The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 3 months to 26 June 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
England / London
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 195 172 164
Rank change year-on-year -23 -8  
Permanent jobs citing SLA 646 779 904
As % of all permanent IT jobs advertised in London 1.75% 1.97% 2.02%
As % of the Quality Assurance & Compliance category 13.57% 15.60% 16.09%
Number of salaries quoted 528 598 743
Median salary £45,000 £47,500 £42,500
Median salary % change year-on-year -5.26% +11.76%  
90% offered a salary of more than £26,350 £26,000 £25,500
10% offered a salary of more than £71,650 £67,500 £70,000
UK excluding London median salary £36,250 £34,500 £34,000
% change year-on-year +5.07% +1.47%  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
London
Permanent job vacancies with a requirement for quality assurance and compliance skills 4762 4995 5619
As % of all permanent IT job vacancies advertised in London 12.93% 12.66% 12.53%
Number of salaries quoted 3536 4118 4572
Median salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.34% +4.54%  
90% offered a salary of more than £37,500 £36,000 £35,000
10% offered a salary of more than £82,500 £84,000 £80,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year - +5.88%  

SLA
Job Vacancy Trend in London

The job posting trend of jobs advertised in London citing SLA as a proportion of all permanent or contract IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in London

SLA
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in London.

Salary trend for SLA in London

SLA
Salary Histogram in London

The salary distribution of IT jobs citing SLA in London over the 3 months to 26 June 2017.

Salary histogram for SLA in London

SLA
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the London region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +38 101 £48,000 +3.78% 13
Canary Wharf 0 11 £70,000 +16.66%
Kingston Upon Thames +22 10 £37,500 +20.08%
Bromley -8 7 - -
Wimbledon +16 4 £51,250 -14.58%
Dagenham - 4 £45,000 -
Mitcham - 4 £35,000 -
Greenwich - 4 £37,500 -
Hounslow -2 3 £52,500 +5.00% 1
Croydon -7 3 £37,000 -27.80%
Twickenham -10 3 £47,500 +5.55%
Uxbridge -10 3 £47,500 -9.52%
Hillingdon - 3 - -
Hammersmith - 3 £14,000 -
Docklands, London -7 2 - -
Heathrow - 2 £27,500 -
Enfield +3 1 £26,000 -13.33%
Hendon 0 1 £28,881 -16.61%
Romford -5 1 £62,500 +150.00%
Wembley -7 1 £52,500 +62.79%
Edgware - 1 £30,500 -
Surbiton - 1 - -
New Malden - 1 £22,500 -
Hackney - 1 £26,000 -
Moorgate - 1 £42,500 -
West End of London - 1 - - 1
SLA
England

For the 6 months to 26 June 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for SLA.

1 619 (49.80%) ITIL
2 461 (37.09%) Windows
3 332 (26.71%) Microsoft
4 286 (23.01%) Finance
5 284 (22.85%) Active Directory
6 256 (20.60%) Service Delivery
7 217 (17.46%) Service Management
8 209 (16.81%) VMware
9 193 (15.53%) Windows Server
10 168 (13.52%) SQL
11 166 (13.35%) Citrix
12 161 (12.95%) Linux
13 153 (12.31%) Microsoft Office
14 151 (12.15%) Cisco
15 148 (11.91%) Project Management
16 134 (10.78%) Windows 7
17 128 (10.30%) Firewall
18 125 (10.06%) Incident Management
19 123 (9.90%) ITIL Certification
20 118 (9.49%) Change Management
20 118 (9.49%) Problem Management
21 116 (9.33%) VMware Infrastructure
22 113 (9.09%) MS Exchange
23 112 (9.01%) Analytical Skills
24 106 (8.53%) Agile Software Development
25 103 (8.29%) SQL Server
26 98 (7.88%) DNS
27 96 (7.72%) Degree
28 95 (7.64%) ITSM
28 95 (7.64%) Data Centre

SLA
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 113 (9.09%) MS Exchange
2 55 (4.42%) Tomcat
3 47 (3.78%) Exchange Server 2010
4 44 (3.54%) SharePoint
5 39 (3.14%) JBoss
6 35 (2.82%) Exchange Server 2013
7 34 (2.74%) WebLogic
8 28 (2.25%) IIS
9 24 (1.93%) Apache
10 22 (1.77%) Blackberry Enterprise Server
10 22 (1.77%) Exchange Server 2007
11 20 (1.61%) Skype for Business
12 16 (1.29%) Exchange Server 2003
13 15 (1.21%) Oracle SOA Suite
14 12 (0.97%) CMS
14 12 (0.97%) WebSphere
15 11 (0.88%) Documentum
16 10 (0.80%) IBM Notes
17 7 (0.56%) Confluence
18 5 (0.40%) SAS
Applications
1 153 (12.31%) Microsoft Office
2 91 (7.32%) Microsoft Excel
3 64 (5.15%) Microsoft PowerPoint
4 9 (0.72%) Microsoft Project
5 7 (0.56%) MS Visio
6 5 (0.40%) Spreadsheet
Business Applications
1 26 (2.09%) Dynamics CRM
2 11 (0.88%) Remedy ITSM
3 9 (0.72%) Northgate Housing
4 7 (0.56%) Oracle FAH
4 7 (0.56%) Oracle General Ledger
4 7 (0.56%) Oracle Payables
4 7 (0.56%) Oracle Receivables
5 6 (0.48%) Oracle EBS
6 5 (0.40%) Dynamics AX
6 5 (0.40%) Oracle Assets
6 5 (0.40%) Oracle E-Business Tax
6 5 (0.40%) Oracle Financials
6 5 (0.40%) Oracle Internet Expenses
6 5 (0.40%) Oracle iProcurement
6 5 (0.40%) Oracle Subledger Accounting
6 5 (0.40%) Orchard Housing
7 4 (0.32%) Unit4 Business World
8 3 (0.24%) Misys Opics
8 3 (0.24%) Oracle Applications
8 3 (0.24%) Softmar
Cloud Services
1 84 (6.76%) Office 365
2 44 (3.54%) SaaS
3 41 (3.30%) Microsoft Azure
4 38 (3.06%) Amazon AWS
5 23 (1.85%) Mimecast
6 12 (0.97%) IaaS
7 10 (0.80%) GitHub
8 9 (0.72%) G Suite
9 8 (0.64%) Dynamics 365
10 7 (0.56%) Force.com
11 5 (0.40%) Amazon EC2
11 5 (0.40%) Amazon ELB
11 5 (0.40%) Virtual Private Cloud
12 4 (0.32%) Amazon CloudWatch
12 4 (0.32%) Amazon S3
12 4 (0.32%) AWS CloudFormation
12 4 (0.32%) Cloud Computing
12 4 (0.32%) PaaS
12 4 (0.32%) Yammer
13 1 (0.080%) Amazon SQS
Communications & Networking
1 128 (10.30%) Firewall
2 98 (7.88%) DNS
3 88 (7.08%) VPN
4 81 (6.52%) SAN
4 81 (6.52%) TCP/IP
5 80 (6.44%) LAN
6 77 (6.19%) WAN
7 68 (5.47%) DHCP
8 51 (4.10%) VoIP
9 36 (2.90%) Internet
10 33 (2.65%) Wireless
11 23 (1.85%) Network Security
12 21 (1.69%) Wi-Fi
13 20 (1.61%) iSCSI
13 20 (1.61%) Unified Communications
14 19 (1.53%) HTTP
14 19 (1.53%) MPLS
15 18 (1.45%) Remote Desktop
16 17 (1.37%) NAS
17 15 (1.21%) VLAN
Database & Business Intelligence
1 103 (8.29%) SQL Server
2 29 (2.33%) SQL Server 2008
3 27 (2.17%) SQL Server Reporting Services
4 24 (1.93%) MySQL
5 20 (1.61%) SQL Server Integration Services
6 18 (1.45%) Data Warehouse
7 17 (1.37%) Oracle Reports
8 16 (1.29%) SQL Server 2005
9 15 (1.21%) SQL Server Analysis Services
10 14 (1.13%) SQL Server 2012
11 11 (0.88%) BusinessObjects
11 11 (0.88%) Oracle Database
11 11 (0.88%) Power BI
12 8 (0.64%) Relational Database
13 7 (0.56%) Oracle BI EE
14 6 (0.48%) Amazon RDS
14 6 (0.48%) Microsoft Analysis Services
14 6 (0.48%) MongoDB
14 6 (0.48%) Oracle Database 12c
14 6 (0.48%) PowerCenter
Development Applications
1 29 (2.33%) JIRA
2 22 (1.77%) Jenkins
3 13 (1.05%) Selenium
4 12 (0.97%) Git (software)
5 7 (0.56%) Subversion
6 5 (0.40%) Atlassian Bamboo
6 5 (0.40%) Maven
6 5 (0.40%) Visual Studio
7 4 (0.32%) Oracle APEX
8 2 (0.16%) Cucumber
8 2 (0.16%) JDeveloper
8 2 (0.16%) Oracle Forms
8 2 (0.16%) Team Foundation Server
8 2 (0.16%) TestRail
8 2 (0.16%) WebDriver
9 1 (0.080%) CircleCI
9 1 (0.080%) Eclipse
9 1 (0.080%) Hudson
9 1 (0.080%) Mercurial
9 1 (0.080%) TeamCity
General
1 286 (23.01%) Finance
2 90 (7.24%) Telecoms
3 84 (6.76%) Banking
4 67 (5.39%) Legal
5 45 (3.62%) Retail
6 28 (2.25%) Law
7 22 (1.77%) Marketing
8 21 (1.69%) Back Office
9 19 (1.53%) Billing
10 17 (1.37%) Publishing
11 13 (1.05%) French Language
11 13 (1.05%) Italian Language
12 11 (0.88%) Investment Banking
13 10 (0.80%) Advertising
13 10 (0.80%) Front Office
13 10 (0.80%) Manufacturing
14 9 (0.72%) Spanish Language
15 8 (0.64%) Military
16 7 (0.56%) Financial Institution
16 7 (0.56%) Turkish Language
Job Titles
1 325 (26.15%) Analyst
2 146 (11.75%) Service Manager
3 141 (11.34%) Service Analyst
4 124 (9.98%) Support Engineer
5 121 (9.73%) Support Analyst
6 99 (7.96%) Service Desk Analyst
7 79 (6.36%) Applications Support
8 77 (6.19%) IT Manager
9 71 (5.71%) 2nd Line Support
10 67 (5.39%) Team Leader
11 47 (3.78%) Desktop Support
11 47 (3.78%) IT Support
12 43 (3.46%) Delivery Manager
12 43 (3.46%) IT Engineer
13 41 (3.30%) Services Delivery Manager
14 39 (3.14%) 2nd Line Engineer
14 39 (3.14%) Network Engineer
15 38 (3.06%) Senior Analyst
16 37 (2.98%) Service Desk Manager
17 36 (2.90%) Support Manager
Libraries, Frameworks & Software Standards
1 39 (3.14%) J2EE
2 38 (3.06%) .NET
2 38 (3.06%) Middleware
3 30 (2.41%) Web Services
4 26 (2.09%) CSS
4 26 (2.09%) HTML
5 22 (1.77%) SOAP
6 19 (1.53%) XML
7 14 (1.13%) REST
7 14 (1.13%) Software Packaging
8 13 (1.05%) ASP.NET
9 9 (0.72%) FIX Protocol
9 9 (0.72%) jQuery
9 9 (0.72%) Spring
10 8 (0.64%) ActiveMQ
10 8 (0.64%) AngularJS
11 7 (0.56%) ASP.NET MVC
11 7 (0.56%) JMS
11 7 (0.56%) Visualforce
12 6 (0.48%) Ajax
Miscellaneous
1 112 (9.01%) Analytical Skills
2 95 (7.64%) Data Centre
3 53 (4.26%) Management Information System
4 48 (3.86%) Computer Science
5 41 (3.30%) Client/Server
6 24 (1.93%) Video Conferencing
7 23 (1.85%) Clustering
8 22 (1.77%) User Experience
9 16 (1.29%) Enterprise Software
10 14 (1.13%) Foreign Exchange (FX)
10 14 (1.13%) iPhone
11 13 (1.05%) Blackberry
12 12 (0.97%) Hedge funds
12 12 (0.97%) iPad
13 11 (0.88%) Fixed Income
13 11 (0.88%) Linux Command Line
13 11 (0.88%) Replication
13 11 (0.88%) Virtual Team
14 10 (0.80%) Smartphone
15 9 (0.72%) CMDB
Operating Systems
1 461 (37.09%) Windows
2 193 (15.53%) Windows Server
3 161 (12.95%) Linux
4 134 (10.78%) Windows 7
5 85 (6.84%) Windows Server 2008
5 85 (6.84%) Windows Server 2012
6 80 (6.44%) Unix
7 64 (5.15%) Windows 10
8 40 (3.22%) Windows Server 2003
9 25 (2.01%) Mac OS
10 24 (1.93%) Windows 8
11 23 (1.85%) Red Hat Enterprise Linux
12 21 (1.69%) Apple iOS
13 20 (1.61%) Android
14 14 (1.13%) Solaris
15 11 (0.88%) AIX
16 8 (0.64%) Windows Phone
17 7 (0.56%) Windows XP
18 6 (0.48%) CentOS
18 6 (0.48%) Mac OS X
Processes & Methodologies
1 619 (49.80%) ITIL
2 256 (20.60%) Service Delivery
3 217 (17.46%) Service Management
4 148 (11.91%) Project Management
5 125 (10.06%) Incident Management
6 118 (9.49%) Change Management
6 118 (9.49%) Problem Management
7 106 (8.53%) Agile Software Development
8 95 (7.64%) ITSM
9 89 (7.16%) Disaster Recovery
10 88 (7.08%) Continuous Improvement
11 80 (6.44%) CRM
12 79 (6.36%) ITIL V3
13 77 (6.19%) Stakeholder Management
14 71 (5.71%) DevOps
15 66 (5.31%) Root Cause Analysis
16 62 (4.99%) Ticket Management
17 58 (4.67%) Performance Management
18 55 (4.42%) Workflow
19 53 (4.26%) Mentoring
Programming Languages
1 168 (13.52%) SQL
2 80 (6.44%) Java
3 34 (2.74%) Shell Script
4 32 (2.57%) JavaScript
5 26 (2.09%) Python
6 24 (1.93%) PowerShell
7 21 (1.69%) T-SQL
8 20 (1.61%) C#
9 15 (1.21%) Bash Shell
10 13 (1.05%) Perl
10 13 (1.05%) PL/SQL
11 8 (0.64%) PHP
11 8 (0.64%) VBA
12 7 (0.56%) Apex Code
12 7 (0.56%) SOQL
13 5 (0.40%) VB
14 4 (0.32%) C
15 3 (0.24%) AppleScript
15 3 (0.24%) Groovy
16 2 (0.16%) XPath
Qualifications
1 123 (9.90%) ITIL Certification
2 96 (7.72%) Degree
3 87 (7.00%) Microsoft Certification
4 72 (5.79%) Cisco Certification
5 51 (4.10%) CCNA
6 46 (3.70%) Security Cleared
7 44 (3.54%) MCP
8 38 (3.06%) MCSE
9 35 (2.82%) ITIL Foundation Certificate
10 29 (2.33%) VMware Certified Professional (VCP)
11 25 (2.01%) CCNP
12 23 (1.85%) Computer Science Degree
13 22 (1.77%) MCSA
14 18 (1.45%) CISSP
15 16 (1.29%) SC Cleared
16 9 (0.72%) CISM
16 9 (0.72%) Citrix Certification
17 8 (0.64%) DV Cleared
18 7 (0.56%) MCDST
19 6 (0.48%) CCA
Quality Assurance & Compliance
1 45 (3.62%) QA
2 26 (2.09%) ISO/IEC 27001
3 13 (1.05%) Disclosure Scotland
3 13 (1.05%) PCI DSS
4 12 (0.97%) ISO/IEC 20000
5 9 (0.72%) ISO 9001
6 6 (0.48%) Solvency II
7 5 (0.40%) Data Quality
7 5 (0.40%) HMG Security Policy Framework
8 4 (0.32%) ISO 14001
9 3 (0.24%) ISO 22301
9 3 (0.24%) ISO/IEC 27005
10 2 (0.16%) Cyber Essentials
10 2 (0.16%) Cyber Essentials PLUS
11 1 (0.080%) GDPR
11 1 (0.080%) PMO
System Software
1 284 (22.85%) Active Directory
2 116 (9.33%) VMware Infrastructure
3 41 (3.30%) Hyper-V
4 34 (2.74%) XenApp
5 25 (2.01%) vSphere
6 22 (1.77%) VMware ESXi
7 21 (1.69%) Xen
8 20 (1.61%) KVM
9 13 (1.05%) Docker
10 11 (0.88%) XenDesktop
11 10 (0.80%) Veritas Cluster Server
12 9 (0.72%) Terminal Services
12 9 (0.72%) Virtual Machines
13 8 (0.64%) NFS
14 5 (0.40%) Microsoft App-V
15 4 (0.32%) iptables
15 4 (0.32%) vCloud
15 4 (0.32%) Virtual Servers
15 4 (0.32%) VMware Server
16 3 (0.24%) VMware Workstation
Systems Management
1 57 (4.59%) SCCM
2 23 (1.85%) Puppet
3 22 (1.77%) SCOM
4 13 (1.05%) NetBackup
5 12 (0.97%) ZABBIX
6 11 (0.88%) Norton AntiVirus
7 9 (0.72%) Cisco UCCX
7 9 (0.72%) Nagios
8 8 (0.64%) Opscode Chef
9 7 (0.56%) AirWatch
10 6 (0.48%) Cisco Prime
10 6 (0.48%) Control-M
10 6 (0.48%) Microsoft Intune
10 6 (0.48%) vCenter Server
11 5 (0.40%) ITRS Geneos
12 4 (0.32%) IBM BigFix
12 4 (0.32%) Oracle Enterprise Manager
13 3 (0.24%) Ansible
13 3 (0.24%) Opsview
13 3 (0.24%) Salt
Vendors
1 332 (26.71%) Microsoft
2 209 (16.81%) VMware
3 166 (13.35%) Citrix
4 151 (12.15%) Cisco
5 84 (6.76%) Oracle
6 60 (4.83%) HP
7 45 (3.62%) Google
8 44 (3.54%) Juniper
9 40 (3.22%) Red Hat
10 36 (2.90%) ServiceNow
11 35 (2.82%) Apple
12 33 (2.65%) Symantec
13 32 (2.57%) Remedy
14 29 (2.33%) NetApp
15 27 (2.17%) Sun
16 22 (1.77%) Salesforce.com
16 22 (1.77%) SAP
17 20 (1.61%) IBM
17 20 (1.61%) Veeam
18 19 (1.53%) Dell
London
ReThink Recruitment
Salary: £26000 - £28000 per annum + Benefits
Posted: 12 hours ago
London
Harvey Nash plc
Salary: £27000 - £28000 per annum
Posted: 22 hours ago
South West London
Understanding Recruitment
Salary: £20000 - £30000 per annum
Posted: Yesterday
East London
Exponential-e Limited
Salary: From £30,000 to £37,000 per annum
Posted: 15 hours ago
London
Aim Hire Recruitment Ltd
Salary: From £40,000 to £50,000 per annum Excellent benefits and bonuses
Posted: 19 hours ago
London
Reflex Computer Recruitment
Salary: £50000 - £55000 per annum + Benefits
Posted: 22 hours ago
London
McGregor Boyall
Posted: 13 hours ago
London
Staffworx Ltd
Salary: good salary, bens & training
Posted: 19 hours ago
London
Advanced
Posted: 4 days ago
London
Talent Point Ltd
Salary: £27000.00 - £32000.00 per annum + bonus
Posted: 2 days ago
London
Harvey Nash plc
Posted: 3 days ago
London
Harvey Nash plc
Posted: 4 days ago
London
Plan-Net
Salary: Competitive rate
Posted: 3 days ago
City, London
QUANTICA
Salary: £23000 - £26000 per annum + great benefits package!
Posted: 3 days ago
London
Mortimer Spinks
Salary: £50000 - £70000 per annum + Bonus and excellent benefits
Posted: 3 days ago
London
Spectrum IT Recruitment (South) Ltd
Salary: £32500 - £37000 per annum + training & benefits
Posted: 5 days ago
Central London / West End
Capita Resourcing - IT Resourcing
Salary: £25000 - £30000.00 per annum + Benefits
Posted: 3 days ago
London
Harvey Nash plc
Salary: £27000 - £28000 per annum
Posted: 5 days ago
London
Sopra Steria Recruitment
Salary: From £34,000 to £40,000 per annum
Posted: 4 days ago
City, London
Salt
Salary: £30000 - £35000 per annum + benefits
Posted: 5 days ago
London
Advanced
Salary: From £20,000 to £20,000 per annum
Posted: 19 hours ago
London
Westbourne Partners
Salary: Up to £50,000 per annum
Posted: 2 days ago
West London
YOOX NET-A-PORTER GROUP
Salary: Competitive
Posted: 6 days ago
London
Westbourne Partners
Salary: Up to £70,000 per annum
Posted: 2 days ago
City, London
Complete Tech Limited
Salary: Attractive Salary + fantastic benefits listed
Posted: 5 days ago
City, London
ARC IT Recruitment Ltd
Salary: £63000 per annum + plus bonus plus benefits
Posted: 3 days ago
City, London
Senitor Associates
Salary: £37000 - £40000 per annum
Posted: 3 days ago
City, London
Square One Resources
Salary: Unspecified DOE
Posted: 4 days ago
London
Advanced
Salary: £20,000 per annum
Posted: 19 hours ago
London
Harvey Nash plc
Salary: £35000 - £42000 per annum + bonus and benefits
Posted: 6 days ago