1 to 25 of 37 Customer Service Jobs in Buckinghamshire

Matter Expert (SME) to join their team based in High Wycombe. The successful candidate will play a critical role in enhancing product quality and customer satisfaction by analysing and presenting data from Salesforce, Oracle, OTA, and other key systems. This role ensures potential product issues are proactively identified, closely … monitored, and promptly addressed to improve the overall customer experience. A key responsibility is translating customer and field feedback into actionable insights. The EMEA Quality SME evaluates trends, identifies emerging risks, and highlights opportunities to strengthen product performance and competitiveness. Working cross-functionally, the role collaborates with stakeholders ...

World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Account Manager is responsible for driving customer retention and growth by identifying client pain points and developing tailored solutions, while maintaining regular communication to align sales and supply chain forecasts. This … role involves hosting business reviews, engaging internal and external resources to meet customer needs, and acting as the primary liaison between customers, sales, and internal departments. Additionally, the Account Manager is tasked with providing exceptional customer service, managing CRM activities, and supporting major initiative campaigns to enhance ...

line technical support consultant to join an existing technical support team based at our Princes Risborough office to provide an outstanding level of customer service and high-end technical support to our schools. You will report into the Service Desk Manager and act as the primary point … assistance for the first and second-line support. Key Responsibilities include: Manage 2nd & 3rd line technical support for schools, providing outstanding levels of customer service and support Resolve and manage any technical issues that impacts the running of the school's function by providing robust technical solutions. Help ...

Junior Account Executive (German Speaker) This position requires an individual with business fluency in German, ideally with some sales/customer service experience. Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. What they offer: £40k basic salary, with OTE taking your total earnings up to £50k in your first year Comprehensive benefits package - including ...

seeking a proactive Customer Success Executive (CSE) with a technical engineering background to manage a base of small to medium-sized customers who are new to our platform. This role focuses on delivering exceptional customer service while identifying opportunities for additional sales and technical support. Key Responsibilities … purchased materials, parts, or products Build strong relationships across multiple departments including engineering, design, procurement, and technical teams Expand discussions to uncover further customer requirements and partner with the Sales Manager for quotations and technical support Utilise CRM, SAS, marketing, and logistics systems to support the sales team ...

career in a supportive, collaborative, and forward-thinking environment? We’re looking for a Managed Print Support Engineer to join a fast-paced and customer-focused Service Desk team . This is an exciting opportunity to work within a collaborative support function that prides itself on delivering excellent … customer service and technical expertise. You’ll play a key role in supporting managed print environments, owning incidents from investigation through to resolution, and working closely with internal teams and third-party vendors. What You’ll Be Doing As a Managed Print Support Engineer, your responsibilities will include ...

Customer Experience Specialist Up to £30,000 plus excellent benefits Milton Keynes, office based. Do you have experience working within the IT industry or a desire to work within it? Are you passionate about delivering exceptional customer service? IT industry experience isn't essential … taking data at face value Manage escalations for all customers and Internal Teams in relation to the services provided. Create and update Operation Service Manuals for our clients Ensure that quality standards are met in terms of ticketing and reporting by internal teams. Identify process/service improvement ...

qualify for this role, you must speak English and German to bi-lingual fluency. Ideally, you will also hold some experience in a sales, customer service and/or phone based role too. Commercial Associate Graduate Scheme Package: A competitive basic salary of £40k, with OTE taking your … sites regularly Negotiate, close and sign contracts with key decision makers and influencers Act as the interface and a central point of contact between Customer, Sales, Delivery, Legal and Product departments Liaise closely with existing customers on any contractual changes Incentive company holidays rewarding team success Commercial Associate Graduate ...

Full-time Office based (as per above sites) Role Type: Permanent MUST BE EITHER SECURITY CLEARED - OR HAVE THE ABILITY TO UNDERTAKE Team/Service Overview The Patch Management service helps customers ensure their End User devices as well as their Servers are patched and security compliant. … provide users with the best possible upgrade experience, and we achieve this by using our mature and comprehensive standard process and tools. The service is governed and controlled by the Release team. Patch Management is a global service delivered from the UK, India, and South Africa locations. What ...

Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role You'll be the main point of contact for clients, engineers … users, ensuring maintenance and service requests are handled promptly and within SLA. Your role includes managing calls, scheduling engineers, and keeping all parties informed to ensure smooth service delivery. Our core hours are Monday to Friday, 8:30am5:30pm. The Support Centre operates 7 days a week with ...

around this area. This role is ideal for someone who enjoys problem-solving, mentoring others, and delivering a high standard of technical support and customer service within a dynamic environment. Key Responsibilities: Provide 2nd and 3rd line technical support to clients, ensuring exceptional service levels. Troubleshoot … VLANs Proven experience in server and network installations. Ability to act decisively during IT incidents and emergencies. Excellent communication skills, both verbal and written. Customer-focused approach with a proactive, positive attitude. Able to work both independently and as part of a team, with strong organisational skills. ...

enthusiastic about technology. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers to join an expanding team supporting schools in and around Buckinghamshire .This role will involve supporting a Trust of primary schools … your schools and turn IT on, ensuring that they are kept informed about the products and services turn IT on can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them ...

enjoy supporting customers, solving problems, and being part of a fast-moving project, we want to hear from you! The Role As a Customer Support Executive, you’ll be the first point of contact for customers. You’ll provide guidance, answer queries, and support users in a friendly … professional way. While a basic understanding of IT systems is useful, your focus will be on providing excellent customer experiences, supporting new users, and contributing ideas to improve our processes. This role offers genuine growth opportunities within an expanding project, where your contribution will directly impact customer satisfaction ...

around this area. This role is ideal for someone who enjoys problem-solving, mentoring others, and delivering a high standard of technical support and customer service within a dynamic environment. Key Responsibilities: Provide 2nd and 3rd line technical support to clients, ensuring exceptional service levels. Troubleshoot … VLANs Proven experience in server and network installations. Ability to act decisively during IT incidents and emergencies. Excellent communication skills, both verbal and written. Customer-focused approach with a proactive, positive attitude. Able to work both independently and as part of a team, with strong organisational skills. ...

primary schools where you will be the liaison between your school, ensuring that they are kept informed about the products and services and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them …/Azure Experience of leading on installations of servers and networks Ability to make proactive decisions when an ICT emergency occurs. Outstanding levels of customer service with positive & pro-active communication skills both verbal and written Flexible and adaptable Friendly and approachable Excellent team player Able to work ...

about technology i. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers. As the IT Manager, you will be accountable for overseeing the management, installation, maintenance, availability and security of the curriculum … ensuring the schools ICT network is optimised for effective teaching and learning while ensuring its security and stability. Your commitment to delivering support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between your ...

real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within six months of completing our course. Once you complete your programme, we connect ...

Engineer to join their team in Cirencester. As a Network Support Engineer you will provide 3rd line/NOC support to clients, responding to customer support tickets and managing escalations to vendors. You'll troubleshoot customer reported issues, providing advice and guidance, acting as an escalation point … other teams and providing break-fix support for complex networking issues. You will also onboard new customers into the vendor portal, audit new customer environments and provide recommendations. You'll be mainly working on Juniper networks, also with some Cisco. Location: You'll join a friendly and talented team ...

between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: Running the schools ICT based applications and network infrastructure. 2nd/3rd line support. Ensure work is in line with … identifying opportunities to improve the services given by the team. Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills. Has a high level understanding of the responsibilities and requirements of working within a school environment. Skilled in preforming upgrades ...

real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within six months of completing our course. Once you complete your programme, we connect ...

Proven experience managing and upgrading IT networks. Office 365, Azure, networking and firewalls. Strong communication and interpersonal skills, with a focus on delivering excellent customer service. Proactive, self-motivated, and able to work independently or collaboratively. Genuine enthusiasm for technology and education. Get in touch ASAP as we have ...

feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching … learning environments. You'll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software – all while delivering excellent customer service that schools can rely on. You'll act as the key link between schools and the wider company, keeping everyone connected ...

real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within six months of completing our course. Once you complete your programme, we connect ...

knowledge of industry project delivery processes. Excellent knowledge of project contracts scope and deliverables. Excellent knowledge PRINCE2 standards. Ability to work under pressure. Exceptional customer service skills. Good knowledge if industry processes, tools, systems and partners. Ownership of problems and sound judgement. Excellent people management and leadership skills. ...

iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware). Your Skills and Experience 2+ years’ similar experience ideally within education Excellent customer service and communication skills High level knowledge of common user applications and skilled in using Office 365. Skilled in upholding the quality ...