Desktop Support Job Trends in Wales

Desktop Support
UK > Wales

The median Desktop Support salary in Wales is £35,000 per year, according to job vacancies posted during the 6 months leading to 4 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
4 Nov 2025
Same period 2024 Same period 2023
Rank 65 - 85
Rank change year-on-year - - +49
Permanent jobs requiring a Desktop Support 5 0 8
As % of all permanent jobs in Wales 0.54% - 0.86%
As % of the Job Titles category 0.63% - 0.90%
Number of salaries quoted 3 0 8
10th Percentile - - -
25th Percentile £32,500 - £26,250
Median annual salary (50th Percentile) £35,000 - £27,500
Median % change year-on-year - - +10.00%
75th Percentile £37,500 - £28,750
90th Percentile - - -
UK median annual salary £35,000 £34,000 £32,500
% change year-on-year +2.94% +4.62% -

All Permanent IT Job Vacancies
Wales

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Wales with a recognized job title 793 1,180 886
% of permanent jobs with a recognized job title 85.82% 97.04% 95.06%
Number of salaries quoted 590 752 698
10th Percentile £26,145 £28,500 £27,920
25th Percentile £33,500 £35,000 £35,000
Median annual salary (50th Percentile) £48,500 £45,000 £46,210
Median % change year-on-year +7.78% -2.62% -7.58%
75th Percentile £60,000 £60,000 £61,250
90th Percentile £74,711 £70,000 £72,433
UK median annual salary £52,500 £57,000 £60,000
% change year-on-year -7.89% -5.00% -

Desktop Support
Job Vacancy Trend in Wales

Historical trend showing the proportion of permanent IT job postings featuring 'Desktop Support' in the job title relative to all permanent IT jobs advertised in Wales.

Desktop Support job vacancy trend in Wales

Desktop Support
Salary Trend in Wales

Salary distribution trend for Desktop Support job vacancies in Wales.

Salary distribution trend for Desktop Support job vacancies in Wales

Desktop Support
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the Wales region over the 6 months to 4 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South Wales - 5 £35,000 -
Desktop Support
UK

Desktop Support Skill Set
Top 28 Co-Occurring Skills & Capabilities in Wales

For the 6 months to 4 November 2025, Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Wales region featuring Desktop Support in the job title.

1 5 (100.00%) Customer Service
1 5 (100.00%) Microsoft
1 5 (100.00%) Microsoft 365
2 3 (60.00%) Active Directory
2 3 (60.00%) Azure
2 3 (60.00%) DHCP
2 3 (60.00%) DNS
2 3 (60.00%) Microsoft Certification
2 3 (60.00%) Microsoft Intune
3 2 (40.00%) Analytics
3 2 (40.00%) Cisco
3 2 (40.00%) Continuous Improvement
3 2 (40.00%) CTC Cleared
3 2 (40.00%) Customer Acquisition
3 2 (40.00%) Customer Experience
3 2 (40.00%) Cybersecurity
3 2 (40.00%) Degree
3 2 (40.00%) Entra ID
3 2 (40.00%) ITIL
3 2 (40.00%) Microsoft Office
3 2 (40.00%) Patch Management
3 2 (40.00%) SC Cleared
3 2 (40.00%) Security Cleared
3 2 (40.00%) SLA
3 2 (40.00%) Software Deployment
3 2 (40.00%) Ticket Management
3 2 (40.00%) Windows
3 2 (40.00%) Windows 10

Desktop Support Skill Set
Co-Occurring Skills & Capabilities in Wales by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 2 (40.00%) Microsoft Office
Cloud Services
1 5 (100.00%) Microsoft 365
2 3 (60.00%) Azure
3 2 (40.00%) Entra ID
Communications & Networking
1 3 (60.00%) DHCP
1 3 (60.00%) DNS
General
1 5 (100.00%) Social Skills
2 2 (40.00%) Back Office
Operating Systems
1 2 (40.00%) Windows
1 2 (40.00%) Windows 10
Processes & Methodologies
1 5 (100.00%) Customer Service
2 2 (40.00%) Analytics
2 2 (40.00%) Continuous Improvement
2 2 (40.00%) Customer Acquisition
2 2 (40.00%) Customer Experience
2 2 (40.00%) Cybersecurity
2 2 (40.00%) ITIL
2 2 (40.00%) Patch Management
2 2 (40.00%) Software Deployment
2 2 (40.00%) Ticket Management
Qualifications
1 3 (60.00%) Microsoft Certification
2 2 (40.00%) CTC Cleared
2 2 (40.00%) Degree
2 2 (40.00%) SC Cleared
2 2 (40.00%) Security Cleared
Quality Assurance & Compliance
1 2 (40.00%) SLA
System Software
1 3 (60.00%) Active Directory
Systems Management
1 3 (60.00%) Microsoft Intune
Vendors
1 5 (100.00%) Microsoft
2 2 (40.00%) Cisco