Period
to 16 October 2018

The following table provides summary statistics for permanent job vacancies advertised in Wales with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 16 October 2018 with a comparison to the same period in the previous 2 years.

Problem Management
UK > Wales
6 months to
16 Oct 2018
Same period 2017 Same period 2016
Rank 107 59 93
Rank change year-on-year -48 +34 +32
Permanent jobs citing Problem Management 30 79 57
As % of all permanent IT jobs advertised in Wales 1.48% 4.03% 2.17%
As % of the Processes & Methodologies category 1.66% 4.35% 2.42%
Number of salaries quoted 16 63 35
Wales median annual salary £42,500 £33,934 £35,000
Median salary % change year-on-year +25.24% -3.05% -23.08%
10th Percentile £31,250 £25,000 £28,100
90th Percentile £50,250 £51,949 £46,000
UK median annual salary £45,000 £44,250 £43,500
% change year-on-year +1.69% +1.72% -3.33%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
Wales
Permanent vacancies with a requirement for process or methodology skills 1,805 1,817 2,355
As % of all permanent IT jobs advertised in Wales 89.18% 92.61% 89.82%
Number of salaries quoted 1,462 1,569 1,992
Wales median annual salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.67% +2.74%
10th Percentile £25,000 £24,250 £22,500
90th Percentile £62,500 £57,500 £55,000
UK median annual salary £50,000 £50,000 £48,000
% change year-on-year - +4.17% +1.05%

Problem Management
Job Vacancy Trend in Wales

Job postings citing Problem Management as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for Problem Management in Wales

Problem Management
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in Wales.

Salary trend for Problem Management in Wales

Problem Management
Salary Histogram in Wales

The salary distribution of IT jobs citing Problem Management in Wales over the 6 months to 16 October 2018.

Salary histogram for Problem Management in Wales

Problem Management
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the Wales region over the 6 months to 16 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -28 12 £42,500 +34.23% 2
Mid Wales -10 11 - -
West Wales -2 5 £48,500 +42.93% 1
North Wales - 2 £32,500 -
Problem Management
UK

For the 6 months to 16 October 2018, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wales region with a requirement for Problem Management.

1 25 (83.33%) ITIL
2 20 (66.67%) Windows
2 20 (66.67%) Service Management
2 20 (66.67%) Windows Server
3 18 (60.00%) Problem-Solving
4 17 (56.67%) Microsoft
5 16 (53.33%) Active Directory
5 16 (53.33%) Microsoft Certification
6 15 (50.00%) Degree
7 14 (46.67%) Hyper-V
7 14 (46.67%) VMware
8 13 (43.33%) ITSM
9 12 (40.00%) Management Information System
9 12 (40.00%) DNS
9 12 (40.00%) VMware Infrastructure
9 12 (40.00%) Incident Management
10 11 (36.67%) Microsoft Azure
10 11 (36.67%) Continuous Improvement
10 11 (36.67%) ITIL Certification
10 11 (36.67%) SQL Server
10 11 (36.67%) Service Delivery
10 11 (36.67%) Decision-Making
11 10 (33.33%) Runbook
11 10 (33.33%) Proactive Management
11 10 (33.33%) Stakeholder Management
11 10 (33.33%) HP
11 10 (33.33%) SLA
11 10 (33.33%) User Experience
11 10 (33.33%) TOGAF
12 9 (30.00%) MCITP

Problem Management
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (20.00%) IIS
2 4 (13.33%) MS Exchange
3 2 (6.67%) SAS
Applications
1 1 (3.33%) Microsoft Office
Cloud Services
1 11 (36.67%) Microsoft Azure
2 6 (20.00%) Office 365
3 5 (16.67%) Amazon AWS
4 4 (13.33%) Mimecast
5 3 (10.00%) Azure Active Directory
Communications & Networking
1 12 (40.00%) DNS
2 8 (26.67%) DHCP
3 6 (20.00%) SAN
4 4 (13.33%) LAN
4 4 (13.33%) WAN
5 3 (10.00%) Firewall
5 3 (10.00%) Kerberos
6 2 (6.67%) NAS
6 2 (6.67%) VPN
7 1 (3.33%) Cisco ASA
7 1 (3.33%) Cisco Nexus
7 1 (3.33%) NetScaler
7 1 (3.33%) VoIP
7 1 (3.33%) Wireless
7 1 (3.33%) WLAN
Database & Business Intelligence
1 11 (36.67%) SQL Server
2 1 (3.33%) Relational Database
Development Applications
1 2 (6.67%) Team Foundation Server
General
1 3 (10.00%) Automotive
2 2 (6.67%) Welsh Language
3 1 (3.33%) Games
3 1 (3.33%) Telecoms
Job Titles
1 7 (23.33%) Infrastructure Engineer
1 7 (23.33%) Senior Infrastructure Engineer
2 6 (20.00%) Support Engineer
3 3 (10.00%) Collaboration Engineer
3 3 (10.00%) Incident Manager
3 3 (10.00%) IT Manager
3 3 (10.00%) Service Manager
4 2 (6.67%) Developer
4 2 (6.67%) IT Services Manager
4 2 (6.67%) Software Developer
5 1 (3.33%) Analyst
5 1 (3.33%) Incident and Problem Manager
5 1 (3.33%) IT Engineer
5 1 (3.33%) Major Incident Manager
5 1 (3.33%) Operations Engineer
5 1 (3.33%) Senior IT Engineer
5 1 (3.33%) Senior Operations Engineer
5 1 (3.33%) Senior Solutions Analyst
5 1 (3.33%) Solutions Analyst
5 1 (3.33%) Telecoms Manager
Libraries, Frameworks & Software Standards
1 3 (10.00%) SAML
2 2 (6.67%) .NET
2 2 (6.67%) CSS
3 1 (3.33%) COM
3 1 (3.33%) HTML
3 1 (3.33%) XML
Miscellaneous
1 12 (40.00%) Management Information System
2 10 (33.33%) User Experience
3 8 (26.67%) Enterprise Software
4 5 (16.67%) Clustering
4 5 (16.67%) Replication
5 4 (13.33%) Data Centre
5 4 (13.33%) Fat Client
5 4 (13.33%) Thin Client
6 3 (10.00%) Analytical Skills
7 2 (6.67%) Fintech
7 2 (6.67%) PKI
Operating Systems
1 20 (66.67%) Windows
1 20 (66.67%) Windows Server
2 8 (26.67%) Windows Server 2012
3 5 (16.67%) Windows Server 2008
4 1 (3.33%) Linux
Processes & Methodologies
1 25 (83.33%) ITIL
2 20 (66.67%) Service Management
3 18 (60.00%) Problem-Solving
4 13 (43.33%) ITSM
5 12 (40.00%) Incident Management
6 11 (36.67%) Continuous Improvement
6 11 (36.67%) Decision-Making
6 11 (36.67%) Service Delivery
7 10 (33.33%) Proactive Management
7 10 (33.33%) Runbook
7 10 (33.33%) Stakeholder Management
7 10 (33.33%) TOGAF
8 8 (26.67%) Agile Software Development
8 8 (26.67%) Infrastructure Engineering
9 7 (23.33%) Data Protection
9 7 (23.33%) Storage Management
10 6 (20.00%) Business Continuity
11 5 (16.67%) Capacity Management
11 5 (16.67%) IT Strategy
11 5 (16.67%) Project Management
Programming Languages
1 7 (23.33%) PowerShell
2 2 (6.67%) C#
2 2 (6.67%) JavaScript
2 2 (6.67%) SQL
3 1 (3.33%) Java
Qualifications
1 16 (53.33%) Microsoft Certification
2 15 (50.00%) Degree
3 11 (36.67%) ITIL Certification
4 9 (30.00%) MCITP
5 7 (23.33%) MCSA
6 2 (6.67%) MCSE
6 2 (6.67%) Security Cleared
7 1 (3.33%) PRINCE2 Certification
Quality Assurance & Compliance
1 10 (33.33%) SLA
2 4 (13.33%) ISO/IEC 27001
System Software
1 16 (53.33%) Active Directory
2 14 (46.67%) Hyper-V
3 12 (40.00%) VMware Infrastructure
4 7 (23.33%) VMware ESXi
5 3 (10.00%) Shibboleth
6 2 (6.67%) Virtual Machines
6 2 (6.67%) vSphere
7 1 (3.33%) XenApp
7 1 (3.33%) XenDesktop
Systems Management
1 6 (20.00%) SCOM
1 6 (20.00%) SCOrch
2 4 (13.33%) HP Data Protector
2 4 (13.33%) NetBackup
2 4 (13.33%) SCCM
2 4 (13.33%) SCSM
3 1 (3.33%) Systems Management Server (SMS)
Vendors
1 17 (56.67%) Microsoft
2 14 (46.67%) VMware
3 10 (33.33%) HP
4 5 (16.67%) Citrix
5 4 (13.33%) 3PAR
5 4 (13.33%) Actifio
5 4 (13.33%) Oracle
5 4 (13.33%) Veeam
5 4 (13.33%) Veritas
6 3 (10.00%) Cisco