Senior IT Support Analyst Jobs in London

Senior IT Support Analyst
England > London

The median Senior IT Support Analyst salary in London is £47,000 per year, according to job vacancies posted during the 6 months leading to 2 June 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
2 Jun 2025
Same period 2024 Same period 2023
Rank 389 489 592
Rank change year-on-year +100 +103 +312
Permanent jobs requiring a Senior IT Support Analyst 5 13 23
As % of all permanent jobs advertised in London 0.039% 0.054% 0.072%
As % of the Job Titles category 0.044% 0.057% 0.076%
Number of salaries quoted 2 13 20
10th Percentile £43,100 - £35,750
25th Percentile £44,000 £31,750 £36,250
Median annual salary (50th Percentile) £47,000 £35,000 £39,849
Median % change year-on-year +34.29% -12.17% -6.24%
75th Percentile £49,000 £47,000 £42,782
90th Percentile £49,300 £53,000 £51,000
England median annual salary £42,500 £43,000 £38,500
% change year-on-year -1.16% +11.69% +6.94%

All Permanent IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 11,472 22,826 30,325
% of permanent jobs with a recognized job title 90.22% 94.47% 95.02%
Number of salaries quoted 6,917 16,908 22,701
10th Percentile £40,903 £37,500 £42,000
25th Percentile £55,000 £50,000 £55,000
Median annual salary (50th Percentile) £75,000 £70,000 £72,500
Median % change year-on-year +7.14% -3.45% +3.57%
75th Percentile £100,000 £93,750 £95,000
90th Percentile £122,500 £115,000 £115,000
England median annual salary £55,000 £52,500 £60,315
% change year-on-year +4.76% -12.96% +0.53%

Senior IT Support Analyst
Job Vacancy Trend in London

Job postings that featured Senior IT Support Analyst in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Senior IT Support Analyst in London

Senior IT Support Analyst
Salary Trend in London

3-month moving average salary quoted in jobs citing Senior IT Support Analyst in London.

Salary trend for Senior IT Support Analyst in London

Senior IT Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior IT Support Analyst within the London region over the 6 months to 2 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +27 1 £45,000 -4.26% 1
Senior IT Support Analyst
England

Senior IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 2 June 2025, Senior IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Senior IT Support Analyst in the job title.

1 5 (100.00%) Windows
1 5 (100.00%) Active Directory
1 5 (100.00%) Microsoft 365
2 4 (80.00%) Customer Service
2 4 (80.00%) Azure
2 4 (80.00%) Entra ID
2 4 (80.00%) SharePoint
3 3 (60.00%) ITIL
3 3 (60.00%) VPN
3 3 (60.00%) Cisco
3 3 (60.00%) HP
3 3 (60.00%) EPoS
3 3 (60.00%) Project Management
3 3 (60.00%) Service Management
3 3 (60.00%) Change Management
3 3 (60.00%) Analytical Skills
3 3 (60.00%) Microsoft Intune
3 3 (60.00%) Meraki
3 3 (60.00%) Problem Management
3 3 (60.00%) Driving Licence
3 3 (60.00%) Windows 10
3 3 (60.00%) Social Skills
4 1 (20.00%) iManage
4 1 (20.00%) Slack
4 1 (20.00%) Self-Motivation
4 1 (20.00%) Problem-Solving
4 1 (20.00%) Vendor Relationship Management
4 1 (20.00%) Inventory Management
4 1 (20.00%) Video Conferencing
4 1 (20.00%) Document Management

Senior IT Support Analyst Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (80.00%) SharePoint
2 1 (20.00%) Microsoft Exchange
Applications
1 1 (20.00%) Microsoft Office
Cloud Services
1 5 (100.00%) Microsoft 365
2 4 (80.00%) Azure
2 4 (80.00%) Entra ID
3 1 (20.00%) OneDrive
3 1 (20.00%) Slack
Communications & Networking
1 3 (60.00%) VPN
2 1 (20.00%) LAN
2 1 (20.00%) WAN
2 1 (20.00%) Wi-Fi
General
1 3 (60.00%) Analytical Skills
1 3 (60.00%) Social Skills
2 1 (20.00%) Law
2 1 (20.00%) Legal
Miscellaneous
1 3 (60.00%) Driving Licence
1 3 (60.00%) EPoS
2 1 (20.00%) Self-Motivation
2 1 (20.00%) Video Conferencing
Operating Systems
1 5 (100.00%) Windows
2 3 (60.00%) Windows 10
Processes & Methodologies
1 4 (80.00%) Customer Service
2 3 (60.00%) Change Management
2 3 (60.00%) ITIL
2 3 (60.00%) Problem Management
2 3 (60.00%) Project Management
2 3 (60.00%) Service Management
3 1 (20.00%) Document Management
3 1 (20.00%) Inventory Management
3 1 (20.00%) Mentoring
3 1 (20.00%) Practice Management
3 1 (20.00%) Problem-Solving
3 1 (20.00%) Vendor Relationship Management
System Software
1 5 (100.00%) Active Directory
Systems Management
1 3 (60.00%) Microsoft Intune
Vendors
1 3 (60.00%) Cisco
1 3 (60.00%) HP
1 3 (60.00%) Meraki
2 1 (20.00%) Citrix
2 1 (20.00%) iManage
2 1 (20.00%) Microsoft