Hybrid/Remote Service Desk Management Job Trends

Service Desk Management
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Desk Management skills. It covers permanent job vacancies from the 6 months leading up to 14 January 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 354 422 470
Rank change year-on-year +68 +48 +152
Permanent jobs citing Service Desk Management 20 19 19
As % of all permanent jobs with remote/hybrid work options 0.13% 0.12% 0.088%
As % of the Processes & Methodologies category 0.15% 0.12% 0.094%
Number of salaries quoted 20 7 18
10th Percentile £32,500 £37,750 £29,325
25th Percentile £40,000 £38,750 £31,563
Median annual salary (50th Percentile) £45,000 £42,500 £35,000
Median % change year-on-year +5.88% +21.43% -19.08%
75th Percentile £57,500 £61,875 £49,688
90th Percentile - £63,000 £75,250
UK median annual salary £45,000 £42,500 £35,000
% change year-on-year +5.88% +21.43% -19.54%

All Process & Methodology Skills
Work from Home

Service Desk Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 13,245 15,409 20,193
As % of all permanent jobs with a WFH option 87.44% 93.79% 93.51%
Number of salaries quoted 8,423 9,065 16,344
10th Percentile £30,000 £36,250 £36,250
25th Percentile £41,781 £47,000 £45,000
Median annual salary (50th Percentile) £60,000 £62,500 £60,000
Median % change year-on-year -4.00% +4.17% -4.00%
75th Percentile £80,000 £82,500 £78,750
90th Percentile £100,000 £100,000 £97,500
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -4.00%

Service Desk Management
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Desk Management and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Desk Management job vacancy trend for remote/hybrid jobs

Service Desk Management
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Desk Management.

Salary distribution trend for jobs with remote/hybrid work options citing Service Desk Management

Service Desk Management
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Desk Management over the 6 months to 14 January 2026.

Service Desk Management salary histogram for jobs with remote/hybrid work options

Service Desk Management
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 20 (100.00%) Automotive
Job Titles
1 14 (70.00%) IT Support
2 10 (50.00%) 3rd Line Support
3 6 (30.00%) 3rd Line Engineer
3 6 (30.00%) 3rd Line Network Engineer
3 6 (30.00%) 3rd Line Support Engineer
3 6 (30.00%) Network Engineer
3 6 (30.00%) Network Support
3 6 (30.00%) Network Support Engineer
3 6 (30.00%) Support Engineer
4 5 (25.00%) Cisco Support
4 5 (25.00%) Junior
4 5 (25.00%) Junior IT Support
Processes & Methodologies
1 20 (100.00%) Logistics
1 20 (100.00%) Mentoring
1 20 (100.00%) Network Management
2 15 (75.00%) Network Monitoring
Vendors
1 5 (25.00%) Cisco