Period
to

The median annual salary for a 3rd Line Engineer was £46,000 in advertised job vacancies in Work from Home during the 6 months to 19 August 2022.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Engineer
UK > Work from Home
6 months to
19 Aug 2022
Same period 2021 Same period 2020
Rank 619 524 264
Rank change year-on-year -95 -260 +65
Permanent jobs requiring a 3rd Line Engineer 244 141 49
As % of all permanent jobs with a WFH option 0.33% 0.34% 0.56%
As % of the Job Titles category 0.35% 0.36% 0.59%
Number of salaries quoted 233 135 43
10th Percentile £32,000 £34,250 £30,300
25th Percentile £40,000 £39,750 £36,875
Median annual salary (50th Percentile) £46,000 £45,000 £42,500
Median % change year-on-year +2.22% +5.88% +11.84%
75th Percentile £55,000 £48,750 £58,750
90th Percentile £59,750 £54,500 £60,000
UK median annual salary £45,000 £40,000 £42,500
% change year-on-year +12.50% -5.88% +6.25%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Work from Home
Permanent vacancies in Work from Home with a recognized job title 69,644 38,689 8,354
% of permanent IT jobs with a recognized job title 93.45% 93.23% 95.04%
Number of salaries quoted 42,545 29,699 7,308
10th Percentile £36,250 £33,750 £32,500
25th Percentile £46,250 £42,500 £41,750
Median annual salary (50th Percentile) £60,000 £55,000 £55,000
Median % change year-on-year +9.09% - -
75th Percentile £80,000 £73,750 £72,500
90th Percentile £95,000 £90,000 £85,000
UK median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - +10.00%

3rd Line Engineer
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured 3rd Line Engineer in the job title as a proportion of all IT jobs advertised.

3rd Line Engineer trend for jobs with a WFH option

3rd Line Engineer
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing 3rd Line Engineer.

3rd Line Engineer salary trend for jobs with a WFH option

3rd Line Engineer
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing 3rd Line Engineer over the 6 months to 19 August 2022.

3rd Line Engineer salary histogram for jobs with a WFH option

3rd Line Engineer Skill Set
Top 30 Co-occurring IT Skills in Jobs with a WFH Option

For the 6 months to 19 August 2022, 3rd Line Engineer job roles required the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with a WFH option featuring 3rd Line Engineer in the job title.

1 155 (63.52%) Windows
2 148 (60.66%) Microsoft
3 129 (52.87%) Active Directory
4 128 (52.46%) Microsoft 365
5 121 (49.59%) Azure
6 118 (48.36%) Windows Server
7 84 (34.43%) VMware
8 74 (30.33%) Infrastructure Engineering
9 72 (29.51%) ITIL
10 71 (29.10%) DNS
11 67 (27.46%) LAN
12 66 (27.05%) Firewall
13 61 (25.00%) WAN
14 60 (24.59%) DHCP
15 57 (23.36%) VMware Infrastructure
16 55 (22.54%) Data Centre
17 54 (22.13%) Cisco
18 53 (21.72%) PowerShell
19 52 (21.31%) SCCM
20 50 (20.49%) MS Exchange
20 50 (20.49%) Service Delivery
21 48 (19.67%) Hyper-V
22 41 (16.80%) AWS
22 41 (16.80%) Customer Service
23 39 (15.98%) Social Skills
24 38 (15.57%) Azure Active Directory
24 38 (15.57%) VPN
25 36 (14.75%) Finance
25 36 (14.75%) Problem-Solving
26 35 (14.34%) Microsoft Intune

3rd Line Engineer Skill Set
Co-occurring IT Skills with a WFH Option by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 50 (20.49%) MS Exchange
2 23 (9.43%) SharePoint
3 11 (4.51%) Skype for Business
4 6 (2.46%) Exchange Server 2013
5 4 (1.64%) IIS
6 1 (0.41%) Apache
6 1 (0.41%) Exchange Server 2010
Applications
1 18 (7.38%) Microsoft Office
Business Applications
1 2 (0.82%) Remedy ITSM
2 1 (0.41%) Dynamics CRM
2 1 (0.41%) SAP WM
Cloud Services
1 128 (52.46%) Microsoft 365
2 121 (49.59%) Azure
3 41 (16.80%) AWS
4 38 (15.57%) Azure Active Directory
5 12 (4.92%) OneDrive
6 9 (3.69%) IaaS
7 8 (3.28%) Amazon EC2
7 8 (3.28%) Amazon S3
7 8 (3.28%) AWS Elastic Beanstalk
7 8 (3.28%) AWS Lambda
7 8 (3.28%) Azure Cosmos DB
7 8 (3.28%) Route 53
7 8 (3.28%) Virtual Private Cloud
8 7 (2.87%) Power Platform
9 6 (2.46%) PaaS
9 6 (2.46%) Serverless
10 4 (1.64%) Mimecast
11 2 (0.82%) Dynamics 365
11 2 (0.82%) SaaS
12 1 (0.41%) Google Workspace
Communications & Networking
1 71 (29.10%) DNS
2 67 (27.46%) LAN
3 66 (27.05%) Firewall
4 61 (25.00%) WAN
5 60 (24.59%) DHCP
6 38 (15.57%) VPN
7 35 (14.34%) TCP/IP
8 25 (10.25%) WLAN
9 23 (9.43%) SAN
10 21 (8.61%) Wireless
11 20 (8.20%) VLAN
12 18 (7.38%) Wi-Fi
13 15 (6.15%) Cisco ASA
13 15 (6.15%) Cisco Firepower
14 14 (5.74%) Cisco Nexus
15 11 (4.51%) Skype
16 10 (4.10%) NetScaler
17 8 (3.28%) NAS
18 7 (2.87%) Ethernet
18 7 (2.87%) SD-WAN
Database & Business Intelligence
1 14 (5.74%) SQL Server
2 4 (1.64%) Amazon RDS
3 1 (0.41%) Power BI
3 1 (0.41%) Relational Database
Development Applications
1 4 (1.64%) JIRA
General
1 39 (15.98%) Social Skills
2 36 (14.75%) Finance
3 31 (12.70%) Public Sector
4 23 (9.43%) Telecoms
5 22 (9.02%) Analytical Skills
6 13 (5.33%) Law
7 12 (4.92%) Legal
8 11 (4.51%) Manufacturing
9 10 (4.10%) Advertising
10 8 (3.28%) Electronics
10 8 (3.28%) Marketing
11 5 (2.05%) Retail
12 3 (1.23%) Banking
13 2 (0.82%) Organisational Skills
14 1 (0.41%) Automotive
14 1 (0.41%) Documentation Skills
14 1 (0.41%) Military
Libraries, Frameworks & Software Standards
1 6 (2.46%) Middleware
2 5 (2.05%) Software Packaging
3 1 (0.41%) LDAP
Miscellaneous
1 55 (22.54%) Data Centre
2 19 (7.79%) Replication
3 13 (5.33%) Management Information System
4 12 (4.92%) AS400
5 10 (4.10%) EMC VNX
6 9 (3.69%) Driving Licence
7 7 (2.87%) Clustering
8 4 (1.64%) Linux Command Line
8 4 (1.64%) PKI
8 4 (1.64%) Public Cloud
9 3 (1.23%) Data Protection Act
9 3 (1.23%) Self-Motivation
10 2 (0.82%) CMDB
10 2 (0.82%) Enterprise Software
10 2 (0.82%) Smartphone
11 1 (0.41%) Algorithms
11 1 (0.41%) Life Science
11 1 (0.41%) NHS
11 1 (0.41%) Renewable Energy
11 1 (0.41%) VLE
Operating Systems
1 155 (63.52%) Windows
2 118 (48.36%) Windows Server
3 33 (13.52%) Windows 10
4 30 (12.30%) Windows Server 2012
5 27 (11.07%) Windows Server 2019
6 26 (10.66%) Windows Server 2016
7 16 (6.56%) Windows Server 2008
8 14 (5.74%) Linux
9 12 (4.92%) OS/400
10 10 (4.10%) Windows Server 2003
11 7 (2.87%) CentOS
11 7 (2.87%) Ubuntu
12 6 (2.46%) Windows 7
12 6 (2.46%) Windows 8
13 4 (1.64%) SUSE
14 2 (0.82%) VMS
Processes & Methodologies
1 74 (30.33%) Infrastructure Engineering
2 72 (29.51%) ITIL
3 50 (20.49%) Service Delivery
4 41 (16.80%) Customer Service
5 36 (14.75%) Problem-Solving
6 34 (13.93%) Incident Management
7 25 (10.25%) Business Continuity
8 24 (9.84%) Disaster Recovery
9 19 (7.79%) Network Management
10 18 (7.38%) Change Management
10 18 (7.38%) Problem Management
11 16 (6.56%) Task Automation
12 15 (6.15%) Continuous Improvement
12 15 (6.15%) Mentoring
12 15 (6.15%) Service Management
13 14 (5.74%) Application Packaging
14 13 (5.33%) Identity Management
14 13 (5.33%) Proactive Monitoring
15 11 (4.51%) Agile
15 11 (4.51%) Proactive Maintenance
Programming Languages
1 53 (21.72%) PowerShell
2 26 (10.66%) SQL
3 12 (4.92%) C
4 4 (1.64%) Bash
5 2 (0.82%) T-SQL
5 2 (0.82%) VBScript
6 1 (0.41%) Java
6 1 (0.41%) PL/SQL
6 1 (0.41%) Python
Qualifications
1 30 (12.30%) Microsoft Certification
2 28 (11.48%) Security Cleared
3 26 (10.66%) Cisco Certification
4 24 (9.84%) MCSE
5 21 (8.61%) SC Cleared
6 20 (8.20%) CCNP
7 15 (6.15%) MCP
8 11 (4.51%) ITIL Foundation Certificate
9 10 (4.10%) CCNA
9 10 (4.10%) MCSA
10 7 (2.87%) VMware Certified Professional (VCP)
11 5 (2.05%) AWS Certification
11 5 (2.05%) AWS Certified Cloud Practitioner
12 3 (1.23%) CTC Cleared
12 3 (1.23%) DBS Check
13 2 (0.82%) Azure Certification
13 2 (0.82%) MCITP
14 1 (0.41%) A+ Certification
14 1 (0.41%) Degree
14 1 (0.41%) JNCIA
Quality Assurance & Compliance
1 32 (13.11%) SLA
2 1 (0.41%) ISO/IEC 27001
System Software
1 129 (52.87%) Active Directory
2 57 (23.36%) VMware Infrastructure
3 48 (19.67%) Hyper-V
4 18 (7.38%) vSphere
5 15 (6.15%) VMware ESXi
6 13 (5.33%) Virtual Machines
7 7 (2.87%) Citrix Hypervisor
7 7 (2.87%) XenDesktop
8 6 (2.46%) XenApp
9 4 (1.64%) Terminal Services
10 2 (0.82%) Firmware
10 2 (0.82%) Virtual Desktop
10 2 (0.82%) Virtual Servers
11 1 (0.41%) Docker
11 1 (0.41%) NFS
11 1 (0.41%) VirtualBox
11 1 (0.41%) VMware Workstation
Systems Management
1 52 (21.31%) SCCM
2 35 (14.34%) Microsoft Intune
3 15 (6.15%) Active Directory Federation Services
3 15 (6.15%) FortiGate
4 12 (4.92%) SCOM
5 6 (2.46%) Jamf Pro
5 6 (2.46%) NetBackup
5 6 (2.46%) Tivoli Storage Manager
6 5 (2.05%) Microsoft Clustering
6 5 (2.05%) SCVMM
6 5 (2.05%) vCenter Server
7 4 (1.64%) SCOrch
8 3 (1.23%) HP Data Protector
8 3 (1.23%) WSUS
9 2 (0.82%) Failover Clustering
9 2 (0.82%) Kubernetes
9 2 (0.82%) McAfee ePO
10 1 (0.41%) Autotask
10 1 (0.41%) ServiceCenter
10 1 (0.41%) Single Sign-On
Vendors
1 148 (60.66%) Microsoft
2 84 (34.43%) VMware
3 54 (22.13%) Cisco
4 28 (11.48%) HP
5 22 (9.02%) Palo Alto
6 20 (8.20%) IBM
7 19 (7.79%) Citrix
8 14 (5.74%) NetApp
9 12 (4.92%) CheckPoint
9 12 (4.92%) Fortinet
9 12 (4.92%) Meraki
9 12 (4.92%) Veeam
10 11 (4.51%) 3PAR
10 11 (4.51%) EMC
11 10 (4.10%) Brocade
12 9 (3.69%) SAP
13 8 (3.28%) CloudEndure
13 8 (3.28%) Extreme Networks
13 8 (3.28%) Ruckus Wireless
13 8 (3.28%) SolarWinds