26 to 50 of 59 Customer Experience Jobs in the East of England

Customer Service Specialist Location: Hybrid (2 days per week in Hatfield) Job Type: Full-time My client are looking for a Customer Service Specialist to join their expanding team. This role offers a unique opportunity to drive exceptional customer experiences and play a key role … Accurately record and manage B2B and B2C enquiries using Salesforce, qualify inbound sales opportunities, schedule site visits, and manage client communications across various platforms. Customer Journey & Account Ownership : Take full ownership of the customer journey, providing empathetic support and clear communication to help clients navigate their issues confidently. ...

Customer Premises Equipment)Technical Investigation Engineer - Home Hub/Broadband My client a global telecoms provider is currently seeking a highly skilled CPE Technical Investigation Engineer to join their Home Hub In-Life team. This role is focused on the rapid investigation, replication, and diagnosis of complex customer … root cause identification, acting as the bridge between In-Life Operations and the firmware development teams. You will be responsible for recreating real-world customer issues within laboratory environments, producing high-quality technical evidence, and driving resolution through supplier and development teams. Above all, they are looking for someone ...

play an important role in developing our data capabilities and ensuring that accurate, reliable and actionable information supports business growth, operational excellence and exceptional customer experiences. The Role As our Data & Insights Manager, you will take ownership of how data is collected, structured, maintained, governed and utilised across Trade … Mastermind. Working closely with Marketing, Sales, Customer Success, Finance and Operations, you will ensure that business-critical information is accurate, consistent, accessible and actionable. You will be responsible for improving data quality, developing robust processes, strengthening reporting capabilities and identifying opportunities to automate and optimise the way information flows ...

established and successful software provider is looking for an Application Support Consultant to join its growing Customer Success team. Supporting more than 2,500 businesses worldwide, the organisation develops ERP software covering accounting, stock management, CRM, e-commerce, business intelligence and supply chain management. This is an excellent opportunity … someone who enjoys working with technology, supporting customers and investigating varied technical and operational issues. The successful candidate will respond to customer enquiries, document reported issues and work towards effective solutions while delivering a friendly and professional customer experience. Whats on Offer Competitive salary, depending upon experience ...

content to ensure customers are presented with the most relevant tyres for their vehicle, driving requirements and budget. Working at the intersection of customer experience and commercial performance, the role balances key business objectives including conversion, revenue, margin, stock availability and supplier priorities to maximise trading performance … customer satisfaction. The role is based at our central offices in Letchworth, though will involve working from home and with local, regional and national travel as required by the business. The Day to Day Own the end-to-end ordering, ranking and presentation of tyres across on-site search ...

more benefits. An exciting time to join an award-winning business in a phase of growth, in an impactful team to provide a brilliant experience to our online customers with accurate product info, range and promotion implementation, maximising the financial performance of the site. If you know your … around PIM and Magento, it’s a great time to bring your e-Commerce experience to Jollyes! The Benefits At Jollyes, we’re as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues ...

Probation Are you an organised, proactive individual who thrives in a fast-paced environment Do you enjoy coordinating people, solving problems and delivering outstanding customer service Our client, a well-established and growing business based in Peterborough, is looking to recruit an experienced Service Desk Controller to become … member of their busy operations team. This is an excellent opportunity for someone with experience in service coordination, engineer scheduling or planning who enjoys keeping things running smoothly and ensuring customers receive a first-class service. The Role As a Service Desk Controller, you'll be at the heart ...

Technical Investigation Engineer to join our clients Home Hub test team. This role is focused on the rapid investigation, replication, and diagnosis of complex customer and operational issues affecting Wifi Home Hubs and associated CPE devices. You will take ownership of challenging technical issues from initial escalation through … clearly articulate complex technical issues to engineers, suppliers, and senior stakeholders alike is essential. You will be responsible for recreating real-world customer issues within laboratory environments, producing high-quality technical evidence, and driving resolution through supplier and development teams. Essential Technical Skills Telecoms Network Test Lab experience ...

Technical Investigation Engineer to join our clients Home Hub test team. This role is focused on the rapid investigation, replication, and diagnosis of complex customer and operational issues affecting Wifi Home Hubs and associated CPE devices. You will take ownership of challenging technical issues from initial escalation through … clearly articulate complex technical issues to engineers, suppliers, and senior stakeholders alike is essential. You will be responsible for recreating real-world customer issues within laboratory environments, producing high-quality technical evidence, and driving resolution through supplier and development teams. Essential Technical Skills Telecoms Network Test Lab experience ...

financial services organisation, operates mission-critical platforms that process large volumes of transactions securely and reliably. Technology plays a central role in delivering exceptional customer experiences while maintaining the highest standards of security, resilience, and operational excellence. Job Responsibilities/Objectives Designing and building high-scale backend services using … systems supporting high-volume transactional workloads in a regulated environment Applying Test Driven Development (TDD) throughout the software development lifecycle Required Skills/Experience Strongexperience in backend software engineering Strong Java development experience Experience designing and building high-scale, highly available backend services Experience working within ...

Structure Job Type: Full Time, Permanent Business Development Executive About the Company Our client is a successful and growing organisation providing technology-enabled subscription, customer experience and BPO solutions across the media, publishing, membership and not-for-profit sectors. They are looking to recruit a Business Development Executive … accurate CRM records, pipeline reporting and sales forecasts Consistently achieve agreed activity and revenue targets Business Development Executive What We re Looking For Proven experience in business development, lead generation or B2B sales Experience within technology, SaaS, outsourcing or complex solution sales Strong understanding of consultative or solution ...

leadership. Key Responsibilities: - Partner with Technology and Marketing Leaders to shape long-term digital growth strategies, identifying smart investments in brand, platform development, and customer experience innovations. - Evaluate digital pricing, promotional mechanics, and value architecture to unlock profitable growth across eCommerce and retail tech channels. - Lead commercial financial … digital roadmap planning, helping product and digital brand teams build strategies rooted in commercial viability. - Maintain clear insight into trading and digital performance, including customer behaviour analytics, channel performance (e.g. D2C, marketplaces), and competitor landscape shifts. - Develop robust business cases for technology investments, including platforms, tools, digital innovation ...

Customer Service Advisor - (Romanian speaking) – IT Consultancy – £15.84 PAYE Figure – Fully Onsite No experience required, full training provided Romanian language skills are essential Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including … manufacturing. The team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident ...

invest in growth and its people. This is an exciting opportunity to join a collaborative sales environment where account management, business development, technical, and customer support teams work closely together to deliver a joined-up customer experience. The focus is on understanding the customers business, building strong relationships … from their technology solutions. They re looking for experienced Account Managers and Business Development Managers who want to take ownership of a portfolio, develop customer relations, and drive growth. What you ll be doing: Managing and growing a portfolio of channel partner or end-user accounts, becoming a trusted ...

looking for candidates with exceptional customer service skills to join a fantastic company based in Colchester, Essex! This role will work as part of a very customer-focused team for a well-established business with solid values and great benefits! The Role The role itself plays a pivotal … part in overseeing multiple customer accounts. Your primary responsibilities would include cultivating and enhancing customer relationships and serving as the initial contact for order management from start to finish. The key objective of this position is to foster robust customer connections and drive sales through the delivery ...

Apprentice Aftersales Advisor - Mercedes-Benz Kings Lynn Launch your automotive career with a world-leading luxury brand. Known for innovation, advanced technology, and exceptional customer care, we are looking for a motivated Apprentice Aftersales Advisor who will also develop skills as a Technology Specialist, supporting customers in understanding … vehicle features and digital systems. Through a structured manufacturer apprenticeship programme, you'll receive comprehensive training across Aftersales, Parts, and Customer Technology support, giving you a strong and well-rounded foundation for your future career. This is an excellent opportunity to learn from industry experts and grow within ...

update our current regression packs and executing test runs with the follow up execution reports for key stakeholders. It is imperative that our customer experience is at the forefront of this role. Candidates should have a methodical approach, with a keen eye for detail and problem solving skills. … guide Graduate QAs in the ISTQB practises Comply with the company's Health & Safety, Data Protection, Information Security, PCI & DSP policies and procedures. Skills & Experience: An understanding of the Software Development Life Cycle (SDLC) Strong analytical and problem solving skills Confidence in troubleshooting complex problems and performing the Root ...

developing your team to consistently exceed targets. Creating a high-performance culture where accountability and motivation go hand in hand. Delivering an exceptional customer experience while maximising every sales opportunity. Analysing performance data, identifying opportunities and implementing action plans. Ensuring visual standards and operational excellence are maintained … working in a fast-paced, target-driven environment. Commercially aware, data-driven and able to spot opportunities to grow revenue. Passionate about technology and customer experience. Self-motivated and financially driven - someone who backs themselves to earn well through performance. About Priority Recruitment We are a retail specialist agency ...

Doing: Cold calling businesses daily to identify needs and generate leads Qualifying prospects and presenting tailored solutions Building and maintaining long-term customer relationships Negotiating on price, delivery, and contract terms Achieving individual and team sales targets Managing and updating data in the CRM system Following a proven sales … interest in technology. Self-starter with a proactive, can-do attitude Team player who supports and celebrates group success Committed to providing an outstanding customer experience Incentives & Benefits: Uncapped commission – the more you sell, the more you earn Ibiza holiday incentive for top performers Monthly vouchers & recognition ...

function while leading our Retail Marketing team. This is a high impact leadership role where you'll be responsible for translating business priorities into customer focused marketing strategies that drive growth across our retail brands. You'll own the marketing strategy, annual planning process, campaign governance, budget management … impact. Alongside this, you'll lead and develop a talented Retail Marketing team, creating a high performing culture that delivers outstanding campaigns, communications and customer experiences across our symbol brands, including Premier, Londis, Budgens and Family Shopper. Working closely with senior stakeholders across Trading, Sales, Digital, Operations and Insight ...

launch through to end of life. Help shape the systems, processes and standards used across the business. Work across eCommerce, retail, marketing, SEO and customer experience. Gain exposure to major retail partners and international technology launches. Develop your knowledge of AI-driven search and Generative Engine Optimisation. … audits and resolving missing or inaccurate information. Publishing and optimising landing pages, campaign content and articles. Supporting SEO, AI-search visibility and website user-experience improvements. Managing and syndicating customer reviews. About you You will ideally have experience in digital merchandising, eCommerce content, product information ...

pipeline, keeping opportunities organised and progressing through the sales journey. Embrace AI and new technology to work smarter, improve conversion and deliver a great customer experience. Collaborate across the sales team, sharing insight and ensuring well-qualified opportunities are handed over smoothly. The must haves: Sales experience in business development, telesales or another customer-facing role within a fast-paced, target-driven environment. Experience in HR, People Services, technology, SaaS, compliance or regulated services Passion for sales and building relationships, with confidence communicating by phone, video and email. Strong communication skills, with the ability ...

Engineer Join a well-established MSP where your career can grow DPSYSTEMS is an established IT Managed Service Provider with over 35 years of experience delivering outstanding technology solutions and support to businesses across the UK. We're a close-knit team of 16 technology professionals who pride ourselves … service, and creating an environment where our staff can develop and succeed. As we continue to grow, we are looking for an enthusiastic and customer-focused 1st Line Helpdesk/IT Support Engineer to join our team. This is an ideal opportunity for someone who enjoys technology, loves solving ...

nationwide service to approximately 3,500 businesses, delivering high-quality beverages and snacks to workplaces, schools, universities, hospitals, and a wide range of other customer locations. About the Role We are looking for an experienced and motivated Head of Transactional Finance to lead our Accounts Payable (AP), Accounts Receivable … high-performing transactional finance team, including AP, AR, Billing and Collections managers and team leaders. Foster a culture of accountability, continuous improvement and excellent customer service. Develop team capability through coaching, performance management and succession planning. Process Improvement and Automation Identify and implement continuous improvement initiatives across transactional finance. ...

future of hair care. As a Dyson Stylist, you’ll work hands‐on with cutting‐edge hair technology, creating wow‐worthy results and unforgettable customer experiences. You’ll represent a globally iconic brand that’s all about innovation, performance, and pushing boundaries - all while building your own skills through … Doing Showcasing Dyson Innovation Demonstrate the features and benefits of Dyson hair care technology. Provide tailored product recommendations that suit each customer’s needs. Collaborating with the Store Team Work closely with colleagues to present the full Dyson product range. Contribute ideas and energy to enhance the overall ...