Hybrid/Remote Support Engineer Job Trends

Support Engineer
UK > Work from Home

The median Support Engineer salary for remote/hybrid work is £38,000 per year, according to job vacancies posted during the 6 months leading to 17 April 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

 6 months to
17 Apr 2026		 Same period 2025 Same period 2024
Rank 86 152 175
Rank change year-on-year +66 +23 +21
Permanent jobs requiring a Support Engineer 493 298 634
As % of all permanent jobs with remote/hybrid work options 2.80% 2.25% 1.95%
As % of the Job Titles category 2.99% 2.42% 2.03%
Number of salaries quoted 363 257 581
10th Percentile £27,000 £27,750 £24,750
25th Percentile £30,500 £30,750 £28,501
Median annual salary (50th Percentile) £38,000 £35,000 £35,000
Median % change year-on-year +8.57% - -
75th Percentile £43,750 £51,250 £47,500
90th Percentile £58,750 £56,000 £65,000
UK median annual salary £35,000 £35,000 £32,500
% change year-on-year - +7.69% -2.99%

All Permanent IT Job Roles
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with remote/hybrid work options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 16,497 12,294 31,235
% of permanent jobs with a recognized job title 93.58% 92.95% 95.88%
Number of salaries quoted 11,848 9,032 25,028
10th Percentile £32,500 £32,000 £32,750
25th Percentile £45,000 £45,000 £42,500
Median annual salary (50th Percentile) £60,000 £60,125 £56,500
Median % change year-on-year -0.21% +6.42% -9.60%
75th Percentile £80,000 £80,000 £75,000
90th Percentile £97,875 £103,750 £92,500
UK median annual salary £55,000 £60,000 £53,500
% change year-on-year -8.33% +12.15% -10.83%

Support Engineer
Job Vacancy Trend for Remote/Hybrid Roles

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Support Engineer job vacancy trend for remote/hybrid roles

Support Engineer
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for remote Support Engineer job vacancies.

Salary distribution trend for remote Support Engineer job vacancies

Support Engineer
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Support Engineer over the 6 months to 17 April 2026.

Support Engineer salary histogram for jobs with remote/hybrid work options

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs

For the 6 months to 17 April 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent jobs with hybrid/remote work options featuring Support Engineer in the job title.

1 251 (50.91%) Microsoft 365
2 241 (48.88%) Windows
3 226 (45.84%) Microsoft
4 186 (37.73%) Azure
5 179 (36.31%) Customer Service
6 154 (31.24%) Problem-Solving
7 151 (30.63%) Active Directory
8 134 (27.18%) Entra ID
9 130 (26.37%) ITIL
10 105 (21.30%) Microsoft Office
11 104 (21.10%) Degree
11 104 (21.10%) Windows Server
12 103 (20.89%) Windows 10
13 97 (19.68%) Cybersecurity
14 93 (18.86%) Continuous Improvement
15 86 (17.44%) Microsoft Intune
16 85 (17.24%) SLA
17 83 (16.84%) Firewall
18 78 (15.82%) Security Cleared
19 77 (15.62%) Cisco
20 76 (15.42%) Customer Experience
21 74 (15.01%) SC Cleared
22 70 (14.20%) Analytics
23 69 (14.00%) Ticket Management
24 67 (13.59%) DNS
24 67 (13.59%) SQL
25 66 (13.39%) Software Deployment
26 65 (13.18%) Microsoft Exchange
27 63 (12.78%) SaaS
28 62 (12.58%) Patch Management

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 65 (13.18%) Microsoft Exchange
2 49 (9.94%) SharePoint
3 9 (1.83%) Exchange Server 2007
3 9 (1.83%) Exchange Server 2010
3 9 (1.83%) Exchange Server 2013
4 4 (0.81%) Anypoint
4 4 (0.81%) Confluence
5 1 (0.20%) CMS
5 1 (0.20%) IIS
Applications
1 105 (21.30%) Microsoft Office
2 3 (0.61%) Microsoft Excel
2 3 (0.61%) Microsoft PowerPoint
3 1 (0.20%) EngageOne
Business Applications
1 9 (1.83%) Dynamics NAV
2 4 (0.81%) Markit EDM
2 4 (0.81%) Shopify
3 3 (0.61%) Oracle EBS
4 2 (0.41%) NetSuite
5 1 (0.20%) TIBCO iProcess
Cloud Services
1 251 (50.91%) Microsoft 365
2 186 (37.73%) Azure
3 134 (27.18%) Entra ID
4 63 (12.78%) SaaS
5 38 (7.71%) Google Workspace
6 34 (6.90%) AWS
7 19 (3.85%) Mimecast
8 13 (2.64%) OneDrive
9 11 (2.23%) Power Automate
10 8 (1.62%) Azure Sentinel
11 7 (1.42%) IaaS
12 5 (1.01%) Intacct
12 5 (1.01%) Power Platform
13 4 (0.81%) Azure Data Factory
13 4 (0.81%) dbt
13 4 (0.81%) Dynamics 365
13 4 (0.81%) iPaaS
13 4 (0.81%) Serverless
13 4 (0.81%) Snowflake
13 4 (0.81%) Workato
Communications & Networking
1 83 (16.84%) Firewall
2 67 (13.59%) DNS
3 59 (11.97%) DHCP
3 59 (11.97%) Wi-Fi
4 54 (10.95%) VPN
5 43 (8.72%) TCP/IP
6 39 (7.91%) VoIP
7 34 (6.90%) LAN
8 29 (5.88%) VLAN
8 29 (5.88%) WAN
9 10 (2.03%) Wireless
10 5 (1.01%) DMZ
10 5 (1.01%) Reverse Proxy
10 5 (1.01%) STUN
11 4 (0.81%) IP Telephony
11 4 (0.81%) IPsec
11 4 (0.81%) Unified Communications
12 3 (0.61%) Internet
12 3 (0.61%) Network Security
12 3 (0.61%) Remote Desktop
Database & Business Intelligence
1 39 (7.91%) SQL Server
2 12 (2.43%) Azure SQL Database
2 12 (2.43%) MySQL
3 5 (1.01%) Power BI
4 4 (0.81%) Data Warehouse
4 4 (0.81%) Relational Database
5 2 (0.41%) PostgreSQL
6 1 (0.20%) Amazon RDS
Development Applications
1 24 (4.87%) JIRA
2 7 (1.42%) SQL Server Management Studio (SSMS)
3 4 (0.81%) Browser DevTools
4 2 (0.41%) Postman
5 1 (0.20%) Git
General
1 214 (43.41%) Social Skills
2 60 (12.17%) Back Office
3 40 (8.11%) Finance
4 33 (6.69%) Organisational Skills
5 28 (5.68%) Legal
6 16 (3.25%) Manufacturing
7 15 (3.04%) Analytical Skills
8 13 (2.64%) Documentation Skills
8 13 (2.64%) Telecoms
9 12 (2.43%) Law
10 9 (1.83%) Inclusion and Diversity
11 7 (1.42%) Electronics
11 7 (1.42%) Retail
12 6 (1.22%) Advertising
13 4 (0.81%) Financial Institution
13 4 (0.81%) Marketing
14 3 (0.61%) French Language
15 2 (0.41%) Military
15 2 (0.41%) Public Sector
Libraries, Frameworks & Software Standards
1 25 (5.07%) CSS
2 12 (2.43%) JSON
3 10 (2.03%) .NET
4 9 (1.83%) HTML
5 5 (1.01%) FreeSWITCH
6 4 (0.81%) REST
6 4 (0.81%) RESTful
6 4 (0.81%) SOAP
6 4 (0.81%) Web Services
6 4 (0.81%) XML
7 3 (0.61%) AngularJS
7 3 (0.61%) HTML5
7 3 (0.61%) jQuery
7 3 (0.61%) LAMP
8 2 (0.41%) .NET Core
9 1 (0.20%) Oracle GoldenGate
Miscellaneous
1 51 (10.34%) Driving Licence
2 44 (8.92%) Self-Motivation
3 15 (3.04%) Onboarding
4 12 (2.43%) Client/Server
5 10 (2.03%) CCTV
6 9 (1.83%) Renewable Energy
7 6 (1.22%) Low-Code
7 6 (1.22%) Solar Energy
8 5 (1.01%) Reinsurance
9 4 (0.81%) Cloud Native
9 4 (0.81%) Data Centre
9 4 (0.81%) Management Information System
9 4 (0.81%) Raspberry Pi
9 4 (0.81%) Social Media
10 3 (0.61%) CMDB
10 3 (0.61%) Greenfield Project
10 3 (0.61%) Legacy Systems
10 3 (0.61%) Life Science
10 3 (0.61%) Mobile App
11 2 (0.41%) Product Ownership
Operating Systems
1 241 (48.88%) Windows
2 104 (21.10%) Windows Server
3 103 (20.89%) Windows 10
4 37 (7.51%) Linux
5 31 (6.29%) Mac OS
6 28 (5.68%) Windows Server 2012
7 26 (5.27%) Windows Server 2016
8 16 (3.25%) Windows Server 2019
9 10 (2.03%) Ubuntu
9 10 (2.03%) Windows Server 2008
10 7 (1.42%) Apple iOS
11 6 (1.22%) CentOS
11 6 (1.22%) Unix
12 5 (1.01%) Debian
13 4 (0.81%) Android
14 3 (0.61%) Rocky
14 3 (0.61%) SUSE
15 2 (0.41%) Mac OS X
15 2 (0.41%) VMS
16 1 (0.20%) Windows 7
Processes & Methodologies
1 179 (36.31%) Customer Service
2 154 (31.24%) Problem-Solving
3 130 (26.37%) ITIL
4 97 (19.68%) Cybersecurity
5 93 (18.86%) Continuous Improvement
6 76 (15.42%) Customer Experience
7 70 (14.20%) Analytics
8 69 (14.00%) Ticket Management
9 66 (13.39%) Software Deployment
10 62 (12.58%) Patch Management
11 60 (12.17%) Customer Acquisition
12 50 (10.14%) Infrastructure Engineering
13 41 (8.32%) Change Management
14 40 (8.11%) Root Cause Analysis
15 37 (7.51%) Mentoring
16 29 (5.88%) DevOps
16 29 (5.88%) Incident Management
17 26 (5.27%) Service Delivery
18 25 (5.07%) Coaching
19 24 (4.87%) People Management
Programming Languages
1 67 (13.59%) SQL
2 35 (7.10%) PowerShell
3 22 (4.46%) Python
4 16 (3.25%) JavaScript
5 15 (3.04%) R
6 11 (2.23%) Bash
6 11 (2.23%) C#
7 8 (1.62%) Shell Script
8 6 (1.22%) Java
9 3 (0.61%) Google Apps Script
10 2 (0.41%) Kusto Query Language
10 2 (0.41%) PHP
11 1 (0.20%) Bicep
11 1 (0.20%) Korn
Qualifications
1 104 (21.10%) Degree
2 78 (15.82%) Security Cleared
3 74 (15.01%) SC Cleared
4 60 (12.17%) CTC Cleared
5 23 (4.67%) DBS Check
6 21 (4.26%) Microsoft Certification
7 12 (2.43%) Network+ Certification
8 11 (2.23%) Azure Certification
9 7 (1.42%) CCNA
9 7 (1.42%) Cisco Certification
9 7 (1.42%) HNC
10 6 (1.22%) MCSA
11 5 (1.01%) ITIL Certification
11 5 (1.01%) Microsoft Certified Professional
12 4 (0.81%) CCNP
12 4 (0.81%) HND
12 4 (0.81%) MCSE
13 3 (0.61%) A+ Certification
14 2 (0.41%) DV Cleared
15 1 (0.20%) ACSP
Quality Assurance & Compliance
1 85 (17.24%) SLA
2 24 (4.87%) Cyber Essentials
3 23 (4.67%) ISO/IEC 27001
4 11 (2.23%) QA
5 9 (1.83%) GDPR
6 4 (0.81%) Cyber Essentials PLUS
7 3 (0.61%) Data Quality
7 3 (0.61%) PCI DSS
8 2 (0.41%) Accessibility
9 1 (0.20%) ISO 22301
System Software
1 151 (30.63%) Active Directory
2 50 (10.14%) Hyper-V
3 13 (2.64%) VMware Infrastructure
4 7 (1.42%) Docker
5 6 (1.22%) Virtual Machines
5 6 (1.22%) vSphere
6 5 (1.01%) Virtual Desktop
7 4 (0.81%) Virtual Servers
8 3 (0.61%) BitLocker
8 3 (0.61%) Microsoft Virtual Server
8 3 (0.61%) Terminal Services
9 2 (0.41%) XenApp
10 1 (0.20%) Oracle RAC
Systems Management
1 86 (17.44%) Microsoft Intune
2 16 (3.25%) Active Directory Federation Services
3 9 (1.83%) SCCM
4 8 (1.62%) Jamf Pro
5 4 (0.81%) Ansible
5 4 (0.81%) Kubernetes
5 4 (0.81%) Terraform
6 3 (0.61%) Autotask
6 3 (0.61%) Nagios
6 3 (0.61%) Single Sign-On
7 1 (0.20%) Oracle Enterprise Manager
7 1 (0.20%) Oracle RMAN
Vendors
1 226 (45.84%) Microsoft
2 77 (15.62%) Cisco
3 40 (8.11%) Google
4 30 (6.09%) VMware
5 15 (3.04%) CrowdStrike
6 13 (2.64%) Dell
7 11 (2.23%) HP
8 10 (2.03%) Meraki
8 10 (2.03%) ServiceNow
9 9 (1.83%) Ubiquiti
9 9 (1.83%) Veeam
10 8 (1.62%) IBM
10 8 (1.62%) Oracle
11 7 (1.42%) Freshdesk
11 7 (1.42%) IFS
12 6 (1.22%) Sophos
13 5 (1.01%) Apple
13 5 (1.01%) Citrix
13 5 (1.01%) Siemens
13 5 (1.01%) TIBCO
104 hybrid/remote Support Engineer jobs