The median annual salary for a Senior Support Analyst was £40,250 in advertised job vacancies in London during the 3 months to 25 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Senior Support Analyst
England / London
Rank 550 554 585
Rank change year-on-year +4 +31  
Permanent jobs requiring a Senior Support Analyst 34 103 70
As % of all permanent IT jobs advertised in London 0.10% 0.25% 0.17%
As % of the Job Titles category 0.11% 0.26% 0.17%
Number of salaries quoted 20 68 63
Median salary £40,250 £55,000 £50,000
Median salary % change year-on-year -26.81% +10.00%  
90% offered a salary of more than £36,850 £37,500 £32,500
10% offered a salary of more than £62,500 £70,000 £67,500
UK excluding London median salary £41,750 £35,000 £35,000
% change year-on-year +19.28% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 32183 40271 40502
As % of all permanent IT job vacancies advertised in London 95.74% 96.11% 95.98%
Number of salaries quoted 27204 34741 34018
Median salary £57,500 £55,000 £53,500
Median salary % change year-on-year +4.54% +2.80%  
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £82,500 £77,500 £80,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Senior Support Analyst
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured Senior Support Analyst in the job title.

Job vacancy trend for Senior Support Analyst in London

Senior Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Support Analyst in London.

Salary trend for Senior Support Analyst in London

Senior Support Analyst
Salary Histogram in London

The salary distribution of IT jobs citing Senior Support Analyst in London over the 3 months to 25 March 2017.

Salary histogram for Senior Support Analyst in London

Senior Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Support Analyst within the London region over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dagenham - 4 £45,000 - 1
City of London +30 3 £85,000 +70.00% 1
Senior Support Analyst
England

Senior Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 25 March 2017, Senior Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Senior Support Analyst in the job title.

1 55 (66.27%) Windows
2 40 (48.19%) Active Directory
3 35 (42.17%) Microsoft
4 32 (38.55%) Windows Server
5 31 (37.35%) ITIL
6 30 (36.14%) Finance
7 27 (32.53%) Windows Server 2008
8 24 (28.92%) SQL
9 23 (27.71%) MS Excel
10 21 (25.30%) Citrix
11 20 (24.10%) Banking
11 20 (24.10%) Windows Server 2012
12 19 (22.89%) Windows 7
12 19 (22.89%) MS Office
13 17 (20.48%) SQL Server
14 16 (19.28%) Linux
14 16 (19.28%) VMware
15 15 (18.07%) Investment Management
16 12 (14.46%) Firewall
17 11 (13.25%) SAN
17 11 (13.25%) SharePoint
17 11 (13.25%) VMware Infrastructure
17 11 (13.25%) Incident Management
18 10 (12.05%) Problem Management
18 10 (12.05%) PowerShell
18 10 (12.05%) XenApp
18 10 (12.05%) HP
19 9 (10.84%) Cisco
19 9 (10.84%) .NET
19 9 (10.84%) Office 365

Senior Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (13.25%) SharePoint
2 6 (7.23%) IIS
3 5 (6.02%) Exchange Server 2013
4 4 (4.82%) BizTalk Server
4 4 (4.82%) MS Exchange
4 4 (4.82%) SharePoint 2013
4 4 (4.82%) Skype for Business
5 2 (2.41%) Apache
5 2 (2.41%) CMS
5 2 (2.41%) IBM Notes
5 2 (2.41%) nginx
5 2 (2.41%) Tomcat
6 1 (1.20%) Exchange Server 2007
Applications
1 23 (27.71%) MS Excel
2 19 (22.89%) MS Office
3 8 (9.64%) MS Visio
4 4 (4.82%) MS PowerPoint
4 4 (4.82%) MS Project
5 1 (1.20%) Camtasia
Business Applications
1 3 (3.61%) Bloomberg TOMS
1 3 (3.61%) SAP CO
1 3 (3.61%) SAP FI
1 3 (3.61%) SAP FI/CO
1 3 (3.61%) SAP SRM
2 2 (2.41%) Dynamics CRM
3 1 (1.20%) Cognos Business Intelligence
3 1 (1.20%) Dynamics NAV
3 1 (1.20%) Eagle PACE
3 1 (1.20%) Endur
3 1 (1.20%) LongView
3 1 (1.20%) Salesforce.com CRM
3 1 (1.20%) thinkFolio
Cloud Services
1 9 (10.84%) Office 365
2 8 (9.64%) G Suite
3 6 (7.23%) Amazon AWS
4 5 (6.02%) Microsoft Azure
5 4 (4.82%) Adobe Creative Cloud
6 3 (3.61%) Azure Active Directory
6 3 (3.61%) Mimecast
6 3 (3.61%) OneDrive
7 1 (1.20%) Cloud Computing
7 1 (1.20%) SaaS
Communications & Networking
1 12 (14.46%) Firewall
2 11 (13.25%) SAN
3 6 (7.23%) DHCP
3 6 (7.23%) DNS
3 6 (7.23%) Wireless
4 4 (4.82%) NAS
4 4 (4.82%) PuTTY
4 4 (4.82%) Skype
4 4 (4.82%) Telnet
5 3 (3.61%) Cisco Wireless
5 3 (3.61%) Internet
5 3 (3.61%) Intranet
5 3 (3.61%) LAN
5 3 (3.61%) TCP/IP
5 3 (3.61%) WAN
6 1 (1.20%) VPN
Database & Business Intelligence
1 17 (20.48%) SQL Server
2 6 (7.23%) SQL Server 2008
3 5 (6.02%) SQL Server 2012
3 5 (6.02%) SQL Server Integration Services
4 3 (3.61%) BusinessObjects
4 3 (3.61%) BusinessObjects Business Intelligence
4 3 (3.61%) Relational Database
4 3 (3.61%) SAP BW
5 2 (2.41%) Crystal Reports
5 2 (2.41%) Electronic Patient Records
5 2 (2.41%) MySQL
5 2 (2.41%) Oracle Database
5 2 (2.41%) Oracle Database 10g
5 2 (2.41%) Oracle Database 11g
5 2 (2.41%) RDBMS
5 2 (2.41%) SQL Server 2005
5 2 (2.41%) SQL Server 2014
5 2 (2.41%) SQL Server Reporting Services
6 1 (1.20%) IDOL
6 1 (1.20%) Ingres
Development Applications
1 3 (3.61%) MSI
2 1 (1.20%) JIRA
2 1 (1.20%) Team Foundation Server
2 1 (1.20%) VSS/SourceSafe
General
1 30 (36.14%) Finance
2 20 (24.10%) Banking
3 4 (4.82%) Advertising
3 4 (4.82%) Front Office
3 4 (4.82%) Law
3 4 (4.82%) Telecoms
4 3 (3.61%) Investment Banking
4 3 (3.61%) Legal
4 3 (3.61%) Marketing
5 2 (2.41%) Back Office
5 2 (2.41%) Retail
6 1 (1.20%) International Banking
6 1 (1.20%) Multimedia
6 1 (1.20%) Publishing
Libraries, Frameworks & Software Standards
1 9 (10.84%) .NET
2 4 (4.82%) Web Services
3 3 (3.61%) FIX Protocol
3 3 (3.61%) HTML
3 3 (3.61%) MSMQ
3 3 (3.61%) SOAP
4 2 (2.41%) CSS
4 2 (2.41%) Middleware
5 1 (1.20%) CSS3
5 1 (1.20%) HTML5
5 1 (1.20%) jQuery
5 1 (1.20%) JSON
5 1 (1.20%) Spring
5 1 (1.20%) XML
Miscellaneous
1 6 (7.23%) Analytical Skills
1 6 (7.23%) iPad
2 5 (6.02%) Management Information System
2 5 (6.02%) SWIFT
3 4 (4.82%) Fixed Income
3 4 (4.82%) User Experience
4 3 (3.61%) Eurex
5 2 (2.41%) Blackberry
5 2 (2.41%) iPhone
5 2 (2.41%) PACS
6 1 (1.20%) Client/Server
6 1 (1.20%) Computer Science
6 1 (1.20%) Credit Risk
6 1 (1.20%) e-Health
6 1 (1.20%) Equities
6 1 (1.20%) Fintech
6 1 (1.20%) Hedge funds
6 1 (1.20%) NHS
6 1 (1.20%) Wiki
Operating Systems
1 55 (66.27%) Windows
2 32 (38.55%) Windows Server
3 27 (32.53%) Windows Server 2008
4 20 (24.10%) Windows Server 2012
5 19 (22.89%) Windows 7
6 16 (19.28%) Linux
7 9 (10.84%) Windows 10
8 7 (8.43%) Windows Server 2003
9 5 (6.02%) Unix
9 5 (6.02%) Windows 8
10 3 (3.61%) Mac OS X
11 2 (2.41%) Android
11 2 (2.41%) Red Hat Enterprise Linux
Processes & Methodologies
1 31 (37.35%) ITIL
2 15 (18.07%) Investment Management
3 11 (13.25%) Incident Management
4 10 (12.05%) Problem Management
5 8 (9.64%) Configuration Management
5 8 (9.64%) Service Delivery
6 7 (8.43%) Service Management
7 6 (7.23%) Change Management
7 6 (7.23%) High Availability
8 5 (6.02%) Analytics
8 5 (6.02%) Business Intelligence
8 5 (6.02%) Change Control
8 5 (6.02%) CRM
8 5 (6.02%) Project Management
8 5 (6.02%) Wealth Management
9 4 (4.82%) Agile Software Development
9 4 (4.82%) Identity Management
9 4 (4.82%) Stakeholder Management
9 4 (4.82%) Workflow
10 3 (3.61%) Document Management
Programming Languages
1 24 (28.92%) SQL
2 10 (12.05%) PowerShell
3 5 (6.02%) JavaScript
4 4 (4.82%) Java
5 3 (3.61%) T-SQL
6 2 (2.41%) C
7 1 (1.20%) Bash Shell
7 1 (1.20%) C#
Qualifications
1 6 (7.23%) Microsoft Certification
2 4 (4.82%) CCNA
2 4 (4.82%) Cisco Certification
2 4 (4.82%) Degree
2 4 (4.82%) ITIL Certification
2 4 (4.82%) MCSE
2 4 (4.82%) VMware Certified Professional (VCP)
3 2 (2.41%) MCP
3 2 (2.41%) MOS
4 1 (1.20%) ISEB
Quality Assurance & Compliance
1 8 (9.64%) SLA
2 2 (2.41%) DICOM
2 2 (2.41%) HL7
2 2 (2.41%) PCI DSS
3 1 (1.20%) Basel II
3 1 (1.20%) Basel III
3 1 (1.20%) Solvency II
System Software
1 40 (48.19%) Active Directory
2 11 (13.25%) VMware Infrastructure
3 10 (12.05%) XenApp
4 6 (7.23%) vSphere
5 4 (4.82%) Hyper-V
5 4 (4.82%) Virtual Servers
6 3 (3.61%) Microsoft App-V
7 2 (2.41%) Virtual Desktop
7 2 (2.41%) XenDesktop
Systems Management
1 7 (8.43%) SCCM
2 3 (3.61%) ZENworks
3 2 (2.41%) Control-M
Vendors
1 35 (42.17%) Microsoft
2 21 (25.30%) Citrix
3 16 (19.28%) VMware
4 10 (12.05%) HP
5 9 (10.84%) Cisco
6 8 (9.64%) Apple
6 8 (9.64%) Google
7 6 (7.23%) Bloomberg
7 6 (7.23%) NetApp
7 6 (7.23%) Zerto
8 4 (4.82%) Adobe
8 4 (4.82%) Altiris
8 4 (4.82%) Oracle
9 3 (3.61%) AppSense
9 3 (3.61%) Fiserv
9 3 (3.61%) MarketAxess
9 3 (3.61%) Mitel
9 3 (3.61%) SolarWinds
9 3 (3.61%) Tradeweb
9 3 (3.61%) Veeam
London
Plan-net
Salary: Unspecified Competitive rate
Posted: Yesterday
Dagenham, Essex
MAPP - IT, Digital, Broadcasting & Media Recruitment Specialists
Salary: Up to £45,000 per annum basic + benefits
Posted: 2 days ago
London
Global Technology Solutions Ltd
Salary: £37960 - £38285 per annum
Posted: 2 days ago
City, London
Harrington Starr
Salary: £60000 - £70000 per annum + Bonus + Benefits + Training
Posted: 6 days ago