Period
to 24 November 2017

The median annual salary for a Support Technician was £22,250 in advertised job vacancies in Scotland during the 6 months to 24 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Technician
UK > Scotland
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 207 205 219
Rank change year-on-year -2 +14 +16
Permanent jobs requiring a Support Technician 14 8 20
As % of all permanent IT jobs advertised in Scotland 0.25% 0.15% 0.31%
As % of the Job Titles category 0.26% 0.16% 0.32%
Number of salaries quoted 10 7 17
Scotland median annual salary £22,250 £21,500 £22,500
Median salary % change year-on-year +3.49% -4.44% -26.83%
10th Percentile £19,325 £19,500 £18,900
90th Percentile £28,450 £30,200 £28,300
UK median annual salary £23,500 £24,000 £24,000
% change year-on-year -2.08% - -2.79%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Scotland
Permanent vacancies in Scotland with a recognized job title 5453 4965 6164
% of permanent IT jobs with a recognized job title 96.29% 95.92% 95.33%
Number of salaries quoted 3499 3084 3969
Scotland median annual salary £42,500 £42,500 £42,500
10th Percentile £27,500 £27,238 £27,500
90th Percentile £65,000 £65,000 £63,750
UK median annual salary £48,500 £47,500 £45,000
% change year-on-year +2.11% +5.56% -

Support Technician
Job Vacancy Trend in Scotland

Job postings that featured Support Technician in the job title as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for Support Technician in Scotland

Support Technician
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician in Scotland.

Salary trend for Support Technician in Scotland

Support Technician
Salary Histogram in Scotland

The salary distribution of IT jobs citing Support Technician in Scotland over the 6 months to 24 November 2017.

Salary histogram for Support Technician in Scotland

Support Technician
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the Scotland region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow -5 6 £20,000 -
Edinburgh -11 6 £22,250 +3.49%
Stirling - 1 £26,000 -
West Lothian - 1 - -
Support Technician
UK

Support Technician Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 24 November 2017, Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region featuring Support Technician in the job title.

1 6 (42.86%) Microsoft Office
2 5 (35.71%) Windows
3 4 (28.57%) CRM
3 4 (28.57%) Microsoft
3 4 (28.57%) Salesforce.com
3 4 (28.57%) Windows 7
4 3 (21.43%) SaaS
4 3 (21.43%) Degree
4 3 (21.43%) Computer Science
4 3 (21.43%) Project Management
4 3 (21.43%) Wi-Fi
4 3 (21.43%) TCP/IP
4 3 (21.43%) ITIL
4 3 (21.43%) SQL
5 2 (14.29%) COM
5 2 (14.29%) Windows XP
5 2 (14.29%) Linux
5 2 (14.29%) Windows 2000
5 2 (14.29%) Microsoft Excel
5 2 (14.29%) Active Directory
5 2 (14.29%) Red Hat
5 2 (14.29%) Finance
5 2 (14.29%) Dutch Language
5 2 (14.29%) French Language
5 2 (14.29%) German Language
5 2 (14.29%) Spanish Language
5 2 (14.29%) Windows Vista
5 2 (14.29%) Red Hat Enterprise Linux
5 2 (14.29%) PostgreSQL
5 2 (14.29%) Eloqua

Support Technician Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.14%) SharePoint
1 1 (7.14%) Skype for Business
1 1 (7.14%) WebSphere
1 1 (7.14%) WebSphere Application Server
Applications
1 6 (42.86%) Microsoft Office
2 2 (14.29%) Microsoft Excel
Business Applications
1 2 (14.29%) Eloqua
Cloud Services
1 3 (21.43%) SaaS
2 1 (7.14%) Office 365
2 1 (7.14%) OneDrive
Communications & Networking
1 3 (21.43%) TCP/IP
1 3 (21.43%) Wi-Fi
2 1 (7.14%) ADSL
2 1 (7.14%) BGP
2 1 (7.14%) DHCP
2 1 (7.14%) DNS
2 1 (7.14%) Ethernet
2 1 (7.14%) Firewall
2 1 (7.14%) ICMP
2 1 (7.14%) IPsec
2 1 (7.14%) LAN
2 1 (7.14%) MPLS
2 1 (7.14%) OSPF
2 1 (7.14%) RIP
2 1 (7.14%) SNMP
2 1 (7.14%) VLAN
2 1 (7.14%) VoIP
2 1 (7.14%) VPN
2 1 (7.14%) WAN
2 1 (7.14%) Wireless
Database & Business Intelligence
1 2 (14.29%) PostgreSQL
General
1 2 (14.29%) Dutch Language
1 2 (14.29%) Finance
1 2 (14.29%) French Language
1 2 (14.29%) German Language
1 2 (14.29%) Spanish Language
2 1 (7.14%) Retail
Libraries, Frameworks & Software Standards
1 2 (14.29%) COM
2 1 (7.14%) 802.1X
2 1 (7.14%) J2EE
2 1 (7.14%) Middleware
Miscellaneous
1 3 (21.43%) Computer Science
2 1 (7.14%) Analytical Skills
2 1 (7.14%) Driving Licence
2 1 (7.14%) RSA SecurID
Operating Systems
1 5 (35.71%) Windows
2 4 (28.57%) Windows 7
3 2 (14.29%) Linux
3 2 (14.29%) Red Hat Enterprise Linux
3 2 (14.29%) Windows 10
3 2 (14.29%) Windows 2000
3 2 (14.29%) Windows Vista
3 2 (14.29%) Windows XP
4 1 (7.14%) Android
4 1 (7.14%) Apple iOS
4 1 (7.14%) Unix
4 1 (7.14%) Windows 8
Processes & Methodologies
1 4 (28.57%) CRM
2 3 (21.43%) ITIL
2 3 (21.43%) Project Management
3 1 (7.14%) Change Management
3 1 (7.14%) Continuous Improvement
3 1 (7.14%) Incident Management
3 1 (7.14%) ITIL V3
3 1 (7.14%) Line Management
3 1 (7.14%) Migration
3 1 (7.14%) Multi-Factor Authentication
3 1 (7.14%) Network Monitoring
3 1 (7.14%) Service Delivery
3 1 (7.14%) Time Management
3 1 (7.14%) Two-Factor Authentication
Programming Languages
1 3 (21.43%) SQL
2 1 (7.14%) VBA
Qualifications
1 3 (21.43%) Degree
2 2 (14.29%) Computer Science Degree
3 1 (7.14%) CCENT
3 1 (7.14%) CCNA
3 1 (7.14%) Cisco Certification
System Software
1 2 (14.29%) Active Directory
2 1 (7.14%) VMware Infrastructure
Systems Management
1 1 (7.14%) FortiGate
1 1 (7.14%) WhatsUp Gold
1 1 (7.14%) WMI
Vendors
1 4 (28.57%) Microsoft
1 4 (28.57%) Salesforce.com
2 2 (14.29%) Marketo
2 2 (14.29%) Red Hat
3 1 (7.14%) Apple
3 1 (7.14%) Cisco
3 1 (7.14%) Progress
3 1 (7.14%) VMware