Hybrid/Remote Support Engineer Job Trends

Support Engineer
UK > Work from Home

The median Support Engineer salary for remote/hybrid work is £36,000 per year, according to job vacancies posted during the 6 months leading to 9 July 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
9 Jul 2026
Same period 2025 Same period 2024
Rank 116 186 176
Rank change year-on-year +70 -10 +23
Permanent jobs requiring a Support Engineer 503 301 591
As % of all permanent jobs with remote/hybrid work options 2.37% 1.83% 1.81%
As % of the Job Titles category 2.52% 1.99% 1.89%
Number of salaries quoted 418 255 538
10th Percentile £27,000 £27,850 £26,000
25th Percentile £30,000 £31,250 £29,563
Median annual salary (50th Percentile) £36,000 £40,000 £35,500
Median % change year-on-year -10.00% +12.68% +1.43%
75th Percentile £43,750 £52,500 £45,000
90th Percentile £57,500 £58,000 £51,250
UK median annual salary £35,000 £37,500 £32,500
% change year-on-year -6.67% +15.38% -4.41%

All Permanent IT Job Roles
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with remote/hybrid work options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 19,926 15,150 31,300
% of permanent jobs with a recognized job title 93.99% 92.34% 96.06%
Number of salaries quoted 14,489 9,444 24,245
10th Percentile £35,000 £30,000 £32,500
25th Percentile £45,000 £41,250 £42,500
Median annual salary (50th Percentile) £60,000 £59,804 £56,525
Median % change year-on-year +0.33% +5.80% -9.56%
75th Percentile £80,000 £77,500 £75,000
90th Percentile £97,500 £100,000 £95,000
UK median annual salary £55,000 £55,000 £52,500
% change year-on-year - +4.76% -12.50%

Support Engineer
Job Vacancy Trend for Remote/Hybrid Roles

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Support Engineer job vacancy trend for remote/hybrid roles

Support Engineer
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for remote Support Engineer job vacancies.

Salary distribution trend for remote Support Engineer job vacancies

Support Engineer
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Support Engineer over the 6 months to 9 July 2026.

Support Engineer salary histogram for jobs with remote/hybrid work options

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs

For the 6 months to 9 July 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent jobs with hybrid/remote work options featuring Support Engineer in the job title.

1 304 (60.44%) Microsoft
2 274 (54.47%) Microsoft 365
3 262 (52.09%) Windows
4 206 (40.95%) Azure
5 190 (37.77%) Active Directory
6 187 (37.18%) Problem-Solving
7 182 (36.18%) Entra ID
8 161 (32.01%) Customer Service
9 121 (24.06%) Windows Server
10 119 (23.66%) ITIL
11 115 (22.86%) Microsoft Intune
12 109 (21.67%) Microsoft Exchange
13 103 (20.48%) Firewall
14 100 (19.88%) Cybersecurity
15 98 (19.48%) Continuous Improvement
16 95 (18.89%) SharePoint
17 90 (17.89%) Degree
18 86 (17.10%) DNS
19 82 (16.30%) Microsoft Office
20 76 (15.11%) DHCP
21 75 (14.91%) SLA
21 75 (14.91%) Windows 10
22 65 (12.92%) Cisco
22 65 (12.92%) SQL
23 61 (12.13%) Infrastructure Engineering
24 60 (11.93%) SaaS
25 59 (11.73%) Hyper-V
25 59 (11.73%) VPN
26 58 (11.53%) Change Management
26 58 (11.53%) Security Cleared

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 109 (21.67%) Microsoft Exchange
2 95 (18.89%) SharePoint
3 22 (4.37%) IIS
4 9 (1.79%) Exchange Server 2007
4 9 (1.79%) Exchange Server 2010
4 9 (1.79%) Exchange Server 2013
5 6 (1.19%) Confluence
6 1 (0.20%) JBoss
6 1 (0.20%) OpenStack
6 1 (0.20%) Red Hat Fuse
Applications
1 82 (16.30%) Microsoft Office
2 1 (0.20%) EngageOne
Business Applications
1 3 (0.60%) Remedy ITSM
2 2 (0.40%) Oracle EBS
3 1 (0.20%) Dynamics CRM
3 1 (0.20%) iTrent
3 1 (0.20%) Sage X3
3 1 (0.20%) TIBCO iProcess
Cloud Services
1 274 (54.47%) Microsoft 365
2 206 (40.95%) Azure
3 182 (36.18%) Entra ID
4 60 (11.93%) SaaS
5 40 (7.95%) AWS
6 25 (4.97%) Google Workspace
7 24 (4.77%) Mimecast
8 22 (4.37%) OneDrive
9 14 (2.78%) Power Platform
10 7 (1.39%) IaaS
10 7 (1.39%) Power Automate
11 6 (1.19%) Cloudflare
12 5 (0.99%) Intacct
12 5 (0.99%) Serverless
13 4 (0.80%) Azure Sentinel
13 4 (0.80%) Cloud Computing
14 3 (0.60%) Amazon CloudWatch
14 3 (0.60%) Amazon S3
14 3 (0.60%) Azure Logic Apps
14 3 (0.60%) Azure Storage
Communications & Networking
1 103 (20.48%) Firewall
2 86 (17.10%) DNS
3 76 (15.11%) DHCP
4 59 (11.73%) VPN
5 58 (11.53%) TCP/IP
5 58 (11.53%) Wi-Fi
6 50 (9.94%) VoIP
7 32 (6.36%) LAN
8 30 (5.96%) WAN
9 22 (4.37%) VLAN
10 14 (2.78%) Wireless
11 9 (1.79%) Network Security
12 8 (1.59%) Unified Communications
13 5 (0.99%) Cisco IOS
13 5 (0.99%) DMZ
13 5 (0.99%) Reverse Proxy
13 5 (0.99%) STUN
14 3 (0.60%) Internet
14 3 (0.60%) NAS
14 3 (0.60%) Remote Desktop
Database & Business Intelligence
1 34 (6.76%) SQL Server
2 11 (2.19%) Azure SQL Database
3 10 (1.99%) MySQL
4 6 (1.19%) Power BI
5 5 (0.99%) Amazon RDS
6 3 (0.60%) PostgreSQL
7 1 (0.20%) Crystal Reports
7 1 (0.20%) Electronic Patient Records
7 1 (0.20%) Relational Database
7 1 (0.20%) SQL Server Integration Services
Development Applications
1 33 (6.56%) JIRA
2 8 (1.59%) SQL Server Management Studio (SSMS)
3 4 (0.80%) Browser DevTools
4 3 (0.60%) Git
5 2 (0.40%) Postman
6 1 (0.20%) Jenkins
6 1 (0.20%) JUnit
6 1 (0.20%) Visual Studio
General
1 250 (49.70%) Social Skills
2 35 (6.96%) Back Office
3 34 (6.76%) Finance
4 33 (6.56%) Organisational Skills
5 29 (5.77%) Analytical Skills
5 29 (5.77%) Documentation Skills
5 29 (5.77%) Legal
6 20 (3.98%) Telecoms
7 19 (3.78%) Manufacturing
8 16 (3.18%) Advertising
8 16 (3.18%) Retail
9 13 (2.58%) Public Sector
10 12 (2.39%) Electronics
11 10 (1.99%) Inclusion and Diversity
12 9 (1.79%) Law
13 7 (1.39%) Games
14 6 (1.19%) Agriculture
15 4 (0.80%) Financial Institution
16 3 (0.60%) Banking
17 2 (0.40%) Marketing
Libraries, Frameworks & Software Standards
1 12 (2.39%) Middleware
2 10 (1.99%) .NET
3 8 (1.59%) CSS
3 8 (1.59%) HTML
4 7 (1.39%) JSON
5 5 (0.99%) FreeSWITCH
6 4 (0.80%) AngularJS
6 4 (0.80%) COM
6 4 (0.80%) DCOM
6 4 (0.80%) LDAP
6 4 (0.80%) Web Services
7 3 (0.60%) EDI
7 3 (0.60%) HTML5
7 3 (0.60%) jQuery
8 2 (0.40%) .NET Core
9 1 (0.20%) Apache Camel
9 1 (0.20%) Elastic Stack
9 1 (0.20%) Mustache
9 1 (0.20%) Node.js
9 1 (0.20%) REST
Miscellaneous
1 63 (12.52%) Driving Licence
2 30 (5.96%) Self-Motivation
3 28 (5.57%) Onboarding
4 11 (2.19%) Client/Server
5 9 (1.79%) Video Conferencing
6 8 (1.59%) Clustering
7 6 (1.19%) PKI
8 5 (0.99%) CMDB
8 5 (0.99%) IoT
8 5 (0.99%) iPhone
8 5 (0.99%) Legacy Systems
8 5 (0.99%) Mobile App
8 5 (0.99%) Raspberry Pi
9 4 (0.80%) Acoustics
9 4 (0.80%) Data Centre
9 4 (0.80%) Housing Association
9 4 (0.80%) Management Information System
9 4 (0.80%) Security Posture
9 4 (0.80%) Smartcard
9 4 (0.80%) Social Media
Operating Systems
1 262 (52.09%) Windows
2 121 (24.06%) Windows Server
3 75 (14.91%) Windows 10
4 42 (8.35%) Mac OS
5 38 (7.55%) Linux
6 22 (4.37%) Windows Server 2016
7 17 (3.38%) Windows Server 2012
8 13 (2.58%) Android
9 12 (2.39%) Windows Server 2019
10 10 (1.99%) Windows Server 2008
11 8 (1.59%) Ubuntu
12 5 (0.99%) Debian
13 4 (0.80%) Apple iOS
14 3 (0.60%) CentOS
14 3 (0.60%) SUSE
15 2 (0.40%) Mac OS X
15 2 (0.40%) Unix
15 2 (0.40%) VMS
16 1 (0.20%) Windows 7
Processes & Methodologies
1 187 (37.18%) Problem-Solving
2 161 (32.01%) Customer Service
3 119 (23.66%) ITIL
4 100 (19.88%) Cybersecurity
5 98 (19.48%) Continuous Improvement
6 61 (12.13%) Infrastructure Engineering
7 58 (11.53%) Change Management
8 51 (10.14%) Ticket Management
9 49 (9.74%) Customer Experience
10 45 (8.95%) Analytics
11 42 (8.35%) Software Deployment
12 39 (7.75%) Patch Management
13 35 (6.96%) Customer Acquisition
14 34 (6.76%) Service Delivery
15 33 (6.56%) Incident Management
16 30 (5.96%) Identity Management
16 30 (5.96%) Workflow
17 27 (5.37%) Collaborative Culture
18 26 (5.17%) Business Continuity
18 26 (5.17%) Root Cause Analysis
Programming Languages
1 65 (12.92%) SQL
2 50 (9.94%) PowerShell
3 21 (4.17%) R
4 16 (3.18%) Python
5 12 (2.39%) JavaScript
6 10 (1.99%) Bash
7 7 (1.39%) C#
8 3 (0.60%) Java
9 2 (0.40%) Google Apps Script
9 2 (0.40%) Kusto Query Language
9 2 (0.40%) PHP
9 2 (0.40%) T-SQL
10 1 (0.20%) Bicep
10 1 (0.20%) Korn
10 1 (0.20%) Shell Script
Qualifications
1 90 (17.89%) Degree
2 58 (11.53%) Security Cleared
3 51 (10.14%) SC Cleared
4 35 (6.96%) CTC Cleared
5 29 (5.77%) Microsoft Certification
6 18 (3.58%) Azure Certification
6 18 (3.58%) DBS Check
7 8 (1.59%) CCNA
7 8 (1.59%) Cisco Certification
8 5 (0.99%) HNC
8 5 (0.99%) HND
8 5 (0.99%) ITIL Certification
8 5 (0.99%) Network+ Certification
9 3 (0.60%) A+ Certification
10 2 (0.40%) DV Cleared
10 2 (0.40%) MCSA
11 1 (0.20%) ACSP
11 1 (0.20%) AWS Certification
11 1 (0.20%) CompTIA Security+
Quality Assurance & Compliance
1 75 (14.91%) SLA
2 31 (6.16%) Cyber Essentials
3 23 (4.57%) ISO/IEC 27001
4 9 (1.79%) QA
5 7 (1.39%) GDPR
6 5 (0.99%) ISO 9001
7 4 (0.80%) Cyber Essentials PLUS
8 3 (0.60%) Data Quality
8 3 (0.60%) PCI DSS
9 2 (0.40%) Accessibility
10 1 (0.20%) DICOM
10 1 (0.20%) Disclosure Scotland
10 1 (0.20%) HL7
10 1 (0.20%) ISO 22301
System Software
1 190 (37.77%) Active Directory
2 59 (11.73%) Hyper-V
3 32 (6.36%) VMware Infrastructure
4 11 (2.19%) Virtual Machines
5 6 (1.19%) Virtual Desktop
6 5 (0.99%) Docker
6 5 (0.99%) Terminal Services
6 5 (0.99%) vSphere
7 3 (0.60%) BitLocker
8 2 (0.40%) Microsoft Virtual Server
8 2 (0.40%) Virtual Servers
9 1 (0.20%) Oracle RAC
Systems Management
1 115 (22.86%) Microsoft Intune
2 9 (1.79%) SCCM
3 8 (1.59%) Active Directory Federation Services
3 8 (1.59%) Jamf Pro
4 7 (1.39%) Failover Clustering
5 5 (0.99%) Terraform
6 4 (0.80%) Single Sign-On
6 4 (0.80%) Systems Management Server (SMS)
7 3 (0.60%) Ansible
7 3 (0.60%) Autotask
7 3 (0.60%) Norton AntiVirus
8 2 (0.40%) Kubernetes
9 1 (0.20%) Grafana
9 1 (0.20%) Oracle Enterprise Manager
9 1 (0.20%) Oracle RMAN
9 1 (0.20%) Prometheus
Vendors
1 304 (60.44%) Microsoft
2 65 (12.92%) Cisco
3 42 (8.35%) VMware
4 24 (4.77%) Google
5 22 (4.37%) Meraki
6 21 (4.17%) CrowdStrike
7 19 (3.78%) Veeam
8 18 (3.58%) Ubiquiti
9 15 (2.98%) ServiceNow
10 12 (2.39%) Apple
11 11 (2.19%) HP
12 10 (1.99%) Dell
13 7 (1.39%) Salesforce
14 6 (1.19%) ConnectWise
14 6 (1.19%) Sage
15 5 (0.99%) Freshdesk
15 5 (0.99%) Sophos
15 5 (0.99%) Synology
16 4 (0.80%) SonicWALL
17 3 (0.60%) Barracuda Networks