Service Management Jobs in the Thames Valley

Service Management
South East > Thames Valley

The following table provides summary statistics for permanent job vacancies advertised in the Thames Valley with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 11 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
11 May 2024
Same period 2023 Same period 2022
Rank 89 98 166
Rank change year-on-year +9 +68 -33
Permanent jobs citing Service Management 187 189 117
As % of all permanent jobs advertised in the Thames Valley 2.78% 3.17% 1.68%
As % of the Processes & Methodologies category 3.28% 3.34% 1.81%
Number of salaries quoted 132 149 55
10th Percentile £26,500 £28,000 £24,000
25th Percentile £32,750 £31,250 £41,676
Median annual salary (50th Percentile) £52,500 £42,500 £55,000
Median % change year-on-year +23.53% -22.73% +5.26%
75th Percentile £59,000 £61,250 £67,500
90th Percentile £63,750 £69,300 £73,750
South East median annual salary £52,500 £52,500 £55,000
% change year-on-year - -4.55% +10.00%

All Process and Methodology Skills
Thames Valley

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the Thames Valley with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 5,702 5,652 6,458
As % of all permanent jobs advertised in the Thames Valley 84.81% 94.72% 92.79%
Number of salaries quoted 3,926 3,083 3,879
10th Percentile £29,000 £29,750 £31,250
25th Percentile £37,500 £40,000 £41,939
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - -
75th Percentile £65,000 £72,500 £72,125
90th Percentile £80,000 £87,500 £82,500
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Service Management
Job Vacancy Trend in the Thames Valley

Job postings citing Service Management as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for Service Management in the Thames Valley

Service Management
Salary Trend in the Thames Valley

3-month moving average salary quoted in jobs citing Service Management in the Thames Valley.

Salary trend for Service Management in the Thames Valley

Service Management
Salary Histogram in the Thames Valley

Salary distribution for jobs citing Service Management in the Thames Valley over the 6 months to 11 May 2024.

Salary histogram for Service Management in the Thames Valley

Service Management
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Thames Valley region over the 6 months to 11 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Berkshire +32 136 £55,000 +29.41% 15
Oxfordshire +5 38 £37,500 -28.57% 9
Buckinghamshire -25 13 £55,000 +29.41% 1
Service Management
South East

Service Management
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (11.76%) WebLogic
2 16 (8.56%) Microsoft Exchange
3 13 (6.95%) CMS
3 13 (6.95%) SharePoint
4 2 (1.07%) SAS
Applications
1 20 (10.70%) Microsoft Excel
1 20 (10.70%) Microsoft Office
2 15 (8.02%) Microsoft PowerPoint
3 11 (5.88%) MS Visio
Business Applications
1 4 (2.14%) Remedy ITSM
2 1 (0.53%) Dynamics NAV
2 1 (0.53%) SAP S/4HANA
Cloud Services
1 47 (25.13%) Microsoft 365
2 27 (14.44%) Azure
3 18 (9.63%) Entra ID
4 16 (8.56%) Power Platform
5 14 (7.49%) Azure Monitor
5 14 (7.49%) Azure Storage
6 13 (6.95%) OneDrive
7 11 (5.88%) Power Automate
7 11 (5.88%) PowerApps
7 11 (5.88%) ShareGate
8 5 (2.67%) Cloud Computing
9 2 (1.07%) AWS
9 2 (1.07%) Google Drive
9 2 (1.07%) OpenShift
10 1 (0.53%) Dynamics 365
10 1 (0.53%) Google Workspace
Communications & Networking
1 20 (10.70%) DNS
1 20 (10.70%) Firewall
2 18 (9.63%) DHCP
3 6 (3.21%) VPN
3 6 (3.21%) Wi-Fi
4 5 (2.67%) MPLS
4 5 (2.67%) SNMP
5 3 (1.60%) WAN
6 2 (1.07%) Intrusion Detection
6 2 (1.07%) SAN
6 2 (1.07%) SD-WAN
6 2 (1.07%) TCP/IP
6 2 (1.07%) VLAN
6 2 (1.07%) WLAN
7 1 (0.53%) Wireless
Database & Business Intelligence
1 22 (11.76%) Elasticsearch
2 16 (8.56%) Power BI
3 4 (2.14%) SQL Server
4 3 (1.60%) MySQL
5 1 (0.53%) Relational Database
Development Applications
1 4 (2.14%) AdminStudio
1 4 (2.14%) InstallShield
1 4 (2.14%) MSI
2 1 (0.53%) JIRA
General
1 100 (53.48%) Social Skills
2 40 (21.39%) Analytical Skills
3 22 (11.76%) Police
4 19 (10.16%) Finance
5 17 (9.09%) Inclusion and Diversity
5 17 (9.09%) Organisational Skills
6 15 (8.02%) Pharmaceutical
7 13 (6.95%) Public Sector
8 6 (3.21%) Telecoms
9 5 (2.67%) Presentation Skills
10 4 (2.14%) Retail
11 2 (1.07%) Digital Economy
11 2 (1.07%) Legal
12 1 (0.53%) Games
12 1 (0.53%) Influencing Skills
12 1 (0.53%) Law
12 1 (0.53%) Manufacturing
Job Titles
1 29 (15.51%) Analyst
2 26 (13.90%) Support Specialist
3 25 (13.37%) Senior
4 24 (12.83%) Lead
4 24 (12.83%) Support Analyst
5 23 (12.30%) Applications Support
5 23 (12.30%) Applications Support Analyst
6 22 (11.76%) Senior Analyst
6 22 (11.76%) Senior Applications Support
6 22 (11.76%) Senior Applications Support Analyst
6 22 (11.76%) Senior Support Analyst
7 17 (9.09%) Administrator
7 17 (9.09%) Team Leader
8 16 (8.56%) Infrastructure Support
8 16 (8.56%) ServiceNow Administrator
9 14 (7.49%) Active Directory Specialist
9 14 (7.49%) Active Directory Support
9 14 (7.49%) Azure Specialist
10 12 (6.42%) IT Support
11 11 (5.88%) Service Manager
Libraries, Frameworks & Software Standards
1 22 (11.76%) J2EE
1 22 (11.76%) Java EE
1 22 (11.76%) Spring
2 14 (7.49%) ARM Templates
3 5 (2.67%) NETCONF
4 3 (1.60%) Web Services
5 2 (1.07%) AngularJS
5 2 (1.07%) CSS
5 2 (1.07%) EDI
5 2 (1.07%) HTML
5 2 (1.07%) Twitter Bootstrap
Miscellaneous
1 24 (12.83%) Self-Motivation
2 14 (7.49%) PKI
3 13 (6.95%) Digital Signage
4 5 (2.67%) Cyber Threat
4 5 (2.67%) Driving Licence
5 4 (2.14%) Shadow IT
6 3 (1.60%) EMC VNX
7 2 (1.07%) CMDB
7 2 (1.07%) Data Centre
7 2 (1.07%) Grid Computing
7 2 (1.07%) Legacy Systems
8 1 (0.53%) CCTV
8 1 (0.53%) Clustering
8 1 (0.53%) Data Protection Act
8 1 (0.53%) Enterprise Software
8 1 (0.53%) Hybrid Cloud
8 1 (0.53%) Management Information System
8 1 (0.53%) Public Cloud
8 1 (0.53%) Smart Meter
Operating Systems
1 58 (31.02%) Windows
2 48 (25.67%) Windows Server
3 28 (14.97%) Windows Server 2016
3 28 (14.97%) Windows Server 2019
4 24 (12.83%) Unix
5 23 (12.30%) Windows 10
6 21 (11.23%) Linux
7 13 (6.95%) Windows Server 2012
8 12 (6.42%) Windows NT
9 4 (2.14%) Windows 7
10 3 (1.60%) CentOS
10 3 (1.60%) Rocky
11 2 (1.07%) Mac OS
12 1 (0.53%) Windows Server 2008
Processes & Methodologies
1 125 (66.84%) ITIL
2 61 (32.62%) ITSM
3 43 (22.99%) Customer Service
4 39 (20.86%) Incident Management
5 37 (19.79%) Agile
5 37 (19.79%) Service Delivery
6 36 (19.25%) Problem-Solving
7 35 (18.72%) Continuous Improvement
8 33 (17.65%) Actionable Insight
8 33 (17.65%) Enterprise Architecture
9 27 (14.44%) Project Management
10 26 (13.90%) Change Management
10 26 (13.90%) Release Management
11 25 (13.37%) DevOps
12 24 (12.83%) Containerisation
13 23 (12.30%) Stakeholder Management
14 22 (11.76%) Change Control
14 22 (11.76%) Enterprise Search
14 22 (11.76%) Impact Assessments
14 22 (11.76%) Information Management
Programming Languages
1 22 (11.76%) Java
1 22 (11.76%) Shell Script
2 18 (9.63%) C#
2 18 (9.63%) PowerShell
2 18 (9.63%) VB
3 14 (7.49%) Bicep
3 14 (7.49%) VBScript
4 13 (6.95%) JavaScript
5 3 (1.60%) SQL
6 1 (0.53%) T-SQL
Qualifications
1 95 (50.80%) Security Cleared
2 83 (44.39%) SC Cleared
3 54 (28.88%) DV Cleared
4 51 (27.27%) Degree
5 21 (11.23%) ITIL Foundation Certificate
6 11 (5.88%) ITIL Certification
6 11 (5.88%) Master's Degree
7 5 (2.67%) Microsoft Certification
8 4 (2.14%) Azure Certification
9 3 (1.60%) DBS Check
10 2 (1.07%) A+ Certification
10 2 (1.07%) BPSS Clearance
10 2 (1.07%) CCNA
10 2 (1.07%) Cisco Certification
10 2 (1.07%) HNC
Quality Assurance & Compliance
1 51 (27.27%) SLA
2 6 (3.21%) GDPR
3 5 (2.67%) HIPAA
4 4 (2.14%) Data Quality
4 4 (2.14%) ISO/IEC 20000
5 3 (1.60%) COBIT
6 1 (0.53%) ISO/IEC 27001
System Software
1 66 (35.29%) Active Directory
2 19 (10.16%) Firmware
3 14 (7.49%) Virtual Desktop
3 14 (7.49%) Virtual Machines
4 12 (6.42%) Hyper-V
5 9 (4.81%) VMware Infrastructure
6 4 (2.14%) Microsoft App-V
7 3 (1.60%) VMware ESXi
8 2 (1.07%) Docker
Systems Management
1 44 (23.53%) SCCM
2 34 (18.18%) SCOM
3 30 (16.04%) WSUS
4 24 (12.83%) Microsoft Intune
5 22 (11.76%) OpenSSO
5 22 (11.76%) Single Sign-On
6 16 (8.56%) Kubernetes
7 14 (7.49%) Active Directory Federation Services
8 12 (6.42%) Sysprep
9 7 (3.74%) NetBackup
10 3 (1.60%) EMC NetWorker
10 3 (1.60%) OpenView
10 3 (1.60%) vCenter Server
11 2 (1.07%) Nagios
12 1 (0.53%) Ansible
12 1 (0.53%) Jamf Pro
Vendors
1 83 (44.39%) Microsoft
2 35 (18.72%) ServiceNow
3 26 (13.90%) Remedy
4 25 (13.37%) Oracle
5 16 (8.56%) HP
6 14 (7.49%) VMware
7 13 (6.95%) Dynatrace
7 13 (6.95%) Riverbed
8 11 (5.88%) Nintex
9 10 (5.35%) Google
10 7 (3.74%) McAfee
11 4 (2.14%) Autodesk
11 4 (2.14%) BMC
12 3 (1.60%) EMC
12 3 (1.60%) Veeam
13 2 (1.07%) Aruba
13 2 (1.07%) Citrix
13 2 (1.07%) Dell
13 2 (1.07%) Meraki
13 2 (1.07%) SolarWinds