The median annual salary for a Senior Support Analyst was £38,500 in advertised job vacancies in England during the 3 months to 24 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
Senior Support Analyst
UK / England
Rank 735 735 818
Rank change year-on-year 0 +83  
Permanent jobs requiring a Senior Support Analyst 88 188 120
As % of all permanent IT jobs advertised in England 0.11% 0.19% 0.12%
As % of the Job Titles category 0.11% 0.20% 0.13%
Number of salaries quoted 71 136 106
Median salary £38,500 £41,000 £40,000
Median salary % change year-on-year -6.09% +2.50%  
90% offered a salary of more than £30,000 £27,750 £30,000
10% offered a salary of more than £55,000 £65,000 £63,500
UK excluding London median salary £41,500 £35,000 £35,000
% change year-on-year +18.57% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
England
Permanent job vacancies with a job title containing a recognized job role 76808 93068 95575
As % of all permanent IT job vacancies advertised in England 96.26% 96.44% 96.66%
Number of salaries quoted 64249 78721 78814
Median salary £46,000 £45,500 £45,000
Median salary % change year-on-year +1.09% +1.11%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Senior Support Analyst
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured Senior Support Analyst in the job title.

Job vacancy trend for Senior Support Analyst in England

Senior Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Support Analyst in England.

Salary trend for Senior Support Analyst in England

Senior Support Analyst
Salary Histogram in England

The salary distribution of IT jobs citing Senior Support Analyst in England over the 3 months to 24 March 2017.

Salary histogram for Senior Support Analyst in England

Senior Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Support Analyst within the England region over the 3 months to 24 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -4 34 £40,250 -26.81% 7
South East +68 24 £36,250 +3.57% 7
Yorkshire +26 12 £46,250 +23.33%
East Midlands +9 8 £55,000 +52.77%
West Midlands +12 4 £37,137 +6.10% 2
North West -33 3 £44,000 +62.96%
East of England +7 2 £34,250 -8.66%
South West +5 1 £25,000 -38.27% 1
Senior Support Analyst
UK

Senior Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 24 March 2017, Senior Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Senior Support Analyst in the job title.

1 119 (59.20%) Windows
2 79 (39.30%) Microsoft
3 72 (35.82%) Active Directory
4 68 (33.83%) SQL
5 67 (33.33%) ITIL
6 58 (28.86%) Windows Server
7 48 (23.88%) SQL Server
8 47 (23.38%) MS Excel
9 46 (22.89%) Finance
10 35 (17.41%) Windows Server 2008
11 32 (15.92%) Office 365
11 32 (15.92%) Windows Server 2012
11 32 (15.92%) MS Office
12 30 (14.93%) Linux
12 30 (14.93%) Analytical Skills
13 29 (14.43%) VMware
14 26 (12.94%) Oracle
14 26 (12.94%) Citrix
15 25 (12.44%) Windows 7
16 23 (11.44%) VMware Infrastructure
16 23 (11.44%) .NET
16 23 (11.44%) Firewall
17 22 (10.95%) SharePoint
18 21 (10.45%) JavaScript
18 21 (10.45%) Banking
19 20 (9.95%) SLA
19 20 (9.95%) Windows 10
20 19 (9.45%) Service Management
21 18 (8.96%) Web Services
22 17 (8.46%) IIS

Senior Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (10.95%) SharePoint
2 17 (8.46%) IIS
3 10 (4.98%) MS Exchange
4 7 (3.48%) BizTalk Server
5 6 (2.99%) Exchange Server 2013
6 5 (2.49%) SharePoint 2013
6 5 (2.49%) Skype for Business
7 3 (1.49%) Apache
7 3 (1.49%) CMS
7 3 (1.49%) Mule
7 3 (1.49%) Tomcat
8 2 (1.00%) Exchange Server 2007
8 2 (1.00%) IBM Notes
8 2 (1.00%) nginx
9 1 (0.50%) Exchange Server 2010
9 1 (0.50%) Oracle Workflow
Applications
1 47 (23.38%) MS Excel
2 32 (15.92%) MS Office
3 9 (4.48%) MS Visio
4 5 (2.49%) MS PowerPoint
5 4 (1.99%) MS Project
6 1 (0.50%) Camtasia
Business Applications
1 5 (2.49%) Dynamics CRM
2 3 (1.49%) Bloomberg TOMS
2 3 (1.49%) SAP CO
2 3 (1.49%) SAP FI
2 3 (1.49%) SAP FI/CO
2 3 (1.49%) SAP SRM
3 2 (1.00%) Cognos Business Intelligence
3 2 (1.00%) Oracle Applications
3 2 (1.00%) Oracle EBS
3 2 (1.00%) Oracle Financials
4 1 (0.50%) Dynamics NAV
4 1 (0.50%) Eagle PACE
4 1 (0.50%) Oracle Cash Management
4 1 (0.50%) Oracle General Ledger
4 1 (0.50%) Oracle Payables
4 1 (0.50%) Oracle Receivables
4 1 (0.50%) Oracle Retail
4 1 (0.50%) Salesforce.com CRM
4 1 (0.50%) SAP Oil and Gas
4 1 (0.50%) thinkFolio
Cloud Services
1 32 (15.92%) Office 365
2 16 (7.96%) Amazon AWS
3 12 (5.97%) SaaS
4 11 (5.47%) Cloud Computing
5 8 (3.98%) G Suite
6 6 (2.99%) Microsoft Azure
7 4 (1.99%) Adobe Creative Cloud
8 3 (1.49%) Azure Active Directory
8 3 (1.49%) Mimecast
8 3 (1.49%) OneDrive
Communications & Networking
1 23 (11.44%) Firewall
2 16 (7.96%) SAN
2 16 (7.96%) Wireless
3 11 (5.47%) DHCP
3 11 (5.47%) DNS
4 8 (3.98%) Internet
4 8 (3.98%) LAN
5 7 (3.48%) TCP/IP
5 7 (3.48%) VoIP
6 6 (2.99%) Cisco Wireless
6 6 (2.99%) Intranet
7 4 (1.99%) NAS
7 4 (1.99%) PuTTY
7 4 (1.99%) Skype
7 4 (1.99%) Telnet
7 4 (1.99%) WAN
7 4 (1.99%) WLAN
8 3 (1.49%) Broadband
8 3 (1.49%) ISDN
8 3 (1.49%) VPN
Database & Business Intelligence
1 48 (23.88%) SQL Server
2 8 (3.98%) Relational Database
2 8 (3.98%) SQL Server 2008
2 8 (3.98%) SQL Server Integration Services
2 8 (3.98%) SQL Server Reporting Services
3 6 (2.99%) MySQL
3 6 (2.99%) Oracle Database
3 6 (2.99%) SQL Server 2012
4 5 (2.49%) BusinessObjects
5 4 (1.99%) Crystal Reports
5 4 (1.99%) SQL Server 2005
6 3 (1.49%) BusinessObjects Business Intelligence
6 3 (1.49%) Oracle Database 11g
6 3 (1.49%) SAP BW
7 2 (1.00%) Electronic Patient Records
7 2 (1.00%) Oracle Database 10g
7 2 (1.00%) Oracle Reports
7 2 (1.00%) RDBMS
7 2 (1.00%) SQL Server 2014
7 2 (1.00%) SQLPlus
Development Applications
1 5 (2.49%) JIRA
2 3 (1.49%) MSI
3 2 (1.00%) Oracle Forms
3 2 (1.00%) Team Foundation Server
4 1 (0.50%) ChangeMan
4 1 (0.50%) Visual Studio
4 1 (0.50%) VSS/SourceSafe
General
1 46 (22.89%) Finance
2 21 (10.45%) Banking
3 12 (5.97%) Retail
4 9 (4.48%) Telecoms
5 7 (3.48%) Marketing
6 6 (2.99%) Advertising
7 5 (2.49%) Law
8 4 (1.99%) Front Office
8 4 (1.99%) Legal
9 3 (1.49%) Back Office
9 3 (1.49%) Investment Banking
10 2 (1.00%) Manufacturing
11 1 (0.50%) Electronics
11 1 (0.50%) General Ledger
11 1 (0.50%) International Banking
11 1 (0.50%) Multimedia
11 1 (0.50%) Publishing
Libraries, Frameworks & Software Standards
1 23 (11.44%) .NET
2 18 (8.96%) Web Services
3 12 (5.97%) XML
4 8 (3.98%) ASP.NET
5 7 (3.48%) HTML
6 3 (1.49%) CSS
6 3 (1.49%) FIX Protocol
6 3 (1.49%) MSMQ
6 3 (1.49%) SOAP
7 2 (1.00%) Middleware
8 1 (0.50%) CSS3
8 1 (0.50%) HTML5
8 1 (0.50%) jQuery
8 1 (0.50%) JSON
8 1 (0.50%) Spring
8 1 (0.50%) XSLT
Miscellaneous
1 30 (14.93%) Analytical Skills
2 9 (4.48%) Computer Science
3 6 (2.99%) iPad
3 6 (2.99%) Management Information System
4 5 (2.49%) Fixed Income
4 5 (2.49%) PACS
4 5 (2.49%) SWIFT
5 4 (1.99%) Blackberry
5 4 (1.99%) Driving Licence
5 4 (1.99%) User Experience
6 3 (1.49%) Eurex
6 3 (1.49%) Replication
7 2 (1.00%) CCTV
7 2 (1.00%) Clustering
7 2 (1.00%) Credit Risk
7 2 (1.00%) EPoS
7 2 (1.00%) Equities
7 2 (1.00%) iPhone
7 2 (1.00%) NHS
8 1 (0.50%) Thin Client
Operating Systems
1 119 (59.20%) Windows
2 58 (28.86%) Windows Server
3 35 (17.41%) Windows Server 2008
4 32 (15.92%) Windows Server 2012
5 30 (14.93%) Linux
6 25 (12.44%) Windows 7
7 20 (9.95%) Windows 10
8 8 (3.98%) Windows Server 2003
9 7 (3.48%) Unix
10 6 (2.99%) Android
10 6 (2.99%) Apple iOS
10 6 (2.99%) Windows 8
11 3 (1.49%) Mac OS X
11 3 (1.49%) Red Hat Enterprise Linux
12 1 (0.50%) AIX
12 1 (0.50%) CentOS
12 1 (0.50%) Solaris
12 1 (0.50%) Windows NT
Processes & Methodologies
1 67 (33.33%) ITIL
2 19 (9.45%) Service Management
3 17 (8.46%) Incident Management
3 17 (8.46%) Workflow
4 16 (7.96%) Investment Management
4 16 (7.96%) Logistics
5 12 (5.97%) Change Management
5 12 (5.97%) Mentoring
5 12 (5.97%) Project Management
5 12 (5.97%) Translating Business Requirements
6 11 (5.47%) Problem Management
7 9 (4.48%) CRM
7 9 (4.48%) Service Delivery
8 8 (3.98%) Configuration Management
9 7 (3.48%) Asset Management
9 7 (3.48%) Business Intelligence
9 7 (3.48%) SDLC
9 7 (3.48%) Stakeholder Management
10 6 (2.99%) High Availability
10 6 (2.99%) Information Governance
Programming Languages
1 68 (33.83%) SQL
2 21 (10.45%) JavaScript
3 17 (8.46%) PowerShell
4 15 (7.46%) C#
5 9 (4.48%) Java
6 8 (3.98%) PHP
7 6 (2.99%) T-SQL
8 4 (1.99%) PL/SQL
9 2 (1.00%) C
10 1 (0.50%) ABAP
10 1 (0.50%) Bash Shell
10 1 (0.50%) COBOL
10 1 (0.50%) JCL
10 1 (0.50%) Shell Script
10 1 (0.50%) VB.NET
Qualifications
1 16 (7.96%) Degree
2 10 (4.98%) ITIL Certification
3 8 (3.98%) Microsoft Certification
4 6 (2.99%) CCNA
4 6 (2.99%) Cisco Certification
4 6 (2.99%) VMware Certified Professional (VCP)
5 5 (2.49%) MCSE
6 4 (1.99%) ITIL Foundation Certificate
7 3 (1.49%) MOS
8 2 (1.00%) ISEB
8 2 (1.00%) MCP
8 2 (1.00%) MCSA
9 1 (0.50%) DBS Check
9 1 (0.50%) ISTQB
9 1 (0.50%) NCDA
Quality Assurance & Compliance
1 20 (9.95%) SLA
2 4 (1.99%) PCI DSS
3 3 (1.49%) ISO/IEC 27001
4 2 (1.00%) DICOM
4 2 (1.00%) HL7
5 1 (0.50%) Basel II
5 1 (0.50%) Basel III
5 1 (0.50%) Solvency II
System Software
1 72 (35.82%) Active Directory
2 23 (11.44%) VMware Infrastructure
3 12 (5.97%) Hyper-V
4 11 (5.47%) XenApp
5 10 (4.98%) vSphere
6 4 (1.99%) Virtual Desktop
6 4 (1.99%) Virtual Servers
6 4 (1.99%) XenDesktop
7 3 (1.49%) Microsoft App-V
8 2 (1.00%) XenServer
9 1 (0.50%) KVM
9 1 (0.50%) Terminal Services
9 1 (0.50%) VMware ESX
9 1 (0.50%) VMware Workstation
Systems Management
1 17 (8.46%) SCCM
2 5 (2.49%) SCOM
3 4 (1.99%) WSUS
4 3 (1.49%) NetBackup
4 3 (1.49%) ZENworks
5 2 (1.00%) Control-M
6 1 (0.50%) Backup Exec
6 1 (0.50%) SCDPM
6 1 (0.50%) SCSM
6 1 (0.50%) SCVMM
6 1 (0.50%) ZABBIX
Vendors
1 79 (39.30%) Microsoft
2 29 (14.43%) VMware
3 26 (12.94%) Citrix
3 26 (12.94%) Oracle
4 17 (8.46%) SAP
5 15 (7.46%) HP
6 14 (6.97%) Cisco
7 12 (5.97%) JDA
8 10 (4.98%) Apple
9 8 (3.98%) Freshdesk
9 8 (3.98%) Google
10 7 (3.48%) NetApp
11 6 (2.99%) Bloomberg
11 6 (2.99%) Veeam
11 6 (2.99%) Zerto
12 5 (2.49%) Juniper
12 5 (2.49%) RedPrairie
12 5 (2.49%) Sybase
13 4 (1.99%) Adobe
13 4 (1.99%) Dell
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