The median annual salary for a Service Operations Manager was £77,500 in advertised job vacancies during the 3 months to 24 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Operations Manager
UK
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 869 912 942
Rank change year-on-year +43 +30  
Permanent jobs requiring a Service Operations Manager 14 11 33
As % of all permanent IT jobs advertised in the UK 0.016% 0.011% 0.030%
As % of the Job Titles category 0.017% 0.012% 0.031%
Number of salaries quoted 5 9 17
Median salary £77,500 £44,738 £55,000
Median salary % change year-on-year +73.23% -18.65%  
90% offered a salary of more than £43,200 £40,200 £45,500
10% offered a salary of more than £88,000 £70,000 £75,000
UK excluding London median salary £43,500 £47,369 £55,000
% change year-on-year -8.16% -13.87%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 84418 95048 107138
As % of all permanent IT job vacancies advertised in the UK 95.97% 96.53% 96.59%
Number of salaries quoted 69006 80088 88313
Median salary £46,500 £47,500 £45,000
Median salary % change year-on-year -2.10% +5.55%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £74,000 £70,000 £71,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Service Operations Manager
Job Vacancy Trend

The job posting trend of jobs advertised that featured Service Operations Manager in the job title.

Job vacancy trend for Service Operations Manager in the UK

Service Operations Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Operations Manager.

Salary trend for Service Operations Manager in the UK

Service Operations Manager
Salary Histogram

The salary distribution of IT jobs citing Service Operations Manager over the 3 months to 24 June 2017.

Salary histogram for Service Operations Manager in the UK

Service Operations Manager
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Operations Manager within the UK over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +55 14 £77,500 +73.23%
London +33 7 £85,000 +174.19%
Sheffield - 3 - -
Yorkshire - 3 - -
South Yorkshire - 3 - -
Dorset - 2 £43,500 -
Poole - 2 £43,500 -
South West - 2 £43,500 -
North West -39 1 - -
South East - 1 - -
City of London - 1 £77,500 -
Surrey - 1 - -
Cheshire - 1 - -
Reigate - 1 - -
Knutsford - 1 - -

Service Operations Manager Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 24 June 2017, Service Operations Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Operations Manager in the job title.

1 22 (73.33%) ITIL
2 16 (53.33%) Finance
3 13 (43.33%) Problem Management
4 12 (40.00%) Incident Management
4 12 (40.00%) Data Centre
5 10 (33.33%) SLA
6 8 (26.67%) Service Delivery
6 8 (26.67%) ITIL V3
6 8 (26.67%) Continuous Improvement
7 7 (23.33%) SDLC
8 6 (20.00%) Analytical Skills
8 6 (20.00%) Service Management
8 6 (20.00%) Windows
9 5 (16.67%) AIX
9 5 (16.67%) Linux
9 5 (16.67%) Red Hat
9 5 (16.67%) ITIL Certification
9 5 (16.67%) Disaster Recovery
9 5 (16.67%) Document Management
9 5 (16.67%) Unified Communications
9 5 (16.67%) Degree
10 4 (13.33%) Red Hat Enterprise Linux
10 4 (13.33%) Robotic Process Automation
10 4 (13.33%) Operations Management
10 4 (13.33%) Time Management
10 4 (13.33%) Telecoms
10 4 (13.33%) IT Audit
10 4 (13.33%) Service Design
10 4 (13.33%) Virtual Infrastructure
11 3 (10.00%) VMware

Service Operations Manager Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (3.33%) Remedy ITSM
Communications & Networking
1 5 (16.67%) Unified Communications
General
1 16 (53.33%) Finance
2 4 (13.33%) Telecoms
3 2 (6.67%) Advertising
4 1 (3.33%) Banking
4 1 (3.33%) Investment Banking
Miscellaneous
1 12 (40.00%) Data Centre
2 6 (20.00%) Analytical Skills
3 1 (3.33%) Fintech
3 1 (3.33%) Foreign Exchange (FX)
3 1 (3.33%) Management Information System
Operating Systems
1 6 (20.00%) Windows
2 5 (16.67%) AIX
2 5 (16.67%) Linux
3 4 (13.33%) Red Hat Enterprise Linux
4 1 (3.33%) Unix
Processes & Methodologies
1 22 (73.33%) ITIL
2 13 (43.33%) Problem Management
3 12 (40.00%) Incident Management
4 8 (26.67%) Continuous Improvement
4 8 (26.67%) ITIL V3
4 8 (26.67%) Service Delivery
5 7 (23.33%) SDLC
6 6 (20.00%) Service Management
7 5 (16.67%) Disaster Recovery
7 5 (16.67%) Document Management
8 4 (13.33%) IT Audit
8 4 (13.33%) Operations Management
8 4 (13.33%) Robotic Process Automation
8 4 (13.33%) Service Design
8 4 (13.33%) Time Management
8 4 (13.33%) Virtual Infrastructure
9 3 (10.00%) Capacity Planning
9 3 (10.00%) People Management
9 3 (10.00%) Presales
9 3 (10.00%) Stakeholder Management
Qualifications
1 5 (16.67%) Degree
1 5 (16.67%) ITIL Certification
2 2 (6.67%) Security Cleared
Quality Assurance & Compliance
1 10 (33.33%) SLA
2 3 (10.00%) ISO/IEC 20000
System Software
1 2 (6.67%) VMware Infrastructure
2 1 (3.33%) Hyper-V
Vendors
1 5 (16.67%) Red Hat
2 3 (10.00%) VMware
3 2 (6.67%) Citrix
4 1 (3.33%) BMC
4 1 (3.33%) Microsoft
4 1 (3.33%) NetApp
4 1 (3.33%) Oracle
4 1 (3.33%) Remedy
4 1 (3.33%) SAP