Central London, London, United Kingdom Hybrid/Remote Options
Police Digital Services
engage with business leaders, and advocate for best practices and emerging technologies. As a member of the architecture community, you contribute to architectural governance, collaboration, and continual strategic improvement Key Responsibilities Collaborate across domains and programmes to support the development and implementation of business architecture strategy. Actively engage with stakeholders to communicate strategic direction and highlight areas for … improvement, innovation, and risk mitigation. Design business architectures that integrate people, technology, and processes to meet business outcomes and deliver long-term value. Influence and contribute to architectural governance and assurance processes, managing risk across complex domains. Champion the use of architectural patterns, standards, and methods to enable consistent delivery and design excellence. Provide strategic problem framing and … solutions that are aligned with organisational objectives. Support architecture community health and help teams to adopt agile, secure, and interoperable design principles. Foster collaboration, mentor peers, and help drive continuousimprovement in architecture practice and delivery. What you need to succeed in the role Proven experience designing and evolving business architectures that align technology, people, processes, and More ❯
Manchester, England, United Kingdom Hybrid/Remote Options
Client Server
oversee the full delivery lifecycle, ensuring that the product backlog is delivered efficiently and to a high standard. You'll promote engineering excellence, encouraging best practices and contributing to continuousimprovement across both team and wider organisation. A central part of this role will be creating a developer-friendly environment that allows individuals to focus, innovate and More ❯
Manchester, Lancashire, England, United Kingdom Hybrid/Remote Options
Client Server Ltd
oversee the full delivery lifecycle, ensuring that the product backlog is delivered efficiently and to a high standard. You'll promote engineering excellence, encouraging best practices and contributing to continuousimprovement across both team and wider organisation. A central part of this role will be creating a developer-friendly environment that allows individuals to focus, innovate and More ❯
Manchester, Lancashire, England, United Kingdom Hybrid/Remote Options
Eligo Recruitment
gaming platform while remaining hands-on with architectural decisions and technical standards. You will lead and mentor developers, shape sprint processes, introduce best-practice engineering frameworks, and drive continualimprovement around performance, security, and scalability.Expect to work closely with product, operations, marketing, and data teams to support player experiences, platform stability, and regulatory needs across real-time, high … and applications that handle large volumes of activity or real-time user interactions Experience working within an Agile delivery framework, shaping sprint processes and improving engineering workflow Familiar with continuous integration, deployment pipelines, and modern DevOps tooling and practices Capable communicator who can influence, support, and coach both technical and non-technical teams Must have previous experience in the More ❯
high quality professional responses • Track and Close tickets in the in-house ticketing system (Zoho for now) • Maintain related documentation • Report support KPIs to the Operation managers to ensure continuousimprovement process • Contribute to product improvement process Integration Projects Support • Participate in project meetings, providing analytical support and assisting in integration project documentation • Assist in … documentation and operational support post implementation of changes Assist in documenting and analysing current integration processes, identifying areas for improvement • Work with cross functional teams to drive continuousimprovement to drive efficiency and quality Communication & Collaboration • Work closely with Product teams, Development Teams, Managers, and cross-functional teams to understand business needs • Communicate findings and More ❯
within the sub-function. Responsible for, creates, manages and develops the Workplace and Collaboration Budget, with a view to constant service and service optimisation. Drives a culture of continualimprovement, proactively seeks feedback, identifies opportunities for optimisation, and implements enhancements to Workplace & Collaboration products and services to ensure they remain fit for purpose and aligned with evolving business … leading, motivating, and developing high-performing, diverse teams, with a commitment to talent management and building an inclusive, supportive working culture. Adept at driving innovation, identifying opportunities for improvement, and delivering new solutions that support … changing business requirements. Strong analytical and problem-solving capabilities, able to navigate organisational complexity and manage multiple projects and priorities. Collaborative, open-minded, and proactive, demonstrating a commitment to continuous learning, positive stakeholder engagement, and supporting the health and wellbeing of others. Our Benefits This role is based at the Linklaters London office with a hybrid working model available. More ❯
focused IT Director to lead technical service excellence across our Managed Services business. This role is pivotal in driving high-quality service delivery, ensuring robust technical standards, and enabling continuousimprovement across all operational functions. The successful candidate will bring deep MSP experience, strong technical governance capability, and the ability to elevate service quality across diverse commercial … clients. Key Responsibilities * Operational Leadership & ContinuousImprovement* Partner with the COO and senior leadership to design and deliver a continuousimprovement roadmap across all service areas.* Embed a culture of operational excellence by implementing, maintaining, and mentoring teams on agreed technical and service standards.* Monitor, report on, and improve KPIs relating to service quality … onboarding new technologies, ensuring they meet internal standards prior to adoption. Service Delivery & Client Engagement * Serve as an escalation point for complex L3 technical issues, guiding teams and reinforcing continuous skill development.* Participate in customer checkpoints to ensure service performance aligns with client expectations.* Work closely with account managers and client stakeholders as a trusted technical advisor, including supporting More ❯
As a senior member of the GBS team, the Service Management Lead is responsible for overseeing the operational performance of the partners, ensuring alignment with business needs, and driving continuousimprovement across service delivery. Acting as the key interface between the GBS operations and the business stakeholders, this senior member of the GBS function is responsible for … KPIs, OLAs/SLA). Measuring and tracking service demand and consumption, monitoring trends and ensuring the partner remains responsive to changing business need. Monitoring innovation/impact of continuousimprovement initiatives Reviewing measures with the provider and service recipients/functions, gathering feedback and ensuring improvements are implemented effectively What You'll Get People are at … management and support stakeholder engagement Analyse service demand and consumption trends to ensure responsiveness to evolving business needs. Maintain dashboards and reporting tools to provide visibility into service health. ContinuousImprovement & Innovation Monitor the impact of innovation and continuousimprovement initiatives. Collaborate with partners to identify and implement service enhancements. Promote a culture of More ❯
KQL for observability and diagnostics. Experience with IaC, monitoring tools (App Insights, Log Analytics), and automation. Familiarity with .NET Core, React, or modern software delivery pipelines. Passion for reliability, continuousimprovement, and secure cloud operations. Desirable Skills: Experience with Infrastructure-as-Code frameworks such as Bicep, ARM templates, or Terraform for Azure resource management. Practical knowledge of … containerisation and orchestration (Docker, Azure Container Apps, or Kubernetes). Familiarity with Azure Monitor, Application Insights, Log Analytics, and KQL for observability and diagnostics. Strong focus on automation, continuousimprovement, and service reliability. Understanding of DevSecOps principles and secure cloud deployment practices. If you have the relevant skills for this role and are ready for the challenge More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Brio Digital
DevOps Engineer Location: London, EC3R (Hybrid, 2 days per week) Salary: £100,000 + benefits Are you passionate about automation, system reliability, and continuousimprovement? We’re looking for a DevOps Engineer to help design, implement, and maintain scalable and secure systems that power critical trading platform business operations 🔧 What You’ll Do As a key member … software engineers to deploy microservices architectures . Monitor and improve system performance, security, and reliability . Support business systems such as O365, MS Teams, and OneDrive . Contribute to continuousimprovement initiatives across DevOps and engineering practices. 🧠 What We’re Looking For Strong experience with Linux systems and cloud platforms . Hands-on experience with CI/ More ❯
DevOps Engineer Location: London, EC3R (Hybrid, 2 days per week) Salary: £100,000 + benefits Are you passionate about automation, system reliability, and continuousimprovement? We’re looking for a DevOps Engineer to help design, implement, and maintain scalable and secure systems that power critical trading platform business operations 🔧 What You’ll Do As a key member … software engineers to deploy microservices architectures . Monitor and improve system performance, security, and reliability . Support business systems such as O365, MS Teams, and OneDrive . Contribute to continuousimprovement initiatives across DevOps and engineering practices. 🧠 What We’re Looking For Strong experience with Linux systems and cloud platforms . Hands-on experience with CI/ More ❯
ensuring key stakeholders have access to accurate and meaningful people data that supports effective decision-making. This role is ideal for someone passionate about data analytics, HR systems, and continuousimprovement in the people analytics space. Key Responsibilities: Develop and maintain people analytics dashboards and reports, providing actionable insights and identifying key workforce trends. Partner with HR … to support forecasting, workforce planning, and strategic business decisions. Ensure high standards of data quality, compliance, and documentation while supporting the ongoing development and enhancement of Dayforce reporting. Drive continuousimprovement and automation across HR data reporting, analytics, and system functionality. Experience: Educated to degree level (or equivalent experience) with proven expertise in HR reporting and management More ❯
Management Lead Fully remote/Permanent £80,000 - £100,000 We are looking for a strategic and hands-on HRIS Change Management Lead to drive the implementation, optimisation, and continuousimprovement of global HR systems, including Dayforce and TeamTailor . This role is key to ensuring HR technology supports operational excellence, enhances user experience, and meets the … Acceptance Testing (UAT) to ensure successful deployments. Supplier & Vendor Management Manage relationships with system vendors, ensuring issues are resolved and future enhancements are delivered. Monitor system performance and drive continuousimprovement initiatives. Qualifications & Experience Minimum 5 years' experience with Dayforce (essential). Experience with TeamTailor (preferred). Proven track record in HR systems and change management roles … . Experience managing technical HR projects and delivering continuous improvements. Experience implementing HR systems at a global level is highly desirable. Skills & Attributes Approachable and personable with excellent communication skills. Strong analytical skills with high attention to detail. Effective at building strong business partnerships and collaborating cross-functionally. Able to operate under pressure in a fast-paced environment. Strong More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Harnham - Data & Analytics Recruitment
UK's most high-profile platforms. They've created a collaborative, fast-paced environment where data, analytics and engineering teams play a critical role in ensuring operational excellence and continuousimprovement across business systems. The Role Sitting within the wider Business Intelligence function, this role reports into the BI Data Operations Manager and acts as the technical … data accuracy and performance Drive automation initiatives, helping to reduce manual intervention and improve system reliability Collaborate closely with stakeholders to gather requirements and support BI delivery Contribute to continuousimprovement within a large-scale data transformation programme Your Skills and Experience 5+ years' experience across Data Engineering, BI or Data Operations Strong hands-on experience with More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Lorien
the Event Apps Scrum Team . This is a fantastic opportunity to work with a multi-disciplinary team of engineers and a soon-to-be-appointed Product Owner, driving continuousimprovement and delivering exceptional digital experiences for our customers. You'll collaborate closely with engineering teams, product owners, and internal stakeholders across marketing, sales, product, and data … on learning and adaptability. Partner with the Product Owner to ensure backlog visibility, prioritization, and clarity. Champion Scrum principles and coach teams and stakeholders on Agile best practices. Drive continuousimprovement and efficiency in processes and delivery. What Success Looks Like Scrum events are productive, timeboxed, and value-driven. The team consistently delivers high-value increments that … resolution skills. Agile Expertise: Deep knowledge of Scrum Guide, Agile frameworks, and scaled Agile practices. Coaching Ability: Skilled in mentoring teams and stakeholders in Scrum values and practices. Adaptability & Continuous Learning: Passion for improving customer experience and team performance. Why Join Us? This is your chance to lead, coach, and inspire a talented engineering team while shaping the future More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid/Remote Options
Noir
Software Development Manager - Leeds (Tech stack: Software Development Management, Agile, Scrum, Kanban, SaaS Delivery, SDLC, Leadership, Stakeholder Engagement, ContinuousImprovement, Cloud Platforms, B2B, B2C, Programme Management, Innovation, C#, .NET Core, .NET 8, SQL, Microservices, JavaScript, TypeScript, Vue.js, Angular, AWS, Software Development Manager) Our client, a leading digital solutions provider within the software space, is seeking an experienced … people leadership and technical involvement, balancing strategic oversight with hands-on architectural input. You'll define and implement development strategies, foster collaboration between technical and product stakeholders, and drive continuousimprovement across the teams and technology stack, including .NET Core/.NET 8, SQL, Microservices, JavaScript, TypeScript, Vue.js, Angular, and AWS. You'll bring proven experience leading More ❯
reports Coordinate project meetings, workshops, and governance forums, including preparing agendas, minutes, and follow-up actions Ensure compliance with project governance frameworks, standards, and reporting requirements Contribute to the continuousimprovement of PMO processes, templates, and tools Assist in resource tracking, financial reporting, and project forecasting activities Support stakeholder communications and maintain effective working relationships across teams … Support day-to-day operations and demonstrate flexibility and adaptability when required Provide general administrative and practical support Contribute to continuousimprovement Maintain a proactive and dependable approach Travel to customer sites and other locations when required Knowledge, skills and qualifications: Essential: Experience providing project or PMO support within a multi-project environment Strong organisational and administrative More ❯
and embed Scrum practices while ensuring high-quality outcomes. This is an excellent opportunity for a motivated individual who thrives in dynamic, client-facing environments and is passionate about continuous improvement. Key Responsibilities Lead and coach Agile teams in Scrum principles, practices and ceremonies, ensuring consistent delivery across client engagements. Remove impediments and proactively identify risks, supporting the team … maintain momentum and deliver value. Work closely with Product Owners to refine backlogs, clarify requirements and ensure priorities align with client goals. Foster a culture of transparency, collaboration and continuousimprovement within teams. Facilitate sprint planning, stand-ups, retrospectives, reviews and other Scrum ceremonies. Support the adoption of Agile ways of working within client organisations, tailoring approaches … or equivalent) preferred. What We’re Looking For A collaborative, solutions-focused mindset. Someone who is adaptable, resilient and comfortable managing multiple client engagements. A passion for Agile delivery, continuousimprovement and empowering teams. A self-starter who takes ownership and brings energy to challenging environments. What We Offer Salary up to £50,000, depending on experience. More ❯
and embed Scrum practices while ensuring high-quality outcomes. This is an excellent opportunity for a motivated individual who thrives in dynamic, client-facing environments and is passionate about continuous improvement. Key Responsibilities Lead and coach Agile teams in Scrum principles, practices and ceremonies, ensuring consistent delivery across client engagements. Remove impediments and proactively identify risks, supporting the team … maintain momentum and deliver value. Work closely with Product Owners to refine backlogs, clarify requirements and ensure priorities align with client goals. Foster a culture of transparency, collaboration and continuousimprovement within teams. Facilitate sprint planning, stand-ups, retrospectives, reviews and other Scrum ceremonies. Support the adoption of Agile ways of working within client organisations, tailoring approaches … or equivalent) preferred. What We’re Looking For A collaborative, solutions-focused mindset. Someone who is adaptable, resilient and comfortable managing multiple client engagements. A passion for Agile delivery, continuousimprovement and empowering teams. A self-starter who takes ownership and brings energy to challenging environments. What We Offer Salary up to £50,000, depending on experience. More ❯
with ITIL Drive maturity assessments, gap analyses, and roadmap creation Collaborate with stakeholders to embed ITIL-aligned practices across product teams Enhance ITSM tooling (ServiceNow, Remedy, Jira) to support continuousimprovement Define metrics that matter-service performance, customer satisfaction, and compliance Champion change through clear communication and stakeholder engagement What You Bring: ITIL v4 (or v3) certification … Work on high-impact transformation projects with leading organisations Be part of a collaborative, innovative team that values your expertise Enjoy flexible working, career development, and a culture of continuousimprovement If you're interested in hearing more, please do send your profile to Reasonable Adjustments: Respect and equality are core values to us. We are proud More ❯
Leeds, England, United Kingdom Hybrid/Remote Options
Fruition Group
you'll lead a centralised testing function supporting an ERP implementation. You'll be responsible for shaping and delivering the testing strategy, building an effective test capability and driving continuousimprovement in test automation, integration and quality assurance. This is a hands-on leadership role, ideal for someone who thrives in a complex, fast-paced environment and … functionality. Oversee integration testing across multiple supplier developments. Support business-led UAT activities, ensuring readiness for live deployment. Provide expert advice on testing best practices, tools, and methodologies. Drive continuousimprovement across all testing processes. Manage and report on key testing metrics, performance, and quality standards. Collaborate with international IT and business teams What You'll Bring More ❯
technical skills, logical thinking, and the ability to translate business needs into secure, scalable, and efficient applications. Developers are expected to embrace cloud-native technologies, modern development practices, and continuousimprovement to deliver high-quality solutions. Key Responsibilities Software Development • Design, build, and maintain software solutions using Node.js with Express (backend) and Vue.js (frontend). • Support and … Implement proper authentication, access control, and audit logging where relevant. Teamwork & Collaboration • Work collaboratively with colleagues across development, support, and operations. • Contribute to code reviews, share knowledge, and support continuous improvement. • Demonstrate initiative, accountability, and adaptability in project delivery. Required Skills & Knowledge • Strong logical and analytical thinking with ability to visualise end-to-end processes. • Proficiency in Node.js, Express … improve existing systems with minimal downtime. Ensure customer requirements are clearly captured and delivered. Adhere to company coding standards, CI/CD workflows, and security protocols. Actively contribute to continuousimprovement in development practices and tools. Pursue ongoing training and professional development relevant to the role. More ❯
Lutterworth, Leicestershire, East Midlands, United Kingdom
Culina Group Limited
the Head of IT Product Support you will be responsible for building and leading a high-performing support team, developing and implementing strategies to maximize customer satisfaction, and driving continuousimprovement across multi-domain support functions. This is an opportunity to play a critical role in shaping the customer journey and contributing to the overall success of … and manage expectations to ensure smooth collaboration and alignment across different teams. Act as a point of escalation for critical issues, ensuring timely resolution and effective communication to stakeholders. ContinuousImprovement Identify opportunities for process improvements in product support, leveraging automation, tools, and best practices to enhance efficiency and effectiveness. Collaborate with development teams to provide feedback … and processes. Strong customer service orientation with excellent communication and interpersonal skills. Familiarity with ITIL principles and best practices for IT service management. Proactive mindset with a focus on continuousimprovement and innovation. Excellent communication, interpersonal, and problem-solving skills. Data-driven approach to decision making and performance measurement. Ability to thrive in a fast-paced and More ❯
leadership role in ensuring that the organisation s technology operations run smoothly, securely, and efficiently. You will lead a high-performing team, oversee infrastructure and service delivery, and drive continuousimprovement in user experience and system reliability. Key Responsibilities Team Leadership & People Development Lead, inspire, and manage the IT Helpdesk team, promoting a culture of inclusion, accountability … coaching, development plans, and regular feedback. Identify training needs and coordinate learning opportunities to enhance skills and build a future-ready IT support function. Foster collaboration, knowledge sharing, and continuousimprovement across the department. Operational & Service Delivery Management Oversee daily Helpdesk and infrastructure operations, ensuring timely resolution of technical issues in line with SLAs. Implement and maintain More ❯
skills & experience Possess a strong process improvement/analytical mindset Experience of using or managing BPM applications Demonstrable experience applying Lean, Six Sigma, or comparable continuousimprovement methodologies Practical exposure to SAP S/4HANA, ERP change programmes or other system/technology-based projects Strong excel skills (data analysis & insight, pivot tables More ❯