1 to 25 of 67 Customer Service Jobs in Berkshire

Customer Service Advisor - END OF CONTRACTS Specialist Location: Berkshire, Sleugh, South East England Job Type: Temporary, Full-Time Industry: Banking and Finance/Customer Service and Call Centres Salary: £14.88 per hour Benefits: Hybrid working arrangement – two days per week WFH after training is completed … Description The Customer Service Advisor provides excellent support and guidance to customers within the banking and finance sector. The role involves managing inbound customer enquiries via telephone, email or online platforms, resolving issues efficiently and accurately, and ensuring a positive customer experience at all times. ...

enthusiastic Internal Sales Apprentice. This is an opportunity to join a global technology leader, gain hands-on experience in sales operations, build strong customer relationships, and work towards a recognised qualification. Role What will you be doing? Engaging in work-based learning within a vocational area, helping bridge … complementary school-based education, leading to a recognised qualification or certification Supporting the internal sales team with day-to-day tasks and contributing to customer service excellence Carrying out other duties as assigned to support the wider team What you’ll bring? A willingness to learn and grow ...

business that is looking for a Sales Support professional to join its team in Reading. This is a great opportunity for someone with strong customer service, sales administration or order management experience who enjoys working in a fast-paced environment and supporting both customers and sales teams. … will play an important role in managing customer enquiries, processing orders and providing day-to-day support to the sales function, helping to deliver an excellent customer experience and maximise sales opportunities. Key Responsibilities Handle incoming customer calls, emails and other enquiries. Respond quickly and professionally ...

Service Desk Manager Reading | Up to £65,000 + Bonus | Office Based We're working with an established B2B SaaS software business looking for an experienced Service Desk Manager to take ownership of its customer-facing support function and lead the next stage of its evolution. This … role for someone who simply wants to maintain an existing Service Desk. You'll be given the autonomy to assess how the function currently operates, develop the strategy for its future and introduce smarter ways of working through AI, automation, self-service and data-driven service management. ...

resolving incidents, administering print management platforms, and ensuring printing services run smoothly through proactive remote monitoring and troubleshooting. You'll work closely with customers, service desk teams and third-party vendors to keep service levels high and disruption to a minimum. What You'll Be Doing Remote Print … management platforms, including user access, reporting and device settings Support printer onboarding, device replacements and system upgrades Implement print policies and standardised configurations across customer environments Incident & Problem Management Respond to incidents and service requests within agreed service levels Investigate recurring issues and perform root cause analysis ...

Support professional to join its team in Reading. \n \n Initially a Fixed Term Contract this is a great opportunity for someone with strong customer service, sales administration or order management experience who enjoys working in a fast-paced environment and supporting both customers and sales teams. … will play an important role in managing customer enquiries, processing orders and providing day-to-day support to the sales function, helping to deliver an excellent customer experience and maximise sales opportunities. \n Key Responsibilities \n \n Handle incoming customer calls, emails and other enquiries. \n Respond ...

Service Desk Engineer (1st Line Support) Love solving technical problems and helping people? We're looking for an enthusiastic IT Service Desk Engineer to join our growing Managed Services team. As the first point of contact for our customers, you'll play a vital role in keeping businesses … customers get back online quickly, no two days are the same. If you're naturally curious, enjoy problem-solving and thrive on delivering excellent customer service, we'd love to hear from you. We're interested in people who enjoy technology, take pride in great customer service ...

IRIS Software Group, we’re dedicated to providing market-leading software solutions that empower businesses and organizations to thrive. Our commitment to innovation, customer success, and excellence has made us one of the UK’s largest private software companies. We support over 100,000 businesses, helping them streamline their … operations with cutting-edge technology. The Role: We are looking for a proactive and customer-focused Customer Enablement Executive to join our team. In this role, you will play a key part in ensuring our customers successfully adopt and maximize the value of our software solutions. You will ...

Field Service Engineer About the Role We are recruiting for a Field Service Engineer on behalf of an established UK engineering business specialising in security entrance and access control solutions. This is an excellent opportunity for a hands-on engineer who enjoys fault finding, customer interaction … independently in a field-based environment. The successful candidate will be responsible for servicing, maintaining and repairing a range of electro-mechanical equipment across customer sites in London and around the M25 corridor. The role involves planned preventative maintenance, reactive breakdown support and installation assistance, ensuring customers receive ...

Hybrid) At IRIS, we help schools, academies, and education providers streamline their operations through market-leading software solutions. We're looking for a Customer Renewals Advisor to join our Education team, managing a portfolio of customers and ensuring they receive outstanding service throughout their renewal journey. This … excellent opportunity for a customer-focused professional who enjoys building relationships, solving problems, and working in a commercially driven environment where customer retention and satisfaction are at the heart of everything we do. What will you be doing? As a Customer Renewals Advisor , you'll take ownership ...

Graduate Accountant - Customer Support Location: Hybrid, 3 days a week in the Wokingham office Why : FinTech Software Company experiencing huge growth Start date - ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service? The company … leading FinTech Software Company, experiencing growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience from their technology. This role is the perfection option for someone with an Accountancy qualification ...

IRIS, we help schools, academies, and education providers simplify everyday operations through market-leading software and services. We're looking for a Customer Renewals Associate to join our Education Renewals team, providing essential administrative and operational support that helps ensure customers enjoy a seamless renewal experience. This … excellent opportunity for someone early in their career who enjoys organisation, administration, customer service, and working as part of a collaborative team. You'll play an important role in keeping renewal activities on track while developing valuable commercial and customer management skills in a growing technology business. ...

Service Coordinator Slough £34,000 We are currently recruiting for a Help Desk Coordinator to join a well-established engineering company based in Slough. Due to ongoing workload and growth, our client is looking to strengthen their service coordination team with an organised and customer-focused individual. … This role plays a critical part in supporting field engineers, managing customer expectations, and ensuring preventative maintenance, reactive works, and remedial jobs are scheduled efficiently. It is well suited to someone with previous coordination or scheduling experience looking to develop their skills within a stable and professional organisation. Package ...

Coordinator to join a well-established engineering company based in Slough. Due to ongoing workload and growth, our client is looking to strengthen their service coordination team with an organised and customer-focused individual. This role plays a critical part in supporting field engineers, managing customer expectations … handling incoming calls and enquiries Liaising with engineers to maximise utilisation and operational efficiency Booking all engineer visits in line with company procedures Monitoring customer KPIs and proactively communicating delays or challenges Coordinating works across teams and regions, including national and key accounts Managing and scheduling subcontractors, ensuring compliance ...

providing in-depth troubleshooting, proactive maintenance, and ensuring timely resolution of client issues. You will also be responsible for onboarding new clients and completing customer projects, including on-site work. You’ll play a key role in maintaining high customer satisfaction while working closely with the senior team … further escalations when necessary. As part of my client’s commitment to delivering outstanding service, they expect their team to not only resolve technical issues, but also identify potential opportunities to enhance clients’ operations. This includes recommending appropriate hardware, software or service upgrades that align with the customer ...

Looking to kick-start your career in customer success, customer service, or SaaS? We're looking for a motivated and enthusiastic Customer Enablement Associate to join our team and help customers get the very best from their IRIS solutions. This is an excellent opportunity for someone … helping them gain confidence in our products and ensuring they have a positive experience from day one. What will you be doing? As a Customer Enablement Associate, you'll work closely with customers to help them understand, adopt, and maximise the value of their IRIS products. You'll become ...

simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking … strong human insight and communication.Klipboard’s brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. Our passion is to provide customers with an advantage in their incredibly competitive world. We have done this so far by providing flexible ...

WorkplacesTM by Great Place To Work® \n Our high performing team is renowned for delivering leading solutions and services, backed up by world-class customer support across markets that demand nothing less than absolute certainty. \n Our products and solutions have won over 20 awards across a range … industries. \n\n \n Who Are CSL Looking For? \n You may have experience in customer support/customer services or alternatively you may have been working in an electronics environment fault finding or repairing equipment. In either case you should be energetic, keen to learn using your ...

expertise. You'll work alongside experienced specialists, sales teams, partners, and leading technology vendors, demonstrating hands-on experience in solution design, product knowledge, and customer support whilst maintaining industry-recognised vendor accreditations. We’re not here to sell you a job. We’re here to invite you into … backgrounds. If you need adjustments during the recruitment process, just ask. What You'll Be Doing Designing and configuring technology solutions that meet customer requirements. Support sales teams by creating bills of materials and solution recommendations. Demonstrating expertise around the HPE Datacentre, networking and security portfolio. Respond to technical ...

Security Service Engineer The purpose of the job is to provide professional engineering expertise and excellent internal and external customer service during the maintenance of variety of CCTV, Intruder, Access Control Systems and other security solutions. Including some installation & commissioning. The main challenges … deadline pressures, demand for thoroughness, customer service skills, route cause analysis on faults to meet the business requirements. Job Responsibilities/Essential Functions Provide technical expertise in fault finding and repairs of varied selection of PC/Network based and analogue security systems with a working knowledge ...

configuring, optimising, and troubleshooting the WMS, ensuring data integrity, driving process efficiency, and supporting integrations between Mintsoft and other systems (e.g. carriers, marketplaces, customer platforms, ERP/finance systems). The successful candidate will play a key role in ensuring warehouse systems continue to operate efficiently while supporting business … change, system improvements, and new customer onboarding. This is a hybrid technical/operational role, bridging the warehouse floor, IT, and customer-facing fulfilment operations. Key Responsibilities System Administration & Configuration Act as the primary in-house administrator for Mintsoft, managing user accounts, permissions, warehouse locations, and system settings. ...

primarily support the installation and commissioning of integrated AV systems across corporate and public sector environments. You'll also work closely with the existing service team, assisting with service calls, preventative maintenance and technical support when required, making you a key technical resource across the business. This … modern collaboration technologies and wants to join a well-established company offering long-term career development and manufacturer training. The role involves travel to customer sites throughout London and the South of England, with occasional nationwide travel where required. Description Key Responsibilities: Install, commission and configure integrated ...

There is a fantastic opportunity to join a dynamic, fast-growing customer service team. Trade Suppliers will be dealing with customer sales at the trade counter and over the telephone, and will understand incoming deliveries, stock control and despatch. Role Processing Customer orders Taking delivery … Teaching Sessions as well as face-to-face visits in the workplace Once achieved, you can further upskill by enrolling onto the Level 3 Customer Service Specialist apprenticeship Apprenticeship Standard Trade supplier (level 2) Training Provider SKILLNET LIMITED Working Week Monday to Friday 9am to 5pm, shifts ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

support the sales teams with the hire of products and building long lasting relationships with existing and new suppliers. Responsibilities Support the administration of customer enquiries and sales processes Assist account managers with new rental, sales and loan enquiries Help match customer requirements to available equipment with support … delivery and keeping customers informed Assist with certain Ad Hoc projects as and when required Experience/skills required Previous experience in a customer service/administration environment Experience in managing multiple tasks at any one time Strong IT skills Customer Service experience Monday Friday 09.00 ...