IT Support Technician Jobs in the West Midlands

IT Support Technician
England > West Midlands

The median IT Support Technician salary in the West Midlands is £28,500 per year, according to job vacancies posted during the 6 months leading to 13 December 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
13 Dec 2024
Same period 2023 Same period 2022
Rank 208 162 292
Rank change year-on-year -46 +130 -29
Permanent jobs requiring an IT Support Technician 6 13 12
As % of all permanent jobs advertised in the West Midlands 0.12% 0.41% 0.15%
As % of the Job Titles category 0.13% 0.44% 0.16%
Number of salaries quoted 6 13 12
10th Percentile £25,750 - £25,575
25th Percentile £26,438 £22,750 £27,188
Median annual salary (50th Percentile) £28,500 £26,000 £29,000
Median % change year-on-year +9.62% -10.34% +20.83%
75th Percentile £29,813 £33,750 £29,500
90th Percentile £33,750 £37,300 -
England median annual salary £30,000 £27,000 £26,500
% change year-on-year +11.11% +1.89% +10.42%

All Permanent IT Job Vacancies
West Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the West Midlands with a recognized job title 4,585 2,976 7,584
% of permanent jobs with a recognized job title 93.67% 94.51% 94.06%
Number of salaries quoted 2,144 2,483 4,329
10th Percentile £31,250 £26,500 £29,500
25th Percentile £40,000 £33,750 £40,000
Median annual salary (50th Percentile) £52,500 £50,000 £52,000
Median % change year-on-year +5.00% -3.85% +4.00%
75th Percentile £67,500 £63,750 £66,000
90th Percentile £80,000 £76,250 £80,000
England median annual salary £58,500 £60,000 £60,000
% change year-on-year -2.50% - +1.44%

IT Support Technician
Job Vacancy Trend in the West Midlands

Job postings that featured IT Support Technician in the job title as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for IT Support Technician in the West Midlands

IT Support Technician
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing IT Support Technician in the West Midlands.

Salary trend for IT Support Technician in the West Midlands

IT Support Technician
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Technician within the West Midlands region over the 6 months to 13 December 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Staffordshire -18 5 £28,500 -10.24% 1
Birmingham -31 1 £35,000 +12.90% 2
IT Support Technician
England

IT Support Technician Skill Set
Top 27 Co-occurring Skills and Capabilities in the West Midlands

For the 6 months to 13 December 2024, IT Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Midlands region featuring IT Support Technician in the job title.

1 4 (66.67%) Social Skills
1 4 (66.67%) Microsoft
2 3 (50.00%) Active Directory
2 3 (50.00%) Windows
2 3 (50.00%) VMware
2 3 (50.00%) Microsoft 365
2 3 (50.00%) Windows 10
3 2 (33.33%) Problem-Solving
3 2 (33.33%) Driving Licence
3 2 (33.33%) Windows 7
3 2 (33.33%) Linux
3 2 (33.33%) SharePoint
3 2 (33.33%) Microsoft Office
3 2 (33.33%) SLA
4 1 (16.67%) Business Intelligence
4 1 (16.67%) Azure
4 1 (16.67%) Degree
4 1 (16.67%) Hyper-V
4 1 (16.67%) Service Management
4 1 (16.67%) ITSM
4 1 (16.67%) Data Security
4 1 (16.67%) Power Platform
4 1 (16.67%) Organisational Skills
4 1 (16.67%) Remote Desktop
4 1 (16.67%) Power BI
4 1 (16.67%) Microsoft Intune
4 1 (16.67%) OneDrive

IT Support Technician Skill Set
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (33.33%) SharePoint
Applications
1 2 (33.33%) Microsoft Office
Cloud Services
1 3 (50.00%) Microsoft 365
2 1 (16.67%) Azure
2 1 (16.67%) OneDrive
2 1 (16.67%) Power Platform
Communications & Networking
1 1 (16.67%) Remote Desktop
Database & Business Intelligence
1 1 (16.67%) Power BI
General
1 4 (66.67%) Social Skills
2 1 (16.67%) Organisational Skills
Miscellaneous
1 2 (33.33%) Driving Licence
Operating Systems
1 3 (50.00%) Windows
1 3 (50.00%) Windows 10
2 2 (33.33%) Linux
2 2 (33.33%) Windows 7
Processes & Methodologies
1 2 (33.33%) Problem-Solving
2 1 (16.67%) Business Intelligence
2 1 (16.67%) Data Security
2 1 (16.67%) ITSM
2 1 (16.67%) Service Management
Qualifications
1 1 (16.67%) Degree
Quality Assurance & Compliance
1 2 (33.33%) SLA
System Software
1 3 (50.00%) Active Directory
2 1 (16.67%) Hyper-V
Systems Management
1 1 (16.67%) Microsoft Intune
Vendors
1 4 (66.67%) Microsoft
2 3 (50.00%) VMware