Support Engineer Jobs with Hybrid/Remote/WFH Options

Support Engineer
UK > Work from Home

The median Support Engineer salary for remote or hybrid work is £40,000 per year, according to job vacancies posted during the 6 months leading to 7 July 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
7 Jul 2025
Same period 2024 Same period 2023
Rank 136 188 213
Rank change year-on-year +52 +25 +127
Permanent jobs requiring a Support Engineer 515 601 558
As % of all permanent jobs with a WFH option 2.49% 1.77% 1.55%
As % of the Job Titles category 2.73% 1.84% 1.61%
Number of salaries quoted 255 546 499
10th Percentile £27,850 £26,000 £25,000
25th Percentile £31,250 £29,500 £30,000
Median annual salary (50th Percentile) £40,000 £35,000 £35,000
Median % change year-on-year +14.29% - -2.78%
75th Percentile £52,500 £45,000 £47,000
90th Percentile £58,000 £51,250 £65,000
UK median annual salary £37,500 £32,500 £34,000
% change year-on-year +15.38% -4.41% -

All Permanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 18,899 32,692 34,558
% of permanent jobs with a recognized job title 91.54% 96.20% 95.89%
Number of salaries quoted 10,547 24,557 25,709
10th Percentile £25,267 £32,500 £36,750
25th Percentile £38,750 £42,500 £46,650
Median annual salary (50th Percentile) £55,000 £56,000 £62,500
Median % change year-on-year -1.79% -10.40% +4.17%
75th Percentile £75,000 £75,000 £80,627
90th Percentile £98,474 £95,000 £100,000
UK median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

Support Engineer
Trend for Jobs with a WFH Option

Job vacancies with remote working options which featured Support Engineer in the job title as a proportion of all IT jobs advertised.

Support Engineer trend for jobs with Hybrid/Remote/WFH options

Support Engineer
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with remote working options citing Support Engineer.

Support Engineer salary trend for jobs with a WFH option

Support Engineer
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with remote working options citing Support Engineer over the 6 months to 7 July 2025.

Support Engineer salary histogram for jobs with a WFH option

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 7 July 2025, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with hybrid or remote work options featuring Support Engineer in the job title.

1 360 (69.90%) Windows
2 335 (65.05%) Social Skills
3 329 (63.88%) Microsoft
4 320 (62.14%) Active Directory
5 263 (51.07%) Degree
6 225 (43.69%) Windows Server 2012
7 218 (42.33%) Proactive Monitoring
8 217 (42.14%) Proactive Maintenance
9 216 (41.94%) Coaching
10 215 (41.75%) Procure-to-Pay
10 215 (41.75%) Broadcast Engineering
10 215 (41.75%) Post-Production
10 215 (41.75%) Sun
10 215 (41.75%) Broadband
11 111 (21.55%) Microsoft 365
12 109 (21.17%) Azure
13 101 (19.61%) Problem-Solving
14 76 (14.76%) Customer Service
15 75 (14.56%) Windows Server
16 63 (12.23%) Firewall
16 63 (12.23%) Microsoft Exchange
17 62 (12.04%) Driving Licence
18 44 (8.54%) VMware
18 44 (8.54%) PowerShell
19 42 (8.16%) Microsoft Intune
20 39 (7.57%) Mentoring
21 38 (7.38%) VMware Infrastructure
22 37 (7.18%) Wi-Fi
22 37 (7.18%) Siemens
23 36 (6.99%) SharePoint

Support Engineer Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 63 (12.23%) Microsoft Exchange
2 36 (6.99%) SharePoint
3 11 (2.14%) Confluence
4 6 (1.17%) IIS
5 1 (0.19%) CMS
5 1 (0.19%) Skype for Business
5 1 (0.19%) Umbraco
Applications
1 25 (4.85%) Microsoft Office
2 5 (0.97%) Microsoft Project
3 1 (0.19%) AutoCAD
3 1 (0.19%) Weka
Business Applications
1 6 (1.17%) Oracle Applications
1 6 (1.17%) Oracle EBS
2 4 (0.78%) Salesforce CRM
3 2 (0.39%) Dynamics CRM
3 2 (0.39%) Elite 3E
3 2 (0.39%) Oracle ERP
Cloud Services
1 111 (21.55%) Microsoft 365
2 109 (21.17%) Azure
3 28 (5.44%) Entra ID
4 24 (4.66%) SaaS
5 22 (4.27%) OneDrive
6 21 (4.08%) AWS
7 3 (0.58%) Cloud Computing
7 3 (0.58%) Dynamics 365
7 3 (0.58%) Google Workspace
7 3 (0.58%) Mimecast
7 3 (0.58%) Power Platform
7 3 (0.58%) PowerApps
8 2 (0.39%) Amazon EC2
8 2 (0.39%) Amazon S3
8 2 (0.39%) AWS CloudFormation
8 2 (0.39%) AWS Lambda
8 2 (0.39%) Azure Monitor
8 2 (0.39%) IaaS
8 2 (0.39%) Serverless
9 1 (0.19%) PaaS
Communications & Networking
1 215 (41.75%) Broadband
2 63 (12.23%) Firewall
3 37 (7.18%) Wi-Fi
4 34 (6.60%) WAN
5 32 (6.21%) LAN
6 25 (4.85%) DNS
7 23 (4.47%) SAN
8 18 (3.50%) DHCP
8 18 (3.50%) Internet
9 14 (2.72%) VPN
10 12 (2.33%) NAS
10 12 (2.33%) VLAN
10 12 (2.33%) VoIP
11 11 (2.14%) SD-WAN
11 11 (2.14%) TCP/IP
12 6 (1.17%) Multicast
12 6 (1.17%) Remote Desktop
12 6 (1.17%) Unified Communications
12 6 (1.17%) Wireless
13 5 (0.97%) SSH
Database & Business Intelligence
1 23 (4.47%) SQL Server
2 6 (1.17%) DB2
3 2 (0.39%) Elasticsearch
Development Applications
1 9 (1.75%) JIRA
2 5 (0.97%) GitLab
2 5 (0.97%) SonarQube
2 5 (0.97%) Sonatype Nexus
3 4 (0.78%) Git
4 1 (0.19%) Fiddler
4 1 (0.19%) JUnit
4 1 (0.19%) Visual Studio
General
1 335 (65.05%) Social Skills
2 23 (4.47%) Analytical Skills
2 23 (4.47%) Finance
2 23 (4.47%) Inclusion and Diversity
3 11 (2.14%) Telecoms
4 10 (1.94%) Games
4 10 (1.94%) Manufacturing
4 10 (1.94%) Retail
5 8 (1.55%) Legal
6 7 (1.36%) Organisational Skills
7 6 (1.17%) Marketing
8 5 (0.97%) Public Sector
9 3 (0.58%) Advertising
9 3 (0.58%) Electronics
9 3 (0.58%) Law
9 3 (0.58%) Police
10 2 (0.39%) Back Office
10 2 (0.39%) Documentation Skills
11 1 (0.19%) Front Office
Libraries, Frameworks & Software Standards
1 10 (1.94%) 802.1X
2 6 (1.17%) Middleware
2 6 (1.17%) Oracle Fusion
2 6 (1.17%) REST
3 3 (0.58%) XML
4 2 (0.39%) Elastic Stack
5 1 (0.19%) CSS
5 1 (0.19%) Express.js
5 1 (0.19%) HTML
5 1 (0.19%) Microsoft Graph
5 1 (0.19%) ModSecurity
5 1 (0.19%) Node.js
5 1 (0.19%) OAuth
5 1 (0.19%) OLE
5 1 (0.19%) OpenID
5 1 (0.19%) React
5 1 (0.19%) SAML
5 1 (0.19%) SOAP
5 1 (0.19%) Web Services
5 1 (0.19%) WSH
Miscellaneous
1 62 (12.04%) Driving Licence
2 29 (5.63%) Self-Motivation
3 27 (5.24%) Onboarding
4 8 (1.55%) Replication
5 7 (1.36%) Data Centre
6 6 (1.17%) EPoS
7 5 (0.97%) Clustering
7 5 (0.97%) Distributed Computing
7 5 (0.97%) Enterprise Storage
8 4 (0.78%) Management Information System
8 4 (0.78%) Robotics
8 4 (0.78%) Video Conferencing
9 2 (0.39%) Equities
9 2 (0.39%) Fat Client
9 2 (0.39%) Renewable Energy
9 2 (0.39%) Thin Client
10 1 (0.19%) Cloud Native
10 1 (0.19%) Distributed Applications
10 1 (0.19%) Housing Association
10 1 (0.19%) Linux Command Line
Operating Systems
1 360 (69.90%) Windows
2 225 (43.69%) Windows Server 2012
3 75 (14.56%) Windows Server
4 33 (6.41%) Windows 10
5 31 (6.02%) Windows Server 2016
6 25 (4.85%) Windows Server 2019
7 22 (4.27%) Mac OS
8 20 (3.88%) Linux
9 11 (2.14%) Apple iOS
10 9 (1.75%) Windows 7
11 5 (0.97%) Android
12 3 (0.58%) Mac OS X
13 2 (0.39%) Windows Server 2008
14 1 (0.19%) Unix
Processes & Methodologies
1 218 (42.33%) Proactive Monitoring
2 217 (42.14%) Proactive Maintenance
3 216 (41.94%) Coaching
4 215 (41.75%) Broadcast Engineering
4 215 (41.75%) Post-Production
4 215 (41.75%) Procure-to-Pay
5 101 (19.61%) Problem-Solving
6 76 (14.76%) Customer Service
7 39 (7.57%) Mentoring
8 21 (4.08%) Infrastructure Engineering
9 20 (3.88%) Continuous Improvement
10 19 (3.69%) Infrastructure Management
10 19 (3.69%) ITIL
11 18 (3.50%) Cybersecurity
12 17 (3.30%) Computer Science
12 17 (3.30%) Incident Management
12 17 (3.30%) ITSM
12 17 (3.30%) Project Management
13 16 (3.11%) Disaster Recovery
14 15 (2.91%) Password Management
Programming Languages
1 44 (8.54%) PowerShell
2 23 (4.47%) SQL
3 14 (2.72%) Python
4 2 (0.39%) Java
5 1 (0.19%) Bash
5 1 (0.19%) C#
5 1 (0.19%) JavaScript
5 1 (0.19%) Progress 4GL
5 1 (0.19%) TypeScript
5 1 (0.19%) VBA
5 1 (0.19%) VBScript
Qualifications
1 263 (51.07%) Degree
2 17 (3.30%) Microsoft Certification
3 8 (1.55%) CCNA
3 8 (1.55%) Cisco Certification
3 8 (1.55%) Security Cleared
4 7 (1.36%) MCSA
5 6 (1.17%) A+ Certification
6 5 (0.97%) Azure Certification
6 5 (0.97%) DBS Check
6 5 (0.97%) DV Cleared
6 5 (0.97%) MCP
7 4 (0.78%) Computer Science Degree
8 3 (0.58%) MCSE
9 2 (0.39%) AWS Certification
9 2 (0.39%) CCNP
9 2 (0.39%) NVQ Level 3
9 2 (0.39%) SC Cleared
10 1 (0.19%) BPSS Clearance
10 1 (0.19%) ITIL Foundation Certificate
10 1 (0.19%) MCITP
Quality Assurance & Compliance
1 16 (3.11%) SLA
2 7 (1.36%) GDPR
3 3 (0.58%) ISO/IEC 27001
4 2 (0.39%) Cyber Essentials
4 2 (0.39%) Cyber Essentials PLUS
4 2 (0.39%) ISO 9001
5 1 (0.19%) NIST
5 1 (0.19%) QA
System Software
1 320 (62.14%) Active Directory
2 38 (7.38%) VMware Infrastructure
3 24 (4.66%) Hyper-V
4 14 (2.72%) XenApp
5 10 (1.94%) Virtual Desktop
6 8 (1.55%) Docker
7 7 (1.36%) vSphere
8 6 (1.17%) Terminal Services
9 2 (0.39%) Microsoft Virtual Server
9 2 (0.39%) Virtual Servers
9 2 (0.39%) VMware ESXi
10 1 (0.19%) Firmware
Systems Management
1 42 (8.16%) Microsoft Intune
2 9 (1.75%) SCCM
3 6 (1.17%) Ansible
3 6 (1.17%) Terraform
4 5 (0.97%) Kubernetes
5 4 (0.78%) Active Directory Federation Services
6 3 (0.58%) Single Sign-On
7 2 (0.39%) Grafana
7 2 (0.39%) Kibana
7 2 (0.39%) logstash
7 2 (0.39%) Prometheus
8 1 (0.19%) Control-M
8 1 (0.19%) Plesk
Vendors
1 329 (63.88%) Microsoft
2 215 (41.75%) Sun
3 44 (8.54%) VMware
4 37 (7.18%) Siemens
5 28 (5.44%) Cisco
6 26 (5.05%) Citrix
7 17 (3.30%) Meraki
7 17 (3.30%) SonicWALL
8 13 (2.52%) CheckPoint
9 11 (2.14%) ServiceNow
10 9 (1.75%) HP
11 8 (1.55%) Oracle
12 7 (1.36%) SAP
13 6 (1.17%) Dell
13 6 (1.17%) Google
13 6 (1.17%) IBM
13 6 (1.17%) NetApp
14 5 (0.97%) Apple
14 5 (0.97%) ConnectWise
14 5 (0.97%) Sophos