ITSM Jobs in West Yorkshire

IT Service Management (ITSM)
Yorkshire > West Yorkshire

The table below provides summary statistics for permanent job vacancies advertised in West Yorkshire requiring ITSM skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITSM over the 6 months leading up to 22 May 2025, comparing them to the same period in the previous two years.

6 months to
22 May 2025
Same period 2024 Same period 2023
Rank 84 111 189
Rank change year-on-year +27 +78 -3
Permanent jobs citing ITSM 27 45 49
As % of all permanent jobs advertised in West Yorkshire 1.99% 1.50% 0.98%
As % of the Processes & Methodologies category 2.08% 1.75% 1.00%
Number of salaries quoted 16 32 37
10th Percentile £30,000 £25,000 £35,750
25th Percentile £32,500 £29,563 £40,250
Median annual salary (50th Percentile) £47,500 £44,637 £50,000
Median % change year-on-year +6.41% -10.73% +90.48%
75th Percentile £67,500 £53,750 £65,000
90th Percentile £79,375 £94,125 £71,991
Yorkshire median annual salary £41,250 £41,774 £45,000
% change year-on-year -1.25% -7.17% +42.86%

All Process and Methodology Skills
West Yorkshire

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in West Yorkshire.

Permanent vacancies with a requirement for process or methodology skills 1,297 2,570 4,900
As % of all permanent jobs advertised in West Yorkshire 95.51% 85.38% 98.14%
Number of salaries quoted 680 1,860 2,275
10th Percentile £25,313 £28,000 £34,025
25th Percentile £37,313 £39,000 £41,250
Median annual salary (50th Percentile) £53,750 £52,500 £55,000
Median % change year-on-year +2.38% -4.55% +4.76%
75th Percentile £75,000 £69,500 £73,750
90th Percentile £97,500 £84,964 £87,009
Yorkshire median annual salary £47,683 £50,000 £55,000
% change year-on-year -4.63% -9.09% +9.62%

ITSM
Job Vacancy Trend in West Yorkshire

Job postings citing ITSM as a proportion of all IT jobs advertised in West Yorkshire.

Job vacancy trend for ITSM in West Yorkshire

ITSM
Salary Trend in West Yorkshire

3-month moving average salary quoted in jobs citing ITSM in West Yorkshire.

Salary trend for ITSM in West Yorkshire

ITSM
Salary Histogram in West Yorkshire

Salary distribution for jobs citing ITSM in West Yorkshire over the 6 months to 22 May 2025.

Salary histogram for ITSM in West Yorkshire

ITSM
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the West Yorkshire region over the 6 months to 22 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Leeds +52 25 £57,500 +15.02% 14
Ossett - 2 £30,000 - 1
ITSM
Yorkshire

ITSM
Co-occurring Skills and Capabilities in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (22.22%) Confluence
Business Applications
1 2 (7.41%) SAP Business One
Cloud Services
1 5 (18.52%) AWS
1 5 (18.52%) AWS CloudFormation
1 5 (18.52%) AWS Lambda
1 5 (18.52%) AWS Step Functions
1 5 (18.52%) GitHub
1 5 (18.52%) Serverless
2 3 (11.11%) Microsoft 365
3 2 (7.41%) Amazon CloudWatch
3 2 (7.41%) Datadog
3 2 (7.41%) Google Workspace
4 1 (3.70%) Azure
4 1 (3.70%) SaaS
Communications & Networking
1 4 (14.81%) NAS
1 4 (14.81%) SAN
2 1 (3.70%) DHCP
2 1 (3.70%) DNS
2 1 (3.70%) Firewall
2 1 (3.70%) TCP/IP
2 1 (3.70%) VPN
Development Applications
1 8 (29.63%) JIRA
General
1 14 (51.85%) Social Skills
2 4 (14.81%) Back Office
3 2 (7.41%) Influencing Skills
3 2 (7.41%) Retail
4 1 (3.70%) Analytical Skills
Job Titles
1 8 (29.63%) Developer
1 8 (29.63%) ServiceNow Developer
2 6 (22.22%) Architect
3 4 (14.81%) Senior
3 4 (14.81%) Support Engineer
4 3 (11.11%) IT Manager
4 3 (11.11%) Security Architect
4 3 (11.11%) Senior Developer
4 3 (11.11%) Senior ServiceNow Developer
5 2 (7.41%) 3rd Line Engineer
5 2 (7.41%) 3rd Line Support
5 2 (7.41%) 3rd Line Support Engineer
5 2 (7.41%) Analyst
5 2 (7.41%) Help Desk Analyst
5 2 (7.41%) IT Analyst
5 2 (7.41%) ServiceNow Architect
6 1 (3.70%) New Business Development Manager
6 1 (3.70%) Platform Architect
6 1 (3.70%) Senior ServiceNow Consultant
6 1 (3.70%) ServiceNow Consultant
Libraries, Frameworks & Software Standards
1 8 (29.63%) REST
1 8 (29.63%) SOAP
1 8 (29.63%) Web Services
Miscellaneous
1 10 (37.04%) CMDB
2 4 (14.81%) Data Centre
2 4 (14.81%) Hybrid Cloud
2 4 (14.81%) Operational Technology
3 2 (7.41%) Cloud Native
4 1 (3.70%) Product Ownership
Operating Systems
1 4 (14.81%) Windows
2 1 (3.70%) Linux
2 1 (3.70%) Mac OS
2 1 (3.70%) Windows Server
Processes & Methodologies
1 15 (55.56%) ITIL
1 15 (55.56%) Problem-Solving
2 9 (33.33%) Continuous Improvement
3 7 (25.93%) Cybersecurity
4 6 (22.22%) Agile
4 6 (22.22%) API Integration
4 6 (22.22%) Collaborative Working
4 6 (22.22%) DevOps
4 6 (22.22%) IT Strategy
4 6 (22.22%) Scrum
4 6 (22.22%) Service Management
4 6 (22.22%) Stakeholder Engagement
4 6 (22.22%) Thought Leadership
5 5 (18.52%) Artificial Intelligence
5 5 (18.52%) Business Strategy
5 5 (18.52%) CI/CD
5 5 (18.52%) Infrastructure as Code
6 4 (14.81%) Customer Service
6 4 (14.81%) High Availability
6 4 (14.81%) Technical Leadership
Programming Languages
1 8 (29.63%) JavaScript
2 1 (3.70%) Bicep
2 1 (3.70%) PowerShell
Qualifications
1 4 (14.81%) SC Cleared
1 4 (14.81%) Security Cleared
2 2 (7.41%) ITIL Certification
Quality Assurance & Compliance
1 1 (3.70%) GRC
System Software
1 2 (7.41%) Active Directory
Systems Management
1 2 (7.41%) Prometheus
2 1 (3.70%) Ansible
2 1 (3.70%) Microsoft Intune
2 1 (3.70%) Terraform
Vendors
1 12 (44.44%) ServiceNow
2 2 (7.41%) Google
2 2 (7.41%) Salesforce
2 2 (7.41%) SAP
2 2 (7.41%) Splunk
2 2 (7.41%) Sun
3 1 (3.70%) Atlassian
3 1 (3.70%) Microsoft