Senior Support Analyst Job Trends in London

Senior Support Analyst
England > London

The median Senior Support Analyst salary in London is £50,000 per year, according to job vacancies posted during the 6 months leading to 5 September 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
5 Sep 2026
Same period 2025 Same period 2024
Rank 432 360 413
Rank change year-on-year -72 +53 +55
Permanent jobs requiring a Senior Support Analyst 2 22 36
As % of all permanent jobs in London 0.008% 0.19% 0.19%
As % of the Job Titles category 0.009% 0.20% 0.20%
Number of salaries quoted 2 18 30
10th Percentile £47,750 £42,125 £47,500
25th Percentile £48,125 £46,250 £51,250
Median annual salary (50th Percentile) £50,000 £50,750 £78,750
Median % change year-on-year -1.48% -35.56% +12.50%
75th Percentile £51,875 £67,500 £85,000
90th Percentile £52,250 £74,675 £115,500
England median annual salary £36,250 £50,750 £52,500
% change year-on-year -28.57% -3.33% -0.94%

All Permanent IT Job Roles
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,650 10,825 18,129
% of permanent jobs with a recognized job title 92.97% 91.24% 95.38%
Number of salaries quoted 15,632 7,039 11,878
10th Percentile £40,000 £37,500 £40,000
25th Percentile £55,000 £52,500 £52,000
Median annual salary (50th Percentile) £75,000 £72,500 £72,500
Median % change year-on-year +3.45% - -
75th Percentile £97,500 £96,250 £95,000
90th Percentile £100,000 £120,000 £118,750
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

Senior Support Analyst
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring 'Senior Support Analyst' in the job title relative to all permanent IT jobs advertised in London.

Senior Support Analyst job vacancy trend in London

Senior Support Analyst
Salary Trend in London

Salary distribution trend for Senior Support Analyst job vacancies in London.

Salary distribution trend for Senior Support Analyst job vacancies in London

Senior Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in London

For the 6 months to 5 September 2026, Senior Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring Senior Support Analyst in the job title.

1 2 (100.00%) Microsoft
1 2 (100.00%) Microsoft 365
2 1 (50.00%) Active Directory
2 1 (50.00%) AI
2 1 (50.00%) Analytics
2 1 (50.00%) Azure
2 1 (50.00%) Change Management
2 1 (50.00%) CrowdStrike
2 1 (50.00%) Customer Experience
2 1 (50.00%) Customer Service
2 1 (50.00%) Degree
2 1 (50.00%) Document Management
2 1 (50.00%) Entra ID
2 1 (50.00%) Identity Management
2 1 (50.00%) iManage
2 1 (50.00%) Incident Management
2 1 (50.00%) ISO/IEC 27001
2 1 (50.00%) ITSM
2 1 (50.00%) JIRA
2 1 (50.00%) Microsoft Exchange
2 1 (50.00%) Microsoft Intune
2 1 (50.00%) Microsoft Office
2 1 (50.00%) Mimecast
2 1 (50.00%) Problem-Solving
2 1 (50.00%) R
2 1 (50.00%) SaaS
2 1 (50.00%) Service Delivery
2 1 (50.00%) Service Management
2 1 (50.00%) SharePoint
2 1 (50.00%) Technical Leadership

Senior Support Analyst Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (50.00%) Microsoft Exchange
1 1 (50.00%) SharePoint
Applications
1 1 (50.00%) Microsoft Office
Cloud Services
1 2 (100.00%) Microsoft 365
2 1 (50.00%) Azure
2 1 (50.00%) Entra ID
2 1 (50.00%) Mimecast
2 1 (50.00%) SaaS
Development Applications
1 1 (50.00%) JIRA
General
1 2 (100.00%) Legal
2 1 (50.00%) Analytical Skills
2 1 (50.00%) Law
2 1 (50.00%) Legal Technology
2 1 (50.00%) Multimedia
2 1 (50.00%) Social Skills
Miscellaneous
1 1 (50.00%) Podcast
1 1 (50.00%) Video Conferencing
1 1 (50.00%) Video\Live Streaming
1 1 (50.00%) Web Conferencing
Operating Systems
1 1 (50.00%) Windows
Processes & Methodologies
1 1 (50.00%) AI
1 1 (50.00%) Analytics
1 1 (50.00%) Change Management
1 1 (50.00%) Customer Experience
1 1 (50.00%) Customer Service
1 1 (50.00%) Document Management
1 1 (50.00%) Identity Management
1 1 (50.00%) Incident Management
1 1 (50.00%) ITSM
1 1 (50.00%) Problem-Solving
1 1 (50.00%) Service Delivery
1 1 (50.00%) Service Management
1 1 (50.00%) Technical Leadership
1 1 (50.00%) Workflow
Programming Languages
1 1 (50.00%) R
Qualifications
1 1 (50.00%) Degree
Quality Assurance & Compliance
1 1 (50.00%) ISO/IEC 27001
System Software
1 1 (50.00%) Active Directory
Systems Management
1 1 (50.00%) Microsoft Intune
Vendors
1 2 (100.00%) Microsoft
2 1 (50.00%) CrowdStrike
2 1 (50.00%) iManage