Period
to 13 July 2020

The median annual salary for a Senior Support Analyst was £52,500 in advertised job vacancies in London during the 6 months to 13 July 2020.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Senior Support Analyst
England > London
6 months to
13 Jul 2020
Same period 2019 Same period 2018
Rank 529 672 766
Rank change year-on-year +143 +94 -22
Permanent jobs requiring a Senior Support Analyst 55 85 79
As % of all permanent jobs advertised in London 0.17% 0.14% 0.11%
As % of the Job Titles category 0.18% 0.15% 0.11%
Number of salaries quoted 44 85 66
Median annual salary £52,500 £44,000 £47,500
Median salary % change year-on-year +19.32% -7.37% +13.77%
10th Percentile £36,250 £31,250 £33,250
90th Percentile £72,125 £73,000 £73,750
England median annual salary £52,500 £38,000 £38,250
% change year-on-year +38.16% -0.65% +2.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
London
Permanent vacancies in London with a recognized job title 29,860 56,101 69,138
% of permanent IT jobs with a recognized job title 94.10% 95.34% 95.52%
Number of salaries quoted 24,339 46,011 56,262
Median annual salary £67,500 £62,500 £60,000
Median salary % change year-on-year +8.00% +4.17% +3.45%
10th Percentile £38,500 £35,000 £33,750
90th Percentile £100,000 £95,000 £92,500
England median annual salary £55,000 £51,500 £50,000
% change year-on-year +6.80% +3.00% +5.26%

Senior Support Analyst
Job Vacancy Trend in London

Job postings that featured Senior Support Analyst in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Senior Support Analyst in London

Senior Support Analyst
Salary Trend in London

3-month moving average salary quoted in jobs citing Senior Support Analyst in London.

Salary trend for Senior Support Analyst in London

Senior Support Analyst
Salary Histogram in London

Salary distribution for jobs citing Senior Support Analyst in London over the 6 months to 13 July 2020.

Salary histogram for Senior Support Analyst in London

Senior Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Support Analyst within the London region over the 6 months to 13 July 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +98 16 £37,500 -18.92% 1
East London +18 8 £49,971 +17.41%
Senior Support Analyst
England

Senior Support Analyst Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 13 July 2020, Senior Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Senior Support Analyst in the job title.

1 22 (40.00%) Windows
2 20 (36.36%) Office 365
3 17 (30.91%) Degree
4 16 (29.09%) Front Office
5 15 (27.27%) PowerShell
5 15 (27.27%) Active Directory
6 14 (25.45%) Linux
7 12 (21.82%) Finance
7 12 (21.82%) Investment Management
7 12 (21.82%) Cisco
7 12 (21.82%) Citrix
8 11 (20.00%) SQL Server
8 11 (20.00%) Fixed Income
9 10 (18.18%) Agile Software Development
9 10 (18.18%) Migration
9 10 (18.18%) SCCM
9 10 (18.18%) JavaScript
9 10 (18.18%) SQL
9 10 (18.18%) VBA
9 10 (18.18%) Microsoft Excel
9 10 (18.18%) Reuters
9 10 (18.18%) Bloomberg
9 10 (18.18%) Windows Server
10 9 (16.36%) Windows 10
10 9 (16.36%) Avaya
10 9 (16.36%) Apple
10 9 (16.36%) Unix
10 9 (16.36%) TCP/IP
10 9 (16.36%) C#
10 9 (16.36%) Video Conferencing

Senior Support Analyst Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (12.73%) CMS
1 7 (12.73%) Umbraco
1 7 (12.73%) WordPress
2 2 (3.64%) MQSeries
3 1 (1.82%) SharePoint
Applications
1 10 (18.18%) Microsoft Excel
2 7 (12.73%) Microsoft Office
Business Applications
1 1 (1.82%) Elite 3E
1 1 (1.82%) Markit EDM
1 1 (1.82%) Oracle AGIS
1 1 (1.82%) Oracle Assets
1 1 (1.82%) Oracle EBS R12
1 1 (1.82%) Oracle Financials
1 1 (1.82%) Oracle General Ledger
1 1 (1.82%) Oracle Internet Expenses
1 1 (1.82%) Oracle Payables
1 1 (1.82%) Oracle Receivables
Cloud Services
1 20 (36.36%) Office 365
2 3 (5.45%) Azure
2 3 (5.45%) Datadog
2 3 (5.45%) GitHub
2 3 (5.45%) Power Platform
2 3 (5.45%) Slack
3 1 (1.82%) AWS
Communications & Networking
1 9 (16.36%) Cisco IOS
1 9 (16.36%) TCP/IP
2 8 (14.55%) VoIP
3 4 (7.27%) FIX Connectivity
3 4 (7.27%) NetScaler
4 3 (5.45%) Firewall
4 3 (5.45%) SAN
5 2 (3.64%) Wireless
6 1 (1.82%) DHCP
6 1 (1.82%) DNS
6 1 (1.82%) HTTP
6 1 (1.82%) LAN
6 1 (1.82%) Multicast
6 1 (1.82%) WAN
Database & Business Intelligence
1 11 (20.00%) SQL Server
2 3 (5.45%) Power BI
3 1 (1.82%) Data Mining
3 1 (1.82%) Data Warehouse
3 1 (1.82%) Oracle Database
3 1 (1.82%) QlikView
Development Applications
1 7 (12.73%) Octopus Deploy
1 7 (12.73%) Team Foundation Server
1 7 (12.73%) TeamCity
2 3 (5.45%) JIRA
3 1 (1.82%) Git (software)
3 1 (1.82%) Jenkins
General
1 16 (29.09%) Front Office
2 12 (21.82%) Finance
3 4 (7.27%) Banking
3 4 (7.27%) Law
4 2 (3.64%) Financial Institution
5 1 (1.82%) International Banking
5 1 (1.82%) Investment Banking
Libraries, Frameworks & Software Standards
1 7 (12.73%) .NET
1 7 (12.73%) Ajax
1 7 (12.73%) ASP.NET
1 7 (12.73%) ASP.NET MVC
1 7 (12.73%) CSS
1 7 (12.73%) HTML
1 7 (12.73%) jQuery
1 7 (12.73%) JSON
2 5 (9.09%) FIX Protocol
3 1 (1.82%) J2EE
Miscellaneous
1 11 (20.00%) Fixed Income
2 9 (16.36%) Video Conferencing
3 5 (9.09%) Analytical Skills
4 4 (7.27%) Foreign Exchange (FX)
4 4 (7.27%) Hedge funds
5 1 (1.82%) Data Centre
5 1 (1.82%) Equities
5 1 (1.82%) Management Information System
Operating Systems
1 22 (40.00%) Windows
2 14 (25.45%) Linux
3 10 (18.18%) Windows Server
4 9 (16.36%) Unix
4 9 (16.36%) Windows 10
5 7 (12.73%) Windows 7
6 5 (9.09%) Windows Server 2012
6 5 (9.09%) Windows Server 2016
7 1 (1.82%) Mac OS
7 1 (1.82%) Red Hat Enterprise Linux
Processes & Methodologies
1 12 (21.82%) Investment Management
2 10 (18.18%) Agile Software Development
2 10 (18.18%) Migration
3 7 (12.73%) Artificial Intelligence
3 7 (12.73%) Mobile Device Management
3 7 (12.73%) MVC
4 6 (10.91%) Continuous Improvement
4 6 (10.91%) Continuous Improvement Process
4 6 (10.91%) Problem-Solving
4 6 (10.91%) Service Management
4 6 (10.91%) Time Management
5 5 (9.09%) Project Management
6 4 (7.27%) E-Commerce
6 4 (7.27%) Electronic Trading
6 4 (7.27%) Low Latency
7 3 (5.45%) Business Intelligence
7 3 (5.45%) Incident Management
7 3 (5.45%) ITIL
8 2 (3.64%) Change Management
8 2 (3.64%) Problem Management
Programming Languages
1 15 (27.27%) PowerShell
2 10 (18.18%) JavaScript
2 10 (18.18%) SQL
2 10 (18.18%) VBA
3 9 (16.36%) C#
4 7 (12.73%) PHP
5 4 (7.27%) VBScript
6 3 (5.45%) Java
6 3 (5.45%) Python
7 1 (1.82%) Bash Shell
7 1 (1.82%) Shell Script
Qualifications
1 17 (30.91%) Degree
2 6 (10.91%) MCP
2 6 (10.91%) MCSA
2 6 (10.91%) Microsoft Certification
3 1 (1.82%) ACCA
3 1 (1.82%) CIMA
Quality Assurance & Compliance
1 1 (1.82%) SLA
System Software
1 15 (27.27%) Active Directory
2 4 (7.27%) XenApp
3 3 (5.45%) Docker
4 1 (1.82%) Hyper-V
4 1 (1.82%) VMware Workstation
Systems Management
1 10 (18.18%) SCCM
2 4 (7.27%) XenMobile
3 3 (5.45%) Kubernetes
4 2 (3.64%) Control-M
5 1 (1.82%) Ansible
5 1 (1.82%) Puppet
Vendors
1 12 (21.82%) Cisco
1 12 (21.82%) Citrix
2 10 (18.18%) Bloomberg
2 10 (18.18%) Reuters
3 9 (16.36%) Apple
3 9 (16.36%) Avaya
4 6 (10.91%) Microsoft
4 6 (10.91%) Oracle
5 3 (5.45%) Salesforce.com
5 3 (5.45%) VMware
6 2 (3.64%) Sybase
7 1 (1.82%) Aderant
7 1 (1.82%) Charles River
7 1 (1.82%) Dell
7 1 (1.82%) IBM
7 1 (1.82%) Meraki
7 1 (1.82%) Red Hat
7 1 (1.82%) ServiceNow