Senior Support Analyst Jobs in England

Senior Support Analyst
UK > England

The median Senior Support Analyst salary in England is £55,000 per year, according to job vacancies posted during the 6 months leading to 28 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
28 May 2025
Same period 2024 Same period 2023
Rank 631 745 843
Rank change year-on-year +114 +98 +214
Permanent jobs requiring a Senior Support Analyst 52 97 78
As % of all permanent jobs advertised in England 0.11% 0.11% 0.090%
As % of the Job Titles category 0.12% 0.12% 0.098%
Number of salaries quoted 46 57 61
10th Percentile £38,750 £34,100 £33,608
25th Percentile £41,563 £40,500 £36,250
Median annual salary (50th Percentile) £55,000 £50,000 £45,000
Median % change year-on-year +10.00% +11.11% +12.50%
75th Percentile £67,500 £55,696 £87,500
90th Percentile £70,500 £70,700 £95,000
UK median annual salary £55,000 £50,000 £45,000
% change year-on-year +10.00% +11.11% +12.50%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 43,919 83,679 79,671
% of permanent jobs with a recognized job title 90.79% 94.64% 91.48%
Number of salaries quoted 23,116 62,210 50,998
10th Percentile £29,250 £28,500 £32,750
25th Percentile £41,250 £38,084 £45,000
Median annual salary (50th Percentile) £56,000 £52,500 £60,800
Median % change year-on-year +6.67% -13.65% +1.33%
75th Percentile £75,000 £71,250 £81,250
90th Percentile £97,500 £90,000 £100,000
UK median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

Senior Support Analyst
Job Vacancy Trend in England

Job postings that featured Senior Support Analyst in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Senior Support Analyst in England

Senior Support Analyst
Salary Trend in England

3-month moving average salary quoted in jobs citing Senior Support Analyst in England.

Salary trend for Senior Support Analyst in England

Senior Support Analyst
Salary Histogram in England

Salary distribution for jobs citing Senior Support Analyst in England over the 6 months to 28 May 2025.

Salary histogram for Senior Support Analyst in England

Senior Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Support Analyst within the England region over the 6 months to 28 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +115 36 £65,000 +19.71% 10
North of England +39 7 £42,500 -24.78%
Yorkshire +59 5 £42,500 -
South East +52 5 £47,000 +4.44% 8
East of England +46 4 £55,000 +57.14%
North West +2 2 £34,000 -39.82%
Senior Support Analyst
UK

Senior Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 28 May 2025, Senior Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Senior Support Analyst in the job title.

1 34 (65.38%) Windows
2 33 (63.46%) Social Skills
3 30 (57.69%) SQL
3 30 (57.69%) Microsoft
4 29 (55.77%) Azure
5 22 (42.31%) ITIL
6 21 (40.38%) Finance
7 20 (38.46%) SQL Server
8 18 (34.62%) DB2
8 18 (34.62%) VB.NET
8 18 (34.62%) .NET
8 18 (34.62%) C#
8 18 (34.62%) PL/SQL
8 18 (34.62%) SQL Server Integration Services
8 18 (34.62%) Mentoring
9 16 (30.77%) ITSM
10 14 (26.92%) SQL Server Reporting Services
11 13 (25.00%) Microsoft 365
12 12 (23.08%) Service Management
12 12 (23.08%) Active Directory
13 11 (21.15%) Degree
13 11 (21.15%) Problem Management
13 11 (21.15%) Customer-Centric Approach
13 11 (21.15%) Customer-Centricity
13 11 (21.15%) Legacy Applications
14 10 (19.23%) Customer Service
14 10 (19.23%) Windows 10
14 10 (19.23%) Service Delivery
14 10 (19.23%) VMware
15 9 (17.31%) VMware Infrastructure

Senior Support Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (11.54%) Microsoft Exchange
2 5 (9.62%) SharePoint
Applications
1 4 (7.69%) Microsoft Office
Business Applications
1 1 (1.92%) ION Anvil
1 1 (1.92%) ION MarketView
Cloud Services
1 29 (55.77%) Azure
2 13 (25.00%) Microsoft 365
3 8 (15.38%) Entra ID
4 5 (9.62%) Azure Data Factory
4 5 (9.62%) Azure Logic Apps
4 5 (9.62%) Azure Monitor
4 5 (9.62%) Dynamics 365
4 5 (9.62%) Power Platform
5 4 (7.69%) Nutanix
6 1 (1.92%) OneDrive
6 1 (1.92%) Slack
Communications & Networking
1 7 (13.46%) Firewall
2 5 (9.62%) DHCP
2 5 (9.62%) DNS
2 5 (9.62%) VPN
3 4 (7.69%) LAN
3 4 (7.69%) Network Security
3 4 (7.69%) VLAN
3 4 (7.69%) WAN
4 3 (5.77%) SAN
5 2 (3.85%) TCP/IP
6 1 (1.92%) Remote Desktop
6 1 (1.92%) Wi-Fi
Database & Business Intelligence
1 20 (38.46%) SQL Server
2 18 (34.62%) DB2
2 18 (34.62%) SQL Server Integration Services
3 14 (26.92%) SQL Server Reporting Services
4 7 (13.46%) Relational Database
Development Applications
1 7 (13.46%) Visual Studio
General
1 33 (63.46%) Social Skills
2 21 (40.38%) Finance
3 7 (13.46%) Analytical Skills
4 6 (11.54%) Law
5 4 (7.69%) Banking
5 4 (7.69%) Inclusion and Diversity
6 3 (5.77%) Manufacturing
7 1 (1.92%) Back Office
7 1 (1.92%) Legal
7 1 (1.92%) Organisational Skills
Libraries, Frameworks & Software Standards
1 18 (34.62%) .NET
2 7 (13.46%) .NET Framework
2 7 (13.46%) ASP.NET
3 4 (7.69%) HTML
4 1 (1.92%) Kafka
Miscellaneous
1 11 (21.15%) Legacy Applications
2 4 (7.69%) Data Protection Act
3 3 (5.77%) Driving Licence
3 3 (5.77%) EPoS
4 2 (3.85%) NHS
4 2 (3.85%) Onboarding
4 2 (3.85%) Video Conferencing
4 2 (3.85%) Video\Live Streaming
5 1 (1.92%) Derivative
5 1 (1.92%) Management Information System
5 1 (1.92%) Self-Motivation
Operating Systems
1 34 (65.38%) Windows
2 10 (19.23%) Windows 10
3 5 (9.62%) Linux
3 5 (9.62%) Windows Server
4 4 (7.69%) Apple iOS
4 4 (7.69%) Windows Server 2012
5 1 (1.92%) Unix
5 1 (1.92%) Windows Server 2016
Processes & Methodologies
1 22 (42.31%) ITIL
2 18 (34.62%) Mentoring
3 16 (30.77%) ITSM
4 12 (23.08%) Service Management
5 11 (21.15%) Customer-Centric Approach
5 11 (21.15%) Customer-Centricity
5 11 (21.15%) Problem Management
6 10 (19.23%) Customer Service
6 10 (19.23%) Service Delivery
7 9 (17.31%) Proactive Maintenance
8 8 (15.38%) Change Management
9 7 (13.46%) Problem-Solving
10 5 (9.62%) Application Security
10 5 (9.62%) Computer Science
10 5 (9.62%) Knowledge Management
10 5 (9.62%) Requirements Gathering
11 4 (7.69%) Creative Thinking
11 4 (7.69%) Data Protection
11 4 (7.69%) Inventory Management
11 4 (7.69%) Root Cause Analysis
Programming Languages
1 30 (57.69%) SQL
2 18 (34.62%) C#
2 18 (34.62%) PL/SQL
2 18 (34.62%) VB.NET
3 7 (13.46%) T-SQL
4 4 (7.69%) JavaScript
5 2 (3.85%) Python
6 1 (1.92%) PowerShell
Qualifications
1 11 (21.15%) Degree
2 3 (5.77%) A+ Certification
Quality Assurance & Compliance
1 5 (9.62%) Cyber Essentials
2 1 (1.92%) GDPR
System Software
1 12 (23.08%) Active Directory
2 9 (17.31%) VMware Infrastructure
3 1 (1.92%) Hyper-V
3 1 (1.92%) VMware ESXi
Systems Management
1 4 (7.69%) Microsoft Intune
2 3 (5.77%) SCCM
3 2 (3.85%) ITRS Geneos
3 2 (3.85%) Nagios
4 1 (1.92%) Control-M
Vendors
1 30 (57.69%) Microsoft
2 10 (19.23%) VMware
3 7 (13.46%) ServiceNow
3 7 (13.46%) SolarWinds
4 3 (5.77%) Cisco
4 3 (5.77%) HP
4 3 (5.77%) Meraki
5 2 (3.85%) Citrix
5 2 (3.85%) LogicMonitor
5 2 (3.85%) RedGate
6 1 (1.92%) iManage
6 1 (1.92%) ION Trading