Period
to 20 November 2017

The median annual salary for an IT Support Analyst was £22,000 in advertised job vacancies in Yorkshire during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Analyst
England > Yorkshire
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 244 188 298
Rank change year-on-year -56 +110 -1
Permanent jobs requiring an IT Support Analyst 75 149 60
As % of all permanent IT jobs advertised in Yorkshire 0.76% 1.35% 0.45%
As % of the Job Titles category 0.78% 1.38% 0.46%
Number of salaries quoted 63 145 66
Yorkshire median annual salary £22,000 £23,000 £22,500
Median salary % change year-on-year -4.35% +2.22% -6.25%
10th Percentile £17,550 £19,750 £17,750
90th Percentile £30,100 £32,000 £33,750
England median annual salary £26,000 £27,000 £25,000
% change year-on-year -3.70% +8.00% -3.85%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 9562 10798 12914
% of permanent IT jobs with a recognized job title 97.44% 97.93% 97.76%
Number of salaries quoted 8026 9123 10586
Yorkshire median annual salary £41,500 £40,000 £40,000
Median salary % change year-on-year +3.75% - +6.67%
10th Percentile £25,000 £24,500 £25,000
90th Percentile £60,000 £62,500 £60,000
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

IT Support Analyst
Job Vacancy Trend in Yorkshire

Job postings that featured IT Support Analyst in the job title as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for IT Support Analyst in Yorkshire

IT Support Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst in Yorkshire.

Salary trend for IT Support Analyst in Yorkshire

IT Support Analyst
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing IT Support Analyst in Yorkshire over the 6 months to 20 November 2017.

Salary histogram for IT Support Analyst in Yorkshire

IT Support Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the Yorkshire region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -13 66 £22,250 -8.81% 5
North Yorkshire -5 4 £26,000 +13.04%
East Yorkshire -16 4 £21,500 -6.52%
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 20 November 2017, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring IT Support Analyst in the job title.

1 54 (72.00%) Windows
2 45 (60.00%) Active Directory
3 42 (56.00%) Microsoft
4 31 (41.33%) Microsoft Office
5 30 (40.00%) Windows Server
6 24 (32.00%) Windows 7
7 19 (25.33%) Windows Server 2012
7 19 (25.33%) ITIL
7 19 (25.33%) TCP/IP
8 18 (24.00%) Windows Server 2008
9 16 (21.33%) DNS
10 15 (20.00%) SQL
10 15 (20.00%) Office 365
11 13 (17.33%) DHCP
11 13 (17.33%) Windows Server 2003
11 13 (17.33%) Citrix
12 10 (13.33%) Degree
13 9 (12.00%) VoIP
14 8 (10.67%) Apple
14 8 (10.67%) Finance
14 8 (10.67%) Android
14 8 (10.67%) Microsoft Azure
14 8 (10.67%) Remote Desktop
15 7 (9.33%) Driving Licence
15 7 (9.33%) Windows 10
15 7 (9.33%) Windows 8
15 7 (9.33%) MS Exchange
16 6 (8.00%) HTML
16 6 (8.00%) Firewall
16 6 (8.00%) Wi-Fi

IT Support Analyst Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (9.33%) MS Exchange
2 4 (5.33%) Exchange Server 2010
2 4 (5.33%) SharePoint
3 3 (4.00%) Exchange Server 2003
4 2 (2.67%) IBM Domino
4 2 (2.67%) IBM Notes
5 1 (1.33%) Exchange Server 2013
5 1 (1.33%) Skype for Business
Applications
1 31 (41.33%) Microsoft Office
2 2 (2.67%) Microsoft Excel
3 1 (1.33%) Microsoft PowerPoint
Business Applications
1 2 (2.67%) Dynamics CRM
2 1 (1.33%) Sage 200
Cloud Services
1 15 (20.00%) Office 365
2 8 (10.67%) Microsoft Azure
3 1 (1.33%) Amazon AWS
Communications & Networking
1 19 (25.33%) TCP/IP
2 16 (21.33%) DNS
3 13 (17.33%) DHCP
4 9 (12.00%) VoIP
5 8 (10.67%) Remote Desktop
6 6 (8.00%) Firewall
6 6 (8.00%) Wi-Fi
7 5 (6.67%) 3G
7 5 (6.67%) LAN
7 5 (6.67%) WAN
8 4 (5.33%) VLAN
8 4 (5.33%) VPN
9 2 (2.67%) Internet
9 2 (2.67%) Intranet
10 1 (1.33%) Broadband
10 1 (1.33%) GoToMeeting
10 1 (1.33%) iSCSI
10 1 (1.33%) Network Security
10 1 (1.33%) Skype
10 1 (1.33%) WebEx
Database & Business Intelligence
1 3 (4.00%) SQL Server
2 1 (1.33%) Power BI
General
1 8 (10.67%) Finance
2 5 (6.67%) Telecoms
3 3 (4.00%) Manufacturing
4 2 (2.67%) Law
4 2 (2.67%) Legal
5 1 (1.33%) Retail
Libraries, Frameworks & Software Standards
1 6 (8.00%) HTML
Miscellaneous
1 7 (9.33%) Driving Licence
2 5 (6.67%) Smartphone
3 3 (4.00%) Handset
3 3 (4.00%) Video Conferencing
4 2 (2.67%) Analytical Skills
5 1 (1.33%) iPhone
5 1 (1.33%) Management Information System
5 1 (1.33%) Mobile Computing
5 1 (1.33%) Replication
Operating Systems
1 54 (72.00%) Windows
2 30 (40.00%) Windows Server
3 24 (32.00%) Windows 7
4 19 (25.33%) Windows Server 2012
5 18 (24.00%) Windows Server 2008
6 13 (17.33%) Windows Server 2003
7 8 (10.67%) Android
8 7 (9.33%) Windows 10
8 7 (9.33%) Windows 8
9 4 (5.33%) Windows 2000 Server
10 3 (4.00%) Apple iOS
10 3 (4.00%) Windows Phone
11 2 (2.67%) Windows XP
12 1 (1.33%) CentOS
12 1 (1.33%) Linux
12 1 (1.33%) Red Hat Enterprise Linux
Processes & Methodologies
1 19 (25.33%) ITIL
2 6 (8.00%) Malware Detection/Protection
2 6 (8.00%) Software Licensing
3 5 (6.67%) Mentoring
4 4 (5.33%) CRM
5 3 (4.00%) ERP
5 3 (4.00%) Kalman Filter
5 3 (4.00%) Line Management
6 2 (2.67%) Document Management
6 2 (2.67%) Fault Analysis
6 2 (2.67%) Knowledge Management
6 2 (2.67%) Mathematics
6 2 (2.67%) Problem Management
6 2 (2.67%) Project Management
6 2 (2.67%) Release Management
6 2 (2.67%) Root Cause Analysis
6 2 (2.67%) Service Desk Management
6 2 (2.67%) Service Management
7 1 (1.33%) Change Management
7 1 (1.33%) Service Delivery
Programming Languages
1 15 (20.00%) SQL
2 3 (4.00%) PowerShell
3 2 (2.67%) C
4 1 (1.33%) VB
4 1 (1.33%) VBScript
Qualifications
1 10 (13.33%) Degree
2 4 (5.33%) ITIL Certification
2 4 (5.33%) MCP
2 4 (5.33%) Microsoft Certification
3 3 (4.00%) MCITP
3 3 (4.00%) MCSA
3 3 (4.00%) MCSE
3 3 (4.00%) NVQ Level 3
4 2 (2.67%) MCDST
5 1 (1.33%) ITIL Foundation Certificate
5 1 (1.33%) MCTS
5 1 (1.33%) MOS
Quality Assurance & Compliance
1 3 (4.00%) SLA
System Software
1 45 (60.00%) Active Directory
2 6 (8.00%) VMware Infrastructure
3 5 (6.67%) Terminal Services
4 4 (5.33%) Hyper-V
5 3 (4.00%) vSphere
6 1 (1.33%) Microsoft Virtual Server
6 1 (1.33%) Virtual Machines
6 1 (1.33%) Virtual Servers
Systems Management
1 2 (2.67%) Norton AntiVirus
1 2 (2.67%) SCCM
2 1 (1.33%) DameWare
2 1 (1.33%) Symantec Endpoint Protection
2 1 (1.33%) WSUS
Vendors
1 42 (56.00%) Microsoft
2 13 (17.33%) Citrix
3 8 (10.67%) Apple
4 6 (8.00%) VMware
5 5 (6.67%) McAfee
5 5 (6.67%) Remedy
5 5 (6.67%) Sophos
6 4 (5.33%) Symantec
7 3 (4.00%) ServiceNow
7 3 (4.00%) Siemens
8 2 (2.67%) Altiris
8 2 (2.67%) Cisco
8 2 (2.67%) Lotus
8 2 (2.67%) Sun
8 2 (2.67%) Veeam
8 2 (2.67%) Veritas
9 1 (1.33%) Dell
9 1 (1.33%) Google
9 1 (1.33%) HP
9 1 (1.33%) Red Hat