Support Engineer Jobs with Hybrid/Remote/WFH Options

Support Engineer
UK > Work from Home

The median Support Engineer salary for remote or hybrid work is £35,250 per year, according to job vacancies posted during the 6 months leading to 1 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 164 180 200
Rank change year-on-year +16 +20 +128
Permanent jobs requiring a Support Engineer 285 616 731
As % of all permanent jobs with a WFH option 1.91% 1.82% 1.71%
As % of the Job Titles category 2.10% 1.90% 1.78%
Number of salaries quoted 244 564 625
10th Percentile £27,750 £25,250 £25,000
25th Percentile £31,125 £29,094 £30,000
Median annual salary (50th Percentile) £35,250 £35,000 £35,000
Median % change year-on-year +0.71% - -4.11%
75th Percentile £52,250 £47,500 £45,000
90th Percentile £55,000 £65,000 £57,500
UK median annual salary £37,500 £32,500 £33,740
% change year-on-year +15.38% -3.68% +1.64%

All Permanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 13,554 32,482 41,080
% of permanent jobs with a recognized job title 90.64% 95.99% 96.08%
Number of salaries quoted 9,860 24,960 29,208
10th Percentile £30,000 £33,000 £36,500
25th Percentile £43,750 £42,500 £47,250
Median annual salary (50th Percentile) £60,000 £56,000 £62,500
Median % change year-on-year +7.14% -10.40% +4.17%
75th Percentile £77,500 £75,000 £81,250
90th Percentile £100,000 £92,500 £100,000
UK median annual salary £57,500 £52,777 £60,000
% change year-on-year +8.95% -12.04% -

Support Engineer
Trend for Jobs with a WFH Option

Job vacancies with remote working options which featured Support Engineer in the job title as a proportion of all IT jobs advertised.

Support Engineer trend for jobs with Hybrid/Remote/WFH options

Support Engineer
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with remote working options citing Support Engineer.

Support Engineer salary trend for jobs with a WFH option

Support Engineer
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with remote working options citing Support Engineer over the 6 months to 1 May 2025.

Support Engineer salary histogram for jobs with a WFH option

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 1 May 2025, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with hybrid or remote work options featuring Support Engineer in the job title.

1 160 (56.14%) Windows
2 141 (49.47%) Microsoft 365
3 125 (43.86%) Social Skills
3 125 (43.86%) Active Directory
4 120 (42.11%) Microsoft
5 119 (41.75%) Azure
6 103 (36.14%) Problem-Solving
7 79 (27.72%) Windows Server
8 77 (27.02%) Customer Service
9 70 (24.56%) Microsoft Exchange
10 60 (21.05%) Firewall
11 49 (17.19%) VMware
12 47 (16.49%) Degree
13 45 (15.79%) PowerShell
14 43 (15.09%) Windows 10
15 41 (14.39%) Mentoring
15 41 (14.39%) VMware Infrastructure
15 41 (14.39%) Wi-Fi
15 41 (14.39%) SQL
16 37 (12.98%) SharePoint
16 37 (12.98%) DNS
17 36 (12.63%) Finance
18 35 (12.28%) WAN
19 34 (11.93%) Microsoft Intune
19 34 (11.93%) Onboarding
20 33 (11.58%) Windows Server 2016
20 33 (11.58%) LAN
21 32 (11.23%) Cisco
22 31 (10.88%) Citrix
23 28 (9.82%) Windows Server 2019

Support Engineer Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 70 (24.56%) Microsoft Exchange
2 37 (12.98%) SharePoint
3 13 (4.56%) Confluence
4 7 (2.46%) IIS
5 2 (0.70%) Apache
5 2 (0.70%) CMS
6 1 (0.35%) Skype for Business
6 1 (0.35%) Tomcat
6 1 (0.35%) Umbraco
6 1 (0.35%) WordPress
Applications
1 24 (8.42%) Microsoft Office
2 1 (0.35%) Weka
Business Applications
1 8 (2.81%) Oracle Applications
1 8 (2.81%) Oracle EBS
2 6 (2.11%) Sage 200
2 6 (2.11%) Sage 50
3 3 (1.05%) Elite 3E
4 2 (0.70%) Dynamics CRM
Cloud Services
1 141 (49.47%) Microsoft 365
2 119 (41.75%) Azure
3 22 (7.72%) Entra ID
4 21 (7.37%) AWS
5 19 (6.67%) SaaS
6 14 (4.91%) OneDrive
7 13 (4.56%) Power Platform
8 10 (3.51%) Mimecast
9 4 (1.40%) Dynamics 365
10 3 (1.05%) Cloud Computing
10 3 (1.05%) Google Workspace
10 3 (1.05%) PowerApps
11 2 (0.70%) Amazon EC2
11 2 (0.70%) Amazon S3
11 2 (0.70%) Azure Monitor
11 2 (0.70%) IaaS
11 2 (0.70%) WhatsApp
12 1 (0.35%) AWS CloudFormation
12 1 (0.35%) Azure ExpressRoute
12 1 (0.35%) Serverless
Communications & Networking
1 60 (21.05%) Firewall
2 41 (14.39%) Wi-Fi
3 37 (12.98%) DNS
4 35 (12.28%) WAN
5 33 (11.58%) LAN
6 23 (8.07%) SAN
7 22 (7.72%) DHCP
8 15 (5.26%) VLAN
9 13 (4.56%) TCP/IP
10 12 (4.21%) Internet
10 12 (4.21%) NAS
10 12 (4.21%) VPN
11 11 (3.86%) SD-WAN
11 11 (3.86%) VoIP
12 6 (2.11%) Multicast
12 6 (2.11%) Remote Desktop
12 6 (2.11%) Unified Communications
13 5 (1.75%) SSH
14 3 (1.05%) Wireless
15 2 (0.70%) IPsec
Database & Business Intelligence
1 25 (8.77%) SQL Server
2 6 (2.11%) DB2
3 3 (1.05%) Power BI
4 2 (0.70%) Relational Database
5 1 (0.35%) Data Lake
5 1 (0.35%) Elasticsearch
5 1 (0.35%) MariaDB
5 1 (0.35%) MongoDB
5 1 (0.35%) MySQL
5 1 (0.35%) SQL Server Reporting Services
Development Applications
1 11 (3.86%) JIRA
2 6 (2.11%) GitLab
3 5 (1.75%) Git
3 5 (1.75%) SonarQube
3 5 (1.75%) Sonatype Nexus
4 1 (0.35%) Eclipse
4 1 (0.35%) Gradle
4 1 (0.35%) IntelliJ
4 1 (0.35%) JUnit
4 1 (0.35%) Visual Studio
General
1 125 (43.86%) Social Skills
2 36 (12.63%) Finance
3 24 (8.42%) Analytical Skills
4 19 (6.67%) Inclusion and Diversity
5 11 (3.86%) Organisational Skills
6 10 (3.51%) Telecoms
7 7 (2.46%) Legal
8 6 (2.11%) Banking
8 6 (2.11%) Games
8 6 (2.11%) Presentation Skills
9 5 (1.75%) Back Office
9 5 (1.75%) Law
9 5 (1.75%) Marketing
9 5 (1.75%) Public Sector
10 4 (1.40%) Retail
11 3 (1.05%) Advertising
12 2 (0.70%) French Language
12 2 (0.70%) German Language
12 2 (0.70%) Police
13 1 (0.35%) Arabic Language
Libraries, Frameworks & Software Standards
1 10 (3.51%) 802.1X
2 8 (2.81%) Middleware
2 8 (2.81%) Oracle Fusion
3 6 (2.11%) REST
4 3 (1.05%) XML
5 2 (0.70%) Spring
6 1 (0.35%) CSS
6 1 (0.35%) Elastic Stack
6 1 (0.35%) Express.js
6 1 (0.35%) HTML
6 1 (0.35%) Node.js
6 1 (0.35%) React
6 1 (0.35%) SOAP
6 1 (0.35%) Software Packaging
6 1 (0.35%) Web Services
6 1 (0.35%) WSH
Miscellaneous
1 34 (11.93%) Onboarding
2 26 (9.12%) Self-Motivation
3 16 (5.61%) Driving Licence
4 7 (2.46%) Data Centre
4 7 (2.46%) Replication
5 6 (2.11%) EPoS
6 5 (1.75%) Clustering
6 5 (1.75%) Distributed Computing
6 5 (1.75%) Enterprise Storage
7 4 (1.40%) Video Conferencing
8 3 (1.05%) Management Information System
9 2 (0.70%) Client/Server
9 2 (0.70%) Equities
9 2 (0.70%) iPhone
9 2 (0.70%) Linux Command Line
9 2 (0.70%) PKI
9 2 (0.70%) Virtual Team
10 1 (0.35%) Housing Association
10 1 (0.35%) Legacy Systems
10 1 (0.35%) Renewable Energy
Operating Systems
1 160 (56.14%) Windows
2 79 (27.72%) Windows Server
3 43 (15.09%) Windows 10
4 33 (11.58%) Windows Server 2016
5 28 (9.82%) Windows Server 2019
6 23 (8.07%) Linux
7 18 (6.32%) Mac OS
8 12 (4.21%) Apple iOS
9 11 (3.86%) Windows Server 2012
10 9 (3.16%) Windows 7
11 5 (1.75%) Unix
12 4 (1.40%) Android
13 3 (1.05%) AIX
13 3 (1.05%) Mac OS X
14 2 (0.70%) Windows Server 2008
15 1 (0.35%) Debian
15 1 (0.35%) Red Hat Enterprise Linux
15 1 (0.35%) Solaris
15 1 (0.35%) Ubuntu
Processes & Methodologies
1 103 (36.14%) Problem-Solving
2 77 (27.02%) Customer Service
3 41 (14.39%) Mentoring
4 26 (9.12%) Incident Management
5 24 (8.42%) ITIL
6 23 (8.07%) Infrastructure Engineering
7 22 (7.72%) Project Management
8 21 (7.37%) Migration
8 21 (7.37%) Project Delivery
9 20 (7.02%) Infrastructure Management
10 19 (6.67%) DevOps
11 18 (6.32%) CRM
11 18 (6.32%) Disaster Recovery
12 16 (5.61%) Computer Science
12 16 (5.61%) ITSM
13 15 (5.26%) Collaborative Working
13 15 (5.26%) Data Security
14 14 (4.91%) Network Design
15 13 (4.56%) Continuous Improvement
15 13 (4.56%) Data Protection
Programming Languages
1 45 (15.79%) PowerShell
2 41 (14.39%) SQL
3 17 (5.96%) Python
4 3 (1.05%) Bash
5 2 (0.70%) C#
5 2 (0.70%) Java
5 2 (0.70%) T-SQL
6 1 (0.35%) JavaScript
6 1 (0.35%) Perl
6 1 (0.35%) Progress 4GL
6 1 (0.35%) TypeScript
6 1 (0.35%) VBScript
Qualifications
1 47 (16.49%) Degree
2 16 (5.61%) Microsoft Certification
3 9 (3.16%) Security Cleared
4 7 (2.46%) Cisco Certification
4 7 (2.46%) DV Cleared
5 6 (2.11%) A+ Certification
5 6 (2.11%) Azure Certification
5 6 (2.11%) CCNA
6 5 (1.75%) MCSA
7 4 (1.40%) DBS Check
8 3 (1.05%) Computer Science Degree
8 3 (1.05%) MCP
8 3 (1.05%) SC Cleared
9 2 (0.70%) AWS Certification
10 1 (0.35%) BPSS Clearance
10 1 (0.35%) CWTS
10 1 (0.35%) HND
10 1 (0.35%) ITIL Foundation Certificate
10 1 (0.35%) MCSE
10 1 (0.35%) NVQ Level 3
Quality Assurance & Compliance
1 15 (5.26%) SLA
2 7 (2.46%) GDPR
3 3 (1.05%) FINRA
3 3 (1.05%) ISO/IEC 27001
3 3 (1.05%) QA
4 2 (0.70%) Cyber Essentials
4 2 (0.70%) Cyber Essentials PLUS
4 2 (0.70%) ISO 9001
5 1 (0.35%) NIST
System Software
1 125 (43.86%) Active Directory
2 41 (14.39%) VMware Infrastructure
3 25 (8.77%) Hyper-V
4 15 (5.26%) XenApp
5 10 (3.51%) Virtual Desktop
6 9 (3.16%) Docker
7 6 (2.11%) Terminal Services
7 6 (2.11%) vSphere
8 2 (0.70%) Firmware
8 2 (0.70%) Microsoft Virtual Server
8 2 (0.70%) Virtual Servers
8 2 (0.70%) VMware ESXi
9 1 (0.35%) BitLocker
Systems Management
1 34 (11.93%) Microsoft Intune
2 15 (5.26%) SCCM
3 7 (2.46%) Ansible
4 6 (2.11%) Terraform
5 5 (1.75%) Kubernetes
6 3 (1.05%) Active Directory Federation Services
7 2 (0.70%) Proxmox
7 2 (0.70%) Single Sign-On
8 1 (0.35%) FortiGate
8 1 (0.35%) Kibana
8 1 (0.35%) logstash
Vendors
1 120 (42.11%) Microsoft
2 49 (17.19%) VMware
3 32 (11.23%) Cisco
4 31 (10.88%) Citrix
5 25 (8.77%) Meraki
6 18 (6.32%) SonicWALL
7 14 (4.91%) CheckPoint
7 14 (4.91%) ServiceNow
8 8 (2.81%) Oracle
9 7 (2.46%) HP
9 7 (2.46%) Sage
10 6 (2.11%) Apple
10 6 (2.11%) Dell
10 6 (2.11%) IBM
10 6 (2.11%) NetApp
11 5 (1.75%) Google
12 3 (1.05%) iManage
12 3 (1.05%) Intapp
12 3 (1.05%) Riverbed
13 2 (0.70%) ConnectWise