Period
to 2 June 2020

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 2 June 2020 with a comparison to the same period in the previous 2 years.

Problem Management
England > London
6 months to
2 Jun 2020
Same period 2019 Same period 2018
Rank 388 410 385
Rank change year-on-year +22 -25 -69
Permanent jobs citing Problem Management 229 376 548
As % of all permanent jobs advertised in London 0.62% 0.65% 0.78%
As % of the Processes & Methodologies category 0.66% 0.70% 0.84%
Number of salaries quoted 161 310 457
Median annual salary £58,000 £52,500 £50,000
Median salary % change year-on-year +10.48% +5.00% -9.09%
10th Percentile £31,250 £32,500 £32,500
90th Percentile £77,500 £78,875 £73,750
England median annual salary £50,000 £45,000 £45,000
% change year-on-year +11.11% - -

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Permanent vacancies with a requirement for process or methodology skills 34,474 53,740 65,077
As % of all permanent IT jobs advertised in London 93.86% 92.92% 93.20%
Number of salaries quoted 27,705 43,357 52,480
Median annual salary £67,500 £65,000 £60,000
Median salary % change year-on-year +3.85% +8.33% -
10th Percentile £38,750 £36,250 £35,250
90th Percentile £102,500 £96,250 £93,750
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

Problem Management
Job Vacancy Trend in London

Job postings citing Problem Management as a proportion of all IT jobs advertised in London.

Job vacancy trend for Problem Management in London

Problem Management
Salary Trend in London

3-month moving average salary quoted in jobs citing Problem Management in London.

Salary trend for Problem Management in London

Problem Management
Salary Histogram in London

Salary distribution for jobs citing Problem Management in London over the 6 months to 2 June 2020.

Salary histogram for Problem Management in London

Problem Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the London region over the 6 months to 2 June 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +25 57 £45,000 -5.26% 5
North London -3 10 £43,279 -3.82% 1
East London +13 8 £58,000 +78.46% 1
South London -14 6 £65,000 +44.44%
West London +27 4 £45,000 +4.77%
Problem Management
England

For the 6 months to 2 June 2020, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for Problem Management.

1 148 (64.63%) ITIL
2 92 (40.17%) Microsoft
3 81 (35.37%) Windows
4 79 (34.50%) Finance
5 54 (23.58%) Windows Server
6 52 (22.71%) SLA
7 50 (21.83%) Incident Management
8 45 (19.65%) Change Management
9 44 (19.21%) Service Delivery
10 43 (18.78%) Active Directory
11 42 (18.34%) Azure
12 41 (17.90%) Service Management
12 41 (17.90%) ITSM
13 40 (17.47%) Office 365
14 37 (16.16%) Firewall
14 37 (16.16%) VMware
15 36 (15.72%) Problem-Solving
16 35 (15.28%) Linux
17 34 (14.85%) Mentoring
17 34 (14.85%) Data Centre
18 31 (13.54%) SQL Server
19 30 (13.10%) SQL
19 30 (13.10%) VMware Infrastructure
20 29 (12.66%) PowerShell
21 28 (12.23%) Information Security
21 28 (12.23%) Project Delivery
22 26 (11.35%) Law
22 26 (11.35%) Cisco
23 25 (10.92%) Microsoft Office
23 25 (10.92%) SCCM

Problem Management
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (6.11%) SharePoint
2 11 (4.80%) IIS
3 9 (3.93%) Apache
3 9 (3.93%) nginx
4 8 (3.49%) MS Exchange
5 6 (2.62%) CMS
6 4 (1.75%) Skype for Business
7 2 (0.87%) Elasticsearch
8 1 (0.44%) BizTalk Server
8 1 (0.44%) Confluence
8 1 (0.44%) JBoss
8 1 (0.44%) WebLogic
8 1 (0.44%) WebSphere
Applications
1 25 (10.92%) Microsoft Office
2 6 (2.62%) Microsoft Excel
3 4 (1.75%) Microsoft PowerPoint
4 1 (0.44%) InfoPath
4 1 (0.44%) MS Visio
Business Applications
1 3 (1.31%) Salesforce.com CRM
2 2 (0.87%) Oracle EBS
2 2 (0.87%) Oracle EBS R12
3 1 (0.44%) Distributed Ledger
3 1 (0.44%) Dynamics CRM
3 1 (0.44%) Elite 3E
3 1 (0.44%) Salerio
3 1 (0.44%) Workfront
Cloud Services
1 42 (18.34%) Azure
2 40 (17.47%) Office 365
3 18 (7.86%) AWS
4 16 (6.99%) Power Platform
5 13 (5.68%) GitHub
6 6 (2.62%) Azure Active Directory
7 5 (2.18%) SaaS
8 3 (1.31%) Amazon CloudWatch
8 3 (1.31%) AWS CloudFormation
8 3 (1.31%) Datadog
8 3 (1.31%) PaaS
9 2 (0.87%) Amazon EC2
9 2 (0.87%) GCP
9 2 (0.87%) IaaS
9 2 (0.87%) OpenShift
9 2 (0.87%) Virtual Private Cloud
9 2 (0.87%) Yammer
10 1 (0.44%) Azure Functions
10 1 (0.44%) Cloud Computing
10 1 (0.44%) OneDrive
Communications & Networking
1 37 (16.16%) Firewall
2 23 (10.04%) DHCP
2 23 (10.04%) LAN
2 23 (10.04%) WAN
3 19 (8.30%) DNS
3 19 (8.30%) TCP/IP
3 19 (8.30%) VPN
4 17 (7.42%) Network Security
5 14 (6.11%) Cisco Nexus
5 14 (6.11%) MPLS
6 13 (5.68%) Cisco IOS
6 13 (5.68%) VLAN
7 12 (5.24%) BGP
7 12 (5.24%) DMVPN
7 12 (5.24%) IGMP
7 12 (5.24%) Intrusion Detection
7 12 (5.24%) Multicast
7 12 (5.24%) NX-OS
7 12 (5.24%) OSPF
7 12 (5.24%) Structured Cabling
Database & Business Intelligence
1 31 (13.54%) SQL Server
2 16 (6.99%) Power BI
3 11 (4.80%) SQL Server Integration Services
3 11 (4.80%) SQL Server Reporting Services
4 5 (2.18%) BusinessObjects
5 3 (1.31%) Big Data
6 2 (0.87%) Adabas
6 2 (0.87%) NoSQL
6 2 (0.87%) Oracle Database
6 2 (0.87%) SQL Server 2008
7 1 (0.44%) Azure SQL Database
7 1 (0.44%) Data Warehouse
7 1 (0.44%) DB2
7 1 (0.44%) DB2 UDB
7 1 (0.44%) MongoDB
7 1 (0.44%) MySQL
7 1 (0.44%) Oracle Reports
7 1 (0.44%) RDBMS
7 1 (0.44%) Relational Database
7 1 (0.44%) SQL Server Analysis Services
Development Applications
1 16 (6.99%) Jenkins
2 12 (5.24%) JIRA
2 12 (5.24%) Sonatype Nexus
3 11 (4.80%) Octopus Deploy
4 10 (4.37%) TeamCity
5 5 (2.18%) Git (software)
6 2 (0.87%) Bitbucket
7 1 (0.44%) Subversion
7 1 (0.44%) Visual Studio Team System
General
1 79 (34.50%) Finance
2 26 (11.35%) Law
3 19 (8.30%) Legal
4 14 (6.11%) Banking
4 14 (6.11%) Telecoms
5 12 (5.24%) Japanese Language
6 9 (3.93%) Front Office
7 6 (2.62%) Public Sector
8 3 (1.31%) Financial Institution
9 2 (0.87%) Back Office
9 2 (0.87%) Billing
9 2 (0.87%) Retail
10 1 (0.44%) Police
Job Titles
1 39 (17.03%) Analyst
2 26 (11.35%) Service Manager
3 23 (10.04%) Applications Support
4 21 (9.17%) Support Analyst
5 20 (8.73%) Administrator
6 18 (7.86%) Infrastructure Engineer
6 18 (7.86%) Team Leader
7 17 (7.42%) Network Engineer
8 16 (6.99%) DBA
9 14 (6.11%) Support Team Leader
10 12 (5.24%) Problem Manager
11 11 (4.80%) Systems Administrator
12 10 (4.37%) IT Manager
12 10 (4.37%) SQL DBA
13 9 (3.93%) Application Support Team Leader
13 9 (3.93%) Applications Support Analyst
13 9 (3.93%) Consultant
13 9 (3.93%) Service Delivery Manager
13 9 (3.93%) VMware Engineer
14 8 (3.49%) Systems Analyst
Libraries, Frameworks & Software Standards
1 17 (7.42%) .NET
2 12 (5.24%) 802.1X
3 9 (3.93%) Node.js
4 8 (3.49%) Web Services
5 7 (3.06%) XML
6 6 (2.62%) Ajax
6 6 (2.62%) CSS
6 6 (2.62%) HTML
7 5 (2.18%) REST
7 5 (2.18%) SOAP
8 2 (0.87%) AngularJS
8 2 (0.87%) Software Packaging
8 2 (0.87%) Velocity
9 1 (0.44%) Elastic Stack
9 1 (0.44%) jQuery
9 1 (0.44%) JSON
9 1 (0.44%) JSTL
9 1 (0.44%) Kafka
9 1 (0.44%) Regular Expression
9 1 (0.44%) XMPP
Miscellaneous
1 34 (14.85%) Data Centre
2 24 (10.48%) Analytical Skills
3 18 (7.86%) Management Information System
4 12 (5.24%) Public Cloud
5 6 (2.62%) Enterprise Software
5 6 (2.62%) Hybrid Cloud
6 5 (2.18%) CMDB
6 5 (2.18%) Self-Motivation
7 3 (1.31%) Hedge funds
7 3 (1.31%) Replication
7 3 (1.31%) Smartphone
7 3 (1.31%) SWIFT
8 2 (0.87%) Clustering
8 2 (0.87%) Cyberthreat
8 2 (0.87%) Mainframe
8 2 (0.87%) User Experience
8 2 (0.87%) Wiki
9 1 (0.44%) Distributed Denial-of-Service
9 1 (0.44%) Driving Licence
9 1 (0.44%) Reinsurance
Operating Systems
1 81 (35.37%) Windows
2 54 (23.58%) Windows Server
3 35 (15.28%) Linux
4 17 (7.42%) Windows 10
5 9 (3.93%) Unix
6 6 (2.62%) Red Hat Enterprise Linux
6 6 (2.62%) Windows 7
7 5 (2.18%) Windows Server 2008
7 5 (2.18%) Windows Server 2012
8 4 (1.75%) Apple iOS
8 4 (1.75%) Mac OS
8 4 (1.75%) Windows Server 2016
9 3 (1.31%) VMS
10 2 (0.87%) Solaris
11 1 (0.44%) CentOS
11 1 (0.44%) Mac OS X
11 1 (0.44%) Ubuntu
11 1 (0.44%) Windows Server 2003
11 1 (0.44%) Windows Server 2019
Processes & Methodologies
1 148 (64.63%) ITIL
2 50 (21.83%) Incident Management
3 45 (19.65%) Change Management
4 44 (19.21%) Service Delivery
5 41 (17.90%) ITSM
5 41 (17.90%) Service Management
6 36 (15.72%) Problem-Solving
7 34 (14.85%) Mentoring
8 28 (12.23%) Information Security
8 28 (12.23%) Project Delivery
9 23 (10.04%) Infrastructure Engineering
10 22 (9.61%) Configuration Management
11 21 (9.17%) ITIL V3
12 20 (8.73%) Agile Software Development
13 19 (8.30%) Business Intelligence
13 19 (8.30%) DevOps
13 19 (8.30%) Project Management
14 17 (7.42%) Coaching
15 16 (6.99%) Kalman Filter
16 15 (6.55%) Continuous Integration
Programming Languages
1 30 (13.10%) SQL
2 29 (12.66%) PowerShell
3 18 (7.86%) Java
4 15 (6.55%) C#
5 14 (6.11%) Bash Shell
6 8 (3.49%) JavaScript
6 8 (3.49%) Python
7 6 (2.62%) Shell Script
8 4 (1.75%) PL/SQL
9 3 (1.31%) Perl
9 3 (1.31%) Ruby
10 2 (0.87%) C
10 2 (0.87%) Natural
10 2 (0.87%) XQuery
11 1 (0.44%) Korn
11 1 (0.44%) Scala
11 1 (0.44%) T-SQL
11 1 (0.44%) VB
11 1 (0.44%) VB.NET
11 1 (0.44%) VBScript
Qualifications
1 20 (8.73%) ITIL Certification
2 16 (6.99%) Cisco Certification
3 15 (6.55%) ITIL Foundation Certificate
4 13 (5.68%) CCNA
5 12 (5.24%) CCSA
6 10 (4.37%) Degree
7 9 (3.93%) Microsoft Certification
8 7 (3.06%) Citrix Certification
8 7 (3.06%) SC Cleared
8 7 (3.06%) Security Cleared
9 6 (2.62%) DV Cleared
10 3 (1.31%) A+ Certification
10 3 (1.31%) MCSE
10 3 (1.31%) MOS
11 2 (0.87%) CCNP
11 2 (0.87%) CCSP
11 2 (0.87%) CISSP
11 2 (0.87%) ISSAP
11 2 (0.87%) MCP
11 2 (0.87%) MCSA
Quality Assurance & Compliance
1 52 (22.71%) SLA
2 6 (2.62%) COBIT
3 4 (1.75%) QA
4 3 (1.31%) ISO/IEC 27001
5 1 (0.44%) Cyber Essentials
5 1 (0.44%) Cyber Essentials PLUS
5 1 (0.44%) ISO 9000
5 1 (0.44%) ISO/IEC 20000
5 1 (0.44%) NIST
System Software
1 43 (18.78%) Active Directory
2 30 (13.10%) VMware Infrastructure
3 21 (9.17%) Hyper-V
4 12 (5.24%) XenApp
5 7 (3.06%) XenDesktop
6 5 (2.18%) VMware ESXi
7 2 (0.87%) BitLocker
7 2 (0.87%) Docker
7 2 (0.87%) Virtual Machines
8 1 (0.44%) Terminal Server
8 1 (0.44%) Terminal Services
8 1 (0.44%) Virtual Desktop
Systems Management
1 25 (10.92%) SCCM
2 11 (4.80%) Ansible
3 9 (3.93%) Microsoft Intune
4 4 (1.75%) Terraform
5 3 (1.31%) McAfee ePO
5 3 (1.31%) Nagios
5 3 (1.31%) Opscode Chef
5 3 (1.31%) Tivoli
5 3 (1.31%) Tivoli Monitoring
6 2 (0.87%) HP UCMDB
6 2 (0.87%) Kibana
6 2 (0.87%) SCOM
7 1 (0.44%) Cisco CUCM
7 1 (0.44%) Control-M
7 1 (0.44%) Grafana
7 1 (0.44%) HP Data Protector
7 1 (0.44%) Nessus
7 1 (0.44%) OpenView
7 1 (0.44%) Puppet
7 1 (0.44%) WSUS
Vendors
1 92 (40.17%) Microsoft
2 37 (16.16%) VMware
3 26 (11.35%) Cisco
4 23 (10.04%) Citrix
5 19 (8.30%) CheckPoint
5 19 (8.30%) ServiceNow
6 18 (7.86%) HP
7 14 (6.11%) F5
8 12 (5.24%) ForeScout
8 12 (5.24%) Infoblox
8 12 (5.24%) Oracle
8 12 (5.24%) Palo Alto
9 10 (4.37%) Sony
10 9 (3.93%) Qualys
10 9 (3.93%) Red Hat
11 7 (3.06%) IBM
11 7 (3.06%) Intapp
11 7 (3.06%) Juniper
12 5 (2.18%) Apple
12 5 (2.18%) FIS