SLA Jobs in London

Service Level Agreement (SLA)
England > London

The table below provides summary statistics for permanent job vacancies advertised in London requiring SLA skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited SLA over the 6 months leading up to 26 July 2024, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 263 220 359
Rank change year-on-year -43 +139 -38
Permanent jobs citing SLA 237 427 860
As % of all permanent jobs advertised in London 1.14% 1.57% 1.15%
As % of the Quality Assurance & Compliance category 7.81% 10.35% 6.93%
Number of salaries quoted 154 338 536
10th Percentile £26,945 £30,000 £27,629
25th Percentile £31,250 £33,813 £32,750
Median annual salary (50th Percentile) £50,000 £48,375 £50,000
Median % change year-on-year +3.36% -3.25% -4.76%
75th Percentile £69,688 £72,500 £70,000
90th Percentile £92,500 £91,475 £87,500
England median annual salary £33,250 £40,420 £40,000
% change year-on-year -17.74% +1.05% -

All Quality Assurance and Compliance Skills
London

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in London.

Permanent vacancies with a requirement for quality assurance or compliance skills 3,034 4,127 12,415
As % of all permanent jobs advertised in London 14.63% 15.22% 16.55%
Number of salaries quoted 2,028 3,111 5,563
10th Percentile £41,250 £40,000 £37,500
25th Percentile £52,500 £51,250 £50,000
Median annual salary (50th Percentile) £70,000 £67,500 £65,000
Median % change year-on-year +3.70% +3.85% -
75th Percentile £95,000 £85,000 £85,000
90th Percentile £120,000 £101,250 £100,000
England median annual salary £55,000 £58,000 £55,000
% change year-on-year -5.17% +5.45% -

SLA
Job Vacancy Trend in London

Job postings citing SLA as a proportion of all IT jobs advertised in London.

Job vacancy trend for SLA in London

SLA
Salary Trend in London

3-month moving average salary quoted in jobs citing SLA in London.

Salary trend for SLA in London

SLA
Salary Histogram in London

Salary distribution for jobs citing SLA in London over the 6 months to 26 July 2024.

Salary histogram for SLA in London

SLA
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the London region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London -16 40 £42,500 -34.62% 9
South London -18 7 £48,175 +48.23% 2
West London -34 4 £57,500 +32.18% 4
North London +1 3 £30,000 -14.29%
SLA
England

SLA
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (9.70%) Microsoft Exchange
2 5 (2.11%) JBoss
3 4 (1.69%) CMS
4 3 (1.27%) Moodle
4 3 (1.27%) Oracle Workflow
4 3 (1.27%) SharePoint
4 3 (1.27%) WordPress
5 2 (0.84%) Exchange Server 2010
5 2 (0.84%) Skype for Business
6 1 (0.42%) Blackberry Enterprise Server
6 1 (0.42%) Confluence
6 1 (0.42%) IIS
Applications
1 19 (8.02%) Microsoft Office
2 4 (1.69%) Microsoft Excel
Business Applications
1 5 (2.11%) Temenos T24
2 4 (1.69%) Endur
2 4 (1.69%) Workday HCM
3 3 (1.27%) Oracle Cash Management
3 3 (1.27%) Oracle EBS
3 3 (1.27%) Oracle EBS R12
3 3 (1.27%) Oracle E-Business Tax
3 3 (1.27%) Oracle General Ledger
3 3 (1.27%) Oracle Internet Expenses
3 3 (1.27%) Oracle iProcurement
3 3 (1.27%) Oracle Payables
3 3 (1.27%) Oracle Receivables
4 2 (0.84%) Remedy ITSM
4 2 (0.84%) Unit4 Business World
5 1 (0.42%) Dynamics CRM
5 1 (0.42%) Dynamics NAV
5 1 (0.42%) Fidessa
5 1 (0.42%) HFM
5 1 (0.42%) NetSuite
5 1 (0.42%) SAP ERP
Cloud Services
1 54 (22.78%) Microsoft 365
2 53 (22.36%) Azure
3 18 (7.59%) Power Platform
4 17 (7.17%) AWS
5 15 (6.33%) Snowflake
6 14 (5.91%) Dynamics 365
7 12 (5.06%) GCP
7 12 (5.06%) Power Automate
8 11 (4.64%) Entra ID
9 10 (4.22%) IaaS
10 9 (3.80%) PaaS
11 8 (3.38%) Azure AKS
11 8 (3.38%) Azure DevOps
12 7 (2.95%) Azure ExpressRoute
12 7 (2.95%) Azure Pipelines
13 4 (1.69%) Mimecast
13 4 (1.69%) SaaS
14 1 (0.42%) Azure Monitor
14 1 (0.42%) Google Kubernetes Engine
14 1 (0.42%) OCI
Communications & Networking
1 20 (8.44%) Firewall
2 17 (7.17%) WAN
3 16 (6.75%) LAN
4 13 (5.49%) DNS
5 11 (4.64%) BGP
5 11 (4.64%) OSPF
5 11 (4.64%) VPN
6 9 (3.80%) DHCP
7 7 (2.95%) SD-WAN
8 6 (2.53%) IPsec
9 5 (2.11%) BIG-IP
9 5 (2.11%) Cisco Firepower
9 5 (2.11%) Cisco Nexus
9 5 (2.11%) F5 BIG-IP GTM
9 5 (2.11%) F5 BIG-IP LTM
9 5 (2.11%) Internet
9 5 (2.11%) MPLS
9 5 (2.11%) Network Security
9 5 (2.11%) SAN
9 5 (2.11%) Wi-Fi
Database & Business Intelligence
1 29 (12.24%) SQL Server
2 15 (6.33%) Tableau
3 7 (2.95%) SQL Server Analysis Services
3 7 (2.95%) SQL Server Reporting Services
4 6 (2.53%) Power BI
5 2 (0.84%) Data Lake
6 1 (0.42%) Amazon RDS
6 1 (0.42%) Azure SQL Database
6 1 (0.42%) BigQuery
6 1 (0.42%) Elasticsearch
6 1 (0.42%) Enterprise Data Warehouse
6 1 (0.42%) Essbase
6 1 (0.42%) Hazelcast
6 1 (0.42%) MongoDB
6 1 (0.42%) MySQL
6 1 (0.42%) NoSQL
6 1 (0.42%) Oracle BI EE
6 1 (0.42%) Oracle ODI
6 1 (0.42%) RDBMS
6 1 (0.42%) Relational Database
Development Applications
1 7 (2.95%) SonarQube
2 4 (1.69%) JIRA
3 3 (1.27%) Toad
4 1 (0.42%) Bitbucket
4 1 (0.42%) Git
4 1 (0.42%) Subversion
4 1 (0.42%) Team Foundation Server
General
1 81 (34.18%) Social Skills
2 79 (33.33%) Finance
3 39 (16.46%) Inclusion and Diversity
4 33 (13.92%) Banking
5 25 (10.55%) Analytical Skills
6 21 (8.86%) Marketing
7 15 (6.33%) Back Office
8 13 (5.49%) Environmental Health
9 10 (4.22%) Law
9 10 (4.22%) Retail
10 9 (3.80%) Legal
11 8 (3.38%) Investment Banking
12 6 (2.53%) Telecoms
13 5 (2.11%) Financial Institution
14 4 (1.69%) Advertising
15 3 (1.27%) General Ledger
15 3 (1.27%) Manufacturing
15 3 (1.27%) Presentation Skills
16 2 (0.84%) Organisational Skills
16 2 (0.84%) Public Sector
Job Titles
1 44 (18.57%) Analyst
2 38 (16.03%) Senior
3 21 (8.86%) Support Analyst
4 19 (8.02%) Applications Support
5 17 (7.17%) Lead
6 14 (5.91%) Network Engineer
7 13 (5.49%) Architect
7 13 (5.49%) Service Manager
7 13 (5.49%) Support Specialist
8 12 (5.06%) 2nd Line Support
8 12 (5.06%) Senior Architect
8 12 (5.06%) Service Analyst
9 10 (4.22%) Service Desk Analyst
9 10 (4.22%) Support Engineer
10 9 (3.80%) Applications Support Analyst
10 9 (3.80%) Infrastructure Engineer
11 8 (3.38%) IT Support
11 8 (3.38%) Site Reliability Engineer
12 7 (2.95%) Site Engineer
13 6 (2.53%) IT Analyst
Libraries, Frameworks & Software Standards
1 25 (10.55%) HTML
2 16 (6.75%) CSS
3 13 (5.49%) .NET
3 13 (5.49%) REST
4 9 (3.80%) SOAP
4 9 (3.80%) XML
5 8 (3.38%) ARM Templates
5 8 (3.38%) ASP.NET
5 8 (3.38%) JSON
5 8 (3.38%) JSP
5 8 (3.38%) Servlets
6 7 (2.95%) Azure Blueprints
7 5 (2.11%) Web Services
8 3 (1.27%) FIX Protocol
9 2 (0.84%) EDI
9 2 (0.84%) Node.js
10 1 (0.42%) AngularJS
10 1 (0.42%) ASP.NET MVC
10 1 (0.42%) SAML
10 1 (0.42%) Spring
Miscellaneous
1 15 (6.33%) Life Science
2 14 (5.91%) Data Centre
3 13 (5.49%) Self-Motivation
4 12 (5.06%) Management Information System
4 12 (5.06%) Onboarding
5 6 (2.53%) Market Risk
6 5 (2.11%) Driving Licence
7 4 (1.69%) Reference Data
8 3 (1.27%) Credit Risk
8 3 (1.27%) Cyber Kill Chain
8 3 (1.27%) FMCG
8 3 (1.27%) Learning Management System
8 3 (1.27%) VLE
9 2 (0.84%) CCTV
9 2 (0.84%) iPhone
9 2 (0.84%) Replication
9 2 (0.84%) Video Conferencing
10 1 (0.42%) Analytical Mindset
10 1 (0.42%) Cloud Native
10 1 (0.42%) Cyber Threat
Operating Systems
1 68 (28.69%) Windows
2 21 (8.86%) Linux
3 18 (7.59%) Windows 10
4 16 (6.75%) Windows Server
5 14 (5.91%) Unix
6 11 (4.64%) AIX
7 7 (2.95%) Red Hat Enterprise Linux
8 4 (1.69%) Solaris
9 3 (1.27%) Android
9 3 (1.27%) Windows Server 2012
9 3 (1.27%) Windows Server 2019
10 2 (0.84%) Apple iOS
11 1 (0.42%) CentOS
11 1 (0.42%) Mac OS
11 1 (0.42%) tvOS
11 1 (0.42%) VMS
11 1 (0.42%) Windows 7
11 1 (0.42%) Windows Server 2016
Processes & Methodologies
1 74 (31.22%) Customer Service
2 71 (29.96%) Problem-Solving
3 60 (25.32%) ITIL
4 30 (12.66%) Incident Management
5 28 (11.81%) ITSM
5 28 (11.81%) Service Delivery
6 26 (10.97%) Service Management
7 24 (10.13%) Agile
8 23 (9.70%) Customer Experience
9 22 (9.28%) Technical Leadership
10 19 (8.02%) Stakeholder Management
11 18 (7.59%) Asset Management
11 18 (7.59%) Line Management
12 17 (7.17%) Change Management
12 17 (7.17%) Problem Management
13 16 (6.75%) Collaborative Working
13 16 (6.75%) DevOps
14 15 (6.33%) Decision-Making
15 13 (5.49%) Coaching
15 13 (5.49%) Cybersecurity
Programming Languages
1 47 (19.83%) SQL
2 27 (11.39%) JavaScript
3 15 (6.33%) T-SQL
4 10 (4.22%) Java
4 10 (4.22%) Python
5 9 (3.80%) C#
6 8 (3.38%) Bash
7 7 (2.95%) Bicep
8 5 (2.11%) PowerShell
9 4 (1.69%) Shell Script
10 3 (1.27%) PL/SQL
11 1 (0.42%) Perl
11 1 (0.42%) Ruby
11 1 (0.42%) VB.NET
Qualifications
1 36 (15.19%) Degree
2 11 (4.64%) Cisco Certification
3 9 (3.80%) ITIL Certification
4 8 (3.38%) CCNP
4 8 (3.38%) DBS Check
4 8 (3.38%) Security Cleared
5 7 (2.95%) Microsoft Certification
6 6 (2.53%) CCIE
7 5 (2.11%) CCNA
8 4 (1.69%) Azure Certification
8 4 (1.69%) MCP
8 4 (1.69%) MCSE
9 3 (1.27%) MCITP
9 3 (1.27%) MCTS
9 3 (1.27%) SC Cleared
10 2 (0.84%) AWS Certification
10 2 (0.84%) Computer Science Degree
10 2 (0.84%) JNCIA
11 1 (0.42%) AWS Certified Solutions Architect
11 1 (0.42%) BPSS Clearance
Quality Assurance & Compliance
1 7 (2.95%) Data Quality
1 7 (2.95%) GDPR
2 3 (1.27%) QA
3 2 (0.84%) ISO/IEC 27001
4 1 (0.42%) Accessibility
4 1 (0.42%) COSHH
4 1 (0.42%) HMG Security Policy Framework
4 1 (0.42%) NEBOSH
4 1 (0.42%) PCI DSS
4 1 (0.42%) PMO
System Software
1 56 (23.63%) Active Directory
2 13 (5.49%) VMware Infrastructure
3 6 (2.53%) Virtual Desktop
4 4 (1.69%) Hyper-V
4 4 (1.69%) LXC
4 4 (1.69%) Squid
4 4 (1.69%) Virtual Machines
5 3 (1.27%) VMware Workstation
5 3 (1.27%) XenApp
5 3 (1.27%) XenDesktop
6 2 (0.84%) Docker
6 2 (0.84%) Virtual Servers
7 1 (0.42%) Firmware
7 1 (0.42%) KVM
7 1 (0.42%) Microsoft Virtual Server
7 1 (0.42%) Veritas Cluster Server
7 1 (0.42%) VMware ESXi
7 1 (0.42%) vSphere
Systems Management
1 12 (5.06%) Microsoft Intune
1 12 (5.06%) SCCM
2 10 (4.22%) Kubernetes
3 7 (2.95%) Ansible
3 7 (2.95%) Istio
4 4 (1.69%) Opsview
4 4 (1.69%) Prometheus
5 3 (1.27%) FortiGate
5 3 (1.27%) Terraform
6 2 (0.84%) Cisco Prime
6 2 (0.84%) Nessus
6 2 (0.84%) Rundeck
7 1 (0.42%) Jamf Pro
7 1 (0.42%) Kibana
7 1 (0.42%) NetBackup
7 1 (0.42%) OfficeScan
7 1 (0.42%) SCOM
7 1 (0.42%) SolarWinds Orion
7 1 (0.42%) Trend Micro Deep Security
7 1 (0.42%) WSUS
Vendors
1 81 (34.18%) Microsoft
2 20 (8.44%) Cisco
3 19 (8.02%) VMware
4 18 (7.59%) Oracle
5 11 (4.64%) ServiceNow
6 8 (3.38%) Palo Alto
6 8 (3.38%) Red Hat
7 7 (2.95%) CheckPoint
8 6 (2.53%) Dell
8 6 (2.53%) Sophos
8 6 (2.53%) Symantec
9 5 (2.11%) Citrix
9 5 (2.11%) F5
9 5 (2.11%) Google
9 5 (2.11%) HP
9 5 (2.11%) IBM
9 5 (2.11%) Qualys
9 5 (2.11%) Salesforce
9 5 (2.11%) Splunk
9 5 (2.11%) Temenos