26 to 50 of 90 Customer Experience Jobs in the East of England

outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer ...

outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer ...

outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer ...

outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer ...

Functional Consultant Genesys Location: Hatfield (with Hybrid) Join a dynamic and customer-focused team at the forefront of delivering exceptional cloud-based contact center solutions. As a Functional Consultant for Genesys Cloud, youll play a pivotal role in guiding customers through the design of their services, ensuring solutions align … with best practices and strategic objectives. Acting as the trusted advisor, youll lead conversations that shape the customer experience before handing over to our build teams for implementation. Our environment is fast-paced, collaborative, and innovative. Youll work closely with customers and internal teams to bring ideas ...

Location: On Site Salary: £26,500 - £28,500 Are you a friendly, professional problem-solver who enjoys helping people? We're looking for a Customer Service Advisor to join our team and deliver outstanding support to our customers across phone, email, and live chat. What You'll Be Doing … Handling inbound customer enquiries via phone, email, and online chat Resolving queries related to accounts, billing, orders, and service issues Providing clear, accurate information in a friendly and professional manner Troubleshooting basic service or technical issues and escalating when needed Updating customer records accurately using CRM systems Following ...

delivering real-time and historical insights for cloud-based communication platforms, including Microsoft Teams, Cisco BroadWorks, and Webex Calling. Our analytics help businesses enhance customer experience, optimize productivity, and drive performance across voice and collaboration channels. Job Summary & Purpose The Account Executive is responsible for acquiring new service … report on sales performance against quarterly and annual targets. Occasionally support cross-sell and upsell into existing accounts when this role owns the customer relationship. Travel as required for customer meetings, industry events (including speaking opps), or sales workshops. Required Skills & Experience Proven track record ...

delivering real-time and historical insights for cloud-based communication platforms, including Microsoft Teams, Cisco BroadWorks, and Webex Calling. Our analytics help businesses enhance customer experience, optimize productivity, and drive performance across voice and collaboration channels. Job Summary & Purpose The Account Executive is responsible for acquiring new service … report on sales performance against quarterly and annual targets. Occasionally support cross-sell and upsell into existing accounts when this role owns the customer relationship. Travel as required for customer meetings, industry events (including speaking opps), or sales workshops. Required Skills & Experience Proven track record ...

delivering real-time and historical insights for cloud-based communication platforms, including Microsoft Teams, Cisco BroadWorks, and Webex Calling. Our analytics help businesses enhance customer experience, optimize productivity, and drive performance across voice and collaboration channels. Job Summary & Purpose The Account Executive is responsible for acquiring new service … report on sales performance against quarterly and annual targets. Occasionally support cross-sell and upsell into existing accounts when this role owns the customer relationship. Travel as required for customer meetings, industry events (including speaking opps), or sales workshops. Required Skills & Experience Proven track record ...

delivering real-time and historical insights for cloud-based communication platforms, including Microsoft Teams, Cisco BroadWorks, and Webex Calling. Our analytics help businesses enhance customer experience, optimize productivity, and drive performance across voice and collaboration channels. Job Summary & Purpose The Account Executive is responsible for acquiring new service … report on sales performance against quarterly and annual targets. Occasionally support cross-sell and upsell into existing accounts when this role owns the customer relationship. Travel as required for customer meetings, industry events (including speaking opps), or sales workshops. Required Skills & Experience Proven track record ...

delivering real-time and historical insights for cloud-based communication platforms, including Microsoft Teams, Cisco BroadWorks, and Webex Calling. Our analytics help businesses enhance customer experience, optimize productivity, and drive performance across voice and collaboration channels. Job Summary & Purpose The Account Executive is responsible for acquiring new service … report on sales performance against quarterly and annual targets. Occasionally support cross-sell and upsell into existing accounts when this role owns the customer relationship. Travel as required for customer meetings, industry events (including speaking opps), or sales workshops. Required Skills & Experience Proven track record ...

delivering real-time and historical insights for cloud-based communication platforms, including Microsoft Teams, Cisco BroadWorks, and Webex Calling. Our analytics help businesses enhance customer experience, optimize productivity, and drive performance across voice and collaboration channels. Job Summary & Purpose The Account Executive is responsible for acquiring new service … report on sales performance against quarterly and annual targets. Occasionally support cross-sell and upsell into existing accounts when this role owns the customer relationship. Travel as required for customer meetings, industry events (including speaking opps), or sales workshops. Required Skills & Experience Proven track record ...

Head of Customer Operations Location: Northampton Salary: Up to £80K plus a plethora of benefits We're looking for a Head of Customer Operation to join a fast-growing, technology-driven business that partners with clients globally. This is a senior leadership role where you'll shape … services are delivered at scale, ensuring exceptional customer experience while optimising processes and systems. The Head of Customer Operations will: Lead and inspire a team of managers and service professionals to deliver outstanding results. Drive operational excellence through process optimisation, capacity planning, and workflow improvements. Champion digital ...

workplace solutions. The business works closely with customers to improve productivity, efficiency and sustainability through smart, connected technology. With a strong focus on innovation, customer experience and sustainability, Sharp UK continues to evolve its offering to support modern, digital-first workplaces. Employees benefit from being part … Sharp Services to a diverse client base. In this role, you will take ownership of managing issue resolution and client communication, ensuring a seamless experience that drives customer satisfaction, retention, and growth. Responsibilities: Own and manage support tickets - ensuring timely updates regarding progress so clients feel confident their ...

Head of Customer Success Who we are? Verifile is an award-winning leading provider of CV verification and background screening services using innovative technology and methodology. We carry out background checks on candidates to enable our customers to make informed and long term rewarding recruitment decisions. As a Head … Customer Success you will drive results by leading a high performing team to deliver exceptional customer outcomes. You will set direction, streamline processes, and embed accountability to ensure customers gain full value from our solutions. Through strong partnerships and decisive leadership, you will transform insight and technology into ...

Manager - SaaS to join their team. This is a remote role with a basic salary between £35K - £40K plus commission up to £30Kpa Responsibilities: Customer Relationship Management Act as the main point of contact for existing customers. Build strong relationships to understand customer needs, challenges, and goals. Conduct … Autodesk software and other solutions effectively. Organize training sessions, webinars, and workshops to enhance user adoption. Provide guidance on best practices and workflow optimization. Customer Advocacy & Feedback Encourage satisfied customers to provide testimonials, case studies, or referrals. Together with the customer, define a success plan with clear goals ...

Manager - SaaS to join their team. This is a remote role with a basic salary between £35K - £40K plus commission up to £30Kpa Responsibilities: Customer Relationship Management Act as the main point of contact for existing customers. Build strong relationships to understand customer needs, challenges, and goals. Conduct … Autodesk software and other solutions effectively. Organize training sessions, webinars, and workshops to enhance user adoption. Provide guidance on best practices and workflow optimization. Customer Advocacy & Feedback Encourage satisfied customers to provide testimonials, case studies, or referrals. Together with the customer, define a success plan with clear goals ...

Manager - SaaS to join their team. This is a remote role with a basic salary between £35K - £40K plus commission up to £30Kpa Responsibilities: Customer Relationship Management Act as the main point of contact for existing customers. Build strong relationships to understand customer needs, challenges, and goals. Conduct … Autodesk software and other solutions effectively. Organize training sessions, webinars, and workshops to enhance user adoption. Provide guidance on best practices and workflow optimization. Customer Advocacy & Feedback Encourage satisfied customers to provide testimonials, case studies, or referrals. Together with the customer, define a success plan with clear goals ...

Manager - SaaS to join their team. This is a remote role with a basic salary between £35K - £40K plus commission up to £30Kpa Responsibilities: Customer Relationship Management Act as the main point of contact for existing customers. Build strong relationships to understand customer needs, challenges, and goals. Conduct … Autodesk software and other solutions effectively. Organize training sessions, webinars, and workshops to enhance user adoption. Provide guidance on best practices and workflow optimization. Customer Advocacy & Feedback Encourage satisfied customers to provide testimonials, case studies, or referrals. Together with the customer, define a success plan with clear goals ...

Manager - SaaS to join their team. This is a remote role with a basic salary between £35K - £40K plus commission up to £30Kpa Responsibilities: Customer Relationship Management Act as the main point of contact for existing customers. Build strong relationships to understand customer needs, challenges, and goals. Conduct … Autodesk software and other solutions effectively. Organize training sessions, webinars, and workshops to enhance user adoption. Provide guidance on best practices and workflow optimization. Customer Advocacy & Feedback Encourage satisfied customers to provide testimonials, case studies, or referrals. Together with the customer, define a success plan with clear goals ...

Manager - SaaS to join their team. This is a remote role with a basic salary between £35K - £40K plus commission up to £30Kpa Responsibilities: Customer Relationship Management Act as the main point of contact for existing customers. Build strong relationships to understand customer needs, challenges, and goals. Conduct … Autodesk software and other solutions effectively. Organize training sessions, webinars, and workshops to enhance user adoption. Provide guidance on best practices and workflow optimization. Customer Advocacy & Feedback Encourage satisfied customers to provide testimonials, case studies, or referrals. Together with the customer, define a success plan with clear goals ...

experienced IT support or service desk leader who combines strong people management skills with hands-on technical expertise and a passion for delivering excellent customer-focused services in a public-sector environment. Key Responsibilities As Service and Support Lead, you will: Lead, motivate and develop a team of technical … lifecycle processes Ensure compliance with governance, security and audit requirements Contribute to digital strategy delivery, identifying opportunities for efficiencies and service enhancement Key Skills & Experience Proven experience leading ICT service/support or service desk teams Strong people management skills, including performance management and staff development Solid understanding ...

Microsoft 365 Platform Mentor, coach, and develop engineering mindset and systems thinking within the team. Identify improvements to TJX Microsoft 365 environment based on experience and industry expertise. Partner with other areas within IT to deliver overall improvements to TJX's operational processes and end-user experience. Author architectural … enterprise and security non-functional requirements and standards for the platforms we manage. Special projects as assigned. What you'll need We seek creative, customer-focused individuals with technical expertise and a mindset for continuous improvement. We rethink how software and infrastructure are delivered at cloud scale and work ...

/Consultancy to deliver cloud and infrastructure projects for a wide range of customers across the South East. This is a hands-on, customer-facing role within a consultancy environment, working across cloud, networking, and modern workplace technologies. You'll be responsible for project delivery, technical escalation, and supporting … sales where needed - always with customer experience front of mind. Key Responsibilities Deliver cloud, network, and infrastructure projects (minor & major) Act as a technical escalation point for junior engineers Support pre-sales with solution design, surveys, and technical input Onboard new clients and ensure smooth handover to support ...

continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to WorkTM. So far, we have 10,000+ people working around the world, from our offices … chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration ...