26 to 47 of 47 2nd Line Support Analyst Jobs in England

Social network you want to login/join with: 2nd Line Support Analyst x 2/3 - New (REFBJ23), bristol col-narrow-left Client: RedRock Resourcing Location: bristol, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views … Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: 2nd Line Support Analyst x 2/3 - New (REFBJ23) A high-profile organisation - recognised as the leader in its field - requires a number of 2nd/3rd Line Support … Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support More ❯

Social network you want to login/join with: Junior 2nd Line Support Analyst, Stanstead Abbotts col-narrow-left Client: Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 8d48d6233f31 Job Views: 5 Posted: 02.06.2025 Expiry Date: 17.07.2025 … support system incidents will also be required. This is 1 week rotated amongst team members. Office Location: Stansted Abbotts, England. Reporting to: 2nd line Support Team Lead In this role you will add value to PXP by: Providing 2nd line support to PXP customers and support teams for problems, incidents and projects. Normal working hours are Monday to Friday, 9:00 am to 5:00 pm, with out of hours support as needed. Responsibilities include conducting technical investigations, resolving customer requests, creating More ❯

Job Title: 2nd Line Technical Support Analyst Hours: 35 Hours Per Week Type: Permanent Location: Buckinghamshire, Gerrards Cross, SL9 (100% office-based - CandidateMUSTbe able to drive and live under 45 mins away) Salary: 32,000 – 37,000 We’re seeking a Technical Support Analyst to join our clients experienced technical team. You will be providing 2nd line support to Local and international clients, helping to maintain and optimise mission-critical software systems. This is a fast-paced, phone-based support role requiring … Contribute to continuous improvement in support processes Essential Skills & Experience: IT qualification or degree (required – not negotiable) Minimum 2 years' experience in 2nd line technical support Strong communication and phone-based support skills Confident working with SQL, Windows, and databases Familiarity More ❯

nd Line Support Analyst- up to £33k Milton Keynes| Full time| Permanent One of Microsoft’s Gold Partner, a Cloud-first company who are recognised leaders in helping companies transform and innovate is hiring for a 2 nd Line Support Analyst role. With a wealth of knowledge and experience, they help to organise with the successful deployment of the right technology to unlock their potential. Their friendly team of Microsoft Experts go that extra mile to ensure the success of their clients. Shift based, average 40hours … ensure you have means to travel to the office. About you They are looking for a service desk analyst to join their 2nd Line Support team who has excellent incident and problem analysis, diagnosis and resolution skills, ensuring that incidents and requests are More ❯

Career Opportunities: Graduate 2nd Line Support Analyst (10668) Requisition ID 10668 - Posted - Experience: 1 year - Consulting - Location: Various - Job Solidsoft Reply, a Reply Group company, specializes in developing digital healthcare solutions focusing on patient safety and closed-loop medicine management. We partner with … in our field, delivering software and services via a team of highly skilled professionals. Visit us at www.solidsoft.reply.com. Role Overview: We are seeking a 2nd Line Support Analyst to join our Support & Operations team. Reporting to the Service Desk Manager, you … will provide initial response support to customers, managing customer requests, incidents, and problems. You will monitor critical healthcare systems utilizing Microsoft Azure technologies, and communicate complex technical issues effectively with global customers and internal teams. The role involves some out-of-hours, on-call, and shift work. Responsibilities More ❯

skilled IT professional looking to take the next step in your career? Bluespires is growing, and we’re on the lookout for a dedicated 2nd Line Support Analyst to join our friendly and talented team in Oxfordshire. The Role This is a fantastic … that puts its people and clients first. If you're passionate about solving technical challenges, collaborating with others, and delivering top-tier IT support, this could be your perfect role. Company At Bluespires , we do things differently. We provide smart, tailored IT solutions to businesses — from managed IT … Our team is at the heart of everything we do, and we invest in their development and success. What You’ll Do As a 2nd Line Support Analyst, you’ll play a crucial role in delivering excellent IT support and enhancing More ❯

10692JB £40k – 45k per year + Bonus + Brilliant Benefits 2 nd Line Support Analyst Our client is urgently looking for an experienced 2 nd Line Support Analyst to join their team based in London on a permanent … basis. You will provide both face-to-face and remote support to users at 1 st and 2 nd line level, as well as supporting a laptop refresh and BAU Support. You will be rewarded with an excellent salary, as well as a brilliant benefits package … including bonus, annual leave, pension scheme, private medical and many, many more perks! 2 nd Line Support Analyst – Key Skills: Professional services background 3-5 years’ experience ServiceNow Joiners/movers/leavers Laptop builds and onboarding (SCCM) O365 Triaging desktop issues #J More ❯

Support the UK's most automated distribution centre with 1st/2nd line IT support, rollouts, and warehouse tech troubleshooting. Looking to step up in your IT support career, or bring your warehouse/automation experience into a technical setting? We … and understand shift patterns, 24/7 ops, and on-the-ground troubleshooting. You’re looking for a step up from basic 1st/2nd line roles into a tech-led warehouse environment. You’re comfortable with automation vendors, or eager to learn the systems that power … them. What you’ll be doing: Providing on-site 1st/2nd line support for IT systems across the warehouse Supporting rollout of new tech features and tools Logging, tracking, and escalating technical issues Communicating clearly with colleagues on the floor during shifts Collaborating with More ❯

2nd Line IT Support Advisor Salary DOE Truro – hybrid working. We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of … where you can grow, developer your skills and build a long-term career, this is the opportunity for you! Essential Requirements: Experience in a 2nd line support capacity – telephone, email etc. Office 365/Azure Active Directory Exchange Networking – DNS, Firewalls, Routers Customer focused Desired More ❯

2nd Line IT Support Advisor £28,000 - £35,000 Exeter – hybrid working. We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high … where you can grow, develop your skills and build a long-term career, this is the opportunity for you! Essential Requirements: Experience in a 2nd line support capacity – telephone, email etc. Office 365/Azure Active Directory Exchange Networking – DNS, Firewalls, Routers Customer focused Desired More ❯

2nd Line Support Analyst x 2/3 - New (REFBJ23) A high-profile organisation, recognised as a leader in its field, is seeking several 2nd/3rd Line Support Analysts due to ongoing growth. Suitable candidates will have … Strong experience in IT support Professional, friendly approach with the ability to perform well under pressure Punctuality, good attention to detail, and excellent written and verbal communication skills Good troubleshooting and problem-solving skills Enthusiasm to learn and develop skills Knowledge of networks and firewalls, with troubleshooting experience … software and cloud services (Azure/AWS) is highly beneficial Key duties include: Supporting clients, following ticketing processes, and keeping clients informed Diagnosing support cases with team support Proactive maintenance of client networks using support tools Managing new workstation builds and user setups Participating More ❯

Job Title: 2nd Line IT Support Advisor We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. Providing a high level of customer service is pivotal to their … you can grow, develop your skills , and build a long-term career , this is the opportunity for you! Responsibilities and Requirements: Experience in a 2nd line support capacity – telephone, email, etc. Knowledge of Active Directory Experience with Exchange Networking skills – DNS, Firewalls, Routers Desired Skills More ❯

Job Opportunity: 2nd Line IT Support Advisor We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. Providing a high level of customer service is pivotal to their … you can grow, develop your skills, and build a long-term career, this is the opportunity for you! Responsibilities and Requirements: Experience in a 2nd line support capacity – telephone, email, etc. Knowledge of Active Directory Experience with Exchange Networking skills – DNS, Firewalls, Routers Desired Skills More ❯

customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Title: IT Support Analyst Organisation/Team: JD Sports Fashion Plc Group IT Reporting to: IT Service Desk Manager Location: Group Head Office, Bury Level … opportunities seized by people from all levels of the organisation, working together. Role Description Reporting to the IT Service Desk Manager the IT Support Analyst will be responsible for providing 2 nd line IT Support to the JD business users. To provide … times. An appreciation of ERP solutions, standards, tools and techniques. Experience in a retail environment. Experience of Application Support teams, (1 st , 2nd and 3 rd line). ITIL Foundation qualification (V3 or higher). Experience of IP Telephony. Ability to demonstrate both business and More ❯

1st/2nd Line Support Analyst - macOS Inside IR35: 6 months contract London/Kings Cross – 5 days onsite Overview: We’re partnering with a global brand seeking an IT Support Specialist for their London office. In this customer-facing role … you’ll provide hands-on and remote support primarily on macOS , with some Windows, ensuring smooth IT operations for a diverse team. You’ll also act as a key link between local staff and global IT, requiring strong technical skills, clear communication, and a proactive mindset. Role and … Responsibilities: Provide on-site IT support for the London office, resolving technical issues efficiently Troubleshoot hardware, software, and network problems across various platforms Manage support requests via chat, video, phone, email, and ITSM tools Maintain laptops (macOS/Windows), printers, mobile devices, and AV systems Escalate More ❯

1st/2nd Line Support Analyst - macOS Inside IR35: 6 months contract London/Kings Cross – 5 days onsite Overview: We’re partnering with a global brand seeking an IT Support Specialist for their London office. In this customer-facing role … you’ll provide hands-on and remote support primarily on macOS , with some Windows, ensuring smooth IT operations for a diverse team. You’ll also act as a key link between local staff and global IT, requiring strong technical skills, clear communication, and a proactive mindset. Role and … Responsibilities: Provide on-site IT support for the London office, resolving technical issues efficiently Troubleshoot hardware, software, and network problems across various platforms Manage support requests via chat, video, phone, email, and ITSM tools Maintain laptops (macOS/Windows), printers, mobile devices, and AV systems Escalate More ❯

home Are you personable, technically minded, and ready to take the next step in your IT career? Sharp IT Services is looking for a 2nd Line Support Analyst to join our helpdesk team in West Bromwich. If you enjoy solving problems, providing outstanding … and developing your technical skills, we’d love to hear from you. What You’ll Be Doing You will deliver high quality technical support and maintain strong communication throughout when dealing with our valued clients. Reporting directly to the Helpdesk Manager, you’ll play a key role in … managing and resolving support requests while helping us maintain our excellent reputation and client satisfaction. Your responsibilities will include: · Owning, updating, and progressing support tickets to give clients confidence in our service. · Meeting Key Performance Indicators (KPIs) to ensure high standards of service delivery. · Organising and More ❯

HealthNet Homecare are specialists in delivering homecare services for patients, from medical deliveries to nursing support for patients in their own homes. Working with over 180,000 patients across numerous different therapy areas, our dedicated team offer support to patients with rare and orphan diseases right … out of managing their medication and ensuring they are confident they are in safe hands with HealthNet. We are looking for an IT Support Analyst to join our busy IT department. We are seeking a highly motivated, talented and experienced IT professional to complement our industry … a timely manner. The successful candidate will have prior experience of operating in a similar role. They will be expected to provide 1st/2nd line support to the business by administering IT systems and implementing support processes and efficiencies using automation. Additionally More ❯

Support Analysts to join 24/7 Technical Operations Command Centres in Nottingham or Hatfield. What you will be doing: Provide 2nd line support across a range of IT infrastructure technologiesManage batch processing and event/alert monitoringHandle incident resolution to meet … management toolsCollaborate with team members to continuously improve service delivery Your background: Eligible for or currently hold SC clearanceExperience or exposure to second-line infrastructure supportWorking knowledge of SQL, Wintel, Messaging, Patching, and iSeries OperationsWillingness to work a 24/7 rotating shift patternStrong communication and customer service More ❯

Social network you want to login/join with: We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customer service is pivotal towards their … a company where you can grow, developer your skills and build a long-term career, this is the opportunity for you! Experience in a 2nd line support capacity – telephone, email etc. Active Directory Exchange Networking – DNS, Firewalls, Routers Desired Skills: Certifications – MCITP, CompTIA, Network+ Experience More ❯

Network Support Analyst Our Client in an international brand of hotels with their first new hotel in the City of London. The role will be to support a user base of around 50 people. You will be supporting technical issues relating to problems with … be able to work on your own and report daily to senior management. You will have at least 3 to 5 years network support experience both 1 st and 2 nd line support. Location is the City of London. Salary will be in the range £25K More ❯

Liaising with engineers on site to complete troubleshooting and testing. Skills and Experience Previous experience working on a Help Desk or Service Desk providing 2nd line support. Background in various IT systems, hardware, deployments, rollouts or configuration Experience in desktop imaging and PC builds Familiarity with remote … software Experience troubleshooting hardware and software issues. These include, but are not limited to using the following: Event Viewer Investigating application logs Command Line Firewall and network troubleshooting Excellent communication skills Good attention to detail Ability to work on own initiative and as part of a team. IT … working together. We would love to see more women having access to information and inspiration to choose a career in technology – and the support to do so. We are delighted to partner with the Inclusive Tech Alliance and other UK technology companies to take the lead in driving More ❯