1 to 25 of 27 Customer Service Jobs in Buckinghamshire

Technical Service Coordinator – MS Dynamics (18 Month Fixed-term Contract) Salary: £34,525.56 + 18% Yearly bonus Office-Based (Milton Keynes) Hours: 37.5 hours per week (Monday–Friday, 09:00–17:30 with 1-hour lunch) About the Role: An exciting opportunity has arisen for a Technical Service Coordinator to join a busy Customer Support Centre, delivering first-class technical coordination and customer service across a portfolio of diagnostic and laboratory instrumentation. This role is highly customer-facing and focuses on providing a seamless support experience, coordinating field service activity and ensuring ...

Title: Online Customer Service & Returns Coordinator (Tech Business) Location: On-site (parking available) Hours: Monday to Friday, 9:00am-6:00pm (lunch break) Salary: £26,000-£28,000 per annum (DOE) Job Type: Full-time, permanent/ongoing Recruiting: Vanta Staffing (on behalf of our client) Vanta Staffing … recruiting an Online Customer Service & Returns Coordinator for one of our tech business c click apply for full job details ...

proactive, detail-driven individual to join our Sales Team as an Order Management Specialist. In this role, you’ll take full ownership of customer orders from start to finish, ensuring a smooth, accurate, and exceptional experience for our Partners and Vendors. As a trusted advisor, you’ll work closely … with our Sales teams to manage valuable and often complex orders, providing best-in-class customer service while identifying opportunities to add value at every stage of the process. What your role as a Sales Administrator will involve Support the sales team by managing ...

experienced colleagues. We're looking for someone with a positive attitude, good communication skills, and a genuine interest in IT who can provide excellent customer service while developing their technical abilities. Key Responsibilities Answering incoming support calls and providing first-line telephone support Performing initial triage to assess … ensuring timely closure of resolved issues Essential Requirements Basic understanding of IT fundamentals (Windows OS, Office 365, email systems) Excellent telephone manner and customer service skills Strong communication skills with the ability to explain technical concepts to non-technical users Patient and empathetic approach when dealing with frustrated ...

Salary: £34,500 + Bonus Contract: Fixed Term 18 Months We are seeking a highly organised and customer-focused Service Coordinator to act as the vital link between customers, field service engineers, partners, and internal teams. This role plays a key part in ensuring service operations … efficiently, accurately, and in line with company standards. Key Responsibilities Customer Support Handle inbound customer calls via the dedicated MSC/Customer Service hotline Manage mailbox enquiries professionally and efficiently Accurately log faults within MS Dynamics CRM for Sysmex and partner supplier equipment Schedule: Emergency call ...

Manager and Senior Technician on a day-to-day basis, the Field Engineer will be responsible for a variety of tasks involved in the customer installation. Works will include traditional (civils/buried) and PIA PON underground and overhead. Customer Engineering involves 2 specific sets of duties … resolution of minor faults to ensure a smooth final installation. Final installation works, running fibre from final distribution point (UG or OH) to end customer premises and all internal install works. Engineers will provide a first-class customer service, ensuring management of any customer complaints, working ...

Role: 1st Line Support Engineer Location: Buckingham, Buckinghamshire Model: On-site Salary: Up to £28,000 Overview Our client is an award-winning Managed Service Provider (MSP), recognised for delivering high-quality IT support and exceptional customer service. They are seeking a motivated 1st Line Support Engineer … first point of contact for end users. Key Responsibilities Provide remote office support to end users Log and manage incidents and service requests via a ticketing system Troubleshoot issues across Windows 10/11 and Microsoft 365 Perform basic Active Directory user administration Support hardware, peripherals, and meeting room ...

With over 70 sites currently operating in the UK, we believe in nothing less than automotive excellence, which is at the forefront of our customer service. Our long history has positioned us at the very pinnacle of automotive retailing as we continue to exceed our customers’ expectations. About … assigning out of incoming supports tickets Providing remote desktop support, machine imaging and software deployments to dealership users Become disciplined in communication, internal customer service and administration skills whilst providing IT support to all users Develop skills to support and roll out desktop hardware as required ...

Support Engineer on behalf of my client based in Milton Keynes. This is an excellent opportunity for a technically capable and customer-driven support professional who enjoys solving problems and working across a varied client base. The position is primarily service desk focused (around 80%), delivering remote … position would suit someone with previous 1st and 2nd line experience who is confident working independently, managing their own ticket queue, and delivering excellent customer service. Key Responsibilities Remote & Service Desk Support Provide responsive technical assistance via phone and remote access tools Take ownership of support tickets from ...

Full-time Office based (as per above sites) Role Type: Permanent MUST BE EITHER SECURITY CLEARED - OR HAVE THE ABILITY TO UNDERTAKE Team/Service Overview The Patch Management service helps customers ensure their End User devices as well as their Servers are patched and security compliant. … provide users with the best possible upgrade experience, and we achieve this by using our mature and comprehensive standard process and tools. The service is governed and controlled by the Release team. Patch Management is a global service delivered from the UK, India, and South Africa locations. What ...

Line IT Support Engineer (MSP) Location: Milton Keynes Salary: Up to £35,000 Type: Full-time, Permanent Our client is a growing Managed Service Provider looking for a capable and customer-focused 2nd Line IT Support Engineer to join the technical team. This is a hands-on role … wide range of MSP clients Troubleshooting escalated issues from 1st line across desktop, server, and network environments Managing and resolving incidents and service requests via the ticketing system Supporting Microsoft 365 (Exchange Online, SharePoint, Teams, Azure AD) Diagnosing and resolving Windows Server and Active Directory issues Assisting with onboarding ...

revenue growth. This position is required to report to Milton Keynes, U.K. Role Description Function as the central sales contact for our core customer base. Forge strong relationships with customers, external sales team, and SHI internal departments. Work closely with aligned Outside Sales Team to collectively own the sales … predictable, accurate and adhered to. Collaborate with Outside Sales, customers, vendors, and our internal teams through conference and team calls. Acknowledge and resolve customer inquiries proactively, resolving issues with a ‘complete-first-time’ attitude, delivering an exceptional customer experience. Identify and capture new opportunities, moving them effectively through ...

closing tickets updating information as required Delivery user training sessions (remotely or on-site) Involved in Quality assurance tests or bug fixes pre customer release Working closely with the internal wider team to ensure customer service and continuous improvement Skills and Experience required for the Technical Support … Qualification or degree in a relevant discipline At least 2 years of working in a second line technical support helpdesk role Experience with service desk ticketing using tools such as Jira or similar Extensive Experience in Application Support; SQL ; Windows operating systems ; Databases and Remote Access Tools Fluent ...

changing IT requirements.As the 1st and 2nd Line Support Engineer, you will be responsible for: Provide 1st line IT support via phone, email and service desk Log, prioritise and resolve support tickets Troubleshoot hardware, software and network issues Administer Microsoft 365 and Active Directory user accounts Configure and deploy … support role Strong Windows 10/11 and Microsoft 365 experience Active Directory administration skills Basic networking knowledge (DNS, DHCP, troubleshooting) Excellent communication and customer service skills A methodical, organised approach A positive, helpful attitude Essential: Full UK driving licence and access to your own vehicle.If ...

small, established technical sales team. Due to the complexities of this role, we are looking for a Chemical Engineer, Process Enginee,r or Service Engineer who is highly experienced in Ion Exchange. This role requires technical expertise in Ion exchange and the complexities of this process. They are offering … responsible for the sale of the company's products within an assigned territory (South East) to both new and existing customers. Provides expertise and customer service to accounts. Building relationships with customers to influence the acceptance and use of the company's products. Identifies and profiles key accounts ...

real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within six months of completing our course. Once you complete your programme, we connect ...

real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within six months of completing our course. Once you complete your programme, we connect ...

exciting opportunity to work on a cutting-edge retail technology project, ensuring installations are completed accurately and efficiently while delivering an excellent customer experience. What you'll be doing: Travel to retail sites across the UK to install ESEL systems. Follow detailed installation plans and scripts for precise setup. … Conduct site surveys and verify installation accuracy. Maintain high standards of quality and compliance throughout the process. Represent the company professionally and provide outstanding customer service. Training We'll fully support you from day one with hands-on experience, and on-the-job training, as well as providing supporting ...

ENGINEER ROLE This is a critical role delivering advanced technical support across NHS and private laboratories. You will work within the Customer Support Centre to troubleshoot, diagnose and resolve instrument issues using secure remote-access tools, log analysis, augmented reality guidance, with direct communication with laboratory staff. Key requirements … Level 3 or equivalent in Electronics, Biomedical Engineering, Mechanical/Electrical Engineering or similar Greater than 2 years in a technical support or field service role. Strong knowledge of electromechanical systems, IT troubleshooting and remote diagnostic tools. Ability to multi-task and manage multiple cases under time pressure. Able ...

real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within six months of completing our course. Once you complete your programme, we connect ...

hands-on experience with laptop builds and user device support Comfortable supporting users face-to-face, over phone, and remotely Strong troubleshooting, documentation, and customer services *Rates depend on experience and client requirements ...

Helpdesk Support Summer project 20th of April – 31 of July Quality personnel are currently looking for a professional, customer service driven helpdesk support agent to join one of our clients for a summer project. This person would need a mix of technical knowledge and the ability to communicate … with users of all differently abilities who are remote working. This person needs to be very customer focussed and would need a calming and patient manner. The Shifts Five-day rota across 7 Days. One of these days will be either Saturday or Sunday every week. The shifts pattern ...

Role: 1st Line Support Engineer Location: Buckingham, Buckinghamshire Model: On-site Salary: Up to £28,000 Overview Our client is an award-winning Managed Service Provider (MSP), recognised for delivering high-quality IT support and exceptional customer service click apply for full job details ...

continued growth, we are looking for talented Sales Specialists to join Ingram Micro working within our key vendor, Brother. Our Sales Specialist are customer focussed and able to build strong relationships within the customer base. The training provided will enable you to obtain in-depth knowledge of Brother … their relevant programmes, incentives, products, and services offered by our vendors, to enable you to provide the best-in-class service and advice to your customer base. What you can expect to be getting up to as a Sales Specialist Sell - primarily by telephone – products and services ...

customers, offering expert advice and solutions from top technology products and services. You’ll become a go-to expert, providing valuable insights and exceptional service to support their business needs. With comprehensive training, you'll gain in-depth knowledge of the latest tech and programs to provide exceptional service. … This role is perfect for someone with looking for a customer facing/sales role who’s eager to learn, grow, and make an impact. (This position does not involve direct cold calling.) What your role as a Sales Associate will involve: Sell - primarily by telephone – products and services ...