Customer Service Jobs in Buckinghamshire

1 to 25 of 63 Customer Service Jobs in Buckinghamshire

Customer Service Technical Specialist

High Wycombe, England, United Kingdom
BlueGate Consulting
Elevate your career with our client a leader in secure EMV payment and mobile acceptance solutions. They are seeking a Customer Service Technical Specialist to join their dynamic team, ensuring that their cutting-edge technology solutions are functioning optimally for clients and integrator partners. In this pivotal role … possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of more »
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Participant Experience Agent - German Speaking

Newport Pagnell, England, United Kingdom
Hybrid / WFH Options
BI WORLDWIDE
sales and channel incentives, event management, employee rewards and employer branding initiatives. We are looking to recruit a German Speaking Participant Experience Agent/Customer Service specialist to work as the first point of contact for users of the apps and initiatives that the company produces. You will … Administer all Reward & Recognition campaigns, including order processing and monitoring of items ordered, and liaising with suppliers when necessary Surpass both internal and external customer expectations, ensuring that all fulfilment is completed within deadline and to an exceptional standard Provide quick and accurate fulfilment of gift vouchers and certificates … ISO 9001and GDPR To assist with other administrative work as deemed necessary by the Team Leaders Proactively respond to any requests from the Client Service seeking assistance To provide a key link with our participants and ensure we maintain high levels of customer service Maintain and update more »
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e-Commerce Account Manager

High Wycombe, England, United Kingdom
Avery Dennison
connect the physical and digital, and a variety of products and solutions that enhance branded packaging and carry or display information that improves the customer experience. Serving an array of industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals, and automotive … internal stakeholders to foster long-term partnerships Manage day-to-day operations of the eCommerce business, including order processing and fulfillment Troubleshoot and resolve customer service issues in a timely and satisfactory manner Develop and implement strategies to increase sales, improve operational efficiency, and enhance customer service … engagement and sales Improved data accuracy and reporting capabilities Qualifications Fluent in French and English language (additional languages a plus) Client-centric approach with customer service experience or in a similar role Proficiency in Google Suite and related software applications Strong problem-solving, analytical, and communication skills Ability more »
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Service Engineer (White Goods / Domestic)

Milton Keynes, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
Roundhouse Recruitment Limited
Service Engineer (White Goods/Domestic) £28,000 - £38,000 + Optional Overtime (2xPay) + Quarterly Bonus + Days based + Work/Life Balance + Van (personal use) + Phone + Tablet + Training + Qualifications Milton Keynes Are you a White Goods/Domestic Appliance engineer looking … and great company culture, as well as optional Over-time to increase earnings and a company Van for personal use? An exciting opportunity to service a local patch representing one of the UK's most recognised appliance providers. You will be managing your own projects, providing repair and maintenance … skillset Autonomous role covering a local patch The person: White goods/domestic applicance background Organised and able to work and manage themselves Good customer service skills White Goods Engineer, Domestic Appliance Repair, Washing Machines, Tumble Dryers, Dishwashers, Refrigerators, Cookers, Field Service Engineer, Technical Support, Appliance Maintenance more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Service Engineer

Aylesbury, Buckinghamshire, South East, United Kingdom
WALLACE HIND SELECTION LIMITED
You're an experienced Air Compressor Service Engineer aspiring to become a Service Manager. With your expertise in Air Compressors, you now want to use your excellent people skills to share your knowledge with the wider team and help them develop. Based in High Wycombe, you'll be … servicing at our customer's sites within a 60 mile radius of our office. BASIC SALARY: Competitive Salary BENEFITS: · On call cover with paid overtime · Company van (available for private use) · Incentives for passing leads to our sales team · Full company benefits package including pension · Good holiday package plus … in our sector, but 95% of our customers are within 60 miles of our office resulting in less travel · Realistic opportunities to manage the service team · You'll be incentivised to pass leads onto our sales team JOB DESCRIPTION: Service Engineer, Field Service Engineer - Air Compressors, Industrial more »
Employment Type: Permanent
Posted:

Service Engineer

High Wycombe, Buckinghamshire, South East, United Kingdom
WALLACE HIND SELECTION LIMITED
You're an experienced Air Compressor Service Engineer aspiring to become a Service Manager. With your expertise in Air Compressors, you now want to use your excellent people skills to share your knowledge with the wider team and help them develop. Based in High Wycombe, you'll be … servicing at our customer's sites within a 60 mile radius of our office. BASIC SALARY: Competitive Salary BENEFITS: · On call cover with paid overtime · Company van (available for private use) · Incentives for passing leads to our sales team · Full company benefits package including pension · Good holiday package plus … in our sector, but 95% of our customers are within 60 miles of our office resulting in less travel · Realistic opportunities to manage the service team · You'll be incentivised to pass leads onto our sales team JOB DESCRIPTION: Service Engineer, Field Service Engineer - Air Compressors, Industrial more »
Employment Type: Permanent
Posted:

Fast Track Engineer - M365

Marlow, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
Cloud Decisions
Account Manager OR Fast Track Engineer position. This unique opportunity will allow the right person to flourish as a Technical Engineer and as a Customer Success Manager, working for one of the UKs leading Microsoft Solutions Partners, with 8 Microsoft Specialisations and 5 Microsoft Designations. Role Overview: As aMicrosoft … successful onboarding of workloads within M365. Responsibilities: Provide technical guidance, best practices, and remediation steps to successfully onboard users to Microsoft Office 365. Support Customer Success Managers (CSMs) during customer welcome calls by addressing technically minded questions. Lead technical workshop discussions with customers across specific M365 workloads, tailoring … approaches to help them achieve their goals. Own technical workshop engagements through their lifecycle, ensuring satisfactory customer resolution. Accurately record time in a centralized system for reporting on customer service usage. Requirements: Practical knowledge of the full M365 stack Hands on technical support experience and capabilities Any more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Service Coordinator/ Dispatcher

Olney, Buckinghamshire, South East, United Kingdom
4way Recruitment
Service Coordinator/Dispatcher Milton Keynes My client is a well-established Fire & Security company looking for an experienced Service Coordinator to join the team. Package £24,000- £30,000 Full time | office Based Main Responsibilities Ensure that service requests received from customers are attended to promptly … To control the team of service and maintenance engineers such that their resources are deployed in an optimum and economical manner Receive service requests by telephone, email, from customers, ascertaining the details of reported faults in an accurate manner, and promoting the image of the company as a … Where possible seek to resolve reported faults by telephone, liaising with technical staff as necessary, to avoid unnecessary engineer attendance. In conjunction with the Service Manager, or his delegate, ensure that requirements for preventive maintenance visits are undertaken. Maintain schedules of contracted maintenance work for relevant customers. Receive and more »
Employment Type: Permanent
Salary: £28,000
Posted:

L2/L3 Technical Specialist

High Wycombe, Buckinghamshire, South East, United Kingdom
Bluegate Consulting Ltd
possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of … value-added services within the payments sector is also desirable. Our client offers a chance to be part of a company that is transforming customer engagement across multiple sectors. Join a team where your technical expertise and customer service acumen will be valued and where you can more »
Employment Type: Permanent
Salary: £50,000
Posted:

Block Manager

Buckinghamshire, England, United Kingdom
Property Management Recruitment
based and on-site work. Your objective will be to retain and develop the business by delivering a high standard of care and excellent customer service to the directors, lessees, and residents of the properties we manage. Duties & Responsibilities: Preparing service charge budgets Visiting the developments to … reporting to clients Arranging and representing our company at client meetings The successful candidate will be IT literate, with excellent attention to detail, strong customer service skills, and the ability to organise their time effectively. As well as being a strong team player, they will be able to more »
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Service Desk - 2nd Line

Milton Keynes, Buckinghamshire, United Kingdom
Hybrid / WFH Options
Tate
IT Service Desk Support (2nd Line) Full time, office-based role Up to £28,000 plus 20% shift allowance and excellent benefits. (based on 28k basic, you would earn £33,600 per annum including the shift allowance) As Service Desk Operator, you will be working for a global … organisation, assisting with the roll out of network equipment across various customer sites in the UK and Europe. The role primarily involves the receipt of incident notifications from customers or network monitoring systems, on-going management of incidents (including technical troubleshooting), and subsequent resolution of incidents for external customers. … ll be working as part of a friendly and well-established team. This would suit someone who has worked in an IT support/Service desk role previously. In this job, your duties will include: Log and own customer incidents Update incidents with detailed and relevant information in more »
Employment Type: Permanent
Salary: £26000 - £33000/annum excellent benefits
Posted:

Field Service Engineer, Electronics IT Systems

Milton Keynes, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
TRS Consulting
Field Service Engineer, Electronics IT Systems **A hybrid role, typically involving three days in the workshop and two days on the road as a service engineer ** On Target Earnings £44,000 Basic Salary up to £39,000 10% Bonus Company Car or Car Allowance Pension Private Medical Cover … Manufacturer Product Training ***An excellent opportunity for an IT, electronics, networking engineer to work for a leading medical imaging manufacturer in a hybrid field service and workshop role*** The Role - Field Service Engineer, Electronics IT Systems You will be responsible for: Carrying out the build of imaging systems … prior to installation on customer sites Working closely with the project and engineering teams Collating build sheets and ensuring these are followed Performing testing and validation of equipment Ensuring all consumables are maintained and recorded Your Background - Field Service Engineer, Electronics IT Systems To apply you should be more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

IT Support Technician

Milton Keynes, Buckinghamshire, South East
Nexus Jobs Limited
to-day IT 2 nd and 3 rd line support activities for Schools. The IT Support Technician will liaise with School staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise, own and resolve all IT support and service requests. The IT Support … technology transition projects This position is a UK role and will be required to support other schools/sites as requested by the UK Service Delivery Manager. Key Responsibilities Provide 2 nd and 3 rd line support to UK School staff and students Support Transformation Projects Work alongside and … and network services to maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. Install and configure approved computer hardware and licensed software, following agreed policies and procedures. Maintain site documentation, including hardware and software inventories, to more »
Employment Type: Permanent
Salary: £28,000 - £30,000
Posted:

Reactive Works Coordinator FTC

High Wycombe, Buckinghamshire, South East, United Kingdom
Paradigm Housing
assist with leading our team of Technical Co-ordinators to deliver an excellent repairs experience for all our customers. If you are passionate about customer service, are organised, have a strong work ethic and have experience of working with high performing team, adaptable to a fast paced environment … the target time frame and ensure efficient and productive scheduling of our technician's diaries ensuring we are offering our residents the best repairs service possible. The Successful candidate will need to be IT literate inclusive of Word, Excel and Outlook and be able to multitask and carry out … daily admin tasks promptly and efficiently, have an eye for detail, and be a team player. You will work collaboratively with front line repairs customer services and promote #drivingimprovement and #workingasone with Paradigms front line technicians. It's fast paced so you will need stamina and resilience with a more »
Employment Type: Contract
Rate: £30,000
Posted:

National Account Executive

Milton Keynes, Buckinghamshire, South East, United Kingdom
TPS
are TPS? TPS provides independent garages and body shops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS … financially and in the number of Centres opened nationwide. Job Purpose This role is pivotal as we aim to strengthen our market position, enhance customer engagement, and increase sales growth in this critical area. Market Research & Analysis: Conduct in-depth market research to identify market trends, customer needs … and competitor activities. Analyse sales data and customer feedback to identify opportunities for growth. Share insights and findings with the team to inform strategic decisions. Strategic Planning & Execution: Collaborate with the Volkswagen head office team to develop and implement strategic plans for sales. Monitor progress against targets and adjust more »
Employment Type: Permanent
Salary: £20,000
Posted:

Field Service Engineer

Milton Keynes, Buckinghamshire, United Kingdom
Fusion People Ltd
Field Service Engineer (EPOS Systems/Electronic Point Of Sale) Location: Milton Keynes, Luton and Watford areas Day rate: £134.46 per day in scope of IR35 (umbrella) (PAYE option available) Overtime rates for hours worked outside of your rota: Monday to Saturday £22.41 per hour. (umbrella) Sundays and Bank … is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract … trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and more »
Employment Type: Contract
Rate: £134/day Fuel card + Van + Phone + Laptop
Posted:

Senior Operations Analyst

Milton Keynes, Buckinghamshire, South East, United Kingdom
Solos Consultants Ltd
to troubleshoot and resolve a variety of IT incidents ensuring a quick resolution is achieved and accurate recording of activities is captured. Delivering excellent customer service they will on occasion support the Major Incident Management process. The role will be well suited to candidates who like to stretch … Skills and Experience Essential: Demonstrable record of delivering results and meeting targets. Good analytical skills and the ability to develop solutions with focus on customer needs. Effective verbal and written communication skills at all levels. Ability to build and maintain customer relationships and exceed expectations. Understanding of corporate … behaviors. Strong analytical skills. Ability to create, interpret and present data effectively. Sound level of technical WINTEL understanding. Previous Experience of working within a Service Desk environment, Incident and Request Fulfilment process disciplines + understanding of priority classifications and SLAs; Experience working in a secure environment Managing Modern Desktops more »
Employment Type: Contract
Rate: From £280 to £370 per day OUTSIDE IR35
Posted:

Fraud Data Analyst

Milton Keynes, England, United Kingdom
Hybrid / WFH Options
Allica Bank
adheres to all relevant Regulatory requirements and our own internal policies and procedures at all times: Slick digital account opening, and in life servicing. Customer contact via telephony, email and in-app communications. Payment and reconciliation activity. Treasury operations. Customer due diligence through Know Your Customer, Know … clear and accurate internal records for MI and monitoring. Assist Operations team and other departments as and when directed. Personal Attributes & Experience A strong customer service ethic: Experience of delivering a high standard of customer experience in a fast-paced environment. Attention to Detail: Thoroughness in examining more »
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Support Engineer Apprentice

CRAYON HOUSE, MERCURY PARK, WOOBURN GREEN, HIGH WYCOMBE, England
CRAYON LTD
closely with a great team of support engineers as part of a global support team, you’ll play a key role in providing excellent customer service to Crayon’s clients and partners. This customer facing role allows you to learn, grow and thrive throughout your Apprenticeship journey … Essential) About the Employer CRAYON LTD Headquartered in Oslo, Norway, with more than 3,300 employees in nearly 40 countries. We operate a global, customer-first, and vendor-agnostic IT consultancy. We help clients select the best solutions for their business needs and budget to thrive and innovate with more »
Employment Type: Advanced Apprenticeship
Salary: £18,000.00
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Senior Technologist

High Wycombe, England, United Kingdom
Mint Velvet
fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born. As collaborative creatives, we take … DC on the required action, ensuring all relevant information is recorded/communicated and that sort costs are accepted by the supplier Liaising with Customer Care department regarding customer feedback and returns Strategically assessing the quality of products through all available data and feedback, for example, from stores … Customer Care and competitor shopping to drive continual improvement of fit and quality Holding regular brainstorm sessions with the technical team, buying and design teams, to generate new ideas, improve product performance and standardise technical requirements Assessing suitability of product for Mint Velvet’s international market’s presence Supplier more »
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Inside Sales Support

Milton Keynes, Buckinghamshire, South East, United Kingdom
Frossell Recruitment Ltd
Beverages market. (Please only apply if you have SAP experience) Essential requirements Min of 2 years experience utilising SAP Excellent sales administration skills Excellent Customer Service Skills both face to face and over the phone Good use of MS packages including Word and Excel Strong Work ethic and … a desire to achieve great results Excellent communicator with good relationship-building skills Experience in setting up new customer accounts and pricing Key responsibilities Setting up new customer accounts ensuring complete and accurate master data Maintenance of billing plans for customer contracts on SAP, ensuring financial values … are correct and up to date. Processing samples onto SAP Reviewing contact of customer orders, verifying quotation and order Administering the ordering of third-party products for customer orders, raising purchase orders that are correct and in a timely manner. Liaising with internal and external parties in order more »
Employment Type: Permanent
Salary: £35,000
Posted:

2nd Line Support Engineer - Milton Keynes

Milton Keynes, Buckinghamshire, United Kingdom
Crimson
OneDrive, and MFA. * Administer backup technologies and antivirus/security software. * Execute cable patching and utilize remote access tools. * Leverage ITSM tools for streamlined service delivery. * Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks. * Possess outstanding customer service and communication aptitudes. * Display a fervent more »
Employment Type: Permanent
Salary: £35000 - £35001/annum
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3rd Line Support Engineer - Milton Keynes

Milton Keynes, Buckinghamshire, United Kingdom
Crimson Limited
OneDrive, and MFA. * Administer backup technologies and antivirus/security software. * Execute cable patching and utilize remote access tools. * Leverage ITSM tools for streamlined service delivery. * Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks. * Possess outstanding customer service and communication aptitudes. * Display a fervent more »
Employment Type: Permanent
Salary: GBP 40,000 Annual
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2nd Line Support Analyst - On Site - Milton Keynes

Milton Keynes, Buckinghamshire, United Kingdom
Crimson
OneDrive, and MFA. * Administer backup technologies and antivirus/security software. * Execute cable patching and utilize remote access tools. * Leverage ITSM tools for streamlined service delivery. * Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks. * Possess outstanding customer service and communication aptitudes. * Display a fervent more »
Employment Type: Permanent
Salary: £35000 - £40000/annum
Posted:

Customer Support Technician Spanish/German Speaking - N Bucks

Milton Keynes, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
Blue Marble Recruitment
My clients in North Bucks have an immediate requirement for a Customer Support Technician: Electronics. This role is commutable from Milton Keynes, Newport Pagnell, St. Neots, Biggleswade, Sandy, Bedford. My clients are a world leader in in the design, manufacture and continuous improvement of wireless condition monitoring solutions. Their … manage ground and structural movement, landslide risk, geotechnical behaviour, rail track movement and much more. They are seeking the right individual to join their Customer Support team. This is a full time hybrid role, working from the office 3 days a week, and working remotely from home for the … remaining 2 days. Main Duties & Responsibilities: As a Customer Support Technician, you will take a hands-on role in providing support for customers ahead of, during and after the installation of new projects, replacements, and changes. The role also involves training customers and preparing equipment for dispatch for new more »
Employment Type: Permanent, Work From Home
Posted:
Customer Service
Buckinghamshire
10th Percentile
£22,750
25th Percentile
£24,500
Median
£32,500
75th Percentile
£40,000
90th Percentile
£57,500