1 to 25 of 92 Customer Service Jobs in Berkshire

Customer Service Advocate YOUR NEXT JOB! What we’re all about: Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity! But we’re more than that. 🌍✨ Our … we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our … Wireless Logic , we provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected. Role Overview: 👀 As a Customer Service Advocate, you’re the heart of the Customer Engagement Team! Your mission: to connect with customers, solve problems, and ensure top More ❯

help clients realize their boldest ambitions and build future-ready, sustainable businesses. Job Description Servaada, a Wipro company, is looking for a dedicated and customer-focused individual to join our team as a Senior Customer Service Representative, specializing in pensions. As the first point of contact for … our clients and beneficiaries, you will play a crucial role in providing exceptional service and support for pension-related inquiries and concerns. Your strong communication skills, empathy, and in-depth knowledge of pension products and processes will be instrumental in ensuring a positive and satisfactory customer experience. This … primary point of contact for clients and beneficiaries regarding pension-related inquiries, including account information, benefits, and retirement options. Respond promptly and professionally to customer queries via various communication channels, such as phone, email, and live chat. Provide accurate and detailed information about pension plans, contributions, withdrawals, and other More ❯

Customer Service Engineer - Imaging Equipment - Field based Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of … the-art medical imaging equipment and address customer needs promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in … cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within your designated product range and assist under supervision with other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in More ❯

Customer Service Engineer - Imaging Equipment - Field based Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of … the-art medical imaging equipment and address customer needs promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in … cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within your designated product range and assist under supervision with other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in More ❯

Customer Service Engineer - Imaging Equipment - Field based Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of … the-art medical imaging equipment and address customer needs promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in … cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within your designated product range and assist under supervision with other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in More ❯

Service Desk Manager - £40,000 - £45,000 + Bonus – Networking/Cloud - Hybrid/Bracknell Are you a leader looking for an opportunity to make a positive impact with a growing Service Desk? Want to work for an exciting MSP who are massively scaling up? Are you an … operational and performance-driven individual who can ensure first-class customer service? Working for a forward-thinking MSP who are boasting growth year on year. Looking for a Service Desk Manager who can improve the operational performance of a team of up to 7 Line Engineers. The … Service Desk covers multiple technology stacks, including, Cisco, Network Security and Cloud Services. Your primary responsibility will be to ensure the smooth operation and continuous improvement of the Service Desk, delivering exceptional customer service and technical support to our clients. Knowledge & Experien ce Team Leadership experience More ❯

we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our … through seamless migrations and ownership changes. Reporting to the Migrations Support Supervisor, you'll be part of a dynamic team focused on delivering exceptional service and maintaining the integrity of our M2M databases. This role offers the chance to work with a diverse range of internal and external stakeholders … making a real impact on customer experience and operational efficiency. Your Daily Quest (Key Responsibilities): 🌎 Spearhead the end-to-end migration process for Wireless Logic and Arkessa customers, ensuring data accuracy and solution customization. Keep customers and internal teams in the loop with regular, clear progress updates throughout the More ❯

Security Analyst – 2nd Line SDA Division: ICT Services Department: ICT Service Desk Operations Reports to: Service Desk Team Leader Main Goal The Service Desk Analyst - Security Analyst (2nd line) role is to support the stable operation of clients Infrastructure and Applications with a specific focus on IT … Security. Providing 2nd line support to all employees and companies that fall under a Managed Service Contract. Responsibilities/Tasks Interrogation of the Service Desk ticketing system throughout the day to provide effective responses and resolutions to queries or incidents. Ensuring that raised tickets are responded to within … SLA timescales. Responding to calls or e-mails on the service desk, adhering to strict Service Level Agreements for fault resolutions and service requests completions. Provide customer service to internal and external customers to ensure a consistent experience. Adopt a proactive approach towards all client More ❯

Service Desk Analyst YOUR NEXT JOB! What we’re all about: Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity!But we’re more than that. 🌍✨ Our mission … we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our … provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected. Draw Them In (Role Overview): As a Service Desk Analyst at Wireless Logic, you'll be at the heart of our operations, ensuring our customers receive top-notch support and their connectivity More ❯

highly desirable. The ideal candidate will be able to write clear documentation and have the ability to maintain server and networking systems to minimise service outages. We value excellent customer service, attention to detail, and strong communication skills. What do you need to be successful as a … highly desirable. The ideal candidate will be able to write clear documentation and have the ability to maintain server and networking systems to minimise service outages. We value excellent customer service, attention to detail, and strong communication skills. Who we are Activate Learning is a pioneering education More ❯

Customer Success Agent - Maidenhead - Up to £30K Great opportunity for someone from a Customer-service, Technical Support or Account Management background! This fast growing technology company who invest in their staff is looking for a Junior Customer Success & Support Agent to join their team. In this … the most value from the company's products, and help strengthen relationships. This is a non-sales role, but you may have experience in customer service, Sales & Account Management, or client success from a different company. What they're looking for: ?? Enthusiastic and great at building relationships ?? Comfortable … speaking with clients and problem-solving ?? Eager to learn and grow within the technology & software industry ?? Commercial experience in account management, customer success, or a similar client-facing role ?? A background in SaaS or IT is a bonus but not essential This is an exciting opportunity to develop your More ❯

Field Service Engineer Printer Engineer Kyocera - Canon - Konica Minolta - Microsoft Networks DHCP DNS - TCP/IP LDAP - Active Directory Equitrac Papercut - PCounter. MFP - MFD Printers This company will offer you training in Microsoft Networks DHCP DNS - TCP/IP LDAP - Active Directory Equitrac Papercut - PCounter. And your package will … Print, Document Management and Infrastructure Solutions and they are on a mission to redefine the traditional Print and Copier engineer role into a hybrid Service Delivery Technician , merging hardware expertise with IT knowledge. You will provide customer service and technical support for both Printing hardware and software … solutions. Youll be the first point of resolution for service issues, responsible for maintaining and improving customer satisfaction. This role is perfect for someone with strong Printers hardware knowledge and basic IT Networking skills. Key Responsibilities Deliver exceptional customer support, resolving hardware and software faults. Maintain and More ❯

and reporting are accurate and timely. Administrative Support: Manage day-to-day administrative tasks related to the contract, including subcontractor coordination, reporting, and documentation. Customer Service: Be the first point of contact for all contract-related financial and administrative issues, providing effective solutions to both internal and external … Qualifications: Proficiency in Microsoft Word, Excel (including formulas and pivot tables), PowerPoint, and Outlook. Previous experience in financial and administrative roles, preferably in a service-oriented environment. Strong organisational skills with the ability to manage competing priorities and deadlines. Clear communication skills, both verbal and written. Strong customer service orientation with a focus on problem-solving and efficient issue resolution. GCSE Maths and English (or equivalent) required; A-levels (or equivalent) are preferred. Key Attributes: Customer Focus: Passionate about delivering excellent service to clients, ensuring their needs are met and exceeded. Attention to Detail More ❯

Vish is hiring a Customer Success Manager Are you driven to be successful and gain invaluable skills? Are you looking for a great team? We are currently servicing customers and growing in countries from Canada, US, UK, Australia, New Zealand, and require an Customer Success Manager to join … our customer success team. The Role As the Customer Success Manager , you will be responsible for onboarding new customers (including system configuration, setup, and user training) while providing customer support to salon owners and their employees as required. Who are we? Vish is changing and innovating the … hair colour industry. At the local level, Vish helps salons eliminate waste, manage their inventory, increase service revenue and provide valuable insight into their colour business. At the global level, Vish will revolutionize supply chain management for the entire hair colour industry. Role Requirements End-to-end account management More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

is a varied, fast-paced, and exciting role for an established administrator. It would be IDEAL if you have supported a busy sales/customer service department. This is a product-driven environment where you will be processing orders, managing customer quotes, sorting deliveries, running reports, and … more! You'll be the go-to person for administrative support, working closely with internal departments and external clients to keep everything on track. Customer service must be a top priority for the person in this role. You will be speaking to customers every day. We would love … out more and join a fun and friendly company! Senior Administrator Duties: Providing high-level administrative support to the sales team Managing and processing customer orders Handling daily communications with customers and suppliers Creating, updating, and maintaining spreadsheets, reports, and customer records Coordinating with internal departments Free parking More ❯

Account Manager - Software/Saas - Maidenhead - Up to £30K Great opportunity for someone from a Customer-service, Technical Support or Account Management background! This fast growing technology company who invest in their staff is looking for a Junior Customer Success & Support Agent to join their team. In … the most value from the company's products, and help strengthen relationships. This is a non-sales role, but you may have experience in customer service, Sales & Account Management, or client success from a different company. What they're looking for: ?? Enthusiastic and great at building relationships ?? Comfortable … speaking with clients and problem-solving ?? Eager to learn and grow within the technology & software industry ?? Commercial experience in account management, customer success, or a similar client-facing role ?? A background in SaaS or IT is a bonus but not essential This is an exciting opportunity to develop your More ❯

IT Apprentice, you will play a pivotal role in their team, responsible for troubleshooting IT issues, logging tickets via a ticketing system, providing exceptional customer service and so much more. This role presents a unique opportunity to enhance your IT skills and kick-start a rewarding career in … the Job: Supporting customers on a 1st line helpdesk for IT queries via calls, emails and their in-house ticketing system Provide 1st class customer service to clients over the phone Look to drive continuous improvement to team processes and procedures Carrying out hardware-related tasks Achieve and … Cycle to Work scheme Life assurance Tech scheme Desired Qualities, Skills and Knowledge: An interest and passion for IT. Motivated to learn and grow. Customer care skills. Ability to build good relationships with others. A basic understanding of how to use Microsoft Office/O365 applications. Organisation and time More ❯

IT Field Service Engineer Permanent/Full-time **MSP (Managed Service Provider) experience essential** Job Profile Looking for a skilled IT Field Service Engineer with demonstrable experience in an MSP (Managed Service Provider) in IT Field Service engineer role or similar. This role requires a … customer-focused mindset, a diligent and logical approach to troubleshooting, and a strong commitment to service excellence. Candidates must be based within commuting distance of Maidenhead and be prepared to travel to client sites on a regular basis. Key Responsibilities Provide onsite technical support, troubleshooting and maintenance across … Install, configure, and support IT hardware, software and network systems. Work with internal teams to escalate and resolve complex technical issues promptly. Deliver excellent customer service and maintain high client satisfaction levels. Maintain up-to-date documentation of all work carried out and support provided. Ensure systems and More ❯

re responsible for moving products from their origin to our stores. As we grow, we operate globally, offering numerous opportunities worldwide to ensure excellent customer service and stock availability. We strive for efficiency, saving time and money. Meet the passionate colleagues who help us achieve our big dreams. … operations. In our Supply Chain, we're responsible for delivering products from origin to store. Our scale is global, providing many opportunities to improve customer service and stock availability. We work tirelessly to deliver efficiently, saving time and money. Our Retail Assistants provide customers with exceptional shopping experiences More ❯

You will be responsible for monitoring and controlling projects ensuring they stay on track, whilst engaging with multiple stakeholders. What you'll do Provide customer service to internal and external customers to ensure a consistent experience. Be responsible for governing the processes of implementing account-specific new services … tools and applications or other changes. Prioritise and co-ordinate own and others' work schedules to ensure that business and customer needs are met, and deadlines are adhered to. Develop and maintain strong relationships both internally and externally to achieve project objectives. Prepare presentations and reports. Produce documentation in … line with project requirements. Act in accordance with Computacenter Information Security Policies and report any potential or actual security events. Act as SPOC for customer/CC service/project management/service management teams for changes impacting Computacenter operational teams. Coordinate with customer/Computacenter More ❯

The Opportunity This is an excellent opportunity for an experienced Audio Visual Technical Service Engineer to work for a successful and growing integration company. You will be a self-motivated and multi-disciplined Technical Engineer working on customer sites to resolve system breakdowns or maintenance works to the … highest standards in technical, compliance and customer service. Key responsibilities: Attending client sites and resolving issues in a timely and neat manner. Using problem solving skills to find faults and consistently provide high standard solutions. Deliver clear and informative end user training to facilitate the smooth operation of the … high standard. Maintaining standards of technical excellence within the team. Occasional working on construction sites where required to support system commissioning Ongoing technical development Customer Focus: Provide the customer with an excellent customer service whilst representing our client. Accountable for delivering high quality Service fixes More ❯

of 170 are our most important customers. We care about having a positive, friendly, and engaging workplace, which is the key to delivering great customer service. People love working here, and we have the independent survey results to prove it - we’re officially one of the ‘Best Companies’ in … offer regarding how and where we work, the genuinely fun and supportive environment we’ve built in our dog-friendly offices or the great service we deliver that gives them all such a buzz. We want you to bring your buzz to us too. This is a business that … driven from the top down by James, our MD (who hates titles and is simply ‘James’) and the leadership team who ensure that brilliant customer service is at the heart of everything we do. When you meet us, you’ll see what we mean. It’s important that More ❯

Role type: People Manager Profession: Technical Support Employment type: Full-Time Overview With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited … CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are … more from their Microsoft investment. In SCIM Security and Compliance, we actively work to secure every digital experience of our customers through industry-leading customer support. This is for an M2 job leading our support teams in EMEA delivering support for Threat Protection, products under the Microsoft Defender brand. More ❯