Period
to 16 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Wales with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 16 January 2018 with a comparison to the same period in the previous 2 years.

Problem Management
UK > Wales
6 months to
16 Jan 2018
Same period 2017 Same period 2016
Rank 46 91 102
Rank change year-on-year +45 +11 +29
Permanent jobs citing Problem Management 102 62 47
As % of all permanent IT jobs advertised in Wales 5.25% 2.59% 1.78%
As % of the Processes & Methodologies category 5.84% 2.90% 2.13%
Number of salaries quoted 60 40 45
Wales median annual salary £33,934 £35,000 £40,000
Median salary % change year-on-year -3.05% -12.50% -
10th Percentile £25,000 £27,825 £26,950
90th Percentile £51,949 £43,750 £54,500
UK median annual salary £43,500 £42,500 £45,000
% change year-on-year +2.35% -5.56% +4.65%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
Wales
Permanent vacancies with a requirement for process or methodology skills 1,747 2,135 2,210
As % of all permanent IT jobs advertised in Wales 89.96% 89.07% 83.81%
Number of salaries quoted 1,453 1,830 1,915
Wales median annual salary £40,000 £37,500 £36,000
Median salary % change year-on-year +6.67% +4.17% +1.98%
10th Percentile £24,500 £22,500 £22,500
90th Percentile £55,349 £56,250 £55,000
UK median annual salary £50,000 £49,000 £47,500
% change year-on-year +2.04% +3.16% +5.56%

Problem Management
Job Vacancy Trend in Wales

Job postings citing Problem Management as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for Problem Management in Wales

Problem Management
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in Wales.

Salary trend for Problem Management in Wales

Problem Management
Salary Histogram in Wales

The salary distribution of IT jobs citing Problem Management in Wales over the 6 months to 16 January 2018.

Salary histogram for Problem Management in Wales

Problem Management
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the Wales region over the 6 months to 16 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Mid Wales +2 44 £40,000 +3.23%
South Wales +22 38 £30,000 -14.29%
West Wales - 20 £33,934 - 1
Problem Management
UK

For the 6 months to 16 January 2018, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region with a requirement for Problem Management.

1 69 (67.65%) ITIL
2 61 (59.80%) Continuous Improvement
3 59 (57.84%) Service Management
4 51 (50.00%) SLA
5 47 (46.08%) ITSM
6 45 (44.12%) Service Delivery
7 40 (39.22%) ITIL Certification
8 35 (34.31%) Cisco
8 35 (34.31%) Stakeholder Management
8 35 (34.31%) TOGAF
8 35 (34.31%) User Experience
9 33 (32.35%) Coaching
9 33 (32.35%) Runbook
10 30 (29.41%) IT Strategy
10 30 (29.41%) F5
10 30 (29.41%) Windows
11 28 (27.45%) CCNP
11 28 (27.45%) CCNA
11 28 (27.45%) Cisco Certification
11 28 (27.45%) Wireless
11 28 (27.45%) Change Control
11 28 (27.45%) SolarWinds
11 28 (27.45%) Infoblox
11 28 (27.45%) Cisco ISE
12 25 (24.51%) Microsoft
13 24 (23.53%) Active Directory
13 24 (23.53%) Windows Server
14 22 (21.57%) Analytical Skills
15 18 (17.65%) Incident Management
16 14 (13.73%) Management Information System

Problem Management
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (7.84%) IIS
2 3 (2.94%) MS Exchange
3 2 (1.96%) JBoss
3 2 (1.96%) SharePoint
4 1 (0.98%) CMS
4 1 (0.98%) WebLogic
Business Applications
1 5 (4.90%) Dynamics CRM
Cloud Services
1 11 (10.78%) Office 365
2 9 (8.82%) IaaS
2 9 (8.82%) Microsoft Azure
2 9 (8.82%) PaaS
3 7 (6.86%) SaaS
4 5 (4.90%) Azure Active Directory
4 5 (4.90%) Dynamics 365
5 4 (3.92%) Mimecast
6 3 (2.94%) Amazon AWS
7 2 (1.96%) G Suite
Communications & Networking
1 28 (27.45%) Cisco ISE
1 28 (27.45%) Wireless
2 11 (10.78%) DNS
3 7 (6.86%) Firewall
4 6 (5.88%) DHCP
5 5 (4.90%) SAN
5 5 (4.90%) VPN
5 5 (4.90%) Wi-Fi
6 3 (2.94%) H.323
6 3 (2.94%) LAN
6 3 (2.94%) TCP/IP
6 3 (2.94%) Unified Communications
6 3 (2.94%) VoIP
6 3 (2.94%) WAN
7 2 (1.96%) Cisco ASA
7 2 (1.96%) Cisco Nexus
7 2 (1.96%) HTTP
7 2 (1.96%) Internet
7 2 (1.96%) IP Telephony
7 2 (1.96%) NAS
Database & Business Intelligence
1 14 (13.73%) SQL Server
2 6 (5.88%) Relational Database
3 3 (2.94%) SQL Server 2008
3 3 (2.94%) SQL Server 2012
3 3 (2.94%) SQL Server 2014
4 1 (0.98%) Couchbase
4 1 (0.98%) Ingres
4 1 (0.98%) MongoDB
4 1 (0.98%) NoSQL
4 1 (0.98%) Oracle Database
4 1 (0.98%) Oracle Database 11g
4 1 (0.98%) Oracle Database 12c
4 1 (0.98%) Oracle Exadata
4 1 (0.98%) PostgreSQL
4 1 (0.98%) SQL Server 2016
Development Applications
1 2 (1.96%) JIRA
General
1 12 (11.76%) Retail
2 5 (4.90%) Telecoms
3 3 (2.94%) Welsh Language
4 1 (0.98%) Marketing
Job Titles
1 28 (27.45%) Network Engineer
2 18 (17.65%) Support Engineer
3 14 (13.73%) Lead Network Engineer
4 12 (11.76%) Applications Engineer
4 12 (11.76%) Applications Support
4 12 (11.76%) Applications Support Engineer
5 9 (8.82%) Service Manager
6 7 (6.86%) Analyst
6 7 (6.86%) Infrastructure Engineer
7 6 (5.88%) IT Support
7 6 (5.88%) Operations Manager
8 5 (4.90%) Collaboration Engineer
8 5 (4.90%) Senior Analyst
8 5 (4.90%) Senior Solutions Analyst
8 5 (4.90%) Solutions Analyst
9 4 (3.92%) 2nd Line Support
9 4 (3.92%) IT Operations Manager
9 4 (3.92%) IT Services Manager
9 4 (3.92%) Senior Infrastructure Engineer
9 4 (3.92%) Service Operations Manager
Libraries, Frameworks & Software Standards
1 5 (4.90%) CSS
1 5 (4.90%) HTML
1 5 (4.90%) XML
2 1 (0.98%) SAP Basis
Miscellaneous
1 35 (34.31%) User Experience
2 22 (21.57%) Analytical Skills
3 14 (13.73%) Management Information System
4 12 (11.76%) Enterprise Software
5 8 (7.84%) Data Centre
6 3 (2.94%) Enterprise Storage
7 2 (1.96%) Client/Server
7 2 (1.96%) Fat Client
7 2 (1.96%) PKI
7 2 (1.96%) Thin Client
8 1 (0.98%) Clustering
8 1 (0.98%) Driving Licence
8 1 (0.98%) PMI
8 1 (0.98%) Replication
Operating Systems
1 30 (29.41%) Windows
2 24 (23.53%) Windows Server
3 14 (13.73%) Windows Server 2008
4 8 (7.84%) Linux
5 5 (4.90%) Unix
5 5 (4.90%) Windows Server 2012
6 3 (2.94%) Android
7 2 (1.96%) AIX
7 2 (1.96%) CentOS
7 2 (1.96%) Red Hat Enterprise Linux
Processes & Methodologies
1 69 (67.65%) ITIL
2 61 (59.80%) Continuous Improvement
3 59 (57.84%) Service Management
4 47 (46.08%) ITSM
5 45 (44.12%) Service Delivery
6 35 (34.31%) Stakeholder Management
6 35 (34.31%) TOGAF
7 33 (32.35%) Coaching
7 33 (32.35%) Runbook
8 30 (29.41%) IT Strategy
9 28 (27.45%) Change Control
10 18 (17.65%) Incident Management
11 13 (12.75%) Capacity Management
11 13 (12.75%) SEO
12 12 (11.76%) Business Transformation
13 11 (10.78%) Release Management
14 10 (9.80%) Agile Software Development
15 7 (6.86%) Disaster Recovery
15 7 (6.86%) Proactive Management
16 6 (5.88%) Change Management
Programming Languages
1 7 (6.86%) JavaScript
2 6 (5.88%) PowerShell
3 5 (4.90%) SQL
4 3 (2.94%) Java
5 1 (0.98%) ABAP
Qualifications
1 40 (39.22%) ITIL Certification
2 28 (27.45%) CCNA
2 28 (27.45%) CCNP
2 28 (27.45%) Cisco Certification
3 12 (11.76%) Degree
3 12 (11.76%) Microsoft Certification
4 6 (5.88%) MCITP
5 4 (3.92%) BPSS Clearance
5 4 (3.92%) MCSA
5 4 (3.92%) MCSE
6 3 (2.94%) Avaya Certification
7 1 (0.98%) PMI Certification
7 1 (0.98%) SC Cleared
7 1 (0.98%) Security Cleared
Quality Assurance & Compliance
1 51 (50.00%) SLA
2 12 (11.76%) QA
3 3 (2.94%) ISO/IEC 27001
System Software
1 24 (23.53%) Active Directory
2 10 (9.80%) Hyper-V
2 10 (9.80%) VMware Infrastructure
3 8 (7.84%) VMware ESXi
4 5 (4.90%) vSphere
5 4 (3.92%) XenApp
5 4 (3.92%) XenDesktop
Systems Management
1 5 (4.90%) SCCM
2 4 (3.92%) NetBackup
3 2 (1.96%) Forefront Identity Manager
3 2 (1.96%) SCOM
3 2 (1.96%) SCOrch
3 2 (1.96%) SCSM
3 2 (1.96%) Systems Management Server (SMS)
4 1 (0.98%) Cisco CUCM
4 1 (0.98%) Data Guard
4 1 (0.98%) HP Data Protector
4 1 (0.98%) Oracle Enterprise Manager
Vendors
1 35 (34.31%) Cisco
2 30 (29.41%) F5
3 28 (27.45%) Infoblox
3 28 (27.45%) SolarWinds
4 25 (24.51%) Microsoft
5 14 (13.73%) VMware
6 6 (5.88%) Oracle
7 5 (4.90%) Avaya
7 5 (4.90%) Citrix
7 5 (4.90%) HP
8 4 (3.92%) 3PAR
8 4 (3.92%) Veeam
8 4 (3.92%) Veritas
9 3 (2.94%) AppDynamics
9 3 (2.94%) SAP
10 2 (1.96%) Clearswift
10 2 (1.96%) Google
10 2 (1.96%) Red Hat
10 2 (1.96%) ServiceNow
11 1 (0.98%) EqualLogic