The median annual salary for a IT Support Analyst was £25,500 in advertised job vacancies in England during the 3 months to 28 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Analyst
UK / England
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 482 518 456
Rank change year-on-year +36 -62  
Permanent jobs requiring an IT Support Analyst 395 481 600
As % of all permanent IT jobs advertised in England 0.49% 0.49% 0.59%
As % of the Job Titles category 0.51% 0.51% 0.61%
Number of salaries quoted 371 430 515
Median salary £25,500 £27,000 £25,250
Median salary % change year-on-year -5.55% +6.93%  
90% offered a salary of more than £20,500 £19,000 £19,500
10% offered a salary of more than £35,000 £40,000 £37,500
UK excluding London median salary £24,000 £24,000 £23,354
% change year-on-year - +2.76%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
England
Permanent job vacancies with a job title containing a recognized job role 77061 94037 97778
As % of all permanent IT job vacancies advertised in England 96.27% 96.44% 96.66%
Number of salaries quoted 64544 79531 80662
Median salary £46,000 £46,000 £45,000
Median salary % change year-on-year - +2.22%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

IT Support Analyst
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured IT Support Analyst in the job title.

Job vacancy trend for IT Support Analyst in England

IT Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst in England.

Salary trend for IT Support Analyst in England

IT Support Analyst
Salary Histogram in England

The salary distribution of IT jobs citing IT Support Analyst in England over the 3 months to 28 March 2017.

Salary histogram for IT Support Analyst in England

IT Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the England region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +64 138 £30,000 -6.25% 2
South East -1 95 £24,500 -10.90% 22
Yorkshire +18 38 £24,000 +14.28% 6
East Midlands +34 35 £21,000 -2.32%
North West -8 34 £25,000 +6.38% 8
South West +23 21 £22,000 -10.20% 5
West Midlands +31 16 £23,750 -8.65% 1
East of England +1 16 £22,500 -6.25% 3
North East +8 2 £20,910 -
IT Support Analyst
UK

IT Support Analyst Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 28 March 2017, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring IT Support Analyst in the job title.

1 615 (74.10%) Windows
2 526 (63.37%) Active Directory
3 428 (51.57%) Microsoft
4 322 (38.80%) MS Office
5 304 (36.63%) Windows Server
6 269 (32.41%) Windows 7
7 252 (30.36%) ITIL
8 226 (27.23%) MS Excel
9 172 (20.72%) MS Exchange
10 159 (19.16%) Windows Server 2008
11 156 (18.80%) VMware
12 136 (16.39%) SQL
13 125 (15.06%) Office 365
14 123 (14.82%) Windows Server 2012
15 112 (13.49%) Citrix
16 111 (13.37%) Windows 10
17 110 (13.25%) Finance
18 99 (11.93%) SLA
19 95 (11.45%) VMware Infrastructure
20 92 (11.08%) LAN
21 89 (10.72%) Firewall
22 80 (9.64%) SQL Server
22 80 (9.64%) Windows 8
23 77 (9.28%) Analytical Skills
23 77 (9.28%) WAN
24 73 (8.80%) TCP/IP
25 70 (8.43%) Windows XP
26 67 (8.07%) DNS
26 67 (8.07%) Microsoft Certification
27 66 (7.95%) DHCP

IT Support Analyst Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 172 (20.72%) MS Exchange
2 52 (6.27%) SharePoint
3 44 (5.30%) Exchange Server 2010
4 34 (4.10%) IIS
5 29 (3.49%) Exchange Server 2013
6 26 (3.13%) Exchange Server 2007
7 14 (1.69%) Skype for Business
8 7 (0.84%) Apache
8 7 (0.84%) CMS
8 7 (0.84%) Exchange Server 2003
9 5 (0.60%) Blackberry Enterprise Server
9 5 (0.60%) SAS
10 4 (0.48%) IBM Notes
10 4 (0.48%) WebSphere
11 3 (0.36%) Confluence
11 3 (0.36%) SharePoint 2013
11 3 (0.36%) WordPress
12 2 (0.24%) ArcGIS
12 2 (0.24%) TYPO3
13 1 (0.12%) IBM Domino
Applications
1 322 (38.80%) MS Office
2 226 (27.23%) MS Excel
3 19 (2.29%) MS PowerPoint
4 11 (1.33%) MS Project
5 10 (1.20%) Adobe Creative Suite
6 7 (0.84%) MS Visio
7 5 (0.60%) Acrobat
8 4 (0.48%) Photoshop
9 3 (0.36%) Adobe Captivate
Business Applications
1 13 (1.57%) Dynamics CRM
2 7 (0.84%) Visualfiles
3 3 (0.36%) Dynamics NAV
3 3 (0.36%) Eikon
3 3 (0.36%) JDE OneWorld
4 2 (0.24%) NetSuite
4 2 (0.24%) Unit4 Business World
5 1 (0.12%) Dynamics AX
5 1 (0.12%) Infor CloudSuite Industrial (formerly SyteLine)
5 1 (0.12%) Oracle ERP
5 1 (0.12%) Remedy ITSM
5 1 (0.12%) Sage 200
5 1 (0.12%) Salesforce.com CRM
5 1 (0.12%) SAP CRM
5 1 (0.12%) SAP CS
Cloud Services
1 125 (15.06%) Office 365
2 18 (2.17%) Amazon AWS
2 18 (2.17%) SaaS
3 16 (1.93%) Microsoft Azure
4 15 (1.81%) G Suite
5 8 (0.96%) Adobe Creative Cloud
5 8 (0.96%) Cloud Computing
6 7 (0.84%) Dropbox
7 2 (0.24%) Mimecast
7 2 (0.24%) OneDrive
8 1 (0.12%) FinancialForce.com
8 1 (0.12%) IaaS
Communications & Networking
1 92 (11.08%) LAN
2 89 (10.72%) Firewall
3 77 (9.28%) WAN
4 73 (8.80%) TCP/IP
5 67 (8.07%) DNS
6 66 (7.95%) DHCP
7 39 (4.70%) Internet
8 35 (4.22%) VoIP
9 32 (3.86%) VPN
10 26 (3.13%) Wireless
11 19 (2.29%) VLAN
11 19 (2.29%) Wi-Fi
12 13 (1.57%) SAN
13 12 (1.45%) Remote Desktop
14 10 (1.20%) Skype
15 9 (1.08%) WLAN
16 8 (0.96%) Broadband
16 8 (0.96%) FTP
17 6 (0.72%) Ethernet
18 5 (0.60%) PBX
Database & Business Intelligence
1 80 (9.64%) SQL Server
2 17 (2.05%) SQL Server 2008
3 14 (1.69%) Oracle Database
3 14 (1.69%) SQL Server 2005
3 14 (1.69%) SQL Server Integration Services
4 13 (1.57%) Relational Database
5 12 (1.45%) Oracle Database 11g
6 11 (1.33%) SQL Server Analysis Services
7 10 (1.20%) SQL Server 2012
8 8 (0.96%) Microsoft Analysis Services
9 7 (0.84%) MySQL
10 6 (0.72%) MS Access
10 6 (0.72%) RDBMS
10 6 (0.72%) SQL Server Reporting Services
11 5 (0.60%) Data Mining
11 5 (0.60%) Data Warehouse
12 3 (0.36%) SQL Server 2000
13 2 (0.24%) GIS
14 1 (0.12%) Crystal Reports
14 1 (0.12%) Power BI
Development Applications
1 17 (2.05%) JIRA
2 13 (1.57%) Visual Studio
3 2 (0.24%) FrontPage
4 1 (0.12%) Oracle APEX
4 1 (0.12%) Toad
General
1 110 (13.25%) Finance
2 58 (6.99%) Legal
3 49 (5.90%) Law
4 32 (3.86%) Banking
5 22 (2.65%) Retail
5 22 (2.65%) Telecoms
6 19 (2.29%) Marketing
7 17 (2.05%) Games
8 9 (1.08%) Advertising
8 9 (1.08%) German Language
9 6 (0.72%) French Language
9 6 (0.72%) Manufacturing
9 6 (0.72%) Spanish Language
10 5 (0.60%) Dutch Language
10 5 (0.60%) Polish Language
10 5 (0.60%) Publishing
11 4 (0.48%) Front Office
12 3 (0.36%) Back Office
13 2 (0.24%) Czech Language
13 2 (0.24%) Slovak Language
Libraries, Frameworks & Software Standards
1 18 (2.17%) Web Services
2 15 (1.81%) .NET
3 13 (1.57%) HTML
4 10 (1.20%) EDI
4 10 (1.20%) XML
5 9 (1.08%) ASP.NET
5 9 (1.08%) CSS
6 7 (0.84%) LAMP
7 5 (0.60%) JSP
8 3 (0.36%) WebSphere MQ
9 1 (0.12%) .NET Framework
9 1 (0.12%) AngularJS
9 1 (0.12%) COM
9 1 (0.12%) IBM Integration Bus
9 1 (0.12%) Node.js
9 1 (0.12%) XML Messaging
9 1 (0.12%) XMPP
Miscellaneous
1 77 (9.28%) Analytical Skills
2 44 (5.30%) Driving Licence
3 36 (4.34%) Blackberry
4 29 (3.49%) Computer Science
5 25 (3.01%) iPad
6 22 (2.65%) iPhone
7 20 (2.41%) Video Conferencing
8 17 (2.05%) Management Information System
9 15 (1.81%) EPoS
10 14 (1.69%) Hedge funds
11 13 (1.57%) Clustering
12 12 (1.45%) Smartphone
13 10 (1.20%) Algorithms
14 8 (0.96%) Data Centre
14 8 (0.96%) Fat Client
14 8 (0.96%) Thin Client
15 7 (0.84%) Fintech
16 3 (0.36%) BYOD
16 3 (0.36%) Digital Media
16 3 (0.36%) User Experience
Operating Systems
1 615 (74.10%) Windows
2 304 (36.63%) Windows Server
3 269 (32.41%) Windows 7
4 159 (19.16%) Windows Server 2008
5 123 (14.82%) Windows Server 2012
6 111 (13.37%) Windows 10
7 80 (9.64%) Windows 8
8 70 (8.43%) Windows XP
9 46 (5.54%) Windows Server 2003
10 36 (4.34%) Linux
11 35 (4.22%) Unix
12 31 (3.73%) Mac OS X
13 24 (2.89%) Android
14 21 (2.53%) Apple iOS
15 11 (1.33%) Solaris
16 10 (1.20%) Windows 2000 Server
17 7 (0.84%) Mac OS
18 6 (0.72%) Red Hat Enterprise Linux
18 6 (0.72%) Windows Vista
19 2 (0.24%) Windows Mobile
Processes & Methodologies
1 252 (30.36%) ITIL
2 40 (4.82%) Service Management
2 40 (4.82%) Time Management
3 33 (3.98%) Service Delivery
4 32 (3.86%) CRM
4 32 (3.86%) Incident Management
5 26 (3.13%) Project Management
6 25 (3.01%) ERP
7 22 (2.65%) Analytics
8 20 (2.41%) Change Control
8 20 (2.41%) Workflow
9 19 (2.29%) Change Management
10 18 (2.17%) Disaster Recovery
10 18 (2.17%) Patch Management
11 17 (2.05%) Asset Management
11 17 (2.05%) Document Management
12 15 (1.81%) ITSM
13 14 (1.69%) Case Management
14 13 (1.57%) Investment Management
14 13 (1.57%) ITIL V3
Programming Languages
1 136 (16.39%) SQL
2 33 (3.98%) PowerShell
3 20 (2.41%) JavaScript
4 18 (2.17%) VBScript
5 17 (2.05%) Java
6 16 (1.93%) C#
6 16 (1.93%) PHP
6 16 (1.93%) VB
7 13 (1.57%) Perl
8 11 (1.33%) VBA
9 9 (1.08%) C
10 4 (0.48%) Python
10 4 (0.48%) Shell Script
11 3 (0.36%) PL/SQL
12 2 (0.24%) C++
12 2 (0.24%) T-SQL
12 2 (0.24%) VB.NET
13 1 (0.12%) ABAP
13 1 (0.12%) Bash Shell
Qualifications
1 67 (8.07%) Microsoft Certification
2 60 (7.23%) Degree
3 42 (5.06%) MCP
4 27 (3.25%) CCNA
4 27 (3.25%) Cisco Certification
5 25 (3.01%) MCSE
6 21 (2.53%) ITIL Certification
7 19 (2.29%) A+ Certification
8 17 (2.05%) MCSA
9 14 (1.69%) MCITP
10 10 (1.20%) MCTS
11 8 (0.96%) MOS
12 7 (0.84%) VMware Certified Professional (VCP)
13 3 (0.36%) DBS Check
13 3 (0.36%) ITIL Foundation Certificate
13 3 (0.36%) SC Cleared
13 3 (0.36%) Security Cleared
14 2 (0.24%) CCENT
14 2 (0.24%) CISSP
14 2 (0.24%) MCDST
Quality Assurance & Compliance
1 99 (11.93%) SLA
2 12 (1.45%) ISO/IEC 27001
3 10 (1.20%) QA
4 7 (0.84%) PMO
5 4 (0.48%) ISO 9001
6 3 (0.36%) BS25999
6 3 (0.36%) PCI DSS
7 2 (0.24%) ISO 14001
8 1 (0.12%) ISO22301
System Software
1 526 (63.37%) Active Directory
2 95 (11.45%) VMware Infrastructure
3 59 (7.11%) Hyper-V
4 40 (4.82%) XenApp
5 11 (1.33%) vSphere
6 10 (1.20%) XenDesktop
7 8 (0.96%) Virtual Servers
8 6 (0.72%) Terminal Services
9 5 (0.60%) Virtual Desktop
9 5 (0.60%) VMware ESX
10 4 (0.48%) VMware ESXi
11 3 (0.36%) Virtual Machines
11 3 (0.36%) XenServer
12 2 (0.24%) Forefront TMG
12 2 (0.24%) ISA Server
13 1 (0.12%) Citrix Presentation Server
13 1 (0.12%) Docker
13 1 (0.12%) NFS
13 1 (0.12%) Samba
13 1 (0.12%) Terminal Server
Systems Management
1 47 (5.66%) SCCM
2 10 (1.20%) SCOM
3 9 (1.08%) WSUS
4 4 (0.48%) Systems Management Server (SMS)
5 3 (0.36%) Backup Exec
5 3 (0.36%) Jamf Pro
5 3 (0.36%) McAfee ePO
5 3 (0.36%) ZENworks
6 2 (0.24%) Failover Clustering
6 2 (0.24%) FortiGate
6 2 (0.24%) Malwarebytes
7 1 (0.12%) AirWatch
7 1 (0.12%) Bacula
7 1 (0.12%) Cisco CUCM
7 1 (0.12%) DameWare
7 1 (0.12%) ITRS Geneos
7 1 (0.12%) Norton AntiVirus
7 1 (0.12%) SCSM
7 1 (0.12%) Symantec Enterprise Vault
7 1 (0.12%) XenMobile
Vendors
1 428 (51.57%) Microsoft
2 156 (18.80%) VMware
3 112 (13.49%) Citrix
4 65 (7.83%) Cisco
5 52 (6.27%) Apple
6 37 (4.46%) HP
7 35 (4.22%) Oracle
8 30 (3.61%) Bomgar
9 27 (3.25%) Dell
10 25 (3.01%) Adobe
11 23 (2.77%) Avaya
12 21 (2.53%) Google
13 14 (1.69%) Bloomberg
13 14 (1.69%) Intel Security
14 11 (1.33%) Veeam
15 9 (1.08%) iManage
15 9 (1.08%) ServiceNow
16 8 (0.96%) Symantec
17 7 (0.84%) Reuters
18 6 (0.72%) Sophos
Amersham, Buckinghamshire
ninesharp
Salary: £20000 - £25000 per annum + benefits
Posted: 6 hours ago
Bath, Avon
EasyWebRecruitment.com
Salary: Competitive salary & excellent benefits
Posted: 59 minutes ago
Watford, Hertfordshire
SPS Resourcing
Salary: From £22,000 to £27,000 per annum Excellent Training. Bonus & Benefits
Posted: 6 hours ago
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £20000 - £24000 per annum + Benefits and Bonus
Posted: 9 hours ago
Maidstone, Kent
Ashdown IT
Salary: £18000 - £23000 per annum + benefits
Posted: Yesterday
Reading, Berkshire
Colston Consulting
Salary: £26000 - £28000 per annum, Benefits Pension, free car parking etc
Posted: Yesterday
North West London
Proactive Appointments
Salary: £20000 - £24000 per annum + Bonus
Posted: Yesterday
Marlow, Buckinghamshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £35000 per annum
Posted: Yesterday
Reading, Berkshire
Colston Consulting
Salary: £22000 - £24000 per annum, Benefits Benefits
Posted: 4 days ago
Chipping Norton, Oxfordshire
Big Red Recruitment
Salary: £20000 - £25000 per annum
Posted: Yesterday
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £23000.00 per annum + Benefits
Posted: 4 days ago
Oxfordshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £25000.00 per annum + Benefits
Posted: 4 days ago
Leeds, West Yorkshire
Spring Technology
Posted: 4 days ago
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £22000.00 - £28000.00 per annum + Benefits
Posted: 4 days ago
Chester, Cheshire
Oscar
Salary: £25000 - £28000 per annum
Posted: 4 days ago
Leeds, West Yorkshire
Spring Technology
Salary: Benefits
Posted: 5 days ago
York, North Yorkshire
Webrecruit
Salary: From £18,000 to £19,000 per annum Plus Benefits
Posted: 6 days ago
Bristol, Avon
Bluetownonline
Posted: 5 days ago
Wilmslow, Cheshire
Sanderson
Salary: £18000 - £21000 per annum
Posted: 7 days ago
Liverpool, Merseyside
Ascent People Ltd
Salary: £18000 - £23000 per annum + Benefits + Bonus
Posted: 6 days ago
Leeds, West Yorkshire
Mortimer Spinks
Posted: 6 days ago
Witney, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: £22,000 per annum + on-call allowance plus benefits
Posted: 4 days ago
Greater Manchester
ARC IT Recruitment Ltd
Salary: to £42k
Posted: 4 days ago
Winchester, Hampshire
Inbox Insight Ltd
Salary: From £18,000 to £25,000 per annum
Posted: 6 days ago
Smethwick, West Midlands (County)
Pimlico Banks Recruitment
Salary: £very competitive
Posted: 6 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £23,000 per annum + 30 days holiday + pension
Posted: 5 days ago
Marlow, Buckinghamshire
Oscar
Salary: £28000 - £35000 per annum + benefits
Posted: 5 days ago
Abingdon, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + Basic Salary as well as Award Winning Traini
Posted: 5 days ago
Northallerton, North Yorkshire
Kerfoot Group
Salary: From £18,000 to £24,000 per annum Dependant on experience
Posted: 14 days ago
Southampton, Hampshire
Albacore Systems Limited
Salary: From £20,000 to £35,000 per annum Depending on experience
Posted: 25 days ago