Period
to 18 November 2017

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Problem Management
England > London
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 311 349 289
Rank change year-on-year +38 -60 +28
Permanent jobs citing Problem Management 760 660 1039
As % of all permanent IT jobs advertised in London 1.01% 0.87% 1.16%
As % of the Processes & Methodologies category 1.11% 0.96% 1.30%
Number of salaries quoted 545 510 820
London median annual salary £52,500 £47,500 £50,000
Median salary % change year-on-year +10.53% -5.00% -
10th Percentile £31,250 £30,000 £29,000
90th Percentile £77,500 £75,000 £77,500
England median annual salary £45,000 £43,000 £45,000
% change year-on-year +4.65% -4.44% +4.65%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Permanent vacancies with a requirement for process or methodology skills 68732 68845 79948
As % of all permanent IT jobs advertised in London 91.62% 90.63% 89.56%
Number of salaries quoted 52798 59247 67347
London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% -
10th Percentile £35,000 £33,750 £32,750
90th Percentile £90,000 £88,750 £86,250
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Problem Management
Job Vacancy Trend in London

Job postings citing Problem Management as a percentage of all IT jobs advertised in London.

Job vacancy trend for Problem Management in London

Problem Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in London.

Salary trend for Problem Management in London

Problem Management
Salary Histogram in London

The salary distribution of IT jobs citing Problem Management in London over the 6 months to 18 November 2017.

Salary histogram for Problem Management in London

Problem Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the London region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +43 129 £53,730 +13.12% 6
West London +38 76 £40,750 +5.84% 3
South London -7 27 £44,000 -25.17% 2
East London +11 19 £67,500 -5.59% 2
North London +5 1 £48,500 +61.67%
Problem Management
England

For the 6 months to 18 November 2017, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for Problem Management.

1 470 (61.84%) ITIL
2 257 (33.82%) Incident Management
3 246 (32.37%) Microsoft
4 241 (31.71%) Finance
5 240 (31.58%) Service Management
6 236 (31.05%) Windows
7 196 (25.79%) Change Management
8 185 (24.34%) SQL
9 171 (22.50%) Banking
10 152 (20.00%) Service Delivery
11 145 (19.08%) Unix
12 141 (18.55%) SLA
13 140 (18.42%) VMware
14 138 (18.16%) Linux
14 138 (18.16%) Microsoft Office
15 137 (18.03%) Active Directory
16 113 (14.87%) Root Cause Analysis
17 106 (13.95%) Citrix
18 101 (13.29%) ITSM
19 100 (13.16%) Oracle
19 100 (13.16%) Investment Banking
20 92 (12.11%) Management Information System
21 89 (11.71%) MS Exchange
22 88 (11.58%) Continuous Improvement
23 87 (11.45%) Cisco
24 85 (11.18%) Firewall
24 85 (11.18%) Analytical Skills
25 78 (10.26%) ServiceNow
25 78 (10.26%) Microsoft Certification
26 77 (10.13%) SCCM

Problem Management
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 89 (11.71%) MS Exchange
2 61 (8.03%) Exchange Server 2010
3 58 (7.63%) SharePoint
4 55 (7.24%) Skype for Business
5 37 (4.87%) IIS
6 27 (3.55%) Apache
7 18 (2.37%) Tomcat
8 14 (1.84%) Exchange Server 2013
9 13 (1.71%) CMS
10 12 (1.58%) Mule
10 12 (1.58%) Mule ESB
11 10 (1.32%) Confluence
11 10 (1.32%) Oracle SOA Suite
11 10 (1.32%) WebSphere
12 8 (1.05%) WebLogic
13 7 (0.92%) Exchange Server 2007
13 7 (0.92%) JBoss
14 5 (0.66%) Apache TomEE
15 4 (0.53%) Apache Spark
16 3 (0.39%) Alfresco
Applications
1 138 (18.16%) Microsoft Office
2 47 (6.18%) Microsoft Excel
3 14 (1.84%) Microsoft PowerPoint
4 8 (1.05%) Adobe Creative Suite
4 8 (1.05%) Spreadsheet
5 6 (0.79%) MS Visio
6 3 (0.39%) HipChat
7 1 (0.13%) Adobe Premiere
7 1 (0.13%) Camtasia
Business Applications
1 31 (4.08%) Dynamics CRM
2 21 (2.76%) Remedy ITSM
3 13 (1.71%) RiskWrite
4 8 (1.05%) iTrent
5 7 (0.92%) SAP BPC
5 7 (0.92%) Unit4 Business World
6 5 (0.66%) Summit
7 3 (0.39%) ION MarketView
7 3 (0.39%) Oracle EBS
8 2 (0.26%) OpenText VIM for SAP
8 2 (0.26%) Oracle ERP
8 2 (0.26%) SAP S/4HANA
9 1 (0.13%) assyst
9 1 (0.13%) Dynamics AX
9 1 (0.13%) Dynamics NAV
9 1 (0.13%) Salesforce.com CRM
9 1 (0.13%) SAP CO
9 1 (0.13%) SAP FI/CO
9 1 (0.13%) SAP MDG
9 1 (0.13%) Sentinel
Cloud Services
1 61 (8.03%) Office 365
2 60 (7.89%) Microsoft Azure
3 47 (6.18%) IaaS
4 41 (5.39%) Amazon AWS
5 19 (2.50%) Mimecast
6 14 (1.84%) Virtual Private Cloud
7 12 (1.58%) G Suite
8 9 (1.18%) Azure Active Directory
8 9 (1.18%) OneDrive
9 8 (1.05%) PaaS
10 7 (0.92%) Slack
10 7 (0.92%) Trello
11 4 (0.53%) SaaS
12 3 (0.39%) Amazon ElastiCache
13 1 (0.13%) Cloud Computing
13 1 (0.13%) Google Cloud Platform
13 1 (0.13%) Google Drive
Communications & Networking
1 85 (11.18%) Firewall
2 59 (7.76%) TCP/IP
3 56 (7.37%) Skype
4 54 (7.11%) WAN
5 53 (6.97%) VPN
6 50 (6.58%) LAN
7 34 (4.47%) DHCP
7 34 (4.47%) DNS
8 32 (4.21%) IPsec
8 32 (4.21%) SAN
9 28 (3.68%) NetScaler
10 27 (3.55%) VoIP
11 24 (3.16%) BGP
11 24 (3.16%) OSPF
11 24 (3.16%) Wireless
12 19 (2.50%) MPLS
13 18 (2.37%) Wireshark
14 16 (2.11%) Cisco Nexus
15 15 (1.97%) Internet
15 15 (1.97%) Network Security
Database & Business Intelligence
1 62 (8.16%) SQL Server
2 15 (1.97%) BusinessObjects
3 14 (1.84%) SQL Server Integration Services
4 12 (1.58%) Relational Database
4 12 (1.58%) SQL Server Reporting Services
5 11 (1.45%) SQL Server 2008
6 9 (1.18%) MS Access
7 8 (1.05%) MySQL
7 8 (1.05%) Oracle Database
8 7 (0.92%) Apache Cassandra
8 7 (0.92%) Data Warehouse
8 7 (0.92%) RDBMS
9 6 (0.79%) Oracle Database 11g
9 6 (0.79%) SQL Server 2012
10 5 (0.66%) PostgreSQL
10 5 (0.66%) SAP BW
10 5 (0.66%) SQL Server 2016
11 4 (0.53%) Flink
11 4 (0.53%) Impala
11 4 (0.53%) Oracle Reports
Development Applications
1 30 (3.95%) JIRA
2 13 (1.71%) Eclipse
2 13 (1.71%) VersionOne
3 12 (1.58%) Jenkins
4 6 (0.79%) TeamCity
5 4 (0.53%) Artifactory
5 4 (0.53%) Maven
5 4 (0.53%) Octopus Deploy
5 4 (0.53%) Vagrant
6 2 (0.26%) Moq
6 2 (0.26%) MSTest
6 2 (0.26%) Subversion
7 1 (0.13%) Bitbucket
7 1 (0.13%) Git (software)
7 1 (0.13%) MSI
7 1 (0.13%) Team Foundation Server
General
1 241 (31.71%) Finance
2 171 (22.50%) Banking
3 100 (13.16%) Investment Banking
4 52 (6.84%) Retail Banking
5 34 (4.47%) Front Office
6 25 (3.29%) Financial Institution
7 24 (3.16%) Back Office
7 24 (3.16%) Retail
8 22 (2.89%) Legal
9 11 (1.45%) Law
9 11 (1.45%) Publishing
10 9 (1.18%) Local Government
11 8 (1.05%) Marketing
12 6 (0.79%) Advertising
13 5 (0.66%) Mandarin Language
13 5 (0.66%) Telecoms
14 3 (0.39%) French Language
14 3 (0.39%) Games
15 2 (0.26%) Manufacturing
15 2 (0.26%) Multimedia
Job Titles
1 208 (27.37%) Analyst
2 107 (14.08%) Applications Support
3 94 (12.37%) Support Analyst
4 64 (8.42%) Applications Support Analyst
5 50 (6.58%) Service Manager
5 50 (6.58%) Support Engineer
6 49 (6.45%) IT Manager
6 49 (6.45%) IT Support
7 45 (5.92%) Incident Manager
7 45 (5.92%) Problem Manager
7 45 (5.92%) Service Analyst
8 32 (4.21%) Network Engineer
9 31 (4.08%) Administrator
10 26 (3.42%) Delivery Manager
10 26 (3.42%) Support Specialist
11 24 (3.16%) Technical Support
12 23 (3.03%) Applications Engineer
12 23 (3.03%) Incident and Problem Manager
12 23 (3.03%) ITIL Manager
12 23 (3.03%) Services Delivery Analyst
Libraries, Frameworks & Software Standards
1 33 (4.34%) .NET
2 27 (3.55%) Web Services
3 20 (2.63%) 802.1X
4 17 (2.24%) Middleware
5 16 (2.11%) J2EE
6 13 (1.71%) REST
6 13 (1.71%) SOAP
7 12 (1.58%) .NET Framework
7 12 (1.58%) FIX Protocol
8 11 (1.45%) Entity Framework
8 11 (1.45%) HTML
8 11 (1.45%) Java EE
9 10 (1.32%) XML
10 8 (1.05%) JSP
11 7 (0.92%) CSS
12 5 (0.66%) CGI
12 5 (0.66%) Elastic Stack
12 5 (0.66%) WebSphere MQ
13 4 (0.53%) JMS
13 4 (0.53%) Spark Streaming
Miscellaneous
1 92 (12.11%) Management Information System
2 85 (11.18%) Analytical Skills
3 68 (8.95%) User Experience
4 56 (7.37%) Data Centre
5 44 (5.79%) Blackberry
6 37 (4.87%) Hedge funds
7 32 (4.21%) Computer Science
8 28 (3.68%) Clustering
9 26 (3.42%) Equities
10 23 (3.03%) CMDB
11 22 (2.89%) Foreign Exchange (FX)
12 20 (2.63%) Fixed Income
13 19 (2.50%) Client/Server
14 16 (2.11%) Enterprise Software
15 15 (1.97%) iSeries
16 14 (1.84%) Virtual Team
17 12 (1.58%) Microsoft Licensing
17 12 (1.58%) N-Tier
18 9 (1.18%) Derivative
18 9 (1.18%) Public Cloud
Operating Systems
1 236 (31.05%) Windows
2 145 (19.08%) Unix
3 138 (18.16%) Linux
4 75 (9.87%) Windows Server
5 63 (8.29%) Mac OS X
6 62 (8.16%) Windows 7
7 59 (7.76%) Apple iOS
8 56 (7.37%) Android
9 41 (5.39%) Windows Server 2012
10 37 (4.87%) Solaris
11 34 (4.47%) Windows Server 2008
12 26 (3.42%) Windows 10
13 22 (2.89%) Windows Server 2003
14 20 (2.63%) Red Hat Enterprise Linux
15 9 (1.18%) Windows Phone
15 9 (1.18%) Windows XP
16 6 (0.79%) Windows 2000 Server
17 5 (0.66%) CentOS
18 4 (0.53%) AIX
18 4 (0.53%) CatOS
Processes & Methodologies
1 470 (61.84%) ITIL
2 257 (33.82%) Incident Management
3 240 (31.58%) Service Management
4 196 (25.79%) Change Management
5 152 (20.00%) Service Delivery
6 113 (14.87%) Root Cause Analysis
7 101 (13.29%) ITSM
8 88 (11.58%) Continuous Improvement
9 76 (10.00%) Disaster Recovery
10 74 (9.74%) Asset Management
11 69 (9.08%) Release Management
12 65 (8.55%) Project Management
13 62 (8.16%) Wealth Management
14 58 (7.63%) Knowledge Management
15 55 (7.24%) Capacity Management
16 53 (6.97%) ITIL V3
17 50 (6.58%) Agile Software Development
18 47 (6.18%) Service Design
19 46 (6.05%) Configuration Management
20 45 (5.92%) Process Improvement
Programming Languages
1 185 (24.34%) SQL
2 60 (7.89%) PowerShell
3 49 (6.45%) Java
4 44 (5.79%) Python
5 43 (5.66%) Shell Script
6 29 (3.82%) Perl
7 27 (3.55%) JavaScript
8 21 (2.76%) Bash Shell
9 18 (2.37%) C#
9 18 (2.37%) T-SQL
10 17 (2.24%) VB
11 13 (1.71%) C++
12 12 (1.58%) PHP
13 10 (1.32%) Ruby
13 10 (1.32%) VBScript
14 9 (1.18%) VBA
15 6 (0.79%) C
16 4 (0.53%) PL/SQL
17 2 (0.26%) Korn
17 2 (0.26%) VB.NET
Qualifications
1 78 (10.26%) Microsoft Certification
2 68 (8.95%) Degree
3 58 (7.63%) MCSE
4 49 (6.45%) CCA
4 49 (6.45%) Citrix Certification
5 47 (6.18%) Cisco Certification
6 39 (5.13%) ITIL Certification
7 30 (3.95%) CCNP
8 26 (3.42%) CCNA
9 18 (2.37%) ITIL Foundation Certificate
10 15 (1.97%) CISSP
10 15 (1.97%) Computer Science Degree
11 14 (1.84%) CCIE
12 11 (1.45%) Security Cleared
13 8 (1.05%) ISEB
14 7 (0.92%) ISEB Practitioner
14 7 (0.92%) SC Cleared
14 7 (0.92%) VMware Certified Professional (VCP)
15 6 (0.79%) CISM
15 6 (0.79%) RHCE
Quality Assurance & Compliance
1 141 (18.55%) SLA
2 16 (2.11%) PCI DSS
3 14 (1.84%) QA
3 14 (1.84%) Sarbanes-Oxley
4 12 (1.58%) ISO 9001
5 7 (0.92%) ISO/IEC 27001
6 6 (0.79%) GxP
7 5 (0.66%) Data Quality
8 3 (0.39%) GDPR
9 2 (0.26%) COBIT
9 2 (0.26%) ISO/IEC 20000
9 2 (0.26%) TARGET2
10 1 (0.13%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 1 (0.13%) PMO
10 1 (0.13%) WCAG
System Software
1 137 (18.03%) Active Directory
2 76 (10.00%) VMware Infrastructure
3 64 (8.42%) XenApp
4 48 (6.32%) XenDesktop
5 25 (3.29%) Docker
6 16 (2.11%) Hyper-V
6 16 (2.11%) Virtual Machines
7 14 (1.84%) VMware ESXi
8 10 (1.32%) Veritas Cluster Server
9 9 (1.18%) Virtual Servers
10 7 (0.92%) Microsoft App-V
10 7 (0.92%) ProxySG
10 7 (0.92%) vSphere
10 7 (0.92%) XenServer
11 3 (0.39%) Cronacle
11 3 (0.39%) Terminal Services
12 2 (0.26%) KVM
13 1 (0.13%) Firmware
13 1 (0.13%) Oracle RAC
13 1 (0.13%) Virtual Desktop
Systems Management
1 77 (10.13%) SCCM
2 43 (5.66%) AirWatch
3 17 (2.24%) Oracle Enterprise Manager
4 16 (2.11%) Ansible
5 15 (1.97%) Nagios
5 15 (1.97%) Puppet
6 14 (1.84%) SCOM
7 12 (1.58%) Cisco CUCM
7 12 (1.58%) Microsoft Clustering
8 10 (1.32%) Opscode Chef
8 10 (1.32%) WSUS
9 8 (1.05%) HP Quality Center
9 8 (1.05%) SCOrch
9 8 (1.05%) Simpana
9 8 (1.05%) vCenter Server
10 6 (0.79%) Backup Exec
10 6 (0.79%) EdgeSight
10 6 (0.79%) Opsview
11 5 (0.66%) Control-M
11 5 (0.66%) NetBackup
Vendors
1 246 (32.37%) Microsoft
2 140 (18.42%) VMware
3 106 (13.95%) Citrix
4 100 (13.16%) Oracle
5 87 (11.45%) Cisco
6 78 (10.26%) ServiceNow
7 54 (7.11%) Apple
8 49 (6.45%) AppSense
9 44 (5.79%) McAfee
10 38 (5.00%) CheckPoint
10 38 (5.00%) SAP
11 37 (4.87%) Palo Alto
12 33 (4.34%) IBM
12 33 (4.34%) Remedy
13 32 (4.21%) Sybase
14 29 (3.82%) HP
15 28 (3.68%) Juniper
16 27 (3.55%) Red Hat
17 25 (3.29%) F5
17 25 (3.29%) Splunk