1st/2nd Line Support Analyst
UK > Scotland
The median 1st/2nd Line Support Analyst salary in Scotland is £35,000 per year, according to job vacancies posted during the 6 months leading to 28 January 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 28 Jan 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 149 | 143 | 225 |
| Rank change year-on-year | -6 | +82 | -10 |
| Permanent jobs requiring a 1st/2nd Line Support Analyst | 1 | 1 | 1 |
| As % of all permanent jobs in Scotland | 0.035% | 0.040% | 0.026% |
| As % of the Job Titles category | 0.039% | 0.043% | 0.027% |
| Number of salaries quoted | 1 | 1 | 1 |
| 10th Percentile | - | - | - |
| 25th Percentile | £33,500 | £28,500 | £29,250 |
| Median annual salary (50th Percentile) | £35,000 | £29,000 | £30,500 |
| Median % change year-on-year | +20.69% | -4.92% | -33.70% |
| 75th Percentile | £36,500 | £29,500 | £31,750 |
| 90th Percentile | - | - | - |
| UK median annual salary | £27,000 | £35,000 | £32,250 |
| % change year-on-year | -22.86% | +8.53% | -2.27% |
All Permanent IT Job Roles
Scotland
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in Scotland with a recognized job title | 2,569 | 2,328 | 3,714 |
| % of permanent jobs with a recognized job title | 89.26% | 93.19% | 96.37% |
| Number of salaries quoted | 1,263 | 1,011 | 2,164 |
| 10th Percentile | £27,250 | £31,250 | £25,000 |
| 25th Percentile | £31,000 | £41,125 | £32,500 |
| Median annual salary (50th Percentile) | £45,000 | £55,000 | £50,000 |
| Median % change year-on-year | -18.18% | +10.00% | -12.94% |
| 75th Percentile | £65,000 | £71,250 | £65,000 |
| 90th Percentile | £85,000 | £90,000 | £80,000 |
| UK median annual salary | £55,000 | £60,000 | £55,000 |
| % change year-on-year | -8.33% | +9.09% | -8.37% |
1st/2nd Line Support Analyst
Job Vacancy Trend in Scotland
Historical trend showing the proportion of permanent IT job postings featuring '1st/2nd Line Support Analyst' in the job title relative to all permanent IT jobs advertised in Scotland.
1st/2nd Line Support Analyst
Salary Trend in Scotland
Salary distribution trend for 1st/2nd Line Support Analyst job vacancies in Scotland.
1st/2nd Line Support Analyst
Job Locations in Scotland
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st/2nd Line Support Analyst within the Scotland region over the 6 months to 28 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Edinburgh | - | 1 | £35,000 | - | |
| 1st/2nd Line Support Analyst UK |
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1st/2nd Line Support Analyst Skill Set
Top 16 Co-Occurring Skills & Capabilities in Scotland
For the 6 months to 28 January 2026, 1st/2nd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Scotland region featuring 1st/2nd Line Support Analyst in the job title.
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1st/2nd Line Support Analyst Skill Set
Co-Occurring Skills & Capabilities in Scotland by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:
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