Service Operations Manager Jobs

Service Operations Manager
UK

The median Service Operations Manager salary in the UK is £85,000 per year according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 898 982 1190
Rank change year-on-year +84 +208 -312
Permanent jobs requiring a Service Operations Manager 10 16 15
As % of all permanent jobs advertised in the UK 0.010% 0.015% 0.010%
As % of the Job Titles category 0.011% 0.016% 0.010%
Number of salaries quoted 9 15 12
10th Percentile £52,250 £46,750 £45,617
25th Percentile £61,250 £55,000 £47,891
Median annual salary (50th Percentile) £85,000 £67,500 £75,000
Median % change year-on-year +25.93% -10.00% +25.00%
75th Percentile £90,000 £74,375 £115,000
90th Percentile - £76,500 -
UK excluding London median annual salary £62,500 £67,500 £49,504
% change year-on-year -7.41% +36.35% +4.22%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 91,989 97,583 147,027
% of permanent jobs with a recognized job title 94.63% 91.61% 96.02%
Number of salaries quoted 66,379 61,119 85,881
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £53,000 £60,000 £60,000
Median % change year-on-year -11.67% - +9.09%
75th Percentile £71,250 £81,250 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

Service Operations Manager
Job Vacancy Trend

Job postings that featured Service Operations Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Service Operations Manager in the UK

Service Operations Manager
Salary Trend

3-month moving average salary quoted in jobs citing Service Operations Manager.

Salary trend for Service Operations Manager in the UK

Service Operations Manager
Salary Histogram

Salary distribution for jobs citing Service Operations Manager over the 6 months to 19 April 2024.

Salary histogram for Service Operations Manager in the UK

Service Operations Manager
Top 9 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Operations Manager within the UK over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +129 10 £85,000 +21.43% 3
UK excluding London +13 7 £62,500 -7.41% 3
Midlands - 4 £73,250 -
Work from Home +92 3 £56,500 -19.29%
London - 3 £85,000 -
South West -6 2 £62,500 +31.58%
East Midlands - 2 £90,000 -
West Midlands - 2 £56,500 -
South East +3 1 - - 2

Service Operations Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 19 April 2024, Service Operations Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Service Operations Manager in the job title.

1 7 (70.00%) Service Management
2 6 (60.00%) Service Delivery
2 6 (60.00%) ITIL
3 4 (40.00%) ITSM
3 4 (40.00%) Finance
3 4 (40.00%) ITIL Certification
3 4 (40.00%) Problem Management
4 3 (30.00%) Microsoft Office
4 3 (30.00%) Microsoft
4 3 (30.00%) Budget Management
5 2 (20.00%) Stakeholder Management
5 2 (20.00%) Citrix
5 2 (20.00%) Incident Management
5 2 (20.00%) Operations Management
5 2 (20.00%) JIRA
5 2 (20.00%) Confluence
5 2 (20.00%) Continuous Improvement
5 2 (20.00%) Fund Management
5 2 (20.00%) Banking
5 2 (20.00%) Root Cause Analysis
5 2 (20.00%) Reinsurance
5 2 (20.00%) Decision-Making
5 2 (20.00%) Major Incident Management
5 2 (20.00%) Social Skills
5 2 (20.00%) SIAM
6 1 (10.00%) Onboarding
6 1 (10.00%) Contract Management
6 1 (10.00%) Machine Learning
6 1 (10.00%) People Management
6 1 (10.00%) Change Control

Service Operations Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (20.00%) Confluence
Applications
1 3 (30.00%) Microsoft Office
Development Applications
1 2 (20.00%) JIRA
General
1 4 (40.00%) Finance
2 2 (20.00%) Banking
2 2 (20.00%) Social Skills
3 1 (10.00%) Law
3 1 (10.00%) Legal
3 1 (10.00%) Telecoms
Miscellaneous
1 2 (20.00%) Reinsurance
2 1 (10.00%) Onboarding
Processes & Methodologies
1 7 (70.00%) Service Management
2 6 (60.00%) ITIL
2 6 (60.00%) Service Delivery
3 4 (40.00%) ITSM
3 4 (40.00%) Problem Management
4 3 (30.00%) Budget Management
5 2 (20.00%) Continuous Improvement
5 2 (20.00%) Decision-Making
5 2 (20.00%) Fund Management
5 2 (20.00%) Incident Management
5 2 (20.00%) Major Incident Management
5 2 (20.00%) Operations Management
5 2 (20.00%) Root Cause Analysis
5 2 (20.00%) SIAM
5 2 (20.00%) Stakeholder Management
6 1 (10.00%) Change Control
6 1 (10.00%) Contract Management
6 1 (10.00%) Machine Learning
6 1 (10.00%) People Management
6 1 (10.00%) Risk Analysis
Qualifications
1 4 (40.00%) ITIL Certification
Vendors
1 3 (30.00%) Microsoft
2 2 (20.00%) Citrix