1 to 25 of 68 Customer Service Jobs in Berkshire

Field Service Engineer Reading £26,500 - £27,500 + Stability + Varied role + Benefits + Family Feel Environment + Package + IMMEDIATE START Are you a Field Service Engineer with experience in EPOS and IT looking to work in a business where you can feel appreciated and … will treat you as more than just another number. Work for a leading provider of EPOS and IT installations who pride themselves on their customer service standards across Europe.The lucky field service engineer will play a vital role and will be able to increase your skills with … a company focused on being a great place to work. This Field Service Engineer Role will include: * Field Service Engineer role - Regional cover * Service, maintenance and installation of company equipment * Testing and Replacement of Tills and EPOS systems The successful Field Service Engineer will have: * A more »

You will join the team that provides the highest level of support to provide support and be involved in upgrade projects for a growing customer base. Due to new clients won, ongoing success and company expansion, Lucid Connect are supporting our client to recruit for a 1st and/… Engineer to join a successful company, on their high profile client site in Maidenhead. You will have full responsibility for overseeing and sustaining good customer services in line with the agreed Service Level Agreements. We are looking for a candidate that has excellent technical and interpersonal skills, preferably … with experience working in a customer facing environment for an IT solutions provider previously in a 1st Line or 2nd Line IT Engineer role Key Responsibilities Provide 1st and/or lower level 2nd Line Support to the company's customers, receiving calls and handling the resulting service more »

Domestic Appliance Service Engineer Salary : £28,000 - £38,000 + Optional Overtime at Double Pay + Quarterly Bonus + Standard Workdays + Work/Life Balance + Company Van for Personal Use + Mobile Phone + Tablet + Comprehensive Training + Certifications Reading Are you a skilled White Goods … the benefits of optional overtime to boost your earnings and a company van for both work and personal use. Join a prestigious UK appliance service provider, where you will independently manage a variety of repair and maintenance projects within your local area. This role offers the autonomy to set … cookers. Receive extensive training to expand your technical skills across different product types. Operate independently across a designated regional patch, ensuring high standards of service and customer satisfaction. Who We Are Looking For : Candidates with a solid background in white goods or domestic appliance repair. Individuals who are more »

AV Electronics Field Service Engineer Basic Salary £36,000 to £38,000 On Target Earnings £43,000 Company Car £5,000 Bonus Lunch Allowance Overtime Healthcare Pension - Employer 10%/Employee 3% Full Product Training The Role - AV Electronics Field Service Engineer Following expansion, they seek to recruit … a technically motivated and customer focused Field Service Engineer, responsible for: The service and breakdown repair on a wide range of sophisticated medical systems, utilised within theatres, NHS departments and private healthcare environments Visiting customer sites and providing customers with valuable solutions for troubleshooting Liaising with … a whole host of external customer contacts, including clinicians from within the NHS and a range of private independent healthcare organisations and laboratories Your Background - AV Electronics Field Service Engineer To be considered for this exciting role you must be able to demonstrate: Strong background working in a more »

Service Manager Slough Circa £47250+ company vehicle Exciting opportunity available for a Service Manager to join a market leading special purpose vehicle organisation to deliver the highest possible levels of customer service to their defined region and ensure the Service Centre operates in an efficient … and effective way. Service Manager Responsibilities: Attend to customer requirements Maximise the use of the resources available to the Service Centre Ensure that the service technician's work is completed to the highest mechanical standards Administration activities are completed correctly Always ensure that a high standard … of depot housekeeping and cleanliness is maintained, with focus on image standards. When necessary, assist the Service Centre controller with the prioritising of the engineer workload to ensure that all work is covered in good time. Ensure that the Service Centre monthly objectives are completed Continually monitor depot more »

Field Service Engineer - Coffee Machines Covering - Reading, Slough, High Wycombe, Watford £32,000 - £38,000 Basic Salary + Bonus + Pension + Benefits + Vehicle +Private Medical A fantastic opportunity has arisen to join a leading company and large manufacture withing the coffee industry as a field service … join one of the biggest brands in the industry. Additional weekend cover required with 1 weekend in 4 rota. Standby payment. Role & Responsibilities: * Visiting customer sites to undertake installation, service, maintenance and repairs * Working with commercial coffee machines, bean to cup and espresso machines * Accurately complete all relevant … paperwork * Delivery of exceptional customer service at all times Knowledge, Skills & Experience: * Field service experience * Strong mechanical and electrical skills * Excellent customer service skills * Experience within the coffee sector desirable but not essential Benefits Package: * £32,000 - £38,000 basic salary (Based on experiance and more »

Electronics Field Service Engineer, Laboratory Imaging Overall Earnings £53,000+ Basic Saslary £40,000 - £45,000 Bonus £8,000 Company Car Lunch Allowance £30 Per Month Broadband Allowance Excellent Benefits Package Full Product Training ** Excellent opportunities for experienced service engineers from a range of electronics systems backgrounds, including … ex-forces engineers with medical, dental, weapons or radar experience, to join a market leading laboratory equipment manufacturer ** The Role – Electronics Field Service Engineer, Laboratory Imaging This market leader seeks to recruit a technically motivated and customer focused Electronics Field Service Engineer responsible for: Service, installation … of sophisticated laboratory imaging systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments The successful applicant will support imaging products located at customer sites Your Background – Electronics Field Service Engineer, Laboratory Imaging To succeed in this exciting role, you must be able to demonstrate: A competent more »

other 2 days working remotely, please apply for this software support consultant role within a dynamic, fast growing software business. You may have provided customer support on any business solution, such as CRM or HR or Finance Software. Its a plus if you have supported e-learning solutions but … provide data analyses, reports and statistics to co ordinators of the e-learning programmes within large prestigious organisations worldwide liaise with colleagues in sales, customer success, development to provide excellent customer service manage support tickets, prioritise cases according to urgency and SLAs escalate to senior support, technical … previous software support experience - of a business application like CRM or HR or Finance, not solely Microsoft applications and desktop motivation to provide excellent customer service ability to handle a varying workload including peaks of demand analytical skills to understand problems and issues and data motivation to learn more »

Vouchers Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence Chubb Community Care now has an opportunity for an Service Engineer to join our team based covering West Sussex, Somerset, Dorset, Surrey, Oxfordshire and Wiltshire.Key to this role isto provide first line service …/maintenance support to all the company & third party products in use, when called upon to do so Job Description To provide first line service/maintenance support to all company & third party products in use, when called upon to do so. To provide small works engineering functions from … initial survey, through installation to commissioning and customer handover To participate in an out of hours callout rota (typically 1 week in 3) To achieve minimum KPI targets for Response and First time fix on all Corrective and Preventative Maintenance visits. Responsibilities: Carry out Corrective and Preventative Maintenance on more »

provide data analyses, reports and statistics to co ordinators of the e-learning programmes within large prestigious organisations worldwide liaise with colleagues in sales, customer success, development to provide excellent customer service manage support tickets, prioritise cases according to urgency and SLAs escalate to senior support, technical … must have: strong communication skills verbally and in writing to communicate with software users and managers previous software support experience motivation to provide excellent customer service ability to handle a varying workload including peaks of demand analytical skills to understand problems and issues and data motivation to learn more »

accurate and efficient shipment processing. The Operations Manager will play a crucial role in streamlining processes, enhancing efficiency, and maintaining the highest standards of service in the transportation and logistics industry. Responsibilities:- Team Management: Lead and oversee the courier, mail, art and freight operation at the Heathrow warehouse. Foster … levels and warehouse organization. Maintain a safe working environment and ensure adherence to Health and Safety procedures in the warehouse. Art Team, Remail and Customer Service: Collaborate with the Art and customer service team to address client inquiries and concerns. Liaise daily with both teams and … Management: Monitor and control operational costs within budgetary constraints. Identify cost-saving opportunities and implement efficiency measures. Meet with courier and freight suppliers for service level and price negotiations. Compliance and Regulation: Ensure compliance with transportation regulations and industry standards. Keep abreast of changes in regulations and implement necessary more »

the market leader in providing IT and technology based supplier rationalisation, building on a culture of delivering significant cost-savings, innovation solutions and excellent customer service as part of the process. ASM Technologies are a multi-national business with offices in Paris, Dusseldorf and a head office and … support a fulfilment infrastructure across 4 continents and 55 countries globally. With unparalleled channel expertise across a wide range of technology commodities, high quality customer service and continuous improvement, we help our customers control operating costs and create a more dynamic interface with the global market. more »

Customer Support professional with good technical skills and a clear understanding of what drives customer satisfaction. Handle incoming customer requests, both from external and internal calls & emails by raising and managing cases. Experience with CRM & ERP systems - Salesforce, SAP and SaaS (Software as a Service) solutions more »

office hours Aldermaston, Reading SC clearance must be held and available to progress on DV clearance Purpose of the role We are looking for customer-focused and enthusiastic Windows O/S build Engineer to join our Infrastructure and Tooling Team. Day to day tasks include developing customer … the build and transitioning support to the BAU resolver Teams. You should have a genuine interest in solving peoples IT issues and empathetic to customer needs and requirements. You should possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams and … the best of their abilities. Determine and document technical build specifications Automation of existing process Maintaining security standards Writing, editing and testing policies with customer service always in mind. Provide diagnosis and troubleshooting in the event of Incidents and Problems arising from the Standard Builds. Build and actively more »

and West (NHS SCW.) The successful applicant will be providing 2nd line support to users of the NHS SCW's IT systems within the Service Level Agreement (SLA) timescales and requirements. They will also be configuring, installing and maintaining a wide-range of IT equipment including desktop hardware, software … advice, and fault resolution to users of NHS SCW's IT equipment, systems, and network, and manage their own workload within DDaTs call management service, as well as supporting other teams within DDaT including Projects, Technical Operations and Digital Services to deliver their services. SCW is committed to our … process is completed, and contact the named contact if you have any questions. Main duties of the job 1.1. Delivering the highest level of customer satisfaction and service 1.2. Meeting defined performance targets 1.3. Installation of Infrastructure equipment 1.4. To promote and champion the use of industry best more »

MUST. Due to the clearance required we can only progress with British nationals DETAILED JOB DESCRIPTION: Purpose of the role We are looking for customer-focused and enthusiastic candidate for our clients Software Discovery and Packaging Team, who has a genuine interest in solving IT issues and is empathetic … stakeholders and support teams Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills Experience of Application Lifecycle Management in an Enterprise environment as part of a desktop transformation project Strong Application Packaging experience using Flexera … configuration Package defect remediation Experience of large OS migration projects (preferably Windows 7 and Windows 10) Data Analysis and reporting skills Good communication skills (customer facing as you may need to speak to people in the business) Experience of managing and maintaining a SCCM 2012 (or higher) production environment more »

MUST. Due to the clearance required we can only progress with British nationals DETAILED JOB DESCRIPTION: Purpose of the role We are looking for customer-focused and enthusiastic candidate for our clients Software Discovery and Packaging Team, who has a genuine interest in solving IT issues and is empathetic … stakeholders and support teams Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills Experience of Application Lifecycle Management in an Enterprise environment as part of a desktop transformation project Strong Application Packaging experience using Flexera … configuration Package defect remediation Experience of large OS migration projects (preferably Windows 7 and Windows 10) Data Analysis and reporting skills Good communication skills (customer facing as you may need to speak to people in the business) Experience of managing and maintaining a SCCM 2012 (or higher) production environment more »

For ourEMEA Service Operations team we are looking for aServices Quality Regional Business Process Owner. In this role, you will be responsible for developing and managing the EMEA Services Quality Management processes, providing standardization across the region. As a Quality Lead, you will play a crucial role in the … Netherlands - Hengelo, Belgium - Groot-Bijgaarden, Spain - Barcelona, Sweden -Stockholm, Finland - Espoo, Germany - Bonn, Italy - Milan and Hungary Budapest. It is reporting to the EMEA Service Performance & Quality Manager. Responsibilities: Lead the Quality Management function for EMEA Electrical Services to establish a culture of zero error & customer satisfaction improvement … Collaborate with all process owners to ensure that all Quality process changes are approved by them, prior to implementation Capture Voice of the Customer VoC through customized surveys, developed and deployed for Services operational improvement Define and develop the Electrical Service Quality Management Framework aligned to Eaton Quality more »

you will maintain existing business opportunities and grow new business opportunities by working with the Sales Manager/Field Sales team to build successful customer relationships. You will be working with the Sales Teams, Purchasing Department, Suppliers and Customers to: Qualify and understand the nature of the request for … Compliance, etc.) Convert quotations to orders and keep relevant teams and systems updated Use and set up Excel spreadsheets to utilise data Ensure both customer and Company have a clear understanding of the terms that are in place Accurately process customer orders, ensuring that all orders comply with … current legislation and Company guidelines Ensure export licenses are in place Proactively pre-progress and update open customer orders Proactively informing customers and Sales teams when delivery dates change, both verbally and electronically Look for process/ways of working improvements that add value for the customer and more »

Mobile Commercial Gas Engineer FM Service Provider Berkshire & Surrounding areas £55,000 per annum + door to door travel CBW Staffing Solutions is currently recruiting for a Mobile Commercial Gas Engineer to carry out planned and reactive commercial maintenance across several contracts based in Berkshire and surrounding areas. The … all vehicles Holidays: 33 days 25 standard with 8 stat days Pension: 5% from salary with a company contribution of 3% 4x death in service Offer of opting into private healthcare Tablet & Work Phone Provided Full company uniform Key Duties & Responsibilities You will be responsible for delivering, services, repairs … failures within the equipment Order and fit parts or components to the equipment when required. Reactive and planned commercial maintenance. Providing high level of customer service and building strong relationship Provide a service that ensures all key performance indicators (KPI)/service level agreements (SLA) are more »

project management methodology and tools with and a high level of discretion to implement and configure increasingly larger and more complex products to solve customer business needs Project budget management including forecasting revenue and billing. Scoping and estimation of effort required for small and medium implementation projects Developing detailed … Compiling and submitting project status reports to clients, management and other stakeholders Working effectively with relevant stakeholders for efficient project implementation Developing excellent leadership, customer relations and communication skills to liaise effectively with all project stakeholders Provide excellent high-touch customer service, building strong relationships and ensuring … that each customer is a reference Prepare and provide project status and risk assessments to their manager with appropriate levels of detail to ensure that implementations stay on schedule Knowledge, Skills and Abilities Project management experience exhibited by working independently on projects Working knowledge of project management software tools more »

project management methodology and tools with and a high level of discretion to implement and configure increasingly larger and more complex products to solve customer business needs Project budget management including forecasting revenue and billing. Scoping and estimation of effort required for small and medium implementation projects Developing detailed … Compiling and submitting project status reports to clients, management and other stakeholders Working effectively with relevant stakeholders for efficient project implementation Developing excellent leadership, customer relations and communication skills to liaise effectively with all project stakeholders Provide excellent high-touch customer service, building strong relationships and ensuring … that each customer is a reference Prepare and provide project status and risk assessments to their manager with appropriate levels of detail to ensure that implementations stay on schedule Knowledge, Skills and Abilities Project management experience exhibited by working independently on projects Working knowledge of project management software tools more »

for our farmer clients across the region using GPS technology. Often working alone, you will be self-motivated, organised and have previous experience involving customer-facing activities to ensure we provide a professional and safe service to customers. This is a physically demanding role, and you must be … plan with employer contributions of up to 7% Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers About You Strong customer focus Strong communication skills both over the phone and face to face Full UK driving licence Able to work outside in all conditions IT … As a Soil Technician your role will involve: Field services including GPS soil sampling Handling of digital data and maps Management and planning of customer orders and schedules Basic ATV and hardware/software maintenance Understanding and deliver exceptional customer service to internal and external stakeholders Excellent more »

Position: CHP Service Engineer Location: Mobile covering sites in the Slough, Heathrow and Reading area Salary: £35-37k (Neg DOE) per annum, company van, tools, phone, laptop and excellent benefits Hours: 37.5 hours per week Monday to Friday no shifts Undertake weekend roster duties as required Our Client … in the UK using a range of Engine manufacturers including MTU, Cummins, MAN, Guascor, Perkins and Jenbacher, incorporating the latest control systems. Their large service team, supported 365 days a year by the CHP control centre, minimises downtime. The Role: Travel daily to client sites to carry out planned … and reactive maintenance of combined heat and power units. Safely operating and maintaining all site CHP plants ensuring full service delivery in line with contracted KPIs. Using Computer based diagnostic tools to fault find on a range of plant equipment. Interaction with our clients on a daily basis to more »

workable solutions that everyone understands. Thorough knowledge and experience of risk management. Good communicator and strong inter-personal skills. Excellent problem solving, analytical and customer service skills. Excellent planning & administration skills. Being open to innovation and new ways of working. Innovative thinking and can do attitude. Must be more »