Service Desk Support Job Trends in the North of England

Service Desk Support
England > North of England

The median Service Desk Support salary in the North of England is £32,500 per year, according to job vacancies posted during the 6 months leading to 6 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
6 Jan 2026
Same period 2025 Same period 2024
Rank 257 271 266
Rank change year-on-year +14 -5 +143
Permanent jobs requiring a Service Desk Support 6 12 12
As % of all permanent jobs in the North of England 0.057% 0.13% 0.15%
As % of the Job Titles category 0.064% 0.14% 0.16%
Number of salaries quoted 4 7 8
10th Percentile - £26,050 £20,735
25th Percentile £31,250 £26,375 £24,313
Median annual salary (50th Percentile) £32,500 £28,000 £27,500
Median % change year-on-year +16.07% +1.82% +7.84%
75th Percentile £33,750 £33,000 £31,844
90th Percentile - £35,750 £34,563
England median annual salary £35,000 £30,000 £28,500
% change year-on-year +16.67% +5.26% +3.64%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 9,389 8,677 7,554
% of permanent jobs with a recognized job title 88.58% 94.01% 95.77%
Number of salaries quoted 5,398 4,127 5,971
10th Percentile £28,000 £31,250 £29,000
25th Percentile £32,500 £40,000 £38,250
Median annual salary (50th Percentile) £50,000 £50,055 £50,803
Median % change year-on-year -0.11% -1.47% -3.23%
75th Percentile £67,375 £67,500 £67,500
90th Percentile £82,500 £80,000 £82,500
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -2.04%

Service Desk Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'Service Desk Support' in the job title relative to all permanent IT jobs advertised in the North of England.

Service Desk Support job vacancy trend in the North of England

Service Desk Support
Salary Trend in the North of England

Salary distribution trend for Service Desk Support job vacancies in the North of England.

Salary distribution trend for Service Desk Support job vacancies in the North of England

Service Desk Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Support within the North of England region over the 6 months to 6 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Yorkshire -12 4 £32,500 +22.64% 1
North West +19 2 - -
Service Desk Support
England

Service Desk Support Skill Set
Top 13 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 6 January 2026, Service Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring Service Desk Support in the job title.

1 6 (100.00%) ITSM
1 6 (100.00%) Windows
2 4 (66.67%) Active Directory
2 4 (66.67%) Customer Service
2 4 (66.67%) Microsoft
2 4 (66.67%) Microsoft 365
2 4 (66.67%) Microsoft Office
2 4 (66.67%) SLA
2 4 (66.67%) Windows 10
3 2 (33.33%) Collaborative Culture
3 2 (33.33%) Continuous Improvement
3 2 (33.33%) Logistics
3 2 (33.33%) Project Delivery

Service Desk Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 4 (66.67%) Microsoft Office
Cloud Services
1 4 (66.67%) Microsoft 365
General
1 4 (66.67%) Law
2 2 (33.33%) Social Skills
Miscellaneous
1 2 (33.33%) Driving Licence
Operating Systems
1 6 (100.00%) Windows
2 4 (66.67%) Windows 10
Processes & Methodologies
1 6 (100.00%) ITSM
2 4 (66.67%) Customer Service
3 2 (33.33%) Collaborative Culture
3 2 (33.33%) Continuous Improvement
3 2 (33.33%) Logistics
3 2 (33.33%) Project Delivery
Quality Assurance & Compliance
1 4 (66.67%) SLA
System Software
1 4 (66.67%) Active Directory
Vendors
1 4 (66.67%) Microsoft