Service Management Jobs in the Thames Valley

Service Management
South East > Thames Valley

The table below provides summary statistics for permanent job vacancies advertised in the Thames Valley requiring Service Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Management over the 6 months leading up to 11 December 2024, comparing them to the same period in the previous two years.

6 months to
11 Dec 2024
Same period 2023 Same period 2022
Rank 106 36 88
Rank change year-on-year -70 +52 +25
Permanent jobs citing Service Management 91 229 227
As % of all permanent jobs advertised in the Thames Valley 2.36% 6.60% 3.62%
As % of the Processes & Methodologies category 2.64% 7.07% 3.81%
Number of salaries quoted 45 164 163
10th Percentile £41,320 £27,500 £28,500
25th Percentile £55,000 £29,500 £31,250
Median annual salary (50th Percentile) £62,500 £54,500 £50,000
Median % change year-on-year +14.68% +9.00% -
75th Percentile £122,500 £55,644 £68,125
90th Percentile - £74,100 £74,750
South East median annual salary £56,252 £54,500 £50,654
% change year-on-year +3.21% +7.59% -7.90%

All Process and Methodology Skills
Thames Valley

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the Thames Valley.

Permanent vacancies with a requirement for process or methodology skills 3,443 3,241 5,962
As % of all permanent jobs advertised in the Thames Valley 89.43% 93.37% 95.18%
Number of salaries quoted 1,656 2,124 3,490
10th Percentile £35,000 £32,113 £30,000
25th Percentile £45,000 £40,000 £40,588
Median annual salary (50th Percentile) £60,000 £55,000 £55,000
Median % change year-on-year +9.09% - -
75th Percentile £75,000 £68,750 £72,500
90th Percentile £88,000 £85,000 £85,000
South East median annual salary £57,500 £54,073 £55,000
% change year-on-year +6.34% -1.69% -

Service Management
Job Vacancy Trend in the Thames Valley

Job postings citing Service Management as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for Service Management in the Thames Valley

Service Management
Salary Trend in the Thames Valley

3-month moving average salary quoted in jobs citing Service Management in the Thames Valley.

Salary trend for Service Management in the Thames Valley

Service Management
Salary Histogram in the Thames Valley

Salary distribution for jobs citing Service Management in the Thames Valley over the 6 months to 11 December 2024.

Salary histogram for Service Management in the Thames Valley

Service Management
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Thames Valley region over the 6 months to 11 December 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Berkshire -48 62 £77,500 +41.52% 13
Oxfordshire -13 26 £49,000 +50.77% 3
Buckinghamshire -29 3 £58,750 -11.32% 6
Service Management
South East

Service Management
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (8.79%) Microsoft Exchange
2 1 (1.10%) SharePoint
Applications
1 16 (17.58%) Microsoft Office
2 1 (1.10%) Microsoft Excel
Cloud Services
1 14 (15.38%) Azure
2 10 (10.99%) Microsoft 365
3 8 (8.79%) SaaS
4 7 (7.69%) Azure Storage
5 6 (6.59%) AWS
5 6 (6.59%) Azure Monitor
5 6 (6.59%) Entra ID
6 5 (5.49%) IaaS
6 5 (5.49%) PaaS
7 2 (2.20%) GCP
8 1 (1.10%) Cloud Computing
8 1 (1.10%) Google Workspace
8 1 (1.10%) WhatsApp
Communications & Networking
1 10 (10.99%) Firewall
2 9 (9.89%) DHCP
2 9 (9.89%) DNS
3 8 (8.79%) TCP/IP
4 3 (3.30%) iSCSI
5 2 (2.20%) IPv4
5 2 (2.20%) LAN
5 2 (2.20%) SAN
5 2 (2.20%) VLAN
5 2 (2.20%) WAN
6 1 (1.10%) Broadband
6 1 (1.10%) MPLS
6 1 (1.10%) VPN
Development Applications
1 6 (6.59%) AdminStudio
1 6 (6.59%) InstallShield
1 6 (6.59%) MSI
General
1 55 (60.44%) Social Skills
2 21 (23.08%) Marketing
3 16 (17.58%) Organisational Skills
4 15 (16.48%) Finance
4 15 (16.48%) Manufacturing
5 6 (6.59%) Presentation Skills
6 4 (4.40%) Analytical Skills
7 2 (2.20%) Advertising
7 2 (2.20%) Inclusion and Diversity
7 2 (2.20%) Retail
8 1 (1.10%) Front Office
8 1 (1.10%) Legal
8 1 (1.10%) Public Sector
8 1 (1.10%) Telecoms
Job Titles
1 19 (20.88%) Sales Executive
1 19 (20.88%) Solutions Sales Executive
2 14 (15.38%) Technical Manager
3 8 (8.79%) Administrator
4 6 (6.59%) Active Directory Specialist
4 6 (6.59%) Active Directory Support
4 6 (6.59%) Applications Packager
4 6 (6.59%) Architect
4 6 (6.59%) Azure Specialist
4 6 (6.59%) SC Cleared Application Packager
4 6 (6.59%) Support Specialist
5 5 (5.49%) Build Engineer
5 5 (5.49%) Infrastructure Engineer
5 5 (5.49%) Windows Build Engineer
5 5 (5.49%) Windows Engineer
6 4 (4.40%) Senior
6 4 (4.40%) Senior Infrastructure Engineer
6 4 (4.40%) Solutions Architect
7 3 (3.30%) Help Desk Manager
7 3 (3.30%) IT Manager
Libraries, Frameworks & Software Standards
1 6 (6.59%) ARM Templates
2 1 (1.10%) HTML
2 1 (1.10%) RFC 2544
Miscellaneous
1 41 (45.05%) Self-Motivation
2 20 (21.98%) Driving Licence
3 6 (6.59%) PKI
3 6 (6.59%) Shadow IT
4 5 (5.49%) Cloud Native
4 5 (5.49%) Public Cloud
5 3 (3.30%) EMC VNX
5 3 (3.30%) Management Information System
5 3 (3.30%) Onboarding
5 3 (3.30%) Replication
6 2 (2.20%) Blog
6 2 (2.20%) Digital Media
7 1 (1.10%) CMDB
7 1 (1.10%) Data Centre
7 1 (1.10%) Fibre Optics
7 1 (1.10%) Hybrid Cloud
7 1 (1.10%) IoT
7 1 (1.10%) IVR
7 1 (1.10%) Learning Management System
Operating Systems
1 32 (35.16%) Windows
2 22 (24.18%) Windows Server
3 12 (13.19%) Windows 10
4 11 (12.09%) Windows Server 2016
4 11 (12.09%) Windows Server 2019
5 10 (10.99%) Linux
6 6 (6.59%) Windows 7
7 5 (5.49%) Windows NT
7 5 (5.49%) Windows Server 2012
8 3 (3.30%) Mac OS X
9 2 (2.20%) Mac OS
Processes & Methodologies
1 40 (43.96%) ITSM
2 37 (40.66%) ITIL
3 22 (24.18%) Problem-Solving
4 20 (21.98%) Agile
4 20 (21.98%) Service Delivery
5 19 (20.88%) B2B
5 19 (20.88%) B2B Sales
5 19 (20.88%) CRM
6 18 (19.78%) Continuous Improvement
6 18 (19.78%) Customer Service
7 17 (18.68%) Release Management
8 16 (17.58%) Coaching
8 16 (17.58%) Process Improvement
8 16 (17.58%) Project Management
9 13 (14.29%) DevOps
10 11 (12.09%) CI/CD
10 11 (12.09%) Infrastructure as Code
11 10 (10.99%) Change Management
12 7 (7.69%) Migration
12 7 (7.69%) Software Deployment
Programming Languages
1 13 (14.29%) C#
1 13 (14.29%) PowerShell
2 12 (13.19%) VB
3 6 (6.59%) Bicep
3 6 (6.59%) VBScript
4 1 (1.10%) Bash
4 1 (1.10%) JavaScript
4 1 (1.10%) Python
4 1 (1.10%) TypeScript
Qualifications
1 36 (39.56%) Degree
2 35 (38.46%) SC Cleared
2 35 (38.46%) Security Cleared
3 18 (19.78%) DV Cleared
4 14 (15.38%) NVQ Level 3
4 14 (15.38%) NVQ Level 4
5 7 (7.69%) ITIL Foundation Certificate
6 1 (1.10%) Azure Certification
6 1 (1.10%) CCNA
6 1 (1.10%) CCNP
6 1 (1.10%) Cisco Certification
6 1 (1.10%) Microsoft Certification
6 1 (1.10%) PRINCE2 Certification
Quality Assurance & Compliance
1 9 (9.89%) ISO/IEC 27001
2 8 (8.79%) ISO 9001
2 8 (8.79%) ISO/IEC 20000
3 5 (5.49%) QA
4 1 (1.10%) Cyber Essentials
4 1 (1.10%) Cyber Essentials PLUS
4 1 (1.10%) GDPR
4 1 (1.10%) HIPAA
4 1 (1.10%) PCI DSS
4 1 (1.10%) Sarbanes-Oxley
4 1 (1.10%) SLA
System Software
1 21 (23.08%) Active Directory
2 16 (17.58%) VMware Infrastructure
3 8 (8.79%) Virtual Desktop
3 8 (8.79%) VMware ESXi
4 6 (6.59%) Microsoft App-V
4 6 (6.59%) Virtual Machines
5 5 (5.49%) Firmware
6 2 (2.20%) Virtual Servers
Systems Management
1 19 (20.88%) SCCM
2 17 (18.68%) WSUS
3 8 (8.79%) Microsoft Intune
3 8 (8.79%) vCenter Server
4 6 (6.59%) Active Directory Federation Services
4 6 (6.59%) Kubernetes
4 6 (6.59%) SCOM
5 5 (5.49%) Sysprep
6 3 (3.30%) EMC NetWorker
6 3 (3.30%) Nagios
7 1 (1.10%) Ansible
7 1 (1.10%) NetBackup
7 1 (1.10%) Progress Chef
7 1 (1.10%) Puppet
Vendors
1 29 (31.87%) Microsoft
2 16 (17.58%) VMware
3 9 (9.89%) ServiceNow
4 8 (8.79%) Remedy
5 7 (7.69%) Apple
6 6 (6.59%) Autodesk
7 3 (3.30%) Brocade
7 3 (3.30%) EMC
7 3 (3.30%) Google
7 3 (3.30%) SolarWinds
7 3 (3.30%) Veeam
8 2 (2.20%) Citrix
8 2 (2.20%) Dynatrace
9 1 (1.10%) Cisco
9 1 (1.10%) IBM
9 1 (1.10%) Oracle
9 1 (1.10%) Qualys
9 1 (1.10%) Salesforce
9 1 (1.10%) SAP
9 1 (1.10%) Veritas