SLA Job Trends in London

Service Level Agreement (SLA)
England > London

The table below provides summary statistics and salary benchmarking for jobs advertised in London requiring SLA skills. It covers permanent job vacancies from the 6 months leading up to 9 May 2026, with comparisons to the same periods in the previous two years.

6 months to
9 May 2026
Same period 2025 Same period 2024
Rank 192 213 188
Rank change year-on-year +21 -25 +10
Permanent jobs citing SLA 233 186 404
As % of all permanent jobs in London 1.14% 1.47% 1.73%
As % of the Quality Assurance & Compliance category 8.53% 8.72% 12.08%
Number of salaries quoted 164 114 242
10th Percentile £32,500 £31,475 £26,500
25th Percentile £41,250 £42,125 £31,250
Median annual salary (50th Percentile) £62,250 £50,000 £45,000
Median % change year-on-year +24.50% +11.11% -5.26%
75th Percentile £90,000 £65,000 £65,000
90th Percentile - £86,375 £84,750
England median annual salary £40,000 £34,000 £32,500
% change year-on-year +17.65% +4.62% -18.75%

All Quality Assurance and Compliance Skills
London

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in London.

Permanent vacancies with a requirement for quality assurance or compliance skills 2,732 2,132 3,344
As % of all permanent jobs advertised in London 13.41% 16.89% 14.30%
Number of salaries quoted 1,817 1,285 2,483
10th Percentile £42,750 £41,250 £35,150
25th Percentile £56,875 £52,500 £50,000
Median annual salary (50th Percentile) £72,500 £70,000 £67,500
Median % change year-on-year +3.57% +3.70% -
75th Percentile £92,500 £90,000 £90,000
90th Percentile £110,000 £115,000 £111,250
England median annual salary £60,000 £57,500 £52,500
% change year-on-year +4.35% +9.52% -8.70%

SLA
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings citing SLA relative to all permanent IT jobs advertised in London.

SLA job vacancy trend in London

SLA
Salary Trend in London

Salary distribution trend for jobs in London citing SLA.

Salary distribution trend for jobs in London citing SLA

SLA
Salary Histogram in London

Salary distribution for jobs citing SLA in London over the 6 months to 9 May 2026.

Salary histogram for SLA in London

SLA
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the London region over the 6 months to 9 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London -10 43 £42,000 -6.67% 9
West London -7 19 £47,500 -32.14% 4
South London +6 8 - -
East London -14 5 £87,500 +12.90% 1
SLA
England

SLA
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 24 (10.30%) Microsoft Exchange
2 16 (6.87%) SharePoint
3 5 (2.15%) Apache Airflow
4 4 (1.72%) Appian
5 1 (0.43%) Apache
5 1 (0.43%) Apache Spark
5 1 (0.43%) Confluence
5 1 (0.43%) Tomcat
5 1 (0.43%) WebLogic
5 1 (0.43%) WebSphere
5 1 (0.43%) WildFly
Applications
1 31 (13.30%) Microsoft Office
2 5 (2.15%) Microsoft Excel
3 4 (1.72%) Microsoft PowerPoint
4 1 (0.43%) Microsoft Project
Business Applications
1 5 (2.15%) Workday HCM
2 4 (1.72%) SAP S/4HANA
3 3 (1.29%) SAP CO
3 3 (1.29%) SAP FI
3 3 (1.29%) SAP FI/CO
4 2 (0.86%) NetSuite
4 2 (0.86%) Remedy ITSM
5 1 (0.43%) Dynamics CRM
5 1 (0.43%) SAP Oil and Gas
5 1 (0.43%) SAP PM
Cloud Services
1 88 (37.77%) Azure
2 82 (35.19%) Microsoft 365
3 34 (14.59%) Power Platform
4 32 (13.73%) Azure Synapse Analytics
5 28 (12.02%) SaaS
6 27 (11.59%) Datadog
7 24 (10.30%) Entra ID
8 20 (8.58%) AWS
8 20 (8.58%) IaaS
8 20 (8.58%) PaaS
9 11 (4.72%) OneDrive
10 7 (3.00%) Power Automate
10 7 (3.00%) PowerApps
11 6 (2.58%) Azure Monitor
12 5 (2.15%) Prefect
13 4 (1.72%) GitHub
13 4 (1.72%) GitHub Actions
14 3 (1.29%) Snowflake
15 2 (0.86%) Azure Storage
15 2 (0.86%) GCP
Communications & Networking
1 30 (12.88%) VPN
2 29 (12.45%) Wi-Fi
3 27 (11.59%) DHCP
3 27 (11.59%) DNS
4 21 (9.01%) SAN
5 20 (8.58%) Firewall
5 20 (8.58%) VLAN
6 16 (6.87%) WAN
7 14 (6.01%) Wireless
8 10 (4.29%) SD-WAN
9 9 (3.86%) Cisco IOS
9 9 (3.86%) LAN
9 9 (3.86%) TCP/IP
9 9 (3.86%) WAAS
10 7 (3.00%) Structured Cabling
11 5 (2.15%) ADSL
12 4 (1.72%) NetScaler
13 3 (1.29%) WinSCP
14 2 (0.86%) Cisco Nexus
14 2 (0.86%) SSL
Database & Business Intelligence
1 34 (14.59%) Power BI
2 30 (12.88%) Big Data
3 26 (11.16%) SQL Server
4 4 (1.72%) Pinecone
4 4 (1.72%) Relational Database
4 4 (1.72%) Weaviate
5 3 (1.29%) Azure SQL Database
6 1 (0.43%) ClickHouse
6 1 (0.43%) Data Lake
6 1 (0.43%) Data Vault
6 1 (0.43%) Data Warehouse
6 1 (0.43%) Delta Lake
6 1 (0.43%) Flink
6 1 (0.43%) Metadata
6 1 (0.43%) OLAP
6 1 (0.43%) OLTP
6 1 (0.43%) Oracle Database
6 1 (0.43%) PostgreSQL
6 1 (0.43%) Tableau
6 1 (0.43%) Tick Data
Development Applications
1 20 (8.58%) Chocolatey
2 3 (1.29%) Git
2 3 (1.29%) JIRA
3 2 (0.86%) Postman
3 2 (0.86%) SQL Server Management Studio (SSMS)
4 1 (0.43%) Eclipse
General
1 65 (27.90%) Social Skills
2 52 (22.32%) Analytical Skills
3 46 (19.74%) Finance
4 25 (10.73%) Banking
5 21 (9.01%) Organisational Skills
6 15 (6.44%) Inclusion and Diversity
7 12 (5.15%) Retail
8 11 (4.72%) Law
9 9 (3.86%) Presentation Skills
10 8 (3.43%) Games
11 7 (3.00%) Documentation Skills
12 6 (2.58%) Health Technology
12 6 (2.58%) Telecoms
13 4 (1.72%) Automotive
13 4 (1.72%) Legal
13 4 (1.72%) Public Sector
14 3 (1.29%) General Ledger
14 3 (1.29%) Marketing
15 2 (0.86%) Billing
15 2 (0.86%) Manufacturing
Job Titles
1 56 (24.03%) Lead
2 35 (15.02%) Support Engineer
3 30 (12.88%) Big Data Engineer
3 30 (12.88%) DataOps Engineer
3 30 (12.88%) DataOps Leader
3 30 (12.88%) Lead Big Data Engineer
4 28 (12.02%) Azure Engineer
5 25 (10.73%) IT Engineer
6 24 (10.30%) IT Support
7 23 (9.87%) Analyst
8 22 (9.44%) Senior
9 19 (8.15%) 2nd Line Support
10 18 (7.73%) 2nd Line Engineer
11 16 (6.87%) 2nd Line Support Engineer
11 16 (6.87%) IT Support Engineer
12 15 (6.44%) Support Analyst
13 12 (5.15%) Consultant
13 12 (5.15%) Data Engineer
13 12 (5.15%) Lead Data Engineer
13 12 (5.15%) Operations Engineer
Libraries, Frameworks & Software Standards
1 6 (2.58%) CSS
1 6 (2.58%) HTML
1 6 (2.58%) JSON
2 4 (1.72%) Django
2 4 (1.72%) FastAPI
2 4 (1.72%) GraphQL
2 4 (1.72%) Node.js
2 4 (1.72%) PyTorch
2 4 (1.72%) React
2 4 (1.72%) REST
2 4 (1.72%) scikit-learn
2 4 (1.72%) TensorFlow
2 4 (1.72%) VML
3 2 (0.86%) .NET
3 2 (0.86%) .NET Core
3 2 (0.86%) EDI
3 2 (0.86%) RESTful
4 1 (0.43%) Kafka
4 1 (0.43%) Middleware
Miscellaneous
1 22 (9.44%) Cyber Threat
2 21 (9.01%) Onboarding
3 17 (7.30%) Data Centre
4 9 (3.86%) CMDB
4 9 (3.86%) Video Conferencing
5 7 (3.00%) Cloud Native
5 7 (3.00%) Fat Client
5 7 (3.00%) Low-Code
5 7 (3.00%) Thin Client
6 6 (2.58%) Enterprise Software
6 6 (2.58%) iPad
6 6 (2.58%) iPhone
7 5 (2.15%) Clustering
7 5 (2.15%) Management Information System
8 4 (1.72%) Analytical Mindset
8 4 (1.72%) Distributed Systems
8 4 (1.72%) Hackathon
8 4 (1.72%) Mobile App
9 3 (1.29%) Self-Motivation
10 2 (0.86%) TM Forum
Operating Systems
1 79 (33.91%) Windows
2 30 (12.88%) Windows 10
3 28 (12.02%) Windows Server
4 13 (5.58%) Apple iOS
5 12 (5.15%) Android
6 7 (3.00%) Linux
7 6 (2.58%) Red Hat Enterprise Linux
7 6 (2.58%) VMS
8 5 (2.15%) Mac OS X
8 5 (2.15%) Unix
9 4 (1.72%) Mac OS
10 1 (0.43%) Windows 7
10 1 (0.43%) Windows Server 2008
10 1 (0.43%) Windows Server 2012
10 1 (0.43%) Windows Server 2016
Processes & Methodologies
1 90 (38.63%) ITIL
2 72 (30.90%) Problem-Solving
3 62 (26.61%) Continuous Improvement
4 57 (24.46%) Incident Management
5 53 (22.75%) ITSM
6 41 (17.60%) Service Delivery
7 40 (17.17%) Cost Optimisation
7 40 (17.17%) Observability
8 39 (16.74%) Cost Management
8 39 (16.74%) Incident Response
9 36 (15.45%) CI/CD
10 35 (15.02%) Migration
11 34 (14.59%) Business Intelligence
11 34 (14.59%) Roadmaps
12 32 (13.73%) Problem Management
13 31 (13.30%) DataOps
13 31 (13.30%) FinOps
14 30 (12.88%) Disaster Recovery
14 30 (12.88%) Service Management
15 28 (12.02%) Customer Service
Programming Languages
1 20 (8.58%) PowerShell
2 12 (5.15%) JavaScript
3 9 (3.86%) Python
4 7 (3.00%) SQL
5 4 (1.72%) Go
5 4 (1.72%) Java
5 4 (1.72%) TypeScript
6 3 (1.29%) Bash
7 2 (0.86%) C#
7 2 (0.86%) Kusto Query Language
7 2 (0.86%) PHP
8 1 (0.43%) ABAP
8 1 (0.43%) Bicep
Qualifications
1 33 (14.16%) Degree
2 18 (7.73%) Azure Certification
3 16 (6.87%) Microsoft Certification
4 14 (6.01%) Cisco Certification
5 12 (5.15%) Computer Science Degree
6 10 (4.29%) CCNA
7 9 (3.86%) ITIL Foundation Certificate
8 8 (3.43%) SC Cleared
8 8 (3.43%) Security Cleared
9 6 (2.58%) AWS Certification
9 6 (2.58%) ITIL Certification
9 6 (2.58%) Network+ Certification
10 5 (2.15%) CCNP
11 3 (1.29%) CCA
11 3 (1.29%) Master's Degree
12 2 (0.86%) PMI Certification
12 2 (0.86%) PMP
13 1 (0.43%) CISM
13 1 (0.43%) GCIA
13 1 (0.43%) GIAC
Quality Assurance & Compliance
1 10 (4.29%) ISO/IEC 27001
2 6 (2.58%) QA
3 5 (2.15%) GRC
4 3 (1.29%) Data Quality
4 3 (1.29%) NIST
5 2 (0.86%) PMO
6 1 (0.43%) Cyber Essentials
6 1 (0.43%) Cyber Essentials PLUS
6 1 (0.43%) GDPR
6 1 (0.43%) NIST 800
System Software
1 66 (28.33%) Active Directory
2 22 (9.44%) VMware Infrastructure
3 12 (5.15%) Virtual Desktop
4 7 (3.00%) Hyper-V
5 5 (2.15%) Docker
5 5 (2.15%) Firmware
5 5 (2.15%) Veritas Cluster Server
6 4 (1.72%) Virtual Machines
7 3 (1.29%) IAG
Systems Management
1 39 (16.74%) Microsoft Intune
2 33 (14.16%) SCCM
3 8 (3.43%) Ansible
4 5 (2.15%) Kubernetes
4 5 (2.15%) Terraform
5 4 (1.72%) WSUS
6 2 (0.86%) Control-M
7 1 (0.43%) Active Directory Federation Services
7 1 (0.43%) ZABBIX
Vendors
1 102 (43.78%) Microsoft
2 35 (15.02%) Databricks
3 32 (13.73%) VMware
4 20 (8.58%) AppDynamics
4 20 (8.58%) Cisco
4 20 (8.58%) Dynatrace
4 20 (8.58%) Tenable
5 15 (6.44%) ServiceNow
6 11 (4.72%) Apple
7 9 (3.86%) Workday
8 7 (3.00%) Acronis
8 7 (3.00%) Datto
8 7 (3.00%) UiPath
9 6 (2.58%) Red Hat
10 5 (2.15%) CheckPoint
10 5 (2.15%) Meraki
10 5 (2.15%) MobileIron
10 5 (2.15%) Palo Alto
10 5 (2.15%) SolarWinds
10 5 (2.15%) Symantec