SLA Jobs in London

Service Level Agreement (SLA)
England > London

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 23 February 2024 with a comparison to the same period in the previous 2 years.

6 months to
23 Feb 2024
Same period 2023 Same period 2022
Rank 162 208 291
Rank change year-on-year +46 +83 +22
Permanent jobs citing SLA 406 699 742
As % of all permanent jobs advertised in London 1.89% 1.74% 1.33%
As % of the Quality Assurance & Compliance category 12.94% 10.16% 8.69%
Number of salaries quoted 276 500 538
10th Percentile £26,750 £28,000 £26,500
25th Percentile £31,875 £32,500 £31,250
Median annual salary (50th Percentile) £42,750 £45,000 £47,000
Median % change year-on-year -5.00% -4.26% -14.55%
75th Percentile £68,188 £68,750 £67,500
90th Percentile £80,000 £80,125 £85,000
England median annual salary £32,500 £39,475 £38,500
% change year-on-year -17.67% +2.53% -7.23%

All Quality Assurance and Compliance Skills
London

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 3,138 6,882 8,537
As % of all permanent jobs advertised in London 14.62% 17.11% 15.32%
Number of salaries quoted 2,484 4,466 5,052
10th Percentile £36,075 £40,500 £40,000
25th Percentile £51,250 £51,250 £51,250
Median annual salary (50th Percentile) £70,000 £67,500 £65,000
Median % change year-on-year +3.70% +3.85% -
75th Percentile £89,625 £89,852 £85,000
90th Percentile £107,500 £106,000 £100,000
England median annual salary £55,000 £57,500 £55,000
% change year-on-year -4.35% +4.55% -

SLA
Job Vacancy Trend in London

Job postings citing SLA as a proportion of all IT jobs advertised in London.

Job vacancy trend for SLA in London

SLA
Salary Trend in London

3-month moving average salary quoted in jobs citing SLA in London.

Salary trend for SLA in London

SLA
Salary Histogram in London

Salary distribution for jobs citing SLA in London over the 6 months to 23 February 2024.

Salary histogram for SLA in London

SLA
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the London region over the 6 months to 23 February 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London -3 52 £36,000 -44.62% 20
South London +26 36 £42,500 - 5
West London +51 30 £37,500 +10.70% 5
East London +11 20 £80,000 +14.29% 8
North London +10 7 £30,000 -14.29%
SLA
England

SLA
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 39 (9.61%) Microsoft Exchange
1 39 (9.61%) SharePoint
2 4 (0.99%) SharePoint Server
3 3 (0.74%) Apache Spark
3 3 (0.74%) IIS
4 2 (0.49%) CMS
4 2 (0.49%) Confluence
5 1 (0.25%) OpenStack
Applications
1 76 (18.72%) Microsoft Office
2 11 (2.71%) Microsoft Excel
3 7 (1.72%) Microsoft PowerPoint
4 3 (0.74%) Adobe Creative Suite
5 1 (0.25%) 1Password
5 1 (0.25%) MS Visio
Business Applications
1 8 (1.97%) Adaptiv
2 5 (1.23%) Fidessa
3 2 (0.49%) Remedy ITSM
4 1 (0.25%) Cerner Millennium
4 1 (0.25%) Dynamics CRM
4 1 (0.25%) Elite 3E
4 1 (0.25%) Endur
4 1 (0.25%) HFM
4 1 (0.25%) Oracle EBS
4 1 (0.25%) Oracle ERP
Cloud Services
1 131 (32.27%) Microsoft 365
2 89 (21.92%) SaaS
3 51 (12.56%) Azure
4 25 (6.16%) OneDrive
4 25 (6.16%) Power Platform
5 21 (5.17%) PowerApps
6 20 (4.93%) Power Automate
7 17 (4.19%) AWS
7 17 (4.19%) Entra ID
8 12 (2.96%) Snowflake
9 10 (2.46%) Azure DevOps
10 9 (2.22%) IaaS
11 6 (1.48%) Mimecast
12 5 (1.23%) GCP
12 5 (1.23%) Google Workspace
13 4 (0.99%) Azure ExpressRoute
13 4 (0.99%) Azure Key Vault
13 4 (0.99%) Azure Monitor
13 4 (0.99%) OCI
13 4 (0.99%) ShareGate
Communications & Networking
1 34 (8.37%) TCP/IP
1 34 (8.37%) VPN
2 33 (8.13%) DNS
3 30 (7.39%) DHCP
4 29 (7.14%) Firewall
5 19 (4.68%) Wireless
6 18 (4.43%) LAN
6 18 (4.43%) WAN
7 14 (3.45%) BGP
7 14 (3.45%) OSPF
8 12 (2.96%) MPLS
8 12 (2.96%) VLAN
8 12 (2.96%) Wireshark
9 8 (1.97%) Internet
9 8 (1.97%) SD-WAN
9 8 (1.97%) VoIP
10 7 (1.72%) Remote Desktop
11 6 (1.48%) FIX Connectivity
12 5 (1.23%) Network Security
12 5 (1.23%) Unified Communications
Database & Business Intelligence
1 26 (6.40%) SQL Server
2 17 (4.19%) Power BI
3 13 (3.20%) Tableau
4 6 (1.48%) MySQL
4 6 (1.48%) Oracle Reports
5 4 (0.99%) Metadata
5 4 (0.99%) Relational Database
6 2 (0.49%) Electronic Patient Records
6 2 (0.49%) Oracle BI EE
6 2 (0.49%) Oracle ODI
7 1 (0.25%) Data Lake
7 1 (0.25%) DB2
7 1 (0.25%) Elasticsearch
7 1 (0.25%) Enterprise Data Warehouse
7 1 (0.25%) Essbase
7 1 (0.25%) Hazelcast
7 1 (0.25%) MongoDB
7 1 (0.25%) PostgreSQL
Development Applications
1 20 (4.93%) JIRA
2 7 (1.72%) Git
3 4 (0.99%) Jenkins
3 4 (0.99%) Postman
4 3 (0.74%) Bitbucket
4 3 (0.74%) Gatling
4 3 (0.74%) JUnit
4 3 (0.74%) LoadRunner
4 3 (0.74%) SonarQube
4 3 (0.74%) Sonatype Nexus
4 3 (0.74%) Subversion
5 1 (0.25%) Oracle APEX
5 1 (0.25%) Sourcetree
5 1 (0.25%) Visual Studio
General
1 217 (53.45%) Social Skills
2 162 (39.90%) Finance
3 94 (23.15%) Inclusion and Diversity
4 92 (22.66%) Law
5 59 (14.53%) Analytical Skills
6 47 (11.58%) Banking
7 14 (3.45%) Retail
8 12 (2.96%) Marketing
9 10 (2.46%) Organisational Skills
10 9 (2.22%) Public Sector
11 8 (1.97%) Back Office
11 8 (1.97%) Financial Institution
11 8 (1.97%) Investment Banking
11 8 (1.97%) Legal
12 6 (1.48%) Presentation Skills
12 6 (1.48%) Telecoms
13 5 (1.23%) German Language
14 4 (0.99%) Advertising
14 4 (0.99%) Pharmaceutical
15 3 (0.74%) Games
Job Titles
1 122 (30.05%) Senior
2 101 (24.88%) Service Manager
3 88 (21.67%) Delivery Manager
3 88 (21.67%) Service Delivery Manager
4 81 (19.95%) Senior Manager
5 80 (19.70%) Analyst
6 78 (19.21%) Senior Delivery Manager
6 78 (19.21%) Senior Service Delivery Manager
6 78 (19.21%) Senior Service Manager
7 43 (10.59%) Support Engineer
8 36 (8.87%) Service Analyst
8 36 (8.87%) Service Desk Analyst
9 35 (8.62%) IT Support
10 30 (7.39%) 2nd Line Support
11 26 (6.40%) Support Analyst
12 20 (4.93%) Applications Support
13 19 (4.68%) IT Engineer
13 19 (4.68%) IT Support Engineer
14 18 (4.43%) Lead
15 16 (3.94%) Field Engineer
Libraries, Frameworks & Software Standards
1 13 (3.20%) CSS
1 13 (3.20%) HTML
2 10 (2.46%) FIX Protocol
3 9 (2.22%) .NET
4 7 (1.72%) ADSI
4 7 (1.72%) LDAP
5 5 (1.23%) XML
6 4 (0.99%) .NET Framework
7 3 (0.74%) ARM Templates
7 3 (0.74%) Azure Blueprints
7 3 (0.74%) Middleware
8 2 (0.49%) AngularJS
8 2 (0.49%) EDI
8 2 (0.49%) SOAP
9 1 (0.25%) Apache Camel
9 1 (0.25%) ASP.NET MVC
9 1 (0.25%) Elastic Stack
9 1 (0.25%) HTML5 Canvas
9 1 (0.25%) React
9 1 (0.25%) RESTful
Miscellaneous
1 24 (5.91%) Data Centre
2 23 (5.67%) Self-Motivation
3 16 (3.94%) Management Information System
4 15 (3.69%) Onboarding
5 12 (2.96%) Life Science
6 10 (2.46%) Driving Licence
6 10 (2.46%) Smartphone
7 9 (2.22%) Blackberry
7 9 (2.22%) BYOD
8 8 (1.97%) Credit Risk
8 8 (1.97%) iPad
9 7 (1.72%) Hedge funds
10 5 (1.23%) EPoS
10 5 (1.23%) Eurex
10 5 (1.23%) FMCG
10 5 (1.23%) Security Posture
11 4 (0.99%) Derivative
11 4 (0.99%) Distributed Denial-of-Service
11 4 (0.99%) PKI
11 4 (0.99%) Private Cloud
Operating Systems
1 153 (37.68%) Windows
2 63 (15.52%) Windows 10
3 40 (9.85%) Windows Server
4 20 (4.93%) Unix
5 17 (4.19%) Apple iOS
5 17 (4.19%) Linux
6 14 (3.45%) Mac OS
7 12 (2.96%) Android
8 6 (1.48%) Windows Server 2012
9 5 (1.23%) CentOS
9 5 (1.23%) Windows 7
10 4 (0.99%) Windows 8
10 4 (0.99%) Windows Server 2008
10 4 (0.99%) Windows Server 2016
11 3 (0.74%) VMS
11 3 (0.74%) Windows Server 2019
12 2 (0.49%) Solaris
13 1 (0.25%) AIX
Processes & Methodologies
1 118 (29.06%) Service Delivery
2 103 (25.37%) ITIL
3 92 (22.66%) Problem-Solving
4 89 (21.92%) Mentoring
5 82 (20.20%) Contract Negotiation
6 78 (19.21%) Performance Management
7 60 (14.78%) Customer Service
8 57 (14.04%) ITSM
9 34 (8.37%) Service Management
10 31 (7.64%) Incident Management
11 25 (6.16%) Problem Management
12 24 (5.91%) Time Management
13 22 (5.42%) Disaster Recovery
14 21 (5.17%) Asset Management
14 21 (5.17%) Workflow
15 19 (4.68%) Process Improvement
15 19 (4.68%) Root Cause Analysis
15 19 (4.68%) Ticket Management
16 18 (4.43%) Cybersecurity
17 17 (4.19%) Proactive Monitoring
Programming Languages
1 36 (8.87%) SQL
2 28 (6.90%) PowerShell
3 23 (5.67%) JavaScript
4 19 (4.68%) Python
5 12 (2.96%) T-SQL
6 11 (2.71%) Java
7 9 (2.22%) Bash
8 7 (1.72%) C#
9 5 (1.23%) Perl
9 5 (1.23%) Ruby
10 3 (0.74%) Bicep
10 3 (0.74%) Go
10 3 (0.74%) Groovy
10 3 (0.74%) Scala
11 1 (0.25%) AWK
11 1 (0.25%) Korn
11 1 (0.25%) Shell Script
Qualifications
1 49 (12.07%) Degree
2 11 (2.71%) ITIL Certification
3 10 (2.46%) Security Cleared
4 8 (1.97%) Microsoft Certification
5 7 (1.72%) Cisco Certification
5 7 (1.72%) Computer Science Degree
6 6 (1.48%) DBS Check
6 6 (1.48%) Network+ Certification
7 5 (1.23%) CCNA
7 5 (1.23%) CompTIA Security+
7 5 (1.23%) MCITP
7 5 (1.23%) SC Cleared
8 4 (0.99%) A+ Certification
8 4 (0.99%) CCNP
9 2 (0.49%) HNC
9 2 (0.49%) HND
9 2 (0.49%) ITIL Foundation Certificate
9 2 (0.49%) MCSE
10 1 (0.25%) DV Cleared
10 1 (0.25%) Master's Degree
Quality Assurance & Compliance
1 15 (3.69%) QA
2 7 (1.72%) GDPR
3 4 (0.99%) Cyber Essentials
3 4 (0.99%) Cyber Essentials PLUS
3 4 (0.99%) ISO/IEC 27001
4 1 (0.25%) COSHH
4 1 (0.25%) Data Quality
4 1 (0.25%) HL7
4 1 (0.25%) NEBOSH
System Software
1 120 (29.56%) Active Directory
2 28 (6.90%) VMware Infrastructure
3 5 (1.23%) Virtual Desktop
4 4 (0.99%) vCloud
4 4 (0.99%) Virtual Servers
5 3 (0.74%) Firmware
6 2 (0.49%) Hyper-V
6 2 (0.49%) VMware NSX
7 1 (0.25%) Virtual Machines
7 1 (0.25%) VMware ESXi
7 1 (0.25%) XenApp
Systems Management
1 27 (6.65%) SCCM
2 21 (5.17%) Microsoft Intune
3 9 (2.22%) FortiGate
4 8 (1.97%) Control-M
4 8 (1.97%) Oracle Enterprise Manager
4 8 (1.97%) SafeCom
5 4 (0.99%) Kubernetes
6 3 (0.74%) Istio
6 3 (0.74%) Jamf Pro
7 2 (0.49%) Ansible
7 2 (0.49%) BMC PATROL
7 2 (0.49%) EMC NetWorker
7 2 (0.49%) Nagios
7 2 (0.49%) Nessus
7 2 (0.49%) NetBackup
7 2 (0.49%) Rundeck
7 2 (0.49%) Single Sign-On
8 1 (0.25%) Kibana
8 1 (0.25%) MobiControl
8 1 (0.25%) WMI
Vendors
1 227 (55.91%) Microsoft
2 108 (26.60%) ServiceNow
3 94 (23.15%) Dell
4 28 (6.90%) VMware
5 22 (5.42%) Cisco
5 22 (5.42%) Oracle
6 16 (3.94%) Citrix
7 15 (3.69%) SolarWinds
8 14 (3.45%) Bloomberg
9 13 (3.20%) Apple
10 11 (2.71%) Meraki
11 10 (2.46%) Google
12 9 (2.22%) HP
13 8 (1.97%) Remedy
13 8 (1.97%) Veritas
14 7 (1.72%) IBM
15 6 (1.48%) iManage
16 5 (1.23%) CQG
16 5 (1.23%) F5
16 5 (1.23%) Trayport