Period
to 23 November 2017

The median annual salary for an IT Support Analyst was £23,500 in advertised job vacancies in Manchester during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Analyst
North West > Manchester
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 268 248 237
Rank change year-on-year -20 -11 -10
Permanent jobs requiring an IT Support Analyst 36 41 37
As % of all permanent IT jobs advertised in Manchester 0.45% 0.55% 0.50%
As % of the Job Titles category 0.47% 0.56% 0.52%
Number of salaries quoted 32 41 30
Manchester median annual salary £23,500 £22,500 £20,000
Median salary % change year-on-year +4.44% +12.50% -6.98%
10th Percentile £19,200 £19,000 £18,500
90th Percentile £32,925 £37,250 £30,200
North West median annual salary £24,000 £23,000 £22,750
% change year-on-year +4.35% +1.10% +3.41%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Manchester
Permanent vacancies in Manchester with a recognized job title 7739 7309 7172
% of permanent IT jobs with a recognized job title 97.37% 97.44% 96.58%
Number of salaries quoted 6429 6274 5976
Manchester median annual salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25% +6.67%
10th Percentile £26,000 £26,250 £24,500
90th Percentile £65,000 £62,500 £60,000
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +6.67%

IT Support Analyst
Job Vacancy Trend in Manchester

Job postings that featured IT Support Analyst in the job title as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for IT Support Analyst in Manchester

IT Support Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst in Manchester.

Salary trend for IT Support Analyst in Manchester

IT Support Analyst
Salary Histogram in Manchester

The salary distribution of IT jobs citing IT Support Analyst in Manchester over the 6 months to 23 November 2017.

Salary histogram for IT Support Analyst in Manchester

IT Support Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the Manchester region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Rochdale +18 6 £22,000 +6.64%
Stockport - 5 £21,750 -
Wigan - 2 £30,000 -
IT Support Analyst
North West

IT Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 23 November 2017, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring IT Support Analyst in the job title.

1 21 (58.33%) Windows
2 19 (52.78%) Active Directory
3 17 (47.22%) Microsoft
4 13 (36.11%) Microsoft Office
5 11 (30.56%) ITIL
5 11 (30.56%) Windows 8
6 10 (27.78%) MS Exchange
7 9 (25.00%) VMware
7 9 (25.00%) Windows 10
7 9 (25.00%) Windows Server
7 9 (25.00%) Office 365
8 8 (22.22%) Firewall
9 6 (16.67%) DHCP
9 6 (16.67%) TCP/IP
9 6 (16.67%) DNS
9 6 (16.67%) Windows 7
9 6 (16.67%) VMware Infrastructure
9 6 (16.67%) Windows Server 2012
10 5 (13.89%) Exchange Server 2013
10 5 (13.89%) Driving Licence
10 5 (13.89%) Hyper-V
10 5 (13.89%) Exchange Server 2010
10 5 (13.89%) LAN
10 5 (13.89%) WAN
10 5 (13.89%) MCP
10 5 (13.89%) SQL
10 5 (13.89%) Finance
11 4 (11.11%) Document Management
11 4 (11.11%) Citrix
11 4 (11.11%) Microsoft Certification

IT Support Analyst Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (27.78%) MS Exchange
2 5 (13.89%) Exchange Server 2010
2 5 (13.89%) Exchange Server 2013
3 3 (8.33%) SharePoint
4 2 (5.56%) Skype for Business
5 1 (2.78%) Blackberry Enterprise Server
Applications
1 13 (36.11%) Microsoft Office
Cloud Services
1 9 (25.00%) Office 365
2 3 (8.33%) Microsoft Azure
Communications & Networking
1 8 (22.22%) Firewall
2 6 (16.67%) DHCP
2 6 (16.67%) DNS
2 6 (16.67%) TCP/IP
3 5 (13.89%) LAN
3 5 (13.89%) WAN
4 2 (5.56%) Skype
4 2 (5.56%) Wi-Fi
5 1 (2.78%) VPN
5 1 (2.78%) WebEx
5 1 (2.78%) Wireless
Database & Business Intelligence
1 3 (8.33%) Crystal Reports
1 3 (8.33%) SQL Server
General
1 5 (13.89%) Finance
2 3 (8.33%) Legal
2 3 (8.33%) Telecoms
3 2 (5.56%) Law
3 2 (5.56%) Manufacturing
3 2 (5.56%) Retail
4 1 (2.78%) Back Office
Libraries, Frameworks & Software Standards
1 3 (8.33%) ODBC
Miscellaneous
1 5 (13.89%) Driving Licence
2 3 (8.33%) iPad
3 2 (5.56%) iPhone
4 1 (2.78%) Analytical Skills
4 1 (2.78%) Blackberry
4 1 (2.78%) Renewable Energy
4 1 (2.78%) RSA SecurID
Operating Systems
1 21 (58.33%) Windows
2 11 (30.56%) Windows 8
3 9 (25.00%) Windows 10
3 9 (25.00%) Windows Server
4 6 (16.67%) Windows 7
4 6 (16.67%) Windows Server 2012
5 2 (5.56%) Android
5 2 (5.56%) Windows Phone
5 2 (5.56%) Windows Server 2008
6 1 (2.78%) Windows XP
Processes & Methodologies
1 11 (30.56%) ITIL
2 4 (11.11%) Document Management
2 4 (11.11%) Stakeholder Management
3 3 (8.33%) Change Management
3 3 (8.33%) CRM
3 3 (8.33%) ITSM
3 3 (8.33%) Service Management
3 3 (8.33%) Time Management
3 3 (8.33%) Workflow
4 2 (5.56%) Data Security
4 2 (5.56%) ITIL V3
4 2 (5.56%) Project Management
4 2 (5.56%) Service Delivery
4 2 (5.56%) Software Testing
5 1 (2.78%) Asset Management
5 1 (2.78%) Budgeting and Forecasting
5 1 (2.78%) Business Analysis
5 1 (2.78%) Data Extraction
5 1 (2.78%) Mathematics
5 1 (2.78%) Telematics
Programming Languages
1 5 (13.89%) SQL
2 3 (8.33%) T-SQL
3 1 (2.78%) C
Qualifications
1 5 (13.89%) MCP
2 4 (11.11%) Degree
2 4 (11.11%) Microsoft Certification
3 2 (5.56%) Master's Degree
3 2 (5.56%) MCSE
4 1 (2.78%) MCSA
4 1 (2.78%) MOS
Quality Assurance & Compliance
1 3 (8.33%) SLA
2 1 (2.78%) ISO/IEC 27001
System Software
1 19 (52.78%) Active Directory
2 6 (16.67%) VMware Infrastructure
3 5 (13.89%) Hyper-V
4 3 (8.33%) Terminal Services
4 3 (8.33%) Virtual Desktop
5 2 (5.56%) Microsoft Virtual Server
Systems Management
1 1 (2.78%) SCCM
Vendors
1 17 (47.22%) Microsoft
2 9 (25.00%) VMware
3 4 (11.11%) Citrix
3 4 (11.11%) iManage
4 1 (2.78%) Canon
4 1 (2.78%) Capita
4 1 (2.78%) Cisco
4 1 (2.78%) Dell
4 1 (2.78%) HP