Service Delivery Manager Jobs in the West Midlands

Service Delivery Manager
England > West Midlands

The median Service Delivery Manager salary in the West Midlands is £48,750 per year, according to job vacancies posted during the 6 months leading to 15 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
15 May 2025
Same period 2024 Same period 2023
Rank 194 223 239
Rank change year-on-year +29 +16 +34
Permanent jobs requiring a Service Delivery Manager 3 30 21
As % of all permanent jobs advertised in the West Midlands 0.070% 0.41% 0.33%
As % of the Job Titles category 0.077% 0.43% 0.37%
Number of salaries quoted 2 20 17
10th Percentile £46,375 £45,300 £46,550
25th Percentile £46,563 £50,656 £50,750
Median annual salary (50th Percentile) £48,750 £62,500 £60,000
Median % change year-on-year -22.00% +4.17% +9.09%
75th Percentile £51,563 £65,000 £67,500
90th Percentile £52,125 £67,250 £71,250
England median annual salary £62,500 £55,000 £62,500
% change year-on-year +13.64% -12.00% +4.17%

All Permanent IT Job Vacancies
West Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the West Midlands with a recognized job title 3,901 6,944 5,710
% of permanent jobs with a recognized job title 90.57% 94.23% 90.15%
Number of salaries quoted 1,753 5,206 3,266
10th Percentile £28,822 £26,250 £30,000
25th Percentile £35,000 £35,000 £39,000
Median annual salary (50th Percentile) £52,500 £50,000 £52,500
Median % change year-on-year +5.00% -4.76% +5.00%
75th Percentile £65,000 £63,750 £67,500
90th Percentile £77,500 £77,500 £78,750
England median annual salary £57,000 £53,500 £60,800
% change year-on-year +6.54% -12.01% +1.33%

Service Delivery Manager
Job Vacancy Trend in the West Midlands

Job postings that featured Service Delivery Manager in the job title as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for Service Delivery Manager in the West Midlands

Service Delivery Manager
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing Service Delivery Manager in the West Midlands.

Salary trend for Service Delivery Manager in the West Midlands

Service Delivery Manager
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery Manager within the West Midlands region over the 6 months to 15 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Solihull +12 1 £47,500 +15.15% 4
Warwickshire -9 1 - - 1
Service Delivery Manager
England

Service Delivery Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in the West Midlands

For the 6 months to 15 May 2025, Service Delivery Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Midlands region featuring Service Delivery Manager in the job title.

1 3 (100.00%) Service Delivery
2 2 (66.67%) ITIL
2 2 (66.67%) Problem Management
3 1 (33.33%) Data Protection
3 1 (33.33%) SC Cleared
3 1 (33.33%) Security Cleared
3 1 (33.33%) Capacity Planning
3 1 (33.33%) Stakeholder Engagement
3 1 (33.33%) High Availability
3 1 (33.33%) SIEM
3 1 (33.33%) ISACA
3 1 (33.33%) Vulnerability Management
3 1 (33.33%) FortiGate
3 1 (33.33%) Cybersecurity
3 1 (33.33%) ServiceNow
3 1 (33.33%) Analytical Skills
3 1 (33.33%) Performance Metrics
3 1 (33.33%) SANS
3 1 (33.33%) Virtual Machines
3 1 (33.33%) Data Loss Prevention
3 1 (33.33%) Problem-Solving
3 1 (33.33%) Cisco Firepower
3 1 (33.33%) Risk Register
3 1 (33.33%) Incident Response
3 1 (33.33%) Service Catalogue
3 1 (33.33%) Tenable
3 1 (33.33%) SLA
3 1 (33.33%) Cisco
3 1 (33.33%) CISSP
3 1 (33.33%) CISA

Service Delivery Manager Skill Set
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (33.33%) Cisco Firepower
1 1 (33.33%) Firewall
General
1 1 (33.33%) Analytical Skills
Processes & Methodologies
1 3 (100.00%) Service Delivery
2 2 (66.67%) ITIL
2 2 (66.67%) Problem Management
3 1 (33.33%) Capacity Planning
3 1 (33.33%) Cybersecurity
3 1 (33.33%) Data Loss Prevention
3 1 (33.33%) Data Protection
3 1 (33.33%) Disaster Recovery
3 1 (33.33%) Economics
3 1 (33.33%) High Availability
3 1 (33.33%) Incident Management
3 1 (33.33%) IT Governance
3 1 (33.33%) ITSM
3 1 (33.33%) Performance Metrics
3 1 (33.33%) Problem-Solving
3 1 (33.33%) Risk Management
3 1 (33.33%) SIEM
3 1 (33.33%) Stakeholder Engagement
3 1 (33.33%) Stakeholder Management
3 1 (33.33%) Vulnerability Management
Qualifications
1 1 (33.33%) CISA
1 1 (33.33%) CISM
1 1 (33.33%) CISSP
1 1 (33.33%) GIAC
1 1 (33.33%) ISACA
1 1 (33.33%) SANS
1 1 (33.33%) SC Cleared
1 1 (33.33%) Security Cleared
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 1 (33.33%) Virtual Machines
Systems Management
1 1 (33.33%) FortiGate
Vendors
1 1 (33.33%) Cisco
1 1 (33.33%) ServiceNow
1 1 (33.33%) Tenable