) JSP
3 2 (5.88%) Ruby on Rails
4 1 (2.94%) .NET
4 1 (2.94%) JSON
Miscellaneous
1 5 (14.71%) iPad
1 5 (14.71%) Management Information System
1 5 (14.71%) NHS
2 3 (8.82%) Analytical Skills
3 2 (5.88%) Enterprise Software
4 1 (2.94%) FMCG
Operating Systems
1 15 (44.12%) Windows
2 6 (17.65%) Windows Server 2008
3 5 (14.71%) Windows 7
3 5 (14.71%) Windows Server
3 5 (14.71%) Windows XP
4 3 (8.82%) Linux
5 2 (5.88%) Ubuntu
5 2 (5.88%) Windows Server 2012
6 1 (2.94%) HPUX
6 1 (2.94%) Unix
6 1 (2.94%) Windows 10
6 1 (2.94%) Windows Server 2003
6 1 (2.94%) Windows Vista
Processes & Methodologies
1 12 (35.29%) ITIL
2 10 (29.41%) Business Intelligence
3 5 (14.71%) Case Management
3 5 (14.71%) Service Delivery
4 4 (11.76%) Data Migration
4 4 (11.76%) Migration
4 4 (11.76%) Server Virtualisation
5 3 (8.82%) CRM
5 3 (8.82%) Data Modelling
6 2 (5.88%) Agile Software Development
6 2 (5.88%) Analytics
6 2 (5.88%) Data Visualisation
6 2 (5.88%) ITIL V3
6 2 (5.88%) SDLC
6 2 (5.88%) Stakeholder Management
6 2 (5.88%) Time Management
6 2 (5.88%) Visualisation
7 1 (2.94%) Continuous Improvement
7 1 (2.94%) Procure-to-Pay
7 1 (2.94%) Software Deployment
Programming Languages
1 11 (32.35%) SQL
2 3 (8.82%) Ruby
2 3 (8.82%) T-SQL
3 1 (2.94%) Bash Shell
3 1 (2.94%) C#
3 1 (2.94%) Perl
3 1 (2.94%) PowerShell
3 1 (2.94%) Python
3 1 (2.94%) VBA
Qualifications
1 2 (5.88%) Degree
1 2 (5.88%) SC Cleared
1 2 (5.88%) Security Cleared
2 1 (2.94%) ACCA
2 1 (2.94%) CIMA
2 1 (2.94%) MCP
Quality Assurance & Compliance
1 7 (20.59%) SLA
System Software
1 11 (32.35%) Active Directory
2 5 (14.71%) VMware Infrastructure
3 4 (11.76%) Hyper-V
Systems Management
1 1 (2.94%) Opscode Chef
Vendors
1 14 (41.18%) Microsoft
2 10 (29.41%) VMware
3 6 (17.65%) Oracle
4 5 (14.71%) Citrix
4 5 (14.71%) SAP
5 2 (5.88%) Alteryx
5 2 (5.88%) Tableau
6 1 (2.94%) Aareon
6 1 (2.94%) Cisco
Liverpool, Merseyside
Ascent People Ltd
Salary: £18000 - £23000 per annum + Benefits + Bonus
Posted: Yesterday
St. Helens
greywood
Salary: £30000 - £32000 per annum + bens
Posted: 8 days ago