Senior Support Analyst Jobs in London

Senior Support Analyst
England > London

The median Senior Support Analyst salary in London is £65,000 per year, according to job vacancies posted during the 6 months leading to 29 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
29 May 2025
Same period 2024 Same period 2023
Rank 356 451 580
Rank change year-on-year +95 +129 +261
Permanent jobs requiring a Senior Support Analyst 36 41 56
As % of all permanent jobs advertised in London 0.29% 0.17% 0.17%
As % of the Job Titles category 0.32% 0.18% 0.18%
Number of salaries quoted 30 31 48
10th Percentile £41,250 £31,750 £36,250
25th Percentile £51,688 £39,750 £38,313
Median annual salary (50th Percentile) £65,000 £54,296 £57,750
Median % change year-on-year +19.71% -5.98% +21.58%
75th Percentile £68,438 £56,750 £87,500
90th Percentile £71,375 £115,000 £95,000
England median annual salary £55,000 £50,000 £46,250
% change year-on-year +10.00% +8.11% +15.63%

All Permanent IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 11,325 22,537 31,282
% of permanent jobs with a recognized job title 90.22% 94.40% 95.12%
Number of salaries quoted 6,851 16,746 23,073
10th Percentile £41,000 £37,500 £42,000
25th Percentile £55,000 £51,108 £55,000
Median annual salary (50th Percentile) £75,000 £70,000 £72,500
Median % change year-on-year +7.14% -3.45% +3.57%
75th Percentile £100,000 £93,750 £95,000
90th Percentile £122,500 £115,000 £115,000
England median annual salary £56,000 £52,500 £60,800
% change year-on-year +6.67% -13.65% +1.33%

Senior Support Analyst
Job Vacancy Trend in London

Job postings that featured Senior Support Analyst in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Senior Support Analyst in London

Senior Support Analyst
Salary Trend in London

3-month moving average salary quoted in jobs citing Senior Support Analyst in London.

Salary trend for Senior Support Analyst in London

Senior Support Analyst
Salary Histogram in London

Salary distribution for jobs citing Senior Support Analyst in London over the 6 months to 29 May 2025.

Salary histogram for Senior Support Analyst in London

Senior Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Support Analyst within the London region over the 6 months to 29 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +45 17 £65,000 +21.50% 2
Senior Support Analyst
England

Senior Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 29 May 2025, Senior Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Senior Support Analyst in the job title.

1 29 (80.56%) Windows
2 26 (72.22%) Social Skills
3 25 (69.44%) Azure
4 24 (66.67%) Microsoft
5 23 (63.89%) SQL
6 20 (55.56%) SQL Server
7 18 (50.00%) DB2
7 18 (50.00%) VB.NET
7 18 (50.00%) .NET
7 18 (50.00%) C#
7 18 (50.00%) PL/SQL
7 18 (50.00%) SQL Server Integration Services
8 17 (47.22%) Finance
9 14 (38.89%) SQL Server Reporting Services
10 13 (36.11%) ITSM
10 13 (36.11%) Mentoring
11 12 (33.33%) Service Management
11 12 (33.33%) ITIL
12 11 (30.56%) Legacy Applications
12 11 (30.56%) Customer-Centric Approach
12 11 (30.56%) Customer-Centricity
12 11 (30.56%) Degree
13 10 (27.78%) Microsoft 365
13 10 (27.78%) Active Directory
13 10 (27.78%) Customer Service
14 8 (22.22%) Change Management
14 8 (22.22%) Problem Management
14 8 (22.22%) Windows 10
14 8 (22.22%) Entra ID
15 7 (19.44%) Proactive Maintenance

Senior Support Analyst Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (16.67%) Microsoft Exchange
2 4 (11.11%) SharePoint
Applications
1 3 (8.33%) Microsoft Office
Business Applications
1 1 (2.78%) ION Anvil
1 1 (2.78%) ION MarketView
Cloud Services
1 25 (69.44%) Azure
2 10 (27.78%) Microsoft 365
3 8 (22.22%) Entra ID
4 5 (13.89%) Azure Data Factory
4 5 (13.89%) Azure Logic Apps
4 5 (13.89%) Azure Monitor
4 5 (13.89%) Dynamics 365
4 5 (13.89%) Power Platform
5 4 (11.11%) Nutanix
6 1 (2.78%) OneDrive
6 1 (2.78%) Slack
Communications & Networking
1 5 (13.89%) DHCP
1 5 (13.89%) DNS
1 5 (13.89%) Firewall
2 4 (11.11%) Network Security
2 4 (11.11%) VLAN
3 3 (8.33%) VPN
4 1 (2.78%) LAN
4 1 (2.78%) Remote Desktop
4 1 (2.78%) TCP/IP
4 1 (2.78%) WAN
4 1 (2.78%) Wi-Fi
Database & Business Intelligence
1 20 (55.56%) SQL Server
2 18 (50.00%) DB2
2 18 (50.00%) SQL Server Integration Services
3 14 (38.89%) SQL Server Reporting Services
4 7 (19.44%) Relational Database
Development Applications
1 7 (19.44%) Visual Studio
General
1 26 (72.22%) Social Skills
2 17 (47.22%) Finance
3 6 (16.67%) Law
4 4 (11.11%) Inclusion and Diversity
5 3 (8.33%) Analytical Skills
6 1 (2.78%) Banking
6 1 (2.78%) Legal
Libraries, Frameworks & Software Standards
1 18 (50.00%) .NET
2 7 (19.44%) .NET Framework
2 7 (19.44%) ASP.NET
3 1 (2.78%) Kafka
Miscellaneous
1 11 (30.56%) Legacy Applications
2 4 (11.11%) Data Protection Act
3 3 (8.33%) Driving Licence
3 3 (8.33%) EPoS
4 2 (5.56%) Video Conferencing
4 2 (5.56%) Video\Live Streaming
5 1 (2.78%) Derivative
5 1 (2.78%) Self-Motivation
Operating Systems
1 29 (80.56%) Windows
2 8 (22.22%) Windows 10
3 4 (11.11%) Apple iOS
3 4 (11.11%) Windows Server
3 4 (11.11%) Windows Server 2012
4 1 (2.78%) Unix
Processes & Methodologies
1 13 (36.11%) ITSM
1 13 (36.11%) Mentoring
2 12 (33.33%) ITIL
2 12 (33.33%) Service Management
3 11 (30.56%) Customer-Centric Approach
3 11 (30.56%) Customer-Centricity
4 10 (27.78%) Customer Service
5 8 (22.22%) Change Management
5 8 (22.22%) Problem Management
6 7 (19.44%) Proactive Maintenance
6 7 (19.44%) Service Delivery
7 5 (13.89%) Application Security
7 5 (13.89%) Computer Science
7 5 (13.89%) Knowledge Management
7 5 (13.89%) Requirements Gathering
8 4 (11.11%) Data Protection
9 3 (8.33%) Problem-Solving
9 3 (8.33%) Project Management
10 2 (5.56%) Algorithmic Trading
10 2 (5.56%) Data Pipeline
Programming Languages
1 23 (63.89%) SQL
2 18 (50.00%) C#
2 18 (50.00%) PL/SQL
2 18 (50.00%) VB.NET
3 7 (19.44%) T-SQL
4 2 (5.56%) Python
5 1 (2.78%) PowerShell
Qualifications
1 11 (30.56%) Degree
2 1 (2.78%) A+ Certification
System Software
1 10 (27.78%) Active Directory
2 4 (11.11%) VMware Infrastructure
Systems Management
1 3 (8.33%) Microsoft Intune
2 2 (5.56%) ITRS Geneos
2 2 (5.56%) Nagios
3 1 (2.78%) Control-M
3 1 (2.78%) SCCM
Vendors
1 24 (66.67%) Microsoft
2 7 (19.44%) ServiceNow
2 7 (19.44%) SolarWinds
3 4 (11.11%) VMware
4 3 (8.33%) Cisco
4 3 (8.33%) HP
4 3 (8.33%) Meraki
5 2 (5.56%) Citrix
5 2 (5.56%) LogicMonitor
5 2 (5.56%) RedGate
6 1 (2.78%) iManage
6 1 (2.78%) ION Trading