Period
to 16 December 2017

The following table provides summary statistics for permanent job vacancies advertised in Wales with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 16 December 2017 with a comparison to the same period in the previous 2 years.

Problem Management
UK > Wales
6 months to
16 Dec 2017
Same period 2016 Same period 2015
Rank 48 92 102
Rank change year-on-year +44 +10 +16
Permanent jobs citing Problem Management 102 65 50
As % of all permanent IT jobs advertised in Wales 5.01% 2.50% 1.88%
As % of the Processes & Methodologies category 5.58% 2.81% 2.22%
Number of salaries quoted 67 38 46
Wales median annual salary £33,934 £35,000 £47,500
Median salary % change year-on-year -3.05% -26.32% +23.38%
10th Percentile £25,000 £29,000 £33,000
90th Percentile £51,949 £43,750 £54,375
UK median annual salary £42,500 £42,500 £45,000
% change year-on-year - -5.56% +4.65%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
Wales
Permanent vacancies with a requirement for process or methodology skills 1829 2314 2250
As % of all permanent IT jobs advertised in Wales 89.92% 88.90% 84.49%
Number of salaries quoted 1557 1976 1920
Wales median annual salary £40,000 £37,500 £36,000
Median salary % change year-on-year +6.67% +4.17% +2.86%
10th Percentile £23,750 £22,500 £22,750
90th Percentile £56,250 £55,250 £53,750
UK median annual salary £50,000 £49,750 £47,500
% change year-on-year +0.50% +4.74% +5.56%

Problem Management
Job Vacancy Trend in Wales

Job postings citing Problem Management as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for Problem Management in Wales

Problem Management
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in Wales.

Salary trend for Problem Management in Wales

Problem Management
Salary Histogram in Wales

The salary distribution of IT jobs citing Problem Management in Wales over the 6 months to 16 December 2017.

Salary histogram for Problem Management in Wales

Problem Management
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the Wales region over the 6 months to 16 December 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +32 42 £30,000 -14.29%
Mid Wales +7 35 £40,000 +3.23%
West Wales - 25 £33,934 -
Problem Management
UK

For the 6 months to 16 December 2017, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region with a requirement for Problem Management.

1 64 (62.75%) ITIL
2 55 (53.92%) Continuous Improvement
3 50 (49.02%) Service Management
4 45 (44.12%) SLA
5 40 (39.22%) Service Delivery
6 38 (37.25%) ITSM
7 34 (33.33%) Windows
8 33 (32.35%) Cisco
9 32 (31.37%) ITIL Certification
10 30 (29.41%) Microsoft
11 29 (28.43%) Stakeholder Management
11 29 (28.43%) TOGAF
11 29 (28.43%) User Experience
12 28 (27.45%) Windows Server
13 27 (26.47%) Runbook
13 27 (26.47%) Coaching
13 27 (26.47%) Active Directory
14 24 (23.53%) IT Strategy
14 24 (23.53%) F5
15 23 (22.55%) SolarWinds
15 23 (22.55%) Analytical Skills
16 22 (21.57%) Cisco ISE
16 22 (21.57%) Infoblox
16 22 (21.57%) Change Control
16 22 (21.57%) CCNP
16 22 (21.57%) CCNA
16 22 (21.57%) Cisco Certification
16 22 (21.57%) Wireless
17 20 (19.61%) Incident Management
18 18 (17.65%) VMware

Problem Management
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (11.76%) IIS
2 4 (3.92%) JBoss
3 3 (2.94%) MS Exchange
4 2 (1.96%) SharePoint
5 1 (0.98%) CMS
5 1 (0.98%) WebLogic
Applications
1 1 (0.98%) Chatbot
1 1 (0.98%) Microsoft Office
Business Applications
1 5 (4.90%) Dynamics CRM
Cloud Services
1 12 (11.76%) Microsoft Azure
1 12 (11.76%) Office 365
2 9 (8.82%) IaaS
2 9 (8.82%) PaaS
3 8 (7.84%) SaaS
4 6 (5.88%) Amazon AWS
5 5 (4.90%) Azure Active Directory
5 5 (4.90%) Dynamics 365
6 4 (3.92%) Mimecast
7 2 (1.96%) G Suite
Communications & Networking
1 22 (21.57%) Cisco ISE
1 22 (21.57%) Wireless
2 12 (11.76%) DNS
3 8 (7.84%) DHCP
3 8 (7.84%) Firewall
3 8 (7.84%) VPN
4 7 (6.86%) SAN
5 5 (4.90%) Wi-Fi
6 4 (3.92%) NAS
6 4 (3.92%) TCP/IP
7 3 (2.94%) H.323
7 3 (2.94%) HTTP
7 3 (2.94%) Internet
7 3 (2.94%) LAN
7 3 (2.94%) Unified Communications
7 3 (2.94%) VoIP
7 3 (2.94%) WAN
8 2 (1.96%) Cisco ASA
8 2 (1.96%) IP Telephony
8 2 (1.96%) SSH
Database & Business Intelligence
1 17 (16.67%) SQL Server
2 3 (2.94%) Relational Database
2 3 (2.94%) SQL Server 2008
2 3 (2.94%) SQL Server 2012
2 3 (2.94%) SQL Server 2014
3 1 (0.98%) Couchbase
3 1 (0.98%) Ingres
3 1 (0.98%) MongoDB
3 1 (0.98%) NoSQL
3 1 (0.98%) Oracle Database
3 1 (0.98%) Oracle Database 11g
3 1 (0.98%) Oracle Database 12c
3 1 (0.98%) Oracle Exadata
3 1 (0.98%) PostgreSQL
3 1 (0.98%) SQL Server 2016
Development Applications
1 2 (1.96%) JIRA
2 1 (0.98%) Talend Open Studio
General
1 12 (11.76%) Retail
2 5 (4.90%) Telecoms
3 3 (2.94%) Welsh Language
4 1 (0.98%) Law
4 1 (0.98%) Marketing
Job Titles
1 24 (23.53%) Support Engineer
2 22 (21.57%) Network Engineer
3 15 (14.71%) Applications Engineer
3 15 (14.71%) Applications Support
3 15 (14.71%) Applications Support Engineer
4 11 (10.78%) Lead Network Engineer
5 10 (9.80%) Service Manager
6 9 (8.82%) Infrastructure Engineer
7 7 (6.86%) Operations Manager
8 6 (5.88%) IT Support
9 5 (4.90%) 2nd Line Support
9 5 (4.90%) Collaboration Engineer
9 5 (4.90%) IT Manager
9 5 (4.90%) IT Operations Manager
9 5 (4.90%) IT Services Manager
9 5 (4.90%) Senior Infrastructure Engineer
9 5 (4.90%) Service Operations Manager
10 4 (3.92%) 3rd Line Engineer
10 4 (3.92%) 3rd Line Support
10 4 (3.92%) Analyst
Libraries, Frameworks & Software Standards
1 2 (1.96%) CSS
1 2 (1.96%) HTML
1 2 (1.96%) WebRTC
1 2 (1.96%) XML
2 1 (0.98%) SAP Basis
2 1 (0.98%) Web Services
Miscellaneous
1 29 (28.43%) User Experience
2 23 (22.55%) Analytical Skills
3 12 (11.76%) Management Information System
4 9 (8.82%) Enterprise Software
5 8 (7.84%) Data Centre
6 3 (2.94%) Client/Server
6 3 (2.94%) Enterprise Storage
7 2 (1.96%) Fat Client
7 2 (1.96%) PKI
7 2 (1.96%) Thin Client
8 1 (0.98%) Clustering
8 1 (0.98%) CMDB
8 1 (0.98%) Driving Licence
8 1 (0.98%) Linux Command Line
8 1 (0.98%) PMI
8 1 (0.98%) Replication
Operating Systems
1 34 (33.33%) Windows
2 28 (27.45%) Windows Server
3 17 (16.67%) Windows Server 2008
4 12 (11.76%) Linux
5 8 (7.84%) Unix
5 8 (7.84%) Windows Server 2012
6 4 (3.92%) CentOS
7 3 (2.94%) Android
7 3 (2.94%) Red Hat Enterprise Linux
8 2 (1.96%) AIX
Processes & Methodologies
1 64 (62.75%) ITIL
2 55 (53.92%) Continuous Improvement
3 50 (49.02%) Service Management
4 40 (39.22%) Service Delivery
5 38 (37.25%) ITSM
6 29 (28.43%) Stakeholder Management
6 29 (28.43%) TOGAF
7 27 (26.47%) Coaching
7 27 (26.47%) Runbook
8 24 (23.53%) IT Strategy
9 22 (21.57%) Change Control
10 20 (19.61%) Incident Management
11 16 (15.69%) SEO
12 15 (14.71%) Business Transformation
12 15 (14.71%) Capacity Management
13 11 (10.78%) Release Management
14 10 (9.80%) Agile Software Development
15 8 (7.84%) Change Management
15 8 (7.84%) Disaster Recovery
15 8 (7.84%) E-Commerce
Programming Languages
1 6 (5.88%) PowerShell
2 5 (4.90%) JavaScript
3 4 (3.92%) Java
4 2 (1.96%) SQL
5 1 (0.98%) ABAP
Qualifications
1 32 (31.37%) ITIL Certification
2 22 (21.57%) CCNA
2 22 (21.57%) CCNP
2 22 (21.57%) Cisco Certification
3 13 (12.75%) Microsoft Certification
4 9 (8.82%) Degree
5 7 (6.86%) MCITP
6 5 (4.90%) BPSS Clearance
6 5 (4.90%) MCSE
7 4 (3.92%) MCSA
8 3 (2.94%) Avaya Certification
9 1 (0.98%) PMI Certification
9 1 (0.98%) SC Cleared
9 1 (0.98%) Security Cleared
Quality Assurance & Compliance
1 45 (44.12%) SLA
2 15 (14.71%) QA
3 3 (2.94%) ISO/IEC 27001
System Software
1 27 (26.47%) Active Directory
2 12 (11.76%) VMware ESXi
2 12 (11.76%) VMware Infrastructure
3 11 (10.78%) Hyper-V
4 8 (7.84%) vSphere
5 4 (3.92%) XenApp
5 4 (3.92%) XenDesktop
Systems Management
1 5 (4.90%) SCCM
2 4 (3.92%) NetBackup
2 4 (3.92%) Systems Management Server (SMS)
3 2 (1.96%) Forefront Identity Manager
3 2 (1.96%) SCOM
3 2 (1.96%) SCOrch
3 2 (1.96%) SCSM
4 1 (0.98%) Cisco CUCM
4 1 (0.98%) Data Guard
4 1 (0.98%) HP Data Protector
4 1 (0.98%) Oracle Enterprise Manager
Vendors
1 33 (32.35%) Cisco
2 30 (29.41%) Microsoft
3 24 (23.53%) F5
4 23 (22.55%) SolarWinds
5 22 (21.57%) Infoblox
6 18 (17.65%) VMware
7 6 (5.88%) Oracle
8 5 (4.90%) Avaya
8 5 (4.90%) Citrix
8 5 (4.90%) HP
9 4 (3.92%) 3PAR
9 4 (3.92%) Red Hat
9 4 (3.92%) Veeam
9 4 (3.92%) Veritas
10 3 (2.94%) AppDynamics
10 3 (2.94%) SAP
11 2 (1.96%) Clearswift
11 2 (1.96%) Google
11 2 (1.96%) ServiceNow
12 1 (0.98%) Juniper