The median annual salary for a Service Operations Manager was £60,000 in advertised job vacancies during the 3 months to 30 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Operations Manager
UK
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 838 933 949
Rank change year-on-year +95 +16  
Permanent jobs requiring a Service Operations Manager 14 17 20
As % of all permanent IT jobs advertised in the UK 0.016% 0.016% 0.019%
As % of the Job Titles category 0.017% 0.017% 0.019%
Number of salaries quoted 11 14 20
Median salary £60,000 £42,000 £57,500
Median salary % change year-on-year +42.85% -26.95%  
90% offered a salary of more than £47,500 £42,000 £46,800
10% offered a salary of more than £62,000 £80,000 £70,500
UK excluding London median salary £62,000 £42,000 £55,000
% change year-on-year +47.61% -23.63%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 82331 100795 104032
As % of all permanent IT job vacancies advertised in the UK 96.29% 96.38% 96.64%
Number of salaries quoted 68376 84445 84981
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,995 £41,500 £40,000
% change year-on-year +1.19% +3.75%  

Service Operations Manager
Job Vacancy Trend

The job posting trend of jobs advertised that featured Service Operations Manager in the job title.

Job vacancy trend for Service Operations Manager in the UK

Service Operations Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Operations Manager.

Salary trend for Service Operations Manager in the UK

Service Operations Manager
Salary Histogram

The salary distribution of IT jobs citing Service Operations Manager over the 3 months to 30 March 2017.

Salary histogram for Service Operations Manager in the UK

Service Operations Manager
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Operations Manager within the UK over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +73 14 £60,000 +42.85%
Essex - 5 £62,000 -
East of England - 5 £62,000 -
Chelmsford - 5 £62,000 -
London +67 4 £60,000 -
South East +60 2 - -
Cheshire - 2 £48,500 -
Buckinghamshire - 2 - -
Milton Keynes - 2 - -
North West - 2 £48,500 -
Feltham - 1 £60,000 -
Knutsford - 1 £42,000 -
Poole - 1 £47,500 -
Dorset - 1 £47,500 -
South West - 1 £47,500 -

Service Operations Manager Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 30 March 2017, Service Operations Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Operations Manager in the job title.

1 31 (73.81%) ITIL
2 24 (57.14%) Problem Management
3 23 (54.76%) Incident Management
4 20 (47.62%) ITIL V3
5 17 (40.48%) Data Centre
5 17 (40.48%) SDLC
6 15 (35.71%) Service Delivery
6 15 (35.71%) Finance
7 10 (23.81%) Service Management
7 10 (23.81%) Project Management
8 9 (21.43%) Continuous Improvement
9 5 (11.90%) Process Improvement
9 5 (11.90%) Telecoms
10 4 (9.52%) Stakeholder Management
10 4 (9.52%) Change Management
10 4 (9.52%) SLA
10 4 (9.52%) Degree
10 4 (9.52%) Banking
10 4 (9.52%) Release Management
11 3 (7.14%) Root Cause Analysis
11 3 (7.14%) Change Control
11 3 (7.14%) Agile Software Development
11 3 (7.14%) Quality Management
12 2 (4.76%) B2B
12 2 (4.76%) Mobile Games
12 2 (4.76%) Games
12 2 (4.76%) Internet
12 2 (4.76%) PRINCE2
12 2 (4.76%) MBA
12 2 (4.76%) VMware

Service Operations Manager Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (2.38%) Remedy ITSM
Communications & Networking
1 2 (4.76%) Internet
2 1 (2.38%) Cisco Wireless
2 1 (2.38%) Network Security
2 1 (2.38%) Wireless
Development Applications
1 2 (4.76%) JIRA
General
1 15 (35.71%) Finance
2 5 (11.90%) Telecoms
3 4 (9.52%) Banking
4 2 (4.76%) Games
4 2 (4.76%) Marketing
4 2 (4.76%) Retail
5 1 (2.38%) Advertising
5 1 (2.38%) Corporate Banking
5 1 (2.38%) Financial Institution
Miscellaneous
1 17 (40.48%) Data Centre
2 2 (4.76%) Analytical Skills
2 2 (4.76%) iPad
2 2 (4.76%) Mobile Games
2 2 (4.76%) User Experience
3 1 (2.38%) Private Cloud
Processes & Methodologies
1 31 (73.81%) ITIL
2 24 (57.14%) Problem Management
3 23 (54.76%) Incident Management
4 20 (47.62%) ITIL V3
5 17 (40.48%) SDLC
6 15 (35.71%) Service Delivery
7 10 (23.81%) Project Management
7 10 (23.81%) Service Management
8 9 (21.43%) Continuous Improvement
9 5 (11.90%) Process Improvement
10 4 (9.52%) Change Management
10 4 (9.52%) Release Management
10 4 (9.52%) Stakeholder Management
11 3 (7.14%) Agile Software Development
11 3 (7.14%) Change Control
11 3 (7.14%) Quality Management
11 3 (7.14%) Root Cause Analysis
12 2 (4.76%) DevOps
12 2 (4.76%) Kanban
12 2 (4.76%) Marketing Strategy
Qualifications
1 4 (9.52%) Degree
2 2 (4.76%) MBA
2 2 (4.76%) Security Cleared
3 1 (2.38%) CCIP
3 1 (2.38%) CCNA
3 1 (2.38%) CCNP
3 1 (2.38%) Cisco Certification
3 1 (2.38%) ITIL Certification
3 1 (2.38%) MCDST
3 1 (2.38%) MCITP
3 1 (2.38%) MCSA
3 1 (2.38%) MCSE
3 1 (2.38%) Microsoft Certification
Quality Assurance & Compliance
1 4 (9.52%) SLA
System Software
1 1 (2.38%) Hyper-V
1 1 (2.38%) VMware Infrastructure
Systems Management
1 1 (2.38%) Cisco Prime
Vendors
1 2 (4.76%) VMware
2 1 (2.38%) BMC
2 1 (2.38%) Cisco
2 1 (2.38%) Remedy