Hybrid/Remote Support Engineer Job Trends
Support Engineer
UK > Work from Home
The median Support Engineer salary for remote/hybrid work is £36,750 per year, according to job vacancies posted during the 6 months leading to 27 October 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 27 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 168 | 165 | 187 |
| Rank change year-on-year | -3 | +22 | -15 |
| Permanent Support Engineer jobs | 393 | 306 | 347 |
| As % of all permanent jobs with remote/hybrid work options | 1.54% | 1.90% | 1.74% |
| As % of the Job Titles category | 1.64% | 2.01% | 1.80% |
| Number of salaries quoted | 340 | 264 | 285 |
| 10th Percentile | £28,000 | £28,000 | £28,500 |
| 25th Percentile | £30,706 | £31,438 | £31,250 |
| Median annual salary (50th Percentile) | £36,750 | £41,355 | £37,000 |
| Median % change year-on-year | -11.14% | +11.77% | -1.33% |
| 75th Percentile | £43,750 | £57,500 | £45,000 |
| 90th Percentile | £55,250 | £58,525 | £51,250 |
| UK median annual salary | £36,500 | £37,500 | £35,000 |
| % change year-on-year | -2.67% | +7.14% | - |
All Permanent IT Job Roles
Work from Home
For comparison with the information above, the following table provides summary statistics for all permanent IT job adverts with remote/hybrid work options and matching a recognised job title. The table also shows what proportion of all permanent IT job adverts they make up.
| 6 months to 27 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent remote/hybrid job adverts matching a recognised job title | 23,986 | 15,252 | 19,303 |
| % of permanent job adverts matching a recognised job title | 94.02% | 94.63% | 96.62% |
| Number of salaries quoted | 16,244 | 8,706 | 12,126 |
| 10th Percentile | £35,000 | £29,000 | £35,000 |
| 25th Percentile | £45,000 | £40,000 | £45,000 |
| Median annual salary (50th Percentile) | £60,000 | £56,500 | £60,000 |
| Median % change year-on-year | +6.19% | -5.83% | -4.00% |
| 75th Percentile | £80,000 | £77,500 | £80,000 |
| 90th Percentile | £100,000 | £97,500 | £100,000 |
| UK median annual salary | £59,490 | £52,500 | £57,000 |
| % change year-on-year | +13.31% | -7.89% | -5.00% |
Support Engineer Job Vacancy Trend for Remote/Hybrid Roles
Historical trend showing the proportion of permanent Support Engineer job postings offering remote/hybrid work options relative to all permanent IT jobs advertised.
Support Engineer Salary Trend for Remote/Hybrid Jobs
Salary distribution trend for remote/hybrid Support Engineer job vacancies.
Support Engineer Salary Histogram for Remote/Hybrid Jobs
Salary distribution for Support Engineer jobs with remote/hybrid work options over the 6 months to 27 October 2026.
Support Engineer Skill Set Top 30 Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs
For the 6 months to 27 October 2026, Support Engineer job ads cited the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent Support Engineer jobs with remote/hybrid work options.
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | Microsoft | 63.1% | 248 |
| 2 | Windows | 58.3% | 229 |
| 3 | Microsoft 365 | 56.7% | 223 |
| 4 | Active Directory | 41.0% | 161 |
| 4 | Azure | 41.0% | 161 |
| 6 | Problem-Solving | 38.2% | 150 |
| 7 | Entra ID | 36.4% | 143 |
| 8 | Microsoft Intune | 28.2% | 111 |
| 9 | DNS | 28.0% | 110 |
| 10 | Customer Service | 27.2% | 107 |
| 10 | Windows Server | 27.2% | 107 |
| 12 | SharePoint | 26.7% | 105 |
| 13 | Microsoft Exchange | 25.4% | 100 |
| 14 | DHCP | 23.4% | 92 |
| 15 | Cybersecurity | 22.4% | 88 |
| 16 | Infrastructure Engineering | 19.8% | 78 |
| 17 | Firewall | 19.3% | 76 |
| 18 | TCP/IP | 16.3% | 64 |
| 19 | Continuous Improvement | 15.8% | 62 |
| 19 | Hyper-V | 15.8% | 62 |
| 19 | VPN | 15.8% | 62 |
| 22 | VMware | 14.0% | 55 |
| 23 | Degree | 12.5% | 49 |
| 24 | ITIL | 12.2% | 48 |
| 25 | VMware Infrastructure | 12.0% | 47 |
| 26 | PowerShell | 11.7% | 46 |
| 27 | Wi-Fi | 11.2% | 44 |
| 28 | Change Management | 10.4% | 41 |
| 28 | macOS | 10.4% | 41 |
| 28 | Service Delivery | 10.4% | 41 |
Support Engineer Skill Set Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Job Titles
| Rank | Job Title | Share | Job Ads |
|---|---|---|---|
| 1 | IT Support Engineer | 58.5% | 230 |
| 2 | Technical Support Engineer | 20.1% | 79 |
| 3 | Technical Engineer | 19.6% | 77 |
| 4 | 2nd Line Support Engineer | 11.7% | 46 |
| 5 | 3rd Line Support Engineer | 10.7% | 42 |
| 5 | Infrastructure Support Engineer | 10.7% | 42 |
| 7 | Senior Support Engineer | 7.4% | 29 |
| 8 | Senior IT Engineer | 7.1% | 28 |
| 8 | Senior IT Support | 7.1% | 28 |
| 10 | 1st Line Support Engineer | 6.4% | 25 |
| 11 | IT Infrastructure Engineer | 5.3% | 21 |
| 12 | IT Support Analyst | 4.3% | 17 |
| 13 | Microsoft Engineer | 3.8% | 15 |
| 14 | Azure Engineer | 3.6% | 14 |
| 14 | Service Desk Engineer | 3.6% | 14 |
| 14 | Service Desk Support | 3.6% | 14 |
| 17 | 1st/2nd Line Support Engineer | 3.1% | 12 |
| 18 | Network Support Engineer | 2.8% | 11 |
| 18 | Service Desk Support Analyst | 2.8% | 11 |
| 20 | 1st Line Service Desk Analyst | 2.5% | 10 |