SLA Jobs in London

Service Level Agreement (SLA)
England > London

The table below provides summary statistics for permanent job vacancies advertised in London requiring SLA skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited SLA over the 6 months leading up to 27 April 2025, comparing them to the same period in the previous two years.

6 months to
27 Apr 2025
Same period 2024 Same period 2023
Rank 231 178 206
Rank change year-on-year -53 +28 +113
Permanent jobs citing SLA 184 419 641
As % of all permanent jobs advertised in London 1.43% 1.78% 1.79%
As % of the Quality Assurance & Compliance category 8.51% 12.53% 10.62%
Number of salaries quoted 108 256 456
10th Percentile £31,775 £26,500 £28,000
25th Percentile £42,000 £31,250 £33,000
Median annual salary (50th Percentile) £50,000 £43,000 £47,500
Median % change year-on-year +16.28% -9.47% -4.76%
75th Percentile £65,000 £65,000 £72,500
90th Percentile £84,875 £83,750 £84,000
England median annual salary £35,000 £32,500 £40,000
% change year-on-year +7.69% -18.75% +5.26%

All Quality Assurance and Compliance Skills
London

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in London.

Permanent vacancies with a requirement for quality assurance or compliance skills 2,162 3,344 6,033
As % of all permanent jobs advertised in London 16.81% 14.21% 16.82%
Number of salaries quoted 1,284 2,489 3,853
10th Percentile £41,250 £35,750 £39,750
25th Percentile £52,500 £49,500 £50,000
Median annual salary (50th Percentile) £70,000 £67,500 £67,500
Median % change year-on-year +3.70% - +3.85%
75th Percentile £90,000 £90,000 £87,500
90th Percentile £115,000 £110,000 £102,500
England median annual salary £60,000 £52,500 £57,500
% change year-on-year +14.29% -8.70% +4.55%

SLA
Job Vacancy Trend in London

Job postings citing SLA as a proportion of all IT jobs advertised in London.

Job vacancy trend for SLA in London

SLA
Salary Trend in London

3-month moving average salary quoted in jobs citing SLA in London.

Salary trend for SLA in London

SLA
Salary Histogram in London

Salary distribution for jobs citing SLA in London over the 6 months to 27 April 2025.

Salary histogram for SLA in London

SLA
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the London region over the 6 months to 27 April 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +15 44 £45,000 +15.38% 12
South London -4 20 £57,500 +35.29% 1
East London -4 8 £77,500 -3.13% 5
West London +25 5 £70,000 +86.67% 11
North London +1 3 - -
SLA
England

SLA
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (6.52%) JBoss
1 12 (6.52%) Red Hat Fuse
1 12 (6.52%) SharePoint
2 7 (3.80%) Confluence
2 7 (3.80%) Microsoft Exchange
Applications
1 24 (13.04%) Microsoft Office
2 5 (2.72%) Microsoft Excel
3 4 (2.17%) Microsoft PowerPoint
Business Applications
1 3 (1.63%) Remedy ITSM
2 2 (1.09%) Carpe Diem
2 2 (1.09%) Elite 3E
3 1 (0.54%) Magento
3 1 (0.54%) NetSuite
3 1 (0.54%) Payment Gateway
3 1 (0.54%) Shopify
Cloud Services
1 82 (44.57%) AWS
2 66 (35.87%) Microsoft 365
3 59 (32.07%) Azure
4 22 (11.96%) Serverless
5 14 (7.61%) Amazon ECS
5 14 (7.61%) Entra ID
6 12 (6.52%) Amazon EKS
7 10 (5.43%) Cloud Computing
8 6 (3.26%) OneDrive
9 4 (2.17%) GCP
9 4 (2.17%) Rubrik
10 3 (1.63%) Datadog
10 3 (1.63%) Google Workspace
11 2 (1.09%) AWS Lambda
12 1 (0.54%) Amazon EC2
12 1 (0.54%) Amazon S3
12 1 (0.54%) Amazon SQS
12 1 (0.54%) AWS CloudFormation
12 1 (0.54%) Azure Sentinel
12 1 (0.54%) Virtual Private Cloud
Communications & Networking
1 35 (19.02%) WAN
2 34 (18.48%) LAN
3 30 (16.30%) TCP/IP
4 25 (13.59%) DNS
5 23 (12.50%) DHCP
6 18 (9.78%) VPN
7 12 (6.52%) Wireless
8 10 (5.43%) Firewall
9 9 (4.89%) VLAN
10 8 (4.35%) HTTP
10 8 (4.35%) Structured Cabling
11 7 (3.80%) Network Security
12 5 (2.72%) Wi-Fi
13 4 (2.17%) BGP
13 4 (2.17%) Intrusion Detection
13 4 (2.17%) OSPF
13 4 (2.17%) SAN
13 4 (2.17%) VoIP
14 3 (1.63%) Cisco IOS
14 3 (1.63%) Unified Communications
Database & Business Intelligence
1 12 (6.52%) PostgreSQL
1 12 (6.52%) Relational Database
2 8 (4.35%) Amazon QuickSight
3 4 (2.17%) SQL Server
4 3 (1.63%) MongoDB
5 2 (1.09%) Elasticsearch
6 1 (0.54%) Data Lake
6 1 (0.54%) DynamoDB
6 1 (0.54%) OLAP
6 1 (0.54%) OLTP
6 1 (0.54%) Tableau
Development Applications
1 21 (11.41%) Jenkins
2 13 (7.07%) Git
3 12 (6.52%) JUnit
4 11 (5.98%) JIRA
5 6 (3.26%) AppScan
5 6 (3.26%) Atlassian Bamboo
5 6 (3.26%) SonarQube
6 1 (0.54%) Bitbucket
General
1 66 (35.87%) Finance
2 56 (30.43%) Social Skills
3 31 (16.85%) Analytical Skills
4 21 (11.41%) Banking
5 13 (7.07%) Public Sector
6 11 (5.98%) Organisational Skills
7 10 (5.43%) Law
8 9 (4.89%) Inclusion and Diversity
9 8 (4.35%) Electronics
9 8 (4.35%) Manufacturing
9 8 (4.35%) Retail
10 7 (3.80%) Legal
11 5 (2.72%) Games
12 4 (2.17%) Presentation Skills
13 3 (1.63%) Fire and Rescue
13 3 (1.63%) Police
14 2 (1.09%) Documentation Skills
14 2 (1.09%) Marketing
14 2 (1.09%) Telecoms
15 1 (0.54%) Financial Institution
Job Titles
1 22 (11.96%) Analyst
2 20 (10.87%) Senior
3 19 (10.33%) Service Manager
4 18 (9.78%) Desktop Support
5 16 (8.70%) 2nd Line Support
5 16 (8.70%) Lead
6 15 (8.15%) Support Engineer
7 13 (7.07%) Support Analyst
8 12 (6.52%) Developer
8 12 (6.52%) Java Developer
9 11 (5.98%) IT Analyst
9 11 (5.98%) IT Support
9 11 (5.98%) Support Manager
9 11 (5.98%) Systems Engineer
9 11 (5.98%) Team Leader
10 10 (5.43%) Server Support
11 9 (4.89%) Desktop Manager
11 9 (4.89%) Infrastructure Engineer
11 9 (4.89%) Service Desk Manager
11 9 (4.89%) Wintel Engineer
Libraries, Frameworks & Software Standards
1 13 (7.07%) Spring
2 12 (6.52%) Apache Camel
2 12 (6.52%) J2EE
2 12 (6.52%) REST
2 12 (6.52%) RESTful
2 12 (6.52%) SOAP
2 12 (6.52%) Spring Boot
2 12 (6.52%) Web Services
3 8 (4.35%) JSON
4 2 (1.09%) Elastic Stack
5 1 (0.54%) .NET
5 1 (0.54%) FreeMarker
5 1 (0.54%) HTML
5 1 (0.54%) Node.js
5 1 (0.54%) Software Packaging
Miscellaneous
1 21 (11.41%) Management Information System
2 13 (7.07%) Data Centre
3 12 (6.52%) Distributed Systems
4 9 (4.89%) CMDB
4 9 (4.89%) Driving Licence
5 8 (4.35%) Product Ownership
5 8 (4.35%) Robotics
5 8 (4.35%) SCADA
6 7 (3.80%) Clustering
7 5 (2.72%) CCTV
8 4 (2.17%) IoT
8 4 (2.17%) Mobile Games
9 3 (1.63%) Foreign Exchange (FX)
9 3 (1.63%) Hybrid Cloud
9 3 (1.63%) Legacy Systems
9 3 (1.63%) Replication
10 2 (1.09%) Self-Motivation
11 1 (0.54%) Analytical Mindset
11 1 (0.54%) Cloud Native
11 1 (0.54%) Public Cloud
Operating Systems
1 92 (50.00%) Windows
2 59 (32.07%) Windows Server
3 35 (19.02%) Linux
4 32 (17.39%) Windows 10
5 15 (8.15%) Windows Server 2016
6 13 (7.07%) Windows Server 2019
7 12 (6.52%) AIX
7 12 (6.52%) Windows Server 2012
8 10 (5.43%) Unix
9 7 (3.80%) Red Hat Enterprise Linux
10 5 (2.72%) Apple iOS
10 5 (2.72%) Mac OS X
11 3 (1.63%) Windows 7
12 2 (1.09%) Mac OS
12 2 (1.09%) Windows Server 2008
Processes & Methodologies
1 87 (47.28%) ITIL
2 40 (21.74%) Problem-Solving
3 33 (17.93%) DevOps
4 31 (16.85%) Incident Management
5 30 (16.30%) Customer Service
6 28 (15.22%) Continuous Improvement
6 28 (15.22%) Disaster Recovery
7 27 (14.67%) ITSM
7 27 (14.67%) Root Cause Analysis
8 26 (14.13%) Change Management
8 26 (14.13%) Service Management
9 23 (12.50%) Problem Management
9 23 (12.50%) Service Delivery
10 21 (11.41%) Process Improvement
11 20 (10.87%) Microservices
12 18 (9.78%) Cost Optimisation
13 17 (9.24%) Agile
13 17 (9.24%) Artificial Intelligence
14 16 (8.70%) Computer Science
15 14 (7.61%) Time Management
Programming Languages
1 18 (9.78%) Python
2 15 (8.15%) PowerShell
3 14 (7.61%) Java
4 11 (5.98%) SQL
5 8 (4.35%) C
5 8 (4.35%) R
6 7 (3.80%) Shell Script
7 3 (1.63%) Gremlin
8 1 (0.54%) C#
8 1 (0.54%) TypeScript
Qualifications
1 24 (13.04%) Microsoft Certification
2 23 (12.50%) Degree
3 20 (10.87%) Azure Certification
3 20 (10.87%) Cisco Certification
4 14 (7.61%) ITIL Certification
4 14 (7.61%) Security Cleared
5 13 (7.07%) AWS Certification
5 13 (7.07%) SC Cleared
6 11 (5.98%) Computer Science Degree
6 11 (5.98%) ITIL Foundation Certificate
7 10 (5.43%) MCSE
8 9 (4.89%) CCNA
8 9 (4.89%) VMware Certified Professional (VCP)
9 8 (4.35%) Numerate Degree
10 7 (3.80%) IBM AIX Certification
11 6 (3.26%) DBS Check
12 4 (2.17%) CCIE
12 4 (2.17%) CCNP
12 4 (2.17%) MCSA
12 4 (2.17%) NVQ Level 3
Quality Assurance & Compliance
1 7 (3.80%) GDPR
2 4 (2.17%) Accessibility
3 3 (1.63%) QA
4 1 (0.54%) Data Quality
4 1 (0.54%) PCI DSS
System Software
1 85 (46.20%) Active Directory
2 38 (20.65%) VMware Infrastructure
3 16 (8.70%) Hyper-V
4 14 (7.61%) Docker
5 4 (2.17%) Veritas Cluster Server
6 3 (1.63%) VMware Workstation
6 3 (1.63%) XenApp
6 3 (1.63%) XenDesktop
7 2 (1.09%) Virtual Desktop
8 1 (0.54%) Virtual Servers
8 1 (0.54%) VMware ESXi
8 1 (0.54%) VMware Server
8 1 (0.54%) vSphere
Systems Management
1 36 (19.57%) SCCM
2 27 (14.67%) Microsoft Intune
3 25 (13.59%) Ansible
4 16 (8.70%) Kubernetes
5 13 (7.07%) NetBackup
6 9 (4.89%) Progress Chef
6 9 (4.89%) Puppet
6 9 (4.89%) SCOM
7 4 (2.17%) Active Directory Federation Services
7 4 (2.17%) Avamar
7 4 (2.17%) FortiGate
7 4 (2.17%) Single Sign-On
7 4 (2.17%) Tivoli Storage Manager
8 3 (1.63%) Grafana
8 3 (1.63%) Jamf Pro
8 3 (1.63%) Prometheus
8 3 (1.63%) Terraform
9 2 (1.09%) Cisco CUCM
10 1 (0.54%) ITRS Geneos
10 1 (0.54%) logstash
Vendors
1 83 (45.11%) Microsoft
2 40 (21.74%) VMware
3 28 (15.22%) Cisco
4 22 (11.96%) ServiceNow
5 20 (10.87%) Citrix
6 12 (6.52%) Veeam
7 10 (5.43%) Apple
7 10 (5.43%) Symantec
8 9 (4.89%) SolarWinds
9 7 (3.80%) Google
9 7 (3.80%) Red Hat
10 6 (3.26%) Atlassian
10 6 (3.26%) Meraki
11 5 (2.72%) Dell
12 4 (2.17%) HP
12 4 (2.17%) Salesforce
12 4 (2.17%) Veritas
13 3 (1.63%) EMC
13 3 (1.63%) Remedy
13 3 (1.63%) Sun