Hertfordshire, England, United Kingdom Hybrid / WFH Options
Arden Resourcing Limited
common web and platform technologies (XML, JavaScript, JSON, HTML, CSS etc) ServiceNow Certified System Administrator accreditation required, and having CIS-CSM/CIS-ITSM, ITIL v4 Foundation would be advantageous More ❯
hertfordshire, east anglia, United Kingdom Hybrid / WFH Options
Arden Resourcing Limited
common web and platform technologies (XML, JavaScript, JSON, HTML, CSS etc) ServiceNow Certified System Administrator accreditation required, and having CIS-CSM/CIS-ITSM, ITIL v4 Foundation would be advantageous More ❯
from requirements gathering to testing and delivery. Solid technical foundation and familiarity with software development practices. Experience handling incident and problem management within an ITIL v3 framework. Strong stakeholder engagement skills and the ability to communicate effectively. More ❯
from requirements gathering to testing and delivery. Solid technical foundation and familiarity with software development practices. Experience handling incident and problem management within an ITIL v3 framework. Strong stakeholder engagement skills and the ability to communicate effectively. More ❯
from requirements gathering to testing and delivery. Solid technical foundation and familiarity with software development practices. Experience handling incident and problem management within an ITIL v3 framework. Strong stakeholder engagement skills and the ability to communicate effectively. More ❯
from requirements gathering to testing and delivery. Solid technical foundation and familiarity with software development practices. Experience handling incident and problem management within an ITIL v3 framework. Strong stakeholder engagement skills and the ability to communicate effectively. More ❯
methodology SaaS sector Lead a geographically team Manage & deploy Develop & deliver presentations training sessions & demos IT/Business work experience Leadership Prince 2 - preferred ITIL - preferred Building project plans/Gant charts using tools such as MS Project Please send a copy of your CV via the link. Full job More ❯
will lead the change and release processes across Elexon’s IT environment and ensure smooth service transitions into production. You'll work within an ITIL-based framework, coordinating across teams and vendors to maintain high-quality, controlled, and risk-assessed change management. Key Responsibilities Develop and manage Change Management, Release … third-party vendors to ensure smooth transitions. Deliver regular reports covering success rates, trends, and improvement areas. Promote continuous improvement, governance, and compliance with ITIL best practices. Stakeholders You'll Work With Internal: Senior Leadership Team, Technology Leads, Product/Service Owners, IT Service Desk External: Supplier Partners, 3rd Party … Vendors Key Skills & Experience 5+ years of experience in ITIL-based Service Management (Change, Release & Transition) Proven experience managing complex IT changes and large-scale releases Familiarity with IBM tools, ServiceNow, or equivalent ITSM platforms Strong communication and stakeholder management skills Analytical mindset for risk assessment and problem-solving Desirable More ❯
will lead the change and release processes across Elexon’s IT environment and ensure smooth service transitions into production. You'll work within an ITIL-based framework, coordinating across teams and vendors to maintain high-quality, controlled, and risk-assessed change management. Key Responsibilities Develop and manage Change Management, Release … third-party vendors to ensure smooth transitions. Deliver regular reports covering success rates, trends, and improvement areas. Promote continuous improvement, governance, and compliance with ITIL best practices. Stakeholders You'll Work With Internal: Senior Leadership Team, Technology Leads, Product/Service Owners, IT Service Desk External: Supplier Partners, 3rd Party … Vendors Key Skills & Experience 5+ years of experience in ITIL-based Service Management (Change, Release & Transition) Proven experience managing complex IT changes and large-scale releases Familiarity with IBM tools, ServiceNow, or equivalent ITSM platforms Strong communication and stakeholder management skills Analytical mindset for risk assessment and problem-solving Desirable More ❯
SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯
SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯
SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯
SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯
SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯
SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯
SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯
SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯
SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯
SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯
SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯
watford, hertfordshire, east anglia, united kingdom
Blue Pelican Group
SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯
SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Serco
go-to expert on My Technology services, offering advice, guidance, and training Own and resolve incidents and service requests in line with SLAs using ITIL best practices Work with suppliers to ensure services are maintained within agreed service levels Lead and contribute to service improvements, innovation, and compliance with governance … 2+ years' experience as a desktop or field engineer Strong working knowledge of Windows 10/11 and managed desktop environments Solid grasp of ITIL processes and experience with ServiceNow or similar tools Experience with solution rollout, project support, and technical escalation Familiarity with Active Directory, Group Policy, and secure More ❯
Operations team. The ideal candidate will collaborate effectively with colleagues and clients in a dynamic LAN/WAN environment, delivering technical services within an ITIL framework and incorporating Agile change delivery. At Leidos, we deliver innovative solutions through our diverse and talented team dedicated to our customers' success. We empower … Control. Patch management experience, including analysis and deployment. Excellent communication and organizational skills, with the ability to work independently and in teams. Experience with ITIL ICT service delivery and SAFE Agile methodologies. Ability to work under pressure, meet deadlines, and handle multiple priorities. Stakeholder management and organizational skills. Quick adaptability More ❯
Watford, Hertfordshire, United Kingdom Hybrid / WFH Options
BRE Group
incidents related to cloud services and IT infrastructure. Supporting compliance with internal and external audit and information security standards. Contributing to the implementation of ITIL-aligned best practices and continuous improvement initiatives. Producing technical documentation and reports for infrastructure, change, and capacity management. What we are looking for Proven experience … availability infrastructure in enterprise or hybrid environments. Experience of monitoring, incident response, and performance tuning across physical, virtual, and cloud-based systems. Familiarity with ITIL practices and delivering services that meet or exceed SLAs. Ability to document processes clearly and communicate effectively with both technical and non-technical stakeholders. Microsoft … Certified: Azure Administrator Associate (or equivalent) is preferred, with additional certifications in Linux, ITIL, or VMware considered an advantage. BRE Benefits At BRE, we offer a competitive salary, reviewed annually, along with a comprehensive benefits package designed to support your financial security, well-being, and career development. Financial & Security Benefits More ❯