Senior Support Analyst Job Trends in London

Senior Support Analyst
England > London

The median Senior Support Analyst salary in London is £50,750 per year, according to job vacancies posted during the 6 months leading to 18 September 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
18 Sep 2025
Same period 2024 Same period 2023
Rank 378 423 446
Rank change year-on-year +45 +23 +357
Permanent jobs requiring a Senior Support Analyst 18 38 44
As % of all permanent jobs advertised in London 0.15% 0.20% 0.20%
As % of the Job Titles category 0.17% 0.21% 0.21%
Number of salaries quoted 14 31 41
10th Percentile - £47,500 £35,250
25th Percentile £46,250 £51,250 £36,250
Median annual salary (50th Percentile) £50,750 £77,500 £53,500
Median % change year-on-year -34.52% +44.86% -2.73%
75th Percentile £66,563 £85,000 £75,000
90th Percentile £77,200 £115,000 £82,500
England median annual salary £52,500 £52,500 £42,750
% change year-on-year - +22.81% -5.00%

All Permanent IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 10,896 18,397 20,897
% of permanent jobs with a recognized job title 91.17% 95.40% 95.22%
Number of salaries quoted 7,112 11,621 17,265
10th Percentile £37,500 £40,000 £41,000
25th Percentile £52,500 £52,500 £54,250
Median annual salary (50th Percentile) £72,500 £72,500 £73,000
Median % change year-on-year - -0.68% +4.29%
75th Percentile £96,250 £95,000 £95,000
90th Percentile £120,000 £120,000 £115,000
England median annual salary £55,000 £55,000 £60,000
% change year-on-year - -8.33% -

Senior Support Analyst
Job Vacancy Trend in London

Job postings that featured Senior Support Analyst in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Senior Support Analyst in London

Senior Support Analyst
Salary Trend in London

Salary distribution trend for Senior Support Analyst job vacancies in London.

Salary distribution trend for Senior Support Analyst job vacancies in London

Senior Support Analyst
Salary Histogram in London

Salary distribution for jobs citing Senior Support Analyst in London over the 6 months to 18 September 2025.

Salary histogram for Senior Support Analyst in London

Senior Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Support Analyst within the London region over the 6 months to 18 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +34 2 £53,750 -32.81% 1
Senior Support Analyst
England

Senior Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 18 September 2025, Senior Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Senior Support Analyst in the job title.

1 13 (72.22%) ITIL
2 12 (66.67%) Service Management
3 11 (61.11%) Windows
4 9 (50.00%) Finance
4 9 (50.00%) Microsoft 365
5 8 (44.44%) Azure
5 8 (44.44%) Active Directory
6 7 (38.89%) Customer Service
7 6 (33.33%) Windows 10
7 6 (33.33%) Social Skills
7 6 (33.33%) Entra ID
7 6 (33.33%) Change Management
7 6 (33.33%) VPN
7 6 (33.33%) SharePoint
8 5 (27.78%) Cisco
8 5 (27.78%) HP
8 5 (27.78%) EPoS
8 5 (27.78%) ITSM
8 5 (27.78%) Project Management
8 5 (27.78%) Microsoft Intune
8 5 (27.78%) Problem Management
8 5 (27.78%) Driving Licence
8 5 (27.78%) Meraki
8 5 (27.78%) Analytical Skills
9 4 (22.22%) Microsoft
9 4 (22.22%) SQL
10 3 (16.67%) Microsoft Office
11 2 (11.11%) Data Protection Act
11 2 (11.11%) Video Conferencing
11 2 (11.11%) Data Protection

Senior Support Analyst Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (33.33%) SharePoint
2 1 (5.56%) Microsoft Exchange
Applications
1 3 (16.67%) Microsoft Office
Business Applications
1 1 (5.56%) Eikon
Cloud Services
1 9 (50.00%) Microsoft 365
2 8 (44.44%) Azure
3 6 (33.33%) Entra ID
4 1 (5.56%) OneDrive
4 1 (5.56%) Slack
Communications & Networking
1 6 (33.33%) VPN
2 2 (11.11%) DHCP
2 2 (11.11%) DNS
2 2 (11.11%) TCP/IP
3 1 (5.56%) LAN
3 1 (5.56%) Remote Desktop
3 1 (5.56%) WAN
3 1 (5.56%) Wi-Fi
Database & Business Intelligence
1 2 (11.11%) SQL Server
General
1 9 (50.00%) Finance
2 6 (33.33%) Social Skills
3 5 (27.78%) Analytical Skills
4 2 (11.11%) Law
5 1 (5.56%) Back Office
5 1 (5.56%) Banking
5 1 (5.56%) Financial Institution
5 1 (5.56%) Legal
5 1 (5.56%) Retail
Miscellaneous
1 5 (27.78%) Driving Licence
1 5 (27.78%) EPoS
2 2 (11.11%) Data Protection Act
2 2 (11.11%) Video Conferencing
3 1 (5.56%) Self-Motivation
Operating Systems
1 11 (61.11%) Windows
2 6 (33.33%) Windows 10
3 1 (5.56%) Windows Server
Processes & Methodologies
1 13 (72.22%) ITIL
2 12 (66.67%) Service Management
3 7 (38.89%) Customer Service
4 6 (33.33%) Change Management
5 5 (27.78%) ITSM
5 5 (27.78%) Problem Management
5 5 (27.78%) Project Management
6 2 (11.11%) Data Protection
7 1 (5.56%) Application Packaging
7 1 (5.56%) Batch Scripting
7 1 (5.56%) Deployment Automation
7 1 (5.56%) Document Management
7 1 (5.56%) Incident Management
7 1 (5.56%) Inventory Management
7 1 (5.56%) Low Latency
7 1 (5.56%) Mentoring
7 1 (5.56%) Practice Management
7 1 (5.56%) Problem-Solving
7 1 (5.56%) Service Delivery
7 1 (5.56%) Vendor Relationship Management
Programming Languages
1 4 (22.22%) SQL
2 1 (5.56%) PowerShell
Qualifications
1 1 (5.56%) Degree
System Software
1 8 (44.44%) Active Directory
2 1 (5.56%) Hyper-V
2 1 (5.56%) VMware Infrastructure
Systems Management
1 5 (27.78%) Microsoft Intune
2 1 (5.56%) Jamf Pro
2 1 (5.56%) SCCM
Vendors
1 5 (27.78%) Cisco
1 5 (27.78%) HP
1 5 (27.78%) Meraki
2 4 (22.22%) Microsoft
3 2 (11.11%) Citrix
3 2 (11.11%) LogicMonitor
3 2 (11.11%) RedGate
4 1 (5.56%) Bloomberg
4 1 (5.56%) iManage
4 1 (5.56%) Reuters
4 1 (5.56%) VMware