The median annual salary for a Senior Support Analyst was £45,000 in advertised job vacancies in London during the 3 months to 28 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Senior Support Analyst
England / London
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 548 554 621
Rank change year-on-year +6 +67  
Permanent jobs requiring a Senior Support Analyst 64 90 48
As % of all permanent IT jobs advertised in London 0.17% 0.22% 0.11%
As % of the Job Titles category 0.18% 0.23% 0.11%
Number of salaries quoted 45 74 36
Median salary £45,000 £62,500 £44,500
Median salary % change year-on-year -28.00% +40.44%  
90% offered a salary of more than £30,000 £37,500 £33,000
10% offered a salary of more than £64,900 £70,700 £72,500
UK excluding London median salary £35,750 £36,250 £41,375
% change year-on-year -1.37% -12.38%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 34746 38402 42429
As % of all permanent IT job vacancies advertised in London 94.79% 95.88% 95.87%
Number of salaries quoted 28106 33425 35862
Median salary £57,500 £55,000 £55,000
Median salary % change year-on-year +4.54% -  
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £85,000 £80,000 £80,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Senior Support Analyst
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured Senior Support Analyst in the job title.

Job vacancy trend for Senior Support Analyst in London

Senior Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Support Analyst in London.

Salary trend for Senior Support Analyst in London

Senior Support Analyst
Salary Histogram in London

The salary distribution of IT jobs citing Senior Support Analyst in London over the 3 months to 28 June 2017.

Salary histogram for Senior Support Analyst in London

Senior Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Support Analyst within the London region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Uxbridge - 6 £37,500 -
City of London 0 4 £50,000 -27.00% 1
Hammersmith - 2 £47,500 -
West End of London +7 1 £45,000 -
Southwark - 1 £42,500 -
Senior Support Analyst
England

Senior Support Analyst Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 28 June 2017, Senior Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Senior Support Analyst in the job title.

1 68 (70.83%) Windows
2 42 (43.75%) Microsoft
3 40 (41.67%) ITIL
4 39 (40.63%) Active Directory
5 37 (38.54%) VMware
6 35 (36.46%) Finance
6 35 (36.46%) Citrix
7 29 (30.21%) Windows 7
8 28 (29.17%) Windows Server
9 27 (28.13%) SQL
10 25 (26.04%) Firewall
10 25 (26.04%) VMware Infrastructure
11 24 (25.00%) Android
11 24 (25.00%) Windows Server 2012
12 23 (23.96%) Microsoft Office
13 20 (20.83%) SAN
14 19 (19.79%) DNS
14 19 (19.79%) Linux
14 19 (19.79%) Asset Management
14 19 (19.79%) Office 365
15 18 (18.75%) Problem Management
15 18 (18.75%) Microsoft Certification
15 18 (18.75%) Service Management
16 17 (17.71%) Oracle
16 17 (17.71%) SQL Server
16 17 (17.71%) Banking
17 16 (16.67%) Windows 10
17 16 (16.67%) iPad
17 16 (16.67%) Windows Server 2008
17 16 (16.67%) HP

Senior Support Analyst Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (16.67%) MS Exchange
2 11 (11.46%) SharePoint
3 6 (6.25%) Exchange Server 2010
4 3 (3.13%) CMS
5 1 (1.04%) IBM Notes
5 1 (1.04%) IIS
5 1 (1.04%) Sitecore CMS
Applications
1 23 (23.96%) Microsoft Office
2 6 (6.25%) Microsoft Excel
3 4 (4.17%) MS Visio
4 3 (3.13%) Microsoft Project
5 2 (2.08%) Camtasia
6 1 (1.04%) Adobe Creative Suite
Business Applications
1 5 (5.21%) SAP CO
1 5 (5.21%) SAP FI
1 5 (5.21%) SAP FI/CO
1 5 (5.21%) SAP SRM
2 3 (3.13%) Endur
3 2 (2.08%) Salesforce.com CRM
4 1 (1.04%) Bloomberg AIM
4 1 (1.04%) Bloomberg TOMS
4 1 (1.04%) Cognos Business Intelligence
4 1 (1.04%) Dynamics CRM
4 1 (1.04%) LongView
4 1 (1.04%) thinkFolio
Cloud Services
1 19 (19.79%) Office 365
2 12 (12.50%) Microsoft Azure
3 4 (4.17%) Azure Active Directory
3 4 (4.17%) OneDrive
4 3 (3.13%) Adobe Creative Cloud
4 3 (3.13%) G Suite
5 2 (2.08%) Cloud Computing
5 2 (2.08%) Mimecast
5 2 (2.08%) SaaS
6 1 (1.04%) IaaS
Communications & Networking
1 25 (26.04%) Firewall
2 20 (20.83%) SAN
3 19 (19.79%) DNS
4 14 (14.58%) TCP/IP
5 11 (11.46%) Wi-Fi
6 10 (10.42%) DDNS
6 10 (10.42%) Unified Communications
7 9 (9.38%) DHCP
8 8 (8.33%) VPN
9 7 (7.29%) LAN
10 6 (6.25%) SSL
11 5 (5.21%) WAN
11 5 (5.21%) Wireless
12 4 (4.17%) Cisco Wireless
12 4 (4.17%) NAS
13 3 (3.13%) VLAN
14 2 (2.08%) Internet
15 1 (1.04%) Cisco ASA
15 1 (1.04%) PBX
15 1 (1.04%) Skype
Database & Business Intelligence
1 17 (17.71%) SQL Server
2 5 (5.21%) BusinessObjects
2 5 (5.21%) BusinessObjects Business Intelligence
2 5 (5.21%) SAP BW
3 3 (3.13%) SQL Server 2008
4 2 (2.08%) Azure SQL Database
4 2 (2.08%) Oracle Database
4 2 (2.08%) Oracle Database 10g
4 2 (2.08%) Oracle Database 11g
4 2 (2.08%) RDBMS
4 2 (2.08%) Relational Database
4 2 (2.08%) SQL Server 2005
5 1 (1.04%) Electronic Patient Records
5 1 (1.04%) Oracle BI EE
5 1 (1.04%) SQL Server Integration Services
5 1 (1.04%) SQL Server Reporting Services
Development Applications
1 1 (1.04%) FrontPage
1 1 (1.04%) MSI
General
1 35 (36.46%) Finance
2 17 (17.71%) Banking
3 6 (6.25%) Investment Banking
4 5 (5.21%) Retail
5 4 (4.17%) Law
6 3 (3.13%) Retail Banking
6 3 (3.13%) Telecoms
7 2 (2.08%) Back Office
7 2 (2.08%) Front Office
7 2 (2.08%) Legal
7 2 (2.08%) Multimedia
7 2 (2.08%) Publishing
8 1 (1.04%) Advertising
8 1 (1.04%) Marketing
Libraries, Frameworks & Software Standards
1 6 (6.25%) .NET
2 4 (4.17%) FIX Protocol
3 3 (3.13%) HTML
4 2 (2.08%) CSS
4 2 (2.08%) Software Packaging
5 1 (1.04%) .NET Framework
5 1 (1.04%) ASP.NET
5 1 (1.04%) COM
5 1 (1.04%) SOAP
5 1 (1.04%) Web Services
5 1 (1.04%) XML
Miscellaneous
1 16 (16.67%) iPad
2 14 (14.58%) Computer Science
3 13 (13.54%) Blackberry
3 13 (13.54%) iPhone
4 8 (8.33%) Analytical Skills
5 4 (4.17%) Management Information System
6 2 (2.08%) Equities
6 2 (2.08%) SWIFT
7 1 (1.04%) Derivative
7 1 (1.04%) Eurex
7 1 (1.04%) Fixed Income
7 1 (1.04%) Mobile App
Operating Systems
1 68 (70.83%) Windows
2 29 (30.21%) Windows 7
3 28 (29.17%) Windows Server
4 24 (25.00%) Android
4 24 (25.00%) Windows Server 2012
5 19 (19.79%) Linux
6 16 (16.67%) Windows 10
6 16 (16.67%) Windows Server 2008
7 11 (11.46%) Apple iOS
8 10 (10.42%) Windows Phone
9 8 (8.33%) Red Hat Enterprise Linux
10 7 (7.29%) Windows Server 2003
11 5 (5.21%) Solaris
11 5 (5.21%) Unix
11 5 (5.21%) Windows NT
12 3 (3.13%) Mac OS X
13 2 (2.08%) Mac OS
14 1 (1.04%) Windows 8
Processes & Methodologies
1 40 (41.67%) ITIL
2 19 (19.79%) Asset Management
3 18 (18.75%) Problem Management
3 18 (18.75%) Service Management
4 16 (16.67%) Change Management
5 15 (15.63%) Incident Management
5 15 (15.63%) Service Delivery
6 13 (13.54%) Mobile Device Management
7 10 (10.42%) ITIL V2
7 10 (10.42%) Mentoring
8 9 (9.38%) Workflow
9 8 (8.33%) Business Intelligence
9 8 (8.33%) Email Management
10 7 (7.29%) Configuration Management
10 7 (7.29%) CRM
10 7 (7.29%) Investment Management
10 7 (7.29%) Project Management
11 6 (6.25%) Disaster Recovery
11 6 (6.25%) Software Asset Management
11 6 (6.25%) Stakeholder Management
Programming Languages
1 27 (28.13%) SQL
2 8 (8.33%) PowerShell
3 5 (5.21%) Java
4 4 (4.17%) T-SQL
4 4 (4.17%) VBA
5 3 (3.13%) C#
6 2 (2.08%) Bash Shell
7 1 (1.04%) C
7 1 (1.04%) VB.NET
Qualifications
1 18 (18.75%) Microsoft Certification
2 15 (15.63%) CCNA
2 15 (15.63%) Cisco Certification
3 14 (14.58%) VMware Certified Professional (VCP)
4 13 (13.54%) Degree
4 13 (13.54%) MCP
5 8 (8.33%) ITIL Certification
6 5 (5.21%) MCSE
7 4 (4.17%) MCSA
8 3 (3.13%) Computer Science Degree
Quality Assurance & Compliance
1 13 (13.54%) SLA
2 2 (2.08%) PCI DSS
3 1 (1.04%) Data Quality
3 1 (1.04%) QA
System Software
1 39 (40.63%) Active Directory
2 25 (26.04%) VMware Infrastructure
3 14 (14.58%) vSphere
4 13 (13.54%) Virtual Desktop
4 13 (13.54%) XenDesktop
5 10 (10.42%) Terminal Services
6 6 (6.25%) VMware ESXi
7 5 (5.21%) XenApp
8 1 (1.04%) Microsoft App-V
8 1 (1.04%) Virtual Machines
Systems Management
1 10 (10.42%) SCCM
2 6 (6.25%) Control-M
2 6 (6.25%) vCenter Server
2 6 (6.25%) WSUS
3 1 (1.04%) Backup Exec
3 1 (1.04%) Microsoft Intune
Vendors
1 42 (43.75%) Microsoft
2 37 (38.54%) VMware
3 35 (36.46%) Citrix
4 17 (17.71%) Oracle
5 16 (16.67%) HP
6 11 (11.46%) Symantec
7 10 (10.42%) Acronis
8 8 (8.33%) Cisco
8 8 (8.33%) Sybase
9 6 (6.25%) NetApp
9 6 (6.25%) Red Hat
9 6 (6.25%) Zerto
10 5 (5.21%) Apple
10 5 (5.21%) AppSense
10 5 (5.21%) SAP
11 4 (4.17%) Adobe
11 4 (4.17%) Bloomberg
11 4 (4.17%) Dell
11 4 (4.17%) Informatica
11 4 (4.17%) Palo Alto