26 to 50 of 50 Customer Experience Jobs in the East of England

a Trainee Technical Advisor on a part time, flexible hours basis. This is a fantastic chance to start your career in the Technical Advisor field and provide the BEST customer service and advice to our customers. Please note that this Trainee Technical Advisor role is offered on a part time, flexible hours basis Hours to be 4 hours a … You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly … the programming and understanding of how best to utilise the underfloor heating systems Support with both tradesman and DIYers installing the Heating systems You: Youll live and breathe our customer-first ethos, with a proactive and forward-thinking approach to learning and expanding your knowledge. Youll be driven to make a real success of your career, actively seeking to More ❯

balance. - Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards What you will be doing as Business Development Manager - Build and maintain a thriving customer base to expand revenue streams and secure lasting partnerships. - Organise your sales activities with precision, ensuring impactful engagement through calls, emails, and face-to-face meetings. - Identify, establish, and … nurture key accounts to unlock their full potential. - Promote our brand with passion and deliver an exceptional customer experience every step of the way. - Self-generate appointments and convert them into significant revenue gains. - Master the ins and outs of our clients products and services to deliver informed and effective solutions. - Offer expert guidance to address client concerns … a background of 2 years+ in Air & Sea sales and are eager to step into a dynamic business development role - You're commercially savvy and committed to delivering outstanding customer service. - Self-motivated, proactive, and brimming with the entrepreneurial spirit to succeed. - You excel at building connections, communicating effectively, and showcasing your passion for what you do. - You thrive More ❯

Are you passionate about driving change and making things work better? We’re looking for a Process Improvement Analyst to help an enterprise business to enhance customer experience and improve the way their organisation works. In this role, you’ll work across multiple teams to understand current business processes, identify areas for improvement, and design innovative solutions that More ❯

to join our IT Change team. Youll be at the heart of driving digital transformation, leveraging the Microsoft stack to deliver cutting-edge solutions that improve operational efficiency and customer experience. What Youll Be Doing Leading the implementation and enhancement of Microsoft Dynamics 365 and Power Platform solutions. Advising the business on the capabilities of Microsoft technologies and guiding … continuous learning. Providing expert third-line support and maintaining high-quality documentation. Engaging with the wider Microsoft community to bring fresh ideas and innovations. What Youll Bring Essential Skills & Experience: Strong problem-solving and communication skills. Proven experience with Microsoft Dynamics 365, Power Platform, Azure, PCF components, MS Graphs, and SharePoint. Background in delivering large transformational projects and … working within agile frameworks. Strategic thinking and stakeholder management. Ability to manage multiple projects and support activities simultaneously. Desirable Extras: Experience in the social housing sector or housing systems. Knowledge of web technologies, mobile app solutions, and MS SQL Server Integration Services. Development skills in .NET, PowerShell, and Microsoft SQL. Qualifications Relevant degree or equivalent experience with MS More ❯

join our IT Change team. You ll be at the heart of driving digital transformation, leveraging the Microsoft stack to deliver cutting-edge solutions that improve operational efficiency and customer experience. What You ll Be Doing Leading the implementation and enhancement of Microsoft Dynamics 365 and Power Platform solutions. Advising the business on the capabilities of Microsoft technologies and … learning. Providing expert third-line support and maintaining high-quality documentation. Engaging with the wider Microsoft community to bring fresh ideas and innovations. What You ll Bring Essential Skills & Experience: Strong problem-solving and communication skills. Proven experience with Microsoft Dynamics 365, Power Platform, Azure, PCF components, MS Graphs, and SharePoint. Background in delivering large transformational projects and … working within agile frameworks. Strategic thinking and stakeholder management. Ability to manage multiple projects and support activities simultaneously. Desirable Extras: Experience in the social housing sector or housing systems. Knowledge of web technologies, mobile app solutions, and MS SQL Server Integration Services. Development skills in .NET, PowerShell, and Microsoft SQL. Qualifications Relevant degree or equivalent experience with MS More ❯

join our IT Change team. You’ll be at the heart of driving digital transformation, leveraging the Microsoft stack to deliver cutting-edge solutions that improve operational efficiency and customer experience. What You’ll Be Doing Leading the implementation and enhancement of Microsoft Dynamics 365 and Power Platform solutions. Advising the business on the capabilities of Microsoft technologies and … learning. Providing expert third-line support and maintaining high-quality documentation. Engaging with the wider Microsoft community to bring fresh ideas and innovations. What You’ll Bring Essential Skills & Experience: Strong problem-solving and communication skills. Proven experience with Microsoft Dynamics 365, Power Platform, Azure, PCF components, MS Graphs, and SharePoint. Background in delivering large transformational projects and … working within agile frameworks. Strategic thinking and stakeholder management. Ability to manage multiple projects and support activities simultaneously. Desirable Extras: Experience in the social housing sector or housing systems. Knowledge of web technologies, mobile app solutions, and MS SQL Server Integration Services. Development skills in .NET, PowerShell, and Microsoft SQL. Qualifications Relevant degree or equivalent experience with MS More ❯

join our IT Change team. You’ll be at the heart of driving digital transformation, leveraging the Microsoft stack to deliver cutting-edge solutions that improve operational efficiency and customer experience. What You’ll Be Doing Leading the implementation and enhancement of Microsoft Dynamics 365 and Power Platform solutions. Advising the business on the capabilities of Microsoft technologies and … learning. Providing expert third-line support and maintaining high-quality documentation. Engaging with the wider Microsoft community to bring fresh ideas and innovations. What You’ll Bring Essential Skills & Experience: Strong problem-solving and communication skills. Proven experience with Microsoft Dynamics 365, Power Platform, Azure, PCF components, MS Graphs, and SharePoint. Background in delivering large transformational projects and … working within agile frameworks. Strategic thinking and stakeholder management. Ability to manage multiple projects and support activities simultaneously. Desirable Extras: Experience in the social housing sector or housing systems. Knowledge of web technologies, mobile app solutions, and MS SQL Server Integration Services. Development skills in .NET, PowerShell, and Microsoft SQL. Qualifications Relevant degree or equivalent experience with MS More ❯

solutions for digital marketing across TUI. As a key bridge between digital marketing operations and technology teams, this role ensures successful implementation of digital strategies, optimising efficiency and enhancing customer experiences. This position is critical to TUI's digital transformation journey, supporting scalable performance marketing solutions in a high-growth, global context. The role also owns the commercial and … to end delivery of technology solutions, ensuring seamless integration into E2E aligned operational processes with all the regions and adjoining departments. Partner with teams in operations, marketing, finance, and customer service to identify tech-driven efficiencies, Solutions need to be connected with other (internal & external) systems and be fed with all the necessary data Lead cross-functional implementation projects … adoption and engagement by implementing effective training programs for all stakeholders in regions and stakeholder communication strategies Ensure technological implementations align with regulatory and security standards. About You Demonstratable experience in technology implementation and digital transformation roles Proven experience in leading large-scale projects within corporate environments, ideally within the travel industry Strong experience managing external technology More ❯

hybrid working. Reporting to the Connected Car Portfolio Strategy & Planning Manager, you’ll play a key role in delivering a competitive connected car service portfolio. You’ll drive strategic, customer-focused growth proposals and enhance portfolio management processes aligned with pre-PEP/PEP frameworks. This role offers a chance to influence future vehicle features and customer experiences … gathering, documentation, and prioritisation. Organise and support the bi-weekly Lean Portfolio Management forum, including agenda setting and action tracking. Your Profile: Degree qualified (Engineering or Economics) with solid experience in product planning and program management within the automotive sector, with a focus on digitalisation and electrification Proven ability to translate customer and business insights into technical solutions … Broad knowledge of connected car technologies and market trends Demonstrated problem-solving skills and ability to synthesise cross-functional contexts. Strong background in customer data analysis, process design, and requirements management. Excellent communication and documentation skills Detail-oriented with a proactive and collaborative mindset Experience working in cross-functional, global teams Familiarity with digital innovation frameworks and product More ❯

hybrid working. Reporting to the Connected Car Portfolio Strategy & Planning Manager, you’ll play a key role in delivering a competitive connected car service portfolio. You’ll drive strategic, customer-focused growth proposals and enhance portfolio management processes aligned with pre-PEP/PEP frameworks. This role offers a chance to influence future vehicle features and customer experiences … gathering, documentation, and prioritisation. Organise and support the bi-weekly Lean Portfolio Management forum, including agenda setting and action tracking. Your Profile: Degree qualified (Engineering or Economics) with solid experience in product planning and program management within the automotive sector, with a focus on digitalisation and electrification . Proven ability to translate customer and business insights into technical … solutions Broad knowledge of connected car technologies and market trends Demonstrated problem-solving skills and ability to synthesise cross-functional contexts. Strong background in customer data analysis, process design, and requirements management. Excellent communication and documentation skills Detail-oriented with a proactive and collaborative mindset Experience working in cross-functional, global teams Familiarity with digital innovation frameworks and More ❯

commerce company specialising in office furniture and expanding rapidly into new product categories including indoor sofas, garden furniture, and home & lifestyle products. To support our growth and deliver exceptional customer experiences, we are investing heavily in technology and operational efficiency. The Role We are seeking a System Manager to lead the implementation and optimisation of Ziniao, our new supply … Troubleshoot technical issues and coordinate with system vendors for resolutions. • Support internal teams with training, documentation, and process optimisation. • Identify opportunities to enhance operational efficiency through technology. Requirements • Proven experience in ERP or system integration (experience with platforms like NetSuite, SAP, or similar preferred). • Strong understanding of e-commerce operations, API integration, and supply chain workflows. • Hands … on experience with Amazon, eBay, or other online marketplaces. • Familiarity with SQL, data mapping, or automation tools is advantageous. • Excellent analytical, communication, and problem-solving skills. • Self-motivated and able to manage multiple projects in a fast-paced environment. • Familiar with the above-mentioned ERP and WMS is preferred. Why Join Us • Opportunity to play a key role in More ❯

and automated deployment. Leveraging Docker/Kubernetes and workflow orchestration tools (Airflow, Prefect, Dagster). Collaborating with product, design, and engineering teams to deliver ML features that directly impact customer experience. Translating model performance into business metrics (e.g., accuracy vs cost/latency trade-offs). Monitoring deployed solutions in production and automating retraining as needed. Sharing knowledge across … the data and AI community at Rightmove. We're looking for someone who; Has impactful experience deploying and maintaining ML systems in production, ideally in larger, mature organizations or teams operating at significant scale (e.g., web-scale, distributed systems, cloud-native environments). Brings expertise in MLOps: CI/CD pipelines, Docker, Kubernetes, workflow orchestration (Airflow, Prefect), and automation. … Has experience across and understands the full ML lifecycle. Can design for long-term scalability, reliability, and resilience. Has strong programming skills with Python – essential. Has hands-on experience with ML frameworks (PyTorch, TensorFlow, Scikit-learn). Is experienced with cloud platforms (ideally GCP: BigQuery, Vertex AI, Dataflow), but AWS/SageMaker or similar is also valued. Has More ❯

contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. The opportunity: We are looking for a Content Engineer (or Content Architect) to design the … clear technical documentation to guide CMS selection and implementation teams. What we want from you: Strong background in content architecture and both domain and content modelling at enterprise scale. Experience with taxonomy, metadata, and semantic structuring. Familiarity with headless and decoupled CMS and experience platforms (AEM, Sitecore, Contentful, Optimizely, Drupal). Ability to translate content models into functional More ❯

Legal Counsel – Hybrid (2 days x week in Cambridge) - £80-100k plus package A fast-growing customer focused entertainment business is transforming the way its customers access and enjoy its subscription-based products. With thousands of subscribers across the UK and beyond, they pride themselves on delivering innovation, value, and an outstanding customer experience. As they scale … contracts, including supplier, partnership, and subscription-related agreements Advise on consumer law, data protection (GDPR), intellectual property, and other relevant regulatory issues Support compliance efforts across marketing, product, and customer engagement activities Provide proactive, business-focused legal advice that balances risk with commercial opportunity Manage relationships with external counsel where required Contribute to building scalable legal processes as the … business continues to grow About You Qualified solicitor in England & Wales with [2–5]+ years PQE (in-house or private practice) Relevant experience working in a B2C entertainment, subscription-driven business Experience advising on commercial contracts, consumer law, and data protection Strong communication skills—you can translate complex legal issues into clear, actionable advice Comfortable working in More ❯

services millions of people love. And we do it all right here at Sky. Our IoT Platform team works closely with product, delivery, and business teams to create seamless customer experiences. From integrating connected devices to managing the smart home, we focus on building the platform that enables customers to connect with the technologies that matter most. We are … shaping the future direction of our products, technology, and business objectives. Feedback & Recommendations - Share insights and recommendations to continuously improve architectural practices and guidelines. What you'll bring Proven Experience - Expertise in creating and maintaining end-to-end solution designs for cloud-based platforms, consumer devices, and mobile applications. Experience with connected home solutions on AWS (including AWS … IoT) is ideal. Technical Proficiency - Broad hands-on experience across cloud infrastructure, IoT platforms, firmware integration, and modern development practices. Cloud Design Expertise - Strong knowledge of scalable, performant cloud architecture principles. AWS Skills - experienced with AWS infrastructure and cloud networking. Engineering Best Practice - Strong knowledge of DevOps and modern engineering practices. API & Microservices - Experience building secure, scalable API More ❯

services millions of people love. And we do it all right here at Sky. Our IoT Platform team works closely with product, delivery, and business teams to create seamless customer experiences. From integrating connected devices to managing the smart home, we focus on building the platform that enables customers to connect with the technologies that matter most. We are … shaping the future direction of our products, technology, and business objectives. Feedback & Recommendations - Share insights and recommendations to continuously improve architectural practices and guidelines. What you'll bring Proven Experience - Expertise in creating and maintaining end-to-end solution designs for cloud-based platforms, consumer devices, and mobile applications. Experience with connected home solutions on AWS (including AWS … IoT) is ideal. Technical Proficiency - Broad hands-on experience across cloud infrastructure, IoT platforms, firmware integration, and modern development practices. Cloud Design Expertise - Strong knowledge of scalable, performant cloud architecture principles. AWS Skills - experienced with AWS infrastructure and cloud networking. Engineering Best Practice - Strong knowledge of DevOps and modern engineering practices. API & Microservices - Experience building secure, scalable API More ❯

services millions of people love. And we do it all right here at Sky. Our IoT Platform team works closely with product, delivery, and business teams to create seamless customer experiences. From integrating connected devices to managing the smart home, we focus on building the platform that enables customers to connect with the technologies that matter most. We are … shaping the future direction of our products, technology, and business objectives. Feedback & Recommendations - Share insights and recommendations to continuously improve architectural practices and guidelines. What you'll bring Proven Experience - Expertise in creating and maintaining end-to-end solution designs for cloud-based platforms, consumer devices, and mobile applications. Experience with connected home solutions on AWS (including AWS … IoT) is ideal. Technical Proficiency - Broad hands-on experience across cloud infrastructure, IoT platforms, firmware integration, and modern development practices. Cloud Design Expertise - Strong knowledge of scalable, performant cloud architecture principles. AWS Skills - experienced with AWS infrastructure and cloud networking. Engineering Best Practice - Strong knowledge of DevOps and modern engineering practices. API & Microservices - Experience building secure, scalable API More ❯

services millions of people love. And we do it all right here at Sky. Our IoT Platform team works closely with product, delivery, and business teams to create seamless customer experiences. From integrating connected devices to managing the smart home, we focus on building the platform that enables customers to connect with the technologies that matter most. We are … shaping the future direction of our products, technology, and business objectives. Feedback & Recommendations - Share insights and recommendations to continuously improve architectural practices and guidelines. What you'll bring Proven Experience - Expertise in creating and maintaining end-to-end solution designs for cloud-based platforms, consumer devices, and mobile applications. Experience with connected home solutions on AWS (including AWS … IoT) is ideal. Technical Proficiency - Broad hands-on experience across cloud infrastructure, IoT platforms, firmware integration, and modern development practices. Cloud Design Expertise - Strong knowledge of scalable, performant cloud architecture principles. AWS Skills - experienced with AWS infrastructure and cloud networking. Engineering Best Practice - Strong knowledge of DevOps and modern engineering practices. API & Microservices - Experience building secure, scalable API More ❯

Engineer You will be working as part of a skilled team of Service Engineers and will be supported by our wider support departments to provide high quality service and customer experience. The key tasks include the following: Carry out all other necessary works required at customer premises in accordance with the Companys quality standards. Effectively communicate with customers … Intruder Alarm - Galaxy, Texecom, Scantronic We are committed to supporting and developing our employees, so if you are interested in the role, please still apply even if your current experience doesnt match the Desirables above. What skills do you need? Experience in servicing and maintaining security systems to relevant British Standards. Ability to identify all types of cable … security systems, and to correctly test and terminate the cable ends in accordance with manufacturers instructions. A logical approach to system fault diagnosis and rectification. To always provide outstanding customer service. Excellent verbal and written communication. What technical knowledge do you need? Understand the basic building services to test cause and effect of security system interfaces. A comprehensive understanding More ❯

Engineer You will be working as part of a skilled team of Service Engineers and will be supported by our wider support departments to provide high quality service and customer experience. The key tasks include the following: Carry out all other necessary works required at customer premises in accordance with the Companys quality standards. Effectively communicate with customers … Intruder Alarm - Galaxy, Texecom, Scantronic We are committed to supporting and developing our employees, so if you are interested in the role, please still apply even if your current experience doesnt match the Desirables above. What skills do you need? Experience in servicing and maintaining security systems to relevant British Standards. Ability to identify all types of cable … security systems, and to correctly test and terminate the cable ends in accordance with manufacturers instructions. A logical approach to system fault diagnosis and rectification. To always provide outstanding customer service. Excellent verbal and written communication. What technical knowledge do you need? Understand the basic building services to test cause and effect of security system interfaces. A comprehensive understanding More ❯

creating bespoke music experiences for high-end hotels, bars, and retail environments. Our clients rely on us to deliver exceptional audio-visual solutions that enhance their brand identity and customer experience. Based in Hertford, UK, we're looking for an IT Workshop Manager to join our team and oversee the technical foundation of our unique services. Role Overview: As … by a commitment to quality. You should be comfortable working in a hands-on workshop environment and have the technical expertise to manage builds and stock effectively. Key Requirements: Experience in IT, AV, or a related field, with strong hands-on skills in hardware assembly or repair. Familiarity with PC hardware and basic networking. Knowledge of AV equipment is … within the AV and tech industry. Competitive salary based on experience. Job Types: Full-time, Permanent Pay: £28,000.00-£30,000.00 per year Benefits: Company pension On-site parking Experience: Information Technology: 1 year (preferred) Work Location: In person More ❯

creating bespoke music experiences for high-end hotels, bars, and retail environments. Our clients rely on us to deliver exceptional audio-visual solutions that enhance their brand identity and customer experience. Based in Hertford, UK, we're looking for an IT Workshop Manager to join our team and oversee the technical foundation of our unique services. Role Overview: As … by a commitment to quality. You should be comfortable working in a hands-on workshop environment and have the technical expertise to manage builds and stock effectively. Key Requirements: Experience in IT, AV, or a related field, with strong hands-on skills in hardware assembly or repair. Familiarity with PC hardware and basic networking. Knowledge of AV equipment is … within the AV and tech industry. Competitive salary based on experience. Job Types: Full-time, Permanent Pay: £28,000.00-£30,000.00 per year Benefits: Company pension On-site parking Experience: Information Technology: 1 year (preferred) Work Location: In person More ❯

creating bespoke music experiences for high-end hotels, bars, and retail environments. Our clients rely on us to deliver exceptional audio-visual solutions that enhance their brand identity and customer experience. Based in Hertford, UK, we're looking for an IT Workshop Manager to join our team and oversee the technical foundation of our unique services. Role Overview: As … by a commitment to quality. You should be comfortable working in a hands-on workshop environment and have the technical expertise to manage builds and stock effectively. Key Requirements: Experience in IT, AV, or a related field, with strong hands-on skills in hardware assembly or repair. Familiarity with PC hardware and basic networking. Knowledge of AV equipment is … within the AV and tech industry. Competitive salary based on experience. Job Types: Full-time, Permanent Pay: £28,000.00-£30,000.00 per year Benefits: Company pension On-site parking Experience: Information Technology: 1 year (preferred) Work Location: In person More ❯

creating bespoke music experiences for high-end hotels, bars, and retail environments. Our clients rely on us to deliver exceptional audio-visual solutions that enhance their brand identity and customer experience. Based in Hertford, UK, we're looking for an IT Workshop Manager to join our team and oversee the technical foundation of our unique services. Role Overview: As … by a commitment to quality. You should be comfortable working in a hands-on workshop environment and have the technical expertise to manage builds and stock effectively. Key Requirements: Experience in IT, AV, or a related field, with strong hands-on skills in hardware assembly or repair. Familiarity with PC hardware and basic networking. Knowledge of AV equipment is … within the AV and tech industry. Competitive salary based on experience. Job Types: Full-time, Permanent Pay: £28,000.00-£30,000.00 per year Benefits: Company pension On-site parking Experience: Information Technology: 1 year (preferred) Work Location: In person More ❯

Service Express is a renowned industry leader in data centre solutions, excelling in multivendor maintenance, hybrid cloud, and managed infrastructure services. With a commitment to delivering exceptional customer experiences and cutting-edge technology solutions, they are seeking passionate and motivated individuals to join the team as an IT Apprentice! The Operations Analyst provides IBMi and Intel Level 1 support … for internal and external customer requests, ensuring the delivery of exceptional 24/7 service. This role involves managing daily operational tasks, including incident resolution, change requests, and proactive monitoring to maintain service quality. Service Express have a wealth of experience kick-starting apprentices' careers, they know exactly what it takes to support and guide you throughout your … This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. You'll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support More ❯