The median annual salary for an IT Support Analyst was £27,000 in advertised job vacancies in England during the 3 months to 29 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Analyst
UK / England
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 448 456 522
Rank change year-on-year +8 +66  
Permanent jobs requiring an IT Support Analyst 511 584 484
As % of all permanent IT jobs advertised in England 0.61% 0.63% 0.46%
As % of the Job Titles category 0.64% 0.66% 0.48%
Number of salaries quoted 461 557 468
Median salary £27,000 £26,500 £25,000
Median salary % change year-on-year +1.88% +6.00%  
90% offered a salary of more than £19,250 £19,750 £18,625
10% offered a salary of more than £38,750 £38,750 £37,500
UK excluding London median salary £24,500 £25,000 £23,500
% change year-on-year -2.00% +6.38%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
England
Permanent job vacancies with a job title containing a recognized job role 80155 88904 100680
As % of all permanent IT job vacancies advertised in England 95.94% 96.51% 96.61%
Number of salaries quoted 269837 336665 384213
Median salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.55%  
90% offered a salary of more than £26,250 £26,250 £25,500
10% offered a salary of more than £77,500 £72,500 £75,000
UK excluding London median salary £42,500 £40,500 £40,000
% change year-on-year +4.93% +1.25%  

IT Support Analyst
Job Vacancy Trend in England

Job postings that featured IT Support Analyst in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for IT Support Analyst in England

IT Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst in England.

Salary trend for IT Support Analyst in England

IT Support Analyst
Salary Histogram in England

The salary distribution of IT jobs citing IT Support Analyst in England over the 3 months to 29 June 2017.

Salary histogram for IT Support Analyst in England

IT Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the England region over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +13 202 £30,000 - 12
South East +11 117 £25,000 -5.66% 20
North of England -26 73 £24,000 -1.23% 17
Midlands +8 52 £23,000 -2.12% 8
Yorkshire -24 47 £24,750 +7.60% 6
East of England +8 46 £25,000 - 6
West Midlands +16 34 £23,750 -8.65% 7
North West -33 26 £23,000 -16.36% 9
South West -19 23 £22,250 -9.18% 6
East Midlands +26 18 £23,000 +4.54% 1
IT Support Analyst
UK

IT Support Analyst Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 29 June 2017, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring IT Support Analyst in the job title.

1 662 (72.67%) Windows
2 553 (60.70%) Active Directory
3 485 (53.24%) Microsoft
4 320 (35.13%) Microsoft Office
5 295 (32.38%) Windows Server
6 255 (27.99%) Windows 7
7 250 (27.44%) ITIL
8 203 (22.28%) MS Exchange
9 192 (21.08%) VMware
10 165 (18.11%) SQL
11 154 (16.90%) Office 365
12 134 (14.71%) Windows Server 2012
13 126 (13.83%) Windows 10
14 125 (13.72%) Windows Server 2008
15 124 (13.61%) Citrix
16 118 (12.95%) Finance
17 115 (12.62%) VMware Infrastructure
18 102 (11.20%) Firewall
19 98 (10.76%) LAN
20 94 (10.32%) SQL Server
21 87 (9.55%) DNS
22 86 (9.44%) SLA
23 85 (9.33%) Analytical Skills
24 83 (9.11%) TCP/IP
25 82 (9.00%) Degree
25 82 (9.00%) Windows 8
26 81 (8.89%) Microsoft Certification
27 78 (8.56%) DHCP
28 75 (8.23%) Cisco
28 75 (8.23%) Hyper-V

IT Support Analyst Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 203 (22.28%) MS Exchange
2 63 (6.92%) Exchange Server 2010
3 52 (5.71%) IIS
4 48 (5.27%) SharePoint
5 24 (2.63%) Exchange Server 2007
6 23 (2.52%) Exchange Server 2013
7 12 (1.32%) Skype for Business
8 11 (1.21%) Blackberry Enterprise Server
9 8 (0.88%) Confluence
10 6 (0.66%) Apache
10 6 (0.66%) Exchange Server 2003
11 5 (0.55%) CMS
11 5 (0.55%) SAS
11 5 (0.55%) WordPress
12 2 (0.22%) IBM Notes
12 2 (0.22%) TYPO3
13 1 (0.11%) JBoss
13 1 (0.11%) Tomcat
Applications
1 320 (35.13%) Microsoft Office
2 47 (5.16%) Microsoft Excel
3 19 (2.09%) Microsoft PowerPoint
4 8 (0.88%) Adobe Creative Suite
5 5 (0.55%) Acrobat
5 5 (0.55%) Adobe Captivate
5 5 (0.55%) Microsoft Project
5 5 (0.55%) MS Visio
6 4 (0.44%) Photoshop
7 3 (0.33%) AutoCAD
8 2 (0.22%) Revit
8 2 (0.22%) Spreadsheet
9 1 (0.11%) Adobe Illustrator
Business Applications
1 20 (2.20%) ION MarketView
2 8 (0.88%) Dynamics CRM
3 6 (0.66%) Visualfiles
4 3 (0.33%) Dynamics AX
4 3 (0.33%) JDE OneWorld
5 2 (0.22%) Dynamics GP
5 2 (0.22%) Dynamics NAV
5 2 (0.22%) SAP CRM
5 2 (0.22%) Unit4 Business World
6 1 (0.11%) NetSuite
6 1 (0.11%) Remedy ITSM
6 1 (0.11%) Retail-J
6 1 (0.11%) Sage 200
6 1 (0.11%) SAP CS
6 1 (0.11%) SAP ERP
6 1 (0.11%) SAP MM
Cloud Services
1 154 (16.90%) Office 365
2 31 (3.40%) Microsoft Azure
3 29 (3.18%) SaaS
4 13 (1.43%) Amazon AWS
5 12 (1.32%) G Suite
6 7 (0.77%) Adobe Creative Cloud
7 3 (0.33%) Cloud Computing
7 3 (0.33%) Google Drive
7 3 (0.33%) IaaS
8 2 (0.22%) Dropbox
9 1 (0.11%) FinancialForce.com
9 1 (0.11%) Mimecast
9 1 (0.11%) OneDrive
9 1 (0.11%) SuccessFactors
Communications & Networking
1 102 (11.20%) Firewall
2 98 (10.76%) LAN
3 87 (9.55%) DNS
4 83 (9.11%) TCP/IP
5 78 (8.56%) DHCP
6 69 (7.57%) WAN
7 60 (6.59%) Internet
8 45 (4.94%) VoIP
9 39 (4.28%) VPN
10 28 (3.07%) VLAN
11 22 (2.41%) Wireless
12 17 (1.87%) Network Security
12 17 (1.87%) SAN
13 16 (1.76%) Wi-Fi
14 14 (1.54%) Remote Desktop
15 13 (1.43%) Skype
16 10 (1.10%) FTP
16 10 (1.10%) IP Telephony
17 9 (0.99%) PBX
18 7 (0.77%) 3G
Database & Business Intelligence
1 94 (10.32%) SQL Server
2 19 (2.09%) Oracle Database
3 13 (1.43%) SQL Server Integration Services
4 9 (0.99%) SQL Server Analysis Services
5 8 (0.88%) Microsoft Analysis Services
5 8 (0.88%) Oracle Database 11g
5 8 (0.88%) Relational Database
6 7 (0.77%) MongoDB
6 7 (0.77%) SQL Server 2008
7 6 (0.66%) MS Access
7 6 (0.66%) MySQL
8 5 (0.55%) Data Mining
8 5 (0.55%) Data Warehouse
8 5 (0.55%) RDBMS
9 4 (0.44%) SQL Server 2005
10 3 (0.33%) SQL Server 2012
10 3 (0.33%) SQL Server Reporting Services
11 2 (0.22%) Crystal Reports
11 2 (0.22%) SQL Server 2000
12 1 (0.11%) Oracle Reports
Development Applications
1 23 (2.52%) JIRA
2 1 (0.11%) Oracle APEX
2 1 (0.11%) Toad
2 1 (0.11%) Visual Studio
General
1 118 (12.95%) Finance
2 49 (5.38%) Legal
3 47 (5.16%) Retail
4 40 (4.39%) Banking
4 40 (4.39%) Law
5 33 (3.62%) Telecoms
6 29 (3.18%) Games
7 26 (2.85%) Front Office
8 22 (2.41%) Investment Banking
9 21 (2.31%) Marketing
10 19 (2.09%) Retail Banking
11 15 (1.65%) Manufacturing
12 11 (1.21%) Advertising
13 7 (0.77%) Spanish Language
14 6 (0.66%) Back Office
14 6 (0.66%) French Language
15 5 (0.55%) Dutch Language
15 5 (0.55%) German Language
15 5 (0.55%) Polish Language
16 4 (0.44%) Publishing
Libraries, Frameworks & Software Standards
1 21 (2.31%) .NET
2 14 (1.54%) ASP.NET
3 13 (1.43%) Web Services
4 8 (0.88%) HTML
4 8 (0.88%) XML
5 7 (0.77%) EDI
6 6 (0.66%) CSS
6 6 (0.66%) LAMP
7 3 (0.33%) HTML5
8 2 (0.22%) AngularJS
8 2 (0.22%) COM
8 2 (0.22%) J2EE
8 2 (0.22%) JSP
8 2 (0.22%) Natural Language Processing
9 1 (0.11%) .NET Framework
9 1 (0.11%) FIX Protocol
9 1 (0.11%) jQuery
9 1 (0.11%) Middleware
9 1 (0.11%) Node.js
9 1 (0.11%) XML Messaging
Miscellaneous
1 85 (9.33%) Analytical Skills
2 45 (4.94%) Driving Licence
3 29 (3.18%) Hedge funds
4 26 (2.85%) Smartphone
5 25 (2.74%) Computer Science
5 25 (2.74%) Video Conferencing
6 22 (2.41%) Blackberry
7 19 (2.09%) Foreign Exchange (FX)
8 18 (1.98%) Management Information System
9 17 (1.87%) Clustering
10 16 (1.76%) iPad
10 16 (1.76%) iPhone
11 13 (1.43%) EPoS
12 12 (1.32%) Data Centre
13 11 (1.21%) Algorithms
13 11 (1.21%) Greenfield Project
14 9 (0.99%) Client/Server
15 7 (0.77%) Enterprise Storage
15 7 (0.77%) Fintech
15 7 (0.77%) RSA SecurID
Operating Systems
1 662 (72.67%) Windows
2 295 (32.38%) Windows Server
3 255 (27.99%) Windows 7
4 134 (14.71%) Windows Server 2012
5 126 (13.83%) Windows 10
6 125 (13.72%) Windows Server 2008
7 82 (9.00%) Windows 8
8 51 (5.60%) Windows XP
9 44 (4.83%) Unix
10 43 (4.72%) Linux
11 37 (4.06%) Windows Server 2003
12 34 (3.73%) Mac OS X
13 26 (2.85%) Android
14 22 (2.41%) Apple iOS
15 8 (0.88%) Mac OS
16 7 (0.77%) Red Hat Enterprise Linux
16 7 (0.77%) Windows Vista
17 6 (0.66%) Solaris
18 2 (0.22%) Windows 2000 Server
18 2 (0.22%) Windows Mobile
Processes & Methodologies
1 250 (27.44%) ITIL
2 48 (5.27%) Service Delivery
3 47 (5.16%) Asset Management
4 37 (4.06%) Time Management
5 33 (3.62%) ERP
6 32 (3.51%) CRM
7 27 (2.96%) Incident Management
8 23 (2.52%) Service Management
9 22 (2.41%) Knowledge Management
9 22 (2.41%) Process Improvement
9 22 (2.41%) Virtual Infrastructure
10 21 (2.31%) Document Management
10 21 (2.31%) Mentoring
11 20 (2.20%) Change Control
12 19 (2.09%) Analytics
12 19 (2.09%) Project Management
12 19 (2.09%) Wealth Management
12 19 (2.09%) Workflow
13 16 (1.76%) Kalman Filter
13 16 (1.76%) Mathematics
Programming Languages
1 165 (18.11%) SQL
2 49 (5.38%) PowerShell
3 27 (2.96%) C#
4 22 (2.41%) JavaScript
5 19 (2.09%) VBScript
6 17 (1.87%) PHP
7 15 (1.65%) VBA
8 11 (1.21%) VB
9 9 (0.99%) Java
10 8 (0.88%) Perl
11 7 (0.77%) Bash Shell
12 6 (0.66%) Python
13 5 (0.55%) C
13 5 (0.55%) PL/SQL
14 4 (0.44%) T-SQL
15 3 (0.33%) C++
16 2 (0.22%) Delphi
17 1 (0.11%) ABAP
17 1 (0.11%) Tcl
17 1 (0.11%) VB.NET
Qualifications
1 82 (9.00%) Degree
2 81 (8.89%) Microsoft Certification
3 46 (5.05%) MCP
4 34 (3.73%) A+ Certification
5 30 (3.29%) MCSE
6 28 (3.07%) Cisco Certification
7 27 (2.96%) CCNA
8 24 (2.63%) ITIL Certification
9 18 (1.98%) MCTS
10 15 (1.65%) Computer Science Degree
11 12 (1.32%) MCSA
12 6 (0.66%) MCITP
13 5 (0.55%) Security Cleared
14 4 (0.44%) Master's Degree
14 4 (0.44%) MCDST
14 4 (0.44%) NVQ Level 3
15 3 (0.33%) SC Cleared
16 2 (0.22%) ITIL Foundation Certificate
16 2 (0.22%) MOS
16 2 (0.22%) Numerate Degree
Quality Assurance & Compliance
1 86 (9.44%) SLA
2 15 (1.65%) ISO/IEC 27001
3 14 (1.54%) QA
4 8 (0.88%) BS25999
4 8 (0.88%) ISO/IEC 20000
5 4 (0.44%) ISO 14001
5 4 (0.44%) ISO 9001
6 3 (0.33%) PCI DSS
7 2 (0.22%) PMO
8 1 (0.11%) Sarbanes-Oxley
System Software
1 553 (60.70%) Active Directory
2 115 (12.62%) VMware Infrastructure
3 75 (8.23%) Hyper-V
4 39 (4.28%) XenApp
5 22 (2.41%) vSphere
6 10 (1.10%) Terminal Services
6 10 (1.10%) XenDesktop
7 7 (0.77%) VMware ESXi
8 5 (0.55%) Virtual Machines
8 5 (0.55%) VMware Workstation
9 4 (0.44%) Microsoft Virtual Server
9 4 (0.44%) Virtual Servers
10 3 (0.33%) Virtual Desktop
11 2 (0.22%) Forefront TMG
11 2 (0.22%) ISA Server
11 2 (0.22%) XenServer
12 1 (0.11%) Citrix Presentation Server
12 1 (0.11%) Docker
12 1 (0.11%) Terminal Server
Systems Management
1 61 (6.70%) SCCM
2 26 (2.85%) WSUS
3 9 (0.99%) SCOM
4 8 (0.88%) Norton AntiVirus
5 6 (0.66%) Backup Exec
5 6 (0.66%) vCenter Server
6 5 (0.55%) FortiGate
7 4 (0.44%) SCVMM
8 3 (0.33%) Jamf Pro
8 3 (0.33%) Microsoft Data Protection Manager
8 3 (0.33%) ZENworks
9 2 (0.22%) Malwarebytes
9 2 (0.22%) Systems Management Server (SMS)
10 1 (0.11%) AirWatch
10 1 (0.11%) Cisco CUCM
10 1 (0.11%) NetBackup
10 1 (0.11%) Tivoli
10 1 (0.11%) Tivoli Storage Manager
10 1 (0.11%) XenMobile
Vendors
1 485 (53.24%) Microsoft
2 192 (21.08%) VMware
3 124 (13.61%) Citrix
4 75 (8.23%) Cisco
5 43 (4.72%) Apple
6 38 (4.17%) HP
7 36 (3.95%) Oracle
8 32 (3.51%) Dell
9 26 (2.85%) Google
10 24 (2.63%) Adobe
11 23 (2.52%) Bomgar
12 20 (2.20%) ION Trading
13 18 (1.98%) Symantec
14 16 (1.76%) Avaya
15 11 (1.21%) Bloomberg
15 11 (1.21%) Sophos
16 10 (1.10%) iManage
17 9 (0.99%) McAfee
17 9 (0.99%) Remedy
17 9 (0.99%) ServiceNow
Stockport, Cheshire
HAYS INFORMATION TECHNOLOGY
Salary: £16000.00 - £18000.00 per annum
Posted: 16 hours ago
Warwick, Warwickshire
Rebel Recruitment
Salary: From £16,000 to £20,000 per annum
Posted: 17 hours ago
Norfolk
Marcus Donald People
Salary: £24000 - £27000 per annum
Posted: 22 hours ago
Hull, North Humberside
Senitor Associates
Salary: £25000 per annum
Posted: 14 hours ago
London
Ashdown IT
Salary: £25000 - £29000 per annum
Posted: 16 hours ago
Guildford, Surrey
Ashdown IT
Salary: £23000 per annum + MCSE
Posted: 16 hours ago
City, London
Ashdown IT
Salary: £36000 per annum + pension, bonus, gym, healthcare
Posted: 15 hours ago
High Wycombe, Buckinghamshire
Austin Fraser
Salary: £25000 - £30000 per annum + Amazing Benefits!
Posted: 2 days ago
Central London / West End
Resourcing People Ltd.
Salary: From £20,000 to £23,000 per annum plus great benefits package.
Posted: 23 hours ago
Marlow, Buckinghamshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £30000 per annum
Posted: Yesterday
Preston, Lancashire
Itecco
Salary: £20000 - £22000 per annum + Fantastic Benefits
Posted: Yesterday
Newbury, Berkshire
Douglas-Scott
Salary: £23000 - £26000 per annum + Good Package
Posted: 2 days ago
Swindon, Wiltshire
Networking People
Salary: £20000 - £25000 per annum + Car allowance + On call allowance
Posted: Yesterday
Warrington, Cheshire
Actis Recruitment.
Salary: From £20,000 to £24,000 per annum + bonus + excellent benefits package
Posted: 2 days ago
Cobham, Surrey
Southern Lights Recruitment
Salary: £30000 - £40000 per annum + Excellent Benefits
Posted: Yesterday
Marlow, Buckinghamshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £25000 per annum
Posted: Yesterday
Loughborough, Leicestershire
Crimson Ltd
Salary: £23000 - £25000 per annum
Posted: 2 days ago
Newbury, Berkshire
Lewis Paige
Salary: From £26,000 to £27,999 per annum
Posted: 2 days ago
Cheshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £23000.00 per annum
Posted: 2 days ago
City, London
Ashdown IT
Salary: £25000 - £32000 per annum
Posted: 2 days ago
Banbury, Oxfordshire
Bluetownonline
Salary: £55000 per annum + car/car allowance
Posted: Yesterday
Coventry, West Midlands (County)
Oscar
Salary: £19000 - £24000 per annum
Posted: 6 days ago
Leeds, West Yorkshire
coachwise
Salary: £25,000 per annum
Posted: Yesterday
Leeds, West Yorkshire
ASDA
Salary: Market Salary
Posted: 6 days ago
Aylesbury, Buckinghamshire
Ashdown IT
Salary: £18000 - £20000 per annum
Posted: 5 days ago
Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: Up to £30,000 per annum
Posted: 3 days ago
Chippenham, Wiltshire
Redrock Consulting Ltd
Salary: £17000 - £19500 per annum + Benefits
Posted: 2 days ago
Cambridge, Cambridgeshire
Bluetownonline
Salary: £20000 - £30000 per annum
Posted: 2 days ago
Guildford, Surrey
Ashdown IT
Salary: £28000 - £31000 per annum + on call
Posted: 5 days ago
Cheadle, Cheshire
Cloudscope
Salary: £17k - 20k per year
Posted: 5 days ago