3rd Line Support Engineer Jobs with Hybrid/Remote/WFH Options

Third Line Support Engineer
UK > Work from Home

The median Third Line Support Engineer salary for remote or hybrid work is £50,000 per year, according to job vacancies posted during the 6 months leading to 1 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

 6 months to
1 May 2025		 Same period 2024 Same period 2023
Rank 363 492 609
Rank change year-on-year +129 +117 +161
Permanent jobs requiring a 3rd Line Support Engineer 34 100 64
As % of all permanent jobs with a WFH option 0.23% 0.30% 0.15%
As % of the Job Titles category 0.25% 0.31% 0.16%
Number of salaries quoted 34 98 60
10th Percentile £39,250 - £32,500
25th Percentile £41,250 £31,250 £36,938
Median annual salary (50th Percentile) £50,000 £37,500 £42,250
Median % change year-on-year +33.33% -11.24% -3.98%
75th Percentile £52,500 £46,250 £53,750
90th Percentile - £57,125 £58,750
UK median annual salary £50,000 £40,000 £41,750
% change year-on-year +25.00% -4.19% +4.38%

All Permanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 13,554 32,482 41,080
% of permanent jobs with a recognized job title 90.64% 95.99% 96.08%
Number of salaries quoted 9,860 24,960 29,208
10th Percentile £30,000 £33,000 £36,500
25th Percentile £43,750 £42,500 £47,250
Median annual salary (50th Percentile) £60,000 £56,000 £62,500
Median % change year-on-year +7.14% -10.40% +4.17%
75th Percentile £77,500 £75,000 £81,250
90th Percentile £100,000 £92,500 £100,000
UK median annual salary £57,500 £52,777 £60,000
% change year-on-year +8.95% -12.04% -

3rd Line Support Engineer
Trend for Jobs with a WFH Option

Job vacancies with remote working options which featured 3rd Line Support Engineer in the job title as a proportion of all IT jobs advertised.

3rd Line Support Engineer trend for jobs with Hybrid/Remote/WFH options

3rd Line Support Engineer
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with remote working options citing 3rd Line Support Engineer.

3rd Line Support Engineer salary trend for jobs with a WFH option

3rd Line Support Engineer
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with remote working options citing 3rd Line Support Engineer over the 6 months to 1 May 2025.

3rd Line Support Engineer salary histogram for jobs with a WFH option

3rd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 1 May 2025, 3rd Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with hybrid or remote work options featuring 3rd Line Support Engineer in the job title.

1 33 (97.06%) Windows
2 31 (91.18%) Active Directory
3 29 (85.29%) Windows Server
4 27 (79.41%) Microsoft Exchange
5 26 (76.47%) VMware
5 26 (76.47%) Azure
6 25 (73.53%) VMware Infrastructure
7 23 (67.65%) Firewall
8 22 (64.71%) Microsoft 365
9 21 (61.76%) Windows Server 2019
10 20 (58.82%) Windows Server 2016
11 19 (55.88%) Microsoft Intune
11 19 (55.88%) WAN
12 18 (52.94%) PowerShell
13 17 (50.00%) LAN
14 16 (47.06%) Citrix
15 15 (44.12%) Meraki
16 13 (38.24%) Mentoring
16 13 (38.24%) Infrastructure Management
16 13 (38.24%) XenApp
16 13 (38.24%) CheckPoint
16 13 (38.24%) DNS
16 13 (38.24%) Cisco
16 13 (38.24%) Data Security
16 13 (38.24%) Network Design
16 13 (38.24%) SonicWALL
16 13 (38.24%) Onboarding
17 11 (32.35%) DHCP
18 9 (26.47%) Microsoft
18 9 (26.47%) SQL Server

3rd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (79.41%) Microsoft Exchange
2 7 (20.59%) SharePoint
3 6 (17.65%) IIS
Applications
1 2 (5.88%) Microsoft Office
Business Applications
1 3 (8.82%) Elite 3E
Cloud Services
1 26 (76.47%) Azure
2 22 (64.71%) Microsoft 365
3 5 (14.71%) Entra ID
4 2 (5.88%) AWS
5 1 (2.94%) Google Workspace
5 1 (2.94%) OneDrive
Communications & Networking
1 23 (67.65%) Firewall
2 19 (55.88%) WAN
3 17 (50.00%) LAN
4 13 (38.24%) DNS
5 11 (32.35%) DHCP
6 7 (20.59%) SAN
7 6 (17.65%) Remote Desktop
7 6 (17.65%) TCP/IP
8 4 (11.76%) VLAN
9 3 (8.82%) VoIP
9 3 (8.82%) Wi-Fi
10 2 (5.88%) IPsec
10 2 (5.88%) SD-WAN
10 2 (5.88%) VPN
11 1 (2.94%) NAS
11 1 (2.94%) Wireless
Database & Business Intelligence
1 9 (26.47%) SQL Server
General
1 9 (26.47%) Social Skills
2 3 (8.82%) Finance
2 3 (8.82%) Law
2 3 (8.82%) Legal
3 2 (5.88%) Inclusion and Diversity
3 2 (5.88%) Marketing
3 2 (5.88%) Police
3 2 (5.88%) Retail
4 1 (2.94%) Documentation Skills
Miscellaneous
1 13 (38.24%) Onboarding
2 2 (5.88%) PKI
2 2 (5.88%) Video Conferencing
3 1 (2.94%) Data Centre
3 1 (2.94%) Driving Licence
3 1 (2.94%) Management Information System
Operating Systems
1 33 (97.06%) Windows
2 29 (85.29%) Windows Server
3 21 (61.76%) Windows Server 2019
4 20 (58.82%) Windows Server 2016
5 4 (11.76%) Linux
6 3 (8.82%) Windows 10
6 3 (8.82%) Windows Server 2012
7 1 (2.94%) Mac OS X
7 1 (2.94%) Windows 7
Processes & Methodologies
1 13 (38.24%) Data Security
1 13 (38.24%) Infrastructure Management
1 13 (38.24%) Mentoring
1 13 (38.24%) Network Design
2 8 (23.53%) Problem-Solving
3 7 (20.59%) Customer Service
4 5 (14.71%) Time Management
5 3 (8.82%) Document Management
5 3 (8.82%) Infrastructure Engineering
5 3 (8.82%) ITIL
5 3 (8.82%) Mobile Device Management
5 3 (8.82%) Practice Management
5 3 (8.82%) Project Delivery
5 3 (8.82%) Task Automation
5 3 (8.82%) User Experience
6 2 (5.88%) Collaborative Working
6 2 (5.88%) Presales
6 2 (5.88%) Proactive Maintenance
6 2 (5.88%) Proactive Monitoring
6 2 (5.88%) Tech Ops
Programming Languages
1 18 (52.94%) PowerShell
2 2 (5.88%) SQL
Qualifications
1 4 (11.76%) Degree
2 1 (2.94%) Computer Science Degree
2 1 (2.94%) Microsoft Certification
2 1 (2.94%) SC Cleared
2 1 (2.94%) Security Cleared
Quality Assurance & Compliance
1 1 (2.94%) SLA
System Software
1 31 (91.18%) Active Directory
2 25 (73.53%) VMware Infrastructure
3 13 (38.24%) XenApp
4 9 (26.47%) Hyper-V
5 6 (17.65%) Terminal Services
5 6 (17.65%) vSphere
6 2 (5.88%) Microsoft Virtual Server
6 2 (5.88%) Virtual Servers
6 2 (5.88%) VMware ESXi
Systems Management
1 19 (55.88%) Microsoft Intune
2 3 (8.82%) SCCM
3 2 (5.88%) Proxmox
4 1 (2.94%) Active Directory Federation Services
Vendors
1 26 (76.47%) VMware
2 16 (47.06%) Citrix
3 15 (44.12%) Meraki
4 13 (38.24%) CheckPoint
4 13 (38.24%) Cisco
4 13 (38.24%) SonicWALL
5 9 (26.47%) Microsoft
6 6 (17.65%) Dell
6 6 (17.65%) HP
6 6 (17.65%) NetApp
7 3 (8.82%) iManage
7 3 (8.82%) Intapp
7 3 (8.82%) Riverbed
8 1 (2.94%) Google
8 1 (2.94%) Sage
31 3rd Line Support Engineer jobs Nationwide