Head of Customer Relationship Management
UK

The median Head of Customer Relationship Management salary in the UK is £61,150 per year according to job vacancies posted during the 6 months to 14 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
14 May 2024
Same period 2023 Same period 2022
Rank 893 962 1230
Rank change year-on-year +69 +268 -300
Permanent jobs requiring a Head of CRM 3 13 7
As % of all permanent jobs advertised in the UK 0.003% 0.013% 0.004%
As % of the Job Titles category 0.003% 0.014% 0.005%
Number of salaries quoted 3 13 7
10th Percentile - £68,750 -
25th Percentile - £77,500 -
Median annual salary (50th Percentile) £61,150 £87,500 £120,000
Median % change year-on-year -30.11% -27.08% +98.35%
75th Percentile £64,200 £100,000 -
90th Percentile £66,030 - -
UK excluding London median annual salary - £56,500 -

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 93,739 91,836 153,630
% of permanent jobs with a recognized job title 94.65% 91.52% 96.11%
Number of salaries quoted 67,104 57,926 84,939
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,604
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £71,250 £80,750 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,000 £50,000
% change year-on-year -5.66% +6.00% +5.26%

Head of CRM
Job Vacancy Trend

Job postings that featured Head of CRM in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Head of CRM in the UK

Head of CRM
Salary Trend

3-month moving average salary quoted in jobs citing Head of CRM.

Salary trend for Head of CRM in the UK

Head of CRM
Top 3 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Head of CRM within the UK over the 6 months to 14 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +120 3 £61,150 -38.85% 1
England +71 3 £61,150 -30.11% 2
Work from Home +75 2 £61,150 -38.85% 2

Head of CRM Skill Set
Top 25 Co-occurring Skills and Capabilities

For the 6 months to 14 May 2024, Head of CRM job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Head of CRM in the job title.

1 3 (100.00%) CRM
2 2 (66.67%) Finance
2 2 (66.67%) Data Management
2 2 (66.67%) Data Analysis
2 2 (66.67%) Strategic Planning
2 2 (66.67%) GDPR
2 2 (66.67%) Supplier Relationship Management
2 2 (66.67%) Decision-Making
2 2 (66.67%) Data-Driven Decision Making
2 2 (66.67%) Budget Management
2 2 (66.67%) Analytics
3 1 (33.33%) Cybersecurity
3 1 (33.33%) Line Management
3 1 (33.33%) Degree
3 1 (33.33%) Computer Science
3 1 (33.33%) Azure
3 1 (33.33%) SaaS
3 1 (33.33%) Microsoft 365
3 1 (33.33%) Information Management
3 1 (33.33%) Programme Management
3 1 (33.33%) SQL
3 1 (33.33%) Windows
3 1 (33.33%) Project Management
3 1 (33.33%) Management Information System
3 1 (33.33%) Telecoms

Head of CRM Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (33.33%) Azure
1 1 (33.33%) Microsoft 365
1 1 (33.33%) SaaS
General
1 2 (66.67%) Finance
2 1 (33.33%) Telecoms
Miscellaneous
1 1 (33.33%) Management Information System
Operating Systems
1 1 (33.33%) Windows
Processes & Methodologies
1 3 (100.00%) CRM
2 2 (66.67%) Analytics
2 2 (66.67%) Budget Management
2 2 (66.67%) Data Analysis
2 2 (66.67%) Data Management
2 2 (66.67%) Data-Driven Decision Making
2 2 (66.67%) Decision-Making
2 2 (66.67%) Strategic Planning
2 2 (66.67%) Supplier Relationship Management
3 1 (33.33%) Computer Science
3 1 (33.33%) Cybersecurity
3 1 (33.33%) Information Management
3 1 (33.33%) Line Management
3 1 (33.33%) Programme Management
3 1 (33.33%) Project Management
Programming Languages
1 1 (33.33%) SQL
Qualifications
1 1 (33.33%) Degree
Quality Assurance & Compliance
1 2 (66.67%) GDPR