151 to 175 of 176 Customer Experience Jobs in Berkshire

into real-world value. What you’ll do Set the direction – Shape and lead a company-wide data strategy that supports growth, efficiency and customer experience. Connect the dots – Work with commercial, supply-chain, finance and tech teams to understand their goals, surface data gaps and spot high-value … across the organisation. What you’ll bring A track record of shaping data, transformation or planning programmes in a large, complex business. First-hand experience partnering with IT, finance and multiple business units to drive change. Sound grasp of common enterprise data challenges (access, quality, adoption) and the ability More ❯

brand affinity across Termgrid’s expanding user base. This role is designed for someone who is creative and thrives on building authentic relationships, celebrating customer successes, and creating a vibrant, connected ecosystem around a category-defining platform. As Community Manager, you will: Engage with our growing community of users … adoption, and expand reach. Collaborate with Sales, Marketing, and Product teams to design and execute campaigns that drive user engagement, generate leads, and celebrate customer milestones. Serve as the voice of the user within Termgrid, surfacing feedback, ideas, and insights that shape product direction and customer experience. Why … and Marketing to generate leads by fostering a strong brand presence and driving advocacy. Create feedback loops between the community and internal teams (Product, Customer Success) to ensure we’re continuously improving the user experience. Host and manage events (virtual or in-person) to build deeper relationships and gather More ❯

scale: Create and embed consistent frameworks for product development, prioritisation, and road mapping across teams. Work across the business: Partner with design, engineering, marketing, CX, and commercial to make sure we’re aligned, connected, and delivering end-to-end. Own our toolset: Be the go-to product management expert for … with marketing or standing up a new operating model, you’ll flex where needed to keep momentum high. What we’re looking for Strong experience in a Product Operations role, ideally within a digital-first organisation. Strong experience collaborating with Design and engineering teams, ensuring alignment and workflows … are operating well Hands-on experience with web and app development environments - you’re comfortable getting into the detail when it comes to how things are built and delivered. A confident communicator and collaborator - able to influence without authority and bring clarity to complex situations. Experience creating structure More ❯

in Birmingham City Centre. In this role, you’ll play a key part in driving the adoption of our technology solutions and improving the customer experience. You’ll use your product expertise to reduce barriers to legal knowledge through tools such as e-learning platforms, mobile apps, workflow and … solutions, and AI chatbots. The ideal candidate will have a strong understanding of how technology can solve real-world problems, along with a proactive, customer-focused mindset and excellent communication skills. This is a fantastic opportunity for a creative person as our customer values diversity of ideas, skills … It is a fast paced environment with a focus on developing outward-facing technology solutions and enhancing our innovation offering. Key Skills & Responsibilities: Previous experience as a Product Specialist – in a client facing environment Excellent stakeholder communication and management skills – ability to take changing requirements from the business and More ❯

and a range of innovative solutions in global capital markets. Read on to find out how you could enhance your skills and gain valuable experience, by joining us to support our clients transition to a sustainable future. Role Summary Lead the strategic direction, development, and implementation of the bank … live for payment systems. Collaborate with multi-regional teams to drive the adoption of new payment technologies and enhance existing systems to deliver exceptional customer experiences. Ensure that technology provides operational resilience and disaster recovery capabilities in the face of threats such as cybercrime and data breaches. Lead a … in users of the systems you are responsible for Prioritises and maintains the sprint backlog for assigned products, balancing the requirements of stakeholders. Competencies Customer Focus Driving Change Driving Results Embraces Diversity Enterprise Leadership Judgement and Decision Making Risk Management Strategic and Visionary Trust and Integrity What we offer More ❯

and ML adoption. Role overview: You’ll play a central role in re-architecting and scaling their data platform to meet growing business and customer needs. This includes building robust, observable data pipelines, ensuring data trustworthiness, and mentoring a team of engineers while collaborating closely with Product, Ops, and … and business value Comfortable driving architectural conversations and mentoring engineers across disciplines Advocate for decentralised data models, such as data mesh Nice to have: Experience with data quality tools (e.g., Monte Carlo) Knowledge of data security and compliance Previous work in e-commerce or consumer tech This is a … chance to shape the next generation of data systems powering personalised customer experiences at scale - while working in a people-first, purpose-driven culture. More ❯

infrastructure with a modern cloud-native stack. They are seeking forward-thinking leaders to help build a platform that supports secure, scalable, and seamless customer experiences — all while serving a critical public-facing mission. Role Overview This is not a BAU operations role — it’s a senior leadership opportunity … to shape and lead the digital operations function across customer-facing platforms. You'll drive performance, reliability, release governance, and automation for a new cloud-native tech stack. You’ll lead platform operations, build and mentor a DevOps/SRE team, and establish the processes, tooling, and vendor partnerships … security, and compliance (e.g., GDPR). Embed a continuous improvement culture and provide a clear capability roadmap within 18 months. Ideal Candidate Profile Proven experience leading digital operations or SRE/DevOps functions in complex, high-scale consumer digital environments. Deep understanding of release lifecycles, observability tooling, and incident More ❯

their global reach and audience into new geographies. They are looking for a Product Leader to manage multiple Product squads focusing on their Enterprise customer experience. You'll bridge the gap between Product and market execution, maintaining a strategic focus in driving commercial value and ROI. The role would … suit experienced an experienced Product Leader, adept at driving vision and strategy whilst identifying commercial growth opportunities within their existing and external customer base. You'll also bring some established people management experience, managing multiple direct reports (5-10+). You'll be joining a team talented … Product Org with a breadth of experience spanning household names and start-ups/scale-ups. It's an excellent opportunity to contribute to the evolving product culture with significant career development opportunities as the company scales. Here are a few key requirements: Experience shipping B2B or B2B2C More ❯

their dynamic pricing, inventory management and warehousing operations capabilities to continue scaling internationally and at pace. Crucially, they are also investing heavily in their ‘customer first’ approach, using insights and data-driven strategies to deeply understand customer needs and deliver tailored, impactful experiences across their websites and mobile … and Apps in line with the business strategy. Collaborating closely with engineering, design, data and commercial teams to build impactful solutions that drive both customer and business value. Developing an in-depth understanding of their customers, leveraging qualitative and quantitative insights to make informed, strategic product decisions. You’ll … help create distinctive products that differentiate them from their competitors. Serving as a trusted partner to both internal and external stakeholders, consistently championing outstanding customer experiences and product quality. Moving fast, prioritising initiatives decisively and embracing pragmatism over theoretical product perfection. Within your first year in the role, we More ❯

of excellence in delivering tailored financial products and services, they are at the forefront of digital transformation, aiming to revolutionize their operational processes and customer experience. We are looking for a Project Manager to spearhead strategic initiatives focused on technology integration, operational efficiency, and business process improvements. The ideal … candidate will have a proven track record of leading transformation projects in the Financial Services experience, i.e. Financial Services, Wealth Management, Hedge Fund, etc., working closely with stakeholders to implement scalable solutions, have experience working in a Change Team of 8 or more people. Our client fosters a … send your CV to Sunny Bhalla at Noir. Location: London/Hybrid. Salary: £50K - £60K + Bonus + Pension + Benefits Applicants must have experience in the Financial Services Industry, including Banking, Investment Management, or similar fields. Applicants must be based in the UK and have the right to More ❯

DOE) iO Associates is working with a fast-growing digital consultancy leading innovation in Salesforce solutions. They are focused on delivering personalised customer experiences through Salesforce Marketing Cloud. This role is ideal for individuals passionate about leading strategic marketing automation programmes and driving customer engagement at scale. As … a great opportunity to own platform strategy, ensure best practices, and guide innovation within a Salesforce-driven ecosystem. What We're Looking For: Extensive experience with Salesforce Marketing Cloud and campaign management Strong technical background across SFMC modules (Journey Builder, AMPScript, APIs) Proven leadership in marketing automation or CRM … strategy Confident communicator with a strong eye for process, data, and performance Apply today to take the lead on impactful customer journeys within a forward-thinking digital team. P.S: Only candidates with existing UK work rights will be considered for this position. More ❯

insight to spot new opportunities, improve performance, and remove friction in the app experience. Work across teams. Coordinate with sales, operations, compliance, marketing, and customer support. Represent the product externally. Speak at events and forums to help raise the profile of the app and business. What You'll Bring … Experience in senior product roles within fintech, SaaS, or mobile-led companies. Strong knowledge of iOS and Android platforms, mobile UX/UI, and customer experience. Proven ability to lead agile product teams and improve product operations in growing companies. Confidence working with data and tech to make More ❯

pressing issues through an optimal blend of advanced technologies. A Delivery Engineer is an advanced position for individuals with at least 2 years of experience in eDiscovery and proficiency in all Solutions Specialist. This role requires a deeper understanding of the eDiscovery lifecycle and the ability to manage more … proficient in all tasks performed by a Tier 1 Analyst. • Work collaboratively with a team in a follow-the-sun model, aiming to improve customer experiences. • Deliver all tasks with accuracy and within Service Level Agreements (SLAs) in a fast-paced environment. • Mentor and train Solutions Specialists, sharing knowledge … and best practices. • Apply critical thinking and experience to solve problems as they arise. • Participate in continuous learning and development to stay current with industry standards. Position Requirements: • 2+ years of experience in eDiscovery. • Strong project & task management skills. • Working knowledge of eDiscovery tools such as Relativity and More ❯

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team You will be part of an international team delivering implementations for LexisNexis Risk Solutions clients. About the Role : As a senior consultant you will deliver installs … Ensuring project Management work is well defined and changes to requirements are managed. Issues arising are tracked and dealt with in a timely fashion,customer satisfaction is attended to throughout the engagement. Overseeing the planning, development and installation of Fircosoft products to meet the clients’ business needs Showing a More ❯

I'm currently working with an innovative digital agency that’s leading the charge in e-commerce, digital transformation, and customer experience. Known for their cutting-edge, tailored digital strategies, they empower brands to forge deeper connections with their audiences and drive measurable growth across multiple digital platforms. On … journey right from the start. After just placing someone else here, we're looking for ANOTHER Full-Stack Engineer with end-to-end JavaScript experience who wants to gain experience from a wide range of high-caliber clients. What we're looking for: React, TypeScript, Node, Express & AWS … exp Experience working on a variety of products in different industries Passion for working with clients They're a super collaborative and supportive environment looking for ambitious Engineers to join their team! They operate a hybrid working model with two days per week in the London office. If this More ❯

and available. It undertakes the operation, enablement, and management of the network infrastructure to enable EE/BT and Three to deliver their best customer experiences at the lowest cost. Reporting to the Senior Incident Assurance Manager, this role will involve relentlessly managing the delivery of Incident Assurance services … point for jeopardy management where a resolving agency wrest within MBNL. What we are looking for: Technical understanding of Mobile Telecommunications networks and infrastructure. Experience in Telecommunication Operations and/or deployment. Incident management and escalation management experience. Ability to work in a highly pressurised environment. Strong knowledge of … the methodologies, processes and capabilities required to deliver best in class technical and business services. Experience of building deep, effective relationships and an understanding of organisational politics. An ability to use these to socialise and influence stakeholders. Excellent communicator with exceptional organisational skills. Experience of working with, briefing More ❯

do in every world-famous city. Our hop-on, hop-off sightseeing tours offer a flexible approach to city discovery with a first-class customer experience. A Big Bus Tour turns tourists into explorers and leaves every passenger with a story to tell. Having started our journey in … business objectives. You will act as the bridge between business requirements and technical implementation, guiding teams through architectural decisions and best practices. Candidates with experience in the travel industry are highly preferred, as this knowledge will be instrumental in understanding the nuances of customer expectations, booking systems, and … designs, diagrams, and interface specifications. Ensure that security, scalability, performance, and compliance are integral to every design. Requirements Minimum of 5 years of professional experience in a solution architecture or senior technical role. Proven experience designing and implementing large-scale global solutions. Proficiency in cloud platforms and cloud More ❯

building a core product team. What You Will Do Define and execute the product strategy for AI-driven solutions, aligning with business objectives and customer needs Lead AI product development from concept to launch, working closely with engineers, data scientists, and business stakeholders Ensure AI solutions are practical, scalable … and external use Foster collaboration across teams to integrate AI seamlessly into products and services Advocate for user-centric design, ensuring that AI enhances customer experiences rather than complicating them Stay ahead of the latest AI advancements and guide the team in applying them effectively What You Bring Over … twelve years of product management experience with at least five years leading AI-focused initiatives A proven ability to build and scale AI solutions within complex organizations Deep knowledge of machine learning, natural language processing, and emerging AI technologies Strong leadership skills with experience managing teams of engineers More ❯

software provider dedicated to empowering e-commerce brands with innovative, data-driven solutions. Our cutting-edge platform helps online brands optimise their operations, enhance customer experiences, and drive growth. We are committed to fostering a collaborative and inclusive work environment where creativity and innovation thrive. About the Role We … and integration of our revenue tech stack—HubSpot, Zendesk, Gong, and other related tools. This role sits at the intersection of sales, marketing, and customer success, and is instrumental in driving operational efficiency, visibility, and scale across the entire customer journey. Responsibilities Own the configuration, integration, and ongoing … management of HubSpot, Zendesk, Gong, and related RevOps tools. Design and implement scalable processes across marketing, sales, and customer success to improve pipeline visibility and operational efficiency. Partner with cross-functional teams to identify workflow improvements and translate business needs into system solutions. Create and maintain reporting dashboards and More ❯

About Odicci Odicci is a gamification platform helping some of the world’s most exciting brands bring customer engagement, CRM, and loyalty strategies to life. From ASDA to SEPHORA and JD Sports, we work with brands that want to create meaningful, measurable customer experiences — and we are growing … opportunities. What You Will Do Support the commercial team in identifying and developing new business opportunities Research prospects and map out contacts within existing customer accounts Assist in building outreach campaigns (emails, LinkedIn, follow-ups) to start conversations and book meetings Help prepare presentations, reports and materials that support … Must be eligible for a 12-month university-accredited internship What You Will Gain Real exposure to the fast-paced world of SaaS and customer engagement The chance to contribute to projects with global brands A structured learning experience with space to grow professionally Bonus at the end More ❯

Contract (Inside IR35) Location: London (Hybrid 2 days per week onsite) Duration: Long term Summary Strategic and hands-on Value Stream Architect with of experience in enterprise solution architecture, engineering leadership, and product-aligned delivery. Ability to lead cross-functional teams of Solution Designers and Engineers to deliver scalable … secure, and cloud-native platforms. Experience with partnering with Product Owners and Delivery Leads to ensure architectural integrity, fast delivery, and alignment to business goals. Deep expertise in React Native , cloud platforms (Azure) , and application security . Brings a delivery mindset, deep technical credibility, and the ability to hit … the ground running in complex environments. EXPERIENCE Architected a cross-channel digital platform using React Native and Next.js , enabling unified customer experiences across mobile and web. Partnered with Product Owners , Engineering Managers , and Delivery Leads to shape quarterly objectives and align on architecture runway. Led a team of More ❯

human creativity empowers technology that matters. Operating globally, our 6000+ specialists provide a full spectrum of services, including business and tech advisory, enterprise solutions, CX, UX and Ul design, managed services, product development, and software development. This is the job As Business Development Director – Managed Services, you are a strategic … evolving managed services landscape. Based in the UK, you focus on building and expanding new businesses for our world-class Managed Services deliveries. Previous experience in providing Managed Services in one of the following would be required: Infrastructure Operations, Cloud Operations, Cyber Security, Managed Solutions, DevOps as a Service … or Application Support and Maintenance. You are able to recognize customer’s setup and discuss cloud transformation, cyber resilience, digital operations, or functional outsourcing—and convert them into scalable service. You understand how to position value-driven service models that help clients increase agility, optimize cost, and accelerate digital More ❯

We are looking for candidate on SAP Success Factor Integration experts for Directly OnDemand , powered by Movate. Directly OnDemand is our gig customer engagement platform that blends freelance experts, traditional agents, and AI-driven automation to deliver exceptional customer experiences. And currently, we’re expanding our network of More ❯

cybersecurity, compliance, and IT. Present and demonstrate a cutting-edge security and compliance automation platform. Collaborate with cross-functional teams to ensure an outstanding customer experience. Exceed sales targets and contribute to rapid company growth. Build out the Enterprise function in the Central region. What We’re Looking For … 5+ years of enterprise sales experience in SaaS, cybersecurity, or compliance solutions/Proven track record of exceeding quotas and closing 6 figure, complex deals. Excellent communication, negotiation, and presentation skills. Passion for technology, cybersecurity, and helping businesses streamline compliance. A+ players. If you're ready to take the More ❯

beyond, acting as a visible ambassador at events and trade shows. Collaborate cross-functionally with marketing, production, and operations teams to deliver top-tier customer experiences. Maintain accurate records through CRM and sales systems, contributing to data-driven decision-making. Provide market insight to inform growth strategy and future … that’s growing fast and thinking big. Enjoy a generous benefits package including private healthcare, pension, income protection, and 33+ days of annual leave. Experience legendary networking events and global travel opportunities. Work with a passionate and innovative team in a flexible, hybrid working environment. Make your mark in … an industry that’s constantly evolving — and be supported to grow as it does. If your experience aligns with the above, then we would love to hear from you. Please hit 'Easy Apply' and don't forget to attach your CV. More ❯